Virgin Media

Virgin Media Outage Report in Peterborough, England

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The latest reports from users having issues in Peterborough come from postal codes PE1 and PE3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Peterborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Peterborough, England 07/01/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Peterborough, England

The most recent Virgin Media outage reports came from the following cities: Peterborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterborough Wi-fi
United KingdomPeterborough TV
United KingdomPeterborough TV
United KingdomPeterborough Wi-fi
United KingdomPeterborough Total Blackout
United KingdomPeterborough E-mail

Community Discussion

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Virgin Media Issues Reports Near Peterborough, England

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • Michael_Catling Michael Catling (@Michael_Catling) reported from Peterborough, England

    @virginmedia Who can I speak to regarding the Virgin TV app as I am unable to login to my account and your customer service won’t let me speak to an agent?!

  • jbracemedia JB Photography (@jbracemedia) reported from Peterborough, England

    The desperation is so unreal that they even cut the phone off! So glad we left those money hungry bastards, we've given them so many chances to fix our issues, but it's always been 'our fault' and never helped. So long Virgin Media.

  • jbracemedia JB Photography (@jbracemedia) reported from Peterborough, England

    The absolute audacity your teams have @virginmedia. We rant up to cancel our package yesterday stating that your broadband is slow and your TV package is just repeated shows. They rang up earlier today offering new packages, dispite us already switching.

  • david_harman_uk 🇪🇺 David Harman 🐘 : mustn't grumble! (@david_harman_uk) reported from Peterborough, England

    This is a repeat of the trouble I had cancelling my services with @virginmedia, so it isn't an isolated incident. pp @Ofcom

  • david_harman_uk 🇪🇺 David Harman 🐘 : mustn't grumble! (@david_harman_uk) reported from Peterborough, England

    Seems @virginmedia are putting every obstacle in the way for people wanting to cancel the service, particularly if you're a #Pensioner, I had to ask numerous times before I got through to them

  • david_harman_uk 🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, England

    @virginmedia I resolves the "issue", by cancelling you services.

  • david_harman_uk 🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, England

    After 10(ish) years, I was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty. I feel liberated.

  • david_harman_uk 🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, England

    After 10(ish) years, is was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty, I feel liberated.

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Yes another complaint raised and they closed the same day saying resolved. To be frank your cheap outsourced call centres are typically fraud!

  • Michael73942063 Michael Butler (@Michael73942063) reported from Glinton, England

    @virginmedia That's right but I have not been a direct customer SINCE 2017 and was told as long as I use the account every 90 days I am fine. No notice is what I am disgusted by

  • Michael73942063 Michael Butler (@Michael73942063) reported from Glinton, England

    @davidmellie1970 @bradxLUFC @virginmedia Thanks but this only works if you have a virgin media package /account … i don’t as my email address was never conditional of this when i got the email address 23 years ago

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Permission is not the problem it’s your third party availability as the work is scheduled for several different days and no one turned up! Frankly say “we cannot always provide as promised” advertise that statement. I don’t set dates you do and fail to act!

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia 2/2 if you can’t provide service just say No don’t keep moving goal posts and do nothing till you get close to the next deadline

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Citing delay in external work by your own third party contractors! Frankly waiting over 45days next installation scheduled for the 17th October but I am confident you guys will cancel again1/2

  • consultphysio Ranjith Mahamani (@consultphysio) reported from Peterborough, England

    @virginmedia Rubbish customer care! Three last minute cancellations over 2 months! Still waiting for broadband installation! Far too many third party contractors who are useless 🙄🙄🙄! Everyone pls stay off Virgin

  • dazposhie daza b (@dazposhie) reported from Peterborough, England

    @virginmedia can’t get through to anyone and tv not working after box was updating for 3 hours 😞

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 No Rules 4 Me (@david_harman_uk) reported from Peterborough, England

    @meal_enjoyer @virginmedia And I just received my price increase too 😠 2nd time in 2 months i've lost service.

  • hanterco1 only art. (@hanterco1) reported from Peterborough, England

    @virginmedia I will ask next years for phone number to contact service but that depends on Santa is he also lost contact with your customer services? Very bad to be desconct to outside world, anyone can read that ? Pleas put word or 2 make my day lost hope and interest to be answered

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @virginmedia That is how I did it. FYI: my "On demand" service has literally just stopped working.

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @Garethg1982 @virginmedia That is exactly the same problem I have with my service, I've used the the #Virgin test on their site, it tells me my "Box" ISN'T EVEN connected 😬 #Hopeless

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BenWBriscoe Ben Briscoe (@BenWBriscoe) reported

    Brand new @virginmedia customer. Generally impressed. But why is watching Disney +, Netflix etc through Virgin TV so clunky?! Really slow, takes forever to navigate and no ability to navigate these apps with voice… Have I actually downgraded..?!

  • rejectedtheoffa Matt (@rejectedtheoffa) reported

    @LeemingDarren @virginmedia Virgin Media customer services are absolutely awful. And I say that as a current customer. Keep all messages and open a complaint with them. Be prepared for them to say they'll sort it and close your complaint, numerous times. I've never dealt with a bigger bunch of liars

  • SirRodneyFfing The Sanity Clause🖖 (@SirRodneyFfing) reported

    Dear @SkyUK You are as bad as ******* @virginmedia Best regards

  • ShoyebJeeva Shoyeb Jeeva (@ShoyebJeeva) reported

    @lababer @virginmedia Freeview channels not working properly. Crystal palace transmitter.

  • ojaxx2 @Tone (@ojaxx2) reported

    So I managed to finally change my Virgin Media contract into my sole name on Saturday It’s been a nightmare I was promised no interruption in service etc etc Anyway, I’ve had no internet for 48 hours now. Well done @virginmedia 👍🏻

  • AlBooth Al Booth (@AlBooth) reported

    Has anyone else had @virginmedia charging them for services they don’t have? In May I asked about their TV package on the chat service. I still have Sky, I don’t have Virgin TV… but they’ve added it to my broadband bill & said it’ll be £600+ to cancel. Anyone else @BBCWatchdog?

  • AaronFalkirk Aaron Smith (@AaronFalkirk) reported

    @O2 recently taken out a new @virginmedia / @O2 VOLT contract with yourselves. Provided PAC code and ended up with a split port. Can make calls but unable to receive calls. Over 1 week on, numerous calls and no resolution. Can you help or pass me to the right team?

  • MalSannie Mal Sannie (@MalSannie) reported

    @virginmedia I can't get to the login page for skysports on a browser, it fails. And I also can't reset my sky pin in my sky device management page, it fails to send with an error message. It doesn't show any devices registered.

  • NadeemS64508308 Nadeem Shareef (@NadeemS64508308) reported

    @virginmedia I need to cancel my new Virgin media account. I can’t activate the equipment were received few days ago and I can’t use that.

  • WhiteHartMart WhiteHartMart (@WhiteHartMart) reported

    Another day, another loss in broadband service from @virginmedia - feels like the network is falling apart in PL12 lately. Hurry up with Ultra @bt_uk - I'll be switching in an instant.