Virgin Media Outage Report in Holbeach St. Johns, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Holbeach St. Johns, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holbeach St. Johns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Holbeach St. Johns, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough and Spalding.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Spalding |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Holbeach St. Johns, England
Latest outage, problems and issue reports in Holbeach St. Johns and nearby locations:
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Adrian Caswell
(@CaswellAdrian) reported
from
Peterborough, England
@virginmedia have hit another low after the last price hike. No internet, TV or phone since at least 3pm and poor help over the phone. Repair deadline has passed. Time for a change.
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia sneaked down my internet speed yet again!
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Kirsty Wright
(@LOLRoadhouse) reported
from
Peterborough, England
@virginmedia Thanks guys. The complaint relates to my broadband. But it’s mostly about the service we’ve received from both the customer service team and the complaints team.
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
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Matt Worsdall
(@mattworsdall35) reported
from
Eye, England
@virginmedia very poor customer service, now been on hold 30 mins. Rang up to cancel my services this is one of the reasons why. Shouldnt have let cancelations put me through to customer relations to see if they can do a deal! Piss poor Virgin Media
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Simon & Lisa
(@ReevesFamAdvs) reported
from
Bretton, England
Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
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Nathan Pinnock
(@NathanPinnock) reported
from
Peterborough, England
@virginmedia I’ve just spent an hour on the phone for someone to tell me they can respond to a formal complaint in 5-7 working days. Customer service
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Captain Suleiman
(@Sulcalibur) reported
from
Peterborough, England
@Armadilo69 @SkySports @virginmedia @SkyUK Mine is down too mate. Walking down the road yesterday looks like some clever chap has ploughed straight into the connection box down my street. 😩
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Rin Evans
(@rin_evans) reported
from
Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
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graham palmer
(@docgpalmer) reported
from
Peterborough, England
@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
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Simon Worsfold
(@simonworsfold78) reported
from
Peterborough, England
@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
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Richard Moses
(@Richardjmoses) reported
from
Peterborough, England
@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
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Martin
(@Martin4Satan) reported
from
Peterborough, England
Anyone else having intermittent issues with @virginmedia #Peterborough
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Jaleixo
(@JoelJAleixo) reported
from
Peterborough, England
@Roboteernat @virginmedia @ITV @BGT They will never assume they F@&£&@ up tonight ... I bet @SimonCowell is now screaming at someone ...
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Smeds
(@paul_smedley) reported
from
Peterborough, England
@virginmedia No reported issues now or last night, happening two or three times a day at the moment
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Sam Pell
(@PellSam) reported
from
Peterborough, England
Thanks @virginmedia just spent my lunch break on hold and did not get through. A whole 44 minutes. This is the second time I’ve tried. I understand you don’t want customers to leave but how can I cancel if you don’t answer the call.
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.
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Andrew palmer
(@palmer606) reported
from
Peterborough, England
@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Macharg
(@andymacharg) reported
@virginmedia login to connect is timing out. Is this a known problem?
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Shayeno
(@Shayeno_) reported
Call Virgin media to cancel TV subscription & channels But we want to keep the Internet. They say "okay no problem" Instant Internet issues, cutting out. Dropping to 10mbs. Suspect as ****.
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Carol C
(@Haggiscomfeijao) reported
@virginmedia Your instructions + the box help options seems to have done it! Am waiting for the info to load. Thanks so much for the prompt support 🙏
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Phil Jacks
(@100Phish) reported
@virginmedia are you telling me that the internet is going to be down for 5 days? How is that reasonable?
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Samantha Nicol
(@SamNicol13) reported
@virginmedia I do have the connect app and I will scan each room tomorrow in the house tomorrow when I’m the only one here as god help me if I suggest the tweenager stops watching YouTube 🙈
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Stu Hel
(@stubeanhead) reported
@virginmedia I'm trying to cancel my virgin media service and I am challenging the £280 disconnection fee due to on going issues. So unless you can sort that out?
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BrianJ
(@Bee_Kay_Jay) reported
@virginmedia Still intermittent connection issues & random hub resets just after midnight. Making slow progress through the forum
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Phil Jacks
(@100Phish) reported
@virginmedia So the outage is for 5 days?
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slide away
(@slideaway2002) reported
@virginmedia We had issues with the Internet on a work laptop as we work from home, after loads of phones calls and even being told to upgrade our package you sent someone out who sorted the issues by changing our box and a connector at the back? Since then it's worked.
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clox
(@louisebrath1) reported
@virginmedia Thank you for checking. Would you be able to tell me what that means and why it's going to take 6 days to fix?! And will I receive a refund for loss if service? Many thanks.