Virgin Media Outage Report in Chatteris, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chatteris, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chatteris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chatteris, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: March and Huntingdon.
City | Problem Type | Report Time |
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Total Blackout | ||
Wi-fi | ||
TV | ||
Internet | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chatteris, England
Latest outage, problems and issue reports in Chatteris and nearby locations:
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England
@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
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Chloe Sparks (@ChloeSparks9) reported from Cambridgeshire, England
@virginmedia my Wi-fi has been down all day and I got an email about half an hour ago saying it had been fixed but it hasn’t 💔
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Michelle D Harris - Social Media (@michelledh) reported from Cambridgeshire, England
@tumness93 @virginmedia Same - every year I get a fix date since 2013 - over ultisation and old equipment ... but I get discount ... so tell them and log it all.
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Gareth Baldwin (@GarethPJBaldwin) reported from Hemingford Grey, England
5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
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katie lou (@katiema47326537) reported from Whittlesey, England
No WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !
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Katie (@j2ktu) reported from March, England
@virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive
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The Fallen (@pinski1_) reported from Cambridgeshire, England
@virginmedia Yeah, that website is wrong. Router says it can't connect to your network.
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Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, England
@virginmedia No problem! Hub 3. Speed just not as hoped. It's some sort of street-to-house issue, acknowledged by a technician on a previous visit. Separate (Google) WiFi is rock solid.
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karen mackintosh (@k10Aug) reported from Cambridgeshire, England
@weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx
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Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, England
@virginmedia I realise Twitter is not the best place to have this conversation but your online agent couldn't organise any help ("the system won't let me") unless I found someone with a different laptop, so it seems worth a shot.
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Bernard Randall (@bfrposh) reported from Whittlesey, England
@virginmedia I'll be invoicing you for the data I'm having to use while my connection is lost. My router (Hub 3) just cut out at 12:50 for no apparent reason and resetting hasn't worked at all. I need this to work.
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Breckland Orchard (@breckland) reported from Cambridgeshire, England
@virginmedia 30 mins on hold for your customer service.....
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karen mackintosh (@k10Aug) reported from Cambridgeshire, England
@weemazsmith @virginmedia Oh god Maz, I left them 4 yrs ago, nothing but trouble & customer service were always rude & dismissive, I also found they were still taking direct debits for a mobile phone contract 2 months after it was terminated! Bin them!! Xx
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Il Molino UK (@IlMolinoUK) reported from Cambridgeshire, England
@virginmedia Dear #Virgin #Richardbranson .Your video of a speedy dog on skateboard does not reflect the service / customer care I have received from you. 5 months into my new phone and you still haven’t been able to sort out lack of access to my emails #hopeless
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Chloe Sparks (@ChloeSparks9) reported from Cambridgeshire, England
@virginmedia No issues. I’ve restarted the router a few times and nothing
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The Fallen (@pinski1_) reported from Cambridgeshire, England
@virginmedia Oh and as I'm renting I don't have a Virgin Home phone or account number. So that was a couple of minutes wasted to be told that there are no problems.
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#LITFL (@GoMcMahon) reported from Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
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Alex (@blangry) reported from Cambridgeshire, England
@sharonodea @virginmedia I never thought I'd say this, but in glad 3 are running a decent service today otherwise I'd be totally stuffed.
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The Fallen (@pinski1_) reported from Cambridgeshire, England
@virginmedia Still down, your website is still wrong.
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Fast2Host (@fast2host) reported from Huntingdon, England
Currently there is a network outage with virginmedia effecting some of our services
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Cross (@davorg) reported
@virginmedia How long does the TV service need to be unavailable before you are in breach of contract? Or, can I change my contract to remove the TV service and just retain my broadband service?
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Tony Grainger (@tony5162) reported
@virginmedia how the hell do you get to cancel a contract when your chat is bots and you don't flipping answer calls.
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Purgatory in Dante’s Infurlough (@Justahalfforme) reported
@virginmedia @BigFeidhlim I’d charge him just for being rude
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Unwanted Life (@UnwantedLife_Me) reported
@virginmedia The problem started in July, but the recent outrages I've been complaining about have been happening this week, so everyone in your team would be aware of it, and if not, using your own basic checker on your website would tell them. So they're either lying or they're incompetent
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Paul Power (@peerside) reported
@virginmedia @Sarah31147660 The servicechecker isn't accepting valid eircodes so not helping. VM internet has been down in Glenageary for the last 15 mins at least
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Alan Erlin Hewlett (@Alan_E_Hewlett) reported
@vmbusinesshelp @virginmedia Still no service
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Man Vs ManUre (@manvsmanure) reported
@virginmedia I get message saying ‘Please enter a valid postcode’, same when I put a space after the D24. I’ve seen lots of reports bout service being down since last night storm.
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Julie (@Tartan_Julie) reported
@virginmedia FAO Nathan. A few months ago you were dealing with my "ongoing" issue of receiving someone else's mobile bills. Ongoing for many years. Still happening tho & now I have signed up for virgin broadband, I couldn't use my main email because of it. Can you solve it
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Elizabeth McCabe (@Elizmccab) reported
@virginmedia Hi John, my mum’s phone is not working again
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alex phillips (@phillips0) reported
@virginmedia This is a business account, I think it is fixed now, I need to give full praise to your engineer Akizi Williams, he has stopped at nothing to help us when no one else in the business would help or take us seriously. He deserves a raise and a promotion! Can not thank him enough!