Virgin Media Outage Report in March, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in March, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in March and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near March, England
Latest outage, problems and issue reports in March and nearby locations:
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
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WaBySaRuSrEX
(@thewaby87) reported
from
March, England
@virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia Further to yesterday message I still have the same problem & have been unable to speak to an adviser. Usual trouble shooting hasn't worked
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Very disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔
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Andy - M1NER
(@andytuk) reported
from
Whittlesey, England
@virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.
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°•▪︎♡ Tracey ♡▪︎•°
(@Mum2five73) reported
from
Wisbech, England
Anyone else having problems with virgin media had no Internet all day #virginmediadown
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pauline anne jackson
(@paulineannejack) reported
from
Ely, England
Had a big argument with @virginmedia today. On why there is no set channel for @GBNEWS. Feeling concerned they are clamping down on free speach. I have to go on line for it. 😬
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though
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Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alf Fairweather
(@boredofjam) reported
Oh hi @virginmedia Our entire street has been suffering with intermittent broadband since Sunday night. Even after multiple reboots of routers the issue is still there (for everyone) and yet, YET, your status checker says everything is fine.
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Dakster
(@dak3931) reported
@virginmedia So yet again go to a forum. I want my provider VM to give me what I am paying for, including customer service and if you can’t then the contract is void
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DJ Beddoes
(@BeddoesDj) reported
@virginmedia #virginmediadown again in N15 - me and neighbours in my street, so not an individual hub reboot - it’s your problem. Your service is atrocious recently. Please fix it. I need to do some work.
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Andrew
(@Andy_L8) reported
@virginmedia Had an engineer book to come out today, but they've not showed up! Is this something you can help with??
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Dakster
(@dak3931) reported
@virginmedia Please just tell me how I can speak directly to VM customer service to discuss the issues.
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Alan Stitt
(@AlanHStitt1980) reported
@cop_ish @virginmedia Just wait till you have to deal with their Indian call centre. Compulsive liars. Will literally say anything to get you off the phone. They have a terrible reviews on trust pilot. I tried to cancel before the price rise a few months ago and had to do it twice.
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Carmen Ormesher
(@OrmesherCarmen) reported
@virginmedia my TiVo box is trying to update new channels but it only gets to 16% then freezes! Please help
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sarah w
(@umsafeer) reported
@virginmedia I have no service in Surbiton. Is there an outage? So disappointed yet again in the dropping of service.
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Dom
(@epicdom) reported
@virginmedia I have called about 4 times in total. One of your colleagues put a note down that she's vulnerable and not to contact her about buying packages without talking to someone else on her behalf. Yet we see no refund and again someone trying to sell her another package today.
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Dan Preedy
(@DanPreedy00) reported
@virginmedia No it's not showing any faults, there was maintenance work carried out last night and my internet went down for a period but it's been disconnecting and slow throughout the day