Virgin Media outages and service status in Stansted Mountfitchet, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stansted Mountfitchet, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- The most recent signal from this area was received Apr 17, 8:05 PM GMT+1.
- Wi-fi (67%)
- Internet (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stansted Mountfitchet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stansted Mountfitchet, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Hertford, Chelmsford, Saffron Walden, Harlow District, and Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow
|
Wi-fi | 6 days ago |
|
Hertford
|
Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
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Steve (@StevenCudd2) reported from Hoddesdon, England@virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!
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Paul Gull (@pgull1975) reported from Saffron Walden, England@virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?
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nasty nick (@nickpeddle234) reported from Harlow, England@virginmedia No unfortunately I have still not resolved this problem
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Lord Mark aka Teddys Grumps (@youngy2mark) reported from Saffron Walden, England@virginmedia To be honest don't give them much chance to say to much.....I ask what the issue is and the phone goes dead
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Julie Lawrence (@Juju79) reported from Hoddesdon, England@virginmedia I have tried calling the customer service number but it says the call cannot be connected.
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Trudy Lea (@TrudyLea1) reported from Sawbridgeworth, EnglandCould someone from @virginmedia please tell me if the internet is down in the CM21 area? I have no tv, internet or telephone connection. TV is showing error code (W02) many thanks #Help
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Simon Trimnell (@STrimnell) reported from Saffron Walden, EnglandWhat is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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james Dunn (@Jimbob_Du) reported from Hoddesdon, England@virginmedia I received a phone call from a man , Jacob Smith purporting to be from your security department. He told me my internet had been hacked by someone in the USA. He refused any contact details after he told me to download a Quick Support app. He phoned 01606863673.
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Paul Shears (@PaulTShears) reported from Broxbourne District, EnglandIf this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.
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Last Stand (@martin_namara) reported from Broxbourne District, England@virginmedia No but we ha e had issues k er the last 4 weeks
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Terry Carney 👋 (@SalesRemedy) reported from Sheering, England@virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing
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katie lee (@katiewoo26) reported from Chelmsford, England@virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!
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Ben Thapa (@BenThapa82) reported from Saffron Walden, England@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England@virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.
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Ben Thapa (@BenThapa82) reported from Saffron Walden, England@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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MartinCompton (@mart_compton) reported from Bishop's Stortford, EnglandIf there’s a company whose ‘welcome to…’ message when you call them is more hollow and meaningless than @virginmedia I’d be surprised. The depth of their customer ‘service’ crapness must be witnessed to be believed. Expect that to witness it is to lose years off your life.
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Terry Carney 👋 (@SalesRemedy) reported from Sheering, England@virginmedia @SkySportsBoxing sort the picture out. Really bad picture break up on boxing right now 😡
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Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia Hi there. We have no broadband or TV services. Your customer services say there is a fault in the area CM23 but locals are reporting their services work. Earliest an engineer can come is Wednesday which would be a nightmare for us. What is going on please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A Dunlop Landscapes 🌳⚒️🧱 (@alanfdunlop) reported@ifeeltheneed_ Mine has been offline for the last two months, had an upgrade of virgin media that came with a new WiFi connection. That coincided with my surgery, managed to have the new hub up & running with some help but haven’t been able to access the solar inverter to reset so far.
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AdamB® (@OfficialAdamB) reported@mobily_uk @virginmedia You get a better deal when u 1st joined then after your in there trap u get shafted, price rise, price rise until u ring them then it drops. Then rinse and repeat. Same ****.
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entrustTMF (@entrustTMF) reported@virginmedia Hello. Broadband/internet has been down for a while this morning(three separate devices not working since mid morning). Is there a general outage or is this likely to be a local, to me, issue? In Scotland Thanks for any assistance you can give
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia This is the complaint no: : C-180426636, which I already provided to your handler along with my email and account number. You already have this information but haven’t acted on it
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Keith Gill (@KeithGill28) reported@virginmedia @keithapearson It’s not just Keith’s that feel this way it’s the whole country your customer service is up there with Starmer’s job vetting.
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Kevin Nash (@KevinDNash) reported@virginmedia @keithapearson Virgin media should not be able to trade in UK, horrid company, I don't miss speaking to India, South Africa to name but two.
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Graham Booth (@laserblue) reported@virginmedia Hi, it seems my set top box is on the blink and my chances of watching my beloved Man City maybe at risk. I could switch to Nowtv, but that will cost me £15 for a 24hr pass. I've used the tips as featured in the trouble shooting guide. No luck. Can you help? Thanks
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Andrew palmer (@palmer606) reported@virginmedia ur service is poor and as for ur customer services/ help is even worse, tried for 3 nights to call = no answer and online help is rubbish as soon as up for renewal I’ll be off to @skytv
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BigF (@Bigg_F_) reported@virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.
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KP (@Sep8001) reported@virginmedia Hi, Are there some ongoing issues in the HA7 area? We seem be having internet issues over the last few weeks with no internet. Thank you