Virgin Media outages and service status in March, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around March, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Jul 29, 7:29 AM GMT+1.
- Internet (50%)
- TV (50%)
The latest reports from users having issues in March come from postal codes PE15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in March, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in March, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 1: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near March, England
The most recent Virgin Media outage reports came from the following cities: March, Ely, and Wisbech.
| City | Problem Type | Report Time |
|---|---|---|
 March
|
Internet | 3 days ago |
Community Discussion
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Virgin Media Issues Reports Near March, England
Latest outage, problems and issue reports in March and nearby locations:
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pauline anne jackson (@paulineannejack) reported from Ely, EnglandHad a big argument with @virginmedia today. On why there is no set channel for @GBNEWS. Feeling concerned they are clamping down on free speach. I have to go on line for it. 😬
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Bernard Randall (@bfrposh) reported from Whittlesey, England@virginmedia I'll be invoicing you for the data I'm having to use while my connection is lost. My router (Hub 3) just cut out at 12:50 for no apparent reason and resetting hasn't worked at all. I need this to work.
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now
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Matt Worsdall (@mattworsdall35) reported from Eye, England@virginmedia very poor customer service, now been on hold 30 mins. Rang up to cancel my services this is one of the reasons why. Shouldnt have let cancelations put me through to customer relations to see if they can do a deal! Piss poor Virgin Media
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Paul Allen (@PaulAllen007) reported from Whittlesey, England@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any
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WaBySaRuSrEX (@thewaby87) reported from March, England@virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!
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Nigel Craft (@CraftyNigel) reported from Ely, EnglandVery disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous
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Katie (@j2ktu) reported from March, England@virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help
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Nigel Craft (@CraftyNigel) reported from Ely, England@Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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Katie (@j2ktu) reported from March, England@virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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katie lou (@katiema47326537) reported from Whittlesey, EnglandNo WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !
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sean smith (@seansmi3214635) reported from Wisbech, England@virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either
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sean smith (@seansmi3214635) reported from Wisbech, England@virginmedia Further to yesterday message I still have the same problem & have been unable to speak to an adviser. Usual trouble shooting hasn't worked
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Katie (@j2ktu) reported from March, England@virginmedia why is my internet so shit. Roll on September #contractsup
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sam (@5amcoek) reported@virginmedia anyway to get an update on when my broadband will be fixed? Been almost 24 hours now with no service
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Lisa CAPTAININO (@CaptaininoLisa) reportedAnyone with virgin media having issues with tv down and broadband in Northampton
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Mr B Sickbeard. Bob to his mates (@b_sickbeard) reported@virginmedia why can’t I find the link to help me change my account email address? Every time I click to login, it reverts me back to the login page. Really ****** UX.
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Clare B (@Gagabids) reportedWe've had no Prime for 3 days, what is the issue? @virginmedia
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simon withers (@KalEl_WBS) reported@virginmedia I sent you a DM for a separate issue this morning that you’ve still not replied too!
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Banshee (@strikecenter147) reported@Benleo Ben bring up your hub on virgin media I guarantee you it’s been hacked and you get a warning. This is happening all over London and I can’t get anybody to help me with it. Bring up your own Virgin media hub and you will see what I mean.
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Stephen Old #FBPE (@StephenOld) reported@virginmedia Do something about your useless Customer Service. You used to have shops and phone lines so that I could taslkd to a real person. Your automated systems have always been uselss and now you want me to send you an audio or a video message, neither of which works.
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Andy Mac (@andy_mac21) reported@chrislove_89 @virginmedia Into em .. they’ve got your cash and don’t give a ****. Won’t get a reply or support
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Jon Pitts (@briavelsjon) reported@SmithyWFC85 @bigsul72 I have access to HBO via my Virgin Media subscription, but don't want to view via an app - that's kinda my point. Sky Sports red button is truly excellent, TNT's isn't bad but is sat unused.
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Stephen Old #FBPE (@StephenOld) reported@thenorth4theeu @virginmedia I tried to change a few years ago but they made the process impossible. They sent me texts instead of emails and no other providers will deal with Virgin directly. They have just been fined for their poor customer service, I think. They don't even reach basic standards of decency