Virgin Media

Virgin Media Outage Report in Yaxley, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yaxley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yaxley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yaxley, Cambridgeshire, England 12/15/2024 06:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yaxley, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Peterborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterborough TV
United KingdomPeterborough Internet
United KingdomPeterborough Wi-fi
United KingdomPeterborough Internet
United KingdomPeterborough TV
United KingdomPeterborough Internet

Community Discussion

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Virgin Media Issues Reports Near Yaxley, England

Latest outage, problems and issue reports in Yaxley and nearby locations:

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @SwindyMiller @virginmedia Error code V53 = Virgin will still be charging you for no service 🙄

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @virginmedia That is how I did it. FYI: my "On demand" service has literally just stopped working.

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Rubbish customer care! Three last minute cancellations over 2 months! Still waiting for broadband installation! Far too many third party contractors who are useless 🙄🙄🙄! Everyone pls stay off Virgin

  • Michael73942063 Michael Butler (@Michael73942063) reported from Glinton, England

    @davidmellie1970 @bradxLUFC @virginmedia Thanks but this only works if you have a virgin media package /account … i don’t as my email address was never conditional of this when i got the email address 23 years ago

  • hanterco1 only art. (@hanterco1) reported from Peterborough, England

    @virginmedia I will ask next years for phone number to contact service but that depends on Santa is he also lost contact with your customer services? Very bad to be desconct to outside world, anyone can read that ? Pleas put word or 2 make my day lost hope and interest to be answered

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 No Rules 4 Me (@david_harman_uk) reported from Peterborough, England

    @meal_enjoyer @virginmedia And I just received my price increase too 😠 2nd time in 2 months i've lost service.

  • Michael73942063 Michael Butler (@Michael73942063) reported from Glinton, England

    @virginmedia That's right but I have not been a direct customer SINCE 2017 and was told as long as I use the account every 90 days I am fine. No notice is what I am disgusted by

  • david_harman_uk 🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, England

    After 10(ish) years, is was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty, I feel liberated.

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @zI4ltY6GUpw74AE @virginmedia You have to register on their #Website, also "conveniently" not working

  • david_harman_uk 🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, England

    After 10(ish) years, I was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty. I feel liberated.

  • david_harman_uk 🇪🇺 David Harman 🐘 : mustn't grumble! (@david_harman_uk) reported from Peterborough, England

    Seems @virginmedia are putting every obstacle in the way for people wanting to cancel the service, particularly if you're a #Pensioner, I had to ask numerous times before I got through to them

  • david_harman_uk 🇪🇺 David Harman 🐘 : mustn't grumble! (@david_harman_uk) reported from Peterborough, England

    This is a repeat of the trouble I had cancelling my services with @virginmedia, so it isn't an isolated incident. pp @Ofcom

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @Garethg1982 @virginmedia That is exactly the same problem I have with my service, I've used the the #Virgin test on their site, it tells me my "Box" ISN'T EVEN connected 😬 #Hopeless

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia 2/2 if you can’t provide service just say No don’t keep moving goal posts and do nothing till you get close to the next deadline

  • david_harman_uk 🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, England

    @virginmedia I resolves the "issue", by cancelling you services.

  • amyhughesphoto amy hughes 📸 (@amyhughesphoto) reported from Raunds, England

    @virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Citing delay in external work by your own third party contractors! Frankly waiting over 45days next installation scheduled for the 17th October but I am confident you guys will cancel again1/2

  • dazposhie daza b (@dazposhie) reported from Peterborough, England

    @virginmedia can’t get through to anyone and tv not working after box was updating for 3 hours 😞

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Permission is not the problem it’s your third party availability as the work is scheduled for several different days and no one turned up! Frankly say “we cannot always provide as promised” advertise that statement. I don’t set dates you do and fail to act!

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Yes another complaint raised and they closed the same day saying resolved. To be frank your cheap outsourced call centres are typically fraud!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HutchTheClutch Honoris Hutch (@HutchTheClutch) reported

    @virginmedia So what you're saying is your social media team have 0 power to actually help, defeating the purpose entirely, and your phone system is designed to stop people getting through to a human. Is that right?

  • babydollirish2 I💚Dublin (@babydollirish2) reported

    Is there a virgin media tv outage in Dublin 15 @VirginMedia_TV

  • KimMCutter Kim Mount (@KimMCutter) reported

    27 minutes on the phone to @virginmedia for a simple hub replacement due to widely known dhcp issue on residential package (family member) and still no further. Waiting for a call back as it seems nobody can approve a hub swap despite free upgrades to v3 hub being available too..

  • drew_cooper98 Druuuu (@drew_cooper98) reported

    @virginmedia Please adjust your telephone handlers. I’ve just signed an absolutely pointless contract because only the handheld device agreement came through without a sim agreement. Worst thing is the second agent couldn’t find any information. Would appreciate a cancellation.

  • Valerie_O_B Valerie O'Brien (@Valerie_O_B) reported

    @virginmedia @CoachCaulfield Hi @virginmedia , I have an identical issue to the above with two TVs. All wires are connected properly. Your customer care line appears to be closed. Please advise?

  • TheBluesTalk1 The Blues Talk (@TheBluesTalk1) reported

    @virginmedia fix your wifi

  • aonxxx4 aonxxx (@aonxxx4) reported

    @virginmedia I’ve had a fault in my area for ONE MONTH. Your customer service rep told me it’s because you’re improving your service but how can that lead to me having no service.

  • Richard121 Richard Evans (@Richard121) reported

    @virginmedia This is not how works, if you can’t help me out pass me onto somebody who can, don’t leave me out to hang. Why ask me for all this information and then not help?? So, now I’m back to square one. Poor service. Help me out here, pass my details on and give me a name at Virgin.

  • aonxxx4 aonxxx (@aonxxx4) reported

    @virginmedia I’m on the phone right now to your customer service and they’re not helping me so why should I bother with a web chat

  • aonxxx4 aonxxx (@aonxxx4) reported

    @virginmedia Honestly at my wits end with you. If this issue isn’t settled I’m going to look into small claims court at this point cos this is unacceptable