Virgin Media Outage Report in Stansted Mountfitchet, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stansted Mountfitchet, Essex, England
The most recent Virgin Media outage reports came from the following cities: Harlow District, Great Dunmow, Harlow and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Great Dunmow |
||
| Harlow |
TV | |
| Harlow |
Wi-fi | |
| Harlow |
Internet | |
| Hoddesdon |
Internet | |
| Harlow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Robert Dearle
(@DearleRobert) reported
from
Harlow, England
@virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Stansted Mountfitchet, England
@virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service
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Robert Dearle
(@DearleRobert) reported
from
Harlow, England
@_CaffeNero_ Want help with 02 priority app as a virgin media customer. App says to call 02..they told me to call virgin? Who can help. Failed me in Nero today.
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| RawrBunny 🤙🏼🇮🇹🇮🇹 The Conte Effect
(@BunnyJmz) reported
from
Harlow, England
My tv hasn’t come back on but the blue light is it I think you have broken my tv and My box is still not working @virginmedia #virginmedia
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Stansted Mountfitchet, England
@virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.
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🔑 Shawn 🔑
(@s_mann71) reported
from
Broxbourne District, England
@virginmedia usless customer services, been without Internet and TV all day now 😡😡😡
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Steve
(@StevenCudd2) reported
from
Hoddesdon, England
@virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?
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Paul Gull
(@pgull1975) reported
from
Saffron Walden, England
@virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Think the menu options are slightly different on the 360 software but I found network diagnostics and signal quality is “Good” and connection speed is “high”. Does that help?
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Hi there. Whenever we go to the iPlayer app it crashes the whole Virgin system which has to be turned off and on again. Been like that for 24 hours. Can you help please?
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Bijal Pattani
(@mrpattani) reported
from
Sheering, England
@virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy
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⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️
(@hairydalek) reported
from
Writtle, England
Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.
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Alan Clarke
(@clarkyinjury) reported
from
Broxbourne District, England
@virginmedia do we know when TV services will be restored in the EN10 area? Your automated message just says ASAP but it’s been down since last Thursday? 😔
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rob price
(@robandvic) reported
from
Bishop's Stortford, England
@Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice
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mel smith
(@melsmith25) reported
from
Hoddesdon, England
@virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
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Jim Thompson (Thompson Promotions)
(@Bambarumba) reported
from
Harlow, England
@woodcuttersson @virginmedia I’m having the same issues in getting through to anyone. My fault isn’t even connected to this outage so is even more frustrating that I can’t get through to anyone!! 🤬🤬🤬
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Sav..............
(@savvaschristo) reported
from
Hoddesdon, England
@virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.
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K.P
(@PrinceKp87) reported
from
Harlow, England
You lot taking the mick? How long is it taking to fix this no TV issue. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Greener
(@0x_r0bert) reported
@virginmedia Shame it went down again 5 hours later 😒
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zViseriion
(@BannanaWILDCAT) reported
@virginmedia I’m workin from home and the WiFi went down in Newcastle, what is being done to actually fix this issue rather than telling us to run network scans to diagnose an issue?
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The Fruit Fandongo
(@FruitFandongo) reported
@virginmedia Still not functioning correctly unable to access online video games due to HTTPS and DNS errors…
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Julie
(@juliecaljake) reported
@virginmedia Broadband is down again in the NG17 area… any news on when it’ll be working it correctly?
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lewis cameron
(@lewiscameron___) reported
@virginmedia I've tried resetting multiple times and the internet is still down
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Official KoopieWithAMoustache
(@KoopieStache) reported
@virginmedia can you please fix whatever is going on, asap, I know it's not easy but some us rely or need internet access to work or communicate with those we love, kinda getting sick of this not normally one to say something but this is ridiculous, please do your best 🙏
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samantha
(@sam_Jade97) reported
@virginmedia You've not restored anything. It's still not working. For the "best network in the UK" you aren't doing a good job
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Emma Hugill
(@emmads24) reported
Not working in Newcastle Upon Tyne #virginmedia
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Adam Kelly
(@Thisisadamtoo) reported
@virginmedia Are there any updates on the ongoing issues? I've just gotten home to find the Internet down. I've rebooted, and still nothing.
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BehindWithGames
(@WithBehind) reported
Dear @virginmedia I checked, my bill was paid. Kindly fix your ****. Thanks