Virgin Media Outage Report in Whaddon, Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whaddon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whaddon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
E-mail (7%)
-
TV (6%)
-
Phone (2%)
Live Outage Map Near Whaddon, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Letchworth Garden City, Biggleswade, Saint Neots and Royston.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Letchworth Garden City |
||
| Letchworth Garden City |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whaddon, England
Latest outage, problems and issue reports in Whaddon and nearby locations:
-
John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
-
Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
-
Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Back up and running, but not happy with the service
-
John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
-
Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
-
Abi
(@ABeeeABeee) reported
from
Stotfold, England
Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
-
Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia The specific issue isn’t on the site
-
Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
@virginmedia need help as got broadband after engineer visit and no one wants to know 😡
-
Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Just took me to the service checker again
-
John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
-
Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
Damn bloody broadband is useless virgin media arghhhh
-
Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
-
Jo Buxton
(@JEM1429) reported
from
Biggleswade, England
@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
-
Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service
-
Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia I have no WiFi or TV service. What am I paying for?!?!
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
-
John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
_
(@oshishrays) reported
I need to change from Virgin Media Their network is absolute ****. What broadband do you guys use?
-
Tim
(@Romseybloke) reported
@virginmedia Just keep getting passed around, I tried changing online but you don’t have a option on there to down grade the package
-
Katie
(@katlizmag) reported
@virginmedia The text bot said they could not help further, they gave me this number 03454541111 through which an automated message said they could not help. Could you please give me a phone number I can call and speak to a person? I've been on the phone trying to sort this for over an hour
-
Simon Whiting
(@simon_whiting) reported
Virgin Media are utterly useless. Trouble with broadband - no help whatsoever.
-
Nathan George Music
(@NathanGeorgedj) reported
@virginmedia Sorry to say but your technician never turned up yesterday . Not even a phone call to let me know or even a text
-
Ariabba
(@_ariabba) reported
@virginmedia I called several times and all I received as an answer was that they hung up the phone on me. They hung up the the phone SEVERAL TIMES in the same day while transfering me to "someone more qualified" 😑 really need another solution to this. Clearly the phone call doesn't work
-
Nazzle #COYG
(@Mrs_AhmedZaman) reported
@virginmedia hi can I cancel my sky sports package please? Can't work out how to do it via my online account.
-
Mark Bennett
(@TallMarkB) reported
@virginmedia Yes I’ve done that many times. No fault found. All my neighbours have the same problem and the internet is awash with similar issues. BBC watchdog has featured this. Why not acknowledge that there is a core infrastructure issue, publish a schedule to fix & compensate customers ?
-
Jon Burton
(@jburton123) reported
@virginmedia Thanks, I tried that before and got no help but will try again now
-
karina
(@dayamadden) reported
@virginmedia hello, my wifi suddenly switched off and was not working for 4 hours last night. Is this normal and would I get compensated for this please??