Virgin Media Outage Report in Downham Market, Norfolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Downham Market, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Downham Market, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Wisbech.
| City | Problem Type | Report Time |
|---|---|---|
 Wisbech |
Internet | |
| Wisbech |
Internet | |
| Downham Market |
||
| Chatteris |
Wi-fi | |
| Wisbech |
Internet | |
| Wisbech |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Downham Market, England
Latest outage, problems and issue reports in Downham Market and nearby locations:
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Producer Speechless
(@speechlessfm) reported
from
Downham Market, England
@virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want
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°•▪︎♡ Tracey ♡▪︎•°
(@Mum2five73) reported
from
Wisbech, England
Anyone else having problems with virgin media had no Internet all day #virginmediadown
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia Yes I called back after another 30mins, apparently I have to wait another 48hrs, due to a mistake or issue with your systems, not impressed...
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia that time when your Virgin mobile has be out for over 24hrs and the support manager is to call you back within 60mins, and that was 90mins! This is not great service 😢
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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evannakappos
(@evannakappos) reported
@virginmedia The initial complaint was submitted on the 20th of February and the response which came through on the 22nd of feb was not only incorrect but didn’t respond to all my issues. I both called and emailed to response. I then emailed again on the 1st.
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Daz
(@CockneyDazza) reported
@virginmedia why do you offer the worst levels of customer service? Do you not value your customers? You have enough staff to chase payments but not enough staff to answer customer queries. Even when it's about new business? #ofcom
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SEBASTIAAN
(@sebastiaanevans) reported
@virginmedia after a fun game of transfer tennis of over an hour, it was kind to have the call dropped upon it answered. You make it so impossible to cancel an account. Total shambles. Will never use again.
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Nigel
(@inharrow) reported
@virginmedia Just tells me I have a technician booked… usually it says systems working nothing in our area. Don’t see the point of a technician visiting as problem is outside… why couldn’t the resolution team provide accurate information and be helpful…
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Gary
(@Gary_Heyes) reported
@virginmedia do you think it’s acceptable to be on hold for 45 mins and then when dealing with the retention team I get told £3 off is the best deal. I have been a customer for 10 years I think it’s beyond a joke.
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Tracey Blunden
(@goofeyshouse) reported
@virginmedia I have - we had a power cut at 10.30. Power is back but no broadband. However I explained that until the internet is working, my mums call button will not work. Therefore I have to stay here with her until you fix it. An engineer is booked for Tuesday!
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evannakappos
(@evannakappos) reported
@virginmedia just replied to my tweet and told me to call their mainline number again. After I said I’ve called a total of 16 times and needed help. I AM SO TIRED OF THIS
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Gideon Lord Games
(@GideonLordGames) reported
@virginmedia @parallels08 the issue has finally been sorted and the upcoming bill will be refunded to me within 40 days and contract cancelled by end of this month. I am very happy with this outcome. I do think however that the customer service on the phone could be a lot better than it is currently.
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Fleur-K
(@Fleur_K6) reported
@virginmedia need to report a landline down but going around in circles. Very stressful as father just died and need it sorted for my mother. Can a human make contact?
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evannakappos
(@evannakappos) reported
@virginmedia not acceptable - I have been very clear that I’ve not made any progress with your agents on the phone - 16 calls - I would like you to refer to my complaint number and escalate and have someone properly reply or call me