Virgin Media Outage Report in Gayton, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gayton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gayton, England
Latest outage, problems and issue reports in Gayton and nearby locations:
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia Yes I called back after another 30mins, apparently I have to wait another 48hrs, due to a mistake or issue with your systems, not impressed...
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia that time when your Virgin mobile has be out for over 24hrs and the support manager is to call you back within 60mins, and that was 90mins! This is not great service 😢
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Producer Speechless
(@speechlessfm) reported
from
Downham Market, England
@virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Hound Of Cluan
(@CluanThe) reported
Anyone else having problems trying to get @virginmedia to answer their phone, they only want to answer when its a new customer sale. Plus putting up the price by £3.50 when everyone is out of work or on Furlong. Absolute joke.
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Dave B
(@Dobby1511977) reported
@virginmedia agent just told me there will be a fee for ending contract early to rejoin on an account held since cable and wireless in the 90’s! 50 mins and counting so far on hold listening to bad music to speak to retentions team
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Chris Wilson
(@cmwilson81) reported
@virginmedia how do I contact you to report a fault with my broadband? Your phone service doesn’t work and it won’t let me run diagnostics on the website and crashed when I booked an appointment
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The Korova Milkbar
(@FishInky) reported
@virginmedia And now to top it all have been contacted by a fraudulent Virgin account on twitter saying they will resolve the problem. While simultaneously asking for card details. Their response was quicker than yours at least so there is that.
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Roger Cohen
(@rogcohen) reported
@virginmedia I cancelled the engineer - didn’t want to risk it. Naturally the broadband went down again today. Currently out for 90 min. At one stage the service checker page said there was a problem in the area, but not now. Same for the phone num it was suggested I ring in an earlier tweet.
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Mr Teeny
(@Tory_slugs) reported
@virginmedia Been trying to get in contact to fix a faulty TV box, disconnected the setup that your engineers installed because the WiFi service has been awful since startup, put it back together and now the TV box is not switching on. Can't get in contact with customer service.
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John Donovan
(@JohnDon58086814) reported
@virginmedia I found a functioning Complaint form and have instructed disconnection via that. I'm waiting for confirmation. Thanks
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ポール リード
(@paulrreed) reported
@virginmedia Perhaps reduce prices for existing customers rather than providing new customer discounts! I’ve had to change my contract with you to my name, from my partners and I’m stuck paying higher prices for another 18 months!
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Is it over yet?
(@Markbdlon) reported
So no Internet or landlines only TV from @virginmedia yet their service tracker says all is well apart from the TV??. Tried to ring them and they have an automated voice saying maybe I should ring later as they are busy so goodbye!?! Awesome service, not.
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Jem
(@jemjabella) reported
@Psychobel @virginmedia Don't have any problems with Zen, and they were excellent when we had problems with the line when we first moved into this house.