Virgin Media

Virgin Media Outage Report in Saint Ives, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saint Ives, Cambridgeshire, England 09/26/2025 21:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saint Ives, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, Saint Neots and Saint Ives.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomCambridge TV
United KingdomCambridge Internet
United KingdomHuntingdon Internet
United KingdomSaint Neots Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

  • Sibby_Sibthorpe Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.

  • GoMcMahon #LITFL (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    @virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.

  • perscableu perscableu (@perscableu) reported from Cambridgeshire, England

    @virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.

  • byron_hinson Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    @virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂

  • Lord_Drainlid Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England

    @bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.

  • SJE1981 Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    So good to know @virginmedia is down again.

  • byron_hinson Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia Yes says 30 mins again. But the main status site says no issues.

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia

  • SJE1981 Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.

  • Sibby_Sibthorpe Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia why can I never get through to your support team.

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    @KnownAsStiles @virginmedia I’m quite confident you could fix their problems.

  • bowercolin Colin Bower (@bowercolin) reported from Eaton Socon, England

    @virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.

  • alliorton alliorton (@alliorton) reported from Milton, England

    @martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    @virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.

  • SJE1981 Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @virginmedia It's back on now. But had a loss of service for a whole day pretty much.

  • Kimberley88 Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England

    @virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Craig_Simpson82 Craig Simpson (@Craig_Simpson82) reported

    @virginmedia The text service is worse than the waiting for hours on the phone

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia looks like I'll never have internet again. No connection since this morning!

  • metallicageek John Lockdown?What lockdown.. (@metallicageek) reported

    Has anyone ever managed to get in contact with @virginmedia ? Website takes you round in circles,and i can't get help on the phone as i can't remember my password from 15 years ago...

  • conroy1977 John Conroy (@conroy1977) reported

    @virginmedia waste of time. was quoted even more for the Gig1 service. your customer loyalty is appalling

  • KennethCarranza Kenneth Carranza (@KennethCarranza) reported

    @virginmedia after just two days with you my broadband is not working anymore and is not possible to contact any technician. Can I get it working or a refund?

  • rafaoxford Rafael Perera (@rafaoxford) reported

    @virginmedia I have been your customer for over 5 years. I need to change the hub I got then and have tried to contact you (unsuccessfully) by phone and online. How can I get a new Hub 3? I am getting very frustrated.

  • TomRossi07 Tom Ross (@TomRossi07) reported

    @virginmedia Issues in so16 area. Intermittent disconnection every 20 minutes. Your customer service is appalling. Have been hung up on various times, and have been waiting on the phone for 45 minutes.

  • han_18 Hannah Williams (@han_18) reported

    @virginmedia I have never changed it! The WiFi is still connected to all our other devices. Just my phone won’t connect , I have tried restarting. Just says password incorrect

  • HacktoFlack Alli* 🤜🏼🤛🏼 (@HacktoFlack) reported

    @virginmedia But you’re not actually going to do anything to help, are you?

  • Simone_Laghi Simone Laghi (@Simone_Laghi) reported

    @virginmedia I'm trying to reach you about a new contract but your chat doesn't work, could you please get in touch?