Virgin Media Outage Report in Willingham, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willingham, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon, Cambridge and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Internet | |
| Cambridge |
Internet | |
| Huntingdon |
Internet | |
| Cambridge |
TV | |
| Huntingdon |
TV | |
| Cambridge |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willingham, England
Latest outage, problems and issue reports in Willingham and nearby locations:
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Esther Robertson
(@Rosie_flute) reported
from
Cambridgeshire, England
@virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing
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Bertie Bird draws
(@Techno_boy_Gili) reported
from
Cambridgeshire, England
@virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???
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🍊Simon Gibson🍊
(@1966SJG) reported
from
Burwell, England
@virginmedia it’s apparent you have a problem but you are not being honest about it. Can someone please advise when your email system will be fixed. No service for 24 hours now, made a requested password change, an adviser also changed my password. Even been given a fault number.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Showing on the status page now (along with Cable TV outage)
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Martin Jones
(@MHartleyJones) reported
from
Cambridgeshire, England
@virginmedia claim on my ever-increasing monthly bill: “Looks like you’ve made some changes”. All I did was complain that their TV box wasn’t working. Still haven’t received the new one either. Customer service? Forget it.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
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Adam Moghadas
(@Adam_CFLP) reported
from
Cambridgeshire, England
@virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now
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Kevin Houston
(@Hoousty) reported
from
Bar Hill, England
@virginmedia This issue never got resolved, shocking service
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Very disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous
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Priyadarshini Bhattacharjee
(@Speak2Doctor) reported
from
Cambridgeshire, England
@virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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@ndrewilli@m
(@Andrewilliam69) reported
@virginmedia told you were upgrading in me area and work would be completed last week. Now my broadband only works intermittently. No update from customer services. Is there still work in SW2???
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Tom Telford
(@tom_telford) reported
@virginmedia When will you restore service in WF2? Your status checker is vague. It’s said all day someone is working on it and would be fixed by 2030 but that’s now changed to noon tomorrow. I’m not convinced you’re on the case.
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Tony Thomson
(@TonyTho68284314) reported
@virginmedia Please can someone enlighten me as to why my expensive internet never seems to work and drops out all the time even though i pay for a decent package had this issue for the past 2 years and nothing is getting done about it I've tried contacting and still nothing 😠
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David Gould
(@dgzipit) reported
@virginmedia Thanks but all replies from VM have been totally useless. You're obviously being badly advised from your internal teams. Please raise an internal P1 ticket and get the move to O2 reversed and reinstate Vodafone. Long term customer: 15+ years. Leaving as soon as fixed term ends
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Tom Telford
(@tom_telford) reported
@wtid66 It’s been out in Sandal all day. The status page said fixed by 20.30 but they’ve changed that to midday tomorrow. Pretty poor @virginmedia
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Bal Singh
(@BAL_D4KU_SINGH) reported
@virginmedia any particular reason I can send smoke signals quicker than your network runs??? Consistent WiFi drop out... While sat net to the router near enough and every time I report turn off and on...
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Zosef
(@ZosephOsrs) reported
@elonmusk Unsure if only Americans are impressed by starlings, but the speeds aren't revolutionary, you can get virgin media 200mbps in England for like £40, instead of £75 starlink also without a £400+ initial fee. It's just objectively a bad deal for countries with good infrastructure
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VIN HUB
(@cyberkelvin2) reported
@Chak0981 @virginmedia This is quite a common and frustrating issue, send me a message so I can help you with it
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Elliott Hall
(@HallElliott) reported
@virginmedia I phoned customer support today and was promised a phone cal by a manager today. It’s now 10pm and that hasn’t happened. So …. I have a fraction of the service in my contract and can’t get an explanation! I pay for other services (web hosting etc) …
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Vicky Gregory
(@vickgreg) reported
@virginmedia The site isn’t even working. We’ve been having issues for over 2 weeks and have been lied to, and provided with misinformation when agreeing to a contract extension which was supposed to be a temporary fix for this happening again. Please DM me