Virgin Media Outage Report in Wisbech, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wisbech, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wisbech and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wisbech, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Wisbech and March.
| City | Problem Type | Report Time |
|---|---|---|
 Wisbech |
Internet | |
| March |
Phone | |
| March |
Internet | |
| March |
Wi-fi | |
| March |
Wi-fi | |
| March |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wisbech, England
Latest outage, problems and issue reports in Wisbech and nearby locations:
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Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
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Katie
(@j2ktu) reported
from
March, England
@virginmedia why is my internet so shit. Roll on September #contractsup
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°•▪︎♡ Tracey ♡▪︎•°
(@Mum2five73) reported
from
Wisbech, England
Anyone else having problems with virgin media had no Internet all day #virginmediadown
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Bernard Randall
(@bfrposh) reported
from
Whittlesey, England
@virginmedia I'll be invoicing you for the data I'm having to use while my connection is lost. My router (Hub 3) just cut out at 12:50 for no apparent reason and resetting hasn't worked at all. I need this to work.
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katie lou
(@katiema47326537) reported
from
Whittlesey, England
No WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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Katie
(@j2ktu) reported
from
March, England
@virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.
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Katie
(@j2ktu) reported
from
March, England
@virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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derek
(@monthehoops33) reported
@virginmedia i must say your whats app service is piss poor and agents arses, no offering any where near a decent deal to loyal customers to stay and cause you dont accept their offer the leave the chat and dont say anything thank god we have sky coming in on 15th
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CSimpson
(@C_Simpson_92) reported
Is there any customer service department worse than @VirginMedia?
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Benedict XXV
(@BenLamedica) reported
@virginmedia Spiking daily, been hung up on through customer phone service 30+ times over 2 years, had 2 technicians appointed to our house who both dropped contact and stopped responding to texts after telling us there is a problem. Utilisation issue in my area, jitter is messed up.
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𝕯𝖆𝖓 𝕿𝖍𝖊 𝕭𝖆𝖗𝖒𝖕𝖔𝖙 🇬🇧
(@woodborobarmpot) reported
@LTFC_Col77 @martinkelner @virginmedia For a company that provides email services, they also make it almost impossible to find any addresses to send an email regarding their service!
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Jacquie
(@kickinmama) reported
@virginmedia I've been trying since 7th January. Finally get through after another 45 minute wait call handler tells me they will have to call me back in 10 minutes... that was yesterday at 1.45pm... maybe Ofcom can help.
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Bally Singh
(@putasinghonit) reported
The way @virginmedia are quick to take money, but never want to answer their phones. Their customer service is on par with the quality of internet — non existent!
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b
(@bradjt) reported
@virginmedia not able to verify my Virgin TV Go login email, redirects me to a page thats no longer available so simply cant login to use it
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b
(@bradjt) reported
@virginmedia I can't login to it without verifying the email I chose for my username, it redirects me repeatedly to a page that no longer exists thus making me unable to verify
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diane taylor
(@dianereece1) reported
@tecnomobilegame @virginmedia Same here been trying to ger through all week only to be on hold for an hour. Terrible service
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suz 🏴
(@suzannnne_x) reported
@virginmedia been trying to cancel my account for 4 days without having to pay a fee as advised in your price hike email, 10 collective hold hours on calls, 3 days of waiting in a WhatsApp queue and not even an option for web chat? I just want to cancel!