Virgin Media Outage Report in Saffron Walden, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saffron Walden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saffron Walden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Saffron Walden, Essex, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Saffron Walden, England
Latest outage, problems and issue reports in Saffron Walden and nearby locations:
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Mark Landsbury
(@Markyjlands) reported
from
Bishop's Stortford, England
@virginmedia No errors, just no options from either menu
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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SfH
(@simonfromharlow) reported
from
Bishop's Stortford, England
@ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.
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beverley fox
(@1011FOXEE) reported
from
Takeley, England
@virginmedia regarding your tweet I have contacted parcel company we have to wait 24 hours,lied and said neighbour had it,I was outside collecting online groceries shortly before message received,also daughter tracked driver and he was all over,first down the road then 4 miles!
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?
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Matt Jolly
(@MattJ0lly) reported
from
Bishop's Stortford, England
@virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Rhiannon Lewis
(@RLewisTeacher) reported
from
Hinxton, England
@samcharters @virginmedia Their as bad as BT clearly!!!!
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Mark Landsbury
(@Markyjlands) reported
from
Bishop's Stortford, England
@virginmedia No I had to hang up whilst on hold for another dept, we have part service back in that we now have our channels that we subscribe to, however we still don’t have our on demand or catch up services..
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ignorance_is_Bliss
(@Onlyanopinion1) reported
@virginmedia any idea when our internet will be back on in PE4 please we are going into day 2 now and it is causing all sorts of issues and you have stopped advising of a completion time. Thanks
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☮ Sarah Green ☮
(@SarahDMGreen) reported
@virginmedia Thank you for the new phone. Unfortunately there is still an issue with connecting. My mum @PamelaMaryGreen will need to contact you again
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Elnaz Rasoolzadeh
(@elnazr7) reported
@virginmedia Yes when I called your customer service there was an automated message saying there was. Really bad timing and also important to be able to speak to someone during these times!
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kevin norris
(@kevinnorris7) reported
@virginmedia you have cancelled my install, third time since 22/10. Each time you offer £25 off my bill. So far you owe me £75. But I won't get it because it's not an active account and I will cancel before you solve the problem.
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Liinzi BOO 👻👻👻👻
(@TTfanofthe90s) reported
@virginmedia The service your providing at the minute is shocking!! 4 days I've been trying to talk to someone, holding for 55 mins most times, to then be hung up on!!!!
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Harry Saxton-Martin
(@HarrySaxtonMar1) reported
@virginmedia my wifi isn’t capable of handling a game of fifa and a firestick to be in use at the same time, could you guys explain why exactly this isn’t possible as you’re meant to be providing a service that can handle multiple devices?
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Liinzi BOO 👻👻👻👻
(@TTfanofthe90s) reported
@virginmedia Omg how bad is it that you ring nearly every hour every day hold for 57mins then they pick up and hang up, I'm FUMING!!!
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Daren Timbrell
(@homer3105) reported
@virginmedia customer service Is totally useless as I have been on hold for over and hour and then got cut off, there help bot is about as much use as a chocolate teapot as well. Think it’s time to leave and find a different supplier,
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DrSchizo
(@onamch) reported
@virginmedia Well they clearly can't that's the problem. I'll force the issue to be past to a UK agent I guess, seems that's the only way
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Sammy Glover
(@itssammykins) reported
@virginmedia hi, checked service status and apparently no issues found but internet been going on and off since Thursday for a few people, is there an issue in the WA11 area?