Virgin Media Outage Report in Peterborough, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Peterborough come from postal codes PE3 and PE1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Peterborough, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Wi-fi | |
| Peterborough |
||
| Peterborough |
Phone | |
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.
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kevin wilson
(@kevwilson58kev) reported
from
Peterborough, England
Hi can you please help me to cancel my sport iv filled form in three times its not working it either fails to recognise my e mail post code or something else why would I want to keep paying you when I'm not watching it I can't call you and can't fill form in please #virginmedia
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
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Martin
(@Martin4Satan) reported
from
Peterborough, England
Anyone else having intermittent issues with @virginmedia #Peterborough
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.
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Kaylea: Will Flirt For Food
(@FlirtsForFood) reported
from
Holbeach St. Johns, England
@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. Exactly the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Yaxley, England
Nearly just got scammed by a fake @virginmedia account. Silly me for thinking they actually wanted to contact me about my issue.
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡
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graham palmer
(@docgpalmer) reported
from
Peterborough, England
@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@smcculloch12 @ItsRykard @virginmedia My service has been badly affected too. Yet status page say all is is runing full speed, I'm assuming to avoid paying refunds to customers (I'm currently getting about one 5th of what I'm paying for)
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Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Peterborough, England
@virginmedia Turning it off and turning it back on will not fix this issue. I refuse to pay for a booster too, i pay enough each month for a sub-par service.
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@Sunnii7 @virginmedia It's odd how you can UPGRADE your package online but you can cancel on line, This needs to change!
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia sneaked down my internet speed yet again!
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
For the second time today @virginmedia sneaked down my internet speed again!
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont
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Rin Evans
(@rin_evans) reported
from
Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
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Donna Ireland
(@Mum2fifteen) reported
from
Stamford, England
@virginmedia any known issues with broadband in SK postcodes? My internet isn’t working
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staceyflowers
(@halo2222223) reported
from
Peterborough, England
@JasonSlavin1 @virginmedia Virgin media is rubbish they get they say you get the service done they don’t give you it so Sky will give you Wi-Fi guarantee if your Internet goes they give you money back on your bill straight away
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hema
(@HomemadeByHema) reported
@virginmedia can you please get in touch, I’ve had problems with wifi since 5 Oct, however your staff keep fobbing me off with ‘there’s an outage problem. I am fed up with having to call them every other day to be told the same by another member of staff
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Beverley
(@Bev280165) reported
@virginmedia A booster. But can I get anyone to listen Our understand, no! In fact I get given phone numbers that aren't correct, or completely the wrong department. I am so fed up with the incompetence and being passed from pillar to post that I will cancel my contract and go elsewhere.
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Joe Priddle
(@jpriddle14) reported
@virginmedia - can someone please get in touch with me regarding a complaint I have about a discount that wasn’t applied to my account on more than one occasion. Thanks
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Apollo
(@apo_sisko) reported
@virginmedia Horrendous! Virgin called me for the broadband switch. I couldn't call back because I only had an order ref and not a customer ID. I called back and I was on the phone for over 1 hour for a new application. I then received a voice mail that the 1st is going through
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Sonn🌟
(@Sonn80) reported
@virginmedia Its both, and there always seems to be some “planned works” & when it’s done, it’s worst than before! No planned works happening right now. I can just about get a connection in the sitting room where the hub is! Can’t get it no where else anymore! Used to be good now it’s crap!
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Dom
(@DominikElmiger) reported
@virginmedia That seems like an easy way out though, simply updating the fix date. The whole street is impacted. Can you give me a real ETA?
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Beverley
(@Bev280165) reported
@virginmedia Yes please. I took out a new 1gb built package last week and was promised boosters to help with the WiFi speed,n they have never arrived. Our download speed is less than the minium advertised. After speaking to 7 agents online and by phone this is still not resolved.
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Dan
(@_DanJbh) reported
@virginmedia @NetflixUK I promise you now, you will have nothing but grief joining these. Don't bother I was meant to have a delivery which got cancelled 4 times by these. Brilliant way to treat new customers. Cancelled and going elsewhere 👍
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phos pero
(@PeroPhos) reported
@virginmedia I'm I want your CEO or a high manager to contact me by the end of the day for these issues. If not I'm taking this further
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Rachel Murphy
(@RahRah0405) reported
@virginmedia I've spent a total of 5 hours on the phone to them, was promised a call back for a manager four days ago and heard nothing. I've spoken to every department and they keep passing me from pillar to post. I've spoken to home movers, customer service, cancellation team and complaints