Virgin Media Outage Report in Stansted Mountfitchet, Essex, England

Problems in the last 24 hours in Stansted Mountfitchet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stansted Mountfitchet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stansted Mountfitchet, England

The most recent Virgin Media outage reports came from the following cities: Hertford, Chelmsford, Saffron Walden, Harlow District, Great Dunmow, and Harlow.

City	Problem Type	Report Time
Hertford	Wi-fi	8 days ago
Chelmsford	Internet	14 days ago
Chelmsford	Total Blackout	15 days ago
Hertford	Internet	15 days ago
Hertford	Wi-fi	16 days ago
Chelmsford	Total Blackout	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stansted Mountfitchet, England

Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 29 seconds ago from Broxbourne District, England

  More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

• 
  Dr Marie Parsons 💙 (@mparsons43) reported 9 minutes ago from Harlow, England

  @virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team

• 
  Richard Astley (@LongshanksE10) reported 10 minutes ago from Bishop's Stortford, England

  @virginmedia 6pm tonight. The service is coming in and out this morning which is very frustrating while working.

• 
  Sav.............. (@savvaschristo) reported 11 minutes ago from Hoddesdon, England

  @virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.

• 
  🔑 Shawn 🔑 (@s_mann71) reported 12 minutes ago from Broxbourne District, England

  @virginmedia usless customer services, been without Internet and TV all day now 😡😡😡

• 
  MartinCompton (@mart_compton) reported 17 minutes ago from Bishop's Stortford, England

  If there’s a company whose ‘welcome to…’ message when you call them is more hollow and meaningless than @virginmedia I’d be surprised. The depth of their customer ‘service’ crapness must be witnessed to be believed. Expect that to witness it is to lose years off your life.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 21 minutes ago from Broxbourne District, England

  VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

• 
  Richard Astley (@LongshanksE10) reported 22 minutes ago from Bishop's Stortford, England

  @virginmedia Hi there. We have no broadband or TV services. Your customer services say there is a fault in the area CM23 but locals are reporting their services work. Earliest an engineer can come is Wednesday which would be a nightmare for us. What is going on please?

• 
  XxSousaxX (@sousax_x) reported 25 minutes ago from Broxbourne District, England

  @Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing

• 
  XxSousaxX (@sousax_x) reported 28 minutes ago from Broxbourne District, England

  @virginmedia no service at all EN8 0DZ and cant gwt onto your website

• 
  Paul Campbell (@PaulCam06496194) reported 29 minutes ago from Bishop's Stortford, England

  @virginmedia useless broadband service and customer service are all robots with no clue

• 
  Paul Newby (@paulnewbz) reported 31 minutes ago from Hoddesdon, England

  @virginmedia my router is showing a message saying update in progress. It’s been like this all day. Service status says the networks being updated but fix by 3pm. Is there a fix? I cannot log in to the router.

• 
  Rachel Romain (@RERomain) reported 31 minutes ago from Chelmsford, England

  @virginmedia It has been almost 30 years since he was a new customer... 🙃

• 
  Robert Dearle (@DearleRobert) reported 40 minutes ago from Harlow, England

  @virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.

• 
  | RawrBunny 🤙🏼🇮🇹🇮🇹 The Conte Effect (@BunnyJmz) reported 41 minutes ago from Harlow, England

  My tv hasn’t come back on but the blue light is it I think you have broken my tv and My box is still not working @virginmedia #virginmedia

• 
  Robert Dearle (@DearleRobert) reported 47 minutes ago from Harlow, England

  @virginmedia Ok thanks. No I've used it for a long time. I use cafe nero every week for a free coffee. So I know how it all works. The app tells us to call 02 for help. But they just tell me I should not use it if not an 02 customer.

• 
  Laura (@Laurad0707) reported 53 minutes ago from Broxbourne District, England

  @virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please

• 
  Andi(Pearcey)Pearce (@ADPearcey) reported 55 minutes ago from Bishop's Stortford, England

  Any chance after 4 hours u can fix the WiFi in bishops Stortford @virginmedia you morons

• 
  rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported 57 minutes ago from Chelmsford, England

  @virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed

• 
  Robert Dearle (@DearleRobert) reported 60 minutes ago from Harlow, England

  @_CaffeNero_ Want help with 02 priority app as a virgin media customer. App says to call 02..they told me to call virgin? Who can help. Failed me in Nero today.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ross Napier (@rtnapes) reported 3 minutes ago

  @virginmedia What’s the number for your complaints department? Spoke to someone who put me through and got an automated message before the call cut off? Have outstanding complaints not resolved. This is crap service all round

• 
  Ajit Limaye (@LimayeAjit) reported 5 minutes ago

  @virginmedia I did check and there aren’t any. And I also expect your customer service and engineers to be aware of that if there are any. They didn’t say anything.

• 
  Ronny (@Ronny____) reported 7 minutes ago

  @virginmedia been trying all day yesterday to contact support, your network down?

• 
  Gimpy Terry, Pickle Eater (@ricslater655) reported 8 minutes ago

  @virginmedia This would be the forth issue you've had in my area this year, i have ZERO patience for you. Will i get any discount because i've had to drive 20 MILES away to my office to get a connection and go about my day??

• 
  Katie Jane Price (@KatieJanePrice9) reported 16 minutes ago

  @virginmedia Hi - Why is your service down in the LE11 area until 3pm today?! Any works should be completed overnight as people are working from home and it's completely disrupted mine and my family's day!

• 
  Mr Mallard (@MrMallardIT) reported 18 minutes ago

  @ArubaNetworks - Your password policy for Aruba Central is the worst I have ever had to deal with. Well, not as bad as max length 10 passwords like Virgin Media, but still awful. And it never even works! AC provides the biggest barrier to my job every time it's needed.

• 
  leclaire Bryan (@vDbUaxEVppqu4zt) reported 20 minutes ago

  @merlinwardcom @virginmedia Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

• 
  FSociety Tom 🇪🇺 #FBPE ANTIFA #RESIST #FBPPR #BLM (@thebdaman) reported 21 minutes ago

  @virginmedia Page just came live. It was behaving as though I'd clicked a dead link. I'm working from home, you failing two days in a row is not the service I pay a premium for.

• 
  Kelly Davidge (@kellysarah) reported 21 minutes ago

  @virginmedia Service checker says everything is fine. All green.

• 
  AirXploration Aerial Photography (@AirXploration) reported 22 minutes ago

  @virginmedia It is still having problems. It's better but not right, I have a 600mbps connection and upload speed (on an ethernet conn) is currently 0.79 and down is only 300.