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Virgin Media

Virgin Media outages and service status in Peterborough, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Peterborough, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • 53% Internet (53%)
  • 29% TV (29%)
  • 18% Wi-fi (18%)

The latest reports from users having issues in Peterborough come from postal codes PE3 , PE1 and PE7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Peterborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peterborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Peterborough, England

The most recent Virgin Media outage reports came from the following cities: Peterborough.

CityProblem TypeReport Time
Peterborough Internet 7 days ago
Peterborough Wi-fi 7 days ago
Peterborough Internet 8 days ago
Peterborough Wi-fi 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Peterborough, England

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • scottworsfold
    scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡

  • kspeedyb
    Karl Blackwell (@kspeedyb) reported from Peterborough, England

    @virginmedia is there any chance of sorting my broadband speed out today as been slow since Thursday. 3 days, 3 different times each day it should be sorted but still the same. Paying for 350mbps but getting 15mbps.

  • PaulAllen007
    Paul Allen (@PaulAllen007) reported from Whittlesey, England

    @StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .

  • david_harman_uk
    David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    @wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.

  • david_harman_uk
    🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @Garethg1982 @virginmedia That is exactly the same problem I have with my service, I've used the the #Virgin test on their site, it tells me my "Box" ISN'T EVEN connected 😬 #Hopeless

  • simonworsfold78
    Simon Worsfold (@simonworsfold78) reported from Peterborough, England

    @virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !

  • JoshuaHepple
    Josh Hepple (@JoshuaHepple) reported from Peterborough, England

    @virginmedia Trying to cancel broadband and your online chat keeps timing out. I have cerebral palsy and only have limited computer access. Please be considerate I’m finding this very upsetting

  • FFBritBaller
    Rob Grimwood 🇬🇧 (@FFBritBaller) reported from Yaxley, England

    Nearly just got scammed by a fake @virginmedia account. Silly me for thinking they actually wanted to contact me about my issue.

  • ReevesFamAdvs
    Simon & Lisa (@ReevesFamAdvs) reported from Bretton, England

    Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!

  • TTBGYT
    Official Trainspotting Peterborough (TTBG_YT) (@TTBGYT) reported from Peterborough, England

    @LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.

  • david_harman_uk
    David Harman 🇪🇺 🐸 (@david_harman_uk) reported from Peterborough, England

    @virginmedia No TV or internet, I've registered my outage

  • david_harman_uk
    David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    @smcculloch12 @ItsRykard @virginmedia My service has been badly affected too. Yet status page say all is is runing full speed, I'm assuming to avoid paying refunds to customers (I'm currently getting about one 5th of what I'm paying for)

  • david_harman_uk
    🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, England

    @virginmedia I resolves the "issue", by cancelling you services.

  • LOLRoadhouse
    Kirsty Wright (@LOLRoadhouse) reported from Peterborough, England

    @virginmedia Thanks guys. The complaint relates to my broadband. But it’s mostly about the service we’ve received from both the customer service team and the complaints team.

  • palmer606
    Andrew palmer (@palmer606) reported from Peterborough, England

    @virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky

  • david_harman_uk
    David Harman : Follow me on Gab. (@david_harman_uk) reported from Peterborough, England

    @virginmedia Have you discontinued support for #TVControl app? Been like this for days now!

  • FlirtsForFood
    Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England

    @kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!

  • Martin4Satan
    Martin (@Martin4Satan) reported from Peterborough, England

    Anyone else having intermittent issues with @virginmedia #Peterborough

  • david_harman_uk
    David Harman : Follow me on Gab. (@david_harman_uk) reported from Peterborough, England

    @virginmedia It obvious to me nothing is going to be done about the problem, ive deleted the app off my phone & iPad thanks

  • jbracemedia
    JB Photography (@jbracemedia) reported from Peterborough, England

    The absolute audacity your teams have @virginmedia. We rant up to cancel our package yesterday stating that your broadband is slow and your TV package is just repeated shows. They rang up earlier today offering new packages, dispite us already switching.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RedmondJunkie
    QQ (@RedmondJunkie) reported

    @virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband

  • oisoli
    Soli (@oisoli) reported

    @virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?

  • juliefount
    julie fountain (@juliefount) reported

    What an absolute joke @virginmedia are been asking for help for weeks but nothing.

  • SteT238
    Ste (@SteT238) reported

    @virginmedia The first engineer cleared errors off the hub then requested the underground engineer to attend who then replaced the cable underground to the property. Our next door neighbour has also reported the same issue.

  • RudolphHart
    RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported

    @virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.

  • _Alfista
    ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported

    @ArrEssVeeTwin @jen_moxon @virginmedia many years ago at previous address I had to take annual leave to call Virgin customer services during UK office hours, when I knew it was UK call centre answering, as the foreign one never logged a single call so had to start all over each time.

  • _Alfista
    ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported

    @ArrEssVeeTwin @jen_moxon @virginmedia I only signed up last year as Virgin had & still do, the fastest broadband in area & I needed to handle the data, I knew this day would come though with their customer services.

  • MawsonAsht43296
    Ashton Mawson (@MawsonAsht43296) reported

    @virginmedia broadband down in Gloucestershire, estimated fix is the 10/6, four days away, is that some sort of joke ?!? What’s actually going on. Elderly people who rely on the broadband are without essential services due to this, what’s happening ?!?!

  • w47carr
    Mrs c (@w47carr) reported

    @virginmedia The reason I need to cancel is because we ad a bad thunderstorm and my tv hdmi ports are all broken so I can't watch the tivo box

  • ross_biagini
    London leaver (@ross_biagini) reported

    @virginmedia internet keeps going off in Amersham Please fix it