Virgin Media Outage Report in Downham Market, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Downham Market, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Downham Market, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Wisbech and Downham Market.
| City | Problem Type | Report Time |
|---|---|---|
 Wisbech |
Internet | |
| Downham Market |
||
| Chatteris |
Wi-fi | |
| Wisbech |
Internet | |
| Wisbech |
Internet | |
| Chatteris |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Downham Market, England
Latest outage, problems and issue reports in Downham Market and nearby locations:
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia Further to yesterday message I still have the same problem & have been unable to speak to an adviser. Usual trouble shooting hasn't worked
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.
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Producer Speechless
(@speechlessfm) reported
from
Downham Market, England
@virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want
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°•▪︎♡ Tracey ♡▪︎•°
(@Mum2five73) reported
from
Wisbech, England
Anyone else having problems with virgin media had no Internet all day #virginmediadown
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia Yes I called back after another 30mins, apparently I have to wait another 48hrs, due to a mistake or issue with your systems, not impressed...
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia that time when your Virgin mobile has be out for over 24hrs and the support manager is to call you back within 60mins, and that was 90mins! This is not great service 😢
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MAHenry21
(@MAHenry21) reported
@virginmedia It was. At 23.30 last night it was still saying it would be fixed by 21.06 June 2nd, which it obviously wasn't so not very helpful. I'd signed up for the text msg service and their estimated fix time at that point was 09.30 June 3rd. So all in all, regional check wasn't much use.
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Kay Thomas
(@mrswoodwoose) reported
@virginmedia Still intermittent issues. Been ongoing for too long
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Dobe IV
(@dobe_iv) reported
@virginmedia you are completely useless. Your ‘help’ is a joke.
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Tony Dackombe
(@TonyDackombe) reported
@virginmedia @O2 @O2 - haven’t heard from you on this. Are you able to help?
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🅹🅸🅿
(@JipJipperson) reported
@virginmedia need to order a new TiVo box as we have had the “Virgin DVR has detected a serious problem” message appear. Website crashes and 0345 454 1111 links me to the website, which crashes. Can you help on here?
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The Punisher
(@AngelEs29908800) reported
@virginmedia guys what is going on in Braintree-UK? No Internet since yesterday. Horrible service mates, will leave you soon, bye bye!
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MAHenry21
(@MAHenry21) reported
@virginmedia @IdleMancer Not good enough @virginmedia. Yet AGAIN been prevented from working by your failing broadband. Days work lost which I'll need to make up in what should be my time off. No explanation. No service. No refund unless this farce continues for 2 days. Will be changing provider ASAP.
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Nina Ballerina
(@ThornhillNina) reported
@virginmedia paid for an upgrade and got nothing !!! Online support absolutely shocking service
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IdleMancer
(@IdleMancer) reported
@virginmedia I've not had broadband all day and now the services portal is saying an estimated fix time of 11:06pm TOMORROW. What is this shambles. I work from home and so two days impacted now. Can you give any update besides what your shocking services portal gives?
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IdleMancer
(@IdleMancer) reported
@virginmedia I've not had broadband all day and now the services portal is saying an estimated fix time of 11:06pm TOMORROW. What is this shambles. I work from home and so two days impacted now. Can you give any update besides what your shocking services portal gives?