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Virgin Media outages and service status in Eye, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Eye, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 11, 11:47 AM GMT+1.
  • 78% Internet (78%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Eye, England

The most recent Virgin Media outage reports came from the following cities: Peterborough, and March.

CityProblem TypeReport Time
Peterborough Internet 4 days ago
Peterborough Internet 13 days ago
Peterborough Internet 13 days ago
Peterborough Total Blackout 13 days ago
Peterborough Internet 14 days ago
Peterborough Wi-fi 14 days ago

Nearby cities with recent reports

Peterborough

1 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Eye, England

Latest outage, problems and issue reports in Eye and nearby locations:

  • FFBritBaller
    Rob Grimwood 🇬🇧 (@FFBritBaller) reported from Peterborough, England

    @virginmedia Turning it off and turning it back on will not fix this issue. I refuse to pay for a booster too, i pay enough each month for a sub-par service.

  • NwsPhotographer
    Terry Harris (@NwsPhotographer) reported from Peterborough, England

    @virginmedia please change your website back to reflect that the service is still down after 2 days in the PE2 area. I'm on 300+ and getting 28...

  • TTBGYT
    Official Trainspotting Peterborough (TTBG_YT) (@TTBGYT) reported from Peterborough, England

    @LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.

  • docgpalmer
    graham palmer (@docgpalmer) reported from Peterborough, England

    @virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting

  • david_harman_uk
    David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    @wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.

  • Michael73942063
    Michael Butler (@Michael73942063) reported from Glinton, England

    @davidmellie1970 @bradxLUFC @virginmedia Thanks but this only works if you have a virgin media package /account … i don’t as my email address was never conditional of this when i got the email address 23 years ago

  • bfrposh
    Bernard Randall (@bfrposh) reported from Whittlesey, England

    @virginmedia I'll be invoicing you for the data I'm having to use while my connection is lost. My router (Hub 3) just cut out at 12:50 for no apparent reason and resetting hasn't worked at all. I need this to work.

  • CaswellAdrian
    Adrian Caswell (@CaswellAdrian) reported from Peterborough, England

    @virginmedia have hit another low after the last price hike. No internet, TV or phone since at least 3pm and poor help over the phone. Repair deadline has passed. Time for a change.

  • scottworsfold
    scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont

  • Michael_Catling
    Michael Catling (@Michael_Catling) reported from Peterborough, England

    @virginmedia Who can I speak to regarding the Virgin TV app as I am unable to login to my account and your customer service won’t let me speak to an agent?!

  • consultphysio
    Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Permission is not the problem it’s your third party availability as the work is scheduled for several different days and no one turned up! Frankly say “we cannot always provide as promised” advertise that statement. I don’t set dates you do and fail to act!

  • MattDickings
    Matt Dickings (@MattDickings) reported from Peterborough, England

    Whatever the issue was with @virginmedia mobile network it's fine now. Did @richardbranson need to borrow 10p for the meter

  • scottworsfold
    scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont

  • Martin4Satan
    Martin (@Martin4Satan) reported from Peterborough, England

    Anyone else having intermittent issues with @virginmedia #Peterborough

  • consultphysio
    Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia 2/2 if you can’t provide service just say No don’t keep moving goal posts and do nothing till you get close to the next deadline

  • PaulAllen007
    Paul Allen (@PaulAllen007) reported from Whittlesey, England

    @StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .

  • TTBGYT
    JB Photography (@TTBGYT) reported from Peterborough, England

    Do not choose virgin media EVER. They are overpriced, their connection is shite, it goes down every month, and their customer service is ****.

  • FlirtsForFood
    Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England

    @virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.

  • dazposhie
    daza b (@dazposhie) reported from Peterborough, England

    @virginmedia can’t get through to anyone and tv not working after box was updating for 3 hours 😞

  • david_harman_uk
    David Harman : Follow me on Gab. (@david_harman_uk) reported from Peterborough, England

    @virginmedia It obvious to me nothing is going to be done about the problem, ive deleted the app off my phone & iPad thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pokerchamp_Cbbo
    Cububo (@pokerchamp_Cbbo) reported

    @koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵‍💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀

  • MartinLawton
    Martin Lawton (@MartinLawton) reported

    @virginmedia What is the point, your website keeps saying you are looking into it and keeps changing the fix time, you will just say the same. 😐

  • TrapitJon
    Jonny Rep (@TrapitJon) reported

    @Hank83416250473 @virginmedia Always go here to report it myself. It’ll usually tell you if there’s an issue in your area and when it’s likely to be fixed

  • philbreadin
    Phil (@philbreadin) reported

    @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @sky is looking more tempting.

  • nkgms
    concerned person (@nkgms) reported

    Is there a problem with Virgin Media tv in the Bushey, Hertsmere area?

  • hzBUpYOUrdy1gWR
    Marshall Burns (@hzBUpYOUrdy1gWR) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • cripps_alan
    Alan Cripps (@cripps_alan) reported

    @virginmedia do you ever listen to to your own customer service recorded messages ? They are awful ! Totally unclear what we are expected to do to restart service ! . And why does your customer service team not start until 8am when they are based in India ? Makes no sense

  • S_Herbie
    Simon 🎳🇪🇺🇬🇧 (not parody) (@S_Herbie) reported

    @sharonmariahall @virginmedia I rarely have any issues with the service and pay a good price on my current contract

  • iadnan9
    Addy (@iadnan9) reported

    @AlloquiStrix @virginmedia Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.

  • PHILROOKS
    just me (@PHILROOKS) reported

    @sharonmariahall @virginmedia It's not @virginmedia I find the issue, it's the poor customer service. I cannot understand how a CEO doesn't see all the bad reviews and do something about it.