Virgin Media

Virgin Media Outage Report in Gayton, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gayton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gayton, Norfolk, England 05/23/2025 05:45

May 23: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gayton, England

Latest outage, problems and issue reports in Gayton and nearby locations:

  • GetYourWingsUK GetYourWings.co.uk (@GetYourWingsUK) reported from Gayton, England

    @virginmedia that time when your Virgin mobile has be out for over 24hrs and the support manager is to call you back within 60mins, and that was 90mins! This is not great service 😢

  • GetYourWingsUK GetYourWings.co.uk (@GetYourWingsUK) reported from Gayton, England

    @virginmedia Yes I called back after another 30mins, apparently I have to wait another 48hrs, due to a mistake or issue with your systems, not impressed...

  • speechlessfm Producer Speechless (@speechlessfm) reported from Downham Market, England

    @virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • beerandanvils Dave (@beerandanvils) reported

    @virginmedia They did not. Even after restarting my router and a pin reset your systems still said it has an uptime of 45+ days. Guessing its an issue on a switch on your network as I'm not getting a DHCP lease. Curreny using mobile data, so if I am charged will you cover it?

  • davekenw dave kenworthy (@davekenw) reported

    Can’t get itv channels on Virgin Media. It seems one problem after another with this company.

  • RetroBoxRoom Retro Box Room (@RetroBoxRoom) reported

    @virginmedia @ibrocksom Yeap... itv and itv HD is down. It's just showing a grayish screen. All other channels are fine.

  • Andy_Of_Glasgow 𝘼𝙣𝙙𝙮 𝙊𝙛 𝙂𝙡𝙖𝙨𝙜𝙤𝙬 (@Andy_Of_Glasgow) reported

    @virginmedia Typical virgin solution pay more money to get the service other companies give you as standard Tell old dickie he can ram it

  • GordonMcRae2 GordonMcRae (@GordonMcRae2) reported

    @virginmedia Yeah a lot quicker than your company sorting a problem.

  • Lee74623820 Lee (@Lee74623820) reported

    @virginmedia Unhappy with my services at the moment broadband is good but my 360 and 360 mini and every engineer cart fix it so my boxes cannot fix might take my business eles where

  • beerandanvils Dave (@beerandanvils) reported

    @virginmedia I tried that - on the phone for an hour. An engineering is booked to come to my home later this week. No idea how thats supposed to help as the issue appears to be software based. Can ypur netwotk team investigate the issue? Relevant MAC addreses are in my case notes.

  • mathewsheffield matthew piggwick (@mathewsheffield) reported

    @virginmedia Nah, I wanted to cancel my Virgin money house insurance that auto renews (for my convenience apparently) but can't be cancelled online. Possible?

  • Jasmine62297055 J (@Jasmine62297055) reported

    Thanks @virginmedia for cutting my home broadband off 11 days earlier because I found a new affordable broadband provider. It’s disgusting that you find it acceptable and fair to treat an existing customer of 4 years in such a manner. NEVER AGAIN!!! 🤬🤯😤

  • tomsas Thomas Doble (@tomsas) reported

    @virginmedia Internet in Wallington is intermittent, however I'm unable to check the service outage on your website as it says the link is broken.