Virgin Media outages and service status in Wisbech, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wisbech, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Wisbech come from postal codes PE13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wisbech, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wisbech, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wisbech, England
The most recent Virgin Media outage reports came from the following cities: Wisbech, and March.
| City | Problem Type | Report Time |
|---|---|---|
 Wisbech
|
Phone | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Wisbech, England
Latest outage, problems and issue reports in Wisbech and nearby locations:
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Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. Exactly the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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Producer Speechless (@speechlessfm) reported from Downham Market, England@virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want
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sean smith (@seansmi3214635) reported from Wisbech, England@virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.
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WaBySaRuSrEX (@thewaby87) reported from March, England@virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!
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Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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sean smith (@seansmi3214635) reported from Wisbech, England@virginmedia Further to yesterday message I still have the same problem & have been unable to speak to an adviser. Usual trouble shooting hasn't worked
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Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England@virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.
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Katie (@j2ktu) reported from March, England@virginmedia why is my internet so shit. Roll on September #contractsup
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°•▪︎♡ Tracey ♡▪︎•° (@Mum2five73) reported from Wisbech, EnglandAnyone else having problems with virgin media had no Internet all day #virginmediadown
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Katie (@j2ktu) reported from March, England@virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive
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Daryl 🏳️🌈🇬🇧 (@daryl_dickenson) reported from Wimblington, England@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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Katie (@j2ktu) reported from March, England@virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help
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PBTV (@PaulBryanTV) reported from Wimblington, EnglandSo @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gusto beats (@gusto_beats) reportedFFS 😡😡😡😡 I’m 6 foot 6 FOOT away from my disc thing and sitting in my garden and my #btwifi is dropping out on my phone!!!! @virginmedia PLEASE put your internet down my road. @bt_uk you suck
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ravnsnakeeyes (@deltaforever428) reported@Katuhstrophikz @elliviant Virgin media is bad
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❌️ (@Guacamole_Hater) reported@elliviant I've got just broadband with virgin media (worst customer service in the world) and I'm paying £21 for 250mb. Also this reminded me I forgot to pay my bill 2 days ago so thanks for this haha 😭
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Robin Carder (@robincarder) reportedIs this a known issue? Same here for us @virginmedia
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Phil66 (@phil66uk) reported@virginmedia @alexand979677 And they don't take off anything if your service is down either
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Gram (@Gram7070707070) reported@Carolestfc1 @virginmedia Worst company I have ever dealt with and it's not even close. They'll screw your credit rating by mistake and never, ever fix it. They'll hang up on you, the staff don't put notes on accounts and you have to tell the same story to 20 different disinterested call centre staff.
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Jambo (@The_real_Jambo_) reported@virginmedia @alexand979677 I had no TV service for 16 days during the worldcup. Eventually fixed it and they refused to discount my bill because I still had internet. Been with them for nearly 7 years, renewals up soon and the best price they can offer is £15 DEARER than my current price.
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Alan 🇱🇻🏴🇱🇹 (@AlanBM91) reportedAnyone else @virginmedia not letting them sign in to My virgin media? On the website or the app?
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putasinghonit (@putasinghonit) reportedAnyone ever had @virginmedia charge them for a movie they never purchased? Theres no history on my app, box or even an email confirmation of said purchase mind you - just a charge on my bill for £17.99 which they say was purchased with a pin number on the box.
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Gary Adams (@GazzaAdams) reported@virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.