Virgin Media Outage Report in Stansted Mountfitchet, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Stansted Mountfitchet, Essex, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Chelmsford, Ware, Great Dunmow and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Phone | |
| Chelmsford |
Internet | |
| Chelmsford |
||
| Chelmsford |
TV | |
| Harlow |
TV | |
| Harlow |
TV |
Community Discussion
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Virgin Media Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT
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Zee
(@zeesh009) reported
from
Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
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Paul Shears
(@PaulTShears) reported
from
Broxbourne District, England
If this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia No but we ha e had issues k er the last 4 weeks
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?
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helen burgess
(@burgess32) reported
from
Harlow, England
Absolutely disgusted that @virginmedia feels it’s ok to cancel installing my nans landline not once but twice and give a new installation date of 10th September. For a landline she desperately needs for an emergency pendant.
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Lauren
(@LaurenBarrett95) reported
from
Harlow, England
@virginmedia hi - want to change from a pay as you go to a monthly phone tariff for an elderly relative - shops not open and nobody answering the customer service phone line. How do we do this/who do we contact please?
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Matt Jolly
(@MattJ0lly) reported
from
Bishop's Stortford, England
@virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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SfH
(@simonfromharlow) reported
from
Bishop's Stortford, England
@ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.
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David
(@davidcro0) reported
from
Harlow, England
Night ruined by @virginmedia been down for hours .getting bored of slow internet speeds. Only get half what I pay for. Crap pic on tv. *******
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP
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lynne hodgkins
(@sexystitcher) reported
from
Harlow, England
@virginmedia no mobile signal in harlow CM20 area an answers as to why ???
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia No unfortunately I have still not resolved this problem
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet down in Hertfordshire cheshunt is this a known problem have restarted and reset router
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James -Murdered on the- Moore(s)
(@TrashPandaJames) reported
from
Harlow, England
@virginmedia Thank you for the correspondence, as of 2pm service looks to be back to normal. Can you tell me why ive still not had any updates to my mobile despite using the track this issue feature?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Johnstone 💙
(@Paulorsummot) reported
@virginmedia Still not fixed. Disgusting service
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Mosaicmania
(@francesktaylor) reported
from
Otley, England
@virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.
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Chantelle Newton
(@chantelle_ukccf) reported
@virginmedia I have made so many phone calls to try and establish what is going on but I never get a straight answer from you. I am supposed to be having someone out tomorrow but have had no confirmation of the appointment
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1mat steiner #progressivealliance
(@matsteiner) reported
@virginmedia no - im afraid they have not and cannot help me. i know. i have had FIVE 30 minute conversations
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Callum | Laezur
(@Laezur) reported
@virginmedia What issues am I not having? Blackspots. Less than a 5th of my guaranteed speeds. Drop outs. It’s useless, mate.
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Nick Morris
(@nickjmorris_3) reported
@virginmedia Yep. Rebooted. Had all the wires out and in etc. all the normal stuff that usually works. The wifi is down, however if I use a cable into the route I can connect.
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Alison Pennell
(@babybint1) reported
@virginmedia can you call me regarding my account asap.Really unhappy with the service
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Naomi Glaser
(@Mrsglaser) reported
@virginmedia Leave Virgin. My monthly bill has gone from £52 to £112 for exactly the same service. Tried calling but can’t speak to anyone. Total rubbish. Senior manager refuse to come to phone or call you back. Maybe this will work and someone senior will get in contact
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Chantelle Newton
(@chantelle_ukccf) reported
@virginmedia I am now pushing 3 weeks with no services due to your engineers negligence when they cut my cable in error. I am disabled and work from home. I have already lost two weeks wages and you couldn’t give a damn! Such a disgusting way to treat a loyal customer 😡
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Alberto De Bortoli
(@albertodebo) reported
@virginmedia Yes I managed to cancel the contract. The service will stop in 30 days, or at least that is the promise given that it seems you cut me off right away and now I’m without internet.