Virgin Media Outage Report in Huntingdon, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Huntingdon come from postal codes PE28 and PE29.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Huntingdon, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon, Saint Neots and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Wi-fi | |
| Huntingdon |
Internet | |
| Huntingdon |
Internet | |
| Huntingdon |
Internet | |
| Huntingdon |
TV | |
| Saint Neots |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Oh and as I'm renting I don't have a Virgin Home phone or account number. So that was a couple of minutes wasted to be told that there are no problems.
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
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Michelle D Harris - Social Media
(@michelledh) reported
from
Cambridgeshire, England
@tumness93 @virginmedia Same - every year I get a fix date since 2013 - over ultisation and old equipment ... but I get discount ... so tell them and log it all.
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia I realise Twitter is not the best place to have this conversation but your online agent couldn't organise any help ("the system won't let me") unless I found someone with a different laptop, so it seems worth a shot.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Oh god Maz, I left them 4 yrs ago, nothing but trouble & customer service were always rude & dismissive, I also found they were still taking direct debits for a mobile phone contract 2 months after it was terminated! Bin them!! Xx
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia No problem! Hub 3. Speed just not as hoped. It's some sort of street-to-house issue, acknowledged by a technician on a previous visit. Separate (Google) WiFi is rock solid.
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perscableu
(@perscableu) reported
from
Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Speight
(@Speight4Tony) reported
@virginmedia We know all this! I’m not interested in the mechanics of this and we’re beyond excuses. The very least you can do is tell me when you’re arriving to do the work, keep the appointment, carry out the work to a high standard and maintain the level of service I’ve signed up for.
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Sally ‘Is this it????’ Lord
(@Vidardogsmum) reported
@virginmedia Hi, checked service status, advised there are no known issues. So checked connections, all correct, but still no dial tone. Calling from our mobiles, the call ends after a second, so definitely an issue.
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Rev
(@Rev33753917) reported
@virginmedia Really isn't good enough, no updates were given, we had none of our services. Being without broadband meant I couldn't work.. impossible to get hold of customer services. Compensation should be given. Especially as this is the 3rd day lost in the last couple of months!
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CRASH
(@crashplaysdrums) reported
Seem to be having some issues with Virgin Media today and can't get online. Anyone else having problems?
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Tony Speight
(@Speight4Tony) reported
@virginmedia @richardbranson I’ve had a truly appalling experience trying to switch the virgin internet. Numerous delays, engineers not turning up, 3+ hours spent speaking to customer services and no apology or new date, but taking payments! Pls contact me to sort this mess out
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Tracey 💙
(@TraceyWaby) reported
@virginmedia Thats the question to which I can't get reply , its supposed go live tomorrow 1st bill due tuesday yet i have nothing? tracking yodel down is mission in its self. Fed up of your bots and asking if i want go whatsapp, i dont have whatsapp , serious im about ready cancel you
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niall
(@niall82979099) reported
@virginmedia well my tv service is down once again! This really isn’t good enough. I pay a lot of money and expect a good service
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andychoo64
(@andychoochoo64) reported
@virginmedia The issue is you haven't activated the service and nobody seems to be able to sort it. Call centres you have are an absolute joke, totally useless!
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Richard Lucas
(@rich17lucas) reported
@virginmedia Hi, when I disable Wifi, the phone tells me 'Virgin: no network'. If I go upstairs, I can get a weak signal with H+ data connection. Downstairs where I work, I now don't get a Virgin connection, just 'No Connection' and 'Emergency Calls Only'
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Sarah
(@JcukSarita) reported
@virginmedia My treatment from VM has been appalling its left me feeling very stressed and upset. I’m amazed VM is still in business if this is how you treat your customers. Totally unacceptable.