Virgin Media Outage Report in Chatteris, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chatteris, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chatteris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Chatteris, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon and March.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Total Blackout | |
| Huntingdon |
Internet | |
| Huntingdon |
Internet | |
| Huntingdon |
TV | |
| Huntingdon |
||
| Huntingdon |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Chatteris, England
Latest outage, problems and issue reports in Chatteris and nearby locations:
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia broadband outage in CB245* again. A couple of short outages today already but this seems to be a bit longer and nothing on your status page to indicate a problem...
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage
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Petar Kralev
(@PetarKralev) reported
from
Fen Drayton, England
@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Got through within 2-3 minutes on hold. sepal did a great job diagnosing the problem and reset my password. Thanks for your help
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Aman Coonar
(@AmanCoonar) reported
from
Cambridgeshire, England
@virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia is there a problem with credentials today. I can’t login to VM and I know my user/pswd is correct.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia @JohnJef51763960 I’ve added log files to the Virgin community and have been assured that someone will be looking at the issue. From the logging feedback received suggest this is not a customer premises issue.
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
@virginmedia Yeah it's not WiFi because it's affecting my pc which is connected via an Ethernet cable to the back of the hub. Just now it went down and came back up but there was no change to the lights on the hub.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia My neighbour & I are now monitoring & recording the outages. There has been 4 today - all about 10 minutes each. We’re seeing the same problems at the same time so there must be a common fault. It needs @virginmedia to investigate their equipment...
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Hey @virginmedia why is my Internet up and down like a yoyo this morning? Are your systems breaking down under the load of people completing the census or something?
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Tom Bowran
(@tombowran) reported
from
Willingham, England
ironic that the hold music on @virginmedia ‘s “help line” contains the lyrics “please don’t let me down”. The very reason i’m calling for the upteenth time. 100 hours since i was promised a manager calling back in 48hrs, and 48hrs since they said it would only be another 24 hours
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ʜᴇɴʀʏ 💉☣️
(@HenryDReed) reported
@virginmedia No problem, I'll do it when it's safe to.
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Ali
(@ahmed_abdo007) reported
@virginmedia Just said it, wanted to retain me after I had an awful ordeal - 3 hours on the phone the other day just to cancel. He was very aggressive and came across adamant he wanted to keep me on. Absolutely disgusting behaviour
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*****
(@karlcragg) reported
@virginmedia ******* this WiFi is **** can’t go two days without it going down
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Marian Mogis
(@mogis_marian) reported
@virginmedia I am trying to call you all day but there is no way to get to speak to someone. After 2 hours waiting I managed to speak to someone but she couldn't help me and transferred my call to someone else and eventually someone after an hour picked up the phone said hello and hung up.
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sean
(@seanchocula) reported
@virginmedia bro why does being on hold wit the cra use my ****** minutes fix that ****
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A
(@biltongeater) reported
@virginmedia I’ve logged our timeline and will spend 10 hours happily on the phone tomorrow to get try and get some decent customer service ! Clearly you muppets employed on the Twitter severely lack any skills whatsoever 👎👎👎 if I was the boss and I saw you treated customers
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Elite chimney sweeps (of South wales)
(@EliteChimney) reported
@virginmedia So yet more words of help, yet no real help. I'll text this number and see? I will post again with an update
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Fogarty
(@Fogarty70203299) reported
@SQRLTV @virginmedia The same thing happened to me after 30yrs, I’m now with talk talk. Best move I ever Made. Not only great download speed but upload speed almost as good - and no problems
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LauraJ
(@LauraJayne74) reported
@virginmedia Over the last 3 nights I have had issues accessing Catch up. I watched something, came out and went back later and it kept telling me a program was temporarily unavailable. Considering you're increasing costs by £4 per month, it's not great!
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Marian Mogis
(@mogis_marian) reported
@virginmedia What's the options to cancel my contract? Can I do it by post? Apparently I can't do it online or by email and your customer representatives keep hanging up on me. How many days notice do you need? My current contract is ending on 7th February 2021