Virgin Media outages and service status in Willingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Willingham, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received May 11, 10:09 AM GMT+1.
- Internet (60%)
- E-mail (20%)
- Total Blackout (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Willingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Willingham, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Hemingford Grey, Huntingdon, and Burwell.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Total Blackout | 4 hours ago |
|
Hemingford Grey
|
Internet | 4 days ago |
|
Cambridge
|
4 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Willingham, England
Latest outage, problems and issue reports in Willingham and nearby locations:
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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Stephen Edwards (@SJE1981) reported from Cambridgeshire, England@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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Rifat Erdem Sahin (@rifaterdemsahin) reported from Cambridgeshire, England@virginmedia how do i down grade the internet at home ?
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Keir Macintosh (@keir_macintosh) reported from Cambridgeshire, England@virginmedia We are new to virgin media and tbh it’s a bit crap. It needs to get better quickly. We are paying for fibre and have a few average service and super spotty service.
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.
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Chris Rand (@ChrisRandWrites) reported from Huntingdon, England@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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Matthew James (@LordyGibs) reported from Cambridgeshire, England@virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
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Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England@virginmedia My internet is down. Rebooting the router hasn’t worked.
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Nigel Leaney (@nleaney) reported from Willingham, England@camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45
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adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England@virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them
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Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England@pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia
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Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England@steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55
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Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, EnglandWould love to watch the new Spitting Image getting so much hype, but paying £6 a month for yet another streaming service, with the added privilege of having to bodge a cable from my iPad to watch it on TV because it's not on Virgin Media or PS4? No thanks. #SpittingImage
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Munty (@Liam_safe_hands) reported from Bar Hill, England@virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia @JohnJef51763960 I’ve added log files to the Virgin community and have been assured that someone will be looking at the issue. From the logging feedback received suggest this is not a customer premises issue.
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Alan (@TheAlanSmith) reported from Cambridgeshire, EnglandI can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BaaBaa (@mumherts) reported@virginmedia what is going on with your customer support? Tried online Bot twice and got bounced out. Been on hold with telephone for 40 mins!!!!! Can someone answer the phone 😡 #virginmedia
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Alex Murray (@bravemongoose) reportedHi @virginmedia I am trying to cancel my account, but no one is answering your phones and your web chat totally broken. Do I really have to send you a letter to cancel?!
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Andy Devine (@AndyDevineCOYS) reported@virginmedia absolutely despicable that since January this year we have been trying to sort out fraud on my 83 year old disabled mother in laws account where somehow she is been hacked with additional services on her account. Despite over 100 calls and live chats and 8 complaint
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Cheryl Chau (@CherylChau1029) reported@virginmedia 2hr phone wait! Mis-sold £78 (quoted £33.99) + 24hr outage. Fix it or I'm cancelling under 14-day cooling-off. #VirginMedia
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sam ☄️🔥🏳️🌈 (@cleantethemiser) reported@virginmedia Been trying all day to get through to someone and now your chatbot has gone down.
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Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported@virginmedia On pushing the private message button nothing happens. I'm trying to give 30 days notice to remove Sky Sports and TNT Sports. Your service has been so appalling today I'm considering leaving altogether.
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Shaun Foers (@Forzie67) reported@virginmedia is there an outage in S64
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rachaelinnc (@rachaelinnc) reported@virginmedia I have tried every which way to contact you by live chat, community, WhatsApp and now been on hold on the phone for over an hour - can someone please help me please with an expiring contract?!!! This is ridiculous!
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globalfireforum (@globalfireforum) reported@obbsie @virginmedia Very strange - must be something behind such an outage? Not seen anything of significance yet
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David Shaw (@DavidSh77116164) reportedIs at @virginmedia broke? My services doesnt work, Web chat doesn't work, been on hold for ages. Disgusting service.