Virgin Media Outage Report in Stansted Mountfitchet, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stansted Mountfitchet, Essex, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Ware, Hertford and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
TV | |
| Ware |
Wi-fi | |
| Hertford |
Wi-fi | |
| Chelmsford |
Internet | |
| Chelmsford |
Wi-fi | |
| Harlow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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helen burgess
(@burgess32) reported
from
Harlow, England
Absolutely disgusted that @virginmedia feels it’s ok to cancel installing my nans landline not once but twice and give a new installation date of 10th September. For a landline she desperately needs for an emergency pendant.
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia can you please Fix’s the problem in my Area postcode EN8 why I don’t have 100% internet
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𝐌𝐨𝐨𝐝𝐲𝐆𝐚𝐦𝐞𝐫
(@MoodyGamerUK) reported
from
Broxbourne District, England
@DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia Just Get a Engineer to sort the Problem out in Areas that’s all it takes to keep Customers happy
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David
(@davidcro0) reported
from
Harlow, England
Night ruined by @virginmedia been down for hours .getting bored of slow internet speeds. Only get half what I pay for. Crap pic on tv. *******
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet down in Hertfordshire cheshunt is this a known problem have restarted and reset router
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Lauren
(@LaurenBarrett95) reported
from
Harlow, England
@virginmedia hi - want to change from a pay as you go to a monthly phone tariff for an elderly relative - shops not open and nobody answering the customer service phone line. How do we do this/who do we contact please?
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Paul Shears
(@PaulTShears) reported
from
Broxbourne District, England
If this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
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lynne hodgkins
(@sexystitcher) reported
from
Harlow, England
@virginmedia no mobile signal in harlow CM20 area an answers as to why ???
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Zee
(@zeesh009) reported
from
Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
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Matt Jolly
(@MattJ0lly) reported
from
Bishop's Stortford, England
@virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!
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SfH
(@simonfromharlow) reported
from
Bishop's Stortford, England
@ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia any problems in the Cm186 area
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia No unfortunately I have still not resolved this problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mhairi
(@MhairiL1998) reported
@virginmedia Just phoned you. Waited on the phone for 1 hour and 2 minutes, and then got hung up on. Unbelievable! Not had internet access all day. And do NOT tell me to check service status or reset box. I have done so!
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Fiona Nelson
(@FiNelson1) reported
@virginmedia It would help if I actually had a TV box which was ordered in package and hasn’t arrived. My account says no orders outstanding. Just been on hold for 2 hours trying to get it sorted and the line went dead! I’m a new customer and I feel like cancelling the whole thing
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Ian McDonald
(@ianjmcd) reported
@virginmedia Never turned up
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Richard Brown
(@dickybran) reported
@virginmedia My in-laws have been without broadband, TV and phone for 24 days now. They both suffer with depression, and are now at their wits end. They were promised someone would come out 2 weeks ago, but they were let down, and are still waiting. @richardbranson
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Lord Woolamaloo
(@LordWoolamaloo) reported
Home to discover @virginmedia internet down. Working when I left for work, two router reboots since I came home, no web connection. There goes plans to unwind after extremely busy day with new Trek on Netflix...
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Toni Garden
(@ToniGarden89) reported
@virginmedia hey virgin, your not doesn’t seem to be working. Just trying to change my direct debit date, can anyone help me please?
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Mark Daniels
(@7stringbassist) reported
@adrianamusic @virginmedia It took us days, yup days, to get an answer through their message service. Not good at all.
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Christy Fowler
(@brightchicky) reported
@virginmedia OMG !!! This is such bad service. I just get pushed from team to team but you are happily accepting my money but not providing a service
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Phillip Walters
(@Philtrundle) reported
@virginmedia Just spoke to one of your Customer Service team regarding my Virgin Mobile, Disgusting service, refused to get a manager, telling me "we are running a business" When asking for a transcript or recording of the call he said I needed "power of attorney"
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Kaiiazure
(@KaiiazureXD) reported
Lemme save you all some time...if you ever have to speak to someone online that isn’t English or barely understands it...hang tf up! Been speaking to this women from Virgin media for 2 hours and she still didn’t answer my question!