Virgin Media

Virgin Media Outage Report in Histon, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Histon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Histon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Histon, Cambridgeshire, England 06/04/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Histon, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Total Blackout
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Histon, England

Latest outage, problems and issue reports in Histon and nearby locations:

  • MHartleyJones Martin Jones (@MHartleyJones) reported from Cambridgeshire, England

    For a while now, I’ve been dissatisfied with the performance of my elderly rented @virginmedia TIVO TV box. Tonight it ceased to function, so I phoned for a fix. I didn’t get a fix. Instead the operator tried to sell me a new one at extra cost. Not a happy bunny!

  • cdyer98 Claire Dyer ⚯͛ ⁷ (@cdyer98) reported from Great Shelford, England

    @virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Warboys, England

    @virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔

  • MHartleyJones Martin Jones (@MHartleyJones) reported from Cambridgeshire, England

    @virginmedia claim on my ever-increasing monthly bill: “Looks like you’ve made some changes”. All I did was complain that their TV box wasn’t working. Still haven’t received the new one either. Customer service? Forget it.

  • danj2k Dan Jackson (@danj2k) reported from Cambridgeshire, England

    Hey @virginmedia why is my Internet up and down like a yoyo this morning? Are your systems breaking down under the load of people completing the census or something?

  • scaryscorpio Deirdre Creevey-Murphy (@scaryscorpio) reported from Cambridgeshire, England

    @virginmedia do you know if there if there are connection problems in the Cambridge area? We've been offline for about 45mins now. Done everything required, and nothing.

  • Rosie_flute Esther Robertson (@Rosie_flute) reported from Cambridgeshire, England

    @virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia is there a problem with credentials today. I can’t login to VM and I know my user/pswd is correct.

  • Lord_Drainlid Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England

    @steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55

  • danj2k Dan Jackson (@danj2k) reported from Cambridgeshire, England

    @virginmedia Yeah it's not WiFi because it's affecting my pc which is connected via an Ethernet cable to the back of the hub. Just now it went down and came back up but there was no change to the lights on the hub.

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Warboys, England

    @virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.

  • Adam_CFLP Adam Moghadas (@Adam_CFLP) reported from Cambridgeshire, England

    @virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated

  • danoliverm Dani Oliver 🏳️‍🌈🇪🇸🇬🇧🇯🇵 (@danoliverm) reported from Cambridgeshire, England

    @emmalouwillcox @virginmedia 😩 I’ve also been a victim in the past and their customer service is awful. Good luck!

  • Techno_boy_Gili Bertie Bird draws (@Techno_boy_Gili) reported from Cambridgeshire, England

    @virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???

  • ir_427 cj hubbard (@ir_427) reported from Cambridgeshire, England

    @virginmedia We're on M100 fibre. Speed isn't the issue. The issue is that whole thing stops working for no clear reason; no warning lights, no issues on the service check website. It takes out all the devices at once. And it's been getting worse since the bill increase was announced.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Got through within 2-3 minutes on hold. sepal did a great job diagnosing the problem and reset my password. Thanks for your help

  • paulineannejack pauline anne jackson (@paulineannejack) reported from Ely, England

    Had a big argument with @virginmedia today. On why there is no set channel for @GBNEWS. Feeling concerned they are clamping down on free speach. I have to go on line for it. 😬

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Showing on the status page now (along with Cable TV outage)

  • 1966SJG 🍊Simon Gibson🍊 (@1966SJG) reported from Burwell, England

    @virginmedia it’s apparent you have a problem but you are not being honest about it. Can someone please advise when your email system will be fixed. No service for 24 hours now, made a requested password change, an adviser also changed my password. Even been given a fault number.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Configuraa Aaron (@Configuraa) reported

    Shouldn’t have to pay for @virginmedia internet this **** goes down more than Cardiff bus wifi beyond a joke when I can get better service for free 😤 fix your **** before I change to a different provider 🥱

  • lucyjanebrown47 Miss crabstick (the conservatives are corrupt) (@lucyjanebrown47) reported

    @virginmedia yes I checked outage, this is an ongoing problem and I'm sick of it, we have a smart tv and that connects to wifi, it spoilt our viewing last night, the internet is working this morning, although the wifi seems flakey, the wired pc is just fine

  • Helen60086135 Helen (@Helen60086135) reported

    @virginmedia @virginhelp I have just phoned virgin media no help at all. Asked to talk too a manager and guess what they are all busy. So now got to wait for a call back.

  • j0hnhill Across the Pond🇬🇧🇺🇸 (@j0hnhill) reported

    @virginmedia It’s ok this morning but constantly dropping out, I spent ten hours on the phone last week to eventually speak to someone who said there was nothing wrong! But would pass our query on to engineering, your service had really gone down hill over the years.

  • _wahidaa_ wahida🇧🇩 (@_wahidaa_) reported

    Why is the wifi down. I’ve had enough virgin media

  • BarryAitken7 Bozza Aitken (@BarryAitken7) reported

    @virginmedia down again?? Cant go 2 days without having an outage?? Absolute joke of a broadband provider.

  • Artz_Marshal Artz Marshal (@Artz_Marshal) reported

    @virginmedia @Fishsticks1979 @virginmedia are useless i am a new customer and I can tell you as soon as my contract ends I'm going back to sky. They might not be able to offer 500mbps.. but guess what neither can Virgin as it turns out.. and at least Sky offer a more reliable connection that doesn't drop out

  • keith_bloke **Keith** (@keith_bloke) reported

    Hands up if anyone thinks @virginmedia customer service is any good.......anyone?......hellloooooo🤔 It's agreed then.. the worst ever.. why not ask me why Virgin?

  • _VixxyPixie_ Vixxy.Pixie (@_VixxyPixie_) reported

    @virginmedia Why is my Internet down AGAIN??? I gave up on hold to you last time after 45 minutes because that is frankly ridiculous. I can't play anything competitive because my connection breaks at least twice in every session. I need to leave this contract. ASAP.

  • emily_jayne1233 🌸 Emily Jayne 🌸 (@emily_jayne1233) reported

    @virginmedia Is there anyway I can get some assistance with an issue with my broadband? The box light is yellow, I have tried re booting it, doesn't seem to change and the WiFi only exists in the living room, I cant go upstairs and use it?