Virgin Media Outage Report in Histon, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Histon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Histon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Histon, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
TV | ||
Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Histon, England
Latest outage, problems and issue reports in Histon and nearby locations:
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Munty (@Liam_safe_hands) reported from Bar Hill, England
@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England
@dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.
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Nigel Craft (@CraftyNigel) reported from Ely, England
@Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere
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Nick Smith (@SmithS4dtpt98nv) reported from Sawston, England
@virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service
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Kevin Houston (@Hoousty) reported from Bar Hill, England
@virginmedia This issue never got resolved, shocking service
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Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England
@virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.
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Munty (@Liam_safe_hands) reported from Bar Hill, England
@virginmedia Just took me to the service checker again
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Porlus (@Porluss) reported from Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England
@virginmedia My internet is down. Rebooting the router hasn’t worked.
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Deirdre Creevey-Murphy (@scaryscorpio) reported from Cambridgeshire, England
@virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!
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Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England
@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Munty (@Liam_safe_hands) reported from Bar Hill, England
@virginmedia Back up and running, but not happy with the service
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Nigel Craft (@CraftyNigel) reported from Ely, England
@virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either
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Munty (@Liam_safe_hands) reported from Bar Hill, England
Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service
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Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England
@virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!
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Nigel Craft (@CraftyNigel) reported from Ely, England
@virginmedia Thanks I did finally mange to get hold of someone and an engineer coming Saturday , wasn’t too pleased with the lady saying if any of your equipment was damaged we would be fined , that’s a horrible thing to say
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Munty (@Liam_safe_hands) reported from Bar Hill, England
@virginmedia I have no WiFi or TV service. What am I paying for?!?!
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#DocMartin (@GoMcMahon) reported from Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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Priyadarshini Bhattacharjee (@Speak2Doctor) reported from Cambridgeshire, England
@virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.
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Nigel Craft (@CraftyNigel) reported from Ely, England
@AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tausif Hussain (@TazHussain86) reported
@virginmedia shocking customer service. Still not recieved my new contract. I think I am going to cancel if the complaints team do not give me a call within 24hours!
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ZoAndArrow (@zo_and_arrow) reported
We’ve been paying for the top package of @virginmedia for three years & the last 3 months our wireless connection keeps dropping, 1 bar of 4G is genuinely faster… VM have said they can’t fix it and it’s our problem 🥴
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Gerry McCrudden (@BeauSooth) reported from Belfast, Northern Ireland
@virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day
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Be true to yourself (@BeTrueToyours11) reported
@virginmedia @LutzSchueler Absolute rubbish service
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Eddy Baker (@ItsEddyBaker) reported
@lucindahoose @virginmedia They just answered and i heard someone pick up the phone and then immediately hang up on me. If I have no means of contacting @virginmedia to stop my service I can only imagine I have to think about legal action :/
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barry mccaffrey #achtanois #AnDreamDearg (@BarryBelfast70) reported
Now waiting for more than 35 mins for anyone at @virginmedia to answer phone for me to cancel contract because they want to nearly double bill. @virginmedia Customer service is pathetic
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Stephen Old, #ServingThePinguwaldaUntilDeath (@StephenOld) reported
@virginmedia Non pay disconnection. It was disconnected last night I am furious. Sending this on my mobile You need far more proper shops where people can get help.
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Aaron (@wilts_aaron) reported
@virginmedia Sometimes it is slow, particularly Netflix but the iPhone connections are worse.
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jet (@jetcommissons) reported
@BarryBelfast70 @virginmedia i’m literally on hold with them (been over an hour) trying to cancel, total waste of my time
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baloowho55🇬🇧➡️56😎😂 (@Al74lan) reported
@virginmedia Every time I think I've dealt with the worst customer service team... Another one surpasses it! Well done @virginmedia , worst ever!!!!🤬🤬🤬🤬 Waiting 24hrs for contact... Only to be told the same as yesterday!