Virgin Media

Virgin Media Outage Report in Downham Market, Norfolk, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Downham Market, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Downham Market, Norfolk, England 01/16/2025 02:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Downham Market, Norfolk, England

The most recent Virgin Media outage reports came from the following cities: Wisbech and Chatteris.

Loading map, please wait...
City Problem Type Report Time
United KingdomWisbech Internet
United KingdomWisbech Internet
United KingdomChatteris E-mail
United KingdomWisbech Internet
United KingdomChatteris Internet
United KingdomWisbech Internet

Community Discussion

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Virgin Media Issues Reports Near Downham Market, England

Latest outage, problems and issue reports in Downham Market and nearby locations:

  • jasonhelenmille Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia poor poor internet again. No call back after 3 weeks. #btinternet

  • Mum2five73 °•▪︎♡ Tracey ♡▪︎•° (@Mum2five73) reported from Wisbech, England

    Anyone else having problems with virgin media had no Internet all day #virginmediadown

  • GetYourWingsUK GetYourWings.co.uk (@GetYourWingsUK) reported from Gayton, England

    @virginmedia that time when your Virgin mobile has be out for over 24hrs and the support manager is to call you back within 60mins, and that was 90mins! This is not great service 😢

  • jasonhelenmille Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare

  • seansmi3214635 sean smith (@seansmi3214635) reported from Wisbech, England

    @virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.

  • speechlessfm Producer Speechless (@speechlessfm) reported from Downham Market, England

    @virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want

  • GetYourWingsUK GetYourWings.co.uk (@GetYourWingsUK) reported from Gayton, England

    @virginmedia Yes I called back after another 30mins, apparently I have to wait another 48hrs, due to a mistake or issue with your systems, not impressed...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SmithysMaud Mrs Smith (@SmithysMaud) reported

    @virginmedia This is after and engineer was booked for the 3rd and didn’t show up. They told me the reason was they tried to fix it remotely. No text, call or email to say they wouldn’t be coming. I waited in all day for a no show.

  • neelampatel80 Neelam Patel (@neelampatel80) reported

    @virginmedia I have tried but no one seems to help as I do not have an account

  • Scottydee1986 UndyingCarcass (@Scottydee1986) reported

    @virginmedia Your last two staff have hung up on me and I'm still no closer to a resolution. If you don't get someone to call me today, it's not an issue I'm sure they will listen when I'm kicking the front doors off the call centre down the road 👌

  • ElaineHurley17 Elaine Hurley (@ElaineHurley17) reported

    @vmbusiness how are small businesses supposed to work if their internet systems are down and you can’t fix it for five days? I’ve sent a direct message asking for help.

  • spenjflairs spencer james (@spenjflairs) reported

    @jayrayner1 @virginmedia Been using Virginmedia cable for over 10years, always had a good reliable service.. whereas before that, BT was rubbish! If you’re on Virgin but using the original BT cabling, everytime you talk to Virgin, they have to deal with BT open reach.

  • GraphicsJackson #GraphicsJackson™ (@GraphicsJackson) reported

    @virginmedia It has been installed on my phone already so I’m baffled as to why it’s not working

  • AndyAech Andy Aech 🎮 (@AndyAech) reported

    Just a quick one to say @virginmedia are ****. That is all.

  • Eighty_Ten Martin Farrar-Smith (@Eighty_Ten) reported

    @virginmedia Yeah it's a known fault. Just find it ridiculous that it's gone from a few hours to almost a week. I work from home so really struggling to not cancel my entire account tbh.

  • payneardo Dave Payne (Payneardo) 😇 (@payneardo) reported

    @virginmedia hi, got an issue with no sound on one of my boxes on all ITV channels & some channel 4 channels? Seems to work on all other channels. 🤔 Any ideas please ?

  • tfallows Tony Fallows (@tfallows) reported

    @virginmedia once again nothing from you guys. How the hell am I supposed to try and sort things when you can’t be bothered to get back to me. I wonder if I don’t pay my bill if you would contact me then? Beyond pathetic your customer service.