Virgin Media Outage Report in Yaxley, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yaxley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yaxley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Yaxley, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
TV | |
| Peterborough |
TV | |
| Peterborough |
Internet | |
| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yaxley, England
Latest outage, problems and issue reports in Yaxley and nearby locations:
-
MG | 🌸
(@maaarkle) reported
from
Peterborough, England
I just wanna introduce @virginmedia to @CrapBroadband. They give me a 24 month discount - then when I move halfway through the contract restarts but the discount does not. So I'm paying more money for the same service for the next three months for no good reason.
-
Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Rubbish customer care! Three last minute cancellations over 2 months! Still waiting for broadband installation! Far too many third party contractors who are useless 🙄🙄🙄! Everyone pls stay off Virgin
-
JB Photography
(@TTBGYT) reported
from
Peterborough, England
Never, i repeat NEVER use @virginmedia, they are the most dogshit, unreliable service ive ever had to use. They boast they are the 'fastest most reliable connection', when they are infact the slowest ive ever used, train wifi is infact faster than your shambles of a network.
-
only art.
(@hanterco1) reported
from
Peterborough, England
@virginmedia I will ask next years for phone number to contact service but that depends on Santa is he also lost contact with your customer services? Very bad to be desconct to outside world, anyone can read that ? Pleas put word or 2 make my day lost hope and interest to be answered
-
🇪🇺 David Harman 🇪🇺 No Rules 4 Me
(@david_harman_uk) reported
from
Peterborough, England
@meal_enjoyer @virginmedia And I just received my price increase too 😠 2nd time in 2 months i've lost service.
-
daza b
(@dazposhie) reported
from
Peterborough, England
@virginmedia can’t get through to anyone and tv not working after box was updating for 3 hours 😞
-
Andy - M1NER
(@andytuk) reported
from
Whittlesey, England
@virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.
-
David Harman 🇪🇺 🐸
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia "There is a problem with the signal on this channel" etc
-
georgina sheridan
(@georgiesheridan) reported
from
Yaxley, England
@virginmedia 1 month of awful WiFi and now it’s been down the last 20 minutes during the Spurs game 🤬😡 How can you put your prices up and then have worse service #sortitout
-
David Harman 🇪🇺 🐸
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia No TV or internet, I've registered my outage
-
Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Citing delay in external work by your own third party contractors! Frankly waiting over 45days next installation scheduled for the 17th October but I am confident you guys will cancel again1/2
-
David Harman 🇪🇺 🐸
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia You have an outage in area 22 (NOT showing on status checker)
-
JB Photography
(@TTBGYT) reported
from
Peterborough, England
@virginmedia any reason my wifi is going off every few hours??? Im fed up with your service constantly messing about with me. You are delivering none of your promises. DO NOT USE VIRGIN MEDIA
-
🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia That is how I did it. FYI: my "On demand" service has literally just stopped working.
-
🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@SwindyMiller @virginmedia Error code V53 = Virgin will still be charging you for no service 🙄
-
✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
-
✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔
-
🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@zI4ltY6GUpw74AE @virginmedia You have to register on their #Website, also "conveniently" not working
-
🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@Garethg1982 @virginmedia That is exactly the same problem I have with my service, I've used the the #Virgin test on their site, it tells me my "Box" ISN'T EVEN connected 😬 #Hopeless
-
Josh Hepple
(@JoshuaHepple) reported
from
Peterborough, England
@virginmedia Trying to cancel broadband and your online chat keeps timing out. I have cerebral palsy and only have limited computer access. Please be considerate I’m finding this very upsetting
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
🇬🇧Rach😎🦋🇬🇧
(@rach7303) reported
@virginmedia No. Construction booked for around 1st April and was told service would be connected soon. Received txt to reschedule til 23 April for repull. No explanation. Messaged and asked why to which they said permit is not live and would have to wait. I had to end the convo as so angry.
-
Harry Hillman
(@hillman_harry) reported
@virginmedia Can you confirm you received my complaint on your website please. Your services have been beyond poor. This twitter thread is enough evidence of that. I have my complaint copied and pasted so can submit again if needs be. Thank you.
-
Paul wilson
(@Paulwil28859800) reported
@virginmedia @VirginMediaCorp i take it it is ok for an agent just too cut you off after half an hour its a disgrace the way you treat your customers
-
Smiler
(@MissySmiler) reported
@virginmedia I understand complex issues take time but months & for resolution date to keep moving is NOT acceptable. Disgusted at service & cost that too with reduction of channels @Ofcom please investigate
-
Donna Simon
(@donnalousimon) reported
@Crazylegsuk @virginmedia Agreed absolutely appalling and incompetent service.
-
Philip Jackson
(@ffjacko) reported
@virginmedia I am shocked at just how poor your customer services is . Even when I get to speak to someone they put me on hold and never come back!!
-
Syd MC
(@63Syd) reported
@virginmedia OK, I'll see about getting that and see if it helps. Hopefully I won't have any future problems with the catch up or on demand services.
-
sainty40
(@saintyme45) reported
@virginmedia Hi. Im not being rude but the 2 engineers should have done all this.
-
rachel cox
(@CoxRachie78) reported
@virginmedia I’m getting daily problems with my wifi not connecting and telling me password is incorrect. It’s getting worse and I’m paying £40 per month for the privilege of this 😡
-
Bleranda
(@Blerand99226788) reported
I have paid my bill for two months and @virginmedia has send me a bill to pay this month again and when I called up to speak about the mistake they constantly told me to call back . This has been going on for 2 months now. I'm very unhappy with the service. @virginmedia