Virgin Media Outage Report in Whaddon, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whaddon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whaddon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whaddon, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Saint Neots, Cambridge, Letchworth Garden City, Biggleswade and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Saint Neots |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Saint Neots |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whaddon, England
Latest outage, problems and issue reports in Whaddon and nearby locations:
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Just took me to the service checker again
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Back up and running, but not happy with the service
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia I have no WiFi or TV service. What am I paying for?!?!
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emmy
(@3mmy85) reported
@virginmedia @mahewadi This has been bought to your attention hours ago by many of us. I keep being told to clear my cache when there is clearly an issue with the site
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sM0k3sT4k
(@smokestak) reported
@virginmedia It's saying every time I login my saved (Chrome, Bitwarden, last pass) password is not recognised and despite doing it each month this still happens. I've now reset it again it's spat me out for daring to to attempt a pdf download of my bill. But my 3 payments in 2022 don't show
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Aurélie L'Hostis
(@AurelieLHostis) reported
@virginmedia Still not fixed. April 12. M 64.2 and still no news from your customer service. Also I have never received the email you said you would send. Case reference is 18449287.
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AcidBurn40
(@ABurn40) reported
Dear @virginmedia Your customer support is living proof of pure human ignorance, rudeness and awful technical skills.
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Andreas Maragkos
(@AndreasMaragkos) reported
@virginmedia It has been like this forever. I am not willing to keep clecking daily for potential faults on my street! My mates a road apart have no issues therefore if you know the problem is on my road why hasn’t been sorted yet?!
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roman_davenport
(@romand36) reported
@OfficialTracieB Hope you don't mind my saying. Only 'cos I care about you. Can't believe this is still unresolved. So sorry. Appauling 😱. I can only imagine your stress caused by this. Companies like Virgin media need to be brought down🤬 Might I advise seeking legal advice and rep? A friend x
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an Empty Slogan Empty Slog
(@bushofgoats) reported
seeing as how you state on your website (when it's actually live and working) that if I receive less than 300mbps download speeds for three days in a row, I can cancel the contract, I'll be posting these regularly from now until you @virginmedia, sort it out.
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Alan Bundock
(@izombieeu) reported
@virginmedia I tried via the app. It launches a mini browser which gets the same issue. It's been a couple of weeks since the last time I tried. Pretty surprised an issue like this is live for so long.
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Prizzle
(@Prizzle17) reported
@virginmedia I've moved the box from where it was installed to a higher shelf but this is all i can do...very disappointed to be told i have to pay £5pcm to get signal upstairs. I signed up to get signal in my "house" not some areas/ some rooms, poor response and customer service rep
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Simön_Says
(@n17_oap) reported
@virginmedia Broadband that drops out multiple times a day,poor coverage,if I can finally get a member of your “customer service “ team to help it’s always the same old things that if they do work it’s only ever very temporary