Virgin Media

Virgin Media Outage Report in Chatteris, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chatteris, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chatteris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chatteris, Cambridgeshire, England 11/08/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (36%)

    TV (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chatteris, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Huntingdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHuntingdon Internet
United KingdomHuntingdon TV
United KingdomHuntingdon Internet
United KingdomHuntingdon Total Blackout
United KingdomHuntingdon Wi-fi
United KingdomHuntingdon Phone

Community Discussion

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Virgin Media Issues Reports Near Chatteris, England

Latest outage, problems and issue reports in Chatteris and nearby locations:

  • jasonhelenmille Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare

  • pinski1_ The Fallen (@pinski1_) reported from Cambridgeshire, England

    @virginmedia Still down, your website is still wrong.

  • IlMolinoUK Il Molino UK (@IlMolinoUK) reported from Cambridgeshire, England

    @virginmedia Dear #Virgin #Richardbranson .Your video of a speedy dog on skateboard does not reflect the service / customer care I have received from you. 5 months into my new phone and you still haven’t been able to sort out lack of access to my emails #hopeless

  • bfrposh Bernard Randall (@bfrposh) reported from Whittlesey, England

    @virginmedia I'll be invoicing you for the data I'm having to use while my connection is lost. My router (Hub 3) just cut out at 12:50 for no apparent reason and resetting hasn't worked at all. I need this to work.

  • ChloeSparks9 Chloe Sparks (@ChloeSparks9) reported from Cambridgeshire, England

    @virginmedia my Wi-fi has been down all day and I got an email about half an hour ago saying it had been fixed but it hasn’t 💔

  • pinski1_ The Fallen (@pinski1_) reported from Cambridgeshire, England

    @virginmedia Yeah, that website is wrong. Router says it can't connect to your network.

  • ChrisRandWrites Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, England

    @virginmedia I realise Twitter is not the best place to have this conversation but your online agent couldn't organise any help ("the system won't let me") unless I found someone with a different laptop, so it seems worth a shot.

  • ChloeSparks9 Chloe Sparks (@ChloeSparks9) reported from Cambridgeshire, England

    @virginmedia No issues. I’ve restarted the router a few times and nothing

  • j2ktu Katie (@j2ktu) reported from March, England

    @virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive

  • GoMcMahon #LITFL (@GoMcMahon) reported from Saint Ives, England

    @BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.

  • katiema47326537 katie lou (@katiema47326537) reported from Whittlesey, England

    No WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !

  • k10Aug karen mackintosh (@k10Aug) reported from Cambridgeshire, England

    @weemazsmith @virginmedia Oh god Maz, I left them 4 yrs ago, nothing but trouble & customer service were always rude & dismissive, I also found they were still taking direct debits for a mobile phone contract 2 months after it was terminated! Bin them!! Xx

  • pinski1_ The Fallen (@pinski1_) reported from Cambridgeshire, England

    @virginmedia Oh and as I'm renting I don't have a Virgin Home phone or account number. So that was a couple of minutes wasted to be told that there are no problems.

  • fast2host Fast2Host (@fast2host) reported from Huntingdon, England

    Currently there is a network outage with virginmedia effecting some of our services

  • GarethPJBaldwin Gareth Baldwin (@GarethPJBaldwin) reported from Hemingford Grey, England

    5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia

  • michelledh Michelle D Harris - Social Media (@michelledh) reported from Cambridgeshire, England

    @tumness93 @virginmedia Same - every year I get a fix date since 2013 - over ultisation and old equipment ... but I get discount ... so tell them and log it all.

  • breckland Breckland Orchard (@breckland) reported from Cambridgeshire, England

    @virginmedia 30 mins on hold for your customer service.....

  • blangry Alex (@blangry) reported from Cambridgeshire, England

    @sharonodea @virginmedia I never thought I'd say this, but in glad 3 are running a decent service today otherwise I'd be totally stuffed.

  • k10Aug karen mackintosh (@k10Aug) reported from Cambridgeshire, England

    @weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx

  • ChrisRandWrites Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, England

    @virginmedia No problem! Hub 3. Speed just not as hoped. It's some sort of street-to-house issue, acknowledged by a technician on a previous visit. Separate (Google) WiFi is rock solid.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Baby_Milgate Julie Ann Jones (@Baby_Milgate) reported

    @virginmedia It’s resolved now. At the time they did all they could; got me up to 1.6mbps - it happened because my bill was 6hrs overdue and you restricted service by 98% but forgot to tell me you’d reduced my credit limit because of the 6hrs - which kept me overdue and at 2mbps since August.

  • razerdude Garen Yepremian (@razerdude) reported

    @virginmedia I have intermittent WiFi on all devices, I tried resetting the hub and did all the other steps listed and it’s still not working. Can someone please call me to find a working fix? Your online steps are useless!

  • Randalflagg9 Randal flagg (@Randalflagg9) reported

    @virginmedia Last night it went down again this is unacceptable this is a shocking service I've contacted all my friends to jump virgin appalling

  • Raymondcarr92 Raymond Carr (@Raymondcarr92) reported

    @virginmedia No this has been like this for weeks ever since I’ve installed the box. My previous box worked fine but this one is so slow, won’t work in certain rooms even though I have boosters, cuts off sometimes, can’t game because it’s so slow, can’t use WiFi calling which I need for work.

  • itskoby Koby Yogaretnam (@itskoby) reported

    @virginmedia I don't understand why I'd be doing this again. I've tried both methods. Both explained they couldnt help with the compliant. Can I not get a member of the complaints team to call me?

  • MarkH_Photo Mark H (@MarkH_Photo) reported

    @virginmedia Good morning and thank you. My issues have been repeated loss of service 3 times this week alone not to mention previous occasions throughout the year. I need an ISP that provides a dependable service with continuity and I'm not getting that.

  • samsamsony10 Sam Houghton (@samsamsony10) reported

    @virginmedia hi. I have virgin broadband of 400 download installed in March and it’s only achieved speeds between 20 and 100. It’s impossible to contact you as you keep cutting me off on online help. I have written and complained and heard nothing. Please can I get an engineer

  • NeeshaRees Reinventing Neesha (@NeeshaRees) reported

    Fabulous customer service from @virginmedia today 🙌 One job ticked off my list for today. Broadband contract is renewed

  • t4li5 tako🐙 (@t4li5) reported

    help me, virgin media customer service have been playing ariana grande for ten minutes

  • RickyCalnan Ricky Calnan (@RickyCalnan) reported

    @virginmedia Yes, our internet is some how capped instead of 500mbs max I’m getting is 100-200 if I’m lucky that’s via ethanet not WiFi.. and the WiFi I can only get in my front room.. if I go to the bedroom WiFi cuts out.. also 12 months Amazon prime.. never received it.all other family did