Virgin Media outages and service status in March, England

Problems in the last 24 hours in March, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in March, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near March, England

The most recent Virgin Media outage reports came from the following cities: Wisbech.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near March, England

Latest outage, problems and issue reports in March and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 1 minute ago from Ely, England

  @virginmedia Thanks I did finally mange to get hold of someone and an engineer coming Saturday , wasn’t too pleased with the lady saying if any of your equipment was damaged we would be fined , that’s a horrible thing to say

• 
  Nigel Craft (@CraftyNigel) reported 5 minutes ago from Ely, England

  @virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either

• 
  WaBySaRuSrEX (@thewaby87) reported 6 minutes ago from March, England

  @virginmedia yet again tv problems paid to watch a ppv can’t bloody watch @ufc #UFC257 sort your service out !!!!

• 
  Nigel Craft (@CraftyNigel) reported 10 minutes ago from Ely, England

  @virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though

• 
  Bernard Randall (@bfrposh) reported 12 minutes ago from Whittlesey, England

  @virginmedia I'll be invoicing you for the data I'm having to use while my connection is lost. My router (Hub 3) just cut out at 12:50 for no apparent reason and resetting hasn't worked at all. I need this to work.

• 
  Nigel Craft (@CraftyNigel) reported 16 minutes ago from Ely, England

  @virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now

• 
  katie lou (@katiema47326537) reported 16 minutes ago from Whittlesey, England

  No WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !

• 
  Katie (@j2ktu) reported 21 minutes ago from March, England

  @virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive

• 
  Helen-Jason-Mille (@jasonhelenmille) reported 22 minutes ago from Chatteris, England

  @virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare

• 
  Paul Allen (@PaulAllen007) reported 27 minutes ago from Whittlesey, England

  @StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .

• 
  Nigel Craft (@CraftyNigel) reported 29 minutes ago from Ely, England

  @AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it

• 
  Daryl 🏳️‍🌈🇬🇧 (@daryl_dickenson) reported 33 minutes ago from Wimblington, England

  @virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀

• 
  Helen-Jason-Mille (@jasonhelenmille) reported 35 minutes ago from Chatteris, England

  @virginmedia poor poor internet again. No call back after 3 weeks. #btinternet

• 
  Nigel Craft (@CraftyNigel) reported 38 minutes ago from Ely, England

  Very disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous

• 
  Nigel Craft (@CraftyNigel) reported 46 minutes ago from Ely, England

  @virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any

• 
  Andy - M1NER (@andytuk) reported 46 minutes ago from Whittlesey, England

  @virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.

• 
  Katie (@j2ktu) reported 52 minutes ago from March, England

  @virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help

• 
  Katie (@j2ktu) reported 53 minutes ago from March, England

  @virginmedia why is my internet so shit. Roll on September #contractsup

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 54 minutes ago from Warboys, England

  @virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.

• 
  Nigel Craft (@CraftyNigel) reported 54 minutes ago from Ely, England

  @Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chip Lewis (@crispinlewis) reported 4 minutes ago

  @Huxleypiguk @virginmedia Bob, I’ve had the same issue for the last 3 hours! Beyond a joke!! Any luck?

• 
  Chris Hobbs (@obbsie) reported 5 minutes ago

  @virginmedia For fours hours I've been holding for customer service and listening to the same piece of dire muzak over and over again. Across SM I see nothing but complaints about customer service & a failure to respond. This surely isn't good enough.

• 
  Johnald McDicko (@McDickotheRed) reported 7 minutes ago

  @virginmedia @bazzaclem Baz - save yourself the hassle. Just be an introductory customer for someone else. Easy

• 
  Chris Hobbs (@obbsie) reported 7 minutes ago

  @punjabihammer @virginmedia @SkyUK Thanks. Virgin customer service seems in meltdown at present.

• 
  Sam (@KingT_94) reported 7 minutes ago

  @virginmedia I’ve been having issues with my internet for the last week. Streaming is a nightmare and trying to use the internet in general has been ridiculous. I’m meant to be getting 250 mb download speed and I’m not getting anywhere near that 🤔 can you advise please?

• 
  Tom Baggott (@TomBaggott96) reported 10 minutes ago

  @virginmedia your customer service via telephone call is absolutely atrocious.

• 
  Jim Harrigan (@Bloodrave1984) reported 11 minutes ago

  @virginmedia Still happening BB8 area code, signal drops and reconnects, I will deal with it publicly. I cannot watch shows on streaming, I can just about get a daily done if it cooperates long enough. This is not good enough service, your customer support is no help either.

• 
  Colin (@burgcolin) reported 12 minutes ago

  @virginmedia no Netflix or apps working! Rang but still not working

• 
  Filius Scott (@RobinRaving) reported 12 minutes ago

  @virginmedia Nope! But have found out my new provider will be able to cancel my contract on my behalf so I don't have to go through the agony of trying to deal with your "customer service" team.

• 
  Dgjbear (@Dgjbear1) reported 16 minutes ago

  @virginmedia @DeeEmCee28 Direct messaging here doesn’t help. There are automated responses.