Virgin Media Outage Report in Oundle, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oundle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oundle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Oundle, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Huntingdon, Peterborough and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Phone | |
| Huntingdon |
Internet | |
| Kettering |
Internet | |
| Kettering |
Internet | |
| Huntingdon |
Total Blackout | |
| Kettering |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oundle, England
Latest outage, problems and issue reports in Oundle and nearby locations:
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Gary Cross
(@garycross) reported
from
Corby, England
@virginmedia Spoken with two different agents and got teo different answers. One said there was a known fault and the other said the opposite. Second agent claimed he booked me a virtual help call hut nobody called. I've ended up having to book my own engineer visit. Nobody has been helpful.
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🇪🇺 David Harman 🐘 : Boris Behind Bars
(@david_harman_uk) reported
from
Peterborough, England
After 10(ish) years, is was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty, I feel liberated.
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia That is how I did it. FYI: my "On demand" service has literally just stopped working.
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🇪🇺 David Harman 🐘 : Boris Behind Bars
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia I resolves the "issue", by cancelling you services.
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🇪🇺 David Harman 🐘 : mustn't grumble!
(@david_harman_uk) reported
from
Peterborough, England
This is a repeat of the trouble I had cancelling my services with @virginmedia, so it isn't an isolated incident. pp @Ofcom
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🇪🇺 David Harman 🐘 : Boris Behind Bars
(@david_harman_uk) reported
from
Peterborough, England
After 10(ish) years, I was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty. I feel liberated.
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🇪🇺 David Harman 🐘 : mustn't grumble!
(@david_harman_uk) reported
from
Peterborough, England
Seems @virginmedia are putting every obstacle in the way for people wanting to cancel the service, particularly if you're a #Pensioner, I had to ask numerous times before I got through to them
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🇪🇺 David Harman 🇪🇺 No Rules 4 Me
(@david_harman_uk) reported
from
Peterborough, England
@meal_enjoyer @virginmedia And I just received my price increase too 😠 2nd time in 2 months i've lost service.
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Citing delay in external work by your own third party contractors! Frankly waiting over 45days next installation scheduled for the 17th October but I am confident you guys will cancel again1/2
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only art.
(@hanterco1) reported
from
Peterborough, England
@virginmedia I will ask next years for phone number to contact service but that depends on Santa is he also lost contact with your customer services? Very bad to be desconct to outside world, anyone can read that ? Pleas put word or 2 make my day lost hope and interest to be answered
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia 2/2 if you can’t provide service just say No don’t keep moving goal posts and do nothing till you get close to the next deadline
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daza b
(@dazposhie) reported
from
Peterborough, England
@virginmedia can’t get through to anyone and tv not working after box was updating for 3 hours 😞
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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Chris Rand
(@ChrisRandWrites) reported
from
Huntingdon, England
@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Rubbish customer care! Three last minute cancellations over 2 months! Still waiting for broadband installation! Far too many third party contractors who are useless 🙄🙄🙄! Everyone pls stay off Virgin
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Michael Butler
(@Michael73942063) reported
from
Glinton, England
@davidmellie1970 @bradxLUFC @virginmedia Thanks but this only works if you have a virgin media package /account … i don’t as my email address was never conditional of this when i got the email address 23 years ago
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Gary Cross
(@garycross) reported
from
Corby, England
@virginmedia why advertise your call centre being open til 8PM if you're hanging up on me at 19:10? Having issues with my TV and your online tools aren't doing anything.
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Yes another complaint raised and they closed the same day saying resolved. To be frank your cheap outsourced call centres are typically fraud!
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Permission is not the problem it’s your third party availability as the work is scheduled for several different days and no one turned up! Frankly say “we cannot always provide as promised” advertise that statement. I don’t set dates you do and fail to act!
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Michael Butler
(@Michael73942063) reported
from
Glinton, England
@virginmedia That's right but I have not been a direct customer SINCE 2017 and was told as long as I use the account every 90 days I am fine. No notice is what I am disgusted by
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Taylor
(@amygtaylor1987) reported
@virginmedia I called today to cancel my Virgin broadband. The reason I am cancelling is my wife sadly took her own life on our house on 16 March, and so I have had no choice but to move out of our house and in with my parents. Despite explaining these circumstances to six…
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TimeyWimey
(@SonicDalek) reported
@virginmedia Account. My phone used WiFi at home. I only use the data connection (Three) when I'm out.........or when the signal inside is so bad or non existent!
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Benjamin Schuster-Böckler
(@dagams) reported
@virginmedia Sorry, but this is just so infuriating. I told your phone people several times that I have moved out of my old address in February already, and they said my password would arrive by email. I was told this TWICE by two different people. It never arrived.
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CaptainTinderPants
(@PantsTinder) reported
Im not even ******* lying I was just about to randomly insult virgin media and my Internet shut off.... I now believe in karma, and bad Internet
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Larry Da Sloth
(@LarryDaSloth) reported
@virginmedia Thanks I already have but it doesn't give me any indication that's there's an issue until I click to check the hub - and even then it just says there's an issue but nothing specific 🫤
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Dan Frydman
(@danfrydman) reported
@colinrtalbot I sometimes ask them to define how a BT broadband connection works via Virgin Media. When they work out that I’m some sort of IT professional, they hang up.
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Jay Richardson
(@Jay_Richards0n) reported
@virginmedia cannot get through to you. Appalling customer service. Please contact me to discuss my contract?
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David.
(@ElJaffoGuzman) reported
@virginmedia i got a new router and off they went. only the first time something was addressed but it clearly wasn't what was causing the issue. since then I still had the issue and had various new routers.
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Prince
(@Lemarprince1) reported
@virginmedia been a customer for years and our wifi has always been so poor so for our consoles we use Ethernet connection but lately the internet keeps dropping off every other day we’ve had the same router for like 8 years no help from you guys what so ever
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Ennui2020
(@Ennui20202) reported
@virginmedia Live chat was interesting 60 mins of my life I’ll never get back, 1 reply every 15 mins, to be told tough, fk off, thanks Md like to say it was a pleasure but it wasn’t, live chat? Misnomer