Virgin Media Outage Report in Stansted Mountfitchet, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stansted Mountfitchet, Essex, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Chelmsford, Hoddesdon, Takeley and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Total Blackout | |
| Harlow |
Wi-fi | |
| Chelmsford |
TV | |
| Hoddesdon |
Total Blackout | |
| Harlow |
Internet | |
| Harlow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Dean Risley
(@dean_risley) reported
from
Ware, England
@VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !
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terry stubbs
(@tottenhamterry) reported
from
North Weald Bassett, England
@virginmedia my partners 91 year old mother lives alone phone@and tv down since yesterday her emergency neck contact button cannot work via phone just been told no engineer till Wednesday disgraceful company
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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Jake
(@Jakec1505) reported
from
Chelmsford, England
Virgin media are actually ***************. Worst WiFi I’ve ever had
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Darral.s
(@Big_D_2012) reported
from
Chelmsford, England
@virginmedia you really have to sort your internet service out shocking!!
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia your new app is absolutely awful !!!😡😡😡😡
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia On the old app you would scroll down to a programme press ok and it would say watch now and you would press that and program would start on the tv. Now you have switch to the new remote which isn’t like your tv remote which the old app was exactly the same
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬
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Stephen Trotter
(@Trotski82) reported
from
Stanstead Abbotts, England
@virginmedia been trying for two days to cancel BT sport. Please tell me how I can do this if you have shut the call centre and I can't do it online
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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Jill T food safety
(@jill_jtc) reported
from
Sawbridgeworth, England
@virginmedia Damn, you don’t work in the area I am moving to...... shame
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith
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Darcy Meadows
(@darc174) reported
from
Harlow, England
@virginmedia I have a issue with my virgin box ! I keep trying live chat and one one answers ! Help plz
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hilary Steel
(@HilaryJSteel) reported
@virginmedia I don’t they hang up. I’ve not given the number to ANYONE. Our street has just gone live with Virgin, it’s never been great since mine was installed. Tv freezes after pressing pause..surely this can’t be normal. I called CS but was so frustrated at not being listened to...
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muhstapha ✊🏽✊🏾✊🏿
(@Muhstapha) reported
@virginmedia hi I have had internet issues and your I’ve been on the phone for 2 hours and no one has responded. I need my internet to be fixed and an engineer to attend my address
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john hawkins
(@johnhaw21044412) reported
@virginmedia Yet again being overcharged every month by £10 yet you won't do anything about so I'm going back to sky, also overcharging other friends and family too I here with your internet keep going down as well! Absolutely shocking
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Carlie
(@carliehammond7) reported
@virginmedia This was posted this morning.. I have come in from work and again we have no WiFi. Error code (W02)This is not good. Can I please ask someone to look Into this ASAP.. postal code RM14 area. Hopefully the lack of service will be discounted on next months bill?
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terry
(@onthesnaffle) reported
@virginmedia So what use are yous on here then? Your support team lied to me about being in contract when I 100% wasn't, **** themselves as soon as I asked for a copy of the call recording and blind transfered me through to the retention team who signed me up to a more expensive deal.
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Deemers
(@DeemersPaul) reported
@virginmedia I am moving in to an area you don’t service. When I cancelled I was given a final figure over the phone, the bill now includes £49 extra charges. Nobody will tell me what these are, I can not wait an hour to speak to someone & because I’ve left you i can’t access my account
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Alice Harmer
(@Aliceharmer13) reported
I keep getting fobbed off by @virginmedia bot, I’m trying to get my TiVo box changed to V6 because it’s not compatible with Amazon prime. Please someone help me
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Katie Brunt
(@lostintheplot) reported
@virginmedia We’ve had probs for over a month now. Ive been trying to get help via your text bot but am never given enough time to reply; am perpetually in a queue. Can you send us a new box?
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Neil Murray
(@NeilMurrayHD) reported
@virginmedia Status says no issues with broadband. All people on my street disconnected since 10am can you contact engineer?
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Kayakmoose
(@KayakmooseF) reported
@virginmedia Why are you so slow at giving money back after your mistake. 4th promise of refund of £80 back to my virgin account has not been done. Shocked ? Not at all. This is nothing new with this company.