Virgin Media Outage Report in Saffron Walden, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saffron Walden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saffron Walden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Saffron Walden, Essex, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Cambridge |
TV |
Community Discussion
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Virgin Media Issues Reports Near Saffron Walden, England
Latest outage, problems and issue reports in Saffron Walden and nearby locations:
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?
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Claire Dyer ⚯͛ ⁷
(@cdyer98) reported
from
Great Shelford, England
@virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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SfH
(@simonfromharlow) reported
from
Bishop's Stortford, England
@ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.
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Rohan Ataa
(@RohanAtaa) reported
from
Great Notley, England
@virginmedia @deantorris Why you guys don't have call back service?
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Stansted Mountfitchet, England
@virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Matt Jolly
(@MattJ0lly) reported
from
Bishop's Stortford, England
@virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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M Brennan 🏐
(@MattyBrennan) reported
@virginmedia I’ve waited almost an hour to get through to someone regarding cancelling my contract and they have got phone line issues which apparently all of your centres are going through so I cannot actually hear them nor them me! I can’t even get away from you people!
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Nick Orrell
(@nick_orrell) reported
@virginmedia Can you message me. I can’t get thru on the phone. My Mum died earlier this year and I might need to cancel the contract with you. Or I might not as the house needs Wi-fi.
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Ali Ravji
(@Poshwhalers) reported
@virginmedia Please can you help me. I have been on the online chat from this morning. I have been going round in circles. I have issues with my Wi fi in upstairs. I have reset the Hub numerous times. The last this happened I was given another Hub. Please can you help.
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Athena Lamnisos
(@athenalamnisos1) reported
@catherine_mayer - I’m being sent over the edge by @virginmedia Problems since October. Now dire as have final year uni student at home for 2 months
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Athena Lamnisos
(@athenalamnisos1) reported
@virginmedia I have had intermittent problems for over 3 months. You have just confirmed that this is an area service problem and you have no idea when it will be fixed. I have got in touch with you many many times since October. No one can ever help and largely no response / sent in a loop
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Clive
(@lee_walmsley) reported
@virginmedia If I haven’t had a call by 5pm tomorrow my complaint will go straight to CISAS
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Big mouth
(@Bigmout84234732) reported
@xNatx89x @SkyHelpTeam Many yrs ago I had skytv and I had nothing but problems i switched to cable tv which is now virgin media.
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Megan
(@Megan22082484) reported
@virginmedia I’m trying to run a call centre remotely so fully understand the impact of COVID on employers, employees and customers. But I have cried to your one of your agents in frustration and explained my pay is at risk and requested confirmation in writing of the issue twice
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Adam Nathaniel Furman
(@Furmadamadam) reported
@st_eppel @virginmedia Yes, done all that. How was your issue resolved, did an engineer need to visit?
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J-Bear🌹🦋⚫
(@RosieJess13) reported
@virginmedia What makes 2021 any better? We're all still struggling and we've literally just been sent back into lockdown. Absolutely ridiculous response. Worst company I have ever used in my life.