Virgin Media Outage Report in Holbeach St. Johns, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Holbeach St. Johns, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holbeach St. Johns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Holbeach St. Johns, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough and Wisbech.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Phone | |
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
||
| Peterborough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Holbeach St. Johns, England
Latest outage, problems and issue reports in Holbeach St. Johns and nearby locations:
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Andrew palmer
(@palmer606) reported
from
Peterborough, England
@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
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Martin
(@Martin4Satan) reported
from
Peterborough, England
Anyone else having intermittent issues with @virginmedia #Peterborough
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Terry Harris
(@NwsPhotographer) reported
from
Peterborough, England
@virginmedia please change your website back to reflect that the service is still down after 2 days in the PE2 area. I'm on 300+ and getting 28...
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
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Jaleixo
(@JoelJAleixo) reported
from
Peterborough, England
@Roboteernat @virginmedia @ITV @BGT They will never assume they F@&£&@ up tonight ... I bet @SimonCowell is now screaming at someone ...
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Simon & Lisa
(@ReevesFamAdvs) reported
from
Bretton, England
Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
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Simon Worsfold
(@simonworsfold78) reported
from
Peterborough, England
@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
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Adrian Caswell
(@CaswellAdrian) reported
from
Peterborough, England
@virginmedia have hit another low after the last price hike. No internet, TV or phone since at least 3pm and poor help over the phone. Repair deadline has passed. Time for a change.
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graham palmer
(@docgpalmer) reported
from
Peterborough, England
@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
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James Devlin
(@JDevlin116) reported
from
Peterborough, England
@virginmedia Having read up on this I don’t think that is an option. Is there any soloutions you offer otherwise I may have to switch network which I don’t want to do
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Matt Worsdall
(@mattworsdall35) reported
from
Eye, England
@virginmedia very poor customer service, now been on hold 30 mins. Rang up to cancel my services this is one of the reasons why. Shouldnt have let cancelations put me through to customer relations to see if they can do a deal! Piss poor Virgin Media
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Kirsty Wright
(@LOLRoadhouse) reported
from
Peterborough, England
@virginmedia Thanks guys. The complaint relates to my broadband. But it’s mostly about the service we’ve received from both the customer service team and the complaints team.
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Nathan Pinnock
(@NathanPinnock) reported
from
Peterborough, England
@virginmedia I’ve just spent an hour on the phone for someone to tell me they can respond to a formal complaint in 5-7 working days. Customer service
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
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Sam Pell
(@PellSam) reported
from
Peterborough, England
Thanks @virginmedia just spent my lunch break on hold and did not get through. A whole 44 minutes. This is the second time I’ve tried. I understand you don’t want customers to leave but how can I cancel if you don’t answer the call.
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Smeds
(@paul_smedley) reported
from
Peterborough, England
@virginmedia No reported issues now or last night, happening two or three times a day at the moment
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Captain Suleiman
(@Sulcalibur) reported
from
Peterborough, England
@Armadilo69 @SkySports @virginmedia @SkyUK Mine is down too mate. Walking down the road yesterday looks like some clever chap has ploughed straight into the connection box down my street. 😩
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Rin Evans
(@rin_evans) reported
from
Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
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Richard Moses
(@Richardjmoses) reported
from
Peterborough, England
@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
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Mel
(@mel5849) reported
from
Peterborough, England
@virginmedia massive thanks to Mark in your Swansea customer relations department, saved me some money and I still have the package I want. Excellent friendly knowledgeable customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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evannakappos
(@evannakappos) reported
@virginmedia The initial complaint was submitted on the 20th of February and the response which came through on the 22nd of feb was not only incorrect but didn’t respond to all my issues. I both called and emailed to response. I then emailed again on the 1st.
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Daz
(@CockneyDazza) reported
@virginmedia why do you offer the worst levels of customer service? Do you not value your customers? You have enough staff to chase payments but not enough staff to answer customer queries. Even when it's about new business? #ofcom
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SEBASTIAAN
(@sebastiaanevans) reported
@virginmedia after a fun game of transfer tennis of over an hour, it was kind to have the call dropped upon it answered. You make it so impossible to cancel an account. Total shambles. Will never use again.
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Nigel
(@inharrow) reported
@virginmedia Just tells me I have a technician booked… usually it says systems working nothing in our area. Don’t see the point of a technician visiting as problem is outside… why couldn’t the resolution team provide accurate information and be helpful…
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Gary
(@Gary_Heyes) reported
@virginmedia do you think it’s acceptable to be on hold for 45 mins and then when dealing with the retention team I get told £3 off is the best deal. I have been a customer for 10 years I think it’s beyond a joke.
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Tracey Blunden
(@goofeyshouse) reported
@virginmedia I have - we had a power cut at 10.30. Power is back but no broadband. However I explained that until the internet is working, my mums call button will not work. Therefore I have to stay here with her until you fix it. An engineer is booked for Tuesday!
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evannakappos
(@evannakappos) reported
@virginmedia just replied to my tweet and told me to call their mainline number again. After I said I’ve called a total of 16 times and needed help. I AM SO TIRED OF THIS
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Gideon Lord Games
(@GideonLordGames) reported
@virginmedia @parallels08 the issue has finally been sorted and the upcoming bill will be refunded to me within 40 days and contract cancelled by end of this month. I am very happy with this outcome. I do think however that the customer service on the phone could be a lot better than it is currently.
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Fleur-K
(@Fleur_K6) reported
@virginmedia need to report a landline down but going around in circles. Very stressful as father just died and need it sorted for my mother. Can a human make contact?
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evannakappos
(@evannakappos) reported
@virginmedia not acceptable - I have been very clear that I’ve not made any progress with your agents on the phone - 16 calls - I would like you to refer to my complaint number and escalate and have someone properly reply or call me