Virgin Media

Virgin Media Outage Report in Chatteris, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chatteris, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chatteris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chatteris, Cambridgeshire, England 10/18/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chatteris, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Huntingdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHuntingdon Wi-fi
United KingdomHuntingdon Phone
United KingdomHuntingdon Internet
United KingdomHuntingdon Internet
United KingdomMarch TV
United KingdomHuntingdon TV

Community Discussion

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Virgin Media Issues Reports Near Chatteris, England

Latest outage, problems and issue reports in Chatteris and nearby locations:

  • danj2k Dan Jackson (@danj2k) reported from Cambridgeshire, England

    Hey @virginmedia why is my Internet up and down like a yoyo this morning? Are your systems breaking down under the load of people completing the census or something?

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Got through within 2-3 minutes on hold. sepal did a great job diagnosing the problem and reset my password. Thanks for your help

  • tombowran Tom Bowran (@tombowran) reported from Willingham, England

    ironic that the hold music on @virginmedia ‘s “help line” contains the lyrics “please don’t let me down”. The very reason i’m calling for the upteenth time. 100 hours since i was promised a manager calling back in 48hrs, and 48hrs since they said it would only be another 24 hours

  • danj2k Dan Jackson (@danj2k) reported from Cambridgeshire, England

    @virginmedia Yeah it's not WiFi because it's affecting my pc which is connected via an Ethernet cable to the back of the hub. Just now it went down and came back up but there was no change to the lights on the hub.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia is there a problem with credentials today. I can’t login to VM and I know my user/pswd is correct.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱

  • ir_427 cj hubbard (@ir_427) reported from Cambridgeshire, England

    @virginmedia We're on M100 fibre. Speed isn't the issue. The issue is that whole thing stops working for no clear reason; no warning lights, no issues on the service check website. It takes out all the devices at once. And it's been getting worse since the bill increase was announced.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia @JohnJef51763960 I’ve added log files to the Virgin community and have been assured that someone will be looking at the issue. From the logging feedback received suggest this is not a customer premises issue.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • AmanCoonar Aman Coonar (@AmanCoonar) reported from Cambridgeshire, England

    @virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • Lord_Drainlid Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England

    @steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55

  • PetarKralev Petar Kralev (@PetarKralev) reported from Fen Drayton, England

    @virginmedia Another bot service that resolve nothing ! Thanks but no thanks

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia broadband outage in CB245* again. A couple of short outages today already but this seems to be a bit longer and nothing on your status page to indicate a problem...

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JohnJef51763960 @virginmedia My neighbour & I are now monitoring & recording the outages. There has been 4 today - all about 10 minutes each. We’re seeing the same problems at the same time so there must be a common fault. It needs @virginmedia to investigate their equipment...

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephen48246945 Stephen J Davies (@Stephen48246945) reported

    @virginmedia No it just says engineers working on the issue and hope to have it resolved soon.

  • bobbychariot ⚫ Tony Clifton (@bobbychariot) reported

    @virginmedia Done. I first contacted you via twitter on 16th July after months of getting nowhere on the phone system. I tried intermittently over a 15 year period to change my package etc online - it never worked once, error telling me to phone instead every time!!! Customer 309844702

  • TheFluffyViking Fluffy Fully Vaxxed Mask-wearing Viking ♿🇳🇴🇪🇺 (@TheFluffyViking) reported

    @virginmedia Boo to you too. It's not Halloween yet. Like I said, I've got enough internet to tweet, but not enough to check web pages. I had a text to say you were doing work in my postcode today, and my broadband is dead. Thanks to @ThreeUK my mobile internet is on life support.

  • sarahrovers Sarah Maye (@sarahrovers) reported

    @virginmedia It’s quite funny because I play along until they either ask for bank details or to press a number. I then ask if they think I’m stupid a they proceed to explain until I tell them I think it’s a scam. Then for some unknown reason they hang up lol

  • rajeevs03722865 rajeev singh (@rajeevs03722865) reported

    @virginmedia I am not customer

  • pawoolmarcus Paul Marcus (@pawoolmarcus) reported

    @virginmedia I have had no emails since Friday & I am unable to access my mailbox. Is there an issue?

  • sarahh1975 Sarah H (@sarahh1975) reported

    @virginmedia Done all that and they cant identify the problem need to speak to a human please

  • jono201200 N1ghtfox44 (@jono201200) reported

    @O2 @virginmedia O2 very bad for data in Cornwall , PAC code request coming soon , think @EE is on the cards

  • RelentingTundra RTundra (@RelentingTundra) reported

    @OmbudServices It’s an issue with Virgin Mobile, (owned by Virgin Media). Are they signed up? It is a long standing issue with non-delivery by Virgin Mobile of SMS messages used by many online services as one-time passwords for authentication, impacting many customers. @virginmedia

  • Daleontour DaleOnTour (@Daleontour) reported

    @obkatiekat @LichVtuber Tbh @virginmedia should be ashamed, they tout the fastest and most stable connection and then hardly deliver. Im sorry Froot, **** sucks :(