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Virgin Media

Virgin Media outages and service status in Wisbech, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wisbech, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Wisbech come from postal codes PE13 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wisbech, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wisbech, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Virgin Media

Virgin Media is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wisbech, England

The most recent Virgin Media outage reports came from the following cities: Wisbech, and March.

CityProblem TypeReport Time
Wisbech Phone 7 days ago

Community Discussion

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Virgin Media Issues Reports Near Wisbech, England

Latest outage, problems and issue reports in Wisbech and nearby locations:

  • FlirtsForFood
    Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England

    @virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.

  • speechlessfm
    Producer Speechless (@speechlessfm) reported from Downham Market, England

    @virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want

  • j2ktu
    Katie (@j2ktu) reported from March, England

    @virginmedia why is my internet so shit. Roll on September #contractsup

  • thewaby87
    WaBySaRuSrEX (@thewaby87) reported from March, England

    @virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!

  • seansmi3214635
    sean smith (@seansmi3214635) reported from Wisbech, England

    @virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.

  • FlirtsForFood
    Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England

    @kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!

  • PaulBryanTV
    PBTV (@PaulBryanTV) reported from Wimblington, England

    So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.

  • daryl_dickenson
    Daryl 🏳️‍🌈🇬🇧 (@daryl_dickenson) reported from Wimblington, England

    @virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀

  • j2ktu
    Katie (@j2ktu) reported from March, England

    @virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive

  • FlirtsForFood
    Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England

    @kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. Exactly the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!

  • Mum2five73
    °•▪︎♡ Tracey ♡▪︎•° (@Mum2five73) reported from Wisbech, England

    Anyone else having problems with virgin media had no Internet all day #virginmediadown

  • j2ktu
    Katie (@j2ktu) reported from March, England

    @virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help

  • seansmi3214635
    sean smith (@seansmi3214635) reported from Wisbech, England

    @virginmedia Further to yesterday message I still have the same problem & have been unable to speak to an adviser. Usual trouble shooting hasn't worked

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Smallworth_xx
    scfc 💙 (@Smallworth_xx) reported

    @virginmedia @CliveR39 You have been promising to fix this since Friday ? Do we get compo ?

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @TheAFC0522 @virginmedia Its grounds to terminate the contract folks you can save lots of money bining these leaches off

  • sadelta99
    Andy (@sadelta99) reported

    @virginmedia so your customer services promised that the broadband would be working by the end of the day…… it isn’t so more lies. Tv now apparently not going to work till tomorrow. Half expected as engineers went home around 18.00 leaving it broken

  • CraigSu66242369
    Craig Sutton (@CraigSu66242369) reported

    @virginmedia @alexand979677 Customers shouldn't have to compromise. We have all paid for a service which we are currently not getting. It's a disgrace really considering the cost. Maybe time for a change.

  • IAmTheSavageSho
    IAmTheSavageSho (@IAmTheSavageSho) reported

    @virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔

  • SandyMo45739639
    Sandy Moore (@SandyMo45739639) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV50 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • RGE_Art
    Richard Geraint Evans (@RGE_Art) reported

    @Strudlehoffer @JFab208 @virginmedia I really do feel your pain. Are there any companies out there that even pretend to offer acceptable customer service?

  • CorkinDawn
    dawnieC (@CorkinDawn) reported

    @virginmedia @virginmedia how long before you respond please. If i need a new tv box then it needs to be ordered asap or are you going to refund me for the days i am paying for a tv service i cant use. Thanks

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    I dream of 10 hours! Our @virginmedia broadband has been down for around 600 hours and there is no information about why they can’t fix it….. Customer since 2007 when the company began, too.

  • GazzaAdams
    Gary Adams (@GazzaAdams) reported

    @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.