Virgin Media outages and service status in Bretton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bretton, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Apr 29, 3:19 PM GMT+1.
- Internet (50%)
- TV (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bretton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bretton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bretton, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough
|
TV | 6 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Bretton, England
Latest outage, problems and issue reports in Bretton and nearby locations:
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Michael Catling (@Michael_Catling) reported from Peterborough, England@virginmedia Who can I speak to regarding the Virgin TV app as I am unable to login to my account and your customer service won’t let me speak to an agent?!
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Simon & Lisa (@ReevesFamAdvs) reported from Bretton, EnglandGrrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
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Mel (@mel5849) reported from Peterborough, England@virginmedia massive thanks to Mark in your Swansea customer relations department, saved me some money and I still have the package I want. Excellent friendly knowledgeable customer service
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🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, England@virginmedia I resolves the "issue", by cancelling you services.
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Adrian Caswell (@CaswellAdrian) reported from Peterborough, England@virginmedia have hit another low after the last price hike. No internet, TV or phone since at least 3pm and poor help over the phone. Repair deadline has passed. Time for a change.
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Nathan Pinnock (@NathanPinnock) reported from Peterborough, England@virginmedia I’ve just spent an hour on the phone for someone to tell me they can respond to a formal complaint in 5-7 working days. Customer service
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David Harman 🏴🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England@Sunnii7 @virginmedia It's odd how you can UPGRADE your package online but you can cancel on line, This needs to change!
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katie lou (@katiema47326537) reported from Whittlesey, EnglandNo WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !
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Captain Suleiman (@Sulcalibur) reported from Peterborough, England@Armadilo69 @SkySports @virginmedia @SkyUK Mine is down too mate. Walking down the road yesterday looks like some clever chap has ploughed straight into the connection box down my street. 😩
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Matt Worsdall (@mattworsdall35) reported from Eye, England@virginmedia very poor customer service, now been on hold 30 mins. Rang up to cancel my services this is one of the reasons why. Shouldnt have let cancelations put me through to customer relations to see if they can do a deal! Piss poor Virgin Media
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🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England@zI4ltY6GUpw74AE @virginmedia You have to register on their #Website, also "conveniently" not working
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🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England@virginmedia That is how I did it. FYI: my "On demand" service has literally just stopped working.
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cathy (@TrueloveCathy) reported from Peterborough, England@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
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Michael Butler (@Michael73942063) reported from Glinton, England@virginmedia That's right but I have not been a direct customer SINCE 2017 and was told as long as I use the account every 90 days I am fine. No notice is what I am disgusted by
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Matt Dickings (@MattDickings) reported from Peterborough, England@virginmedia not sure what happened but slightly **** myself when had no signal for an hour, thank the lord it's back now
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scott worsfold (@scottworsfold) reported from Oundle, England@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
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Kirsty Wright (@LOLRoadhouse) reported from Peterborough, England@virginmedia Thanks guys. The complaint relates to my broadband. But it’s mostly about the service we’ve received from both the customer service team and the complaints team.
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kevin wilson (@kevwilson58kev) reported from Peterborough, EnglandHi can you please help me to cancel my sport iv filled form in three times its not working it either fails to recognise my e mail post code or something else why would I want to keep paying you when I'm not watching it I can't call you and can't fill form in please #virginmedia
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Josh Hepple (@JoshuaHepple) reported from Peterborough, England@virginmedia Trying to cancel broadband and your online chat keeps timing out. I have cerebral palsy and only have limited computer access. Please be considerate I’m finding this very upsetting
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Karl Blackwell (@kspeedyb) reported from Peterborough, England@virginmedia is there any chance of sorting my broadband speed out today as been slow since Thursday. 3 days, 3 different times each day it should be sorted but still the same. Paying for 350mbps but getting 15mbps.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Newman (@newman_gareth) reported@virginmedia why is your broadband constantly so slow? Even in same room as router! Constant poor service
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toastyborg (@Demon__Cyborg) reported@virginmedia absolutely sucks. They won’t even help me unlock my email and I’ve apparently been blacklisted for not doing anything???
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TommyH (@TW19_2_3) reported@virginmedia No wifi for the last 4 days and this keeps happening. Hub box replaced but still not working 👎
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rssconsultant (@rssconsultant) reported@virginmedia your customer service agents on chat are utter crap. Taking 5 mins to reply to every response. Incompetent!
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Colin Burman (@ColinBurman) reported@virginmedia I currently have a contract with Virgin Media for a mobile phone which I wish to terminate can you please advise me of a number I can call to sort this matter out Unfortunately I cannot call 202 because the current phone is broken Thank You Colin Burman
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Pete Bradbury (@PeteBradders) reported@virginmedia I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!
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Dippy | Brig Content Creator (@Itsdippylive) reportedIn the same 28 April email, Virgin Media wrote: "a dedicated chat-based support route for customers with reasonable adjustments is needed... an area where we must improve." They wrote that 6 days ago. Today the next cycle broke.
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Alexis “Cozy Bear” Lockhart (@AlexisAdamsTTV) reportedMy internet is down again. My modem is making buzzing noises @VirginMediaIE @virginmedia. So sorry, guys. I’ll be away from Twitter and YouTube for a while 🥺🥺🥺
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john o shea (@osheaj77) reported@ThomNolan Virgin media is gone to ****, they used to have every single game now they just have left over scraps , im definitely ditching virgin media and getting a streaming box
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SJL (@lambypies) reported@tom550993 Haggled Virginmedia down to £50 a month for decent broadband, one set top box for live TV and the middle TV package. Now TV and Netflix still trials less than £75. If I could get a decent reception with an aerial I would ditch the box too.