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Virgin Media

Virgin Media outages and service status in Eye, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Eye, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 1, 12:14 AM GMT+1.
  • 67% Internet (67%)
  • 13% Wi-fi (13%)
  • 13% TV (13%)
  • 7% Total Blackout (7%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 1: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Eye, England

The most recent Virgin Media outage reports came from the following cities: Peterborough, March, and Bourne.

CityProblem TypeReport Time
Peterborough Internet 16 hours ago
March Internet 3 days ago
Peterborough Wi-fi 4 days ago
Peterborough Internet 4 days ago
Peterborough Internet 11 days ago
Peterborough Total Blackout 13 days ago

Nearby cities with recent reports

Peterborough

3 recent signals

16 hours ago
March

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Eye, England

Latest outage, problems and issue reports in Eye and nearby locations:

  • jasonhelenmille
    Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia poor poor internet again. No call back after 3 weeks. #btinternet

  • david_harman_uk
    David Harman : Follow me on Gab. (@david_harman_uk) reported from Peterborough, England

    @virginmedia Done that 1st, as a matter of course,, but it affecting #Apple & #Android. It No problem, I'll just not use it.

  • rin_evans
    Rin Evans (@rin_evans) reported from Peterborough, England

    @virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit

  • thewaby87
    WaBySaRuSrEX (@thewaby87) reported from March, England

    @virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!

  • scottworsfold
    scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont

  • PellSam
    Sam Pell (@PellSam) reported from Peterborough, England

    Thanks @virginmedia just spent my lunch break on hold and did not get through. A whole 44 minutes. This is the second time I’ve tried. I understand you don’t want customers to leave but how can I cancel if you don’t answer the call.

  • david_harman_uk
    🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @virginmedia That is how I did it. FYI: my "On demand" service has literally just stopped working.

  • FFBritBaller
    Rob Grimwood 🇬🇧 (@FFBritBaller) reported from Peterborough, England

    @virginmedia Turning it off and turning it back on will not fix this issue. I refuse to pay for a booster too, i pay enough each month for a sub-par service.

  • paul_smedley
    Smeds (@paul_smedley) reported from Peterborough, England

    @virginmedia No reported issues now or last night, happening two or three times a day at the moment

  • daryl_dickenson
    Daryl 🏳️‍🌈🇬🇧 (@daryl_dickenson) reported from Wimblington, England

    @virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀

  • jasonhelenmille
    Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare

  • david_harman_uk
    David Harman 🇪🇺 🐸 (@david_harman_uk) reported from Peterborough, England

    @virginmedia No TV or internet, I've registered my outage

  • MattDickings
    Matt Dickings (@MattDickings) reported from Peterborough, England

    Whatever the issue was with @virginmedia mobile network it's fine now. Did @richardbranson need to borrow 10p for the meter

  • mattworsdall35
    Matt Worsdall (@mattworsdall35) reported from Eye, England

    @virginmedia very poor customer service, now been on hold 30 mins. Rang up to cancel my services this is one of the reasons why. Shouldnt have let cancelations put me through to customer relations to see if they can do a deal! Piss poor Virgin Media

  • CaswellAdrian
    Adrian Caswell (@CaswellAdrian) reported from Peterborough, England

    @virginmedia have hit another low after the last price hike. No internet, TV or phone since at least 3pm and poor help over the phone. Repair deadline has passed. Time for a change.

  • andytuk
    Andy - M1NER (@andytuk) reported from Whittlesey, England

    @virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.

  • kevwilson58kev
    kevin wilson (@kevwilson58kev) reported from Peterborough, England

    Hi can you please help me to cancel my sport iv filled form in three times its not working it either fails to recognise my e mail post code or something else why would I want to keep paying you when I'm not watching it I can't call you and can't fill form in please #virginmedia

  • jasonhelenmille
    Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.

  • kspeedyb
    Karl Blackwell (@kspeedyb) reported from Peterborough, England

    @virginmedia is there any chance of sorting my broadband speed out today as been slow since Thursday. 3 days, 3 different times each day it should be sorted but still the same. Paying for 350mbps but getting 15mbps.

  • jbracemedia
    JB Photography (@jbracemedia) reported from Peterborough, England

    The desperation is so unreal that they even cut the phone off! So glad we left those money hungry bastards, we've given them so many chances to fix our issues, but it's always been 'our fault' and never helped. So long Virgin Media.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ScouseBouncy
    Scouse House Bouncy Music (@ScouseBouncy) reported

    @virginmedia Not my account so I can speak you about it. What happens though is, you start a stream and then it corrupts, goes to a black screen and goes to a “Error code: COMPO” then closes. This is not network related, it’s not a box issue. It is an issue with authentication

  • markoram1
    Mark Oram (@markoram1) reported

    Hi @virginmedia Have to say I have dealt with a company as bad as yours , I am trying to help my elderly neighbour who happens to have been a customer of yours for 30 yrs plus deal with her badly missold package ,

  • MrBazza
    MrBazza 🎬 (@MrBazza) reported

    @virginmedia I logged a complaint a few weeks ago regarding mis-sold broadband rate. I rejected your initial offer in writing, then spent over 1 hour on hold only to be promised a callback in 20 minutes that never happened. Please check my complaint.

  • CaptaininoLisa
    Lisa CAPTAININO (@CaptaininoLisa) reported

    Anyone with virgin media having issues with tv down and broadband in Northampton

  • RicoWeston07
    Ricoderlig (@RicoWeston07) reported

    @virginmedia I signed up to a new broadband service and the hib was due to be sent yesterday but I cant call to speak to anyone or log into a virgin account as I dont have an account number yet. Can you help?

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @virginmedia @JagsArthurson Your full of **** its why your loosing thousands of customers right now

  • philbigdog
    Cmdr Anaander Miaani (@philbigdog) reported

    @virginmedia my neighbour has Gigabit fibre with you, their house is 20 feet from mine yet you claim I cannot be connected to the network. Please contact me on how I can fix this ludicrous error.

  • chrislove_89
    Chris Love (@chrislove_89) reported

    @andy_mac21 @virginmedia You’re right Andy, just a couple of responses from “Core Claim Support” which clearly isn’t affiliated with the actual company and is some spammer/scammer trying to get me to DM them my details. They don’t care.

  • keengrower
    John (@keengrower) reported

    @CVB1866 @virginmedia Good luck with this, their customer service is pretty crap.

  • jasongued
    jasong guedeney (@jasongued) reported

    @virginmedia just found out an outstanding bill of £81. It is now effecting my credit score! This is after various phone calls and reassurance that this issue had been sorted! Terrible. This issue was sorted 5 months ago and I have to find out through experian. OFCOM!?