Virgin Media Outage Report in Whittlesey, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whittlesey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whittlesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 19: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whittlesey, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
TV | |
| Peterborough |
Total Blackout | |
| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whittlesey, England
Latest outage, problems and issue reports in Whittlesey and nearby locations:
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
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Andy - M1NER
(@andytuk) reported
from
Whittlesey, England
@virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@SwindyMiller @virginmedia Error code V53 = Virgin will still be charging you for no service 🙄
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georgina sheridan
(@georgiesheridan) reported
from
Yaxley, England
@virginmedia 1 month of awful WiFi and now it’s been down the last 20 minutes during the Spurs game 🤬😡 How can you put your prices up and then have worse service #sortitout
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MG | 🌸
(@maaarkle) reported
from
Peterborough, England
I just wanna introduce @virginmedia to @CrapBroadband. They give me a 24 month discount - then when I move halfway through the contract restarts but the discount does not. So I'm paying more money for the same service for the next three months for no good reason.
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JB Photography
(@TTBGYT) reported
from
Peterborough, England
@virginmedia any reason my wifi is going off every few hours??? Im fed up with your service constantly messing about with me. You are delivering none of your promises. DO NOT USE VIRGIN MEDIA
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David Harman 🇪🇺 🐸
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia "There is a problem with the signal on this channel" etc
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@Garethg1982 @virginmedia That is exactly the same problem I have with my service, I've used the the #Virgin test on their site, it tells me my "Box" ISN'T EVEN connected 😬 #Hopeless
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only art.
(@hanterco1) reported
from
Peterborough, England
@virginmedia I will ask next years for phone number to contact service but that depends on Santa is he also lost contact with your customer services? Very bad to be desconct to outside world, anyone can read that ? Pleas put word or 2 make my day lost hope and interest to be answered
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia Further to yesterday message I still have the same problem & have been unable to speak to an adviser. Usual trouble shooting hasn't worked
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@zI4ltY6GUpw74AE @virginmedia You have to register on their #Website, also "conveniently" not working
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Josh Hepple
(@JoshuaHepple) reported
from
Peterborough, England
@virginmedia Trying to cancel broadband and your online chat keeps timing out. I have cerebral palsy and only have limited computer access. Please be considerate I’m finding this very upsetting
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David Harman 🇪🇺 🐸
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia No TV or internet, I've registered my outage
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JB Photography
(@TTBGYT) reported
from
Peterborough, England
Never, i repeat NEVER use @virginmedia, they are the most dogshit, unreliable service ive ever had to use. They boast they are the 'fastest most reliable connection', when they are infact the slowest ive ever used, train wifi is infact faster than your shambles of a network.
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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🇪🇺 David Harman 🇪🇺 No Rules 4 Me
(@david_harman_uk) reported
from
Peterborough, England
@meal_enjoyer @virginmedia And I just received my price increase too 😠 2nd time in 2 months i've lost service.
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia That is how I did it. FYI: my "On demand" service has literally just stopped working.
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David Harman 🇪🇺 🐸
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia You have an outage in area 22 (NOT showing on status checker)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Irvin
(@irvin_hr) reported
@virginmedia Contacted customer service again - they said no compensation - I pointed to rules of compensation - person hung up as said end of shift - sent letter to your complaints dept - acknowledged- said 28 days further reply - 42 days later still no reply -
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Jake Jon Ahmad
(@JakeJAhmad) reported
@virginmedia But apparently all you guys have to do is provide 237mb at any point in a 3 day period and then you have "fulfilled" the contract. Which ofcourse is probably happening at 3am when no one is using the service. Easy to do it then isn't it?
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Amy-Jayne
(@xamyj91x) reported
@virginmedia can you tell me why no one will listen when we say our box isn’t working.. now it’s cut out completely even though we had a technician yesterday.. and it can’t be sorted until Saturday.. what a load of ****.
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Alan Orme
(@Orme4Alan) reported
@virginmedia In the last four weeks the service has been down three times on one occasion for nearly four days. I used my cellular network to get on line today as I would have lost income.
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Monk£y Bar$
(@monk3ybarz) reported
@BluetackMinds @virginmedia Hmm really? Are you having the same problem?
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Simon Irvin
(@irvin_hr) reported
@virginmedia Just want my complaint resolved - have given time and date of phone call when customer service originally confirmed compensation so feel free to listen to and your engineer will confirm he told me the same on visit.
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Fingers
(@Fingers1028) reported
@virginmedia the WiFi from my hub 3 router isn’t working and is showing solid green arrows. I’ve restarted it multiple times over the past 2 hours, can you help please?
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Jinny
(@JanetOzer3) reported
@virginmedia Well I did not end the chat I was waiting to speak to a manager because Bethany didn't have a clue what it was all about, 45 minutes of wasted time, I'll send you a copy just incase there's no record of it, same as there is no record of all my phone calls regarding the service
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Christopher Clarkson
(@ChrisClarkson22) reported
@virginmedia my connection keeps dropping. I'm in a flat where the landlord pays for the Internet so u don't know any usernames or passwords if I were to ring customer service. What should I do?
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ℤ𝕠𝕖
(@zoeo_nc) reported
@virginmedia is there a contact number I can have for moving home and negotiating a new deal please? As the online chats never give me an agent