Virgin Media

Virgin Media Outage Report in Whaddon, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whaddon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whaddon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whaddon, Cambridgeshire, England 09/26/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whaddon, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Hitchin, Cambridge, Baldock, Henlow, Saint Neots and Biggleswade.

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City Problem Type Report Time
United KingdomLetchworth Garden City Internet
United KingdomHitchin Total Blackout
United KingdomCambridge Internet
United KingdomBaldock Internet
United KingdomCambridge Total Blackout
United KingdomCambridge TV

Community Discussion

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Virgin Media Issues Reports Near Whaddon, England

Latest outage, problems and issue reports in Whaddon and nearby locations:

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @StMirrenDaft @virginmedia @mat_fraser One of the key issues is their router. It’s rubbish and has programming which means main signal isn’t direct for WiFi. I had this problem; buy another router and turn Virgin one into modem. It solved my problem.

  • l_m_h_76 lee hamilton (@l_m_h_76) reported from Stotfold, England

    @virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service

  • bellinghman Alan Bellingham (@bellinghman) reported from Royston, England

    Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

  • keithg63 Keith Garrell (@keithg63) reported from Hitchin, England

    @virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!

  • KTMGordo Gordon Brown (@KTMGordo) reported from Saint Neots, England

    Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔

  • keithg63 Keith Garrell (@keithg63) reported from Hitchin, England

    Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either

  • Denton_james James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

  • RustyOldBanger Grumpy garage man ! (@RustyOldBanger) reported from Sandy, England

    @kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞

  • ElaineFTans Elaine Freeman (@ElaineFTans) reported from Saint Neots, England

    @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

  • jay_atkins7 Jay Atkins (@jay_atkins7) reported from Eaton Socon, England

    @virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.

  • Kevkenny73 Kevin Fuller (@Kevkenny73) reported from Hitchin, England

    @virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!

  • Claydon8Tim tim (@Claydon8Tim) reported from Hitchin, England

    @virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway

  • drjawor Michał Jawornik (@drjawor) reported from Letchworth Garden City, England

    @virginmedia But it’s not working.

  • alliorton alliorton (@alliorton) reported from Milton, England

    @jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky

  • Kevkenny73 Kevin Fuller (@Kevkenny73) reported from Hitchin, England

    @virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !

  • paulwatts003 Paul Watts (@paulwatts003) reported from Biggleswade, England

    For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.

  • l_m_h_76 lee hamilton (@l_m_h_76) reported from Stotfold, England

    I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI

  • iNathanM Nate-su Dragneel 🔥 (@iNathanM) reported from Letchworth Garden City, England

    @MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AysHa871 aysha (@AysHa871) reported

    Nothing is better than a great customer service from virgin media, we starting the day bootiful.

  • jonesy55069032 jonesy (@jonesy55069032) reported

    @virginmedia Virgin Media are the worst company I have ever dealt with. Won’t let me cancel even though they’ve not upheld their part of the contract. Internet has been intermittent for 6 months yet want to charge me £140 disconnection fee. Do not enter into a contract! You’ve been warned

  • ComplyMe1 ComplyMe Ltd (@ComplyMe1) reported

    @virginmedia - no business broadband since 25 November and absolute no customer service no response to raising faults via their website. This is appalling customer service where it is impossible to speak to anyone.

  • evilstitch toto savage (@evilstitch) reported

    @virginmedia I’ve checked it a number of times whilst having the issues over the past couple of weeks, the issue has arisen since my Volt upgrade was put on, and the broadband upgraded to 350. The last time it was upgraded the hub wasn’t setup properly and resulted in similar problem

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported

    @virginmedia GOOD NEWS.....2 engineers arrived to replace our external cable BAD NEWS.... the could not be fixed as issue further underground :-( waiting on different dept to attend Fingers 🤞

  • laineyrun Elaine Rundell (@laineyrun) reported

    @virginmedia (2/2) As someone who worked in customer service for many years, I would never speak to a customer like that never mind shout at them.

  • flora_bean Laura Dorrington (@flora_bean) reported

    @virginmedia It's warm at the top. Signal seems to be back for now but did drop off this morning. I can't even remember when we got it. Many years ago.

  • Si2358 si (@Si2358) reported

    @virginmedia I need some urgent help and your customer services don’t help… I have wiring that is exposed and live and sparking on my property and they are saying they will come out in 10 days time ?

  • BronteAppleby Brontë Appleby (@BronteAppleby) reported

    @virginmedia Thanks for this KF. Just to clarify that I can't put my email address/password in at all when I use webmail to sign in - it goes straight to the error message when I click the email button. Does that impact what I need to do with My VM? Thanks again.

  • EternVictoria Eternle Ⓖ (@EternVictoria) reported

    <min.att @virginmedia Cancelling a trial contract that you never used, also have nasty settings that disable any next provider using internet on your phone without hassle. Cancellation not allowed in store nor online. Waiting time on the phone: 1 hour on average. Its is abuse.>