Virgin Media Outage Report in North Weald Bassett, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Weald Bassett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Weald Bassett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near North Weald Bassett, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Waltham Forest, Romford, Harringay, Enfield Town, Woodford Green, Waltham Cross, Hertford, Chingford, Harlow, Brentwood, Wood Green and Bishops Stortford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Waltham Forest |
||
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Weald Bassett, England
Latest outage, problems and issue reports in North Weald Bassett and nearby locations:
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Sue Olszak
(@foxysue40) reported
from
Harlow, England
@virginmedia your service is beyond a joke! Call centre rep couldn’t understand me and kept me waiting 13 minutes for her system to load, I hung up!!!
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Andy Coldicott
(@andycoldicott) reported
from
Enfield Lock, England
@virginmedia, thanks for rolling my unused mobile data over for the next month. Now if you could just sort your rubbish service out so I can actually use it that would be great. Thanks. Bye. x
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring
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Dean Coventry
(@CoventryDean) reported
from
Hoddesdon, England
@virginmedia That’s fine and that’s what I been trying to do since Saturday but been cut off about three time ms after a long wait on hold and other times just been on hold for ages I’ve heard a lot about the virgin after sales and customer services lately which now I can see y
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Lynn Davis
(@Davisinlaw) reported
from
Theydon Bois, England
What’s going on with Virgin Media tv, all gone down @Virgin
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Dean Coventry
(@CoventryDean) reported
from
Hoddesdon, England
@virginmedia Cancel my phone line that I’ve payed for now for over a year never used to be told I don’t actually have to have it
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Right let's get this straight then never say anything as stupid as your last comment.. The whole f"ing Pro kem is that despite continuous declaration a that uoj would send the pa k sout you didn't... So don't be waffling your trite off the screen responses... Virgin is just crap
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Jason Carlin
(@jcarphotography) reported
from
Romford, England
@philsteer64 @virginmedia Ditto. Exact same issue
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really
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Jimmy Dean - on the cover of a magazine
(@Br00zR) reported
from
Romford, England
@virginmedia Right. Disconnected for a third time. I’m just going to cancel my direct debit. I don’t have time for this nonsense. You lot sort it out your end.
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@MtyandaSipho We need to talk then mate because Bolts done me n all Shit service @virginmedia
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John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.
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Andrea Mitchell
(@AndiLDN50) reported
from
Romford, England
@virginmedia my WiFi and tv down since 6.45am y’day won’t be fixed until Monday apparently, will I get a refund and will u pay for addition data on my phone as having to tether as needed to work this weekend! Select for txt updates not had one!!! Had to phone to find out Mon!!!
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now
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Allie Anderson
(@funsizeAllie) reported
from
Enfield Lock, England
@virginmedia down AGAIN
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Tony Wiseman
(@TDarkReaperW) reported
from
Romford, England
@virginmedia According to Varryl, who I stress was a very unhelpful individual, the wait time of around 50 mins has been an ongoing issue for about 2 weeks. My issue has not been resolved today.
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Andrea Mitchell
(@AndiLDN50) reported
from
Romford, England
@virginmedia is anyone going to provide an update or response, the customer service is shocking absolutely ridiculous!!
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Dean Coventry
(@CoventryDean) reported
from
Hoddesdon, England
@virginmedia disgusting service for loyal customers never had such a bad service defiantly think it’s time to change services as there staff and service is terrible 🤬🤬 would never recommend again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nayara
(@nayaralondon) reported
@virginmedia My internet didn’t work properly for the last 3 days and today I have no connection at all ... what a horrible service @virginmedia and the bill is really expensive . Unbelievable
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Craig Barton
(@barton6435) reported
So finally got a new router from @virginmedia after 5 days of speed issues. Let's see if this resolves it??? Only time will tell.
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RT PINNED
(@PURGETHEPRISM) reported
@virginmedia i've been requesting 1k times the packaging for returning my broadband but it never arrived, i keep requesting it but nothing. i've tried to call, the online chat and the online form as well. what the hell is going on here? you wont charge me a single penny
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RT PINNED
(@PURGETHEPRISM) reported
@virginmedia i've been requesting 1k times the packaging to returm my broadband but it never arrived, i keep requesting it but nothing. i've tried to call, the online chat and the online form as well. what the hell is going on here? you wont charge me a single penny
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Lisa Channell
(@channell_lisa) reported
from
Bournemouth, England
@Rebeccaswain10 @virginmedia Is it really that bad? X
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☆Fordyknickers☆ 🔮🐾💙
(@fluff82J) reported
@Birchybabey @virginmedia It's ridiculous isn't it. Our broadband is a big issue.. yanno, in a small maisonette, works in the living room but not in the bedroom 🙄
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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jay grinder84
(@JGrinder84) reported
@virginmedia It was my dad and was a voice message like an idiot he called it back they said my ip was comprised im just checking if that’s the case can u guys change it if I call u?
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Chris Woodey
(@chris_woodey) reported
@virginmedia we've got terrible internet speeds again. Have rest the router. Noticed yesterday that the box outside on the street is not secured properly. Terrible speeds
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Clewsy
(@clewsn) reported
@markgoldbridge Got virgin media mark wtf you on about.