Virgin Media Outage Report in Wisbech, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wisbech, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wisbech and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wisbech, England
Latest outage, problems and issue reports in Wisbech and nearby locations:
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Producer Speechless
(@speechlessfm) reported
from
Downham Market, England
@virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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Katie
(@j2ktu) reported
from
March, England
@virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help
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WaBySaRuSrEX
(@thewaby87) reported
from
March, England
@virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. Exactly the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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Katie
(@j2ktu) reported
from
March, England
@virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive
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Katie
(@j2ktu) reported
from
March, England
@virginmedia why is my internet so shit. Roll on September #contractsup
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia Further to yesterday message I still have the same problem & have been unable to speak to an adviser. Usual trouble shooting hasn't worked
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°•▪︎♡ Tracey ♡▪︎•°
(@Mum2five73) reported
from
Wisbech, England
Anyone else having problems with virgin media had no Internet all day #virginmediadown
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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peps36
(@peps36) reported
@virginmedia appalling service how do I get compensation
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David Clarke
(@DaveC1882) reported
@virginmedia You have tried to change the price! And by the looks of the email I've got you're trying to change it again without authorisation 🤦 Honestly the customer service is absolutely awful! Completely incompetent
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jason bundy
(@captjabba) reported
@virginmedia I never get proper speed and WiFi drops out all the time
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Cristina LJoy 💚
(@CristinaXO_LJoy) reported
@virginmedia my wifi and tv haven’t been working for over two days, when I check the status it keeps saying you’re working to fix it and the ETA keeps moving.. I need an accurate update as I’m wfh tomorrow & will have to go into the office if issue not resolved! Can you help?
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AgnesBowker 🏳️🌈🇺🇦🏳️⚧️🇪🇺 (She/Her)
(@AgnesBowker) reported
@virginmedia can you please tell me how I can get hold of customer services as the battery on 6 month old phone failed, phone overheating and won't charge, and landline not working either.
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Tommy Q
(@tommyboySE25) reported
I can honestly say, @virginmedia are disgusting with customer service. Misselling twice to elderly customers, not sorting it out, just trying to upsell packages. Ombudsman incoming. This is why I personally always use @skytv and will be moving them to sky. #poorcustomerservice
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Chris
(@chrisrmlee) reported
@virginmedia @richardbranson Virgin Media customer service is frustratingly scripted, you're too big to handle customers properly and your automated processes create errors and frustration for customers. It's so easy to get tied into your services but so complicated to 'escape'. Bye Virgin.
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caroline maynes
(@caro_liquorice) reported
@virginmedia Thank you for nudging them. They have responded. But that is the issue despite repeatedly asking up to this point they have not agreed to my notice period
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Fiona C
(@Clokey) reported
@virginmedia I already have formal complaint in. I get texts saying you'll collect equipment from a house I've told you repeatedly it's not at. Mother just died. My 80 yr old Dad is mid house move. I don't need your incompetence adding to my probs
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Ian Watson
(@IanWats65431886) reported
@virginmedia Guess what Chelsea match on and screen pixelated...terrible service!