Virgin Media Outage Report in Saint Ives, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint Ives, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
||
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
@virginmedia need help as got broadband after engineer visit and no one wants to know 😡
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Back up and running, but not happy with the service
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Just took me to the service checker again
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Kelvin Fagan
(@kelvin_fagan) reported
from
Cambridgeshire, England
@virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@virginmedia My internet is down. Rebooting the router hasn’t worked.
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia @camcanary Broadband Internet just disappeared in CB24 5UR. Service status says no issues. Any ideas?
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
Damn bloody broadband is useless virgin media arghhhh
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Rifat Erdem Sahin
(@rifaterdemsahin) reported
from
Cambridgeshire, England
@virginmedia how do i down grade the internet at home ?
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money
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Chris Rand
(@ChrisRandWrites) reported
from
Huntingdon, England
@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia I have no WiFi or TV service. What am I paying for?!?!
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Priyadarshini Bhattacharjee
(@Speak2Doctor) reported
from
Cambridgeshire, England
@virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.
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Kevin Houston
(@Hoousty) reported
from
Bar Hill, England
@virginmedia This issue never got resolved, shocking service
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Kelvin Fagan
(@kelvin_fagan) reported
from
Cambridgeshire, England
@virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ginny
(@Ginny22673801) reported
@virginmedia I don’t think your getting it!🙄 the fibre optic cable has been broken.
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Pete
(@balmy85) reported
@virginmedia when the WIFI is down for the day and you can’t do your job or join calls (as flakey 3G connection only) will I get a refund?
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Julian Villalta
(@JulianVillalta) reported
@virginmedia Yes, @virginmedia never notified me
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Julian Villalta
(@JulianVillalta) reported
@virginmedia @virginmedia I did on three separate occasions and all said there was no issue. When I called Virgin and (finally) got transferred to an agent, they said there was an issue in my area and it would be reconected tomorrow.
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Womback
(@KierenBack) reported
Anyone in KT1 area having issues with their @virginmedia connection today? Seems to have gone down at some point in early hours
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Womback
(@KierenBack) reported
@virginmedia I’ve gone through the process and engineer booked for thurs from 12pm but given I’m working from home I was hoping maybe it’s a local issue which might be resolved before then to be honest
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harveyy
(@LFCHarveyy) reported
@virginmedia My Internet isnt working, is it down in the area ?
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heather
(@MabelAlice1916) reported
@virginmedia I’m having problems with the link!
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Ben Saunders
(@BSaundersSport) reported
Great day for customer service! Called @virginmedia to remove a TV service and not only did they hang up they also disconnected an online chat! Capitalism really makes you take a whole day off to get things done.
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Rosita Minichiello
(@ThornyRosita) reported
@virginmedia No film watching with your broadband not working- AGAIN