Virgin Media Outage Report in Holbeach St. Johns, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Holbeach St. Johns, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holbeach St. Johns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Holbeach St. Johns, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough and Wisbech.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
TV | |
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
Total Blackout | |
| Peterborough |
Wi-fi | |
| Peterborough |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Holbeach St. Johns, England
Latest outage, problems and issue reports in Holbeach St. Johns and nearby locations:
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Jaleixo
(@JoelJAleixo) reported
from
Peterborough, England
@Roboteernat @virginmedia @ITV @BGT They will never assume they F@&£&@ up tonight ... I bet @SimonCowell is now screaming at someone ...
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Andrew palmer
(@palmer606) reported
from
Peterborough, England
@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
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graham palmer
(@docgpalmer) reported
from
Peterborough, England
@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.
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Rin Evans
(@rin_evans) reported
from
Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
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Terry Harris
(@NwsPhotographer) reported
from
Peterborough, England
@virginmedia please change your website back to reflect that the service is still down after 2 days in the PE2 area. I'm on 300+ and getting 28...
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Martin
(@Martin4Satan) reported
from
Peterborough, England
Anyone else having intermittent issues with @virginmedia #Peterborough
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
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Nathan Pinnock
(@NathanPinnock) reported
from
Peterborough, England
@virginmedia I’ve just spent an hour on the phone for someone to tell me they can respond to a formal complaint in 5-7 working days. Customer service
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Sam Pell
(@PellSam) reported
from
Peterborough, England
Thanks @virginmedia just spent my lunch break on hold and did not get through. A whole 44 minutes. This is the second time I’ve tried. I understand you don’t want customers to leave but how can I cancel if you don’t answer the call.
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Simon Worsfold
(@simonworsfold78) reported
from
Peterborough, England
@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
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Captain Suleiman
(@Sulcalibur) reported
from
Peterborough, England
@Armadilo69 @SkySports @virginmedia @SkyUK Mine is down too mate. Walking down the road yesterday looks like some clever chap has ploughed straight into the connection box down my street. 😩
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Smeds
(@paul_smedley) reported
from
Peterborough, England
@virginmedia No reported issues now or last night, happening two or three times a day at the moment
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
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Matt Worsdall
(@mattworsdall35) reported
from
Eye, England
@virginmedia very poor customer service, now been on hold 30 mins. Rang up to cancel my services this is one of the reasons why. Shouldnt have let cancelations put me through to customer relations to see if they can do a deal! Piss poor Virgin Media
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Kirsty Wright
(@LOLRoadhouse) reported
from
Peterborough, England
@virginmedia Thanks guys. The complaint relates to my broadband. But it’s mostly about the service we’ve received from both the customer service team and the complaints team.
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Adrian Caswell
(@CaswellAdrian) reported
from
Peterborough, England
@virginmedia have hit another low after the last price hike. No internet, TV or phone since at least 3pm and poor help over the phone. Repair deadline has passed. Time for a change.
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Simon & Lisa
(@ReevesFamAdvs) reported
from
Bretton, England
Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
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Richard Moses
(@Richardjmoses) reported
from
Peterborough, England
@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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@weegoldie
(@weegoldie18) reported
@virginmedia what is going on with your complaint process? Why do I keep being promised a resolution to a complaint and nothing happens?? Such poor customer service!!
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matt new
(@mattnew74) reported
@virginmedia have you made provisions for extra staff for 1st March to be able to cope with the influx of calls and messages for customers to terminate their contract with @virginmedia
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Gregg Campbell
(@greggsmeg) reported
@ViaplaySportsUK I’m having issues logging into the app. Existing customer through @virginmedia. I’m currently watching it on my tv but won’t recognise my details on the app.
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Big judge joe
(@Soccerjudge) reported
@virginmedia It's wired also tried WiFi The broadband keeps dropping out on other devices to have to keep rebooting but same issue again after about ten minutes The hub light flashes rather than being sold
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Jonathan Ford
(@jdford392) reported
@virginmedia Hi, the service is fine. It is the Hub that is faulty, no one wants to know and I am now without any internet. A technician came yesterday and thought he fixed it but clearly not. I have made 5 phone calls and I am getting nowhere, I’m a remote worker and need it fixed ASAP
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Jack Lovatt
(@FlushToJack) reported
@virginmedia your online/phone support is shocking. Only dedicate your service team for new customers. Shambolic
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Malachy Magumcia
(@MalachyMags88) reported
@virginmedia Please can I request a service priority on this if ever a technician becomes available in the next 24 hours
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Natalie, Creator of Vegans
(@NatalieMundy3) reported
I know I moaned about talk talk a lot (they are bad) but my god does Virgin Media have them beat in the worst WiFi providers. At least with talk talk the connection was somewhat reliable WITH VIRGIN I HAVE TO SPEND AT LEAST AN HOUR CONNECTING MY PS5 TO THE WIFI EVERY TIME I GO ON
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Dan White
(@SpeedBladee) reported
@virginmedia what has happened to customer loyalty? Just got off the phone to two very rude people(one thought it was funny to argue) about the price increase(disgusting, btw) and the new customer deal of £39.99 for the 1gig internet. Which your call centre lied to me about.
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David Kellett BSc
(@Davidrwkellett) reported
@virginmedia Waste of time. Phoned 3 times this morning. Told twice the issue would DEFINITELY be sorted. PROMISED me resetting the router will help. Didn’t. I have just been told im going to have to wait 24 hours and iv got to put up with it, as nothing else can be done!