Virgin Media outages and service status in Eye, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Eye, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 30, 12:24 PM GMT+1.
- Internet (47%)
- TV (37%)
- Wi-fi (16%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Eye, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Eye, England
The most recent Virgin Media outage reports came from the following cities: Peterborough, and March.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough
|
Internet | 2 days ago |
|
Peterborough
|
Wi-fi | 2 days ago |
|
Peterborough
|
Internet | 3 days ago |
|
Peterborough
|
Wi-fi | 3 days ago |
|
Peterborough
|
Internet | 7 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Eye, England
Latest outage, problems and issue reports in Eye and nearby locations:
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David Harman 🇪🇺 🐸 (@david_harman_uk) reported from Peterborough, England@virginmedia No TV or internet, I've registered my outage
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Mel (@mel5849) reported from Peterborough, England@virginmedia massive thanks to Mark in your Swansea customer relations department, saved me some money and I still have the package I want. Excellent friendly knowledgeable customer service
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scott worsfold (@scottworsfold) reported from Oundle, England@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
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Ranjith Mahamani (@consultphysio) reported from Peterborough, England@virginmedia Citing delay in external work by your own third party contractors! Frankly waiting over 45days next installation scheduled for the 17th October but I am confident you guys will cancel again1/2
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Andrew palmer (@palmer606) reported from Peterborough, England@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
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Bernard Randall (@bfrposh) reported from Whittlesey, England@virginmedia I'll be invoicing you for the data I'm having to use while my connection is lost. My router (Hub 3) just cut out at 12:50 for no apparent reason and resetting hasn't worked at all. I need this to work.
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Official Trainspotting Peterborough (TTBG_YT) (@TTBGYT) reported from Peterborough, England@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
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Matt Worsdall (@mattworsdall35) reported from Eye, England@virginmedia very poor customer service, now been on hold 30 mins. Rang up to cancel my services this is one of the reasons why. Shouldnt have let cancelations put me through to customer relations to see if they can do a deal! Piss poor Virgin Media
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Martin (@Martin4Satan) reported from Peterborough, EnglandAnyone else having intermittent issues with @virginmedia #Peterborough
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Katie (@j2ktu) reported from March, England@virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive
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scott worsfold (@scottworsfold) reported from Oundle, England@virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont
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Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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georgina sheridan (@georgiesheridan) reported from Yaxley, England@virginmedia 1 month of awful WiFi and now it’s been down the last 20 minutes during the Spurs game 🤬😡 How can you put your prices up and then have worse service #sortitout
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David Harman 🏴🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England@Sunnii7 @virginmedia It's odd how you can UPGRADE your package online but you can cancel on line, This needs to change!
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Ranjith Mahamani (@consultphysio) reported from Peterborough, England@virginmedia Rubbish customer care! Three last minute cancellations over 2 months! Still waiting for broadband installation! Far too many third party contractors who are useless 🙄🙄🙄! Everyone pls stay off Virgin
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Simon Worsfold (@simonworsfold78) reported from Peterborough, England@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
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James Devlin (@JDevlin116) reported from Peterborough, England@virginmedia Having read up on this I don’t think that is an option. Is there any soloutions you offer otherwise I may have to switch network which I don’t want to do
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PBTV (@PaulBryanTV) reported from Wimblington, EnglandSo @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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JB Photography (@jbracemedia) reported from Peterborough, EnglandThe absolute audacity your teams have @virginmedia. We rant up to cancel our package yesterday stating that your broadband is slow and your TV package is just repeated shows. They rang up earlier today offering new packages, dispite us already switching.
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Simon & Lisa (@ReevesFamAdvs) reported from Bretton, EnglandGrrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bingerz (@Bingerz123) reported@OliverGMcManus @virginmedia Go on the open reach network my man. Essentially all providers use it except virgin meaning the competition is high for retaining customers. Usually aim for a 24 hour service visit from an open reach engineer. Virgin are the worst BB provider, period.
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Christian Schmeer (@cschmeer) reported@virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but is a weird spot as all my network connections run to the cupboard by the entrance.
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Steve Hilditch (@SteveHilditch) reportedWell done virginmedia. ‘Intermittent signal in your area’ during the penalty shoot out of the champions league final. Missed most of it. Not impressed.
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Urban Groove (@Urban__Groove) reported@virginmedia I'll ring tomorrow instead as im really F***** pissed off right now with you and your dog **** o2 partner 😡
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Nathan B. Evans (@nbevans) reported@BenZaranko This is just how network operators roll now in hyper-consumption economies I saw a Reddit thread the other day where one guy had ended up paying Virgin Media £130/month just for basic cable broadband. Just because he hadn't challenged any of the price increases for 3 years.
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Sunny Singh (@sunnysenguk) reported@virginmedia just spent a hour with 2 advisors who have made me feel like disconnection is the best option with VM, I have raised a complaint but I don’t feel confident that it will come to a resolution after my experience. Shame to end my contract after 15 years as a customer 🤬
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bee (@beesportsresort) reportedI think Virgin Media should compensate me for my wifi being down during the Fortnite Community Event
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Lucia (@LadyLucia05) reported@virginmedia Hi no actually because I am fed up sending messages, customer service is awful, retentions is awful and as for complaints well that's diabolical.
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Rhys (@vickdawg92) reported@virginmedia Still dog **** thanks still not working
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Jay (@Jason87r) reported@OliverGMcManus @virginmedia Contact ofcom or ombudsman as they have to show responsible attempts to fix the issue if not they need release from contract without penalty and they are also members of the telecoms auto compensation scheme so should be adding a certain amount of credit to ur bills