Virgin Media

Virgin Media Outage Report in Yaxley, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yaxley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yaxley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yaxley, Cambridgeshire, England 09/27/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yaxley, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Raunds, Peterborough and Stamford.

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City Problem Type Report Time
United KingdomRaunds Total Blackout
United KingdomPeterborough Internet
United KingdomPeterborough Internet
United KingdomPeterborough Internet
United KingdomPeterborough Internet
United KingdomStamford Internet

Community Discussion

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Virgin Media Issues Reports Near Yaxley, England

Latest outage, problems and issue reports in Yaxley and nearby locations:

  • simonworsfold78 Simon Worsfold (@simonworsfold78) reported from Peterborough, England

    @virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !

  • david_harman_uk David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    For the second time today @virginmedia sneaked down my internet speed again!

  • scottworsfold scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont

  • david_harman_uk David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    @Sunnii7 @virginmedia It's odd how you can UPGRADE your package online but you can cancel on line, This needs to change!

  • david_harman_uk David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    @virginmedia sneaked down my internet speed yet again!

  • scottworsfold scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont

  • scottworsfold scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡

  • PaulAllen007 Paul Allen (@PaulAllen007) reported from Whittlesey, England

    @StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .

  • david_harman_uk David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    @smcculloch12 @ItsRykard @virginmedia My service has been badly affected too. Yet status page say all is is runing full speed, I'm assuming to avoid paying refunds to customers (I'm currently getting about one 5th of what I'm paying for)

  • docgpalmer graham palmer (@docgpalmer) reported from Peterborough, England

    @virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting

  • rin_evans Rin Evans (@rin_evans) reported from Peterborough, England

    @virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit

  • halo2222223 staceyflowers (@halo2222223) reported from Peterborough, England

    @JasonSlavin1 @virginmedia Virgin media is rubbish they get they say you get the service done they don’t give you it so Sky will give you Wi-Fi guarantee if your Internet goes they give you money back on your bill straight away

  • TrueloveCathy cathy (@TrueloveCathy) reported from Peterborough, England

    @simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄

  • Martin4Satan Martin (@Martin4Satan) reported from Peterborough, England

    Anyone else having intermittent issues with @virginmedia #Peterborough

  • RonSydenham Ron Sydenham (@RonSydenham) reported from Raunds, England

    @virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.

  • TTBGYT Official Trainspotting Peterborough (TTBG_YT) (@TTBGYT) reported from Peterborough, England

    @virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.

  • david_harman_uk David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    @wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.

  • ReevesFamAdvs Simon & Lisa (@ReevesFamAdvs) reported from Bretton, England

    Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!

  • TTBGYT Official Trainspotting Peterborough (TTBG_YT) (@TTBGYT) reported from Peterborough, England

    @LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.

  • kevwilson58kev kevin wilson (@kevwilson58kev) reported from Peterborough, England

    Hi can you please help me to cancel my sport iv filled form in three times its not working it either fails to recognise my e mail post code or something else why would I want to keep paying you when I'm not watching it I can't call you and can't fill form in please #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nicodsmit Nico Daniel Smit (@nicodsmit) reported

    @virginmedia @virginmedia terrible customer service! Stay away. @virginmedia is good #takingyourmoney or #upselling your contract and then 4get about you. I have been without service since 9 DEC 2021. One lie after the next. Keep billing me. NO HELP!!!!!

  • Sau59g79 heart of the matter (@Sau59g79) reported

    @virginmedia The only option that offered was for me to setup another contract with Virgin that would allow them to issue a PAC number for my original mobile number. I have to wait for the SIM to arrive before this can be done, so God only knows when I will have my number working again

  • AshRobinson Ash Robinson (@AshRobinson) reported

    @virginmedia Think writing will be quicker. Now on my 5th call and text/WhatsApp have stopped responding since yesterday. Awful. @richardbranson needs to invest a bit more into customer services and decent phone systems

  • DaveOfMan Dave (@DaveOfMan) reported

    @OffMyNoodles @virginmedia Cancel your direct debit, they'll call you back before you get through to them.

  • Jessica12351588 Jessica McRae (@Jessica12351588) reported

    @virginmedia I can connect to my Wi-Fi but it says no Internet connection? I don’t own the Wi-Fi my relative does I’ve unplugged and plugged it back in nothing is working? Is there an issue on your side at all? Many thanks

  • LornaCWells Lorna Wells (@LornaCWells) reported

    @virginmedia trying to cancel our account and port our landline number, what a surprise, no staff to help. Guess I'll just cancel the direct debit now then!

  • the_millinery TheMarvellousMrsDMillinery (@the_millinery) reported

    @virginmedia terrible service. Wait half an hour to get through, half way through conversation your operator cut me off and didn’t bother to phone back. Try to get through on phone another 20 mins, no answer. Go to website , no one available to chat on line. Unreliable broadband

  • philbeck1970 Phil Beckett (@philbeck1970) reported

    @virginmedia Complaint initiated on 22nd December 2021, you’ve admitted verbally, email and web chat of your error, but still failing to apply the credit and compensation promised!

  • HardmanHill Hardman and Hill (@HardmanHill) reported

    @virginmedia What a pathetic non existent customer service. These are the worst idiots I’ve ever had the misfortune to have had to use. Problem solved no. **** **** ****

  • PollockMarrazzo Clive (@PollockMarrazzo) reported

    @VAS6323 Heard this said so many times. Theres obviously a real problem. @virginmedia