Virgin Media Outage Report in Downham Market, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Downham Market, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Downham Market, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Wisbech.
| City | Problem Type | Report Time |
|---|---|---|
 Wisbech |
Internet | |
| Wisbech |
Wi-fi | |
| Wisbech |
Internet | |
| Wisbech |
||
| Wisbech |
Internet | |
| Wisbech |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Downham Market, England
Latest outage, problems and issue reports in Downham Market and nearby locations:
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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°•▪︎♡ Tracey ♡▪︎•°
(@Mum2five73) reported
from
Wisbech, England
Anyone else having problems with virgin media had no Internet all day #virginmediadown
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia that time when your Virgin mobile has be out for over 24hrs and the support manager is to call you back within 60mins, and that was 90mins! This is not great service 😢
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Producer Speechless
(@speechlessfm) reported
from
Downham Market, England
@virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia Yes I called back after another 30mins, apparently I have to wait another 48hrs, due to a mistake or issue with your systems, not impressed...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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George Edmonds
(@gedmonds) reported
@virginmedia No because I tried to reschedule - but even so I had a plan where I could get back as I was promised a call 30mins before - this never happened - he called when outside… how can I reschedule
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Col Gray 🤘🏻
(@pixelscol) reported
@virginmedia Every 18 months I have to go through hoops to try and even get close to the SAME price you give your new customers You expect me to pay £25 a month more! I've been a broadband customer of yours since you purchased Blueyonder. 20+ years Is loyalty worth nothing?
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Jake 🫧
(@jxkeridlxy) reported
if virgin media don’t come and sort my wifi out and soon i’m gonna spontaneously combust. why do i have no service and no wifi. i’m gonna cry it’s been 3 days
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Col Gray 🤘🏻
(@pixelscol) reported
I really shouldn't have to come onto Twitter to raise this. You are offering new customers the same service I have for £38. I've been paying £55 for the past 18 months, which will now cost me £69 moving forward; it is a complete joke! #CustomerNonService #VirginMedia #Loyalty
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who_me
(@sablueeyedboy) reported
@virginmedia What a Suprise !!! Another day, another issue. Now we have a fault on Virgin Media TV. Honestly RUN as fast as you can from getting this product. I called and all the can say is there is a TV issue in my area
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Tim_owl
(@Tim_owl) reported
@virginmedia hi, got a bit of a problem. Hope you can advise. I have the full package virgin media account. When I watch the footy it appears very blurred. I watched F1 last night and perfectly fine. Appears to be footy mainly blurry all the time.
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Ali 🙊
(@Rum_AndMonkey) reported
@virginmedia So the solution is paying extra for basically 3 pods (which is how much, £24 extra per month?) because your wifi isn’t strong enough to get through a 10inch wall? Ridiculous
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rich smith
(@ItsMeRasko) reported
@virginmedia For the past 11 days I've been told there is an intermittent signal issue in the area but nothing is being done about it. Internet quality is terrible. Dropping from 300mb to 1mb
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Kerry Lenihan
(@kerrylynn21) reported
@virginmedia Another week, another joyous exchange with your ridiculous customer service. Trying to cancel my Nan's account since she won't ever return to her own house. "She needs to log into her account and update the password" - she's 91 years old & immobile in a hospital bed.
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graeme mccausland
(@graemer41) reported
@virginmedia They tried but I never received any, strange.