Virgin Media outages and service status in Stansted Mountfitchet, England

Problems in the last 24 hours in Stansted Mountfitchet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stansted Mountfitchet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stansted Mountfitchet, England

The most recent Virgin Media outage reports came from the following cities: Harlow, Saffron Walden, Chelmsford, Hertford, Hoddesdon, and Ware.

City	Problem Type	Report Time
Harlow	Internet	4 days ago
Saffron Walden	Total Blackout	4 days ago
Chelmsford	Internet	4 days ago
Harlow	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stansted Mountfitchet, England

Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:

• 
  Trudy Lea (@TrudyLea1) reported 2 minutes ago from Sawbridgeworth, England

  Could someone from @virginmedia please tell me if the internet is down in the CM21 area? I have no tv, internet or telephone connection. TV is showing error code (W02) many thanks #Help

• 
  Uptown entertainment discos (@Uptowndiscos) reported 6 minutes ago from Harlow District, England

  @Ian_Rowley @virginmedia We've got the same issue we are closer to London but it keeps showing BBC East

• 
  Dean Risley (@dean_risley) reported 11 minutes ago from Ware, England

  @virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !

• 
  Mark Harrison (@maharrison) reported 19 minutes ago from Chelmsford, England

  @virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark

• 
  𝐌𝐨𝐨𝐝𝐲𝐆𝐚𝐦𝐞𝐫 (@MoodyGamerUK) reported 20 minutes ago from Broxbourne District, England

  @DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.

• 
  mel smith (@melsmith25) reported 21 minutes ago from Hoddesdon, England

  @virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way

• 
  🔑 Shawn 🔑 (@s_mann71) reported 22 minutes ago from Broxbourne District, England

  @virginmedia usless customer services, been without Internet and TV all day now 😡😡😡

• 
  Jake (@Jakec1505) reported 24 minutes ago from Chelmsford, England

  Virgin media are actually ***************. Worst WiFi I’ve ever had

• 
  Dean Risley (@dean_risley) reported 28 minutes ago from Ware, England

  @virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith

• 
  MiaMc (@65moon) reported 32 minutes ago from Broxbourne District, England

  @virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP

• 
  rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported 37 minutes ago from Chelmsford, England

  @virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed

• 
  johngriffiths7 (@johngriffiths7) reported 39 minutes ago from Hoddesdon, England

  @virginmedia Service calls from a wifi router which is misbehaving. It isn’t clear to me that the operators are actually changing the record to prevent further calls. The number called is 01992#411972# but I have been called multiple times from 0161, 01582 and 01494 numbers. College IT told

• 
  Ben Thapa (@BenThapa82) reported 41 minutes ago from Saffron Walden, England

  @virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.

• 
  | RawrBunny 🤙🏼🇮🇹🇮🇹 The Conte Effect (@BunnyJmz) reported 42 minutes ago from Harlow, England

  My tv hasn’t come back on but the blue light is it I think you have broken my tv and My box is still not working @virginmedia #virginmedia

• 
  Matt Jolly (@MattJ0lly) reported 43 minutes ago from Bishop's Stortford, England

  @virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!

• 
  Last Stand (@martin_namara) reported 50 minutes ago from Broxbourne District, England

  So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!

• 
  Bijal Pattani (@mrpattani) reported 51 minutes ago from Sheering, England

  @virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy

• 
  Paul (@Paul07852224) reported 51 minutes ago from Chelmsford, England

  @virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad

• 
  Darral.s (@Big_D_2012) reported 55 minutes ago from Chelmsford, England

  @virginmedia you really have to sort your internet service out shocking!!

• 
  Matthew Saggers (@MatthewSaggers) reported 56 minutes ago from Harlow, England

  @virginmedia 150 all departments are shut, my virgin media app keeps having a 500 error code. How do we contact some to move an appointment due to family emergency. Shame for a communication company users can't communicate with you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧🇨🇳🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Inforder) reported 1 minute ago

  @OliverGMcManus @virginmedia For a media company they are extraordinary bad at being able to communicate, had them once-never again.

• 
  TrippingMonke (@TrippingMonke) reported 2 minutes ago

  @OliverGMcManus @virginmedia sue for breach of contract as they do not provide you a service ?

• 
  wendyh (@wendyhemsworth) reported 2 minutes ago

  @virginmedia our internet is down as is our neighbours. Online it says issue with our hub but followed all instructions and still says issue. Online says no outages but both ours and neighbours are down. They have engineer booked for tomorrow but I need internet now

• 
  Otherebecca (@otherebecca) reported 5 minutes ago

  @OliverGMcManus @virginmedia Offered me free Sim cards,stuff like that.I said it was fine and waited.Service was back in a few hours. Then I got an apology and refund for waiting at home. Now I just got another apology and another refund for the loss of internet/phone. Virgin is pretty rubbish.

• 
  Tam (@Tamd536) reported 6 minutes ago

  attend later in order to connect the fibre optic cable. No engineer attended and today we have had to contact virgin media 3 times by telephone to find out what is happening.Despite being told earlier in the day the issue was being escalated and we would receive an update

• 
  Liam Higgins (@LiamHiggins5) reported 10 minutes ago

  @OliverGMcManus @virginmedia @MartinSLewis honestly think you should help put more pressure on broadband providers. The fact this person has been without broadband for several weeks and can't leave without paying a exit fee is ridiculous.

• 
  Lucia (@LadyLucia05) reported 12 minutes ago

  @virginmedia Hi no actually because I am fed up sending messages, customer service is awful, retentions is awful and as for complaints well that's diabolical.

• 
  Steven Jackson (@StevieJ____) reported 14 minutes ago

  @OliverGMcManus @virginmedia Why did you not just log a formal complaint then go to the ombudsman when they say they won't let you leave without paying the fees? The ombudsman would clearly side with you and you probably would have already been with a new provider by now

• 
  Melvyn Malloch (@melvynmalloch) reported 16 minutes ago

  @virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never

• 
  ۟ (@carefreeleon) reported 22 minutes ago

  @virginmedia Intermittent or no signal in my area for weeks. It's not acceptable to be paying the amount we do and be limited to 10 MBPS. If we didn't have to dig up the driveway to change service, we'd of already done so.