Virgin Media

Virgin Media Outage Report in Yaxley, Cambridgeshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yaxley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yaxley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yaxley, Cambridgeshire, England 09/07/2025 01:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yaxley, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Peterborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterborough Internet
United KingdomPeterborough Internet
United KingdomPeterborough Internet
United KingdomPeterborough TV
United KingdomPeterborough E-mail
United KingdomPeterborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yaxley, England

Latest outage, problems and issue reports in Yaxley and nearby locations:

  • david_harman_uk 🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, England

    @virginmedia I resolves the "issue", by cancelling you services.

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Yes another complaint raised and they closed the same day saying resolved. To be frank your cheap outsourced call centres are typically fraud!

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @SwindyMiller @virginmedia Error code V53 = Virgin will still be charging you for no service 🙄

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Peterborough, England

    @virginmedia Trying to cancel broadband and your online chat keeps timing out. I have cerebral palsy and only have limited computer access. Please be considerate I’m finding this very upsetting

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @Garethg1982 @virginmedia That is exactly the same problem I have with my service, I've used the the #Virgin test on their site, it tells me my "Box" ISN'T EVEN connected 😬 #Hopeless

  • hanterco1 only art. (@hanterco1) reported from Peterborough, England

    @virginmedia I will ask next years for phone number to contact service but that depends on Santa is he also lost contact with your customer services? Very bad to be desconct to outside world, anyone can read that ? Pleas put word or 2 make my day lost hope and interest to be answered

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia 2/2 if you can’t provide service just say No don’t keep moving goal posts and do nothing till you get close to the next deadline

  • david_harman_uk 🇪🇺 David Harman 🐘 : mustn't grumble! (@david_harman_uk) reported from Peterborough, England

    Seems @virginmedia are putting every obstacle in the way for people wanting to cancel the service, particularly if you're a #Pensioner, I had to ask numerous times before I got through to them

  • david_harman_uk 🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, England

    After 10(ish) years, I was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty. I feel liberated.

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 No Rules 4 Me (@david_harman_uk) reported from Peterborough, England

    @meal_enjoyer @virginmedia And I just received my price increase too 😠 2nd time in 2 months i've lost service.

  • Michael73942063 Michael Butler (@Michael73942063) reported from Glinton, England

    @virginmedia That's right but I have not been a direct customer SINCE 2017 and was told as long as I use the account every 90 days I am fine. No notice is what I am disgusted by

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Permission is not the problem it’s your third party availability as the work is scheduled for several different days and no one turned up! Frankly say “we cannot always provide as promised” advertise that statement. I don’t set dates you do and fail to act!

  • dazposhie daza b (@dazposhie) reported from Peterborough, England

    @virginmedia can’t get through to anyone and tv not working after box was updating for 3 hours 😞

  • Michael73942063 Michael Butler (@Michael73942063) reported from Glinton, England

    @davidmellie1970 @bradxLUFC @virginmedia Thanks but this only works if you have a virgin media package /account … i don’t as my email address was never conditional of this when i got the email address 23 years ago

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @zI4ltY6GUpw74AE @virginmedia You have to register on their #Website, also "conveniently" not working

  • amyhughesphoto amy hughes 📸 (@amyhughesphoto) reported from Raunds, England

    @virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Rubbish customer care! Three last minute cancellations over 2 months! Still waiting for broadband installation! Far too many third party contractors who are useless 🙄🙄🙄! Everyone pls stay off Virgin

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @virginmedia That is how I did it. FYI: my "On demand" service has literally just stopped working.

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Citing delay in external work by your own third party contractors! Frankly waiting over 45days next installation scheduled for the 17th October but I am confident you guys will cancel again1/2

  • david_harman_uk 🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, England

    After 10(ish) years, is was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty, I feel liberated.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sharpy_G Sharpy (@Sharpy_G) reported

    @virginmedia I’ve been waiting days for any level of customer service, I can get through on ‘new customer’ line almost instantly but they can’t help. Honestly you think this is ok ? #virginmedia #poorcustomerservice

  • Sharpy_G Sharpy (@Sharpy_G) reported

    @virginmedia I would like to lodge an official complaint about the extreme lack of customer service for existing customers please. #virginmedia #poorcustomerservice

  • vaggelis_makris Vaggelis Makris (@vaggelis_makris) reported

    @virginmedia I don’t use wired, only wifi. Please ask your team to check my complaint C-0601212461, sent 6 Jan 17:04uk to retrieve my account and contact details - thank you

  • donnatapp69 Donna Tapp (@donnatapp69) reported

    @virginmedia Our internet is rubbish but can never get hold of anyone.

  • MDisraeli Michelle D'israeli (@MDisraeli) reported

    @virginmedia Please can you specify the lawful basis for the data processing being carried out by the Advanced Network Error Search 'service', given that your own system believes it is turned off and that I do not consent?

  • JayLinAntiques Justin Fryer (@JayLinAntiques) reported

    So 18 month contract with #virginmedia on oomph £79.00 and a free 43" TV, existing customer renewing their contact £139.00. Surely cheaper to keep an existing customer than to find a new one, why treat your loyal customers this way? £980 extra for the same service over 18 months!

  • pauldevine1986 Football hevean (@pauldevine1986) reported

    @virginmedia I've been trying to get through for last 5 hours over phone keep getting cut off when it goes to 59.99 mins on hold I'm trying to sort my elderly father's account out 74 years of age a total disgrace this is shocking customer off 16 years and can't get through awful

  • amitrnout Amit Doshi (@amitrnout) reported

    @virginmedia I've also got multiple texts saying the outage is resolved but apparently not. On the call I'm being told it is still active.

  • mark_xc Mark Baldwin (@mark_xc) reported

    @virginmedia Same issue again today, got to 12:30 and no Virgin internet. For getting on for 2 weeks now all I get told is it is complicated. Should I move to another provider?

  • Sharpy_G Sharpy (@Sharpy_G) reported

    @virginmedia As I’ve already stated. The phone, and text options are always ‘too busy’ and not available. Which leaves me with the ‘could take up to 28 days’ web form option. Not good enough I’m afraid, really you are seriously letting your existing customers down right now #virginmedia