Virgin Media Outage Report in Raunds, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Raunds, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Raunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Raunds, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Corby, Wellingborough, Saint Neots and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Wi-fi | |
| Kettering |
TV | |
| Kettering |
Wi-fi | |
| Kettering |
Wi-fi | |
| Kettering |
Internet | |
| Kettering |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Raunds, England
Latest outage, problems and issue reports in Raunds and nearby locations:
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia So would this solve the t.v. issues?
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I understand that but in the meantime I'm paying top whack for a sub standard service effecting BB and t.v. with no resolution date, not really good service
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia can you help? Can't log onto my mobile account using the details set in my email bill, no one available to answer my call and help section on website showing error 404. Looking to upgrade or cancel. Are you having difficulties
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia broadband down? Woke up with it connected but not working at all?
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia hi, I know you are dealing with t.v. issues but I need to talk to someone regards a missing mobile phone that Yodel have lost, will this be possible?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I understand that takes 28 days which will be 3 months with sub standard service, not exactly a quick resolution
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Karin & Stanley ☕🍰😷♒
(@TeaforKarin) reported
from
Rushden, England
@virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia No known issues in the area, and then the services test doesn’t work either? 😕
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Gary Cross
(@garycross) reported
from
Corby, England
@virginmedia why advertise your call centre being open til 8PM if you're hanging up on me at 19:10? Having issues with my TV and your online tools aren't doing anything.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Yes, need a pod, also have t.v and home phone, TV service has lots of you tube, Netflix, sky movie drop outs
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, had issues with v low WiFi speeds for 8 weeks also effecting t.v. services. Have reported constantly, awaiting WiFi pod and call from tech team, neither of which have happened, formal complaint submitted
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia hi, please can you advise your complaint procedure
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia As you know we are having horrendous problems with our Virgin services and I believe that @Bobby_Dazzler68 is still awaiting a call from your tech team. 1/2
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Gary Cross
(@garycross) reported
from
Corby, England
@virginmedia Spoken with two different agents and got teo different answers. One said there was a known fault and the other said the opposite. Second agent claimed he booked me a virtual help call hut nobody called. I've ended up having to book my own engineer visit. Nobody has been helpful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark1165
(@MarkC1165) reported
@DridgeJimmy @OffMyNoodles @virginmedia They have a text/WhatsApp chat 07533051809 which I use to contact them. Often quicker than the phone option. Doesn't excuse their shoddy customer service though.
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Jamie Davis
(@jamiewdavis) reported
@Gladdycool @virginmedia Thank you @virginmedia he has awful banter in his messages so luckily I haven't had to deal with it recently 👍🏼
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Gregg
(@defor_dog) reported
@virginmedia internet in WA4 been dropping out last 24hrs. Service status says everything fine, rebooted & reset Hub3 and still no better. Oh and it’s impossible to get through to you on the phone.. 🤪
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Ryan
(@tecnomobilegame) reported
@virginmedia Well I have been trying to contact the team but I keep getting disconnected after 30 minutes on hold. How am I supposed to cancel my contract please asap?
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What’s occurring?
(@s_occurring) reported
@OffMyNoodles @virginmedia They are totally ****. I will never use them again.
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Alan
(@zumodoki) reported
@virginmedia Why is it so hard to cancel! First call couldn't find my details, disconnected, Second call technical difficulty - Disconnected 3rd call now closed! Tried chat 4 hour wait sent to WhatsApp, Offered to recontract £4 cheaper, Said no, Passed to another department!
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steve
(@steve97345747) reported
@swanbertie @virginmedia They won't answer anyone as most people are trying to cancel worst media company out there
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Chris Wilde
(@ChrisWilde81) reported
@virginmedia I just don't want @virginmedia to claim that I didn't cancel in time. I have been trying to contact you to cancel for 2 days now. Although an apology is very much appreciated, I need to give a month's notice before leaving Virgin. Please could you suggest an alternative way.
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Andrew Colman
(@scuttyoftheyard) reported
@virginmedia Still, good job you hiked your package prices despite the savings we were promised after the O2 hook-up. Truly disgusting service.
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Jakey Wakey
(@Jakey_Wakie) reported
@steve97345747 @virginmedia Can't report fault, can't complain. Hmm still paying for poor broadband.2 weeks ago, 150 just advised to download Virgin connect app