Virgin Media Outage Report in Downham Market, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Downham Market, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Downham Market, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Wisbech.
| City | Problem Type | Report Time |
|---|---|---|
 Wisbech |
Internet | |
| Chatteris |
Internet | |
| Wisbech |
Internet | |
| Wisbech |
Internet | |
| Wisbech |
Internet | |
| Wisbech |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Downham Market, England
Latest outage, problems and issue reports in Downham Market and nearby locations:
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia that time when your Virgin mobile has be out for over 24hrs and the support manager is to call you back within 60mins, and that was 90mins! This is not great service 😢
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia Yes I called back after another 30mins, apparently I have to wait another 48hrs, due to a mistake or issue with your systems, not impressed...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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NC
(@deputynclegg) reported
@virginmedia @MRoseClarion surely the engineer on site must know what is involved to fix it and therefore be able to give a more educated estimate as to fix time - if not they are either incompetentbor justctaking the mickey and have no concrrn for your customers - who are fast losing patience!
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Sabreenf
(@Sabreenf2) reported
@virginmedia I’ve done everything, for two months been having the trouble, I’ve been paying for a service for not having the service for past two months
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okkggvhc
(@okkggvhc) reported
@virginmedia It says sorry there are no problems in your area. I’ve seen a lot of tweets and people that have the same problem as me. So maybe it’s an issue on your end. I’ve seen about 20 tweets from people with the same problem. My Tv is working but the wifi is not
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Hayley
(@hayley_houghton) reported
@virginmedia anyone help me, my sky sports app won’t sign in with my details?
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Julie Bailey
(@mejulie64) reported
@virginmedia Been done about 5 times, wires are fine, been restarted, reset, switched off etc etc still green lights which usually means an outside problem as it was in the past
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Baaz vi Britannia
(@Swaziii8) reported
@virginmedia Hello mate, at this exact moment it’s ok but every now and then it drops and becomes unusable. Yesterday was another level of bad tho.
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Arran
(@ArranS17) reported
@virginmedia I have called this number and only an automated service, that tells me my internet is down, I’m aware. Not really any help at all, I would like my contract cancelled if I am unable to get customer service. This never happened with my sky internet, wish I had never changed.
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simon porter
(@simonpo70953058) reported
@virginmedia New customer
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Adam
(@adamdbonner) reported
@virginmedia Every time I speak to you (10+ hours on phone) the line cuts and I get transferred to the wrong department. Are you telling me you can take my mobile number by dm and get someone to call me now? Are your levels of service that poor?
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Derek Grant
(@Derek_S_Grant) reported
@virginmedia Mate I've been doing that already.. Many Many Many times. Wired and wireless! hence i know fastest at 2-3am but still at best 400+ As said previously if it can't hit 1 gig then it never will.