Virgin Media Outage Report in Wisbech, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wisbech, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wisbech and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at Virgin Media
Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wisbech, England
Latest outage, problems and issue reports in Wisbech and nearby locations:
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Producer Speechless
(@speechlessfm) reported
from
Downham Market, England
@virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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°•▪︎♡ Tracey ♡▪︎•°
(@Mum2five73) reported
from
Wisbech, England
Anyone else having problems with virgin media had no Internet all day #virginmediadown
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Katie
(@j2ktu) reported
from
March, England
@virginmedia why is my internet so shit. Roll on September #contractsup
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.
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Katie
(@j2ktu) reported
from
March, England
@virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. Exactly the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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Katie
(@j2ktu) reported
from
March, England
@virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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WaBySaRuSrEX
(@thewaby87) reported
from
March, England
@virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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magsbailey
(@bailey_mags) reported
@virginmedia on the call to your Sth Africa call centre and the background noise coming from tram is deafening. Surely you can add a de noise filter. It’s so off putting for customers to hear the call centre customer conversations!!
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Dani HeadCase
(@Dani_HeadCase) reported
@virginmedia The broadband is on now. But it wasn’t all morning. No one fixed this. It just came back. This is my problem it just goes off and comes back on hours later. Sending a technician does nothing because it’s intermittent.
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Dani HeadCase
(@Dani_HeadCase) reported
@virginmedia They were apparently really busy and their system froze… it was utter lies. There was cheering and clapping going in the background. They just didn’t want to help. I called back and asked to speak to someone senior at this point I had been trying to get help for THREE hours
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LTee
(@LaurenTee13) reported
If you're switching broadband, avoid @virginmedia ! No broadband, should have been installed on 5th April. Didn't show. Rescheduled for 22nd but told it'd be earlier then called us liars. Made a complaint over a week ago, told us they'd call back within 48hrs, still waiting 🤬
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Dani HeadCase
(@Dani_HeadCase) reported
@virginmedia We pay for 24/7 support and we’re not getting it. We’re not getting any support. At all.
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neil hughes
(@hughes_nm) reported
@virginmedia Last Wednesday 13th April I was visited by Dave, a virgin media employee not a Comex employee. Dave arrived with his own spade which he had taken out of his shed ( you couldn’t make it up could you??!!) took one look at the job and said ‘I can’t do this, it’s way too big HELP!!
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Dan Southern
(@Dboy) reported
@virginmedia But I have a separate problem that I suspect isn’t to do with the area problem and can’t talk to anyone about that
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Hannah Fearn
(@hannahfearn) reported
@virginmedia Broadband down across SE27 even though service status says it’s ok (I’ve checked with neighbours and we’re all struggling). Please can you update on likely length of outage
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LTee
(@LaurenTee13) reported
@virginmedia Because your installer didn't show up on time and missed his appointment. Then we were told we were lying about the install date and advisors put false notes on our account. Worst customer service ever
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Derek Turpin
(@thedelboy) reported
@virginmedia I can't see my bill I did see £25 goodwill credit and £6 goodwill credit which are Not goodwill the £25 was for your tech Not turning up 3 times and the £6 was for loss of service ! I should have claimed £75 for the tech Not turning up 3x and I could have according to Ofcom.