Virgin Media Outage Report in Stansted Mountfitchet, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stansted Mountfitchet, Essex, England
The most recent Virgin Media outage reports came from the following cities: Hertford, Harlow, Chelmsford, Bishops Stortford and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| TV | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia Not in my area no but I done internet speed tests on 3 different computers and it came out as 0.17 download speed when I’m paying for 100+ also getting awful long spikes
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johngriffiths7
(@johngriffiths7) reported
from
Hoddesdon, England
@virginmedia Service calls from a wifi router which is misbehaving. It isn’t clear to me that the operators are actually changing the record to prevent further calls. The number called is 01992#411972# but I have been called multiple times from 0161, 01582 and 01494 numbers. College IT told
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia No but we ha e had issues k er the last 4 weeks
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Alan
(@AlanFage) reported
from
Harlow, England
@virginmedia as per your instructions contacted customer services. Still no resolution with loss of random internet connection, what a joke. As long as only one of us at home uses the broadband at any one time, we should be ok!!!
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet is incredibly slow and unstable in Hertfordshire, England any news on when it will be fixed seen lots of reports on ur down website
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Neil Mcgeough
(@NeilMcG1972) reported
from
Broxbourne District, England
@virginmedia how come I cannot dial 150 anymore to get through to customer services? What is the new number to report a fault
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James -Murdered on the- Moore(s)
(@TrashPandaJames) reported
from
Harlow, England
@virginmedia Thank you for the correspondence, as of 2pm service looks to be back to normal. Can you tell me why ive still not had any updates to my mobile despite using the track this issue feature?
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!
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katie lee
(@katiewoo26) reported
from
Chelmsford, England
@virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing sort the picture out. Really bad picture break up on boxing right now 😡
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia my area EN80QB internet js extremely unstable lots of reports from my local area on hr website cba I fix this
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Zee
(@zeesh009) reported
from
Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Bond
(@h_rbond) reported
@virginmedia Hi @virginmedia, the problem is that your network is so terrible that noone will ever be able to come out as there is not a day where we have full connection. We were promised it would be fixed at 19.25 last night and I'm still rinsing my data just to be able to work.
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Julie Clarke
(@JulieCl40819014) reported
@virginmedia how can u get someone to check internet issues? Intermittent going down ? Tried to call and connect and no joy. Also contacted by a company today pretend to be virgin media on home phone ? Current speed 138 down as 20 respectively should be much quicker?
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A.Brown
(@_Casper2020) reported
@virginmedia the praise premature when my services went DEAD last night for non payment of a Bill that had a date of the 10th of Dec to be paid. With so many forced to work from home a basic service should be left so at least you can get online and pay. Thanks for looking after 10yr customer.
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LOZZA💗
(@LOZZAPAIGE1) reported
@virginmedia yes. we’ve done everything we can do and nothing changes. we pay so much money and it’s the same thing everyday. i hardly use the internet for my phone anymore because it’s so bad
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BC/KB
(@BMCumming) reported
I have been trying to get in touch with @virginmedia about our broadband for over a week. As in I have been waiting for their reply on their messenger. For a week. Been a customer for 5+ years, unbelievable.
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DoitQ
(@MasterQAnoG) reported
@virginmedia .....that is when it needs restarted. Then it will bring on the 3 lights that light up also the *********** light is still on. It boots up the lights change red to green. Then 2 lights go out 1 flashes away. After 15 min average it will shut down and restart........
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Jonno
(@A_Johnstone) reported
@virginmedia There is but the woman I spoke to last said that's not my issue. Spent over 10 hours on the phone to you guys and getting nowhere with it. Told 5 different people the problem, been hung up on 20 times while being transfered. It's boring and I just want to end my contract now.
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@skybird (Dawn Celaire Robinson)
(@skybird34018635) reported
@virginmedia I have been trying to get hold of a human being to arrange an emergency visit to rectify the cable connection because Thames Water has accidentally drilled into the ground and damaged the cable
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Ringside Review
(@ringside_review) reported
@virginmedia Keeps cutting out, has to ring twice both times over 1hr on hold to report issue. “Problem in the area” supposed to be fixed “in 3-5 days” - that was Friday 23rd Nov. I’m Working from home & it’s causing real issues. Service generally sub par
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Philip B Berman
(@PhilipBBerman) reported
@virginmedia I want an engineer to visit please becasuse we've had so many issues