Virgin Media Outage Report in Whaddon, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whaddon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whaddon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whaddon, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Biggleswade, Cambridge, Biggleswade, Henlow, Letchworth Garden City and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Total Blackout | |
| Biggleswade |
Phone | |
| Cambridge |
TV | |
| Henlow |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whaddon, England
Latest outage, problems and issue reports in Whaddon and nearby locations:
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia
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Weanie4🇬🇧🏴
(@Weanie4) reported
from
Stotfold, England
@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Kevin Houston
(@Hoousty) reported
from
Bar Hill, England
@virginmedia This issue never got resolved, shocking service
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia Landline is still NOT working. Try ringing yourself.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
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Nick Smith
(@SmithS4dtpt98nv) reported
from
Sawston, England
@virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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Matt Adcock
(@Cleric20) reported
from
Hitchin, England
@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
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Rav 🤓
(@smileyrav) reported
from
Hitchin, England
@virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie G
(@jimeg123) reported
Day 2 of no broadband service. @virginmedia Service Status site has informed me since yesterday that an engineer is in my area fixing the issue yet the exchange (literally at the bottom of my garden) remains closed….🤔🤔🤔
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MaskedWhore
(@MaskedWhore) reported
@virginmedia continues to provide the WORST customer service EVER! Every agent I have spoken 2 REFUSES 2 pass me through to a manager! REFUSES to log a complaint! REFUSES to listen to previous calls! Take previous account notes (that I have no control over) as GOSPEL! DISGUSTING!
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Adam
(@Pricey114) reported
@virginmedia intermittent signal on broadband in LU1 area, made several complaints and still nothing down, please sort out
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Lesley
(@lesleywrote) reported
@virginmedia hi. Have had no broadband internet for over 36 hours. Still have tv. Have done all checks and suggested fixes. Nothing works. Your service is terrible for the cost. Suggestions please?
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hi-tech
(@boogiesgp) reported
wifi’s decided to go down 15 minutes before the game, thanks @virginmedia 👍🏻
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Emily Louise Dawson
(@EmLouiseDawson) reported
AVOID @virginmedia at all costs. Over 6 weeks in still no Internet or tv. We have been lied to over and over again. Multiple days sitting in waiting for them to fit it and they don't come. Absolutely appalling service.
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hickson0
(@nhickson0) reported
anyone else having issues with @virginmedia wifi and you either can't get in touch with them or they just straight lie to you and tell you there isn't and issue? just glad im paying for certain speeds and getting less than 1mbs
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ShaunfromDurham 🇬🇧
(@ShaunfromDurham) reported
@_ChrisPettitt @virginmedia They’ll be used to it, apparently done it loads in other streets. Damaged surrounding path too so better not just patch their hole and leave it. Not long since had a new path down!
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Chris Reid
(@ChrisRe38297519) reported
@virginmedia an absolute joke. Three weekends in a row installation has been cancelled with no calls and all no shows! Customer service couldn't care less and so unhelpful. Got to wait two and a half weeks for new date!
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Mr me Box builder
(@MrmeBoxbuilder1) reported
@virginmedia What the hell is actually going on with your broadband in the sn2 area of Swindon. Your customer service states you've had a fault since July yet everyone effected still have to pay 100% of there bill for less than 50% of there service.... Disgusting