Virgin Media Outage Report in Stansted Mountfitchet, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 02: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stansted Mountfitchet, Essex, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Chelmsford, Ware, Hoddesdon and Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Internet | |
| Harlow |
Internet | |
| Harlow |
Internet | |
| Harlow |
TV | |
| Harlow |
Wi-fi | |
| Chelmsford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Soooo the supposed cancelled hub from @virginmedia did turn up hurrah.... 2 hours latter... Its a dud clearly a recon that's not not recon'd... Poor swrvi e luckily I wouldn't let the laims lady cancel we'd delivery yesterday... Oh BTW she never rang back again how unsual😡
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia There is one address no others and I have never made yiu aware of any others...... Because.... There isn't any... Its continuous incompetence... Nothing else... Fool me once shame on you.. Fool me twice.... Time to start looking at your competitors I think
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Dean Coventry
(@CoventryDean) reported
from
Hoddesdon, England
@virginmedia Cancel my phone line that I’ve payed for now for over a year never used to be told I don’t actually have to have it
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@ModsReloaded @virginmedia Erm not blocked just poor Internet speed I think... Although you may be right
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Uptown Club Discos
(@Uptowndiscos) reported
from
Harlow, England
@virginmedia hello I didn't get any compensation for my phone not working on Tuesday and I spent an hour yesterday trying to get a hold of Virgin mobile to do an upgrade.. this morning half an hour and then got cut off just as she was about to give me a price as a special
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Soooo when a company becomes a Monster & just.cAnt control itself... @virginmedia... Today had 2 confirmations that Fridays order bodged and new order for Wed how did I know well no news from yodel... Complaint team rang assured me it(fri orig) would turn up tomorrow, 1/2
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia It took 4hrs getting nowhere 2.5 in last 12 hours finally got UK... 🇵🇭 Better than Indian call centres..3rd company in 12 m with Indian call centres where there are serious problems... We need to bring all these jobs back to UK. Finally sorted but @virginmedia is 4 the birds
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Update on @virginmedia..no reply from. Last weeks complaint.. On going. Yet email from VM threatening me with charges... Ring again... Fobbing off denies can accept complaint I am to read procedure... Loose it ask for manager wait 10mins on hold cuts me off 1 of 2
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Let's open a new. Omplaint.. I can comain about the... Complaint... The return packaging etc... Cue response
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Right let's get this straight then never say anything as stupid as your last comment.. The whole f"ing Pro kem is that despite continuous declaration a that uoj would send the pa k sout you didn't... So don't be waffling your trite off the screen responses... Virgin is just crap
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So over joyed we had Internet... 1st day I get to test and. Yep ping test proves getting less than 33% of my paid for service. One of 2 options. 1 @virginmedia are screwing up again (occurs often) or 2. The Hub 3 still has xesign/systems faults.. Last time replaced with hub 2.5
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Made an official 2nd complaint... Yiu have until Tuesday to resolve
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia FGS I've raised it twice.. No one gave me a ref... Let's be honest your Indian offices nice as they are have an issue... They get you off the line and do not log
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@solomonsifa @virginmedia Sighs bunch of wasters.... World's going to hell in a hand cart Dom.... Just finished my reviews emulating your advice... And whirlwind has hit... 2 clients poasi ly of post MIFID2 reports from DFM... Internet down and xmind my go to linking process goes... Sighs😭😭😭
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Never got one....
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Dean Coventry
(@CoventryDean) reported
from
Hoddesdon, England
@virginmedia disgusting service for loyal customers never had such a bad service defiantly think it’s time to change services as there staff and service is terrible 🤬🤬 would never recommend again
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia It's been 3-4 weeks I even complained the complaints team never rung back.. So I've all these routers because of your(Virgins) incompetence & you'd charge me. Go ahead please let's see with the regulator says..Be advised I print off all tweets and record all calls have a nice day
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keith knight
(@keithwill73) reported
from
Harlow, England
@virginmedia why have you not sent letters out to warn of planned works. Absolutely ridiculous after the shambles the other day. No service till 6pm do you actually care about customers or just want the money.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia 4 weeks on no return packages I will be grudgingly use your link but this service is shite
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Your next reply is.... Sorry we can't deal with.... Your company is rapidly getting like our big banks to big to fail but crap at your job...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tash
(@MicaMica100) reported
@virginmedia I appreciate your efforts but if you had been bothered to read my first post clearly stated we have done this! It’s always problematic in this area so we are well aware of your checks! That said it does not sort the issue and clearly your tweets show the same.
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Nicholas Moore
(@moore2nick) reported
If you run a business or work from home, don't trust your business to @Virginmedia. Absolute crap. More faulty than Basil Fawlty.
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Hanif
(@Hanif_A3) reported
@Virginmedia Trying to return old router to you to avoid being charged. told by phone CS to turn up to specific yodel pickup point and they will handle everything from packaging to label - complete crap - shop had no idea what to do without a box or QR code.
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wesley frost
(@originalfrostie) reported
@jeffharris_665 @virginmedia Never had a problem with @VodafoneGroup
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Beccie Stevenson
(@BeccieLS) reported
@virginmedia for the past three days our tv has been glitchy again. The service checker says there isn’t a problem. I’ve tried restarting etc, still doesn’t fix the problem. It’s on a random assortment of channels.
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia But given that they've also sent an email saying a technician is booked in to visit my property, and if I'm not there you'll find me, for a simple door replacement for your exchange (which doesn't require visiting my property), it's clear the customer service team in useless
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Satish Danny Paul
(@________Danny) reported
@virginmedia M350 M500 volt speed boost. problem is that i wasn't informed of this by the virgin staff who signed me up. I said i wanted 500 and he said he can give me that and if i buy an o2 sim too, i will benefit from an increase in tariff to 1Gbps
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jbbenjamin.sol #IStandWithRayFisher 🔜
(@jbwb2020) reported
@virginmedia AFTER OVER 1 HOUR ON THE PHONE AND THE CALL IS DROPPED! WTF?
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia You've said it's because of security issues, but that's obviously a lie if those security issues don't apply to you making a personal information request to be sent by tweet instead. So please tell me exactly what those security issues are
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Starscream
(@1982Starscream) reported
@virginmedia 2 days in a row where your engineer is working at the cabinet in my street all day, he admits there's a fault in the area, I asked him why the status checker doesn't show an issue and he said they never update that. You're a bunch of scammers.