Virgin Media Outage Report in Stansted Mountfitchet, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Stansted Mountfitchet, Essex, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Chelmsford, Hertford, Ware, Bishops Stortford and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
TV | |
| Harlow |
Wi-fi | |
| Harlow |
TV | |
| Chelmsford |
Internet | |
| Hertford |
TV | |
| Harlow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Rachel Romain
(@RERomain) reported
from
Chelmsford, England
@virginmedia It has been almost 30 years since he was a new customer... 🙃
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Robert Dearle
(@DearleRobert) reported
from
Harlow, England
@_CaffeNero_ Want help with 02 priority app as a virgin media customer. App says to call 02..they told me to call virgin? Who can help. Failed me in Nero today.
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Sav..............
(@savvaschristo) reported
from
Hoddesdon, England
@virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.
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🔑 Shawn 🔑
(@s_mann71) reported
from
Broxbourne District, England
@virginmedia usless customer services, been without Internet and TV all day now 😡😡😡
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia 6pm tonight. The service is coming in and out this morning which is very frustrating while working.
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Paul Campbell
(@PaulCam06496194) reported
from
Bishop's Stortford, England
@virginmedia useless broadband service and customer service are all robots with no clue
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Robert Dearle
(@DearleRobert) reported
from
Harlow, England
@virginmedia Ok thanks. No I've used it for a long time. I use cafe nero every week for a free coffee. So I know how it all works. The app tells us to call 02 for help. But they just tell me I should not use it if not an 02 customer.
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Dr Marie Parsons 💙
(@mparsons43) reported
from
Harlow, England
@virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.
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| RawrBunny 🤙🏼🇮🇹🇮🇹 The Conte Effect
(@BunnyJmz) reported
from
Harlow, England
My tv hasn’t come back on but the blue light is it I think you have broken my tv and My box is still not working @virginmedia #virginmedia
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Laura
(@Laurad0707) reported
from
Broxbourne District, England
@virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please
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Andi(Pearcey)Pearce
(@ADPearcey) reported
from
Bishop's Stortford, England
Any chance after 4 hours u can fix the WiFi in bishops Stortford @virginmedia you morons
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MartinCompton
(@mart_compton) reported
from
Bishop's Stortford, England
If there’s a company whose ‘welcome to…’ message when you call them is more hollow and meaningless than @virginmedia I’d be surprised. The depth of their customer ‘service’ crapness must be witnessed to be believed. Expect that to witness it is to lose years off your life.
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rachel Wheelhouse 🇺🇦
(@RWheelhouse1) reported
from
Chelmsford, England
@virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Hi there. We have no broadband or TV services. Your customer services say there is a fault in the area CM23 but locals are reporting their services work. Earliest an engineer can come is Wednesday which would be a nightmare for us. What is going on please?
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XxSousaxX
(@sousax_x) reported
from
Broxbourne District, England
@virginmedia no service at all EN8 0DZ and cant gwt onto your website
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Paul Newby
(@paulnewbz) reported
from
Hoddesdon, England
@virginmedia my router is showing a message saying update in progress. It’s been like this all day. Service status says the networks being updated but fix by 3pm. Is there a fix? I cannot log in to the router.
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K.P
(@PrinceKp87) reported
from
Harlow, England
You lot taking the mick? How long is it taking to fix this no TV issue. @virginmedia
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Robert Dearle
(@DearleRobert) reported
from
Harlow, England
@virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.
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XxSousaxX
(@sousax_x) reported
from
Broxbourne District, England
@Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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robert pratchett 🤡🎡🎠🎡🤡
(@avatonian14) reported
@virginmedia cable & Internet have gone down at my house hope ur aware & ur able to fix it
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David Gallagher
(@davy_gallagher) reported
@virginmedia I’m totally fed up with the incompetence of VM customer service. Apologies are cheap whereas the bill for reinstatement of my garden won’t be. This issue has been directed on by the VM Ex. Team so I suggest you contact them for the full details.
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Joshua Wallace
(@lennyshinsei) reported
@virginmedia My wifi has been cutting out lately, any reason why your company for wifi service is slow? xoxo
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Obbzy
(@itsobbzy) reported
@virginmedia just called to make a complaint. You hung up on me. After I was on hold for over a hour. Very very pissed off..
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MOMO
(@ImaginaryCard) reported
@virginmedia I'm beyond the 14 days unfortunately because I stupidly decided to have faith after the 1st issue and not cancel. If there's constantly no service I should be able to cancel without a penalty @Ofcom #virginmediadown
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Tamas Frajka
(@tamas_f) reported
Got @toobbroadband service connected.Super fast.Called @virginmedia to cancel their expensive service.I was told i should have called to be put on a cheaper service because by default that's not in their business model.Glad to be rid of their greedy service.
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roddux
(@roddux) reported
It's actually incredible how inept UK telco providers are. @virginmedia and @EE are honestly the two worst companies I have ever the displeasure of dealing with.
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Laine Huskinson
(@mrsyuskinson) reported
@virginmedia just had a call claiming that my broadband speed of 400mb was slow (i pay for 100) played along. Didn’t seem too happy that I didn’t want to use an android device to download testing software.
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Naz Miah
(@NazMiah16) reported
Virgin media area outage on the day I’m due to complete on 3 pre-pack administration sales 🤦🏾 Sod’s law.
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Simon Cooley
(@Si_Coo) reported
@virginmedia Yesterday and by the time an engineer gets here it will be over 48hours without and service in half my street