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Virgin Media outages and service status in Saffron Walden, England

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  • Virgin Media generated 0 outage signals in the last 24 hours around Saffron Walden, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saffron Walden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saffron Walden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Saffron Walden, England

The most recent Virgin Media outage reports came from the following cities: Saffron Walden.

Community Discussion

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Virgin Media Issues Reports Near Saffron Walden, England

Latest outage, problems and issue reports in Saffron Walden and nearby locations:

  • Mazeda_B
    Maz (@Mazeda_B) reported from Royston, England

    @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

  • kendellcrawley
    Lord Matthew Crawley (@kendellcrawley) reported from Saffron Walden, England

    @virginmedia I don't think I reached out to you. Just annoyed about how you treat loyal customers

  • Chezzyp68
    Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England

    @virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service

  • robandvic
    rob price (@robandvic) reported from Bishop's Stortford, England

    @Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice

  • cdyer98
    Claire Dyer ⚯͛ ⁷ (@cdyer98) reported from Great Shelford, England

    @virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am

  • MattJ0lly
    Matt Jolly (@MattJ0lly) reported from Bishop's Stortford, England

    @virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!

  • LongshanksE10
    Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Think the menu options are slightly different on the 360 software but I found network diagnostics and signal quality is “Good” and connection speed is “high”. Does that help?

  • RLewisTeacher
    Rhiannon Lewis (@RLewisTeacher) reported from Hinxton, England

    @samcharters @virginmedia Their as bad as BT clearly!!!!

  • SamuelCoverdale
    Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England

    @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

  • STrimnell
    Simon Trimnell (@STrimnell) reported from Saffron Walden, England

    What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown

  • pgull1975
    Paul Gull (@pgull1975) reported from Saffron Walden, England

    @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

  • Markyjlands
    Mark Landsbury (@Markyjlands) reported from Bishop's Stortford, England

    @virginmedia No I had to hang up whilst on hold for another dept, we have part service back in that we now have our channels that we subscribe to, however we still don’t have our on demand or catch up services..

  • bellinghman
    Alan Bellingham (@bellinghman) reported from Royston, England

    Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

  • sgreaves1977
    Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia just remind me what I'm paying for........worst internet ever!

  • Markyjlands
    Mark Landsbury (@Markyjlands) reported from Bishop's Stortford, England

    @virginmedia No errors, just no options from either menu

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.

  • youngy2mark
    Lord Mark aka Teddys Grumps (@youngy2mark) reported from Saffron Walden, England

    @virginmedia To be honest don't give them much chance to say to much.....I ask what the issue is and the phone goes dead

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia None of this answers the question of what happens when your service goes down.

  • ADPearcey
    Andi(Pearcey)Pearce (@ADPearcey) reported from Bishop's Stortford, England

    Any chance after 4 hours u can fix the WiFi in bishops Stortford @virginmedia you morons

  • LongshanksE10
    Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Hi there. We have no broadband or TV services. Your customer services say there is a fault in the area CM23 but locals are reporting their services work. Earliest an engineer can come is Wednesday which would be a nightmare for us. What is going on please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Samet_UK
    Samet (@Samet_UK) reported

    @virginmedia Still no any update or result. So I am so regret to be your customer.

  • kipianitblisi
    ROBERT DEAR (@kipianitblisi) reported

    @MichelleBeckett @SkyUK @VodafoneUK If you expect poor service from Virgin Media you will not be disappointed.

  • 1836golftour
    1836golf tour (@1836golftour) reported

    @MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.

  • WolfofX
    Wolf of X (@WolfofX) reported

    For more than a decade, Stan Beaton held onto something that many people would consider priceless. It wasn't jewelry, money, or a photograph. It was the voice of his wife, Ruby. Ruby passed away from cancer in 2003. Before she died, she had recorded the greeting on their home answering machine. It became the last recording of her voice, and whenever grief felt overwhelming, Stan would play it just to hear her speak again. He was so afraid of losing that message that he stayed with the same phone company for years, believing it was the safest way to protect it. Then, in 2014, everything changed. Following routine maintenance by Virgin Media, the voicemail suddenly disappeared. Stan was devastated. He believed the final piece of his wife's voice had been erased forever. When Virgin Media learned what had happened, they refused to give up. The company assembled a team of 11 engineers, who spent three days searching through backup systems and archived data. One executive compared the task to searching for a needle in a haystack. Against the odds, they found it. When the recording was played back to Stan during a BBC Radio Leeds interview, he broke down in tears. "That's her... It's just a wonderful, wonderful sound that I thought was lost forever." Virgin Media later provided him with copies of the recording so it would never be lost again. Sometimes technology isn't just about cables, servers, and code. Sometimes, it's about giving someone one more chance to hear the voice of the person they loved most.

  • GoatMvpRt91
    Ryan (@GoatMvpRt91) reported

    @virginmedia There are known issues in my area. We have been without service for 6 hours now in NE33 . Had a text to say it is being worked on from virgin media

  • Samet_UK
    Samet (@Samet_UK) reported

    @virginmedia any news ? Still no any update. It şs still saying there is outage in the area. Are you trying to fix it ? And still I am unable to reach anyone.

  • b4ran4bus
    Modern day King of moderate degeneracy (@b4ran4bus) reported

    @Stsantek @virginmedia Awful

  • tumble_cool
    +(_)/\/\%|€ ©°°| (@tumble_cool) reported

    @virginmedia I left your service in June 26 after well over a decade with VM. Since that time I've been spammed with multiple emails saying' We’d love to ask you a few questions about your recent experience.' I am not here for your quality control. I am now with a rival of yours.

  • lynport
    lynda (@lynport) reported

    Can you really afford such bad PR for your crass behaviour @virginmedia ? I think not. Wake up and put it right please.

  • KarlDyer15
    Karl Dyer (@KarlDyer15) reported

    @virginmedia - Anyone able to help with a major issue with your system? Beyond a joke how poor your service has became.