Virgin Media Outage Report in Bretton, Peterborough, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bretton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bretton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bretton, Peterborough, England
The most recent Virgin Media outage reports came from the following cities: Peterborough and Bourne.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
Total Blackout | |
| Peterborough |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bretton, England
Latest outage, problems and issue reports in Bretton and nearby locations:
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katie lou
(@katiema47326537) reported
from
Whittlesey, England
No WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !
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Matt Worsdall
(@mattworsdall35) reported
from
Eye, England
@virginmedia very poor customer service, now been on hold 30 mins. Rang up to cancel my services this is one of the reasons why. Shouldnt have let cancelations put me through to customer relations to see if they can do a deal! Piss poor Virgin Media
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Kirsty Wright
(@LOLRoadhouse) reported
from
Peterborough, England
@virginmedia Thanks guys. The complaint relates to my broadband. But it’s mostly about the service we’ve received from both the customer service team and the complaints team.
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Jaleixo
(@JoelJAleixo) reported
from
Peterborough, England
@Roboteernat @virginmedia @ITV @BGT They will never assume they F@&£&@ up tonight ... I bet @SimonCowell is now screaming at someone ...
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Sam Pell
(@PellSam) reported
from
Peterborough, England
Thanks @virginmedia just spent my lunch break on hold and did not get through. A whole 44 minutes. This is the second time I’ve tried. I understand you don’t want customers to leave but how can I cancel if you don’t answer the call.
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Adrian Caswell
(@CaswellAdrian) reported
from
Peterborough, England
@virginmedia have hit another low after the last price hike. No internet, TV or phone since at least 3pm and poor help over the phone. Repair deadline has passed. Time for a change.
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Andrew palmer
(@palmer606) reported
from
Peterborough, England
@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
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Smeds
(@paul_smedley) reported
from
Peterborough, England
@virginmedia No reported issues now or last night, happening two or three times a day at the moment
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Simon & Lisa
(@ReevesFamAdvs) reported
from
Bretton, England
Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
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Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
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James Devlin
(@JDevlin116) reported
from
Peterborough, England
@virginmedia Having read up on this I don’t think that is an option. Is there any soloutions you offer otherwise I may have to switch network which I don’t want to do
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Captain Suleiman
(@Sulcalibur) reported
from
Peterborough, England
@Armadilo69 @SkySports @virginmedia @SkyUK Mine is down too mate. Walking down the road yesterday looks like some clever chap has ploughed straight into the connection box down my street. 😩
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
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Terry Harris
(@NwsPhotographer) reported
from
Peterborough, England
@virginmedia please change your website back to reflect that the service is still down after 2 days in the PE2 area. I'm on 300+ and getting 28...
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Richard Moses
(@Richardjmoses) reported
from
Peterborough, England
@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
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Simon Worsfold
(@simonworsfold78) reported
from
Peterborough, England
@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
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Nathan Pinnock
(@NathanPinnock) reported
from
Peterborough, England
@virginmedia I’ve just spent an hour on the phone for someone to tell me they can respond to a formal complaint in 5-7 working days. Customer service
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
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Bernard Randall
(@bfrposh) reported
from
Whittlesey, England
@virginmedia I'll be invoicing you for the data I'm having to use while my connection is lost. My router (Hub 3) just cut out at 12:50 for no apparent reason and resetting hasn't worked at all. I need this to work.
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Mel
(@mel5849) reported
from
Peterborough, England
@virginmedia massive thanks to Mark in your Swansea customer relations department, saved me some money and I still have the package I want. Excellent friendly knowledgeable customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Cowley
(@lillylalgal) reported
@virginmedia an engineer required to fix intermittent fault in SL0 0SF. Unable to work - are you going to pay the client @virginmedia
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Mandi_Cant
(@CantMandi) reported
@virginmedia I always reported faults and could no longer work at home with broadband that regularly went down, a few times for a day or more. Sky use a different infrastructure, I will see if they are any different.
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InvirtiendoPocoaPoco
(@InvirtiendoPaP) reported
@virginmedia I did, but now it says there is a network problem. It doesn't say when it's going to be resolved though...
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Ria Tonge
(@iwantcandy82) reported
@virginmedia No thanks, clearly it's an issue all over at the moment so a web chat would be pointless. Plus I have very little mobile data and I don't want to waste it.
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MFW Gav
(@MincheryFarmWeb) reported
@virginmedia The response to my complaint will decide whether you keep a 10 year customer or not. It's in the balance.
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Paul Hawkins
(@Hawkeye_74) reported
@virginmedia why do you think it’s acceptable to move my broadband installation from 17th September to 6th October. I’m a new customer and already don’t want to be. Is there anyone who can help move this apt as your call centre responses are awful to your embarrassing service?
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Future PM
(@SashaLangeveldt) reported
@virginmedia Never get @virginmedia I just had the most important interview of my life and my WiFi didn't work. I had to call through my data... Were paying for 200mbps and we barely get 100.... I actually want to cry.
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Lillian
(@RubyRoubaix76) reported
@Paulkiely11 @virginmedia Also not working in Wimbledon 😡
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Matty
(@wedroveallnight) reported
@MincheryFarmWeb @virginmedia Copy the CEO and make a nuisance of yourself pal. It's the only way these people will do something about it. My mission now is to make the CEO @LutzSchueler just how bad it is as he seems either ignorant to it or just plain oblivious. Ive had no mobile signal for 2 weeks now
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@welshwarrior
(@welshwa81518941) reported
@virginmedia It's my gmail to email that's the problem. Btw i got Cameron out of his meetings to speak with me after i told Naomi what my solicitor said. But give Cameron his due he did say he was embarrassed & shocked. Anyway he's Welsh so we had a good rapport. Speak later😎