Virgin Media Outage Report in Saint Ives, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Saint Ives, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Saint Neots and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Saint Neots |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Saint Neots |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Chloe Sparks
(@ChloeSparks9) reported
from
Cambridgeshire, England
@virginmedia No issues. I’ve restarted the router a few times and nothing
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Michelle D Harris - Social Media
(@michelledh) reported
from
Cambridgeshire, England
@tumness93 @virginmedia Same - every year I get a fix date since 2013 - over ultisation and old equipment ... but I get discount ... so tell them and log it all.
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Still down, your website is still wrong.
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx
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Il Molino UK
(@IlMolinoUK) reported
from
Cambridgeshire, England
@virginmedia Dear #Virgin #Richardbranson .Your video of a speedy dog on skateboard does not reflect the service / customer care I have received from you. 5 months into my new phone and you still haven’t been able to sort out lack of access to my emails #hopeless
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Gareth Baldwin
(@GarethPJBaldwin) reported
from
Hemingford Grey, England
5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia No problem! Hub 3. Speed just not as hoped. It's some sort of street-to-house issue, acknowledged by a technician on a previous visit. Separate (Google) WiFi is rock solid.
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Alex
(@blangry) reported
from
Cambridgeshire, England
@sharonodea @virginmedia I never thought I'd say this, but in glad 3 are running a decent service today otherwise I'd be totally stuffed.
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Martyn Johnson
(@m1maj) reported
from
Girton, England
@Tay2001 @virginmedia Down for me (Cambridge area)
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Yeah, that website is wrong. Router says it can't connect to your network.
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Oh god Maz, I left them 4 yrs ago, nothing but trouble & customer service were always rude & dismissive, I also found they were still taking direct debits for a mobile phone contract 2 months after it was terminated! Bin them!! Xx
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Oh and as I'm renting I don't have a Virgin Home phone or account number. So that was a couple of minutes wasted to be told that there are no problems.
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia I realise Twitter is not the best place to have this conversation but your online agent couldn't organise any help ("the system won't let me") unless I found someone with a different laptop, so it seems worth a shot.
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
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Chloe Sparks
(@ChloeSparks9) reported
from
Cambridgeshire, England
@virginmedia my Wi-fi has been down all day and I got an email about half an hour ago saying it had been fixed but it hasn’t 💔
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Fast2Host
(@fast2host) reported
from
Huntingdon, England
Currently there is a network outage with virginmedia effecting some of our services
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Hamill
(@DavidHamill11) reported
@virginmedia DO NOT USE THIS COMPANY NO SERVICE SINCE 5 TONIGHT COMPLETE JOKE.
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Mary N-T
(@MaryNT16) reported
@virginmedia Your "essential works" have left our broadband in a worse state now than before you began. Two days on it's still not right and your customer service agent had the cheek to try & sell me an upgrade! How about you lot fix my current service?
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Blakeich
(@blakeich) reported
@virginmedia Well you didn't fix the problem and now it's not even on the app what a joke!!! It should of been extended to today because of all the problems
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ChasW 🇺🇦
(@chaswhiskey) reported
@virginmedia Yes I did and they told me they had booked a call back with a manager, that has not happened. Mid call the original service agent passed me to another service agent and I had to start the details again from scratch. Your company is the worst at customer service by a country mile
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Mark J Nagle
(@MarkyMoke189) reported
@virginmedia Zero happening, no visits or updates from anyone. Shame on you for leaving a deaf person and isolated with any internet or tv service since Wednesday at 10am and no actual reason what the fault is. Just a merry go round of excuses. Once fixed, quitting, leaving VM for BT.
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Dave Holden
(@bigdayv) reported
So I was told 14th of Nov disconnection and they go and disconnect on the 12th another reason why I’m happy to have ditched @virginmedia if you were hoping to win is back you failed, poor 👎🏻 at least I’ve more than halved my bill going forward.
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Adam Lang
(@djHaribo55) reported
@virginmedia 2 nov 08.54 ******* advised new engineer appointment 12 nov. I had to call to be told that. 10 nov spoke with ******** who was helpful and told me she would get someone to call within 24 hours. Nobody called Lovely way to treat someone who has stuck with you even
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Katie
(@fanofshonabmx) reported
@maritaleane86 We have that same problem who you with we are with virgin media they are ****
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Matthew Hyndman
(@MatthewHyndman1) reported
@O2 @GoodThingsFdn @virginmedia Your having a laugh my mum was disconnected 4 7 weeks missing important hospital calls hundreds of calls trip's 2 local o2 store with no help no apology absolutely disgraceful staff! Wouldn't bother ever buying an 02 device!!!
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sue taylor
(@suejacob20) reported
@virginmedia Not about being successful. Your site was down most of the day and ticket touts already have them in resale. Disgusting