Virgin Media Outage Report in Eye, Peterborough, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eye, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Eye, Peterborough, England
The most recent Virgin Media outage reports came from the following cities: Peterborough and March.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Phone | |
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
||
| Peterborough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eye, England
Latest outage, problems and issue reports in Eye and nearby locations:
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JB Photography
(@TTBGYT) reported
from
Peterborough, England
Never, i repeat NEVER use @virginmedia, they are the most dogshit, unreliable service ive ever had to use. They boast they are the 'fastest most reliable connection', when they are infact the slowest ive ever used, train wifi is infact faster than your shambles of a network.
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. Exactly the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
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Karl Blackwell
(@kspeedyb) reported
from
Peterborough, England
@virginmedia is there any chance of sorting my broadband speed out today as been slow since Thursday. 3 days, 3 different times each day it should be sorted but still the same. Paying for 350mbps but getting 15mbps.
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WaBySaRuSrEX
(@thewaby87) reported
from
March, England
@virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!
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Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Peterborough, England
@virginmedia Turning it off and turning it back on will not fix this issue. I refuse to pay for a booster too, i pay enough each month for a sub-par service.
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JB Photography
(@TTBGYT) reported
from
Peterborough, England
@virginmedia any reason my wifi is going off every few hours??? Im fed up with your service constantly messing about with me. You are delivering none of your promises. DO NOT USE VIRGIN MEDIA
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JB Photography
(@TTBGYT) reported
from
Peterborough, England
Do not choose virgin media EVER. They are overpriced, their connection is shite, it goes down every month, and their customer service is ****.
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David Harman : Follow me on Gab.
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia Have you discontinued support for #TVControl app? Been like this for days now!
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Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Yaxley, England
Nearly just got scammed by a fake @virginmedia account. Silly me for thinking they actually wanted to contact me about my issue.
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David Harman : Follow me on Gab.
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia Done that 1st, as a matter of course,, but it affecting #Apple & #Android. It No problem, I'll just not use it.
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David Harman : Follow me on Gab.
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia It obvious to me nothing is going to be done about the problem, ive deleted the app off my phone & iPad thanks
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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georgina sheridan
(@georgiesheridan) reported
from
Yaxley, England
@virginmedia 1 month of awful WiFi and now it’s been down the last 20 minutes during the Spurs game 🤬😡 How can you put your prices up and then have worse service #sortitout
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Matt Dickings
(@MattDickings) reported
from
Peterborough, England
@virginmedia not sure what happened but slightly **** myself when had no signal for an hour, thank the lord it's back now
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Matt Dickings
(@MattDickings) reported
from
Peterborough, England
Whatever the issue was with @virginmedia mobile network it's fine now. Did @richardbranson need to borrow 10p for the meter
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Ham
(@CatherineMHam) reported
@virginmedia The customer advisor kept saying he couldn’t see all the information but did acknowledge someone may have ‘misheard’. Despite his assurance about 48hr reconnection we have still been text about collection of Virgin box etc. Please DM me to arrange a phone call to resolve.
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Paul D
(@RCZPaul) reported
@virginmedia Still, after all this time and you saying you have the equipment back, I am getting emails to the closed account (you closed it) letters to my old house, (you was notified I have moved) and now I have had to take my complaint to the regulator. Some good talking to you.
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bruh
(@32bitboof) reported
@mikeallder @virginmedia same problem here
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Rachel Smith
(@HotelRach) reported
@jerrijd @virginmedia Ours is still down :(
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🖤🤍🖤˜”*°•.˜”*°• Marie •°*”˜.•°*”˜🖤🤍🖤
(@Blue_eyes_Holty) reported
@virginmedia what’s the complaints department number ? Your customer services is absolutely shocking ! Put through to 8 different people then the last hangs up !!! All to close account! Absolutely disgusting service ! The fact I was thinking of staying
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hlord08
(@ponks1) reported
@virginmedia no phone signal on my mobile all morning . Can you advise please
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Steelboy and *Woke* 🇪🇺🇬🇧🇳🇱🏳️🌈🌍
(@steelboysteel) reported
@DrewLawDesign Virgin Media customer support.
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colin burke
(@twitburkie) reported
@virginmedia how do I report having NO land line phone service? Tests say no issues, when I phone the recording blathers on re broadband problem, before advising I've called re fault with TV? Then it suggests possible wait for an hour-maybe if I was sure of being correctly routed
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Rachel Smith
(@HotelRach) reported
@virginmedia Any news? Our postcode is EX4 3SP, I can’t register the issue online as we’re a business. Who can’t do any work at the moments with lots of disgruntled guests!
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camcatchthesehands
(@camiikazeee) reported
It’s literally the 21st century @virginmedia there is no excuse for your WiFi to be so bad pls grow up