Virgin Media outages and service status in March, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around March, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Phone.
- Wi-fi (50%)
- Phone (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in March, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in March, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near March, England
The most recent Virgin Media outage reports came from the following cities: Wisbech, Ely, and March.
Community Discussion
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Virgin Media Issues Reports Near March, England
Latest outage, problems and issue reports in March and nearby locations:
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°•▪︎♡ Tracey ♡▪︎•° (@Mum2five73) reported from Wisbech, EnglandAnyone else having problems with virgin media had no Internet all day #virginmediadown
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sean smith (@seansmi3214635) reported from Wisbech, England@virginmedia Further to yesterday message I still have the same problem & have been unable to speak to an adviser. Usual trouble shooting hasn't worked
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katie lou (@katiema47326537) reported from Whittlesey, EnglandNo WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia Thanks I did finally mange to get hold of someone and an engineer coming Saturday , wasn’t too pleased with the lady saying if any of your equipment was damaged we would be fined , that’s a horrible thing to say
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Daryl 🏳️🌈🇬🇧 (@daryl_dickenson) reported from Wimblington, England@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
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sean smith (@seansmi3214635) reported from Wisbech, England@virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.
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Nigel Craft (@CraftyNigel) reported from Ely, England@AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it
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pauline anne jackson (@paulineannejack) reported from Ely, EnglandHad a big argument with @virginmedia today. On why there is no set channel for @GBNEWS. Feeling concerned they are clamping down on free speach. I have to go on line for it. 😬
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PBTV (@PaulBryanTV) reported from Wimblington, EnglandSo @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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Katie (@j2ktu) reported from March, England@virginmedia why is my internet so shit. Roll on September #contractsup
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Warboys, England@virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔
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Nigel Craft (@CraftyNigel) reported from Ely, England@Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere
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Andy - M1NER (@andytuk) reported from Whittlesey, England@virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though
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Paul Allen (@PaulAllen007) reported from Whittlesey, England@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now
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Katie (@j2ktu) reported from March, England@virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Morris (@nickjmorris_3) reported@virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?
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Campfire Gin (@campfiregin) reported@virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea
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Robert Grace (@Beastial_Maggot) reported@virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……
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Ed Jones (@edujones14) reported@Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!
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Expanse Consulting Ltd (@ExpanseCon) reported@ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.
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dharmi04 (@Dharmi04) reported@virginmedia hi I have a problem with my broadband
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Pekalton (@Pekalton) reported@ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad
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Escape to the Garden (@JanetsEscapades) reported@virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!
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john (@jhargie4) reported@o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.