Virgin Media Outage Report in March, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in March, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in March and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near March, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Wisbech.
| City | Problem Type | Report Time |
|---|---|---|
 Wisbech |
Internet | |
| Wisbech |
Wi-fi | |
| Wisbech |
Internet | |
| Wisbech |
||
| March |
TV | |
| Wisbech |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near March, England
Latest outage, problems and issue reports in March and nearby locations:
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°•▪︎♡ Tracey ♡▪︎•°
(@Mum2five73) reported
from
Wisbech, England
Anyone else having problems with virgin media had no Internet all day #virginmediadown
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now
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pauline anne jackson
(@paulineannejack) reported
from
Ely, England
Had a big argument with @virginmedia today. On why there is no set channel for @GBNEWS. Feeling concerned they are clamping down on free speach. I have to go on line for it. 😬
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Andy - M1NER
(@andytuk) reported
from
Whittlesey, England
@virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.
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Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia Further to yesterday message I still have the same problem & have been unable to speak to an adviser. Usual trouble shooting hasn't worked
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Very disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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WaBySaRuSrEX
(@thewaby87) reported
from
March, England
@virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alstair
(@Alstair1989) reported
@virginmedia I would prefer to speak to a customer service representative over the phone instead of over a text message but thanks anyway.
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Nigel Porter
(@HSTUK) reported
@virginmedia Call who? On what number and which option if 0345 number? Remember if I try technical they terminate the call and send a text message
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hannah
(@_hannysnell) reported
@virginmedia This is horrific service, tried calling various times and being constantly ignored. However being sent emails/texts saying we owe money. Contact us immediately as this is beyond ridiculous.
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Kirsty Louise
(@kirstyladams) reported
@virginmedia Hello, it's been ongoing since I joined Virgin Media in mid-April. The Internet drops between 3-5 times a day on average. Every time it drops I run the service checker but everything seems fine?
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ian campbell
(@iancamby) reported
@WyartLane77 @virginmedia To be fair quicker than ringing their customer services for the same result.
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Liam Aldridge
(@Liam_Aldridge) reported
@virginmedia have a smart way of not letting you cancel, they simply don't answer their phones.
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Steve Bussey
(@NotBuzzy) reported
@virginmedia Basically from when I tried to lodge a complaint about my WiFi performance and pain it is to try and get it sorted
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melanie richards
(@mjr2) reported
@virginmedia Still on hold trying to sort a problem been on and off hold 3 different departments since 9 this morning have paid money I didn’t owe 😡 problem not solved wouldn’t mind I have been a customer 13 yrs
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Paul catherall
(@Paul835) reported
@virginmedia terrible customer service since the passing of my father on the 16th April. Wanting to double bill my mum when my father was in credit. The treatment of existing customer's is atrocious and just after a bereavement. Many phone calls when my time is precious
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Chloe Raccoon
(@ChloeRaccoon) reported
Hey @vmbusiness, nice spam I got from you today. Do you sign up all your ex-customers to your marketing lists? Maybe sending emails to people your staff lied to just makes you look stupid?