Virgin Media

Virgin Media Outage Report in Stansted Mountfitchet, Essex, England

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The latest reports from users having issues in Stansted Mountfitchet come from postal codes CM24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stansted Mountfitchet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stansted Mountfitchet, Essex, England 01/15/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stansted Mountfitchet, Essex, England

The most recent Virgin Media outage reports came from the following cities: Saffron Walden, Harlow, Ware, Chelmsford, Hertford and Stansted Mountfitchet.

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City Problem Type Report Time
United KingdomSaffron Walden Phone
United KingdomHarlow Internet
United KingdomWare Internet
United KingdomHarlow Internet
United KingdomHarlow Internet
United KingdomChelmsford TV

Community Discussion

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Virgin Media Issues Reports Near Stansted Mountfitchet, England

Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !

  • Trotski82 Stephen Trotter (@Trotski82) reported from Stanstead Abbotts, England

    @virginmedia been trying for two days to cancel BT sport. Please tell me how I can do this if you have shut the call centre and I can't do it online

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬

  • sgreaves1977 Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.

  • Mazeda_B Maz (@Mazeda_B) reported from Royston, England

    @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit

  • chl0emariexo chloe🌼 (@chl0emariexo) reported from Harlow, England

    Definitely switching internet provider in the new year, nothing but problems with @virginmedia idk how many routers we've had but soon as we leave the room it's in, we get literally no signal. Ridiculous prices for something that doesn't even work!😤

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬

  • jill_jtc Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England

    @virginmedia Damn, you don’t work in the area I am moving to...... shame

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia None of this answers the question of what happens when your service goes down.

  • SteveDurrant10 Steve Durrant (@SteveDurrant10) reported from Royston, England

    @virginmedia That’s fine to say but every month I have issues

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia On the old app you would scroll down to a programme press ok and it would say watch now and you would press that and program would start on the tv. Now you have switch to the new remote which isn’t like your tv remote which the old app was exactly the same

  • HarlowGooner Steve Martin (@HarlowGooner) reported from Harlow, England

    @ColinMichaeI @Poloniumsoup @SkyUK @virginmedia @premierleague Sign up 30 day free trial, then cancel.

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia your new app is absolutely awful !!!😡😡😡😡

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexWebTweets Alex 🇪🇺 (WFH) (@AlexWebTweets) reported

    Of all the ****** things Virgin Media does I’m kinda peeved the only thing Joe Lycett covered is the early cancellation fee. How about the over-selling and over-utilisation problems in many areas?

  • katieestevenson Katie (@katieestevenson) reported

    Hi @virginmedia Broadband issue locally CR5, you said it would be fixed by 3pm, then 6pm, then 10pm, then 12:05am. Now supposedly 10am but interestingly you don't say which day. Any chance of issue being fixed tomorrow morning? Communication has been poor.

  • k_ross69 Keith Ross 💉1👍 & 💉2👍 (@k_ross69) reported

    Probably not going to be on here that much for the forseeable. Thanks to @virginmedia and their messed up attempt to 'improve their network' I'm going to be left without Broadband access until at least Monday afternoon and likely much longer than that.

  • donnykebab1972 Kieron Griffin (@donnykebab1972) reported

    @virginmedia @richardbranson Internet down again.

  • JJbothwell JJ Bothwell (@JJbothwell) reported

    @virginmedia we had work done on the local area on Monday and as a result our WiFi is very weak. Photos/videos won’t load on social media, only one bar of signal always. I’ve done all the usual tricks (turning off and on again etc)

  • northernsoulan Northern Soul (@northernsoulan) reported

    @virginmedia The issue is much bigger than pressing reset. I was told it’s due to some s and r outage in the area? Can you investigate fully with the relevant team before responding? Thank you

  • Jordan85991604 Jordan (@Jordan85991604) reported

    @virginmedia please fix the internet

  • howlongchef neill reid (@howlongchef) reported

    @virginmedia what’s up with my service? tv has been choppy for the last 2 days messing with my recorded shows and internet was playing up today !

  • xMissWatson Emma Watson (@xMissWatson) reported

    @virginmedia Yeah there’s a fault and you keep pushing back the time to fix it.. Coming up to 3 days without WiFi/TV About to yeet my router out the window 🙃

  • BoxingFan8080 A.G (@BoxingFan8080) reported

    @virginmedia paying for the highest package and all I get is drop outs and no service, its a disgrace.