Virgin Media Outage Report in Oundle, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oundle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oundle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Oundle, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Peterborough, Huntingdon and Corby.
City | Problem Type | Report Time |
---|---|---|
Kettering | Internet | |
Kettering | Internet | |
Peterborough | Internet | |
Huntingdon | Wi-fi | |
Kettering | Total Blackout | |
Kettering | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oundle, England
Latest outage, problems and issue reports in Oundle and nearby locations:
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Captain Suleiman
(@Sulcalibur) reported
from
Peterborough, England
@Armadilo69 @SkySports @virginmedia @SkyUK Mine is down too mate. Walking down the road yesterday looks like some clever chap has ploughed straight into the connection box down my street. 😩
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Smeds
(@paul_smedley) reported
from
Peterborough, England
@virginmedia No reported issues now or last night, happening two or three times a day at the moment
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Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.
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Nick Goodjohn
(@nickgoodjohn) reported
from
Corby, England
@papajdog_ @bt_uk @virginmedia BT were the worst when we were with them, haven’t had an issue with Virgin so far though
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working
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Darren Carson
(@DarrenCarson68) reported
from
Corby, England
@virginmedia @Wee_Linz_ I've rang and all it says is a problem in your area, ring back in 30 mins, I had a text from your team at 09:22am saying the service was fixed
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Darren Carson
(@DarrenCarson68) reported
from
Corby, England
@virginmedia Broadband still down
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Matt Worsdall
(@mattworsdall35) reported
from
Eye, England
@virginmedia very poor customer service, now been on hold 30 mins. Rang up to cancel my services this is one of the reasons why. Shouldnt have let cancelations put me through to customer relations to see if they can do a deal! Piss poor Virgin Media
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Nathan Pinnock
(@NathanPinnock) reported
from
Peterborough, England
@virginmedia I’ve just spent an hour on the phone for someone to tell me they can respond to a formal complaint in 5-7 working days. Customer service
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Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I was told yesterday in a webchat that the issue is in the area and not with my phone! Apprently in the area I live you are doing enhancements or something which is the cause of the issue!
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Kirsty Wright
(@LOLRoadhouse) reported
from
Peterborough, England
@virginmedia Thanks guys. The complaint relates to my broadband. But it’s mostly about the service we’ve received from both the customer service team and the complaints team.
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Adrian Caswell
(@CaswellAdrian) reported
from
Peterborough, England
@virginmedia have hit another low after the last price hike. No internet, TV or phone since at least 3pm and poor help over the phone. Repair deadline has passed. Time for a change.
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Andrew palmer
(@palmer606) reported
from
Peterborough, England
@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
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Darren Wood
(@7240Wood) reported
from
Corby, England
@virginmedia Finally answered after 18 minutes. Very long time to wait also have had a fault with my V6 box . Have arranged for a technician to come out and fix it.
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MrNiceGuy
(@gavincrowe) reported
from
Corby, England
@virginmedia your broadband and TV packages are far too expensive for the services received. Yet AGAIN my HBB has gone down is as many days weeks and months. Reliability is terrible and I'm paying £121 and have just been told your putting it up AGAIN in September. Total Joke!
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Richard Moses
(@Richardjmoses) reported
from
Peterborough, England
@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
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Jaleixo
(@JoelJAleixo) reported
from
Peterborough, England
@Roboteernat @virginmedia @ITV @BGT They will never assume they F@&£&@ up tonight ... I bet @SimonCowell is now screaming at someone ...
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Sam Pell
(@PellSam) reported
from
Peterborough, England
Thanks @virginmedia just spent my lunch break on hold and did not get through. A whole 44 minutes. This is the second time I’ve tried. I understand you don’t want customers to leave but how can I cancel if you don’t answer the call.
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia @paul95584796 Not working still for me AGAIN! 2 full days! And. U have the cheek to text saying tarrifs going up!
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Fast2Host
(@fast2host) reported
from
Huntingdon, England
Currently there is a network outage with virginmedia effecting some of our services
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Speight
(@Speight4Tony) reported
@virginmedia We know all this! I’m not interested in the mechanics of this and we’re beyond excuses. The very least you can do is tell me when you’re arriving to do the work, keep the appointment, carry out the work to a high standard and maintain the level of service I’ve signed up for.
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Sally ‘Is this it????’ Lord
(@Vidardogsmum) reported
@virginmedia Hi, checked service status, advised there are no known issues. So checked connections, all correct, but still no dial tone. Calling from our mobiles, the call ends after a second, so definitely an issue.
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Rev
(@Rev33753917) reported
@virginmedia Really isn't good enough, no updates were given, we had none of our services. Being without broadband meant I couldn't work.. impossible to get hold of customer services. Compensation should be given. Especially as this is the 3rd day lost in the last couple of months!
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CRASH
(@crashplaysdrums) reported
Seem to be having some issues with Virgin Media today and can't get online. Anyone else having problems?
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Tony Speight
(@Speight4Tony) reported
@virginmedia @richardbranson I’ve had a truly appalling experience trying to switch the virgin internet. Numerous delays, engineers not turning up, 3+ hours spent speaking to customer services and no apology or new date, but taking payments! Pls contact me to sort this mess out
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Tracey 💙
(@TraceyWaby) reported
@virginmedia Thats the question to which I can't get reply , its supposed go live tomorrow 1st bill due tuesday yet i have nothing? tracking yodel down is mission in its self. Fed up of your bots and asking if i want go whatsapp, i dont have whatsapp , serious im about ready cancel you
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niall
(@niall82979099) reported
@virginmedia well my tv service is down once again! This really isn’t good enough. I pay a lot of money and expect a good service
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andychoo64
(@andychoochoo64) reported
@virginmedia The issue is you haven't activated the service and nobody seems to be able to sort it. Call centres you have are an absolute joke, totally useless!
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Richard Lucas
(@rich17lucas) reported
@virginmedia Hi, when I disable Wifi, the phone tells me 'Virgin: no network'. If I go upstairs, I can get a weak signal with H+ data connection. Downstairs where I work, I now don't get a Virgin connection, just 'No Connection' and 'Emergency Calls Only'
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Sarah
(@JcukSarita) reported
@virginmedia My treatment from VM has been appalling its left me feeling very stressed and upset. I’m amazed VM is still in business if this is how you treat your customers. Totally unacceptable.