Virgin Media outages and service status in Eye, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Eye, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 11, 5:46 PM GMT+1.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Eye, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Eye, England
The most recent Virgin Media outage reports came from the following cities: Peterborough, Bourne, and March.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough
|
Internet | 14 hours ago |
|
Bourne
|
Internet | 9 days ago |
|
Peterborough
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Eye, England
Latest outage, problems and issue reports in Eye and nearby locations:
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Mel (@mel5849) reported from Peterborough, England@virginmedia massive thanks to Mark in your Swansea customer relations department, saved me some money and I still have the package I want. Excellent friendly knowledgeable customer service
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Rin Evans (@rin_evans) reported from Peterborough, England@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
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JB Photography (@TTBGYT) reported from Peterborough, England@virginmedia any reason my wifi is going off every few hours??? Im fed up with your service constantly messing about with me. You are delivering none of your promises. DO NOT USE VIRGIN MEDIA
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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🇪🇺 David Harman 🐘 : mustn't grumble! (@david_harman_uk) reported from Peterborough, EnglandSeems @virginmedia are putting every obstacle in the way for people wanting to cancel the service, particularly if you're a #Pensioner, I had to ask numerous times before I got through to them
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Richard Moses (@Richardjmoses) reported from Peterborough, England@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
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Official Trainspotting Peterborough (TTBG_YT) (@TTBGYT) reported from Peterborough, England@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
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Simon & Lisa (@ReevesFamAdvs) reported from Bretton, EnglandGrrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
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David Harman : Follow me on Gab. (@david_harman_uk) reported from Peterborough, England@virginmedia Done that 1st, as a matter of course,, but it affecting #Apple & #Android. It No problem, I'll just not use it.
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Kirsty Wright (@LOLRoadhouse) reported from Peterborough, England@virginmedia Thanks guys. The complaint relates to my broadband. But it’s mostly about the service we’ve received from both the customer service team and the complaints team.
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🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England@SwindyMiller @virginmedia Error code V53 = Virgin will still be charging you for no service 🙄
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Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England@virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.
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Matt Dickings (@MattDickings) reported from Peterborough, EnglandWhatever the issue was with @virginmedia mobile network it's fine now. Did @richardbranson need to borrow 10p for the meter
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Nathan Pinnock (@NathanPinnock) reported from Peterborough, England@virginmedia I’ve just spent an hour on the phone for someone to tell me they can respond to a formal complaint in 5-7 working days. Customer service
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🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England@Garethg1982 @virginmedia That is exactly the same problem I have with my service, I've used the the #Virgin test on their site, it tells me my "Box" ISN'T EVEN connected 😬 #Hopeless
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Michael Butler (@Michael73942063) reported from Glinton, England@virginmedia That's right but I have not been a direct customer SINCE 2017 and was told as long as I use the account every 90 days I am fine. No notice is what I am disgusted by
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Michael Butler (@Michael73942063) reported from Glinton, England@davidmellie1970 @bradxLUFC @virginmedia Thanks but this only works if you have a virgin media package /account … i don’t as my email address was never conditional of this when i got the email address 23 years ago
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Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England@zI4ltY6GUpw74AE @virginmedia You have to register on their #Website, also "conveniently" not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Durrant (@je_durrant) reported@virginmedia Im afraid I’ve have more confidence if 1. You got my name right, 2. If neighbours 3 doors down, also with you, had also lost service, and 3. As an O2 customer, I could get a half decent reception
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Makaveli (@Makintel) reported@Stsantek @virginmedia I been with virgin media when they were blue yonder and they never gave a ****
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entrustTMF (@entrustTMF) reported@jackbremer @virginmedia I've been with them longer than that and, TBF, they've been good on the whole. However, the mark of a decent company, I feel, is how they handle problems...and @virginmedia were found totally wanting in my case. I hope for your sake you never have a serious problem with them 🤞🤞
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m a t t (@weyland76) reportedYet again @virginmedia not providing a service that I'm paying ridiculous amounts for each month - no internet AGAIN!! Absolute dog **** company.
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🌍 Anitaaaa (@Anitaaaa_W) reported@Stsantek @virginmedia That is absolutely disgusting. My mum is with virgin and I’ll be moving her in a few months when her contract is up. They’re customer service is absolutely ****
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MH (@MhMyxacc444) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful
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Chris Whild (@whild13) reported@virginmedia your service is absolutely terrible. Several messages, phone calls and still not resolved my issue
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RedditchVilla (@K6HolteEnd) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia were horrible to us. My mother had a stroke and had severe dementia. we tried to cancel her broadband and just keep the tv as she couldn't use a computer any more. They kept asking to speak to her and got angry when she couldn't remember her password. Utter scum.
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UAVHive (@UAVHive) reportedVirgin Media simply do not seem to grasp customer service, I really fear the damage the merger with O2 will do to the service there. Penny pinching over a bereavement is proof of a fundamentally mismanaged customer service.
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Christine💙 (@jaluch) reported@virginmedia I am waiting for a phone call from your rep. Will contact you if problem not solved, so far not happy with the response with your service