Virgin Media Outage Report in Raunds, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Raunds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Raunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Raunds, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Saint Neots and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Wi-fi | |
| Kettering |
||
| Kettering |
Internet | |
| Kettering |
Wi-fi | |
| Kettering |
Phone | |
| Kettering |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Raunds, England
Latest outage, problems and issue reports in Raunds and nearby locations:
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Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.
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Chris Davis
(@spurs6720) reported
from
Wellingborough, England
@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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james nightingale
(@nightingalerb) reported
from
Irchester, England
@virginmedia Can’t even open the outages page... (using mobile network)
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steve chester
(@stedge27) reported
from
Broughton, England
@scalvini07 @SkyUK No never #virginmedia is shit and we can't get it here. Have been constantly updated with the progress from @SkyUK and are now back online
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Simone Perrin
(@simoneperrin123) reported
from
Wellingborough, England
@VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
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Nick Goodjohn
(@nickgoodjohn) reported
from
Corby, England
@papajdog_ @bt_uk @virginmedia BT were the worst when we were with them, haven’t had an issue with Virgin so far though
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
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Petethepert.
(@petethepert43) reported
from
Rushden, England
@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
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Garry Solomon
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Wellingborough, England
@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
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Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont
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james
(@savagej84) reported
from
Rushden, England
Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
.@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mike banahan
(@MichaelFBanahan) reported
@virginmedia Three weeks now without dialtone on my VirginMedia phone. Daily I reply to the bot from customer complaints who keep telling me to ring a number that is never answered. And how do you ring a helpline when your blasted phone doesn't work?
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Jed i Knight
(@rajgillwho) reported
@virginmedia They are, usually lasting no more than a min or so! I’ve had an engineer and a hub 3. I’ve upgraded to 500mb last week. Unfortunately, they weren’t able to change it to a more reliable hub4. It’s only an issues during a Teams call
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Vyygir
(@Vyygir) reported
@virginmedia I’ll put £500 on this being a VM infrastructure issue. Not a *me* issue, as you all so like to pivot to.
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Daniel. #MoshiriOut
(@TheDanMox) reported
@virginmedia Last night, it picked up for a short time but dropped back down.
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Jim Dixon
(@Jimdixon101) reported
@virginmedia The WiFi continually falls over this morning, doesn't stand up for more than 2 minutes at a time, yet the status page is down. Where is the update on what is happening to fix this?
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Chris Painter
(@Retrocanary) reported
The Virgin Media “Check My Service Status” is down. So I guess that’s my answer 🙃
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Jed i Knight
(@rajgillwho) reported
@virginmedia I don’t as the connection drop only happens for a minute. The only time it’s an issue is if I have to reset the router. This can take 10 mins. When I have checked it is okay.
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Rachel
(@R4che1_P) reported
Would be nice if @virginmedia could let people know what's going on with the broadband issues and if they're going to be fixed anytime soon..
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Vyygir
(@Vyygir) reported
@virginmedia I checked the status and had no faults reported. It was just a consistent issue that only occurred whilst trying to route on VM. Using a VPN completely resolved any connectivity issues. And this is a regular occurrence that’s becoming seriously problematic.
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John Ball
(@BallJohnball96) reported
@virginmedia Hi. Service checker site doesn't work I'm afriad. Broadband is better however now just very slow. At least consistent though. Any idea when we can expect the issue to be resolved?