Virgin Media

Virgin Media Outage Report in Saffron Walden, Essex, England

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The latest reports from users having issues in Saffron Walden come from postal codes CB11 and CB10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saffron Walden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saffron Walden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saffron Walden, Essex, England 01/15/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saffron Walden, Essex, England

The most recent Virgin Media outage reports came from the following cities: Saffron Walden, Cambridge, Stansted Mountfitchet and Great Shelford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaffron Walden Phone
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomSaffron Walden Internet
United KingdomCambridge Wi-fi
United KingdomStansted Mountfitchet Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Saffron Walden, England

Latest outage, problems and issue reports in Saffron Walden and nearby locations:

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England

    @virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.

  • SteveDurrant10 Steve Durrant (@SteveDurrant10) reported from Royston, England

    @virginmedia That’s fine to say but every month I have issues

  • Mazeda_B Maz (@Mazeda_B) reported from Royston, England

    @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England

    @virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • cdyer98 Claire Dyer ⚯͛ ⁷ (@cdyer98) reported from Great Shelford, England

    @virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am

  • SamuelCoverdale Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England

    @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia None of this answers the question of what happens when your service goes down.

  • jharm91 James (@jharm91) reported from Haverhill, England

    @skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv

  • MattJ0lly Matt Jolly (@MattJ0lly) reported from Bishop's Stortford, England

    @virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!

  • RohanAtaa Rohan Ataa (@RohanAtaa) reported from Great Notley, England

    @virginmedia @deantorris Why you guys don't have call back service?

  • sgreaves1977 Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

  • simonfromharlow SfH (@simonfromharlow) reported from Bishop's Stortford, England

    @ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.

  • STrimnell Simon Trimnell (@STrimnell) reported from Saffron Walden, England

    What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.

  • Denton_james James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

  • bellinghman Alan Bellingham (@bellinghman) reported from Royston, England

    Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MissDeBus Donna Jones (@MissDeBus) reported

    @virginmedia My other half is throwing a complete strop because of you, @virginmedia Why will nobody help him instead of just cutting him off or sending a link that doesn’t work? It’s only an email password issue! 🥵

  • meesharr mica swarbrick (@meesharr) reported

    @virginmedia I have already done all that and it says there’s no issues, got through to your contact centre and they tried to fob me off also which is why I’ve asked to log a complaint as I don’t get anywhere but for the last week I’ve had nothing but issues and speeds of no more than 5mbps.

  • SerendipityShah ANFIELD SOUTH (@SerendipityShah) reported

    @virginmedia Day 5... still no internet. Is anyone at virgin going to help me?

  • WorldofTim2 Tim Saunders (@WorldofTim2) reported

    @virginmedia It's been intermittent and slow since at least August and is getting worse! C-261120516 please sort it out

  • WorldofTim2 Tim Saunders (@WorldofTim2) reported

    @virginmedia ...and they have replied that they can't help with problems and I should call your "helpline" instead. I DON'T WANT TO SPEND HOURS ON HOLD AGAIN! How can I contact you in writing?

  • iamdarrenburke PetShopYeltz (@iamdarrenburke) reported

    @virginmedia @SkySports Get this log-in working......paying for glitchy service AGAIN (by the way the match finishes in an hour!!!)

  • Mavisd1 Maeve Donnelly (@Mavisd1) reported

    Hi @virginmedia Are there ongoing problems with the broadband signal in Belfast BT12? Constantly losing/dropping WiFi connection on all devices. Has been happening for at least 2 weeks. Thanks.

  • cerianne_talbot cerianne Talbot (@cerianne_talbot) reported

    @virginmedia Yes it says the Ethernet cable is not connected. I spent 2 hours on the phone with your call centre trying to sort and they were referring to the technical faults team but I’ve heard nothing like I’ve already said. It has never been connected by Ethernet cable it’s just happened

  • HazelHayley Hayley Murphy (@HazelHayley) reported

    @virginmedia I have already spoken to a member of your team, which resulted in me re-booting the hub, downloading the app to 'scan' the rooms & also in me increasing my package. I am not happy at all. I will speak to somebody & I will be terminating my contract. Absolutely appalling service.

  • Taz02362453 Gavin-a-laugh (@Taz02362453) reported

    @virginmedia As per request I’ve sent a text I’m not sure what good it will do as raising a formal complaint got me nowhere, the only way this will be resolved is by involving the ombudsman. And to anyone thinking about signing up to Virgin media .... don’t go elsewhere