Virgin Media Outage Report in Bretton, Peterborough, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bretton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bretton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Bretton, Peterborough, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Phone | |
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
||
| Peterborough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bretton, England
Latest outage, problems and issue reports in Bretton and nearby locations:
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Martin
(@Martin4Satan) reported
from
Peterborough, England
Anyone else having intermittent issues with @virginmedia #Peterborough
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Simon Worsfold
(@simonworsfold78) reported
from
Peterborough, England
@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
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Captain Suleiman
(@Sulcalibur) reported
from
Peterborough, England
@Armadilo69 @SkySports @virginmedia @SkyUK Mine is down too mate. Walking down the road yesterday looks like some clever chap has ploughed straight into the connection box down my street. 😩
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graham palmer
(@docgpalmer) reported
from
Peterborough, England
@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
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Andrew palmer
(@palmer606) reported
from
Peterborough, England
@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
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Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.
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Richard Moses
(@Richardjmoses) reported
from
Peterborough, England
@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
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Simon & Lisa
(@ReevesFamAdvs) reported
from
Bretton, England
Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
For the second time today @virginmedia sneaked down my internet speed again!
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia sneaked down my internet speed yet again!
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katie lou
(@katiema47326537) reported
from
Whittlesey, England
No WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !
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Smeds
(@paul_smedley) reported
from
Peterborough, England
@virginmedia No reported issues now or last night, happening two or three times a day at the moment
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Adrian Caswell
(@CaswellAdrian) reported
from
Peterborough, England
@virginmedia have hit another low after the last price hike. No internet, TV or phone since at least 3pm and poor help over the phone. Repair deadline has passed. Time for a change.
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Nathan Pinnock
(@NathanPinnock) reported
from
Peterborough, England
@virginmedia I’ve just spent an hour on the phone for someone to tell me they can respond to a formal complaint in 5-7 working days. Customer service
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Rin Evans
(@rin_evans) reported
from
Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Brick
(@exeus) reported
.@virginmedia another hour and crap service .... internet up and down, up and down. This had better be working in time for my work meetings tomorrow, and you had better offer compensation, as I haven’t been able to work all weekend. And still no status update or support.
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Tommy Davies
(@bigtommyd19) reported
@virginmedia have been on hold now for nearly 2 hours, to which now your service has just ended my call. My service is not working properly. It cannot be that difficult to speak to someone surely?
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Lauren Glynn
(@glynn_lauren) reported
@virginmedia Hi John, no change really. Trying to consider other options then as was suggested before upgrading. Potentially a new router but we restart the Internet a few times a day to solve issues currently 🙊
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Jenn
(@weecammyjo) reported
@virginmedia our TiVo box is broken and I can’t get through on any of your phone numbers. Please help
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Jasmine Glover
(@JazziejeffX) reported
@virginmedia How rude that I’ve just called and spoke to someone who left me on hold for over 20 mins, I hung up, called back and you’re closed 😡 you’ve cancelled a service which was never agreed to be cancelled in the first place. Now another 18 months of this crap 🤬🤯
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Dave
(@BigDaveOfficial) reported
The @virginmedia Hub 4 is awful for WiFi connections.
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Carl Smith
(@CarlSmi81562282) reported
@virginmedia I have tried messaging virgin about a problem and calling but no response! Internet is awful and we have a new hub!
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Kevin knollman
(@kevkop2014) reported
@virginmedia What don't you understand in when I say you blame an outage, is that every minute then? There are no problems in this area just your crap slow Internet
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Katie
(@KatieBuke) reported
@virginmedia I ordered a broadband package in October and was supposed to receive a free tv, this has still not arrived and your call centres aren't available to speak to, can you help?
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Mehts*
(@Arun_MehtAa) reported
@virginmedia are you able to get back to me ASAP as your phone line disconnects after an hour and no one answers. Modem is still down and I’m seeing odd config settings which look like my account may be compromised