Virgin Media outages and service status in Wisbech, England

Problems in the last 24 hours in Wisbech, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wisbech, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wisbech, England

The most recent Virgin Media outage reports came from the following cities: Wisbech, and March.

City	Problem Type	Report Time
Wisbech	Phone	7 days ago

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Virgin Media Issues Reports Near Wisbech, England

Latest outage, problems and issue reports in Wisbech and nearby locations:

• 
  Kaylea: Will Flirt For Food (@FlirtsForFood) reported 6 minutes ago from Holbeach St. Johns, England

  @virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.

• 
  Producer Speechless (@speechlessfm) reported 8 minutes ago from Downham Market, England

  @virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want

• 
  Katie (@j2ktu) reported 14 minutes ago from March, England

  @virginmedia why is my internet so shit. Roll on September #contractsup

• 
  WaBySaRuSrEX (@thewaby87) reported 18 minutes ago from March, England

  @virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!

• 
  sean smith (@seansmi3214635) reported 18 minutes ago from Wisbech, England

  @virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.

• 
  Kaylea: Will Flirt For Food (@FlirtsForFood) reported 21 minutes ago from Holbeach St. Johns, England

  @kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!

• 
  PBTV (@PaulBryanTV) reported 23 minutes ago from Wimblington, England

  So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.

• 
  Daryl 🏳️‍🌈🇬🇧 (@daryl_dickenson) reported 30 minutes ago from Wimblington, England

  @virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀

• 
  Katie (@j2ktu) reported 33 minutes ago from March, England

  @virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive

• 
  Kaylea: Will Flirt For Food (@FlirtsForFood) reported 38 minutes ago from Holbeach St. Johns, England

  @kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. Exactly the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!

• 
  °•▪︎♡ Tracey ♡▪︎•° (@Mum2five73) reported 52 minutes ago from Wisbech, England

  Anyone else having problems with virgin media had no Internet all day #virginmediadown

• 
  Katie (@j2ktu) reported 53 minutes ago from March, England

  @virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help

• 
  sean smith (@seansmi3214635) reported 57 minutes ago from Wisbech, England

  @virginmedia Further to yesterday message I still have the same problem & have been unable to speak to an adviser. Usual trouble shooting hasn't worked

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  scfc 💙 (@Smallworth_xx) reported 5 minutes ago

  @virginmedia @CliveR39 You have been promising to fix this since Friday ? Do we get compo ?

• 
  Alan Roberts (@AlanRob68902430) reported 6 minutes ago

  @TheAFC0522 @virginmedia Its grounds to terminate the contract folks you can save lots of money bining these leaches off

• 
  Andy (@sadelta99) reported 8 minutes ago

  @virginmedia so your customer services promised that the broadband would be working by the end of the day…… it isn’t so more lies. Tv now apparently not going to work till tomorrow. Half expected as engineers went home around 18.00 leaving it broken

• 
  Craig Sutton (@CraigSu66242369) reported 8 minutes ago

  @virginmedia @alexand979677 Customers shouldn't have to compromise. We have all paid for a service which we are currently not getting. It's a disgrace really considering the cost. Maybe time for a change.

• 
  IAmTheSavageSho (@IAmTheSavageSho) reported 9 minutes ago

  @virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔

• 
  Sandy Moore (@SandyMo45739639) reported 10 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV50 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Richard Geraint Evans (@RGE_Art) reported 14 minutes ago

  @Strudlehoffer @JFab208 @virginmedia I really do feel your pain. Are there any companies out there that even pretend to offer acceptable customer service?

• 
  dawnieC (@CorkinDawn) reported 16 minutes ago

  @virginmedia @virginmedia how long before you respond please. If i need a new tv box then it needs to be ordered asap or are you going to refund me for the days i am paying for a tv service i cant use. Thanks

• 
  Stephen Maddock (@stephenm68) reported 16 minutes ago

  I dream of 10 hours! Our @virginmedia broadband has been down for around 600 hours and there is no information about why they can’t fix it….. Customer since 2007 when the company began, too.

• 
  Gary Adams (@GazzaAdams) reported 18 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.