Virgin Media

Virgin Media Outage Report in Willingham, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willingham, Cambridgeshire, England 01/15/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willingham, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, Great Shelford and Chatteris.

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City Problem Type Report Time
United KingdomCambridge Internet
United KingdomHuntingdon Wi-fi
United KingdomCambridge Internet
United KingdomHuntingdon Internet
United KingdomHuntingdon Internet
United KingdomCambridge Internet

Community Discussion

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Virgin Media Issues Reports Near Willingham, England

Latest outage, problems and issue reports in Willingham and nearby locations:

  • PetarKralev Petar Kralev (@PetarKralev) reported from Fen Drayton, England

    @virginmedia Another bot service that resolve nothing ! Thanks but no thanks

  • Biggriffin4 Biggriffin (@Biggriffin4) reported from Huntingdon, England

    @virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.

  • lizziespeller Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.

  • tombowran Tom Bowran (@tombowran) reported from Willingham, England

    @virginmedia I’ve been through your rubbish instant chat, i’ve been connected by your phone lines back to a phone tech, but I want to speak to a manager in the UK about the diabolical service I’m having both with your products and service

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.

  • lizziespeller Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia broadband outage in CB245* again. A couple of short outages today already but this seems to be a bit longer and nothing on your status page to indicate a problem...

  • lizziespeller Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • AmitP1992 Amit Puntambekar (@AmitP1992) reported from Fenstanton, England

    @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

  • AdamRPhoto adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    @virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them

  • caute Andrew J. Brown (Making Footprints Not Blueprints) (@caute) reported from Cambridgeshire, England

    .@virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.

  • AdamRPhoto adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia another 10 minute broadband outage in CB245* which didn’t show on your status page. This seems to be occurring more frequently 😔

  • lizziespeller Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @virginmedia Internet down since yesterday. Ring: automated message says it’s an area problem. Then told it’s fixed. It stops again-they deny any problem now and suggest it cd be router but insist we wait 48 hours to see. Dau is hosp Dr. working from home! 48 hours no NHS access?

  • HarryAldridge92 Harry Aldridge (@HarryAldridge92) reported from Saint Ives, England

    @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JohnJef51763960 @virginmedia My neighbour & I are now monitoring & recording the outages. There has been 4 today - all about 10 minutes each. We’re seeing the same problems at the same time so there must be a common fault. It needs @virginmedia to investigate their equipment...

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45

  • caute Andrew J. Brown (Making Footprints Not Blueprints) (@caute) reported from Cambridgeshire, England

    @virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NickYousuf1 Nick Yousuf (@NickYousuf1) reported

    @virginmedia No other connection problems within the house only Catch Up

  • SoSaysJerOs Jeremy (@SoSaysJerOs) reported

    @virginmedia A lot longer than 45 days has passed. Where ******** is my money? What a **** show of a company

  • annasimpson1 anna-marie simpson (@annasimpson1) reported

    @virginmedia Well after ringing virgin yesterday we today received a new router (not an upgrade but same as I already have). Fast service when you want to #virgin. Only time will tell if problems are sorted. And please fix green cabinet at end of street so wires are not exposed! Dangerous!!

  • Stewart21Callum callum stewart (@Stewart21Callum) reported

    @virginmedia @virginhelp I have just moved house and taken virgin with me. My account was closed and when I called last week I was told I had to set up another account with a different email and access this way! That didn’t work as it won’t allow my new email and account number. Along with other issues!

  • dave_oxo David Moore (@dave_oxo) reported

    @virginmedia @MMAandME Ye must be joking @VirginMediaIE , your a nightmare to deal with. I’ m waiting over 30 minutes for you to answer your phone … appalling service

  • defiantuchiha DefiantUchiha Gaming (@defiantuchiha) reported

    @virginmedia Yep, and it tells me no known issues

  • dave_oxo David Moore (@dave_oxo) reported

    @virginmedia @MMAandME @VirginMediaIE Just got thru after 52 minutes waiting. I will writing to comreg about your appalling service . It is most distressing .

  • jjsmoothie Jean Jacques Smoothie (@jjsmoothie) reported

    @virginmedia Yes I understand how contract law works thank you. However there's this thing called customer service and loyalty! I am moving house to an area you don't supply hence having no option but paying your penalty.

  • ianlegg Ian Legg (@ianlegg) reported

    @virginmedia thanks no internet or tv from this morning until Monday evening 👏👏👏 1st world problems I guess - clown shoes 🤡

  • ScuffedJays16 ScuffedJays16 (@ScuffedJays16) reported

    @virginmedia How is my router suppose to connect to the internet if your service isn't providing it? How am I suppose to drive my car if it doesn't have fuel?