Virgin Media Outage Report in Willingham, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Willingham, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Wi-fi | |
| Cambridge |
TV | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willingham, England
Latest outage, problems and issue reports in Willingham and nearby locations:
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
Would love to watch the new Spitting Image getting so much hype, but paying £6 a month for yet another streaming service, with the added privilege of having to bodge a cable from my iPad to watch it on TV because it's not on Virgin Media or PS4? No thanks. #SpittingImage
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Elizabeth Buie (she/her)
(@ebuie) reported
from
Cambridgeshire, England
Dear @virginmedia — you've cut me off a day early; I'm not moving house until tomorrow and was expecting to have service through the end of today. I don't find a customer service phone number on your website. Can you help? I'd be grateful!
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
@virginmedia How ironic that you're advertising your broadband on the day that it's down for planned maintenance
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Angela Bennett
(@anjibennett) reported
from
Cambridgeshire, England
@ALucieSmith @YodelOnline @virginmedia I left Virgin Media for BT in April and have had far less hassle, lower bills and less broadband problems.
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Tom Bowran
(@tombowran) reported
from
Willingham, England
@virginmedia I’ve been through your rubbish instant chat, i’ve been connected by your phone lines back to a phone tech, but I want to speak to a manager in the UK about the diabolical service I’m having both with your products and service
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Andrew J. Brown (Making Footprints Not Blueprints)
(@caute) reported
from
Cambridgeshire, England
@virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia completely lost broadband service in CB245xx. Not very helpful for those of us working from home. Are you able to provide any more details than your status page tells us: We have identified the problem and an engineer is on their way. Fix estimate: 18 November 15:00
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Matty Maltby
(@MattyMaltbyX11) reported
from
Cambridgeshire, England
@virginmedia you should know that Leon working in CB5 Cambridge right now has single handedly just saved you a loyal customer on top packages & business package! After 20 years I had enough but he’s just landed you 18 months to see how you improve! Top worker, needs promoting!
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
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Andrew J. Brown (Making Footprints Not Blueprints)
(@caute) reported
from
Cambridgeshire, England
.@virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.
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alliorton
(@alliorton) reported
from
Milton, England
@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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CHRISTOPHER HORTON
(@HORTONSpurs1975) reported
from
Cambridgeshire, England
@virginmedia your service is a shambles can't speak to anyone.. can't pay my bill...
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Harry Aldridge
(@HarryAldridge92) reported
from
Saint Ives, England
@virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
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Amit Puntambekar
(@AmitP1992) reported
from
Fenstanton, England
@IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.
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Marcus Deaves 🍸
(@MarcusDeaves) reported
from
Willingham, England
@virginmedia your customer service is a cheap, lazy farce. Your ‘new sim’ won’t work. You have NO telephone support and your website is designed to frustrate. You’re killing me. #NotAVirgin #VirgInTheBin #HangYourHeadInShame
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne Cain
(@thelealea23) reported
Me: hi @virginmedia your network cab is wide open and I can’t see an engineer van. If I’ve missed it fine, but if not there is a problem as everything’s exposed. VM: we’ll send an engineer in the 14th November. Me: sure… fine what ever.
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Marian
(@TheMums) reported
@virginmedia Yes but it has to be down longer than a day
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Mrs W
(@miss_chicken) reported
@virginmedia No, there’s still issues with broadband and TV services still.
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J Stuart Ridyard
(@JStuartRidyard) reported
@virginmedia 12 days later and even though they have identified the problem, they can't switch my account to a new email address. Seriously this is the senior IT team at Virgin can't update an email address. I'm following up with @Ofcom now. 3 months and they can't fix it
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Diana
(@iholiday_68) reported
@virginmedia our broadband is down more than it works!! You should be paying us!
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Duncan Hartley
(@HartleyWorld) reported
@virginmedia I’m not seeing any volt boost on my broadband. Who can help me? It’s impossible to talk to anyone at VM
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MissGarcia
(@hemmie78) reported
@virginmedia I am disgusted at the level of service my my 72 year old widowed mother is receiving. No home phone since Friday and was told today that no one would be fixing it! She has to move to a hub instead but you cant give her any idea of a date she just has to wait!
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becky
(@beckybspurs) reported
@virginmedia your internet is shocking! Not working properly all week, tried rebooting, nothing! Even tried to check service via your website but that’s not even working!!
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Hooplala
(@Hooplala) reported
@virginmedia I’ve done that thanks. It tells me there isn’t be clearly there is as I have no internet. This is a daily occurrence and Virgin Media are not providing me with a service that I am paying for.
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Justin C
(@supasaffa) reported
@virginmedia @BBCWatchdog hope you look into the service virgin supply