Virgin Media

Virgin Media Outage Report in Eye, Peterborough, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Eye, Peterborough, England 10/19/2025 05:15

October 19: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Eye, Peterborough, England

The most recent Virgin Media outage reports came from the following cities: Peterborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterborough Internet
United KingdomPeterborough Internet
United KingdomPeterborough Wi-fi
United KingdomPeterborough TV
United KingdomPeterborough Total Blackout
United KingdomPeterborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Eye, England

Latest outage, problems and issue reports in Eye and nearby locations:

  • maaarkle MG | 🌸 (@maaarkle) reported from Peterborough, England

    I just wanna introduce @virginmedia to @CrapBroadband. They give me a 24 month discount - then when I move halfway through the contract restarts but the discount does not. So I'm paying more money for the same service for the next three months for no good reason.

  • hanterco1 only art. (@hanterco1) reported from Peterborough, England

    @virginmedia I will ask next years for phone number to contact service but that depends on Santa is he also lost contact with your customer services? Very bad to be desconct to outside world, anyone can read that ? Pleas put word or 2 make my day lost hope and interest to be answered

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @zI4ltY6GUpw74AE @virginmedia You have to register on their #Website, also "conveniently" not working

  • jasonhelenmille Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Citing delay in external work by your own third party contractors! Frankly waiting over 45days next installation scheduled for the 17th October but I am confident you guys will cancel again1/2

  • MattDickings Matt Dickings (@MattDickings) reported from Peterborough, England

    Whatever the issue was with @virginmedia mobile network it's fine now. Did @richardbranson need to borrow 10p for the meter

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 No Rules 4 Me (@david_harman_uk) reported from Peterborough, England

    @meal_enjoyer @virginmedia And I just received my price increase too 😠 2nd time in 2 months i've lost service.

  • andytuk Andy - M1NER (@andytuk) reported from Whittlesey, England

    @virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @Garethg1982 @virginmedia That is exactly the same problem I have with my service, I've used the the #Virgin test on their site, it tells me my "Box" ISN'T EVEN connected 😬 #Hopeless

  • georgiesheridan georgina sheridan (@georgiesheridan) reported from Yaxley, England

    @virginmedia 1 month of awful WiFi and now it’s been down the last 20 minutes during the Spurs game 🤬😡 How can you put your prices up and then have worse service #sortitout

  • TTBGYT JB Photography (@TTBGYT) reported from Peterborough, England

    Never, i repeat NEVER use @virginmedia, they are the most dogshit, unreliable service ive ever had to use. They boast they are the 'fastest most reliable connection', when they are infact the slowest ive ever used, train wifi is infact faster than your shambles of a network.

  • david_harman_uk David Harman 🇪🇺 🐸 (@david_harman_uk) reported from Peterborough, England

    @virginmedia "There is a problem with the signal on this channel" etc

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Rubbish customer care! Three last minute cancellations over 2 months! Still waiting for broadband installation! Far too many third party contractors who are useless 🙄🙄🙄! Everyone pls stay off Virgin

  • david_harman_uk David Harman 🇪🇺 🐸 (@david_harman_uk) reported from Peterborough, England

    @virginmedia No TV or internet, I've registered my outage

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @virginmedia That is how I did it. FYI: my "On demand" service has literally just stopped working.

  • TTBGYT JB Photography (@TTBGYT) reported from Peterborough, England

    @virginmedia any reason my wifi is going off every few hours??? Im fed up with your service constantly messing about with me. You are delivering none of your promises. DO NOT USE VIRGIN MEDIA

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Peterborough, England

    @virginmedia Trying to cancel broadband and your online chat keeps timing out. I have cerebral palsy and only have limited computer access. Please be considerate I’m finding this very upsetting

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @SwindyMiller @virginmedia Error code V53 = Virgin will still be charging you for no service 🙄

  • david_harman_uk David Harman 🇪🇺 🐸 (@david_harman_uk) reported from Peterborough, England

    @virginmedia You have an outage in area 22 (NOT showing on status checker)

  • dazposhie daza b (@dazposhie) reported from Peterborough, England

    @virginmedia can’t get through to anyone and tv not working after box was updating for 3 hours 😞

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CTScott_ Chris Scott (@CTScott_) reported

    @virginmedia So I just text that I wish to cancel my broadband and the date?

  • arthritisgofund Arthritis Survivor (@arthritisgofund) reported

    @virginmedia It’s getting worse now, now it drops down to 3G and that hasn’t happened for years

  • artymccarthy Julie McCarthy (@artymccarthy) reported

    Trying to watch film on Sky via @virginmedia Won’t work AGAIN. What is wrong with this company? We have issues every week either tv or broadband. It’s appalling!

  • homeofsavoury Home Of Savoury (@homeofsavoury) reported

    @virginmedia scheduled house move fell through last minute horrible enough, 2 days now trying to inform you to cancel Friday’s disconnection of landline&broadband hv waited hrs&hrs online& on phone but impossible to speak to anyone WHAT DO I DO don’t want to lose my service HELP!

  • panzerfaust81 panzerfaust81 (@panzerfaust81) reported

    @virginmedia notified 6 weeks ago of my new address and today (2nd day in New house) still no broadband. To resolve the issue Virgin needs my account password (not my login password) which I never recall setting up; 5 day wait by post for details. UTTERLY UTTERLY USELESS SERVICE

  • Mattoutthere Mattymattmatt (@Mattoutthere) reported

    @virginmedia I can’t do this as am not at my mum’s house. I had the exact same issue with my VM hub last year with the exact same lights displaying & no internet. It was only resolved when a technician came to fix the situation. Can you please just send a technician out to her house.

  • reggieyembra Reggie Yembra (@reggieyembra) reported

    Think I need to leave virgin media. Service is trash

  • abu27410011 abu (@abu27410011) reported

    @virginmedia Hi im having issues with slow broadband done all tests, in Huddersfield hd2 can you help

  • beerspanner beerspanner (@beerspanner) reported

    @virginmedia On demand hasn’t worked for a week what’s going on very poor service

  • Proudy009 Craig’th the First (@Proudy009) reported

    Only one week left to ensure the **** internet from @virginmedia I am so happy to be leaving such a rubbish company. I do still have to go through the pain of trying to cancel it though, so that’ll ruin my day next week.