Virgin Media outages and service status in Saint Ives, England

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Ives, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Ives, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, Saint Neots, Cambridgeshire, and Hemingford Grey.

City	Problem Type	Report Time
Cambridge	Internet	2 days ago
Huntingdon	Internet	3 days ago
Cambridge	Wi-fi	8 days ago
Cambridge	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

• 
  perscableu (@perscableu) reported 2 minutes ago from Cambridgeshire, England

  @virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.

• 
  #DocMartin (@GoMcMahon) reported 3 minutes ago from Saint Ives, England

  @virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?

• 
  Dan Jackson (@danj2k) reported 7 minutes ago from Cambridgeshire, England

  Wtf @virginmedia don't reboot my router while I'm in the middle of a game

• 
  Kerry-jane Rose (@kerryrose34) reported 9 minutes ago from Eaton Socon, England

  @virginmedia need help as got broadband after engineer visit and no one wants to know 😡

• 
  cj hubbard (@ir_427) reported 11 minutes ago from Cambridgeshire, England

  @virginmedia We're on M100 fibre. Speed isn't the issue. The issue is that whole thing stops working for no clear reason; no warning lights, no issues on the service check website. It takes out all the devices at once. And it's been getting worse since the bill increase was announced.

• 
  Nigel Leaney (@nleaney) reported 12 minutes ago from Willingham, England

  @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

• 
  Nigel Leaney (@nleaney) reported 15 minutes ago from Willingham, England

  @camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45

• 
  Elaine Freeman (@ElaineFTans) reported 19 minutes ago from Saint Neots, England

  @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

• 
  Elizabeth Speller (@lizziespeller) reported 28 minutes ago from Cambridgeshire, England

  @pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia

• 
  Stephen Edwards (@SJE1981) reported 30 minutes ago from Cambridgeshire, England

  @virginmedia It's back on now. But had a loss of service for a whole day pretty much.

• 
  Alan (@TheAlanSmith) reported 31 minutes ago from Cambridgeshire, England

  I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia

• 
  Nigel Leaney (@nleaney) reported 37 minutes ago from Willingham, England

  @virginmedia another 10 minute broadband outage in CB245* which didn’t show on your status page. This seems to be occurring more frequently 😔

• 
  Porlus (@Porluss) reported 37 minutes ago from Hemingford Grey, England

  @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

• 
  #DocMartin (@GoMcMahon) reported 42 minutes ago from Saint Ives, England

  @virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.

• 
  Helen-Jason-Mille (@jasonhelenmille) reported 42 minutes ago from Chatteris, England

  @virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.

• 
  Nigel Leaney (@nleaney) reported 47 minutes ago from Willingham, England

  @JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.

• 
  Esther Robertson (@Rosie_flute) reported 51 minutes ago from Cambridgeshire, England

  @virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that

• 
  Adam Moghadas (@Adam_CFLP) reported 51 minutes ago from Cambridgeshire, England

  @virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated

• 
  Alan (@TheAlanSmith) reported 52 minutes ago from Cambridgeshire, England

  @KnownAsStiles @virginmedia I’m quite confident you could fix their problems.

• 
  Munty (@Liam_safe_hands) reported 52 minutes ago from Bar Hill, England

  @virginmedia I have no WiFi or TV service. What am I paying for?!?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LP (@____LP____) reported 3 minutes ago

  @virginmedia My broadband was down for about 20 hours in total but finally came back an hour ago, so that's something!

• 
  LP (@____LP____) reported 4 minutes ago

  Internet down all da long. Googled @virginmedia to check the status of internet in my area. The AI answer took me directly to a page that said I've missed a payment with a button to pay. Might want to do something about that, Virgin...

• 
  Conor 🇮🇪 (@WFCConor) reported 5 minutes ago

  Internets down all day, plugged the router out 5 times and it still isn’t working, usual service for @virginmedia 🫣

• 
  Garry Walker (@GarryWalker) reported 6 minutes ago

  Today I have had telephone wars with E-on, Virgin Media, EE and UPS. I hate having to deal with call centres. They bring out the worst in me.

• 
  Moo (@jazzioooo) reported 6 minutes ago

  @virginmedia why is your broadband so bad? World cup games and im having a nightmare watching them with the broadband drop outs!

• 
  Gloucester Glass (@gloucesterglass) reported 7 minutes ago

  @gblondon1 @skytv @virginmedia Great tech ✅ Great Fast Broadband ✅ Wait until renewal comes around ❌ Try and get hold of someone to discuss it ❌ I too am a Virgin customer btw

• 
  Darren Coomer (@coomerdarren) reported 8 minutes ago

  @virginmedia Why ? I've resolved the issue I had myself O2 have been absolutely useless & now you want to help please don't reply to this.

• 
  Steve G (@steviegambs) reported 9 minutes ago

  @virginmedia There’s an issue it says but 3 times in a week is very poor

• 
  Mr H (@silestanix) reported 9 minutes ago

  @O2 @virginmedia ... Was here in April, no issues whatsoever ever. My account was under review for suspected fraud, this investigation was closed on Tuesday, it's now Friday and I STILL CANNOT get thru to family back in the UK because you're not allowing me to make calls...!!!

• 
  Concerned #CANZUK 🇬🇧🇳🇿🇨🇦🇦🇺 (@READY2MIX) reported 11 minutes ago

  I've tried 36 times to log in to my account. The process involves downloading an email, pressing a button to return to the screen—what f****** screen?—then trying the alternative options, sending a text, getting to another page, linking something up, and doing this repeatedly. Still only want the router model name. Incompetent and useless. Can't just have an email and a password, gotta get sent a text that doesn't f****** work, get sent an email that doesn't f****** work, do it 38 times or do it for the rest of my f****** life. #Virginmedia made it easier for who the f***? All these corporations and banks always improving either the taste of processed food or their login process and, it's never f****** easy, so who are they improving it for? It's like they are teaching us to take instructions have to get on the phone press this press that press that press that teaching us to obey constantly. Use the app it's easier f*** is it.! #news