Virgin Media Outage Report in Yaxley, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yaxley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yaxley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Yaxley, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
||
| Peterborough |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yaxley, England
Latest outage, problems and issue reports in Yaxley and nearby locations:
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@SwindyMiller @virginmedia Error code V53 = Virgin will still be charging you for no service 🙄
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@Garethg1982 @virginmedia That is exactly the same problem I have with my service, I've used the the #Virgin test on their site, it tells me my "Box" ISN'T EVEN connected 😬 #Hopeless
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🇪🇺 David Harman 🐘 : Boris Behind Bars
(@david_harman_uk) reported
from
Peterborough, England
After 10(ish) years, is was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty, I feel liberated.
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@zI4ltY6GUpw74AE @virginmedia You have to register on their #Website, also "conveniently" not working
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only art.
(@hanterco1) reported
from
Peterborough, England
@virginmedia I will ask next years for phone number to contact service but that depends on Santa is he also lost contact with your customer services? Very bad to be desconct to outside world, anyone can read that ? Pleas put word or 2 make my day lost hope and interest to be answered
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🇪🇺 David Harman 🐘 : Boris Behind Bars
(@david_harman_uk) reported
from
Peterborough, England
After 10(ish) years, I was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty. I feel liberated.
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia 2/2 if you can’t provide service just say No don’t keep moving goal posts and do nothing till you get close to the next deadline
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Yes another complaint raised and they closed the same day saying resolved. To be frank your cheap outsourced call centres are typically fraud!
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Rubbish customer care! Three last minute cancellations over 2 months! Still waiting for broadband installation! Far too many third party contractors who are useless 🙄🙄🙄! Everyone pls stay off Virgin
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🇪🇺 David Harman 🐘 : mustn't grumble!
(@david_harman_uk) reported
from
Peterborough, England
This is a repeat of the trouble I had cancelling my services with @virginmedia, so it isn't an isolated incident. pp @Ofcom
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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daza b
(@dazposhie) reported
from
Peterborough, England
@virginmedia can’t get through to anyone and tv not working after box was updating for 3 hours 😞
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🇪🇺 David Harman 🐘 : mustn't grumble!
(@david_harman_uk) reported
from
Peterborough, England
Seems @virginmedia are putting every obstacle in the way for people wanting to cancel the service, particularly if you're a #Pensioner, I had to ask numerous times before I got through to them
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Citing delay in external work by your own third party contractors! Frankly waiting over 45days next installation scheduled for the 17th October but I am confident you guys will cancel again1/2
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Permission is not the problem it’s your third party availability as the work is scheduled for several different days and no one turned up! Frankly say “we cannot always provide as promised” advertise that statement. I don’t set dates you do and fail to act!
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia That is how I did it. FYI: my "On demand" service has literally just stopped working.
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Michael Butler
(@Michael73942063) reported
from
Glinton, England
@davidmellie1970 @bradxLUFC @virginmedia Thanks but this only works if you have a virgin media package /account … i don’t as my email address was never conditional of this when i got the email address 23 years ago
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Michael Butler
(@Michael73942063) reported
from
Glinton, England
@virginmedia That's right but I have not been a direct customer SINCE 2017 and was told as long as I use the account every 90 days I am fine. No notice is what I am disgusted by
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🇪🇺 David Harman 🇪🇺 No Rules 4 Me
(@david_harman_uk) reported
from
Peterborough, England
@meal_enjoyer @virginmedia And I just received my price increase too 😠 2nd time in 2 months i've lost service.
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🇪🇺 David Harman 🐘 : Boris Behind Bars
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia I resolves the "issue", by cancelling you services.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@1978dmc) reported
@virginmedia Verbal complaint after being on the phone for nearly 90 mins. I asked for an email reply but have heard nothing!
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Hands, Face, Space.
(@pmc21767) reported
@virginmedia I'm not stupid I've done all that and now I can't get back online for work thanks to your crap broad band
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Chris Deeley
(@christhenerd) reported
@virginmedia That gives me the same message as your online dashboard which claims no fault - but the last time I ran the troubleshooter it said there was. All I know is i have no internet and the problem doesn’t seem to be on my end !
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Soctty123
(@Soctty123) reported
@virginmedia Hub 3 I got in November has been a complete disaster. WiFi drops of constantly, every day, have contacted you numerous times - no serious attempt to help. Looks like I'll need to head elsewhere after 20 years.
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Talisha
(@Liisha11) reported
@virginmedia I have already previous done this and there has been no solution. How do I speak with a manager?
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Ashlee Mccarthy
(@ashleemcc) reported
@virginmedia Can you please DM and look into my account and complaint as too be honest I’m fed up with having to repeat myself.
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craig mcgill
(@craig_prevail) reported
@virginmedia The Internet Ibpayed for gave my a 2g signal and a 5g signal from my WiFi box ..... I but 5g doesn't work on it nor does it even show when I'm searching for wifi
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Ian Nicholls
(@barronrosendahl) reported
@virginmedia Shame not offering same deals to existing customers to keep them? Over 12 years a customer and deals only available to New Customers? Shame on Virgin 🙁
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Ed
(@OnFootJesmond) reported
@virginmedia Well, I think they transferred the mobile subscription to the Oomph sim which is part of my broadband account and closed the old, separate contract down (and refunded) - but they kept telling me not to cancel the direct debit in case of excess charges, which made no sense to me.
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James Turner
(@JamesTu33) reported
@virginmedia had a web chat before and I’m told the exact same thing as when I waste hours calling customer care line “your complaint is in the correct department and someone will contact you” I want some one who is going to be able to resolve my issue fix the multiple installation faults