Virgin Media

Virgin Media Outage Report in Stansted Mountfitchet, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stansted Mountfitchet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stansted Mountfitchet, Essex, England 04/02/2025 06:55

April 02: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stansted Mountfitchet, Essex, England

The most recent Virgin Media outage reports came from the following cities: Harlow, Hertford, Chelmsford, Ware, Broxbourne, Bishops Stortford and Hoddesdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarlow Phone
United KingdomHarlow Internet
United KingdomHarlow Wi-fi
United KingdomHarlow Wi-fi
United KingdomHarlow TV
United KingdomHarlow TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stansted Mountfitchet, England

Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:

  • Ratman46 Ratman 🏍️⚽🇬🇧🇪🇺❄️ (@Ratman46) reported from Broxbourne District, England

    So I'll be leaving #virginmedia soon as they're only interested in new customers and are not prepared to look at the package I'm on. Hello #SkyQ it's been many years since I've used your service. Hope you look after your loyal customers...

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.

  • SPQPR1 🏴󠁧󠁢󠁥󠁮󠁧󠁿steve patrick (@SPQPR1) reported from Harlow, England

    Texting enquires to @virginmedia , actually take days to answer. Terrible service. 🙄

  • Ratman46 Ratman 🏍️⚽🇬🇧🇪🇺❄️ (@Ratman46) reported from Broxbourne District, England

    @virginmedia Yes did speak to the team and the only option open to me was to leave, come back as a new customer (send equipment back etc, place new order) or go to another provider. With those 2 options on the table you can see why I've chosen to leave.

  • nickpeddle234 nasty nick (@nickpeddle234) reported from Harlow, England

    @virginmedia any problems in the cm194 area

  • fieldsyboy Ricky Fields (@fieldsyboy) reported from Nazeing, England

    @virginmedia evening Virgin comedians! Your joke broadband is down again!! Useless clowns...need it on so I can search for a new provider.🤡

  • nickpeddle234 nasty nick (@nickpeddle234) reported from Harlow, England

    @virginmedia any problems in the CM186PJ area my broadband not working

  • StephenLSmith87 Stephen Smith (@StephenLSmith87) reported from Broxbourne District, England

    @virginmedia Can someone please contact me. Been sent a bill for £95 for a missing box which I never received in the first place, I will not be paying this bill.

  • dwmw2 David Woodhouse #FBPE (@dwmw2) reported from Great Bardfield, England

    @treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.

  • Markyjlands Mark Landsbury (@Markyjlands) reported from Bishop's Stortford, England

    @virginmedia No I had to hang up whilst on hold for another dept, we have part service back in that we now have our channels that we subscribe to, however we still don’t have our on demand or catch up services..

  • TheSimonC90 🏳️‍🌈🌟Simon🌟🏳️‍🌈, Esq. (@TheSimonC90) reported from Chelmsford, England

    @richstrickland @LDNPeter I usually connect to virgin media, but always have to sign in, and for some reason every time at Wanstead it says I'm not registered

  • Mazeda_B Maz (@Mazeda_B) reported from Royston, England

    @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

  • Markyjlands Mark Landsbury (@Markyjlands) reported from Bishop's Stortford, England

    @virginmedia No errors, just no options from either menu

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.

  • chl0emariexo chloe🌼 (@chl0emariexo) reported from Harlow, England

    Definitely switching internet provider in the new year, nothing but problems with @virginmedia idk how many routers we've had but soon as we leave the room it's in, we get literally no signal. Ridiculous prices for something that doesn't even work!😤

  • TracyTyson TT (@TracyTyson) reported from Stanstead Abbotts, England

    @virginmedia shocking customer service today Virgin! I said I would tweet if no one returned my Call after your advisor hung up on me mid convo 😡

  • kendellcrawley Lord Matthew Crawley (@kendellcrawley) reported from Saffron Walden, England

    @virginmedia I don't think I reached out to you. Just annoyed about how you treat loyal customers

  • 1011FOXEE beverley fox (@1011FOXEE) reported from Takeley, England

    @virginmedia regarding your tweet I have contacted parcel company we have to wait 24 hours,lied and said neighbour had it,I was outside collecting online groceries shortly before message received,also daughter tracked driver and he was all over,first down the road then 4 miles!

  • HarlowGooner Steve Martin (@HarlowGooner) reported from Harlow, England

    @ColinMichaeI @Poloniumsoup @SkyUK @virginmedia @premierleague Sign up 30 day free trial, then cancel.

  • DansHorizon Dan G (@DansHorizon) reported from Harlow, England

    @virginmedia That may be the case however it should be solved at the customers earliest convenience, not the companies. The fact that people rely on your service to work from home, and rely on your service to watch events that they pay for, this is not acceptable. Especially for the price.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • edengem Eden Gem (@edengem) reported

    @virginmedia Hi again. Yes have landline which now doesn’t work as engineer said it wouldn’t as he’s set up a usb to go into back of router. He didn’t know how to fix landline

  • MarkHowsham mark howsham (@MarkHowsham) reported

    @virginmedia yes, can you send an engineer out tohe S6 area to check if their internet has broken.

  • pippa_wild Pippa jane wild (@pippa_wild) reported

    @virginmedia I’ve emailed for the complaint to be escalated

  • edengem Eden Gem (@edengem) reported

    @virginmedia Yes BUT I gave ano landline downstairs. I thought this would still work in the normal way but was only told AFTER that it wouldn’t! So if wifi down - which happens / I’ll have no phone. How can this be so?

  • itsfayedavies Faye Davies (@itsfayedavies) reported

    @virginmedia Unfortunately we are unable to call through, as the landline is down and I’m currently not available to go to the property. The person at the property is disabled and uses the landline to use her AgeUK personal alarm.

  • Richard_1B Richard Borrowdale (@Richard_1B) reported

    @virginmedia I was told in the live chat that everything was fine. I downloaded the contract after signing in and it is not the one I agreed to. If I get overcharged, which seems inevitable now, Virgin Media are in breach of contract. The internet connection is also disastrously bad.

  • rachw101 Rach (@rachw101) reported

    @whingewine @JimithyJimdale @virginmedia They did that to my Mum this weekend. Awful customer service

  • W4lshy_85 jennie walsh (@W4lshy_85) reported

    @virginmedia I have no channels (it says no subscription) “apparently” the service is down in my area… but only my house. 🤯🤔

  • laurarob1nson Laura Robinson (@laurarob1nson) reported

    @virginmedia need help!!

  • Samth3kiwi Sam Williamson (@Samth3kiwi) reported

    @virginmedia It was made over the phone. It was a new contract. The ultimate volt bundle. Last week we were told by customer service they have emailed correct department an will get a resolution last week. Yesterday was told a supervisor will call us back to resolve which didn't happen