Virgin Media

Virgin Media Outage Report in Raunds, Northamptonshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Raunds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Raunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Raunds, Northamptonshire, England 01/25/2025 06:30

January 25: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Raunds, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Kettering, Rushden, Wellingborough, Saint Neots and Corby.

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City Problem Type Report Time
United KingdomKettering Internet
United KingdomKettering Internet
United KingdomKettering Internet
United KingdomKettering Internet
United KingdomKettering Internet
United KingdomKettering Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Raunds, England

Latest outage, problems and issue reports in Raunds and nearby locations:

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Hi, had issues with v low WiFi speeds for 8 weeks also effecting t.v. services. Have reported constantly, awaiting WiFi pod and call from tech team, neither of which have happened, formal complaint submitted

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia hi, please can you advise your complaint procedure

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

  • georgiesheridan georgina sheridan (@georgiesheridan) reported from Yaxley, England

    @virginmedia 1 month of awful WiFi and now it’s been down the last 20 minutes during the Spurs game 🤬😡 How can you put your prices up and then have worse service #sortitout

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia I've been trying to resolve a BB speed, patchy t.v. services issue for several weeks and am getting passed from dept to dept, unfortunately customer service isn't great tbh

  • erikalesleyneal erika lesley neale (@erikalesleyneal) reported from Rothwell, England

    @virginmedia Hi I was wanting to cancel my order because I have changed my mind

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia I understand that takes 28 days which will be 3 months with sub standard service, not exactly a quick resolution

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @virginmedia Thanks for the response but can't see any reference to subtitles not working.?

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Basically on 500mb package but getting below half of that speed. Tv service poor as on demand constantly drops out, ave twice during a film.

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia No, basically I upgraded my BB a few months ago and the service actually has got worse. I now struggle to maintain a signal in upstairs rooms and Netflix etc constant drop outs

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Hi, have done that, found a blackspot but won't let me order, refers to online bot chat that cannot help either. Can't get through via phone

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Hi, done all that, effects wifi, have ordered wifi pods but out of stock. Not sure why speed so slow, I'm supposed to be getting a boost according to your helpline colleague last week

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia I understand that but in the meantime I'm paying top whack for a sub standard service effecting BB and t.v. with no resolution date, not really good service

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia So would this solve the t.v. issues?

  • Super_Sonic2010 Sonia Mathieson (@Super_Sonic2010) reported from Corby, England

    @virginmedia can you help? Can't log onto my mobile account using the details set in my email bill, no one available to answer my call and help section on website showing error 404. Looking to upgrade or cancel. Are you having difficulties

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Yes, need a pod, also have t.v and home phone, TV service has lots of you tube, Netflix, sky movie drop outs

  • Wee_Linz_ 👸🏻 Queen Wee Linz 👸🏻 (@Wee_Linz_) reported from Corby, England

    @virginmedia As you know we are having horrendous problems with our Virgin services and I believe that @Bobby_Dazzler68 is still awaiting a call from your tech team. 1/2

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Speed tests etc, BB effecting t.v. services, am doing a ethernet test but not sure how that will help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeahGoodair Leah (@LeahGoodair) reported

    @virginmedia It still isn’t on and the fix time has now moved to 4pm!

  • childhearthos jeremy reynolds (@childhearthos) reported

    @virginmedia Yet again Virgin media at their best. One week no Internet. One week not being able to link to websites. Phone Virgin all automated no person to speak to. I have to pay for this crap. Just renewed and no idea why should have just signed with sky.

  • BenjaminHendy Benjamin Hendy #BlackLivesMatter (@BenjaminHendy) reported

    @virginmedia @EE Postcode for work is SO16 6YD. Should I be getting 5G with you there? Because I don’t think I ever have. I work in a small office on the edge of the site, not in the middle of the hospital, where I would expect signal to be poor.

  • inflamedintent lydia| ミ☆ (@inflamedintent) reported

    @virginmedia Are you able to escalate this issue to ensure it doesn’t happen again?

  • ShirleyAFMT Shirley (@ShirleyAFMT) reported

    @virginmedia we have a package which includes Talk Anytime. We use a phonecard to call family in Ireland and have issue where after about 7 or 8 minutes the call cuts out and I wanted to ask if this is some sort of restriction Virgin put in place when using a phonecard?

  • Moose_Bumps Moose (@Moose_Bumps) reported

    @virginmedia To turn off router, check wires and try again. I have the tall square one, Hub4 I think. The band of light regularly starts flashing and then we cannot get on the internet. I’ve been with Virgin for years - I never had an issue until I was given that hub.

  • CraigWoodroffe Craig Woodroffe (@CraigWoodroffe) reported

    @virginmedia Once again getting the customer to do the work but the service doesn't work!

  • CraigWoodroffe Craig Woodroffe (@CraigWoodroffe) reported

    @virginmedia Message is 'cant run a test on your service now'

  • LJGallagher89 Laura Gallagher (@LJGallagher89) reported

    @virginmedia Hi Team, I'm an existing customer and would like a longer splitter cable because wifi isn't reaching my study. How can I book an engineer? Can't find an option to do so via the website...

  • _aaroncater_ Aaron Cater (@_aaroncater_) reported

    @virginmedia No never! I have a handset contract with you!