Virgin Media Outage Report in March, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in March come from postal codes PE15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in March, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in March and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near March, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: March and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 March |
Internet | |
| March |
Wi-fi | |
| March |
Wi-fi | |
| March |
Internet | |
| Chatteris |
Internet | |
| March |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near March, England
Latest outage, problems and issue reports in March and nearby locations:
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Bernard Randall
(@bfrposh) reported
from
Whittlesey, England
@virginmedia I'll be invoicing you for the data I'm having to use while my connection is lost. My router (Hub 3) just cut out at 12:50 for no apparent reason and resetting hasn't worked at all. I need this to work.
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pauline anne jackson
(@paulineannejack) reported
from
Ely, England
Had a big argument with @virginmedia today. On why there is no set channel for @GBNEWS. Feeling concerned they are clamping down on free speach. I have to go on line for it. 😬
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
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Katie
(@j2ktu) reported
from
March, England
@virginmedia why is my internet so shit. Roll on September #contractsup
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Very disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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°•▪︎♡ Tracey ♡▪︎•°
(@Mum2five73) reported
from
Wisbech, England
Anyone else having problems with virgin media had no Internet all day #virginmediadown
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia Further to yesterday message I still have the same problem & have been unable to speak to an adviser. Usual trouble shooting hasn't worked
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now
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WaBySaRuSrEX
(@thewaby87) reported
from
March, England
@virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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Andy - M1NER
(@andytuk) reported
from
Whittlesey, England
@virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.
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Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
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katie lou
(@katiema47326537) reported
from
Whittlesey, England
No WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !
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Katie
(@j2ktu) reported
from
March, England
@virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Nash
(@SophieGraceNash) reported
@virginmedia Hi - it says there are no know issues still. But when I run the test it says that it recognises we are having issues with connecting to the internet. Is booking an engineer the best option to get it fixed? We are now at 67 hours with no internet.
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lee buckler
(@leeb5529) reported
@virginmedia your customer services are a joke. I have been a customer for over 15 years. Renewed on 7th March. Problem after problem. 17 phone calls and 6 hours on the phone. Now complaining about the complaint. Nothing thay was promised has been done. @Ofcom
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sharon finney
(@sharonf37) reported
@virginmedia my elderlys mums sony phone hasn't worked since feb 3rd. Lots of calls/emails...NOTHING.Shes still with out a phone...CAN YOU HELP???
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Steve
(@SteveWasteney) reported
@virginmedia The hub has been reset remotely by service and they will be calling me in 72hrs to check all is OK. It is at the moment but I am not holding out hope of problem free broadband for that long.
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Mary
(@MarySequera) reported
@virginmedia internet has dropped about 5 times in the past hour. Price increase but dodgy service 💀
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Mary
(@MarySequera) reported
@virginmedia no known outages in the area. Paying £60 a month for the worst service 😒. Have a bunch of meetings and cannot even go anywhere to sort this because we are in lockdown. @Ofcom
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Helder
(@Helder1994_LDN) reported
@virginmedia you know damn well the issue is fixed hahahaha have a good Monday
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Paul D
(@RCZPaul) reported
@virginmedia Maybe, they should think about how much trouble this has been and how poor their service has been ? Maybe they could email me or post to me the complaint referance and how to contact The Regulator ?
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graham ridsdale
(@graham_ridsdale) reported
@virginmedia Yes..several times and apparently no problem,and yes we’ve done reboots etc,and now you can’t even do an internet speed test as the signal is so week
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Leanne.Dicken
(@dicken_leanne) reported
@virginmedia THIS IS STRESSING MY ALMOST 80 YEAR OLD NAN OUT. SHE IS SERVEALLY ILL. SHE HAS A HEART CONDITION. SHE DONT NEED THE STRESS. YOU NEED TO FIX YOUR **** AND EMPLOY PEOPLE WHO KNOW WHAT THEY ARE DOING.