Virgin Media

Virgin Media Outage Report in Downham Market, Norfolk, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Downham Market, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Downham Market, Norfolk, England 01/10/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Downham Market, England

Latest outage, problems and issue reports in Downham Market and nearby locations:

  • Mum2five73 °•▪︎♡ Tracey ♡▪︎•° (@Mum2five73) reported from Wisbech, England

    Anyone else having problems with virgin media had no Internet all day #virginmediadown

  • jasonhelenmille Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia poor poor internet again. No call back after 3 weeks. #btinternet

  • speechlessfm Producer Speechless (@speechlessfm) reported from Downham Market, England

    @virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want

  • jasonhelenmille Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare

  • GetYourWingsUK GetYourWings.co.uk (@GetYourWingsUK) reported from Gayton, England

    @virginmedia that time when your Virgin mobile has be out for over 24hrs and the support manager is to call you back within 60mins, and that was 90mins! This is not great service 😢

  • GetYourWingsUK GetYourWings.co.uk (@GetYourWingsUK) reported from Gayton, England

    @virginmedia Yes I called back after another 30mins, apparently I have to wait another 48hrs, due to a mistake or issue with your systems, not impressed...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • amssznn 🥣 (@amssznn) reported

    Virgin media should change their name because they go down so often

  • 2130keith Keith House (@2130keith) reported

    @virginmedia The customer service and service you claim......... Instead of being shockingly S£(t........... Looking forward to my contract finishing bye 👋🏻 virgin

  • vlstorey Victoria Whitehead (@vlstorey) reported

    @virginmedia No never provided to us

  • MikeyMaxted Mikey Maxted (@MikeyMaxted) reported

    Virgin Media... this is getting very repetitive. SORT YOUR **** COMPANY OUT

  • raymondobiff Raymondobiff (@raymondobiff) reported

    @virginmedia @BigIssue How 2 faced ....I pay @virginmedia £100+ a month and they don't support the customer . #whereismyrefund #refund

  • raymondobiff Raymondobiff (@raymondobiff) reported

    @virginmedia @brettclaxton So you can't call to help the guy ...a company worth billions ....yet if he didn't pay his bill he would get a call !? Where is your customer service!!!!

  • Unknown505__ J (@Unknown505__) reported

    @virginmedia my contract ran out a while ago but i am only able to upgrade my contract snd not downgrade to a cheaper plan who do i contact to do this or cancel my plan

  • GBanter Gimmebanter (@GBanter) reported

    @xsaminaa Bet it’s virgin media cause that’s **** ngl BT was better for me lmfao

  • lindabarlow101 Linda Barlow (@lindabarlow101) reported

    @virginmedia / network connectivity issues in OL16 area - again. Rang to be told only option was to send a new V6 box. Really???

  • thebeardedegg83 Ollie Tapp (@thebeardedegg83) reported

    @virginmedia What is the number I need to ring to SPEAK TO A HUMAN to cancel my internet? Still resetting every night and I can’t be arsed with you anymore.