Virgin Media Outage Report in Gayton, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gayton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gayton, England
Latest outage, problems and issue reports in Gayton and nearby locations:
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia that time when your Virgin mobile has be out for over 24hrs and the support manager is to call you back within 60mins, and that was 90mins! This is not great service 😢
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia Yes I called back after another 30mins, apparently I have to wait another 48hrs, due to a mistake or issue with your systems, not impressed...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Hodges
(@shintomac) reported
Have implemented a suggested temporary fix, but it is useless as the phone will not ring. Call back from @virginmedia is overdue by one hour. I hope they’ve not been trying to ring me on the number which, thanks to them, does not now ring
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Kesiah
(@KezzaPick91) reported
@virginmedia Yes I’ve tried they said they can’t help me as it’s a never account. I was on hold for 30 minutes with a buzzy tone then it just cut off!
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...Katie B…
(@Xkatiepx) reported
@virginmedia can you help our wifi isn’t working at home but my husband working away and account is in his name.
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Liz Tray
(@LizTray) reported
@virginmedia By claiming it's a local fault as a result of intermittent loss, it puts the onus on the customer to eventually get so pissed off and worn down that we call. At which point we found out it was NOT a local area fault but an issue with the hub. If I had not been driven mad, how...
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Lynsey Middleton
(@lynseymiddleton) reported
@virginmedia I’m looking for help pls. Work in my postcode finished at 3pm. 3.15pm my broadbrand went down and hasn’t worked since. Trying to fix the problem online and it’s now saying the issue is with my hub set up? -
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jimmy
(@jimmysteamboat) reported
from
Manchester, England
@virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!
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Mr Faal ⭐️⭐️
(@Mrfaal) reported
@virginmedia i’m having real problems with my internet, its either really slow or drops out altogether. I have done all your online tests and it keeps telling me its fine😡 Not really what I’m paying for! Please help!!? #internetdown
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Mark McCusker
(@MarkMcCusker19) reported
@virginmedia Raised a complaint, which just gave me the same number. Called twice now with no resolution. Thinking of cancelling if this is the level of support customers receive!
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Carmen C
(@c62234178) reported
@virginmedia We are having problems with other parts of the system, changing it is not feasible. And this wouldn't have been a problem if our internet hasn't been down for OVER A WEEK. A realistic fix time would be appreciated rather than false hopes.
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Liz Tray
(@LizTray) reported
@virginmedia My flatmates and I, like idiots, believed that screenshot. We spent two months sending it to each other going 'well, it must be that'. When it was the hub all along. It's completely appalling. And the complaints dept need to fix it, not tell me to call tech support.