Virgin Media

Virgin Media Outage Report in Saffron Walden, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saffron Walden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saffron Walden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saffron Walden, Essex, England 11/08/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (36%)

    TV (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saffron Walden, Essex, England

The most recent Virgin Media outage reports came from the following cities: Cambridge and Takeley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saffron Walden, England

Latest outage, problems and issue reports in Saffron Walden and nearby locations:

  • ADPearcey Andi(Pearcey)Pearce (@ADPearcey) reported from Bishop's Stortford, England

    Any chance after 4 hours u can fix the WiFi in bishops Stortford @virginmedia you morons

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia 6pm tonight. The service is coming in and out this morning which is very frustrating while working.

  • SamuelCoverdale Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England

    @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

  • RohanAtaa Rohan Ataa (@RohanAtaa) reported from Great Notley, England

    @virginmedia @deantorris Why you guys don't have call back service?

  • cdyer98 Claire Dyer ⚯͛ ⁷ (@cdyer98) reported from Great Shelford, England

    @virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am

  • SmithS4dtpt98nv Nick Smith (@SmithS4dtpt98nv) reported from Sawston, England

    @virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Hi there. Whenever we go to the iPlayer app it crashes the whole Virgin system which has to be turned off and on again. Been like that for 24 hours. Can you help please?

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England

    @virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service

  • bellinghman Alan Bellingham (@bellinghman) reported from Royston, England

    Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

  • MattJ0lly Matt Jolly (@MattJ0lly) reported from Bishop's Stortford, England

    @virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Think the menu options are slightly different on the 360 software but I found network diagnostics and signal quality is “Good” and connection speed is “high”. Does that help?

  • pgull1975 Paul Gull (@pgull1975) reported from Saffron Walden, England

    @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England

    @virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?

  • robandvic rob price (@robandvic) reported from Bishop's Stortford, England

    @Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice

  • jharm91 James (@jharm91) reported from Haverhill, England

    @skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv

  • simonfromharlow SfH (@simonfromharlow) reported from Bishop's Stortford, England

    @ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.

  • Denton_james James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

  • STrimnell Simon Trimnell (@STrimnell) reported from Saffron Walden, England

    What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jack32X Jack Langley (@Jack32X) reported

    @virginmedia Yup already a customer. So just sit and wait then

  • Doug93811012 Doug (@Doug93811012) reported

    @virginmedia No broadband service in Congresbury North Somerset! Please fix it!!

  • philmck74 PM (@philmck74) reported

    @virginmedia an hour on ‘live chat’ only to be told there are no problems with my broadband when clearly I am having problems and have done ever since upgrading, advised to call 150, advised that it could be over an hour before someone answers🤬🤬🤬🤬

  • DominikLemanski Dominik Lemanski (@DominikLemanski) reported

    @virginmedia T&C’s can always be quoted to justify bad practice. You might have me there but that doesn’t justify your prices.

  • tinqueen Martina (@tinqueen) reported

    @virginmedia we've had no service since 1.00pm today. Error message C133. Can you please help

  • j0hnhill Across the Pond🇬🇧🇺🇸 (@j0hnhill) reported

    @virginmedia your update to Virgin Go is shocking, had to switch off the Man City game last night as the stream was so poor tried other HD channels all washed out?

  • craigdawes Craig Dawes (@craigdawes) reported

    @virginmedia Yes I can use it and non were identified. If I take my phone off wifi calling I have 1 bar of signal and then says very regular emergency calls only. Galaxy S9+ and the same with a S7 and iPhone 7 and 12

  • ChrisPinnell2 Chris Pinnell (@ChrisPinnell2) reported

    @virginmedia internet down is that wider issue?

  • bear_clare_96 🌈\o/🌈 (@bear_clare_96) reported

    Been a customer since @virginmedia took over NTL, so around 25 years, pay over £100 a month not even including movies or sports, and they wont even give loyal customers the decent equipment. What does that say about @virginmedia and their customer service..... its non existent!

  • Jack32X Jack Langley (@Jack32X) reported

    @virginmedia Yup already a customer. So just sit and wait then