Virgin Media Outage Report in Yaxley, Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yaxley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yaxley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Yaxley, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough, Raunds and Stamford.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
Internet | |
| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yaxley, England
Latest outage, problems and issue reports in Yaxley and nearby locations:
-
Simon Worsfold
(@simonworsfold78) reported
from
Peterborough, England
@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
-
David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia sneaked down my internet speed yet again!
-
Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
-
cathy
(@TrueloveCathy) reported
from
Peterborough, England
@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
-
kevin wilson
(@kevwilson58kev) reported
from
Peterborough, England
Hi can you please help me to cancel my sport iv filled form in three times its not working it either fails to recognise my e mail post code or something else why would I want to keep paying you when I'm not watching it I can't call you and can't fill form in please #virginmedia
-
cathy
(@TrueloveCathy) reported
from
Peterborough, England
@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
-
Smeds
(@paul_smedley) reported
from
Peterborough, England
@virginmedia No reported issues now or last night, happening two or three times a day at the moment
-
David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@Sunnii7 @virginmedia It's odd how you can UPGRADE your package online but you can cancel on line, This needs to change!
-
David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
For the second time today @virginmedia sneaked down my internet speed again!
-
Rin Evans
(@rin_evans) reported
from
Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
-
Richard Moses
(@Richardjmoses) reported
from
Peterborough, England
@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
-
Andrew palmer
(@palmer606) reported
from
Peterborough, England
@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
-
Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.
-
graham palmer
(@docgpalmer) reported
from
Peterborough, England
@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
-
Martin
(@Martin4Satan) reported
from
Peterborough, England
Anyone else having intermittent issues with @virginmedia #Peterborough
-
Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
-
David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.
-
Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
-
David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@smcculloch12 @ItsRykard @virginmedia My service has been badly affected too. Yet status page say all is is runing full speed, I'm assuming to avoid paying refunds to customers (I'm currently getting about one 5th of what I'm paying for)
-
Simon & Lisa
(@ReevesFamAdvs) reported
from
Bretton, England
Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
mrscoff
(@lulyq78) reported
@virginmedia @Virgin absolutely abysmal customer service. No internet. Won’t call engineer for 24 hour then 2-3 day wait. Customer service rude and know absolutely nothing.
-
John Harrison
(@johnofkrypton) reported
@virginmedia is there a problem in MK40? My internet has been on and off for the last couple of hours. Lights blinking on and off on the hub. Nothing on the website about it but in my experience that doesn't mean anything.
-
MATTHoffin
(@HoffinMatt) reported
@virginmedia That is not good, I have missed half a day's work, when you know there's a problem it should be fixed not waiting for 24 hours
-
Lewis Gault
(@lewisgault891) reported
@virginmedia hi I have the error code cs1011 I have tried customer services nothing is working I am a new customer and nothing is working apart from broadband
-
David
(@accidentprune) reported
@virginmedia This doesn't help the fact that I'm now forced to pay through the nose for a month of broadband out of contract & arrange a new contract with another provider 🤷
-
Lyndsay
(@LyndsF23) reported
@virginmedia Yes I've signed in and when i try to see what devices are connected it says error, so i can't even see if it's actually connected to anything. I can't see on the app. But when I connected to WiFi on my phone it didn't work either and said searching for network like it wasn't on
-
MATTHoffin
(@HoffinMatt) reported
@virginmedia Yes, they said there was an issue with my router, but they have to monitor it for 24 hours.
-
Brian Donaldson
(@Don_Brian1) reported
@virginmedia They had failed to take notes on not occasions, managers reviewing calls from two days ago. No call back today, new complaint lodged today with the “promise” of a call back on another issue on Sunday.
-
John Murphy
(@JohnMurphy82) reported
@virginmedia your customer service reps are funny aren’t they.
-
silvernode
(@silvernode) reported
@popey @virginmedia I got grandfathered into a high end plan once my ISP rebranded. I had 200mbits down and 16TB of monthly bandwidth for $105. I changed plans to 300mbits for $80 but didn't realize the bandwidth went to 1.2TB. They charge $10 per 100GB if you go over. You think I made a mistake?