Virgin Media Outage Report in Saint Ives, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Saint Ives, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon, Saint Neots and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
TV | |
| Saint Neots |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
||
| Huntingdon |
TV | |
| Huntingdon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia you are not working again.
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
So good to know @virginmedia is down again.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
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perscableu
(@perscableu) reported
from
Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Renton
(@DepGSuptWLancs) reported
@virginmedia Ok today but what is there a problem in PR6 7DR?
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Taylor
(@taylorcowlin) reported
@virginmedia This link doesn’t help me at all I’ve been through all that... plus it doesn’t let me book visits? I’m not sure about replacing equipment I need a technician to come and have a look to see what the problem is.
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Rachel Lily-May
(@djmominlaw) reported
@virginmedia My wifi is terrible and has been for months!!! Tried everything except talking to a person (that's a joke!) So desperate I'm tagging @richardbranson ! Fed up, I was warned they were rubbish. HELP!
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Lois Royle
(@Lois_Royle) reported
@virginmedia having trouble setting up our new WiFi broadband. Please can you help? Been on hold for 25 minutes now after being told it would be no longer than 3 minutes. Thanks.
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Lauren Blair♥
(@lilmissymoo90) reported
@virginmedia can I speak to an actually person before I just cancel my direct debit and you can chase me for the unpaid bills sick of the automated phone line telling me their is not problem hanging up I’m not just calling for the crack !! Pissed of isn’t the word for it
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Paul Wayne
(@Waynebe66) reported
@virginmedia It came on but it’s down again #virginmediadown
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Jody Medland
(@jodymedland) reported
It's a first world problem, but I'm so fed up with the customer service from @virginmedia. Hours wasted at a time to get through to someone to "fix" the problems on my account, only to have to do it all over again a month later. Shocking, infuriating, and just not good enough.
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Jodie
(@Jodie81327890) reported
@virginmedia It’s not changing prices I have an issue with, it’s that you agree cheaper deals with people I know. It’s not transparent. And you’ve locked me into a years contract as I’m two weeks outside of your 30 day notice period. Some humanity would help given we’re in a pandemic.
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Dave Martin
(@dmartinwriter) reported
@virginmedia Okay, I’m going to have to take that on trust then, John, as the text service, like most of Virgin’s services, is nothing but painful to use. I appreciate your reassurance and will wait to see if any communications are forthcoming. Thank you.
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Jan_L_Piper
(@1janpiper) reported
@virginmedia your technical helpline is absolutely useless. Been without internet for 3 days now. My connection was fine until they upped my speed and said I have to have a new wifi modem. Now a constant intermittent problem they cant fix. Said to download app to claim