Virgin Media Outage Report in Whittlesey, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whittlesey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whittlesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Whittlesey, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough, March and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Peterborough |
||
| March |
TV | |
| March |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whittlesey, England
Latest outage, problems and issue reports in Whittlesey and nearby locations:
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daza b
(@dazposhie) reported
from
Peterborough, England
@virginmedia can’t get through to anyone and tv not working after box was updating for 3 hours 😞
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David Harman 🇪🇺 🐸
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia "There is a problem with the signal on this channel" etc
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia 2/2 if you can’t provide service just say No don’t keep moving goal posts and do nothing till you get close to the next deadline
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@SwindyMiller @virginmedia Error code V53 = Virgin will still be charging you for no service 🙄
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Andy - M1NER
(@andytuk) reported
from
Whittlesey, England
@virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.
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only art.
(@hanterco1) reported
from
Peterborough, England
@virginmedia I will ask next years for phone number to contact service but that depends on Santa is he also lost contact with your customer services? Very bad to be desconct to outside world, anyone can read that ? Pleas put word or 2 make my day lost hope and interest to be answered
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Rubbish customer care! Three last minute cancellations over 2 months! Still waiting for broadband installation! Far too many third party contractors who are useless 🙄🙄🙄! Everyone pls stay off Virgin
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia That is how I did it. FYI: my "On demand" service has literally just stopped working.
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🇪🇺 David Harman 🇪🇺 No Rules 4 Me
(@david_harman_uk) reported
from
Peterborough, England
@meal_enjoyer @virginmedia And I just received my price increase too 😠 2nd time in 2 months i've lost service.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@Garethg1982 @virginmedia That is exactly the same problem I have with my service, I've used the the #Virgin test on their site, it tells me my "Box" ISN'T EVEN connected 😬 #Hopeless
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Permission is not the problem it’s your third party availability as the work is scheduled for several different days and no one turned up! Frankly say “we cannot always provide as promised” advertise that statement. I don’t set dates you do and fail to act!
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔
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Josh Hepple
(@JoshuaHepple) reported
from
Peterborough, England
@virginmedia Trying to cancel broadband and your online chat keeps timing out. I have cerebral palsy and only have limited computer access. Please be considerate I’m finding this very upsetting
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Michael Butler
(@Michael73942063) reported
from
Glinton, England
@davidmellie1970 @bradxLUFC @virginmedia Thanks but this only works if you have a virgin media package /account … i don’t as my email address was never conditional of this when i got the email address 23 years ago
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@zI4ltY6GUpw74AE @virginmedia You have to register on their #Website, also "conveniently" not working
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MG | 🌸
(@maaarkle) reported
from
Peterborough, England
I just wanna introduce @virginmedia to @CrapBroadband. They give me a 24 month discount - then when I move halfway through the contract restarts but the discount does not. So I'm paying more money for the same service for the next three months for no good reason.
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Citing delay in external work by your own third party contractors! Frankly waiting over 45days next installation scheduled for the 17th October but I am confident you guys will cancel again1/2
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Michael Butler
(@Michael73942063) reported
from
Glinton, England
@virginmedia That's right but I have not been a direct customer SINCE 2017 and was told as long as I use the account every 90 days I am fine. No notice is what I am disgusted by
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jess 🌱 🔜 Develop:Brighton
(@xjessioux) reported
@virginmedia Not helpful at all, I’m well aware of how to track my complaint. All I need is for you to cancel my contract but you are prolonging the process and intentionally disconnecting on the phone. Literally a scam. It’s not okay, and I need this resolved ASAP.
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Carrie
(@bbycarriep) reported
@virginmedia you’ve been down all day, had no internet connection since I work up at 9am and it’s still not working at 2am ? I’m using data to tweet this
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Katrina Harris MA
(@KatHarris42) reported
Oh well @virginmedia expect a formal complaint and I will be complaining to the financial ombudsman. You have taken money from my account without my permission. For the past 3 weeks I have had to 'moan'about your poor service. #poorcustomerservice
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Demba1415
(@Daveem14) reported
@virginmedia And 24 hours later, your website gets stuck on "Checking your connection for issues"... Nothing but issues with your service over the last 3 months. Unstable connection and getting 1/3 of the speeds I should with no access to help.
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Ronnie Singh
(@RonnieS186) reported
@virginmedia Usual shocking service, I've tried ringing several times to cancel and get cut off. Then get transferred to customer relations via WhatsApp and got no response in 24 hours. All I want to do is cancel!?
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PK
(@Parv_) reported
@virginmedia is there work going on in the B70 area? Internet is down and I the status page on your website is not loading as usual.
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Dan Jackson
(@beesman) reported
If you're ever feeling enticed by high speed low cost broadband deals from @virginmedia, don't do it. Daily outages are the norm not the exception, & there's always a "technician in the area" to fix the problem at a future time. Garbage. @TomMockridgeVM
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.
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Sanjit Singh Chudha
(@sanjitchudha) reported
@virginmedia Don't get me started on the hassling phone calls which followed ... off the scale. Bad form
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ArcticFox19779
(@ArcticFox1977) reported
@virginmedia @DianaRoss Is there gigs for engineers to turn up at your house to fix cabling issues that has been ongoing for 2 months?? That would ve some lineup.