Virgin Media

Virgin Media Outage Report in Saffron Walden, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saffron Walden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saffron Walden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saffron Walden, Essex, England 01/30/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saffron Walden, Essex, England

The most recent Virgin Media outage reports came from the following cities: Cambridge and Bishops Stortford.

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City Problem Type Report Time
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge E-mail
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet

Community Discussion

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Virgin Media Issues Reports Near Saffron Walden, England

Latest outage, problems and issue reports in Saffron Walden and nearby locations:

  • jharm91 James (@jharm91) reported from Haverhill, England

    @skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv

  • Denton_james James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

  • Mazeda_B Maz (@Mazeda_B) reported from Royston, England

    @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

  • simonfromharlow SfH (@simonfromharlow) reported from Bishop's Stortford, England

    @ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.

  • RohanAtaa Rohan Ataa (@RohanAtaa) reported from Great Notley, England

    @virginmedia @deantorris Why you guys don't have call back service?

  • cdyer98 Claire Dyer ⚯͛ ⁷ (@cdyer98) reported from Great Shelford, England

    @virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am

  • bellinghman Alan Bellingham (@bellinghman) reported from Royston, England

    Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

  • MattJ0lly Matt Jolly (@MattJ0lly) reported from Bishop's Stortford, England

    @virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!

  • STrimnell Simon Trimnell (@STrimnell) reported from Saffron Walden, England

    What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia None of this answers the question of what happens when your service goes down.

  • dwmw2 David Woodhouse #FBPE (@dwmw2) reported from Great Bardfield, England

    @treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.

  • sgreaves1977 Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • SamuelCoverdale Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England

    @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

  • SteveDurrant10 Steve Durrant (@SteveDurrant10) reported from Royston, England

    @virginmedia That’s fine to say but every month I have issues

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England

    @virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jeromelb93 Jerome Brown (@Jeromelb93) reported

    @virginmedia I've tried asking this to your customer service advisors those based outside of the UK and they told me the following; 1. I'm not eligible for anything as my internet wasn't town despite the broadband being down for several roads on the estate. 2. They can give me £9/£10

  • ukparky parky (@ukparky) reported

    @virginmedia i left you last month. i paid the last of my bill and yet you have just billed me £401 . WTF!

  • adereynolds Ade Reynolds (@adereynolds) reported

    @virginmedia Hi, you're ignoring my questions about ignoring my questions. You've provided template contacts when I told you I've already used them many times. Could you please provide some customer service????

  • tomcmullen Tom McMullen (@tomcmullen) reported

    @virginmedia absolutely shocking service and we haven't even gone live yet. Please can someone call me regarding my complaint C-19042370. @richardbranson perfect example for your team to investigate how absolutely everything can go wrong for one customer.

  • Ryan1989C Ryan Thats It (@Ryan1989C) reported

    @virginmedia Virgin engineers finally turned up today. Then said they don’t have any cable to run through until 15th May! Greeeeat service!

  • funkyfruitmunky Dawn Fearn (@funkyfruitmunky) reported

    @virginmedia It was done on my laptop over a very slow WiFi connection.

  • Brettconsistent The Anti-Woke (@Brettconsistent) reported

    @virginmedia Yes. It confirmed what we already knew, viegin broadband was down AGAIN

  • LianPate Lian Pate ☕️ (@LianPate) reported

    @jamieboy712 Yup. Found this searching for why @virginmedia is down! Been off all day, I've had to camp in @McDonaldsUK coz there's no internet anywhere. Currently fewmin 😡

  • DavidBean19 David Bean (@DavidBean19) reported

    @virginmedia I have tried to contact you but have been unable to either with phone or email. I need to rearrange booking for installation, as you have changed the original appointment time. Can you help?

  • JacquiH2003 Jacqui White (@JacquiH2003) reported

    @virginmedia I received a text giving me a PAC code this was not requested by me, I phoned customer services and they are much use as a chocolate fire guard, keep giving contradicting answers, and trying to sell new packages all I want to know I that they have stopped a transfer of my number