Virgin Media

Virgin Media Outage Report in Wisbech, Cambridgeshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wisbech, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wisbech and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wisbech, Cambridgeshire, England 02/13/2026 18:10

February 13: Problems at Virgin Media

Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wisbech, England

Latest outage, problems and issue reports in Wisbech and nearby locations:

  • PaulBryanTV PBTV (@PaulBryanTV) reported from Wimblington, England

    So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.

  • j2ktu Katie (@j2ktu) reported from March, England

    @virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help

  • FlirtsForFood Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England

    @virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.

  • j2ktu Katie (@j2ktu) reported from March, England

    @virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive

  • Mum2five73 °•▪︎♡ Tracey ♡▪︎•° (@Mum2five73) reported from Wisbech, England

    Anyone else having problems with virgin media had no Internet all day #virginmediadown

  • FlirtsForFood Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England

    @kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. Exactly the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!

  • FlirtsForFood Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England

    @kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!

  • speechlessfm Producer Speechless (@speechlessfm) reported from Downham Market, England

    @virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want

  • daryl_dickenson Daryl 🏳️‍🌈🇬🇧 (@daryl_dickenson) reported from Wimblington, England

    @virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀

  • j2ktu Katie (@j2ktu) reported from March, England

    @virginmedia why is my internet so shit. Roll on September #contractsup

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • aconaghan Alison Conaghan 💙 🇪🇺 🕷️ (@aconaghan) reported

    I have received a "Final Letter" from @virginmedia after four months of trying to solve my issues. Still no explanation of what caused the problem because the document is password protected so I can't read it. They are really having a laugh now.

  • XplosiveCandyZM ZJM. (@XplosiveCandyZM) reported

    @virginmedia 2 months, 2 MONTHS! I’ve been trying to cancel my services cause I’ve moved and all you do is apologise and transfer me to a different department. But have no problem in taking my money still!!

  • esenfur Esenfur (@esenfur) reported

    @virginmedia all day the Internet has been terrible. Reset router. Done tests on the virgin site, checked on your site for errors.. Nothing wrong... So why can't I stay in Microsoft teams trying to work from home?! 😡

  • b1gpat Pat Ryan (@b1gpat) reported

    @virginmedia Problems occur, I get that. But I signed into my account and it still says No known issues. If I was aware that you already knew about the problem, I would not have spent almost an hour calling you, giving you the same details ... 1/2

  • CoachJSO_ JSO (@CoachJSO_) reported

    Got a clean gpro superlight sat on my desk not being used because big **** off Dave and Steve from Virgin media drilled through the main power line when paving the road....about to do bad things.

  • b1gpat Pat Ryan (@b1gpat) reported

    @virginmedia ... over and over again, checking lights on the router, resetting it and running multiple speed tests. It was an utter waste of my time. If there's a problem please just tell us that you already KNOW about it. It shouldn't be this difficult. 2/2

  • AshleyJSheridan Ashley Sheridan (@AshleyJSheridan) reported

    @virginmedia Enough with the faux apologies. Are you even going to attempt to address the clearly bad training that your support staff are receiving? Even last year your staff are telling me there's no such thing as Ocfom!

  • Sellers84869740 Sellers (@Sellers84869740) reported

    @virginmedia No point being fast if you can't even get the thing going. Every few days, the performance drops and today completely down and now its up at less than half the speed . Sort it, or abort it

  • KevTalbot Kev Talbot (@KevTalbot) reported

    @virginmedia Nothing, they won’t tell me next steps as they have no idea when the work can be done, does this now mean my account is cancelled? Does being a customer for over a decade mean nothing?

  • TommyBarnett69 Tom Barnett (@TommyBarnett69) reported

    @virginmedia It'd terrible in different areas I'm travelling at the minute. I work in telecoms and I've never had this problem before. But the last few weeks it hasn't been good anywhere.