Virgin Media Outage Report in Whaddon, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whaddon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whaddon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Whaddon, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Saint Neots, Letchworth Garden City and Biggleswade.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Phone | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whaddon, England
Latest outage, problems and issue reports in Whaddon and nearby locations:
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Holly O (@ohhollygosh) reported from Biggleswade, England
@virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so
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Alan Bellingham (@bellinghman) reported from Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England
@StMirrenDaft @virginmedia @mat_fraser One of the key issues is their router. It’s rubbish and has programming which means main signal isn’t direct for WiFi. I had this problem; buy another router and turn Virgin one into modem. It solved my problem.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England
@virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway
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Gordon Brown (@KTMGordo) reported from Saint Neots, England
Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔
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Paul Watts (@paulwatts003) reported from Biggleswade, England
For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England
@Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England
@virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.
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Michał Jawornik (@drjawor) reported from Letchworth Garden City, England
@virginmedia But it’s not working.
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tim (@Claydon8Tim) reported from Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
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Keith Garrell (@keithg63) reported from Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
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lee hamilton (@l_m_h_76) reported from Stotfold, England
@virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service
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James Denton (pen) (@Denton_james) reported from Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England
@VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.
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alliorton (@alliorton) reported from Milton, England
@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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lee hamilton (@l_m_h_76) reported from Stotfold, England
I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England
@AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2
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Claire Dyer ⚯͛ ⁷ (@cdyer98) reported from Great Shelford, England
@virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am
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Grumpy garage man ! (@RustyOldBanger) reported from Sandy, England
@kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞
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Jay Atkins (@jay_atkins7) reported from Eaton Socon, England
@virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Özden Eratlı - Free🇵🇸 (@Ozzie_Eratli) reported
Ffs its down again. Anyone having an issue in SE17? #virginmedia
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Jerome Mazandarani (@JeromeMazandar1) reported
@virginmedia It’s not working for me! BR3
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Alex (@ameehan71) reported from Bromley, England
@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
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Holly🐶🏴🇬🇧🇺🇦 (@hollymaltese) reported
@virginmedia It’s down again !!!! in Hertfordshire
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nicola smith (@Nicknack72Smith) reported
@virginmedia Mine is still down and I can’t call you as my internet isn’t working and your phone service is now through the internet. I’ve been without it all day, I’ve tried rebooting and nothing
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Jay (@Jayisastay) reported
virgin media went back down I was in the middle of watching YouTube man what ******** is your problem #virginmedia
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matthew hallissey (@mattybully) reported
@virginmedia My internet has gone down again!!!
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Luke Hale (@SFC_Luke02) reported
@virginmedia 5 hours late, it goes down again. Don’t worry, it’s not like some of us have to work from home! #virginmediadown #VirginMediaoutage
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kasperka76 (@Mkas6464) reported
@virginmedia And it's down again!!!
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Olivia Wood 🐾 (@babelfishwars) reported
@virginmedia internet down again, and you’re service status page isn’t loading either. Which means people can’t register for compensation or even to show there’s an issue…