Virgin Media Outage Report in Saffron Walden, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saffron Walden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saffron Walden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (36%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Saffron Walden, Essex, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Takeley.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saffron Walden, England
Latest outage, problems and issue reports in Saffron Walden and nearby locations:
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Mark Landsbury
(@Markyjlands) reported
from
Bishop's Stortford, England
@virginmedia No errors, just no options from either menu
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Mark Landsbury
(@Markyjlands) reported
from
Bishop's Stortford, England
@virginmedia No I had to hang up whilst on hold for another dept, we have part service back in that we now have our channels that we subscribe to, however we still don’t have our on demand or catch up services..
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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Matt Jolly
(@MattJ0lly) reported
from
Bishop's Stortford, England
@virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!
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Rhiannon Lewis
(@RLewisTeacher) reported
from
Hinxton, England
@samcharters @virginmedia Their as bad as BT clearly!!!!
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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SfH
(@simonfromharlow) reported
from
Bishop's Stortford, England
@ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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They Went That Way
(@theywentthatway) reported
@IanDBlades @virginmedia We use Three Homefi 4G and it is adequate (with some caveats). Neighbours forever complaining about Virgin expense and service. Don’t know how they afford it.
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Ruth Newall
(@rnewall) reported
@Virgin Media CEO quote ‘is proud of the work they do to help. committed to supporting NHS staff. Teams are ...providing connectivity supporting healthcare staff to work remotely, we are working to support the incredible people saving lives every day. BUT OVERCHARGE NHS STAFF
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Dennis Farrell
(@denfazzer) reported
@virginmedia I’ve been on the phone this morning yet again to go through checks. Then was cut off but was told they would call my mobile and they hadn’t upto 2hrs so I called back for another hour on hold. I will cancel if not sorted today
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Paul Williams
(@hotspur4545) reported
@DanNathanJones @virginmedia Some companies chats are good. 3 and Amazon have good ones. But others I've used are ****. And no offence lots of foreigners who I can't understand or they can't understand me 🙄
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Nathalie Assayag Eales
(@nkaeales) reported
@virginmedia I'm getting either no internet or really slow speeds in BN3, apparently I need a booster in various rooms but when I go to the page to order one I'm told that you aren't offering them at the moment. Please sort it out so my children can connect to their school!
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philipboucher
(@philipboucher) reported
@virginmedia There appears to be a problem in my area. This has basically been the case since Monday. So can you please tell me what compensation you can provide
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Kerrie 🇬🇧
(@Kerrie2k) reported
@virginmedia I'm not having issues connecting to webchat by the way, it's when I am connected, my net goes down and disconnects our chat. Is Lee able to update me via email? he said he had contacted someone in regards to my internet, a manager or something.
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PowWowNow
(@PowWowNow1) reported
@virginmedia I know how to reboot a router! Connect and disconnect cables. I have spoken to your company on several occasions. Issue has not been resolved yet. Can I ask why? I've made several complaints, I was told someone would call me back within 48 hours. I've not no response so far.
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Gary Williams
(@Gary_Player) reported
@virginmedia hi, please can you give me a number to call for some help with my broadband package. Thanks
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Gary Scholes
(@garedthegreat) reported
@virginmedia wifi down yet again. this is becoming a joke. How do we work from home when we can't get the internet!!! May be time for a change.