Virgin Media Outage Report in Wisbech, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wisbech, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wisbech and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wisbech, England
Latest outage, problems and issue reports in Wisbech and nearby locations:
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Katie
(@j2ktu) reported
from
March, England
@virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive
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Katie
(@j2ktu) reported
from
March, England
@virginmedia why is my internet so shit. Roll on September #contractsup
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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WaBySaRuSrEX
(@thewaby87) reported
from
March, England
@virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!
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Producer Speechless
(@speechlessfm) reported
from
Downham Market, England
@virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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°•▪︎♡ Tracey ♡▪︎•°
(@Mum2five73) reported
from
Wisbech, England
Anyone else having problems with virgin media had no Internet all day #virginmediadown
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. Exactly the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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Katie
(@j2ktu) reported
from
March, England
@virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Pearce
(@patrickkpearce) reported
@virginmedia I have texted that number, so would appreciate if you could at least ask the appropriate team to look out for a text ending in 294 sent at 09:40 today? Given that Vic said he spent 2 days on hold, added to my bros 4+ with no answer either, I would appreciate a priority service.
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Tech N food
(@PeterHarar) reported
@virginmedia Why should I be in contract as it’s virginmedia fault I demand Amy full refund and disconnection of my service without any penalty..
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Pete Littlewood
(@prlittlewood) reported
@virginmedia 2/2 It is also pretty irritating that you refuse to tell your customers what the actual problems were!!!
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Karen Slatrt
(@Kaazza14) reported
@virginmedia This was escalated & technician came yesterday, spoke to their manager as contractors need to come back & properly repair fibre cable - promised today/ tomorrow- are they definitely coming as no updates ? 1st reported 12th Dec!!! Only been with you since Oct - service terrible
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Tech N food
(@PeterHarar) reported
@virginmedia Virgin media staff says there is nothing wrong these are the people sitting behind the screen , I guess engineer is stupid who did all the checks and confirmed there is problem with line and may take up to 5 weeks to to put new line
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Pete Littlewood
(@prlittlewood) reported
@virginmedia It's a joke - it was off last night - no idea what time it came back, then it's gone again. It's a shame there's no real competition for Virgin because you might actually up your game a bit and deal with whatever issues cause these random outages. 1/2
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Karen Slatrt
(@Kaazza14) reported
@virginmedia The online agent said she’d arrange for manager to call us back but we couldn’t wait 72 hours as that would have left us with absolutely no service over Xmas & we have family coming to stay. The engineer who came yesterday said he’d escalated with his manager.
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fReDurICh fONtaInE
(@fReDurIChFOnTaI) reported
@virginmedia Responded telling me to contact the faults team that I told them I had already spoken to and done the tests with 3 times, and ignored every other part of my complaint about promises broken and the service I received, I was fobbed off on the phone earlier as well
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Wayne
(@waynec40) reported
@virginmedia @bryanadams Just a shame Virgin Customer Services don’t take a note of that quote!! 😡
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Dr Fiona Christie
(@FCChristie) reported
@thetrainline Thanks. Just completed. Put new email address. Old one not working due to virginmedia