Virgin Media Outage Report in Saffron Walden, Essex, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Saffron Walden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saffron Walden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Saffron Walden, England
The most recent Virgin Media outage reports came from the following cities: Saffron Walden, and Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
 Great Dunmow
|
1 month ago | |
|
Bishops Stortford
|
Internet | 4 months ago |
|
Buntingford
|
Internet | 4 months ago |
|
Takeley
|
Wi-fi | 6 months ago |
|
Takeley
|
Total Blackout | 10 months ago |
|
Royston
|
Internet | 10 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saffron Walden, England
Latest outage, problems and issue reports in Saffron Walden and nearby locations:
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Rohan Ataa (@RohanAtaa) reported from Great Notley, England@virginmedia @deantorris Why you guys don't have call back service?
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Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?
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James Denton (pen) (@Denton_james) reported from Whaddon, England@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Steve Greaves (@sgreaves1977) reported from Royston, England@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia Hi there. Whenever we go to the iPlayer app it crashes the whole Virgin system which has to be turned off and on again. Been like that for 24 hours. Can you help please?
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Steve Durrant (@SteveDurrant10) reported from Royston, England@virginmedia That’s fine to say but every month I have issues
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Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England@virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.
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Chloe Hipwood (@clowee) reported from Haverhill, EnglandFancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Simon Trimnell (@STrimnell) reported from Saffron Walden, EnglandWhat is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia Think the menu options are slightly different on the 360 software but I found network diagnostics and signal quality is “Good” and connection speed is “high”. Does that help?
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Alan Bellingham (@bellinghman) reported from Royston, EnglandDear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England@virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service
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SfH (@simonfromharlow) reported from Bishop's Stortford, England@ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.
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Matt Jolly (@MattJ0lly) reported from Bishop's Stortford, England@virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!
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Ben Thapa (@BenThapa82) reported from Saffron Walden, England@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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rob price (@robandvic) reported from Bishop's Stortford, England@Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice
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Paul Gull (@pgull1975) reported from Saffron Walden, England@virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?
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James (@jharm91) reported from Haverhill, England@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Claire Dyer ⚯͛ ⁷ (@cdyer98) reported from Great Shelford, England@virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry Oh (@ParrPowelWalsh) reported@virginmedia Seriously the link doesn't work SORT THIS I WILL NOT BE PAYING MY BILL if it's not wifi cutting off constantly it's this should be well prepared for this
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Rhe (@Rheayp95x) reported@virginmedia had problems with tv all day but now when on channels a box pops up saying ‘this channel is not authorised’?
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reggies mum 💙 #johnsonout (@kellsley) reportedWhat’s going on with your service today? It’s ridiculous that it’s been off nearly all day and it isn’t cheap either #virginmedia @virginmedia
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Stuart Gibbs (@StuartGibbs3) reported@virginmedia Do you have any idea on time frame as this has been the same response all day and still without service.
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💜💜🐾🐾Michelle Steel🐾🐾💜💜 (@Mechems) reported@virginmedia I take it the error message this channel is not authorised and to contact yous is part of the issue effecting TV services?
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OriginalKK (@OriginalKK) reported@virginmedia Issue in Edinburgh too…..since 9:30am today, still nothing.
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Andy Moreton (@andy_moreton) reported@GBarfoot1 @virginmedia Was told only compensate after down for 48hrs or more #shockingservice
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Sam (@Good_Godders) reported@tartanjambo_x @virginmedia Not very often you get a virgin going down lol
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Liam David Gardiner (@LiamDGardiner) reported@virginmedia Let me guess is there going to be price increases to justify improvements of your poor service 🤨
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Yvonne Cairney (@CairneyYvonne) reported@virginmedia absolute joke had no service since 10.45 this morning can't get through to anyone on telephone just keeps saying service is busy.