Virgin Media Outage Report in Yaxley, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yaxley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yaxley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Yaxley, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Wi-fi | |
| Peterborough |
||
| Peterborough |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
Internet | |
| Peterborough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yaxley, England
Latest outage, problems and issue reports in Yaxley and nearby locations:
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Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
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Bernard Randall
(@bfrposh) reported
from
Whittlesey, England
@virginmedia I'll be invoicing you for the data I'm having to use while my connection is lost. My router (Hub 3) just cut out at 12:50 for no apparent reason and resetting hasn't worked at all. I need this to work.
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
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Rin Evans
(@rin_evans) reported
from
Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
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Captain Suleiman
(@Sulcalibur) reported
from
Peterborough, England
@Armadilo69 @SkySports @virginmedia @SkyUK Mine is down too mate. Walking down the road yesterday looks like some clever chap has ploughed straight into the connection box down my street. 😩
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Adrian Caswell
(@CaswellAdrian) reported
from
Peterborough, England
@virginmedia have hit another low after the last price hike. No internet, TV or phone since at least 3pm and poor help over the phone. Repair deadline has passed. Time for a change.
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Nathan Pinnock
(@NathanPinnock) reported
from
Peterborough, England
@virginmedia I’ve just spent an hour on the phone for someone to tell me they can respond to a formal complaint in 5-7 working days. Customer service
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Jaleixo
(@JoelJAleixo) reported
from
Peterborough, England
@Roboteernat @virginmedia @ITV @BGT They will never assume they F@&£&@ up tonight ... I bet @SimonCowell is now screaming at someone ...
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Martin
(@Martin4Satan) reported
from
Peterborough, England
Anyone else having intermittent issues with @virginmedia #Peterborough
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Kirsty Wright
(@LOLRoadhouse) reported
from
Peterborough, England
@virginmedia Thanks guys. The complaint relates to my broadband. But it’s mostly about the service we’ve received from both the customer service team and the complaints team.
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Smeds
(@paul_smedley) reported
from
Peterborough, England
@virginmedia No reported issues now or last night, happening two or three times a day at the moment
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Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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Simon & Lisa
(@ReevesFamAdvs) reported
from
Bretton, England
Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
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Andrew palmer
(@palmer606) reported
from
Peterborough, England
@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
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Sam Pell
(@PellSam) reported
from
Peterborough, England
Thanks @virginmedia just spent my lunch break on hold and did not get through. A whole 44 minutes. This is the second time I’ve tried. I understand you don’t want customers to leave but how can I cancel if you don’t answer the call.
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graham palmer
(@docgpalmer) reported
from
Peterborough, England
@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
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Simon Worsfold
(@simonworsfold78) reported
from
Peterborough, England
@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
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katie lou
(@katiema47326537) reported
from
Whittlesey, England
No WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !
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Richard Moses
(@Richardjmoses) reported
from
Peterborough, England
@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Whitwell
(@Jordanwhitwell) reported
@virginmedia I already have and they have told me that it is being dealt with, but thats what I have already been told so I know it won't get resolved. All I need is a manager to talk to me. cant even go in store to get assistance because they are never helpful. will be canceling everything
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Sam
(@samburdockk) reported
Why is the wifi in my room so bad yet I’m right above the router @virginmedia
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Erin Mckenzie
(@Jedi_Magpie_11) reported
@virginmedia It’s no problem at all. Have a good weekend 👍🏻
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B3NBADG3R
(@nbadg3) reported
@virginmedia it won't be working very soon when I cancel my oomph package and go to sky, its not acceptable and I have had the phone put down on me twice, I am now waiting for a manger to ring me to ask me why I am refusing to pay virgin. its simple I am the customer an the service is ****
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Chris C
(@a3racer) reported
from
Wokingham, England
@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
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Nitin Patel
(@nitinp2601) reported
@virginmedia No I haven’t. Nor have I been compensated for the loss of service, rude staff and inconvenience caused. Who can I urgently speak to?
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jo
(@jojomcrob) reported
from
Milngavie, Scotland
@virginmedia is there an issue in G62 area. No tv or phone
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Chris Jackson
(@ChunkyTheGooner) reported
@virginmedia What is wrong with your internet in N16 ? Awful service
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mike
(@interdico30) reported
@virginmedia your virgintogo is absolutely broken, every channel is unavailable, can't believe I'm paying over £100 a month for this ****
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Darren Daltry
(@ddaltry29) reported
@virginmedia just to note I am not happy for my complaint to be closed. I have tried to contact you and still nothing. Raised my complaint about 4 weeks ago now.