Virgin Media Outage Report in Willingham, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (36%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Willingham, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Huntingdon |
Internet | |
| Huntingdon |
TV | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Huntingdon |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Willingham, England
Latest outage, problems and issue reports in Willingham and nearby locations:
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia is there a problem with credentials today. I can’t login to VM and I know my user/pswd is correct.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱
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Tom Bowran
(@tombowran) reported
from
Willingham, England
ironic that the hold music on @virginmedia ‘s “help line” contains the lyrics “please don’t let me down”. The very reason i’m calling for the upteenth time. 100 hours since i was promised a manager calling back in 48hrs, and 48hrs since they said it would only be another 24 hours
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cj hubbard
(@ir_427) reported
from
Cambridgeshire, England
@virginmedia We're on M100 fibre. Speed isn't the issue. The issue is that whole thing stops working for no clear reason; no warning lights, no issues on the service check website. It takes out all the devices at once. And it's been getting worse since the bill increase was announced.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Got through within 2-3 minutes on hold. sepal did a great job diagnosing the problem and reset my password. Thanks for your help
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia My neighbour & I are now monitoring & recording the outages. There has been 4 today - all about 10 minutes each. We’re seeing the same problems at the same time so there must be a common fault. It needs @virginmedia to investigate their equipment...
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
@virginmedia Yeah it's not WiFi because it's affecting my pc which is connected via an Ethernet cable to the back of the hub. Just now it went down and came back up but there was no change to the lights on the hub.
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Dani Oliver 🏳️🌈🇪🇸🇬🇧🇯🇵
(@danoliverm) reported
from
Cambridgeshire, England
@emmalouwillcox @virginmedia 😩 I’ve also been a victim in the past and their customer service is awful. Good luck!
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage
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Claire Dyer ⚯͛ ⁷
(@cdyer98) reported
from
Great Shelford, England
@virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia @JohnJef51763960 I’ve added log files to the Virgin community and have been assured that someone will be looking at the issue. From the logging feedback received suggest this is not a customer premises issue.
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Aman Coonar
(@AmanCoonar) reported
from
Cambridgeshire, England
@virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Hey @virginmedia why is my Internet up and down like a yoyo this morning? Are your systems breaking down under the load of people completing the census or something?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.
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pauline anne jackson
(@paulineannejack) reported
from
Ely, England
Had a big argument with @virginmedia today. On why there is no set channel for @GBNEWS. Feeling concerned they are clamping down on free speach. I have to go on line for it. 😬
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia do you know if there if there are connection problems in the Cambridge area? We've been offline for about 45mins now. Done everything required, and nothing.
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Martin Jones
(@MHartleyJones) reported
from
Cambridgeshire, England
For a while now, I’ve been dissatisfied with the performance of my elderly rented @virginmedia TIVO TV box. Tonight it ceased to function, so I phoned for a fix. I didn’t get a fix. Instead the operator tried to sell me a new one at extra cost. Not a happy bunny!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Ann Jones
(@Baby_Milgate) reported
@virginmedia It’s resolved now. At the time they did all they could; got me up to 1.6mbps - it happened because my bill was 6hrs overdue and you restricted service by 98% but forgot to tell me you’d reduced my credit limit because of the 6hrs - which kept me overdue and at 2mbps since August.
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Garen Yepremian
(@razerdude) reported
@virginmedia I have intermittent WiFi on all devices, I tried resetting the hub and did all the other steps listed and it’s still not working. Can someone please call me to find a working fix? Your online steps are useless!
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Randal flagg
(@Randalflagg9) reported
@virginmedia Last night it went down again this is unacceptable this is a shocking service I've contacted all my friends to jump virgin appalling
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Raymond Carr
(@Raymondcarr92) reported
@virginmedia No this has been like this for weeks ever since I’ve installed the box. My previous box worked fine but this one is so slow, won’t work in certain rooms even though I have boosters, cuts off sometimes, can’t game because it’s so slow, can’t use WiFi calling which I need for work.
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Koby Yogaretnam
(@itskoby) reported
@virginmedia I don't understand why I'd be doing this again. I've tried both methods. Both explained they couldnt help with the compliant. Can I not get a member of the complaints team to call me?
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Mark H
(@MarkH_Photo) reported
@virginmedia Good morning and thank you. My issues have been repeated loss of service 3 times this week alone not to mention previous occasions throughout the year. I need an ISP that provides a dependable service with continuity and I'm not getting that.
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Sam Houghton
(@samsamsony10) reported
@virginmedia hi. I have virgin broadband of 400 download installed in March and it’s only achieved speeds between 20 and 100. It’s impossible to contact you as you keep cutting me off on online help. I have written and complained and heard nothing. Please can I get an engineer
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Reinventing Neesha
(@NeeshaRees) reported
Fabulous customer service from @virginmedia today 🙌 One job ticked off my list for today. Broadband contract is renewed
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tako🐙
(@t4li5) reported
help me, virgin media customer service have been playing ariana grande for ten minutes
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Ricky Calnan
(@RickyCalnan) reported
@virginmedia Yes, our internet is some how capped instead of 500mbs max I’m getting is 100-200 if I’m lucky that’s via ethanet not WiFi.. and the WiFi I can only get in my front room.. if I go to the bedroom WiFi cuts out.. also 12 months Amazon prime.. never received it.all other family did