Virgin Media Outage Report in Wisbech, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wisbech, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wisbech and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wisbech, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: March.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wisbech, England
Latest outage, problems and issue reports in Wisbech and nearby locations:
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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Katie
(@j2ktu) reported
from
March, England
@virginmedia why is my internet so shit. Roll on September #contractsup
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Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
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Bernard Randall
(@bfrposh) reported
from
Whittlesey, England
@virginmedia I'll be invoicing you for the data I'm having to use while my connection is lost. My router (Hub 3) just cut out at 12:50 for no apparent reason and resetting hasn't worked at all. I need this to work.
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Katie
(@j2ktu) reported
from
March, England
@virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help
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Katie
(@j2ktu) reported
from
March, England
@virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive
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°•▪︎♡ Tracey ♡▪︎•°
(@Mum2five73) reported
from
Wisbech, England
Anyone else having problems with virgin media had no Internet all day #virginmediadown
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katie lou
(@katiema47326537) reported
from
Whittlesey, England
No WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Ramsey
(@Ballyxx) reported
@virginmedia Not really much point trying to get you guys to help to be fair, this has been ongoing since July and we are still no further forward. Worst WiFi I have ever had and you are stealing money and not paying it back, absolute worst company I have had the displeasure to deal with 🤬
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Michelle Ramsey
(@Ballyxx) reported
@virginmedia Of course we have many many times, we arnt stupid. Look we are going to @Ofcom we have the letters we have sent, your terrible reply that answered none of our points. The hours we have wasted trying to sort this is unreal
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Paul Sheeran
(@PaulSheeran2) reported
@virginmedia @vmbusinesshelp Thanks guys, managed to get it sorted via your complaints process. In all honesty problems happen but getting to speak to a representative should not take an hour wait.
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Laura King
(@LauraAnnK29) reported
@virginmedia I did run a fault test which said an engineer needed to come out. I've been to my hub home page and ran a check there - says internet no RF signal detected.
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Sarah
(@Sass1975) reported
@virginmedia Basically that we have to pay for ghost call charges despite the fact we have not made them and they are clearly computer generated and down to an IT issue
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woody
(@woody6694) reported
@virginmedia your signal in the ch42 area is a load of shite been dropping all week
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Aman Uppal
(@UppalUppal18) reported
@virginmedia I have issues going on over a month and I have to called so many times. But nothing sort it.
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Steve Mowat
(@SteveMowat4) reported
@virginmedia You cancelled an installation that I had waited 3.5weeks for on the 6/12 for 21/12. When I called to discuss I spoke to 4 different people as the grasp of English of some of the call centre staff was so poor. In the end I cancelled the contract and went to sky.
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CactuarMike
(@CactuarMike) reported
@virginmedia You have arranged an engineer to the property to see if there is even an issue (as if the issue hasn’t already been there and confirmed by an engineer 6 months ago), and I was slapped with the add-on “if the engineer confirms that the issue is not with VM you will be fined £25”.
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Sarah
(@Sass1975) reported
@virginmedia The engineer was very helpful and disconnected the main socket and routed via the hub. He agreed the calls looked auto generated and went to check the outside box when he left. We do not use the phone, haven’t since last year when the reception was so bad we gave up.