Virgin Media Outage Report in Willingham, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Willingham, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Huntingdon |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Huntingdon |
Internet | |
| Huntingdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Willingham, England
Latest outage, problems and issue reports in Willingham and nearby locations:
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia is there a problem with credentials today. I can’t login to VM and I know my user/pswd is correct.
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Petar Kralev
(@PetarKralev) reported
from
Fen Drayton, England
@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Aman Coonar
(@AmanCoonar) reported
from
Cambridgeshire, England
@virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia My neighbour & I are now monitoring & recording the outages. There has been 4 today - all about 10 minutes each. We’re seeing the same problems at the same time so there must be a common fault. It needs @virginmedia to investigate their equipment...
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Got through within 2-3 minutes on hold. sepal did a great job diagnosing the problem and reset my password. Thanks for your help
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia @JohnJef51763960 I’ve added log files to the Virgin community and have been assured that someone will be looking at the issue. From the logging feedback received suggest this is not a customer premises issue.
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@virginmedia Internet down since yesterday. Ring: automated message says it’s an area problem. Then told it’s fixed. It stops again-they deny any problem now and suggest it cd be router but insist we wait 48 hours to see. Dau is hosp Dr. working from home! 48 hours no NHS access?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.
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Tom Bowran
(@tombowran) reported
from
Willingham, England
ironic that the hold music on @virginmedia ‘s “help line” contains the lyrics “please don’t let me down”. The very reason i’m calling for the upteenth time. 100 hours since i was promised a manager calling back in 48hrs, and 48hrs since they said it would only be another 24 hours
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia broadband outage in CB245* again. A couple of short outages today already but this seems to be a bit longer and nothing on your status page to indicate a problem...
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Will Hepburn
(@will_hepburn) reported
@virginmedia can you tell me if virgin is having issues in SW18 1QQ please
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David 🇬🇧
(@David47203456) reported
@O2 @virginmedia If you read the tweets it's very clear @virginmedia has a terrible customer service. Very worrying for O2 customers and the customer will lose out as usual. I expect the Communications Ombudsman will be swamped with complaints in the years to come. A bad day.
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O2 in the UK
(@O2) reported
@lexburnett86 Hi Lex, everything remains the same for now, so a customer’s existing O2 and Virgin Media deals won’t change. But we’re looking at what we can offer joint customers in the future. Make sure you're opted into marketing, if you'd like to hear from us about any new offers.
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em
(@snippetsofem) reported
@virginmedia @O2 does this mean I'll finally have signal in my house? as my fiancé on o2 has signal, but I'm in virgin and can never get signal...
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Lex Burnett
(@lexburnett86) reported
So when can I get a discount for being a @o2 mobile customer and a @virginmedia broadband customer , your services is great but neither of you are cheap?
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Chimpy12321 (twitch)
(@EGreenhill1) reported
@virginmedia They are always on a wired connection. This has been happening for 3 months. I have done everything asked of me in 3 months. Yet you continue to limit and cap my speeds at exactly 8pm every evening. Every ignored tweet & poor response has been logged.
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Elizabeth Fisher 💚
(@s_onward) reported
@sarahmariex @O2 @virginmedia And there is no point Virgin Media resoinding to me on this, because I have them blocked, so won't see their messages. I will NEVER ever have anything to do with VM.
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Mark Howard
(@markhoward73) reported
@virginmedia Thanks, following my original call weeks ago I agreed a new 18 month contact with the same channels etc for £67 a month, however the contact I received was for a completely different amount. John said once I’d activated the service he’d confirm everything, I’m waiting to hear
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Jo Kneale
(@HyggeJem) reported
@vmbusiness @O2 Could you update your Twitter with a notice telling people what the issue is and whether there's a temporary solution? How long could this take? How bad could this get before you make it better?
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howardprobinson
(@howardprobinson) reported
@virginmedia can you tell me if you have any problems in the London E4 area today - we cannot get our Virgin TV working?