Virgin Media Outage Report in Oundle, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oundle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oundle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Oundle, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough, Kettering, Corby and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Kettering |
||
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
TV | |
| Peterborough |
Community Discussion
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Virgin Media Issues Reports Near Oundle, England
Latest outage, problems and issue reports in Oundle and nearby locations:
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Rin Evans
(@rin_evans) reported
from
Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
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kevin wilson
(@kevwilson58kev) reported
from
Peterborough, England
Hi can you please help me to cancel my sport iv filled form in three times its not working it either fails to recognise my e mail post code or something else why would I want to keep paying you when I'm not watching it I can't call you and can't fill form in please #virginmedia
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staceyflowers
(@halo2222223) reported
from
Peterborough, England
@JasonSlavin1 @virginmedia Virgin media is rubbish they get they say you get the service done they don’t give you it so Sky will give you Wi-Fi guarantee if your Internet goes they give you money back on your bill straight away
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡
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Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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Simon & Lisa
(@ReevesFamAdvs) reported
from
Bretton, England
Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia sneaked down my internet speed yet again!
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
For the second time today @virginmedia sneaked down my internet speed again!
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@smcculloch12 @ItsRykard @virginmedia My service has been badly affected too. Yet status page say all is is runing full speed, I'm assuming to avoid paying refunds to customers (I'm currently getting about one 5th of what I'm paying for)
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.
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graham palmer
(@docgpalmer) reported
from
Peterborough, England
@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
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Martin
(@Martin4Satan) reported
from
Peterborough, England
Anyone else having intermittent issues with @virginmedia #Peterborough
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Victor Sacks
(@SmartSacks) reported
from
Brampton, England
@vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
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Simon Worsfold
(@simonworsfold78) reported
from
Peterborough, England
@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@Sunnii7 @virginmedia It's odd how you can UPGRADE your package online but you can cancel on line, This needs to change!
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sharpy
(@Sharpy_G) reported
@virginmedia I’ve been waiting days for any level of customer service, I can get through on ‘new customer’ line almost instantly but they can’t help. Honestly you think this is ok ? #virginmedia #poorcustomerservice
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Sharpy
(@Sharpy_G) reported
@virginmedia I would like to lodge an official complaint about the extreme lack of customer service for existing customers please. #virginmedia #poorcustomerservice
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Vaggelis Makris
(@vaggelis_makris) reported
@virginmedia I don’t use wired, only wifi. Please ask your team to check my complaint C-0601212461, sent 6 Jan 17:04uk to retrieve my account and contact details - thank you
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Donna Tapp
(@donnatapp69) reported
@virginmedia Our internet is rubbish but can never get hold of anyone.
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Michelle D'israeli
(@MDisraeli) reported
@virginmedia Please can you specify the lawful basis for the data processing being carried out by the Advanced Network Error Search 'service', given that your own system believes it is turned off and that I do not consent?
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Justin Fryer
(@JayLinAntiques) reported
So 18 month contract with #virginmedia on oomph £79.00 and a free 43" TV, existing customer renewing their contact £139.00. Surely cheaper to keep an existing customer than to find a new one, why treat your loyal customers this way? £980 extra for the same service over 18 months!
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Football hevean
(@pauldevine1986) reported
@virginmedia I've been trying to get through for last 5 hours over phone keep getting cut off when it goes to 59.99 mins on hold I'm trying to sort my elderly father's account out 74 years of age a total disgrace this is shocking customer off 16 years and can't get through awful
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Amit Doshi
(@amitrnout) reported
@virginmedia I've also got multiple texts saying the outage is resolved but apparently not. On the call I'm being told it is still active.
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Mark Baldwin
(@mark_xc) reported
@virginmedia Same issue again today, got to 12:30 and no Virgin internet. For getting on for 2 weeks now all I get told is it is complicated. Should I move to another provider?
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Sharpy
(@Sharpy_G) reported
@virginmedia As I’ve already stated. The phone, and text options are always ‘too busy’ and not available. Which leaves me with the ‘could take up to 28 days’ web form option. Not good enough I’m afraid, really you are seriously letting your existing customers down right now #virginmedia