Virgin Media Outage Report in Stamford, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stamford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stamford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Stamford, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Corby, Oakham and Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Corby |
TV | |
| Oakham |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
||
| Peterborough |
Phone | |
| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stamford, England
Latest outage, problems and issue reports in Stamford and nearby locations:
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
For the second time today @virginmedia sneaked down my internet speed again!
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia sneaked down my internet speed yet again!
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
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staceyflowers
(@halo2222223) reported
from
Peterborough, England
@JasonSlavin1 @virginmedia Virgin media is rubbish they get they say you get the service done they don’t give you it so Sky will give you Wi-Fi guarantee if your Internet goes they give you money back on your bill straight away
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
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Andrew palmer
(@palmer606) reported
from
Peterborough, England
@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.
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kevin wilson
(@kevwilson58kev) reported
from
Peterborough, England
Hi can you please help me to cancel my sport iv filled form in three times its not working it either fails to recognise my e mail post code or something else why would I want to keep paying you when I'm not watching it I can't call you and can't fill form in please #virginmedia
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@smcculloch12 @ItsRykard @virginmedia My service has been badly affected too. Yet status page say all is is runing full speed, I'm assuming to avoid paying refunds to customers (I'm currently getting about one 5th of what I'm paying for)
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@Sunnii7 @virginmedia It's odd how you can UPGRADE your package online but you can cancel on line, This needs to change!
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graham palmer
(@docgpalmer) reported
from
Peterborough, England
@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
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Richard Moses
(@Richardjmoses) reported
from
Peterborough, England
@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
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Simon Worsfold
(@simonworsfold78) reported
from
Peterborough, England
@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
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Rin Evans
(@rin_evans) reported
from
Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
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Simon & Lisa
(@ReevesFamAdvs) reported
from
Bretton, England
Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
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Martin
(@Martin4Satan) reported
from
Peterborough, England
Anyone else having intermittent issues with @virginmedia #Peterborough
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@tomtoon2010) reported
@virginmedia Turns out the upgrade team couldn’t help and then you end up waiting over 3 hours to be put through to the “free upgrade” team for the hub as the online link for free hub upgrade doesn’t work. This is getting a bit frustrating to sort now!
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Chris Breese
(@Breesey3) reported
@virginmedia @virginmedia All I need is someone to talk to. I've been on this chat for nearly 5 hours and got absolutely nowhere with your "support". It really is atrocious. Is it completely unreasonable to be able to arrange a time to talk to someone on the phone? #failvirginmedia
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Mick
(@MicPinnington) reported
Hi @virginmedia it’s a nightmare trying to contact broadband support. Text links don’t relate to any queries we have so got to speak to somebody...first call over 30 mins then line went dead and now been on over 30 mins with no luck
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Romey
(@Romey96247313) reported
Stop calling me each morning and evening Virgin Media for selling Sly sports. I am an existing customer and leave if this harassment continues #virginmedia @virginmedia
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Tony Barlow
(@Saltbar) reported
@virginmedia Not asking for support per se. Asking for information regarding your service. Does it have vlan tagging?
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Gagi Moore Ghag
(@gagi_moore) reported
@virginmedia If it showed a repair time I would have said? You are frustrating me even more I want this issue resolved and I am sick to death of repeating this over and over seems like they are only a handful of u working as no way can u justify waiting 1.5hours to speak to some one
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WolfAirsoft
(@GamingFTW456) reported
@virginmedia Im not sure since i had to reactive my sim card to use the internet but the 2 wifi extenders have a strong signal from router to my pc but i dont get internet and if i do it weirdly disconnects with full signal then when i try to reconnect again i cant get internet
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Ellie Stone
(@ellsdesign_) reported
Watching the Virgin Media news and my god the judges in this country let down women every. single. day
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HendoHD93
(@HendoHd93) reported
@Games_4Life_ @verge Dude I have a 50mbs download speed which is the worst Virgin media package you can get and stadia runs flawlessly so don't be talking ****.
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Lin martin
(@Linnyloots) reported
@virginmedia @virginmedia have been trying to cancel my tv package for months, sent a number of letters, have put in a complaint but they send letters to text a number, the same number who told me they will have it done, still i am paying? Customer service is shocking