Virgin Media outages and service status in Saffron Walden, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Saffron Walden, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saffron Walden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saffron Walden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 10: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saffron Walden, England
The most recent Virgin Media outage reports came from the following cities: Bishops Stortford.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saffron Walden, England
Latest outage, problems and issue reports in Saffron Walden and nearby locations:
-
Nick Smith (@SmithS4dtpt98nv) reported from Sawston, England@virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service
-
beverley fox (@1011FOXEE) reported from Takeley, England@virginmedia regarding your tweet I have contacted parcel company we have to wait 24 hours,lied and said neighbour had it,I was outside collecting online groceries shortly before message received,also daughter tracked driver and he was all over,first down the road then 4 miles!
-
Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia Think the menu options are slightly different on the 360 software but I found network diagnostics and signal quality is “Good” and connection speed is “high”. Does that help?
-
Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia Hi there. We have no broadband or TV services. Your customer services say there is a fault in the area CM23 but locals are reporting their services work. Earliest an engineer can come is Wednesday which would be a nightmare for us. What is going on please?
-
Matt Jolly (@MattJ0lly) reported from Bishop's Stortford, England@virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!
-
Mark Landsbury (@Markyjlands) reported from Bishop's Stortford, England@virginmedia No I had to hang up whilst on hold for another dept, we have part service back in that we now have our channels that we subscribe to, however we still don’t have our on demand or catch up services..
-
Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England@virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.
-
Katy Edgecombe (@Edgey_katy) reported from Sawston, England@virginmedia Many a time! There is a problem with the lines in the road, which I understand takes time, but it’s been months and months. I have asked for compensation which I wil not get until the problem is fixed, which is ironic.
-
Mark Landsbury (@Markyjlands) reported from Bishop's Stortford, England@virginmedia No errors, just no options from either menu
-
Maz (@Mazeda_B) reported from Royston, England@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
-
Simon Trimnell (@STrimnell) reported from Saffron Walden, EnglandWhat is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
-
rob price (@robandvic) reported from Bishop's Stortford, England@Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice
-
Paul Gull (@pgull1975) reported from Saffron Walden, England@virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?
-
Ben Thapa (@BenThapa82) reported from Saffron Walden, England@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
-
Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?
-
James Denton (pen) (@Denton_james) reported from Whaddon, England@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
-
Steve Durrant (@SteveDurrant10) reported from Royston, England@virginmedia That’s fine to say but every month I have issues
-
Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England@virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service
-
David Woodhouse #FBPE (@dwmw2) reported from Great Bardfield, England@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
-
Lord Matthew Crawley (@kendellcrawley) reported from Saffron Walden, England@virginmedia I don't think I reached out to you. Just annoyed about how you treat loyal customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
John McClave (@johnmc32) reported@virginmedia hi broadband down in D24 since last night any resolution time?
-
For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported@virginmedia over a month with broadband issues, still not rectified after being told intermittent service, engineer visit & new router. Now intermittent service AGAIN .Quick enough to raise prices but not fix problems. Still no compensation either. NOT HAPPY 😡
-
Nim O'Hall (@nimohally) reported@virginmedia i’ve called your customer service twice, your mobile coverage is so bad that I’ve had it hang up on me twice and then your AI agent hung up on me, when I asked to get through to an actual person
-
Stephen Maddock (@stephenm68) reported@alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.
-
Pedro Montes de Oca (@montesdeocapj) reportedI need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.
-
. (@AlexparkerI) reported@MelJanie @virginmedia I’ve just left virgin media. Their customer service is abysmal
-
Virgin Media News (@VirginMediaNews) reportedA man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews
-
Alan Wright 🦫 (@Alanw47) reported@Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it
-
Lifes MIS-Takes (@alan_reddish) reportedNeed some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!
-
A Serial Investor🪙📈🏡 🇬🇧🏴⚡️ (@ASerialInvestor) reportedI’m getting starlink installed, sick of Virgin media Any followers have it and can you give me any good, bad , indifferent feedback. Not bothered about the cost….. …..if it’s good it good 🤝