Virgin Media Outage Report in Peterborough, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Peterborough come from postal codes PE3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Peterborough, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
||
| Peterborough |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
-
cathy
(@TrueloveCathy) reported
from
Peterborough, England
@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
-
Martin
(@Martin4Satan) reported
from
Peterborough, England
Anyone else having intermittent issues with @virginmedia #Peterborough
-
graham palmer
(@docgpalmer) reported
from
Peterborough, England
@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
-
Captain Suleiman
(@Sulcalibur) reported
from
Peterborough, England
@Armadilo69 @SkySports @virginmedia @SkyUK Mine is down too mate. Walking down the road yesterday looks like some clever chap has ploughed straight into the connection box down my street. 😩
-
katie lou
(@katiema47326537) reported
from
Whittlesey, England
No WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !
-
Andrew palmer
(@palmer606) reported
from
Peterborough, England
@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
-
Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
-
David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.
-
Nathan Pinnock
(@NathanPinnock) reported
from
Peterborough, England
@virginmedia I’ve just spent an hour on the phone for someone to tell me they can respond to a formal complaint in 5-7 working days. Customer service
-
Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.
-
cathy
(@TrueloveCathy) reported
from
Peterborough, England
@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
-
Rin Evans
(@rin_evans) reported
from
Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
-
Simon & Lisa
(@ReevesFamAdvs) reported
from
Bretton, England
Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
-
Richard Moses
(@Richardjmoses) reported
from
Peterborough, England
@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
-
Simon Worsfold
(@simonworsfold78) reported
from
Peterborough, England
@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
-
Adrian Caswell
(@CaswellAdrian) reported
from
Peterborough, England
@virginmedia have hit another low after the last price hike. No internet, TV or phone since at least 3pm and poor help over the phone. Repair deadline has passed. Time for a change.
-
Bernard Randall
(@bfrposh) reported
from
Whittlesey, England
@virginmedia I'll be invoicing you for the data I'm having to use while my connection is lost. My router (Hub 3) just cut out at 12:50 for no apparent reason and resetting hasn't worked at all. I need this to work.
-
David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia sneaked down my internet speed yet again!
-
Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
-
Smeds
(@paul_smedley) reported
from
Peterborough, England
@virginmedia No reported issues now or last night, happening two or three times a day at the moment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan
(@1978dmc) reported
@virginmedia Verbal complaint after being on the phone for nearly 90 mins. I asked for an email reply but have heard nothing!
-
Hands, Face, Space.
(@pmc21767) reported
@virginmedia I'm not stupid I've done all that and now I can't get back online for work thanks to your crap broad band
-
Chris Deeley
(@christhenerd) reported
@virginmedia That gives me the same message as your online dashboard which claims no fault - but the last time I ran the troubleshooter it said there was. All I know is i have no internet and the problem doesn’t seem to be on my end !
-
Soctty123
(@Soctty123) reported
@virginmedia Hub 3 I got in November has been a complete disaster. WiFi drops of constantly, every day, have contacted you numerous times - no serious attempt to help. Looks like I'll need to head elsewhere after 20 years.
-
Talisha
(@Liisha11) reported
@virginmedia I have already previous done this and there has been no solution. How do I speak with a manager?
-
Ashlee Mccarthy
(@ashleemcc) reported
@virginmedia Can you please DM and look into my account and complaint as too be honest I’m fed up with having to repeat myself.
-
craig mcgill
(@craig_prevail) reported
@virginmedia The Internet Ibpayed for gave my a 2g signal and a 5g signal from my WiFi box ..... I but 5g doesn't work on it nor does it even show when I'm searching for wifi
-
Ian Nicholls
(@barronrosendahl) reported
@virginmedia Shame not offering same deals to existing customers to keep them? Over 12 years a customer and deals only available to New Customers? Shame on Virgin 🙁
-
Ed
(@OnFootJesmond) reported
@virginmedia Well, I think they transferred the mobile subscription to the Oomph sim which is part of my broadband account and closed the old, separate contract down (and refunded) - but they kept telling me not to cancel the direct debit in case of excess charges, which made no sense to me.
-
James Turner
(@JamesTu33) reported
@virginmedia had a web chat before and I’m told the exact same thing as when I waste hours calling customer care line “your complaint is in the correct department and someone will contact you” I want some one who is going to be able to resolve my issue fix the multiple installation faults