Virgin Media Outage Report in Saffron Walden, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saffron Walden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saffron Walden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Saffron Walden, Essex, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Great Dunmow |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Phone | |
| Cambridge |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saffron Walden, England
Latest outage, problems and issue reports in Saffron Walden and nearby locations:
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Rohan Ataa
(@RohanAtaa) reported
from
Great Notley, England
@virginmedia @deantorris Why you guys don't have call back service?
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Paul Gull
(@pgull1975) reported
from
Saffron Walden, England
@virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?
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Andi(Pearcey)Pearce
(@ADPearcey) reported
from
Bishop's Stortford, England
Any chance after 4 hours u can fix the WiFi in bishops Stortford @virginmedia you morons
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia 6pm tonight. The service is coming in and out this morning which is very frustrating while working.
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Hi there. We have no broadband or TV services. Your customer services say there is a fault in the area CM23 but locals are reporting their services work. Earliest an engineer can come is Wednesday which would be a nightmare for us. What is going on please?
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MartinCompton
(@mart_compton) reported
from
Bishop's Stortford, England
If there’s a company whose ‘welcome to…’ message when you call them is more hollow and meaningless than @virginmedia I’d be surprised. The depth of their customer ‘service’ crapness must be witnessed to be believed. Expect that to witness it is to lose years off your life.
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Paul Campbell
(@PaulCam06496194) reported
from
Bishop's Stortford, England
@virginmedia useless broadband service and customer service are all robots with no clue
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James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Stansted Mountfitchet, England
@virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.
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Nick Smith
(@SmithS4dtpt98nv) reported
from
Sawston, England
@virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?
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Claire Dyer ⚯͛ ⁷
(@cdyer98) reported
from
Great Shelford, England
@virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Hi there. Whenever we go to the iPlayer app it crashes the whole Virgin system which has to be turned off and on again. Been like that for 24 hours. Can you help please?
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Think the menu options are slightly different on the 360 software but I found network diagnostics and signal quality is “Good” and connection speed is “high”. Does that help?
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Stansted Mountfitchet, England
@virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service
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SfH
(@simonfromharlow) reported
from
Bishop's Stortford, England
@ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.
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rob price
(@robandvic) reported
from
Bishop's Stortford, England
@Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@Steen_oh) reported
@virginmedia .@virginmedia this is not ******* helping. You just run more tests! This is awful customer service
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Nicola Guitart
(@NGuitart) reported
@virginmedia I am not ringing your numbers which cost money and no one helps. @BBCWatchdog please help
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Abdul
(@SimGamerNerd) reported
@K_Willzzz @virginmedia @CommunityFibre Had some huddles to get started, but now that its working I feel I have made the right choice. Customer service on point.
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Nicola Guitart
(@NGuitart) reported
@virginmedia In short we had 4 months with no email service from you, plus all of our contacts were lost (your fault) so we left. We returned stuff etc. And you assured us that our last bill was in credit due to services not rendered. Today we have letter from debt collector.
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Gabbatek
(@Gabbatek) reported
@SkyHelpTeam does the Sky Q Mini boxes support HDR or plan to support 4K to rival @virginmedia multiroom 4k?
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George Holland
(@george94holland) reported
.@virginmedia how do you justify charging someone - who was forced to move to covid - £240 to cancel a broadband service ?
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Jenifer Ordonez
(@cristinazippo1) reported
Since @O2 merged with @virginmedia my internet connection on my mobile has been the worst ever. Honestly, I’m really thinking to get other mobile supplier
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karen mackenzie
(@kagsy2785) reported
@virginmedia disgraceful customer service 5 days without service 30minutes on the phone then cut off when I asked to be transferred to cancellation team!!
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Carol Johns
(@a700c1521f4d43f) reported
@O2 get your act together, three to four weeks now with poor phone signal at home. It's affecting my business, customer's cannot reach me. Sort out your merger with Virgin Media. Seems next network update another three weeks! #reducecharges
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Maceo
(@purplecream3121) reported
@virginmedia I already said I have rebooted by hub and computer. Internet still not working. Status page says no issues in my area