Virgin Media Outage Report in March, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in March come from postal codes PE15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in March, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in March and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near March, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: March and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 March |
TV | |
| March |
Internet | |
| March |
Internet | |
| Chatteris |
Wi-fi | |
| Ely |
TV | |
| March |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near March, England
Latest outage, problems and issue reports in March and nearby locations:
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WaBySaRuSrEX
(@thewaby87) reported
from
March, England
@virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!
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°•▪︎♡ Tracey ♡▪︎•°
(@Mum2five73) reported
from
Wisbech, England
Anyone else having problems with virgin media had no Internet all day #virginmediadown
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere
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Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
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pauline anne jackson
(@paulineannejack) reported
from
Ely, England
Had a big argument with @virginmedia today. On why there is no set channel for @GBNEWS. Feeling concerned they are clamping down on free speach. I have to go on line for it. 😬
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia Further to yesterday message I still have the same problem & have been unable to speak to an adviser. Usual trouble shooting hasn't worked
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Bernard Randall
(@bfrposh) reported
from
Whittlesey, England
@virginmedia I'll be invoicing you for the data I'm having to use while my connection is lost. My router (Hub 3) just cut out at 12:50 for no apparent reason and resetting hasn't worked at all. I need this to work.
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katie lou
(@katiema47326537) reported
from
Whittlesey, England
No WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Very disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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Andy - M1NER
(@andytuk) reported
from
Whittlesey, England
@virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Paul
(@Nathpaul91) reported
@virginmedia Hi I’ve being charged £96 on my next bill when my issue should of being sorted but yet again it hasn’t!!!
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Darrin
(@modpies) reported
@virginmedia you have the worst customer service in the history of customer service. You make it as difficult as possible to cancel a contract then constantly spam with phone calls after cancelling and rudely put the phone down in the middle of a question. Please stop calling!
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| Stevie | 🇬🇧 Corruption is Cancerous 🇬🇧
(@TheFMofficer) reported
@virginmedia You should really have an incompetency policy, we shouldn't have to spend no more than 10 minutes having to report issues. Anything over should be recompensed for wasted time @Ofcom Also, your policies are not British law @LutzSchueler small claims courts will cripple VM
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Fiona 💙
(@fandrewsdesign) reported
@virginmedia I’ve paid the balance. Post was forwarded to my new address for 6 months after the move. It’s done anyway. I’ll just know better than to sign up again if this is how you treat customers
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HoneySarfo
(@HoneySarfo) reported
@virginmedia As a disabled person, this means I can't use my emergency pendant or use my security (I'm on the ground floor). I also work from home and can't work without the internet. My previous provider has removed service, and VM offered no solution.
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Nathan Talbot
(@nathantalbot) reported
from
Urmston, England
(Test) Is anyone experiencing a virgin media Internet outage in M6?
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Bram Bram Bigelow
(@StuBram2) reported
@virginmedia I recently cancelled my package and was told that I would need to return my equipment or be billed for it. I was told I'd receive an email instructing me on how to do so but no such email has arrived. Any help with this because if not I won't be paying any charges
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𝕮𝖆𝖎𝖗𝖓𝕮𝖆𝖙👹
(@cairn_cat) reported
@virginmedia @O2 I got a letter informing me that my bill is going another £9 in April so that makes it since I've been a customer 4 years ago my bill has went up over 50 % now yet I still gave the same package and same crappy repeats on every channel . So how can you explain the extra costs ????
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HoneySarfo
(@HoneySarfo) reported
@virginmedia I feel completely helpless. 2-3 years I was unwell and recently regained good health and independence. Now I have to ask family and friends to babysit me in case I fall and need emergency assistance and can't get to the phone, and I have to take time off work.
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martin
(@M_D_Lawless) reported
@virginmedia The issue is I’ve paid over the agreed amount and I still have no internet!