Virgin Media Outage Report in Saffron Walden, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saffron Walden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saffron Walden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saffron Walden, Essex, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Bishops Stortford.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
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| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saffron Walden, England
Latest outage, problems and issue reports in Saffron Walden and nearby locations:
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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SfH
(@simonfromharlow) reported
from
Bishop's Stortford, England
@ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Rhiannon Lewis
(@RLewisTeacher) reported
from
Hinxton, England
@samcharters @virginmedia Their as bad as BT clearly!!!!
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Matt Jolly
(@MattJ0lly) reported
from
Bishop's Stortford, England
@virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Mark Landsbury
(@Markyjlands) reported
from
Bishop's Stortford, England
@virginmedia No errors, just no options from either menu
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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Mark Landsbury
(@Markyjlands) reported
from
Bishop's Stortford, England
@virginmedia No I had to hang up whilst on hold for another dept, we have part service back in that we now have our channels that we subscribe to, however we still don’t have our on demand or catch up services..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maddy Cheetham
(@mads6917) reported
@virginmedia hi, I want to cancel my broadband, I have now phoned three times and have either been kept on hold for over thirty minutes or cut off. I will just cancel my direct debit as I can’t get through to you
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$too
(@StooCollins) reported
@virginmedia @YODELhell @RichieUK_TTV Stop using such terrible couriers.
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Gordy
(@Gordiniroy) reported
@virginmedia Could you resolve this issue by sending me the final bill with the full details of the disconnection fee please.
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Liam
(@Lawtony_) reported
@virginmedia I spoke to someone yesterday via live chat who booked me an engineer for Friday. However I since recieved that message saying the engineer was on hold as there was a wider issue
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Gary Adams
(@GazzaAdams) reported
@virginmedia I was trying to cancel my TV subscription last Friday as I am paying £102 per month for our total package. Which is too much. I was told I could be put through to customer relations to see if they could offer a better deal/persuade me to stay.
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Bwrthesquirrel
(@bwrthesquirrel) reported
@virginmedia I am trying to cancel my broadband and phone. My contract ends on the 12/7/22. Letter giving only 19 days notice arrived this morning. All attempts at logging on fails and I have called 3 times now. Waited for around 50 minutes each time only to be unceremoniously dumped.
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Shilpesh patel
(@twita_shepster) reported
@virginmedia Service status says you have a problem in your area we have someone on it. No different than any other day.
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Javi Manzano
(@_jgasteiz) reported
@virginmedia This is not helpful. Is there a reason I can't just send an email with all the answers to all the possible questions you might ask me to cancel my account? I don't have 3 hours to be waiting on the line, being transfered 4 times, calls dropping, etc.
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Craig
(@craigthehunter) reported
@virginmedia I am stuck at home with Covid and your Internet has cut out on me twice in the past two days. I pay a lot of money for this service which isn't fit for purpose at the minute. I expect a better service.
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John Brooks 🌱
(@Brooksie17) reported
@virginmedia There isn't any service at all. I have tried resetting the router twice