Virgin Media Outage Report in Milton, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Milton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Milton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Milton, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, and Burwell.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Wi-fi | 8 days ago |
|
Cambridge
|
Internet | 15 days ago |
|
Cambridge
|
Internet | 16 days ago |
|
Burwell
|
20 days ago | |
|
Cambridge
|
Total Blackout | 28 days ago |
|
Cambridge
|
TV | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Milton, England
Latest outage, problems and issue reports in Milton and nearby locations:
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Byron Hinson (@byron_hinson) reported from Saint Ives, England@virginmedia Yes says 30 mins again. But the main status site says no issues.
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Michelle D Harris - Social Media (@michelledh) reported from Cambridgeshire, England@tumness93 @virginmedia Same - every year I get a fix date since 2013 - over ultisation and old equipment ... but I get discount ... so tell them and log it all.
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The Fallen (@pinski1_) reported from Cambridgeshire, England@virginmedia Oh and as I'm renting I don't have a Virgin Home phone or account number. So that was a couple of minutes wasted to be told that there are no problems.
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Stephen Edwards (@SJE1981) reported from Cambridgeshire, England@VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.
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🏴Angus🏴 (@DrWonkenstein) reported from Burwell, England@virginmedia Yes I am, connected to the internet but it barely works and when it does is slow, download speed is 3mbps when it’s normally like 60
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Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, England@virginmedia No problem! Hub 3. Speed just not as hoped. It's some sort of street-to-house issue, acknowledged by a technician on a previous visit. Separate (Google) WiFi is rock solid.
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Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England@virginmedia why can I never get through to your support team.
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Rhiannon Lewis (@RLewisTeacher) reported from Hinxton, England@samcharters @virginmedia Their as bad as BT clearly!!!!
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Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, England@virginmedia I realise Twitter is not the best place to have this conversation but your online agent couldn't organise any help ("the system won't let me") unless I found someone with a different laptop, so it seems worth a shot.
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perscableu (@perscableu) reported from Cambridgeshire, England@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
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Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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#LITFL (@GoMcMahon) reported from Saint Ives, England@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
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karen mackintosh (@k10Aug) reported from Cambridgeshire, England@weemazsmith @virginmedia Oh god Maz, I left them 4 yrs ago, nothing but trouble & customer service were always rude & dismissive, I also found they were still taking direct debits for a mobile phone contract 2 months after it was terminated! Bin them!! Xx
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Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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Byron Hinson (@byron_hinson) reported from Saint Ives, England@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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karen mackintosh (@k10Aug) reported from Cambridgeshire, England@weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx
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Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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#LITFL (@GoMcMahon) reported from Saint Ives, England@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
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Stephen Edwards (@SJE1981) reported from Cambridgeshire, England@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shiguftah (@shiguftahj) reported@virginmedia We have put in a complaint and no one has got in touch with us, yet my dad was told someone will get in touch with him in 24 hours. He has been constantly lied to!!
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CheezEnchiladas (@CHEEZenchiladaz) reported@virginmedia Her repeated service issues without resolve, do not indicate as such.
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Teetee (@Temitop61626276) reported@virginmedia you lot take the motherfxxking piss, you guys are the only broadband provider I know that does maintenance every 5minutes. We have the highest broadband speed and yet no internet connection or limited connection. Y'all are expensive for ****, #fuckingscammers fix up!
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Wilty (@Wilty_3) reported@virginmedia Of course. Your customer service is useless & u can’t resolve a thing. Last phone call I repeated the issue 3 times, slowly & clearly, & the staff couldn’t understand. I gave up & hung up. My contract should be null & void cos u can’t provide even the most basic customer service
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Haze🕊 (@HazelCathrin) reported@virginmedia I am SO disappointed with your service!! You have already delayed my installation date from 23rd March to 2nd April, then sent someone over to just say they can’t actually do it today!? What on Earth have you been doing the last 2 weeks!?!?
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Paul (@PaulHull97) reported@virginmedia Faults team just told us to take the exact same steps you guys did pin reset etc and STILL having issues.
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Shiguftah (@shiguftahj) reported@virginmedia They have been saying that since 25th march, yet here we are on 2nd april and I'm having to deal with this on behalf of my dad because he is frustrated at the appalling customer service and loss of income due to constant lies and mistakes from your employees.
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Geoff Undrell (@geoff_undrell) reported@virginmedia It’s the router that needs replacing. It no longer powers up. Apparently there is no way to ship a replacement until an engineer brings it to me in May. Please help - surely a new router can be dispatched before then? This seems ludicrous.
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Geoff Undrell (@geoff_undrell) reported@virginmedia The outcome is that no one can do anything until May. We’ve established the box needs replacing but apparently you can’t send me a replacement until an engineer comes with it. I’m a home worker and this is a major problem 🤯 I’m left to try and buy a second hand one on eBay!
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Hugh Le Roy (@HuguesLR) reported@virginmedia Upload speeds have been painfully slow over the last couple of days. I'm barely hitting 10 Mbit/s when my 1 Gig plan advertises speeds up to 52 Mbit/s...