Virgin Media

Virgin Media Outage Report in North Weald Bassett, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in North Weald Bassett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Weald Bassett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in North Weald Bassett, Essex, England 10/19/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near North Weald Bassett, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Harlow, Waltham Forest, Enfield Town, Romford, Chingford, Waltham Cross, Cheshunt, Harringay, Hoddesdon, Brentwood, Takeley, Woodford Green, Hertford and Chigwell.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHarlow Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near North Weald Bassett, England

Latest outage, problems and issue reports in North Weald Bassett and nearby locations:

  • K9Reggie Reggie The Dachshund (@K9Reggie) reported from Walthamstow, England

    Sorry to hear that you’re having issues with @virginmedia , I’ve been waiting since February for my installation, is it worth the wait 🤔

  • Cluckmuckcook James Hillery (@Cluckmuckcook) reported from Brentwood, England

    @virginmedia your customer services is atrocious. When trying to sort out my brother-in-law affairs after he sadly lost his battle with cancer a couple of weeks ago. My wife has spent hours on the phone trying to get to someone who can help her. Please dm a direct no to call.

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia Let's open a new. Omplaint.. I can comain about the... Complaint... The return packaging etc... Cue response

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia 4 weeks on no return packages I will be grudgingly use your link but this service is shite

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia There is one address no others and I have never made yiu aware of any others...... Because.... There isn't any... Its continuous incompetence... Nothing else... Fool me once shame on you.. Fool me twice.... Time to start looking at your competitors I think

  • AlistairK Alistair K (@AlistairK) reported from Enfield Lock, England

    Second Saturday in a row full outage from @virginmedia. Rubbish service. It's play off semi final day. You have until 5 30 to fix!

  • deantorris dean torris (@deantorris) reported from Romford, England

    @pete_spirotech @virginmedia Good idea Pete 😂. Never thought of that 👌

  • sumnjam Medan (@sumnjam) reported from Tottenham, England

    @virginmedia You have send me new one couple weeks ago and that one is not working

  • keithwill73 keith knight (@keithwill73) reported from Harlow, England

    @virginmedia why have you not sent letters out to warn of planned works. Absolutely ridiculous after the shambles the other day. No service till 6pm do you actually care about customers or just want the money.

  • LifeOfTy__ LifeOfTy__ (@LifeOfTy__) reported from Enfield Lock, England

    @virginmedia No broadband or tv service on the TIVO. Absolutely ridiculous for the money we pay. Sort it out you *****

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped

  • deantorris dean torris (@deantorris) reported from Romford, England

    @GBridgeford @virginmedia Yeah mate. There only sales technique is we will have buffering with any other service provider so they basically don’t need to look after you because they give the best 😐. Can’t say I have ever had any issues with other providers

  • Tazul2015 Tazul Islam (@Tazul2015) reported from London, England

    @virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!

  • deantorris dean torris (@deantorris) reported from Romford, England

    @yourserviceldn @virginmedia Yeah mate. I’ve got 30 days to get new service provider anyways 👍

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia It's been 3-4 weeks I even complained the complaints team never rung back.. So I've all these routers because of your(Virgins) incompetence & you'd charge me. Go ahead please let's see with the regulator says..Be advised I print off all tweets and record all calls have a nice day

  • cholten99 David Durant (@cholten99) reported from London, England

    The page on @virginmedia that should show me why my broadband is down - is also down...

  • Uptowndiscos Uptown Club Discos (@Uptowndiscos) reported from Harlow, England

    @virginmedia hello I didn't get any compensation for my phone not working on Tuesday and I spent an hour yesterday trying to get a hold of Virgin mobile to do an upgrade.. this morning half an hour and then got cut off just as she was about to give me a price as a special

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia Never got one....

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • clairemorti Claire mortimer (@clairemorti) reported

    @virginmedia My partner owns a small business which heavily relies on connection he has had to refuse work as our network is unstable and you’ve really let us down. It’s cost thousands in lost work and additional costs

  • ninickrees Gowervannika (@ninickrees) reported

    @virginmedia Why is my 5G contract phone rarely achieving even a 3G signal of late. Genuine question - what am I paying for?

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @sarahjcreative @virginmedia I've already tried complaining to VM on the forum and to several customer customer support and technical support teams but they won't do anything. It's clearly a problem affecting a lot of people in a certain area, but they don't care

  • CHUME1BHOY Colin Hume (@CHUME1BHOY) reported

    @virginmedia what’s the issue in the KY8 4SG area, no TV or internet? Work was meant to have been carried out on the network on Wednesday to upgrade the system, why is there problems?

  • andrew_folga Andrew Folga (@andrew_folga) reported

    @virginmedia collected past 30 days and charged for the kit (I was actually waiting for the return box for the kit since I cancelled services with you on the 9th but never received it). I finally received the return box this Tuesday the 4th and went straightaway to post it from

  • DanBassrunner RunaChallenge (@DanBassrunner) reported

    @virginmedia I registered for SMS updates but didn’t receive any. However the updates on the app from yesterday about estimated fix: 1. 17:05; 2. 22:30; 3. 10:00; 4. 14:00 - it’s ridiculous. I wonder what update will come at 2pm 🤔

  • sebbiechu Sebastian (@sebbiechu) reported

    How are we meant to work from home if your services are still down since yesterday. Not everyone has unlimited phone data 😒 @virginmedia

  • DanBassrunner RunaChallenge (@DanBassrunner) reported

    @virginmedia when are we going to be back ONLINE??? SE17 Internet down for 24hrs now 😡

  • Suhethan2 Lanky (@Suhethan2) reported

    @virginmedia mate fix ur broaband i cant even finish my business work aand ur cutting network every 15 minutes

  • Anita_Squires ⚫️🌚⚪️🟣🎗️Anita Squires (@Anita_Squires) reported

    @virginmedia Thanks, that is the number that cut me off. I was annoyed but I stayed polite. I know the person on the phone is not to blame but it is frustrating to be passed to three different people and have to explain the situation 3 times with no solution.