Virgin Media Outage Report in Stamford, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stamford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stamford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stamford, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Corby, Peterborough and Oakham.
City | Problem Type | Report Time |
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Internet | ||
TV | ||
Internet | ||
Wi-fi | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stamford, England
Latest outage, problems and issue reports in Stamford and nearby locations:
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scott worsfold (@scottworsfold) reported from Oundle, England
@virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡
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Rin Evans (@rin_evans) reported from Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
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graham palmer (@docgpalmer) reported from Peterborough, England
@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
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David Harman 🏴🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England
@Sunnii7 @virginmedia It's odd how you can UPGRADE your package online but you can cancel on line, This needs to change!
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David Harman 🏴🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England
For the second time today @virginmedia sneaked down my internet speed again!
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cathy (@TrueloveCathy) reported from Peterborough, England
@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
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Official Trainspotting Peterborough (TTBG_YT) (@TTBGYT) reported from Peterborough, England
@virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.
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Martin (@Martin4Satan) reported from Peterborough, England
Anyone else having intermittent issues with @virginmedia #Peterborough
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Richard Moses (@Richardjmoses) reported from Peterborough, England
@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
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David Harman 🏴🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England
@wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.
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Simon Worsfold (@simonworsfold78) reported from Peterborough, England
@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
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scott worsfold (@scottworsfold) reported from Oundle, England
@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
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cathy (@TrueloveCathy) reported from Peterborough, England
@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
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Official Trainspotting Peterborough (TTBG_YT) (@TTBGYT) reported from Peterborough, England
@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
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Andrew palmer (@palmer606) reported from Peterborough, England
@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
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staceyflowers (@halo2222223) reported from Peterborough, England
@JasonSlavin1 @virginmedia Virgin media is rubbish they get they say you get the service done they don’t give you it so Sky will give you Wi-Fi guarantee if your Internet goes they give you money back on your bill straight away
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kevin wilson (@kevwilson58kev) reported from Peterborough, England
Hi can you please help me to cancel my sport iv filled form in three times its not working it either fails to recognise my e mail post code or something else why would I want to keep paying you when I'm not watching it I can't call you and can't fill form in please #virginmedia
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David Harman 🏴🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England
@smcculloch12 @ItsRykard @virginmedia My service has been badly affected too. Yet status page say all is is runing full speed, I'm assuming to avoid paying refunds to customers (I'm currently getting about one 5th of what I'm paying for)
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David Harman 🏴🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England
@virginmedia sneaked down my internet speed yet again!
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Simon & Lisa (@ReevesFamAdvs) reported from Bretton, England
Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Goodwin (@KenGoodwinITV) reported
@virginmedia Yes the fault is listen but there’s never a reason given.
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tasha (@myzones) reported
@virginmedia No fix time
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Debbie Travers (@DebbieDht) reported
@virgin media, it has now been almost two weeks and still broadband is not fixed in our area . . . can you advise why? very poor customer management .
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tasha (@myzones) reported
@virginmedia Tv down internet down
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Karina Chilton (@KarinaChilton) reported
@leonagraham @virginmedia Best one was last week when workmen cut through our UFO cable (not Virgin). Lady on the tech help desk still insisted she needed to check my line speed before proceeding! The cable was in two pieces, she sounded surprised when it came back as zero! 🤔🤨
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iammisswilliams (@iammisswilliams) reported
@virginmedia how many times will you **** up my wifi. I want to leave I’ve had enough.
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John Kingscott (@JohnKingscott) reported
@virginmedia Countdown to fix being pushed back to 1600hrs in 3...2.... (day 3)
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Nicola Cheeseman (@Nickynockyno) reported
@virginmedia I need to speak to a human help! Going round in circles on your website and live chat and phone …
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iammisswilliams (@iammisswilliams) reported
How are people mean to work from home without wifi @virginmedia?! This should be a part of my get out clause cause there’s no way I’m paying £240 to leave when I’m not getting the service I’m paying for.
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Subhakant (@subhie) reported
@virginmedia I just called customer support and the engineer is scheduled to come today later . It been going on for more than 1 months now. I am thinking of approaching ofcom. I am quite frustrated.