Virgin Media outages and service status in Fenstanton, England

Problems in the last 24 hours in Fenstanton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fenstanton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fenstanton, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Hemingford Grey, and Huntingdon.

City	Problem Type	Report Time
Cambridge	Total Blackout	4 hours ago
Hemingford Grey	Internet	4 days ago
Cambridge	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Fenstanton, England

Latest outage, problems and issue reports in Fenstanton and nearby locations:

• 
  Alan (@TheAlanSmith) reported 9 minutes ago from Cambridgeshire, England

  @KnownAsStiles @virginmedia I’m quite confident you could fix their problems.

• 
  Munty (@Liam_safe_hands) reported 10 minutes ago from Bar Hill, England

  @virginmedia Just took me to the service checker again

• 
  Mick Brown (@Lord_Drainlid) reported 15 minutes ago from Cambridgeshire, England

  @steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55

• 
  Craig (@Jagercraig) reported 17 minutes ago from Saint Neots, England

  @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

• 
  Gordon Brown (@KTMGordo) reported 18 minutes ago from Saint Neots, England

  Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔

• 
  Deirdre Creevey-Murphy (@scaryscorpio) reported 19 minutes ago from Cambridgeshire, England

  @virginmedia do you know if there if there are connection problems in the Cambridge area? We've been offline for about 45mins now. Done everything required, and nothing.

• 
  Matty Maltby (@MattyMaltbyX11) reported 24 minutes ago from Cambridgeshire, England

  @virginmedia you should know that Leon working in CB5 Cambridge right now has single handedly just saved you a loyal customer on top packages & business package! After 20 years I had enough but he’s just landed you 18 months to see how you improve! Top worker, needs promoting!

• 
  Craig (@Jagercraig) reported 24 minutes ago from Saint Neots, England

  @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 25 minutes ago from Warboys, England

  @virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.

• 
  Elizabeth Speller (@lizziespeller) reported 26 minutes ago from Cambridgeshire, England

  @pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia

• 
  Lizzie Sagoo (@LizzieSagoo) reported 27 minutes ago from Swavesey, England

  @virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?

• 
  Samuel Coverdale (@SamuelCoverdale) reported 30 minutes ago from Great Shelford, England

  @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

• 
  cj hubbard (@ir_427) reported 30 minutes ago from Cambridgeshire, England

  @virginmedia We're on M100 fibre. Speed isn't the issue. The issue is that whole thing stops working for no clear reason; no warning lights, no issues on the service check website. It takes out all the devices at once. And it's been getting worse since the bill increase was announced.

• 
  JayD the Yiddo (@JayDThePlumber) reported 31 minutes ago from Cambridgeshire, England

  @virginmedia No, I get my bill every month month via email it’s never been an issue in the past

• 
  Helen-Jason-Mille (@jasonhelenmille) reported 48 minutes ago from Chatteris, England

  @virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.

• 
  Priyadarshini Bhattacharjee (@Speak2Doctor) reported 49 minutes ago from Cambridgeshire, England

  @virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.

• 
  Elizabeth Buie (she/her) (@ebuie) reported 50 minutes ago from Cambridgeshire, England

  Dear @virginmedia — you've cut me off a day early; I'm not moving house until tomorrow and was expecting to have service through the end of today. I don't find a customer service phone number on your website. Can you help? I'd be grateful!

• 
  Kerry-jane Rose (@kerryrose34) reported 50 minutes ago from Eaton Socon, England

  Damn bloody broadband is useless virgin media arghhhh

• 
  Nigel Leaney (@nleaney) reported 58 minutes ago from Willingham, England

  @virginmedia completely lost broadband service in CB245xx. Not very helpful for those of us working from home. Are you able to provide any more details than your status page tells us: We have identified the problem and an engineer is on their way. Fix estimate: 18 November 15:00

• 
  Angela Bennett (@anjibennett) reported 58 minutes ago from Cambridgeshire, England

  @ALucieSmith @YodelOnline @virginmedia I left Virgin Media for BT in April and have had far less hassle, lower bills and less broadband problems.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip Loeb (@philloeb) reported 6 minutes ago

  @virginmedia your service is nothing short of abysmal. I signed a contract with you over a week ago, the very next day you sent the wrong contract to me. I have now been on the phone for over 2 hours this week trying to sort out your problem. 1 dept doesn’t speak to the other

• 
  Coops (@dancooper05) reported 6 minutes ago

  @virginmedia I need to raise an urgent complaint regarding a door to door seller. I’ve been on hold for an hour & DM not answered. Can I get an email address or contact number please?

• 
  Simon Gallagher (@SiGallagher) reported 10 minutes ago

  So @virginmedia just ignore attempts to contact them on here, meaning a spam/fraud account replies in the comments to try and catch people out. In the absence of any actual help or comms from the official account, people will be caught out. And the website is broken so there's no other way to contact (phones are jam packed)

• 
  BelfColm (@BelfColm74) reported 12 minutes ago

  @virginmedia is virgin down in Belfast? Or just me?

• 
  Chip Lewis (@crispinlewis) reported 13 minutes ago

  @Huxleypiguk @virginmedia Bob, I’ve had the same issue for the last 3 hours! Beyond a joke!! Any luck?

• 
  Stephen Sullivan (@SullivanSK) reported 18 minutes ago

  @virginmedia Well over 2.5 hours on hold regarding a total loss of service and no responses to DMs. Live chat also seems to be disabled on the app. Really shocking customer service. Can you tell me how much longer I should expect to be on hold? Or have someone reach out?

• 
  Andy Duncan (@andyduncan84) reported 18 minutes ago

  @virginmedia I’m having problems with your newly installed service. Your chat service is rubbish & I’ve been on hold for over 45mins! This is not a great start! Someone better get in touch with me soon or I’ll be cancelling my direct debit!

• 
  a (@Peter_ldn_ire) reported 22 minutes ago

  @virginmedia I’ve been on phone trying to speak to someone for over an hour waiting / web chat is not not working - what is going on

• 
  Jim Harrigan (@Bloodrave1984) reported 23 minutes ago

  @virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service not this sub-standard unreliable service. Maybe I should contact Trading Standards for breach of Contract

• 
  CaperZz (@zZrepaC) reported 24 minutes ago

  What ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia