Virgin Media Outage Report in Whaddon, Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whaddon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whaddon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Whaddon, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Letchworth Garden City, Hitchin, Saint Neots and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Wi-fi | |
| Cambridge |
Internet | |
| Letchworth Garden City |
Wi-fi | |
| Hitchin |
Phone | |
| Letchworth Garden City |
Internet | |
| Letchworth Garden City |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whaddon, England
Latest outage, problems and issue reports in Whaddon and nearby locations:
-
lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
@virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service
-
Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
-
Keith Garrell
(@keithg63) reported
from
Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
-
Gordon Brown
(@KTMGordo) reported
from
Saint Neots, England
Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔
-
Nate-su Dragneel 🔥
(@iNathanM) reported
from
Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
-
Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
-
tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
-
Keith Garrell
(@keithg63) reported
from
Hitchin, England
Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either
-
Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
-
Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
-
alliorton
(@alliorton) reported
from
Milton, England
@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
-
Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
-
lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI
-
Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
-
Grumpy garage man !
(@RustyOldBanger) reported
from
Sandy, England
@kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞
-
Paul Watts
(@paulwatts003) reported
from
Biggleswade, England
For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.
-
Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
-
Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
-
Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
-
Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jorge Rúa Riveiro
(@jruariveiro) reported
@VirginMediaIE Virgin Media is down for me or anyone else in Dublin 18? The bottom light green is constantly blinking. Tried to reset to factory defaults. No luck. #VirginMedia 😪
-
Sarah Welham
(@SarahWelham1) reported
@virginmedia following my post last night. Internet speed is slow and it’s been happening since last night! Browsers won’t load and connection keeps dropping DN16 VERY ANNOYING
-
Kang (Ruly) #DiamDiRumah #BekerjaDariRumah
(@KangSantabrata) reported
@virginmedia I have this issue since 8th May, lost internet connection for 4 days, talk to the various team, request to escalate to the manager. w/o complaint, I successfully filed today, is @VirginMedia looking into this issue?
-
Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….
-
Andrew Hierons
(@andrew_hierons) reported
@virginmedia The issue was fixed ~2 hours after the tweet. No known issues in the area according to the status checker, but router repeatedly flashes abs goes through reboot?
-
Miss peacock
(@pompeychic1524) reported
@virginmedia Done nothing to address this problem. I asked if I could have a reduction in cost because I can’t receive calls but was told I’d have to unsubscribe and then apply for just broadband snd get my phone line from somewhere else.
-
Jon Ashman
(@JonAshman2) reported
@virginmedia Could you provide me with a uk phone number or email address so I can Escalate my complaint please??
-
Peter Walker
(@WowbaggerHT) reported
@virginmedia I have explained the issues quite simply in a series of letters. Why are @virginmedia staff utterly incapable of doing their jobs? All I ask is that they connect a telephone line and charge me the correct amount for the agreed services. Both were agreed on 27/7/2020.
-
Catherine Edgson (they/them)
(@cedgson91) reported
Today there seems to be issues with @virginmedia internet or @disneyplus or both 🙈
-
Sophie miller
(@Sophiem23452751) reported
@virginmedia The service status line says there are no problems in my area