Virgin Media Outage Report in Eye, Peterborough, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eye, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Eye, Peterborough, England
The most recent Virgin Media outage reports came from the following cities: Peterborough, March and Bourne.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Wi-fi | |
| Peterborough |
Total Blackout | |
| March |
Total Blackout | |
| Peterborough |
Wi-fi | |
| Peterborough |
Internet | |
| Bourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eye, England
Latest outage, problems and issue reports in Eye and nearby locations:
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staceyflowers
(@halo2222223) reported
from
Peterborough, England
@JasonSlavin1 @virginmedia Virgin media is rubbish they get they say you get the service done they don’t give you it so Sky will give you Wi-Fi guarantee if your Internet goes they give you money back on your bill straight away
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
For the second time today @virginmedia sneaked down my internet speed again!
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@smcculloch12 @ItsRykard @virginmedia My service has been badly affected too. Yet status page say all is is runing full speed, I'm assuming to avoid paying refunds to customers (I'm currently getting about one 5th of what I'm paying for)
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Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Peterborough, England
@virginmedia Turning it off and turning it back on will not fix this issue. I refuse to pay for a booster too, i pay enough each month for a sub-par service.
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graham palmer
(@docgpalmer) reported
from
Peterborough, England
@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.
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Rin Evans
(@rin_evans) reported
from
Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡
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kevin wilson
(@kevwilson58kev) reported
from
Peterborough, England
Hi can you please help me to cancel my sport iv filled form in three times its not working it either fails to recognise my e mail post code or something else why would I want to keep paying you when I'm not watching it I can't call you and can't fill form in please #virginmedia
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia sneaked down my internet speed yet again!
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Yaxley, England
Nearly just got scammed by a fake @virginmedia account. Silly me for thinking they actually wanted to contact me about my issue.
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@Sunnii7 @virginmedia It's odd how you can UPGRADE your package online but you can cancel on line, This needs to change!
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Martin
(@Martin4Satan) reported
from
Peterborough, England
Anyone else having intermittent issues with @virginmedia #Peterborough
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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muhammad asad latif
(@masadlatif) reported
@virginmedia ohh my GOD save me , I am stressed and mentally exhausted by the service I am getting from you guys . No no one in the whole company wants to resolve the issue just happy to take money .
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Clarty81
(@Clarty81) reported
@virginmedia Not bein rude but i wont go on the website accept cookies or imprivate policies or add my email or anything else to receive spam annoying 3rd party harassment All the info i can give is there iv got to contact council over my cracked walls that was cracked jus more now
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NB🐝
(@nazarbijle) reported
@virginmedia I am having so much trouble using your Virgin Media Broadband for last few weeks. This is seriously impacting my and my wife's work. The only message I get from your customer service is - " there is intermittent issues in your area" PLEASE RESPOND TO MESSAGE.
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edd
(@Edduknow) reported
@virginmedia Sorry, what is #virginmedia doing about the current #poorservice ? You claim to be the most reliable broadband provider, but social media is full of comments about your unreliable broadband and poor customer service?
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Abdul J Karatela
(@Jabz_K) reported
@virginmedia I'm usually a patient guy but your shambles of a customer services team really tested my patience today. Having over charged me after terminating my services, I have been put on hold for 1 hr and transferred to 4 departments chasing this up only to be cut off 😡😡
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Alexandra Stevenson
(@san2710) reported
@virginmedia whi do you go to when you are paying for services that dont work you have made numerous calls and chat, get hung up on and raise 6 compliments that just get closed down without being dealt with? I have asked for CEO name from you and I just get fobbed off?
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edd
(@Edduknow) reported
@virginmedia @virginmedia things seem back to normal, but I lost at least a full day service. I don't wish to call you phoneline and wait hours just to be cut off. I have tried to communicate on several occasions and have had no credible response. #virginmedia #poorservice
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Ian Britton
(@Captain_Codman) reported
@virginmedia Hi, my 84 year old dad passed away a few days ago and he has a simonly contract for his ancient mobile phone. The bank account has been closed and so his dd has been cancelled - but how can i cancel the account please :-)
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edd
(@Edduknow) reported
@virginmedia I have had the same issues as everyone else since summer last year. System service says there is no problem, when there clearly. You chat function never works, I am still waiting for a call back since December. I call you but I get cut off. How else do we get a response?
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1
(@DanielKurt1234) reported
@virginmedia Hello, meant to have 100mbps download speed, however only getting 20mbps. Was working fine on other days. Any help?