Virgin Media

Virgin Media Outage Report in Yaxley, Cambridgeshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yaxley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yaxley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yaxley, Cambridgeshire, England 04/28/2025 17:50

April 28: Problems at Virgin Media

Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yaxley, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Peterborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterborough Internet
United KingdomPeterborough E-mail
United KingdomPeterborough Internet
United KingdomPeterborough E-mail
United KingdomPeterborough TV
United KingdomPeterborough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yaxley, England

Latest outage, problems and issue reports in Yaxley and nearby locations:

  • david_harman_uk David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    @wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.

  • rin_evans Rin Evans (@rin_evans) reported from Peterborough, England

    @virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit

  • ReevesFamAdvs Simon & Lisa (@ReevesFamAdvs) reported from Bretton, England

    Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!

  • TrueloveCathy cathy (@TrueloveCathy) reported from Peterborough, England

    @simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄

  • paul_smedley Smeds (@paul_smedley) reported from Peterborough, England

    @virginmedia No reported issues now or last night, happening two or three times a day at the moment

  • david_harman_uk David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    For the second time today @virginmedia sneaked down my internet speed again!

  • docgpalmer graham palmer (@docgpalmer) reported from Peterborough, England

    @virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting

  • RonSydenham Ron Sydenham (@RonSydenham) reported from Raunds, England

    @virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.

  • david_harman_uk David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    @virginmedia sneaked down my internet speed yet again!

  • TTBGYT Official Trainspotting Peterborough (TTBG_YT) (@TTBGYT) reported from Peterborough, England

    @virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.

  • david_harman_uk David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    @smcculloch12 @ItsRykard @virginmedia My service has been badly affected too. Yet status page say all is is runing full speed, I'm assuming to avoid paying refunds to customers (I'm currently getting about one 5th of what I'm paying for)

  • TrueloveCathy cathy (@TrueloveCathy) reported from Peterborough, England

    @virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly

  • palmer606 Andrew palmer (@palmer606) reported from Peterborough, England

    @virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky

  • kevwilson58kev kevin wilson (@kevwilson58kev) reported from Peterborough, England

    Hi can you please help me to cancel my sport iv filled form in three times its not working it either fails to recognise my e mail post code or something else why would I want to keep paying you when I'm not watching it I can't call you and can't fill form in please #virginmedia

  • david_harman_uk David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    @Sunnii7 @virginmedia It's odd how you can UPGRADE your package online but you can cancel on line, This needs to change!

  • Richardjmoses Richard Moses (@Richardjmoses) reported from Peterborough, England

    @virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous

  • PaulAllen007 Paul Allen (@PaulAllen007) reported from Whittlesey, England

    @StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .

  • Martin4Satan Martin (@Martin4Satan) reported from Peterborough, England

    Anyone else having intermittent issues with @virginmedia #Peterborough

  • TTBGYT Official Trainspotting Peterborough (TTBG_YT) (@TTBGYT) reported from Peterborough, England

    @LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.

  • simonworsfold78 Simon Worsfold (@simonworsfold78) reported from Peterborough, England

    @virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hurleyb0b Rob Hurley ✈️ (@hurleyb0b) reported

    @virginmedia I was a customer of yours for 12 years. I had the largest package you provide. I called to cancel as I needed to save money for a while. It took me three hours and you cut me off three times. I will need a provider again in a few months. I’ll let you decide what you want to do.

  • Barreesta Karen Hummm (@Barreesta) reported

    @LozzaFox @virginmedia Drop them as soon as you can. 3 hours is totally unacceptable. I got a brillaint Vodafone deal (router, etc)as we have their mobile contracts, after years of agony on (no)Talk(no)Talk. Vodafone customer loyalty recognised and Wifi speed perfect; no blips. One problem see Part 2

  • dailynail3 dailynail (@dailynail3) reported

    Recently was sent a bill as I’d not returned my router.despite never receiving my return package.filed a complaint but not heard back. Sort it out @virginmedia

  • CapRoscoe Ross (@CapRoscoe) reported

    @virginmedia Yes, I live in a house with all bricked walls. No issues since install in November. But had issues teaching online today.

  • SteChappell82 Ste Chappell (@SteChappell82) reported

    @virginmedia what's the cost of high speed Internet.... 8 hours on the phone, 3 failed installs and endless dept transfers. Worst service I've ever had. My daughter must now go into school!!!

  • FoggyStart . (@FoggyStart) reported

    @virginmedia hey! I booked an engineer visit earlier today, but I no longer need it. I’ve tried to cancel it on the website and by phone to no avail!

  • Daniella_doye Funmi (@Daniella_doye) reported

    @virginmedia Your WiFi is shocking, Am I expected to pay for this service? I can’t work from home

  • RJM_1986 RJM (@RJM_1986) reported

    @virginmedia why is there going to be a price increase on my package in march? My service hasn’t been upgraded or improved.

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia Nothing reported. I have a hub 4 your msg says can’t run test on this hub. My service goes down EVERY DAY. I’m fed up with Virgin. Take my money and offer rubbish device.

  • mark_xc Mark Baldwin (@mark_xc) reported from Solihull, England

    @virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today