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Virgin Media

Virgin Media outages and service status in Whaddon, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Whaddon, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received Jun 1, 11:37 AM GMT+1.
  • 63% TV (63%)
  • 26% Internet (26%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 2% E-mail (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whaddon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whaddon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 3: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whaddon, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Saffron Walden, Henlow, Saint Neots, Hitchin, and Letchworth Garden City.

CityProblem TypeReport Time
Cambridge Internet 2 days ago
Saffron Walden Total Blackout 4 days ago
Henlow Internet 6 days ago
Saint Neots Internet 7 days ago
Hitchin Internet 9 days ago

Nearby cities with recent reports

Cambridge

1 recent signals

2 days ago
Saffron Walden

1 recent signals

4 days ago
Henlow

1 recent signals

6 days ago
Saint Neots

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whaddon, England

Latest outage, problems and issue reports in Whaddon and nearby locations:

  • Kevkenny73
    Kevin Fuller (@Kevkenny73) reported from Hitchin, England

    @virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !

  • Cleric20
    Matt Adcock (@Cleric20) reported from Hitchin, England

    @virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…

  • nicholasjemetta
    Nicholas Jemetta (@nicholasjemetta) reported from Hitchin, England

    @virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?

  • JEM1429
    Jo Buxton (@JEM1429) reported from Biggleswade, England

    @virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.

  • Claydon8Tim
    tim (@Claydon8Tim) reported from Hitchin, England

    @virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?

  • l_m_h_76
    lee hamilton (@l_m_h_76) reported from Stotfold, England

    @virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.

  • bowercolin
    Colin Bower (@bowercolin) reported from Eaton Socon, England

    @virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.

  • kerryrose34
    Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England

    @virginmedia need help as got broadband after engineer visit and no one wants to know 😡

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.

  • Hoousty
    Kevin Houston (@Hoousty) reported from Bar Hill, England

    @virginmedia This issue never got resolved, shocking service

  • sianhelena_m
    Sian Milner (@sianhelena_m) reported from Hitchin, England

    @virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…

  • SamuelCoverdale
    Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England

    @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

  • l_m_h_76
    lee hamilton (@l_m_h_76) reported from Stotfold, England

    I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2

  • Denton_james
    James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • truthtellerGB
    TheseColorsDontRun (@truthtellerGB) reported

    @OliverGMcManus @virginmedia What’s more insane is that you are using Virgin Media. One of the worst service provider in the UK alongside O2.

  • kkitkat_exe
    spidella's kitkat🍫 || exams (@kkitkat_exe) reported

    @OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker

  • mrwood71
    Mick.W (@mrwood71) reported

    @virginmedia you have the most rudest and aggressive sales personnel that called me after checking your website and thinking of joining. @skytv you have the worst renewal offer after joining 15 years ago when returning from overseas service Any alternatives?

  • cleggy1966
    Simon (@cleggy1966) reported

    @virginmedia I already have done and it is hopefully being sorted. All depends on whether the engineer turns up this afternoon or whether you decide to cancel the appointment again

  • SarahDruscilla
    Sarah Loughran (@SarahDruscilla) reported

    @O2 since joining virgin media the coverage in Milton Keynes is terrible. I’m almost always on 1 bar. You’ve gone from being the best signal in the area to probably the worst.

  • djraw123
    jane rawlings (@djraw123) reported

    @virginmedia The worst service provider ever ! This is the final straw ! You steal people’s money !

  • cleggy1966
    Simon (@cleggy1966) reported

    @virginmedia Yes. Because there was still an outage in the area, you cancelled the appointments. My issue was separate to the outage, but apparently you just cancel any appointments when there is an outage, irrespective of whether the issue relates to it or not. Madness.

  • Conquistadur
    RR (@Conquistadur) reported

    @OliverGMcManus @virginmedia Just leave them they'll never get the money of you anyhow, and there's no way they can stop you leaving. Just sign up with a new company that will come to your house and install an order with no problems.. you are already disconnected, so there's nothing they can do.

  • laankaan
    kaan #freeimamoglu (@laankaan) reported

    @virginmedia So should I check your outage page daily to see if I’m getting the service I’m already being overcharged for? It took 30 minutes to talk to someone btw. Also; scaring people to overpriced renewals 6 months in advance is DISGUSTING.

  • AndrewW12290183
    Andy W (@AndrewW12290183) reported

    @virginmedia Well after 30 years that's me left VM. I would advise anyone to check their contracts to make sure you are not getting charged for a package you never signed up for(Like me) Forget complaining and watch out for the trick of you having to apply for a returns package