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Virgin Media

Virgin Media outages and service status in Eye, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Eye, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Apr 29, 3:19 PM GMT+1.
  • 50% Internet (50%)
  • 50% TV (50%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 5: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Eye, England

The most recent Virgin Media outage reports came from the following cities: Peterborough.

CityProblem TypeReport Time
Peterborough TV 6 days ago

Nearby cities with recent reports

Peterborough

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Eye, England

Latest outage, problems and issue reports in Eye and nearby locations:

  • david_harman_uk
    🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, England

    After 10(ish) years, is was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty, I feel liberated.

  • david_harman_uk
    🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @virginmedia That is how I did it. FYI: my "On demand" service has literally just stopped working.

  • david_harman_uk
    🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, England

    After 10(ish) years, I was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty. I feel liberated.

  • consultphysio
    Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Rubbish customer care! Three last minute cancellations over 2 months! Still waiting for broadband installation! Far too many third party contractors who are useless 🙄🙄🙄! Everyone pls stay off Virgin

  • dazposhie
    daza b (@dazposhie) reported from Peterborough, England

    @virginmedia can’t get through to anyone and tv not working after box was updating for 3 hours 😞

  • Martin4Satan
    Martin (@Martin4Satan) reported from Peterborough, England

    Anyone else having intermittent issues with @virginmedia #Peterborough

  • consultphysio
    Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Yes another complaint raised and they closed the same day saying resolved. To be frank your cheap outsourced call centres are typically fraud!

  • PellSam
    Sam Pell (@PellSam) reported from Peterborough, England

    Thanks @virginmedia just spent my lunch break on hold and did not get through. A whole 44 minutes. This is the second time I’ve tried. I understand you don’t want customers to leave but how can I cancel if you don’t answer the call.

  • consultphysio
    Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia 2/2 if you can’t provide service just say No don’t keep moving goal posts and do nothing till you get close to the next deadline

  • FFBritBaller
    Rob Grimwood 🇬🇧 (@FFBritBaller) reported from Yaxley, England

    Nearly just got scammed by a fake @virginmedia account. Silly me for thinking they actually wanted to contact me about my issue.

  • kevwilson58kev
    kevin wilson (@kevwilson58kev) reported from Peterborough, England

    Hi can you please help me to cancel my sport iv filled form in three times its not working it either fails to recognise my e mail post code or something else why would I want to keep paying you when I'm not watching it I can't call you and can't fill form in please #virginmedia

  • david_harman_uk
    🇪🇺 David Harman 🐘 : mustn't grumble! (@david_harman_uk) reported from Peterborough, England

    This is a repeat of the trouble I had cancelling my services with @virginmedia, so it isn't an isolated incident. pp @Ofcom

  • docgpalmer
    graham palmer (@docgpalmer) reported from Peterborough, England

    @virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting

  • consultphysio
    Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Permission is not the problem it’s your third party availability as the work is scheduled for several different days and no one turned up! Frankly say “we cannot always provide as promised” advertise that statement. I don’t set dates you do and fail to act!

  • MattDickings
    Matt Dickings (@MattDickings) reported from Peterborough, England

    @virginmedia not sure what happened but slightly **** myself when had no signal for an hour, thank the lord it's back now

  • david_harman_uk
    David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    @smcculloch12 @ItsRykard @virginmedia My service has been badly affected too. Yet status page say all is is runing full speed, I'm assuming to avoid paying refunds to customers (I'm currently getting about one 5th of what I'm paying for)

  • maaarkle
    MG | 🌸 (@maaarkle) reported from Peterborough, England

    I just wanna introduce @virginmedia to @CrapBroadband. They give me a 24 month discount - then when I move halfway through the contract restarts but the discount does not. So I'm paying more money for the same service for the next three months for no good reason.

  • david_harman_uk
    David Harman : Follow me on Gab. (@david_harman_uk) reported from Peterborough, England

    @virginmedia Done that 1st, as a matter of course,, but it affecting #Apple & #Android. It No problem, I'll just not use it.

  • jbracemedia
    JB Photography (@jbracemedia) reported from Peterborough, England

    The desperation is so unreal that they even cut the phone off! So glad we left those money hungry bastards, we've given them so many chances to fix our issues, but it's always been 'our fault' and never helped. So long Virgin Media.

  • TrueloveCathy
    cathy (@TrueloveCathy) reported from Peterborough, England

    @simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • theamayzingmrsM
    G.Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported

    @virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail

  • Brutha_bear74
    Chris (@Brutha_bear74) reported

    @virginmedia I’m trying to login to my account but I’m getting an error code of IDF-12B, how can I pay my bill or get in the app? It’s not recognising my email even though I’m getting my email bills from you

  • nameHarryPalmer
    Sarah (@nameHarryPalmer) reported

    @entrustTMF @virginmedia That's ludicrous! So an engineer couldn't be bothered to fix the "noise" and just cut you off?

  • charlie191965
    4K Reliable IPTV SERVICE 🇬🇧🇫🇷🇧🇪 (@charlie191965) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events

  • sharman_robert
    Rob Sharman ⭐️⭐️ (@sharman_robert) reported

    @virginmedia appalling customer service, you either speak to a bot or a moron on a messaging service…they still haven’t fixed any of my issues I’m done at this point

  • The_Broski_Boot
    AJ (@The_Broski_Boot) reported

    @virginmedia The estimated fix time was initially reported to be 6 May at 1pm Then we got told today at 6pm Now it’s back to 6 May at 1pm Surely we cannot be left without broadband and TV until Wednesday? Ref : F012271473

  • GeorgeHBaxter
    ᴚƎ⊥X∀ᙠ Ǝ⅁ᴚOƎ⅁ (@GeorgeHBaxter) reported

    @virginmedia I’m disgusted that after being a VM customer for 18 straight years, I am being charged double to renew compared to VM new customer offer. DM me to resolve or I’m off to SKY. So disappointing to have to post this.

  • seanhanlon77
    Sean Hanlon (@seanhanlon77) reported

    @SziIlar @RacingTV It’s on RTV extra but RTV app is horrid and worse quality, prob watch it on Virgin Media or Sky

  • _malcolmsex
    Bob Ross 🐑 (@_malcolmsex) reported

    Virgin Media locked in when they heard I was moving Internet off at exactly midnight holy ****

  • Mike1710575
    4K Iptv Service Provider (@Mike1710575) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events