Virgin Media Outage Report in Eye, Peterborough, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Eye, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Eye, Peterborough, England
The most recent Virgin Media outage reports came from the following cities: Peterborough and March.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eye, England
Latest outage, problems and issue reports in Eye and nearby locations:
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WaBySaRuSrEX
(@thewaby87) reported
from
March, England
@virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!
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georgina sheridan
(@georgiesheridan) reported
from
Yaxley, England
@virginmedia 1 month of awful WiFi and now it’s been down the last 20 minutes during the Spurs game 🤬😡 How can you put your prices up and then have worse service #sortitout
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David Harman : Follow me on Gab.
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia It obvious to me nothing is going to be done about the problem, ive deleted the app off my phone & iPad thanks
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont
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Matt Dickings
(@MattDickings) reported
from
Peterborough, England
Whatever the issue was with @virginmedia mobile network it's fine now. Did @richardbranson need to borrow 10p for the meter
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡
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JB Photography
(@TTBGYT) reported
from
Peterborough, England
@virginmedia any reason my wifi is going off every few hours??? Im fed up with your service constantly messing about with me. You are delivering none of your promises. DO NOT USE VIRGIN MEDIA
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. Exactly the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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David Harman : Follow me on Gab.
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia Done that 1st, as a matter of course,, but it affecting #Apple & #Android. It No problem, I'll just not use it.
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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Karl Blackwell
(@kspeedyb) reported
from
Peterborough, England
@virginmedia is there any chance of sorting my broadband speed out today as been slow since Thursday. 3 days, 3 different times each day it should be sorted but still the same. Paying for 350mbps but getting 15mbps.
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Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Peterborough, England
@virginmedia Turning it off and turning it back on will not fix this issue. I refuse to pay for a booster too, i pay enough each month for a sub-par service.
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Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Yaxley, England
Nearly just got scammed by a fake @virginmedia account. Silly me for thinking they actually wanted to contact me about my issue.
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.
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Matt Dickings
(@MattDickings) reported
from
Peterborough, England
@virginmedia not sure what happened but slightly **** myself when had no signal for an hour, thank the lord it's back now
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JB Photography
(@TTBGYT) reported
from
Peterborough, England
Do not choose virgin media EVER. They are overpriced, their connection is shite, it goes down every month, and their customer service is ****.
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David Harman : Follow me on Gab.
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia Have you discontinued support for #TVControl app? Been like this for days now!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Donovan
(@FinbarNick) reported
@virginmedia After ordering a new mobile handset this afternoon why have you deactivated my SIM card and now you call centre are telling me that the new sim will take 3 or 4 days to come , terrible service.
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Oli Gallagher
(@Oli_gal) reported
from
Sydney, State of New South Wales
@virginmedia Pretty shocking service if you promise me something, don’t deliver the promise then when I try to get an answer the help / customer service team cant help me? Who can you direct me to then to sort this out? £1600 you guys owe me!!
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Magneto Mus
(@MagnetoMus) reported
@virginmedia I’m a vip bundle customer, pay almost £100 a month for my package, yet i have no internet connection all day! Its 2021!!! I couldn’t do any work from home today. This is poor. Sort it out or i will cancel my package!
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Roger Birkinshaw
(@rogerbirkinshaw) reported
Is @virginmedia the worst at customer service? 3 complaints logged, not 1 formal response. Cannot speak to anyone, the answer from VM is to log another complaint.
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Hafiz 🇧🇩🇬🇧
(@hafiz_11120) reported
@virginmedia What help you can offer other than posing links to your website?
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Liam
(@liamyates) reported
@virginmedia Apparently having no internet signal coming in to your house for almost a month due doesn't qualify as "total loss of service", especially over Christmas. Then when I get transferred to the technical team, I get cut off twice?
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Charli Whitman
(@xMissCharli) reported
@virginmedia 1hr 20 on hold now trying to cancel. This can't be the only way. I reckon you'll close before I get though at this rate. What a joke.
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XYY
(@Mr_XYY) reported
@virginmedia I’ve just contacted you re disconnection due to to bereavement, the lady took all details and then said she was passing me to bereavement department, after 20mins on hold I’ve had to hang up, please advise? 🤬
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Hafiz 🇧🇩🇬🇧
(@hafiz_11120) reported
@virginmedia @mini_moans Upgrading your shittiest customer service? How long you take to serve a customer?
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Matt Waring
(@mattwaring63) reported
@virginmedia That's an 1 1/2 hours waiting for a response from 'txt' customer service... What customer service?