Virgin Media Outage Report in Downham Market, Norfolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Downham Market, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Downham Market, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Wisbech.
| City | Problem Type | Report Time |
|---|---|---|
 Wisbech |
Internet | |
| Wisbech |
Wi-fi | |
| Wisbech |
Internet | |
| Wisbech |
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| Wisbech |
Internet | |
| Wisbech |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Downham Market, England
Latest outage, problems and issue reports in Downham Market and nearby locations:
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Producer Speechless
(@speechlessfm) reported
from
Downham Market, England
@virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia that time when your Virgin mobile has be out for over 24hrs and the support manager is to call you back within 60mins, and that was 90mins! This is not great service 😢
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°•▪︎♡ Tracey ♡▪︎•°
(@Mum2five73) reported
from
Wisbech, England
Anyone else having problems with virgin media had no Internet all day #virginmediadown
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sean smith
(@seansmi3214635) reported
from
Wisbech, England
@virginmedia I'm in Wisbech, Cambridgeshire and have internet problem. V6 box is ok for accessing apps but I can't connect to prime video Netflix or now tv.
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia Yes I called back after another 30mins, apparently I have to wait another 48hrs, due to a mistake or issue with your systems, not impressed...
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Willmington
(@LukeWilmerz) reported
@virginmedia Not showing any issues but still can’t get any WiFi
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T_
(@Wxrdless_) reported
@virginmedia The Hub keeps disconnecting from all devices in the household. It’s been turned on and off, reset, checked the wiring and the issue still persists. Been like this for two weeks now
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Zeb Nash
(@zebadee1985) reported
@virginmedia worst customer service by far, I have black spots in my house and you charge me per month for WiFi boosters, no wonder when you check on trust pilot your reviews for customer service is 1/5, it makes sense!! Can't wait till Feb so I can go with another provider!!
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T_
(@Wxrdless_) reported
@virginmedia The TV and Tivo box are connected via ethernet. They also experience the same issue
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Wozza
(@__Wozza__) reported
@virginmedia No problem the reference is C-0611201958
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Stuart Collins
(@stuiecollins82) reported
@virginmedia I have trouble with my tv service (pixelated channels) I call the number, say there is a fault and your automated service runs a pointless test and hangs up. Problem NOT fixed! How do I speak to someone? Poor service!
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David Simmons
(@davidasimmons) reported
@virginmedia I haven’t raised a complaint yet, how do I do that? I was also lied to when I called on 23rd by someone at the call centre to get me off the phone. I told them the cable must have been disconnected and they told me it was a problem in my local area and would be resolved shortly.
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lucy barnett
(@lucebarnett) reported
@virginmedia no help at all - already stated, carried out all steps available online. Told to reboot Hub - done this several times. First Engineer appointment not until 15 January. Absolutely ridiculous. How can we work from home with no internet? Tier 4 & require internet service to work.
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Robert Pullen
(@RLPullen) reported
@virginmedia Spoken to support correct plug coming
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UsernameError
(@UsernameError4) reported
@virginmedia I think my divorce was easier than leaving you guys. Absolutley shocking company, how you haven't been fined is beyond me. If we provided this service at the company I work for we'd have shut long ago.