Virgin Media Outage Report in Whaddon, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whaddon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whaddon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Whaddon, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Hitchin, Biggleswade, Cambridge and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Internet | |
| Hitchin |
Internet | |
| Biggleswade |
Internet | |
| Cambridge |
Wi-fi | |
| Letchworth Garden City |
Internet | |
| Letchworth Garden City |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Whaddon, England
Latest outage, problems and issue reports in Whaddon and nearby locations:
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Nick Smith
(@SmithS4dtpt98nv) reported
from
Sawston, England
@virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.
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Maria-Luisa Prezio
(@Tranquil_Maria) reported
from
Letchworth Garden City, England
@virginmedia The absolute worst customer service I’ve ever experienced. Changing a minor detail impossible!!!
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia Landline is still NOT working. Try ringing yourself.
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Matt Adcock
(@Cleric20) reported
from
Hitchin, England
@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s not specific to me; and to be honest I’m not really bothered. The problem is your marketing 5G phones in areas that don’t have 5G which is affectively mis-selling. Probably something you should look into.
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Chris Belcher
(@PC_Lawyer) reported
from
Letchworth Garden City, England
@virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
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Paul Gull
(@pgull1975) reported
from
Saffron Walden, England
@virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?
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Weanie4🇬🇧🏴
(@Weanie4) reported
from
Stotfold, England
@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
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Iggle Piggle Guinea Pigs
(@PigsIggle) reported
from
Letchworth Garden City, England
@virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Kevin Houston
(@Hoousty) reported
from
Bar Hill, England
@virginmedia This issue never got resolved, shocking service
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Rav 🤓
(@smileyrav) reported
from
Hitchin, England
@virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks
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Nicholas Jemetta
(@nicholasjemetta) reported
from
Hitchin, England
@virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LadyLeveret © ™
(@LadyLeveret) reported
@virginmedia Why does that not surprise me, you don't want to help at all 🙄🙄🙄🙄
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PsO kt
(@pso_kt) reported
@Jack0_P @virginmedia I'm in s6 our Internet has gone, wants us to run same checks which I'd already done still off, all neighbours are off too, but virgin saying no issues
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Andrew Holmes
(@AndSteHol) reported
@virginmedia M200 Fibre Broadband TV Maxit (barely used nowadays) Phone Talk Weekends (never, ever been used) I pay £82.55 a month (due to go up to £98.75 in March when my contract expires.. will also go up again on 1st May by £15 - due to an enforced upgrade to 250Mbps 🙄)
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ManUtdMad
(@Mad4Utd) reported
@beverleyturner @virginmedia They are the worse (internet) company I've ever dealt with, I'll never deal with them again
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Adrian Jones
(@AJUK29) reported
@virginmedia Several times! You also didn’t respond to *any* emails and, without exception, every single Virgin media employee I dealt with, from the initial Sales rep; Engineer; Customer Services reps, every single one, told lie after lie! Absolutely shocking.
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FLEUR JJ Webb
(@pinkjj27) reported
@virginmedia Went months without a tv the engineer was rude & dismissive he said it was my tv spent £200 on a new tv. It was not my tv but thanks to one female worker in south African call centre worked out you had disconnect my arial. Thankyou to her shame on the rest of you
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Marie-Clare
(@yetmoreSM) reported
@virginmedia please sort out a way to communicate with you. Can’t access meetings and training today and yesterday , fault is known in, when will this be fixed? Can’t contact you - web chat won’t accept complaints, number cuts off and web complaint form greys out essential box.
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John Burke
(@JohnBur98828711) reported
@virginmedia I asked as advisor couldn't help with my enquiry
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Nick Smith
(@afcbbeachboy) reported
Never understand companies like Virgin Media . They sent me a email saying my bill is going from £53 to £60 a month for my internet which infuriated me . Rang them up and straight away they dropped it down to £39 with the same service . Why not just reward loyalty 🤔
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Jonathan Pipe
(@pipey59) reported
@virginmedia Be good then if we could get 5g !! Which we don't in our area ! Plus your upping the price of broadband as well ! Suppose that's to improve bb ! Just as I get my costs with yourself down you bump it up again as usual no benefits for long term customers !!