Virgin Media Outage Report in Whaddon, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whaddon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whaddon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whaddon, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Letchworth Garden City, Biggleswade, Buntingford and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Letchworth Garden City |
Internet | |
| Cambridge |
Internet | |
| Biggleswade |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whaddon, England
Latest outage, problems and issue reports in Whaddon and nearby locations:
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
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alliorton
(@alliorton) reported
from
Milton, England
@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StMirrenDaft @virginmedia @mat_fraser One of the key issues is their router. It’s rubbish and has programming which means main signal isn’t direct for WiFi. I had this problem; buy another router and turn Virgin one into modem. It solved my problem.
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Gordon Brown
(@KTMGordo) reported
from
Saint Neots, England
Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Jay Atkins
(@jay_atkins7) reported
from
Eaton Socon, England
@virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
@virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI
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Michał Jawornik
(@drjawor) reported
from
Letchworth Garden City, England
@virginmedia But it’s not working.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.
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Claire Dyer ⚯͛ ⁷
(@cdyer98) reported
from
Great Shelford, England
@virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am
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James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2
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Paul Watts
(@paulwatts003) reported
from
Biggleswade, England
For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
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Grumpy garage man !
(@RustyOldBanger) reported
from
Sandy, England
@kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Driscoll
(@rdj343) reported
@virginmedia are you down in Bolton? Can’t even get on your status check page.
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Joel
(@_joel_kang_) reported
@virginmedia internet's been down for more than 12 hours already. Can't even log into status page. Can we have a status update please?
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gypy
(@gypie_) reported
@virginmedia upgraded my service and since Friday I have had no landline intermittent Internet and can't even connect 2 my hub from my app. Your technician attended and he couldn't fix the fault stating its a configuration issue. Dm please as I'd like to cancel immediately
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sallymunden
(@sallymunden1) reported
@virginmedia how fabulous - i call the number above and low behold.... virgin's systems are down and can't help - couldnt make it up!!!
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Welsh Dawn
(@dawnthatcher1) reported
@bigheadcomms @tonymc39 @virginmedia When I was selling my house I called to cancel my Virgin account. I was having to redirect my post to my parents address while between houses Virgin asked if my parents had Virgin I said yes. The day I moved out Virgin not only cancelled mine but also my elderly parents account.
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Donna Jefferies
(@donnajeff) reported
@virginmedia have you got a national outage today. Broadband isn't working and I cannot get online to check the service status
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Mike Booton
(@mbooton) reported
@NeSuivezPasSVP @tonymc39 @virginmedia Or just cut and paste exactly the same reply requesting termination every time: "This is an automated message, please cancel my contract immediately, I will not be engaging in debate."
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Welsh Dawn
(@dawnthatcher1) reported
@virginmedia It took some very long phone calls and many weeks for my elderly parents to be reconnected as they had to wait for their old phone number. Unbelievablely bad service. I will never again have a virgin media account also my parents have since changed providers.
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Liam Steeper
(@SteeperLiam) reported
@PyrionFlax @virginmedia Similar to YouTube, the customer service is absolute dogshit buttt the marketing team is excellent so if you want to get anything done call them out on twitter, tag them and they'll be in your replies almost instantly because it's public facing
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Jamie Humphreys
(@JamieHumphreys8) reported
@virginmedia internet has been down since 5pm yesterday in SW4, it won’t let me check status on your website, can you let me know when it will be back up and running?