Virgin Media outages and service status in March, England

Problems in the last 24 hours in March, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in March, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near March, England

The most recent Virgin Media outage reports came from the following cities: Wisbech, and March.

Community Discussion

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Virgin Media Issues Reports Near March, England

Latest outage, problems and issue reports in March and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 6 minutes ago from Ely, England

  Very disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 8 minutes ago from Warboys, England

  @virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.

• 
  Nigel Craft (@CraftyNigel) reported 9 minutes ago from Ely, England

  @virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now

• 
  Matt Worsdall (@mattworsdall35) reported 12 minutes ago from Eye, England

  @virginmedia very poor customer service, now been on hold 30 mins. Rang up to cancel my services this is one of the reasons why. Shouldnt have let cancelations put me through to customer relations to see if they can do a deal! Piss poor Virgin Media

• 
  sean smith (@seansmi3214635) reported 12 minutes ago from Wisbech, England

  @virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.

• 
  Nigel Craft (@CraftyNigel) reported 18 minutes ago from Ely, England

  @virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either

• 
  WaBySaRuSrEX (@thewaby87) reported 18 minutes ago from March, England

  @virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!

• 
  Nigel Craft (@CraftyNigel) reported 25 minutes ago from Ely, England

  @AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it

• 
  Helen-Jason-Mille (@jasonhelenmille) reported 26 minutes ago from Chatteris, England

  @virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare

• 
  Katie (@j2ktu) reported 27 minutes ago from March, England

  @virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help

• 
  Katie (@j2ktu) reported 28 minutes ago from March, England

  @virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive

• 
  Katie (@j2ktu) reported 31 minutes ago from March, England

  @virginmedia why is my internet so shit. Roll on September #contractsup

• 
  Nigel Craft (@CraftyNigel) reported 33 minutes ago from Ely, England

  @Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere

• 
  °•▪︎♡ Tracey ♡▪︎•° (@Mum2five73) reported 34 minutes ago from Wisbech, England

  Anyone else having problems with virgin media had no Internet all day #virginmediadown

• 
  Helen-Jason-Mille (@jasonhelenmille) reported 41 minutes ago from Chatteris, England

  @virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.

• 
  Helen-Jason-Mille (@jasonhelenmille) reported 41 minutes ago from Chatteris, England

  @virginmedia poor poor internet again. No call back after 3 weeks. #btinternet

• 
  katie lou (@katiema47326537) reported 46 minutes ago from Whittlesey, England

  No WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !

• 
  sean smith (@seansmi3214635) reported 47 minutes ago from Wisbech, England

  @virginmedia Further to yesterday message I still have the same problem & have been unable to speak to an adviser. Usual trouble shooting hasn't worked

• 
  Bernard Randall (@bfrposh) reported 47 minutes ago from Whittlesey, England

  @virginmedia I'll be invoicing you for the data I'm having to use while my connection is lost. My router (Hub 3) just cut out at 12:50 for no apparent reason and resetting hasn't worked at all. I need this to work.

• 
  PBTV (@PaulBryanTV) reported 57 minutes ago from Wimblington, England

  So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Spurdle (@EmmaSpurdle) reported 2 minutes ago

  @virginmedia Yes but the issue has been going on since Thursday at 10pm. It’s now Saturday!

• 
  Terry McCann (@hit_him_terry) reported 2 minutes ago

  For a service they failed to provide, @virginmedia isn't that fraudulent under consumer protection laws?

• 
  Mathew (@Mattyamc) reported 5 minutes ago

  @OliverGMcManus @virginmedia Every broadband company has a minimum speed they must deliver, if there failing then you are well within your rights to cancel. Call citizens advice, they have professional lawyers that will speak to them for you and trust me they will kick them in the nuts while there at it.

• 
  R.A. (@RSpurs1980) reported 6 minutes ago

  I can’t watch the game. Not because I’m scared of the outcome. But @virginmedia has been down in my area since Thursday. Ya kunts

• 
  Alfie Pupper Esq 2 (@AlfiePupper) reported 7 minutes ago

  Hey @virginmedia how come the only part of your service that works consistently is billing? Posting on here because I have more chance of handcuffing a ghost than speaking to a human employee for help. Funny, cos when you wanted to sell your service we couldn’t get rid of you!

• 
  Hot_Cold_Warm Matched Betting (@SimonRichardsMB) reported 7 minutes ago

  Well played @virginmedia and @tntsports for offering the @ChampionsLeague final free to customers… but it slightly sucks the audio is out of sync with the visuals!

• 
  TB (@Peerabeee) reported 8 minutes ago

  @virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) and internet is still broken. you demand an illegal cancellation fee? I have raised a formal complaint: C-010626172 (Yeliz Guven Bilgin). Sort this out under Ofcom rules.

• 
  Nathan B. Evans (@nbevans) reported 13 minutes ago

  @BenZaranko This is just how network operators roll now in hyper-consumption economies I saw a Reddit thread the other day where one guy had ended up paying Virgin Media £130/month just for basic cable broadband. Just because he hadn't challenged any of the price increases for 3 years.

• 
  Christian Schmeer (@cschmeer) reported 15 minutes ago

  @virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but is a weird spot as all my network connections run to the cupboard by the entrance.

• 
  Kevin McGinley (@kevmcgin1888) reported 16 minutes ago

  @virginmedia broadband has just went down and its impossible to get speaking to someone on the phone. Live chat directed me to WhatsApp and still nothing