Virgin Media Outage Report in Raunds, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Raunds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Raunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Raunds, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Wellingborough, Kettering, Corby and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Wellingborough |
Phone | |
| Wellingborough |
Internet | |
| Kettering |
Wi-fi | |
| Kettering |
Internet | |
| Corby |
Wi-fi | |
| Kettering |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Raunds, England
Latest outage, problems and issue reports in Raunds and nearby locations:
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georgina sheridan
(@georgiesheridan) reported
from
Yaxley, England
@virginmedia 1 month of awful WiFi and now it’s been down the last 20 minutes during the Spurs game 🤬😡 How can you put your prices up and then have worse service #sortitout
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia hi, do you have online chat available for problem solving?
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I've been trying to resolve a BB speed, patchy t.v. services issue for several weeks and am getting passed from dept to dept, unfortunately customer service isn't great tbh
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Yes, need a pod, also have t.v and home phone, TV service has lots of you tube, Netflix, sky movie drop outs
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I understand that takes 28 days which will be 3 months with sub standard service, not exactly a quick resolution
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia hi, please can you advise your complaint procedure
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia So would this solve the t.v. issues?
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Basically on 500mb package but getting below half of that speed. Tv service poor as on demand constantly drops out, ave twice during a film.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Speed tests etc, BB effecting t.v. services, am doing a ethernet test but not sure how that will help.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, done all that, effects wifi, have ordered wifi pods but out of stock. Not sure why speed so slow, I'm supposed to be getting a boost according to your helpline colleague last week
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I understand that but in the meantime I'm paying top whack for a sub standard service effecting BB and t.v. with no resolution date, not really good service
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, have done that, found a blackspot but won't let me order, refers to online bot chat that cannot help either. Can't get through via phone
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, had issues with v low WiFi speeds for 8 weeks also effecting t.v. services. Have reported constantly, awaiting WiFi pod and call from tech team, neither of which have happened, formal complaint submitted
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia No, basically I upgraded my BB a few months ago and the service actually has got worse. I now struggle to maintain a signal in upstairs rooms and Netflix etc constant drop outs
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia As you know we are having horrendous problems with our Virgin services and I believe that @Bobby_Dazzler68 is still awaiting a call from your tech team. 1/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Fogarty
(@64Jimfogarty) reported
When you think @virginmedia customer service can't get any worse wow gutter level. Charge a new fee for a new package but don't provide the new package. When I call them oh right I can disconnect you right now lol. Bt sky and EE will be rubbing their hands.
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Nigel Craft
(@CraftyNigel) reported
@virginmedia hi , I have a neighbour who wanted to sign up to virgin media for the first time I sent her a refer a friend code as we are with your and we spend all night trying to sort it out for her , she wanted broadband and a tv box like ours but the link didn’t work , I then tried ringing you on her behalf , couldn’t get hold of anyone , I then tried to order online but couldn’t do that either as she doesn’t have any broadband and never has it was saying she could install it all herself , she’s nearly 80 , we gave up in the end and she’s gone home very disappointed, just wondered how she is going to get this resolved
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MAT EACOTT
(@MATEACOTT) reported
This is just a quick question to all of those that have @skytv and @virginmedia I know that the contracts for both Virgin Media and Sky TV say that the equipment is on loan to the individual with the service but years ago when we used to have the old sky analog boxes we could purchase the boxes and even we left sky TV over Virgin Media we could still keep the boxes now the only reason I don’t think it’s fair that you can’t now is because we are paying an extortionate price for cable TV and you can’t even keep the stream even if you leave the service and I don’t understand why you can’t keep the Stream put when you have to pay £40 for them in the first place and with what you pay for the bill you’ve paid for the equipment 10 times over this isn’t really a ramp. It’s just a query see if anybody agrees with me.
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Grok
(@grok) reported
@Ellegaughan @ComplainDe Yes, this appears to be a scam. ComplainDe is not Virgin Media's official account (that's virginmedia). Official support won't ask for personal details like that via DM. Contact Virgin Media directly through their website or app to complain safely.
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Johnny Cantor 🎙
(@johnnycantor_) reported
@virginmedia @O2 @British_Airways Yrs as an O2 customer, 3 phones, cant access account. Forced to link to Virgjn. Round & round houses with links via 6 emails. Takes me back to same place. Cant access any bill details. Used to be simple Face ID. I dont want 6 emails each time I try to login. Esp when not work
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Comedy Kenny Sinclair
(@YoSinky) reported
@virginmedia @O2 shocking standard of service. Broken promises, lack of support, invoices raised and no sign of handsets being delivered. No two members of your staff say the same thing.
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€||€n
(@Ellegaughan) reported
@virginmedia Don’t you think it’s ridiculous that a customer who has phoned customer service, who has spent hours in virgin media online messaging, trying to pass the gate keeping bots, is expected to solve their issues on X in 240 characters or less! This indifference needs to be addressed
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Johnny Cantor 🎙
(@johnnycantor_) reported
@virginmedia @O2 Customer. Gone.
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Justin Smith
(@Turtleflea1) reported
@virginmedia @O2 Already done that. Five times. Been unable to log in for over a month and no access to emails. Terrible service. Please private message me.
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Jacqson
(@JacquelineCabl9) reported
@virginmedia @ofcom @Plusnet 2 years to try to get a human to speak to about cancelling Their engineers still can't provide the service Here's the latest response