Virgin Media Outage Report in Fenstanton, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fenstanton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fenstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Fenstanton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Huntingdon |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Fenstanton, England
Latest outage, problems and issue reports in Fenstanton and nearby locations:
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing
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Martin Jones
(@MHartleyJones) reported
from
Cambridgeshire, England
For a while now, I’ve been dissatisfied with the performance of my elderly rented @virginmedia TIVO TV box. Tonight it ceased to function, so I phoned for a fix. I didn’t get a fix. Instead the operator tried to sell me a new one at extra cost. Not a happy bunny!
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Dani Oliver 🏳️🌈🇪🇸🇬🇧🇯🇵
(@danoliverm) reported
from
Cambridgeshire, England
@emmalouwillcox @virginmedia 😩 I’ve also been a victim in the past and their customer service is awful. Good luck!
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔
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Priyadarshini Bhattacharjee
(@Speak2Doctor) reported
from
Cambridgeshire, England
@virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.
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Adam Moghadas
(@Adam_CFLP) reported
from
Cambridgeshire, England
@virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia do you know if there if there are connection problems in the Cambridge area? We've been offline for about 45mins now. Done everything required, and nothing.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Showing on the status page now (along with Cable TV outage)
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Kevin Houston
(@Hoousty) reported
from
Bar Hill, England
@virginmedia This issue never got resolved, shocking service
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Esther Robertson
(@Rosie_flute) reported
from
Cambridgeshire, England
@virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that
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Martin Jones
(@MHartleyJones) reported
from
Cambridgeshire, England
@virginmedia claim on my ever-increasing monthly bill: “Looks like you’ve made some changes”. All I did was complain that their TV box wasn’t working. Still haven’t received the new one either. Customer service? Forget it.
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Bertie Bird draws
(@Techno_boy_Gili) reported
from
Cambridgeshire, England
@virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alice Thompson
(@A_Thompson1994) reported
@virginmedia on hold for 45 mins. I finally speak to someone and they put me on hold to check something. Five minutes later they hang up. Can anyone help me? #urgenthelp
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gary jenkins
(@GaryGazzjenks) reported
@virginmedia Also I am paying for the fast 500mb service but at times get an unbelievably low of under 2 mb. I have checked all leads are connected properly and tight. I have moved the hub so it's not obstructed. I have tried removing the 2.4 gb option. I have tried everything but nothing
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Sky Rocket Tips
(@SkyRocketTips) reported
@virginmedia @19stacey83 This service is absolute trash WiFi on and off every 3 mins been like this for weeks can’t get through to anyone service checker saying everything is fine
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Sʸɱ°ɲ ¯\_(ツ)_/¯
(@szesc) reported
@virginmedia Hi, I have submitted a complaint and notice to cancel broadband and mobile accounts. Moving BB to TalkTalk at £14pcm (6mth) then £28pcm for 150mbs, instead of your £39.50 for 50mbs. Mobile moving to Three with 30gb data for £14pcm. 50% more than with @virginmedia
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London Dating Coach
(@RNewDatingCoach) reported
@virginmedia No one ever answers the phone and there is no queuing system. Even my complaints won't send. How can I leave Virgin or get my problem fixed?
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gary jenkins
(@GaryGazzjenks) reported
@virginmedia This has been happening for a long time and I constantly have to re boot my hub or just wait for it to come back on...this is obviously unacceptable Please can you help ?
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Harpreet
(@hkaur319) reported
@virginmedia having serious internet issues and cannot get through to your help lines. Please advise keep being booted out of work meetings 🤬🥶😭
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Tim Morris
(@TimMorris) reported
Nice to be kept on hold for more than an hour, pushed between three teams and then hung up on, with no resolution and no idea when my internet will be connected because of @virginmedia’s scheduling issues.
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Stacey Mcintyre (Sam McIntyre)
(@19stacey83) reported
@virginmedia I’ve restarted it twice today. My neighbor having same issues so it’s not my hub it’s the service and you have just put the price up, it’s not good enough
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Nihal Singh Matharu
(@NihalMatharu) reported
@virginmedia the worst service ever been on call for past 2 hours no answer still on hold no one answering chat service pathetic service the worst of all I'd rather be with @SkyUK