Virgin Media Outage Report in Wisbech, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wisbech, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wisbech and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wisbech, England
Latest outage, problems and issue reports in Wisbech and nearby locations:
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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Katie
(@j2ktu) reported
from
March, England
@virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.
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Katie
(@j2ktu) reported
from
March, England
@virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive
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°•▪︎♡ Tracey ♡▪︎•°
(@Mum2five73) reported
from
Wisbech, England
Anyone else having problems with virgin media had no Internet all day #virginmediadown
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. Exactly the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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Producer Speechless
(@speechlessfm) reported
from
Downham Market, England
@virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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Katie
(@j2ktu) reported
from
March, England
@virginmedia why is my internet so shit. Roll on September #contractsup
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Conaghan 💙 🇪🇺 🕷️
(@aconaghan) reported
I have received a "Final Letter" from @virginmedia after four months of trying to solve my issues. Still no explanation of what caused the problem because the document is password protected so I can't read it. They are really having a laugh now.
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ZJM.
(@XplosiveCandyZM) reported
@virginmedia 2 months, 2 MONTHS! I’ve been trying to cancel my services cause I’ve moved and all you do is apologise and transfer me to a different department. But have no problem in taking my money still!!
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Esenfur
(@esenfur) reported
@virginmedia all day the Internet has been terrible. Reset router. Done tests on the virgin site, checked on your site for errors.. Nothing wrong... So why can't I stay in Microsoft teams trying to work from home?! 😡
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Pat Ryan
(@b1gpat) reported
@virginmedia Problems occur, I get that. But I signed into my account and it still says No known issues. If I was aware that you already knew about the problem, I would not have spent almost an hour calling you, giving you the same details ... 1/2
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JSO
(@CoachJSO_) reported
Got a clean gpro superlight sat on my desk not being used because big **** off Dave and Steve from Virgin media drilled through the main power line when paving the road....about to do bad things.
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Pat Ryan
(@b1gpat) reported
@virginmedia ... over and over again, checking lights on the router, resetting it and running multiple speed tests. It was an utter waste of my time. If there's a problem please just tell us that you already KNOW about it. It shouldn't be this difficult. 2/2
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Ashley Sheridan
(@AshleyJSheridan) reported
@virginmedia Enough with the faux apologies. Are you even going to attempt to address the clearly bad training that your support staff are receiving? Even last year your staff are telling me there's no such thing as Ocfom!
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Sellers
(@Sellers84869740) reported
@virginmedia No point being fast if you can't even get the thing going. Every few days, the performance drops and today completely down and now its up at less than half the speed . Sort it, or abort it
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Kev Talbot
(@KevTalbot) reported
@virginmedia Nothing, they won’t tell me next steps as they have no idea when the work can be done, does this now mean my account is cancelled? Does being a customer for over a decade mean nothing?
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Tom Barnett
(@TommyBarnett69) reported
@virginmedia It'd terrible in different areas I'm travelling at the minute. I work in telecoms and I've never had this problem before. But the last few weeks it hasn't been good anywhere.