Virgin Media Outage Report in Yaxley, Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yaxley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yaxley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
E-mail (7%)
-
TV (6%)
-
Phone (2%)
Live Outage Map Near Yaxley, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Phone | |
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
||
| Peterborough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yaxley, England
Latest outage, problems and issue reports in Yaxley and nearby locations:
-
Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.
-
Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Yaxley, England
Nearly just got scammed by a fake @virginmedia account. Silly me for thinking they actually wanted to contact me about my issue.
-
David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@Sunnii7 @virginmedia It's odd how you can UPGRADE your package online but you can cancel on line, This needs to change!
-
scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont
-
Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
-
scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡
-
kevin wilson
(@kevwilson58kev) reported
from
Peterborough, England
Hi can you please help me to cancel my sport iv filled form in three times its not working it either fails to recognise my e mail post code or something else why would I want to keep paying you when I'm not watching it I can't call you and can't fill form in please #virginmedia
-
David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.
-
Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
-
staceyflowers
(@halo2222223) reported
from
Peterborough, England
@JasonSlavin1 @virginmedia Virgin media is rubbish they get they say you get the service done they don’t give you it so Sky will give you Wi-Fi guarantee if your Internet goes they give you money back on your bill straight away
-
scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
-
Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
-
graham palmer
(@docgpalmer) reported
from
Peterborough, England
@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
-
David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
For the second time today @virginmedia sneaked down my internet speed again!
-
Martin
(@Martin4Satan) reported
from
Peterborough, England
Anyone else having intermittent issues with @virginmedia #Peterborough
-
Donna Ireland
(@Mum2fifteen) reported
from
Stamford, England
@virginmedia any known issues with broadband in SK postcodes? My internet isn’t working
-
Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Peterborough, England
@virginmedia Turning it off and turning it back on will not fix this issue. I refuse to pay for a booster too, i pay enough each month for a sub-par service.
-
David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia sneaked down my internet speed yet again!
-
David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@smcculloch12 @ItsRykard @virginmedia My service has been badly affected too. Yet status page say all is is runing full speed, I'm assuming to avoid paying refunds to customers (I'm currently getting about one 5th of what I'm paying for)
-
Rin Evans
(@rin_evans) reported
from
Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
evannakappos
(@evannakappos) reported
@virginmedia The initial complaint was submitted on the 20th of February and the response which came through on the 22nd of feb was not only incorrect but didn’t respond to all my issues. I both called and emailed to response. I then emailed again on the 1st.
-
Daz
(@CockneyDazza) reported
@virginmedia why do you offer the worst levels of customer service? Do you not value your customers? You have enough staff to chase payments but not enough staff to answer customer queries. Even when it's about new business? #ofcom
-
SEBASTIAAN
(@sebastiaanevans) reported
@virginmedia after a fun game of transfer tennis of over an hour, it was kind to have the call dropped upon it answered. You make it so impossible to cancel an account. Total shambles. Will never use again.
-
Nigel
(@inharrow) reported
@virginmedia Just tells me I have a technician booked… usually it says systems working nothing in our area. Don’t see the point of a technician visiting as problem is outside… why couldn’t the resolution team provide accurate information and be helpful…
-
Gary
(@Gary_Heyes) reported
@virginmedia do you think it’s acceptable to be on hold for 45 mins and then when dealing with the retention team I get told £3 off is the best deal. I have been a customer for 10 years I think it’s beyond a joke.
-
Tracey Blunden
(@goofeyshouse) reported
@virginmedia I have - we had a power cut at 10.30. Power is back but no broadband. However I explained that until the internet is working, my mums call button will not work. Therefore I have to stay here with her until you fix it. An engineer is booked for Tuesday!
-
evannakappos
(@evannakappos) reported
@virginmedia just replied to my tweet and told me to call their mainline number again. After I said I’ve called a total of 16 times and needed help. I AM SO TIRED OF THIS
-
Gideon Lord Games
(@GideonLordGames) reported
@virginmedia @parallels08 the issue has finally been sorted and the upcoming bill will be refunded to me within 40 days and contract cancelled by end of this month. I am very happy with this outcome. I do think however that the customer service on the phone could be a lot better than it is currently.
-
Fleur-K
(@Fleur_K6) reported
@virginmedia need to report a landline down but going around in circles. Very stressful as father just died and need it sorted for my mother. Can a human make contact?
-
evannakappos
(@evannakappos) reported
@virginmedia not acceptable - I have been very clear that I’ve not made any progress with your agents on the phone - 16 calls - I would like you to refer to my complaint number and escalate and have someone properly reply or call me