Virgin Media Outage Report in Fenstanton, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fenstanton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fenstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Fenstanton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, Saint Neots and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Huntingdon |
||
| Cambridge |
TV | |
| Saint Neots |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fenstanton, England
Latest outage, problems and issue reports in Fenstanton and nearby locations:
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@virginmedia My internet is down. Rebooting the router hasn’t worked.
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Bertie Bird draws
(@Techno_boy_Gili) reported
from
Cambridgeshire, England
@virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Kevin Houston
(@Hoousty) reported
from
Bar Hill, England
@virginmedia This issue never got resolved, shocking service
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Back up and running, but not happy with the service
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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Priyadarshini Bhattacharjee
(@Speak2Doctor) reported
from
Cambridgeshire, England
@virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.
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Adam Moghadas
(@Adam_CFLP) reported
from
Cambridgeshire, England
@virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia I have no WiFi or TV service. What am I paying for?!?!
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Martin Jones
(@MHartleyJones) reported
from
Cambridgeshire, England
@virginmedia claim on my ever-increasing monthly bill: “Looks like you’ve made some changes”. All I did was complain that their TV box wasn’t working. Still haven’t received the new one either. Customer service? Forget it.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Showing on the status page now (along with Cable TV outage)
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Esther Robertson
(@Rosie_flute) reported
from
Cambridgeshire, England
@virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Reid
(@Reid74474266) reported
@virginmedia once again, a terrible service!! I am paying for a service that I never actually get. Virgin don't seem to be able to provide what they promise!!!
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bella hadid’s pelvis
(@hoenails) reported
@virginmedia @imtheirwifenow We literally have to use our mobile data to watch Netflix and my phone doesn’t even bother trying to connect anymore. This is a YOU problem.
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Chanel's Muses - Junko Enoshima Layout Arc
(@HanakoFuyumi) reported
Guys my wifi is still down for the third day in a row constantly on and off cause @virginmedia seem not to have the capacity to fix it. There goes my whole weekend
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Sean
(@Fad_1985) reported
@virginmedia how long do we have to go without Wi-fi for me to go on an hourly rate? Even for you this is poor!!
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Dave
(@imtheirwifenow) reported
@TheTrophySage @virginmedia Yeah I think I'm gonna have to try something like that, see if I can fix things myself as Virgin customer service is basically redundant at this point.
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jess
(@sadIyjess) reported
@virginmedia my internet is always cutting out and not working
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Garry Voss
(@gwfvrowell) reported
Customer service is rubbish get a grip @virginmedia
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Sandeep
(@trueblue767) reported
Anyone else sees the pattern when your BroadBand service degrades and you spend days rebooting everything for weeks, you always know they will be calling to sell an upgrade before service resumes properly. A sham of a company and I for one will be ending my contract @virginmedia
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Ry 🏳️🌈🇪🇺
(@ryanrossuk) reported
@scottymeuk @notrab £41 350 down 35 up Virgin Media UK
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DG
(@singdons) reported
@virginmedia I've called 'Customer Service' twice, and twice they have promised to call me back. Twice they have failed. It is in response to one of your engineers deliberately littering the street outside my home. When challenged, I was ignored, and it happened again. Disgraceful behaviour