Virgin Media outages and service status in Stansted Mountfitchet, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Stansted Mountfitchet, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 13, 11:52 AM GMT+1.
- Internet (50%)
- E-mail (25%)
- Wi-fi (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stansted Mountfitchet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stansted Mountfitchet, England
The most recent Virgin Media outage reports came from the following cities: Chelmsford, Hoddesdon, Harlow, Hertford, and Saffron Walden.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford
|
Internet | 22 hours ago |
|
Hoddesdon
|
7 days ago | |
|
Harlow
|
Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
-
Zee (@zeesh009) reported from Broxbourne District, England@virginmedia has the worse customer services team 🤬🤬
-
Wayne Hemmings (@Wayneo_75) reported from Broxbourne District, England@virginmedia can you please Fix’s the problem in my Area postcode EN8 why I don’t have 100% internet
-
Lord Mark aka Teddys Grumps (@youngy2mark) reported from Saffron Walden, EnglandBeen getting a lot of strange phone calls today from people saying they are from @virginmedia saying I have Internet issues 😐
-
Lord Mark aka Teddys Grumps (@youngy2mark) reported from Saffron Walden, England@virginmedia To be honest don't give them much chance to say to much.....I ask what the issue is and the phone goes dead
-
Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, EnglandVIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.
-
Bijal Pattani (@mrpattani) reported from Sheering, England@virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy
-
Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia 6pm tonight. The service is coming in and out this morning which is very frustrating while working.
-
K.P (@PrinceKp87) reported from Harlow, EnglandYou lot taking the mick? How long is it taking to fix this no TV issue. @virginmedia
-
Paul Campbell (@PaulCam06496194) reported from Bishop's Stortford, England@virginmedia useless broadband service and customer service are all robots with no clue
-
-
Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
-
Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
-
Last Stand (@martin_namara) reported from Broxbourne District, England@virginmedia No but we ha e had issues k er the last 4 weeks
-
Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England@virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service
-
Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.
-
Darcy Meadows (@darc174) reported from Harlow, England@virginmedia I have a issue with my virgin box ! I keep trying live chat and one one answers ! Help plz
-
Sav.............. (@savvaschristo) reported from Hoddesdon, England@virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.
-
johngriffiths7 (@johngriffiths7) reported from Hoddesdon, England@virginmedia Service calls from a wifi router which is misbehaving. It isn’t clear to me that the operators are actually changing the record to prevent further calls. The number called is 01992#411972# but I have been called multiple times from 0161, 01582 and 01494 numbers. College IT told
-
Painter & Decorator (@GlenHyett) reported from Broxbourne District, England@virginmedia your new app is absolutely awful !!!😡😡😡😡
-
rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported from Chelmsford, England@virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Daz (@dazzer6666) reported@virginmedia 4 days and counting, no TV, phone or broadband. No chance of getting through on the phone, webchat is a useless bot. Account notification says the ‘issue has been fixed’. Absolute disgrace.
-
Stuart Layton (@shooter1981) reported@virginmedia how do I get in contact with you??? Awful experience so far. Over 2 hours on hold so far, online chat kicks me out. Not even been able to activate my account or install equipment and now unable to cancel. Glad I won’t be proceeding with you !!
-
Djacid (@djacid25) reported@virginmedia I got a message this morning at 07.16 saying " we're pleased to tell you the issues has been fixed. But my virgin box is still flashing the wireless icon. And my virgin media modem is still orange stating im still without internet
-
George Gros (@GeorgeGros) reportedEmbarrassing customer service with @virginmedia. 9 calls to upgrade my service AND sign up my mother, but reps are hugely untrained, unhelpful and the amount of times I was cut off and put on hold is endless. 2.5hrs down and i am no further sorted, despite speaking to a manager!
-
#FBIW Welsh Rugby Mad dragon 🐲 (@wru4me) reported@virginmedia help. So many calls from mobile numbers saying they are calling from virgin media. How do I stop them all
-
Trevor (@TRSafcw) reported from Headley, England@Leemhammond @virginmedia Same on Now TV, must be a Sky issue.
-
Dave (@Dave_Syracuse) reported@VirginMedia your wifi is still not working and your team is ignoring my requests. Please sort it out. I pay for a service from you, which keeps failing. This is not good enough and is causing me distress and inconvenience.
-
Eve (@EveFlorence1) reported@virginmedia how/where do I report damage to the brown box on the wall of my house? The front casing has come off and is lost, I need it fixing.
-
lisa kitching (@lisakitching1) reported@virginmedia I literally tried all day yesterday to get through to someone, web chat and WhatsApp weren’t working . How are we supposed to get support if can’t contact anyone
-
Alex Bellew (@Donaldman34) reported@virginmedia I am trying to cancel my contract, and every time your chatbot says it is going to connect me to an actual human, the chat disconnects and starts again. This is moderately infuriating to say the least. Can you fix this