Virgin Media Outage Report in Peterborough, England
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The latest reports from users having issues in Peterborough come from postal codes PE3, PE1, PE7 and PE4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Peterborough, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
TV | |
| Peterborough |
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| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont
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Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Yaxley, England
Nearly just got scammed by a fake @virginmedia account. Silly me for thinking they actually wanted to contact me about my issue.
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David Harman : Follow me on Gab.
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia It obvious to me nothing is going to be done about the problem, ive deleted the app off my phone & iPad thanks
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JB Photography
(@TTBGYT) reported
from
Peterborough, England
Do not choose virgin media EVER. They are overpriced, their connection is shite, it goes down every month, and their customer service is ****.
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Matt Dickings
(@MattDickings) reported
from
Peterborough, England
@virginmedia not sure what happened but slightly **** myself when had no signal for an hour, thank the lord it's back now
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Matt Dickings
(@MattDickings) reported
from
Peterborough, England
Whatever the issue was with @virginmedia mobile network it's fine now. Did @richardbranson need to borrow 10p for the meter
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David Harman : Follow me on Gab.
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia Have you discontinued support for #TVControl app? Been like this for days now!
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David Harman : Follow me on Gab.
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia Done that 1st, as a matter of course,, but it affecting #Apple & #Android. It No problem, I'll just not use it.
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@Sunnii7 @virginmedia It's odd how you can UPGRADE your package online but you can cancel on line, This needs to change!
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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georgina sheridan
(@georgiesheridan) reported
from
Yaxley, England
@virginmedia 1 month of awful WiFi and now it’s been down the last 20 minutes during the Spurs game 🤬😡 How can you put your prices up and then have worse service #sortitout
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@smcculloch12 @ItsRykard @virginmedia My service has been badly affected too. Yet status page say all is is runing full speed, I'm assuming to avoid paying refunds to customers (I'm currently getting about one 5th of what I'm paying for)
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Karl Blackwell
(@kspeedyb) reported
from
Peterborough, England
@virginmedia is there any chance of sorting my broadband speed out today as been slow since Thursday. 3 days, 3 different times each day it should be sorted but still the same. Paying for 350mbps but getting 15mbps.
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Donna Ireland
(@Mum2fifteen) reported
from
Stamford, England
@virginmedia any known issues with broadband in SK postcodes? My internet isn’t working
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Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Peterborough, England
@virginmedia Turning it off and turning it back on will not fix this issue. I refuse to pay for a booster too, i pay enough each month for a sub-par service.
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staceyflowers
(@halo2222223) reported
from
Peterborough, England
@JasonSlavin1 @virginmedia Virgin media is rubbish they get they say you get the service done they don’t give you it so Sky will give you Wi-Fi guarantee if your Internet goes they give you money back on your bill straight away
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. Exactly the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sharpy
(@Sharpy_G) reported
@virginmedia I’ve been waiting days for any level of customer service, I can get through on ‘new customer’ line almost instantly but they can’t help. Honestly you think this is ok ? #virginmedia #poorcustomerservice
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Sharpy
(@Sharpy_G) reported
@virginmedia I would like to lodge an official complaint about the extreme lack of customer service for existing customers please. #virginmedia #poorcustomerservice
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Vaggelis Makris
(@vaggelis_makris) reported
@virginmedia I don’t use wired, only wifi. Please ask your team to check my complaint C-0601212461, sent 6 Jan 17:04uk to retrieve my account and contact details - thank you
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Donna Tapp
(@donnatapp69) reported
@virginmedia Our internet is rubbish but can never get hold of anyone.
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Michelle D'israeli
(@MDisraeli) reported
@virginmedia Please can you specify the lawful basis for the data processing being carried out by the Advanced Network Error Search 'service', given that your own system believes it is turned off and that I do not consent?
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Justin Fryer
(@JayLinAntiques) reported
So 18 month contract with #virginmedia on oomph £79.00 and a free 43" TV, existing customer renewing their contact £139.00. Surely cheaper to keep an existing customer than to find a new one, why treat your loyal customers this way? £980 extra for the same service over 18 months!
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Football hevean
(@pauldevine1986) reported
@virginmedia I've been trying to get through for last 5 hours over phone keep getting cut off when it goes to 59.99 mins on hold I'm trying to sort my elderly father's account out 74 years of age a total disgrace this is shocking customer off 16 years and can't get through awful
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Amit Doshi
(@amitrnout) reported
@virginmedia I've also got multiple texts saying the outage is resolved but apparently not. On the call I'm being told it is still active.
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Mark Baldwin
(@mark_xc) reported
@virginmedia Same issue again today, got to 12:30 and no Virgin internet. For getting on for 2 weeks now all I get told is it is complicated. Should I move to another provider?
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Sharpy
(@Sharpy_G) reported
@virginmedia As I’ve already stated. The phone, and text options are always ‘too busy’ and not available. Which leaves me with the ‘could take up to 28 days’ web form option. Not good enough I’m afraid, really you are seriously letting your existing customers down right now #virginmedia