Virgin Media Outage Report in Saint Ives, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Saint Ives, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, Saint Neots and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Wi-fi | |
| Huntingdon |
Wi-fi | |
| Cambridge |
Internet | |
| Huntingdon |
TV | |
| Cambridge |
Internet | |
| Cambridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Just took me to the service checker again
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@virginmedia My internet is down. Rebooting the router hasn’t worked.
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Chris Rand
(@ChrisRandWrites) reported
from
Huntingdon, England
@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Back up and running, but not happy with the service
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia I have no WiFi or TV service. What am I paying for?!?!
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Adam Moghadas
(@Adam_CFLP) reported
from
Cambridgeshire, England
@virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!
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Esther Robertson
(@Rosie_flute) reported
from
Cambridgeshire, England
@virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that
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Priyadarshini Bhattacharjee
(@Speak2Doctor) reported
from
Cambridgeshire, England
@virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.
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Kelvin Fagan
(@kelvin_fagan) reported
from
Cambridgeshire, England
@virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Kelvin Fagan
(@kelvin_fagan) reported
from
Cambridgeshire, England
@virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service
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Kevin Houston
(@Hoousty) reported
from
Bar Hill, England
@virginmedia This issue never got resolved, shocking service
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Snasdell
(@MichaelSnasdell) reported
@virginmedia Yes, which we do every time out of habit now. But you can't reset the router by unplugging it if you are not home. My issue isn't it was out once, it's that it keeps happening.
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sallymunden
(@sallymunden1) reported
@virginmedia I did raise a complaint but funnily enough it doesn't show on my account and then someone did it for me when i spoke to them and closed it straight away? Why would they do that when I'm obviously still appalled at your levels message customer service?
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🌼 txslima1 🌼
(@txslima121) reported
@virginmedia Earlier my WiFi box was orange and said it was an intermittent signal problem so I had to restart my hub which I did now it is flashing green and the service checker says there are no issues on the area
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Jesse
(@Jesse42308622) reported
@virginmedia Yep, yet another broadband issue, what on Earth is going on? It’s been continuous for several weeks now, and quite frankly it’s getting boring. My price better not go up next month.
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Jesse
(@Jesse42308622) reported
@virginmedia Yes, the “fix time” came and went, I got a text that it was fixed, and it was until that same evening, then it went tits up again. It seems to be disconnecting, getting very slow download and upload speeds, and the main problem is extreme fluctuations of DL and UL latency…
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Jesse
(@Jesse42308622) reported
@virginmedia I’m sick and tired of my router rebooting, and straight up factory resetting itself. I’ve been plagued with slow speeds and disconnections for weeks now, but no auto-comp because my area never showed up as having a fault, even though live chat said there was. WTF????
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Valerie Rooney
(@valr0460) reported
@virginmedia Hi, I have the same problem with my landline as previously. I went to call someone at 7pm on 15 October and line is dead. I've followed all the instructions on the site. Help
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Caroline Brough 💙
(@Caroline_123987) reported
@virginmedia Well that's certainly a reply that's worthy of the poor standard of service I've come to expect from your organisation.
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Adam
(@eatplaylaw) reported
@virginmedia Better thanks, I saw one of your engineers checking a box last night which seems to have fixed the problem
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Nathan Lewis
(@NathanLewis1987) reported
@virginmedia So when I wake up my wireless networks can not be seen, when I login into my router it says wireless turned off. Luckily I got a usb network adapter to check why I can’t see the wireless networks.