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Virgin Media

Virgin Media outages and service status in North Weald Bassett, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around North Weald Bassett, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 10, 1:39 PM GMT+1.
  • 57% Internet (57%)
  • 14% Wi-fi (14%)
  • 14% TV (14%)
  • 10% E-mail (10%)
  • 5% Total Blackout (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in North Weald Bassett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Weald Bassett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near North Weald Bassett, England

The most recent Virgin Media outage reports came from the following cities: Romford, Enfield Town, Hoddesdon, Harringay, Waltham Forest, Harlow, Billericay, Waltham Cross, Hertford, and South Woodford.

CityProblem TypeReport Time
Romford E-mail 4 days ago
Romford Internet 4 days ago
Enfield Town Internet 7 days ago
Hoddesdon E-mail 7 days ago
Romford Internet 8 days ago
Romford Internet 9 days ago

Nearby cities with recent reports

Romford

2 recent signals

4 days ago
Enfield Town

1 recent signals

7 days ago
Hoddesdon

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near North Weald Bassett, England

Latest outage, problems and issue reports in North Weald Bassett and nearby locations:

  • bunchyno2
    ian (@bunchyno2) reported from Enfield Lock, England

    @virginmedia I have a complaint regarding staff behaviour. Can someone help

  • MiraBur44156853
    Mira Burton (@MiraBur44156853) reported from Tottenham, England

    @virginmedia It went down about 45mins ago again and came back about 20mins later.

  • dicksielives
    David Ball (@dicksielives) reported from Romford, England

    Hi @virginmedia I ordered a new phone via my wife (who is already on Virgin mobile) last Friday. I was told to wait for a confirmation email which I still have not received. Can you help? I have the order No.

  • marionmurray13
    Maz πŸ’™ (@marionmurray13) reported from Enfield Lock, England

    @virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😑😑 How do I get my money back for days you owe me??

  • tonyps1977
    Tony Patis-Stannard (@tonyps1977) reported from Romford, England

    @virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…

  • _Lewis_A
    Lewis Allen βš’ (@_Lewis_A) reported from Romford, England

    On phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.

  • essojohn
    Johnny Allen πŸ‡¬πŸ‡§πŸ‡¬πŸ‡§πŸ‡¬πŸ‡§βš’WHU (@essojohn) reported from Broxbourne District, England

    More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

  • davymace
    David Mason (@davymace) reported from Enfield Lock, England

    @virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.

  • MiraBur44156853
    Mira Burton (@MiraBur44156853) reported from Haringey, England

    @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

  • Lisamarie0410x
    Lisa (@Lisamarie0410x) reported from Enfield Lock, England

    @virginmedia whole service has gone down. Its bloody ridiculous

  • essojohn
    Johnny Allen πŸ‡¬πŸ‡§πŸ‡¬πŸ‡§πŸ‡¬πŸ‡§βš’WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

  • essojohn
    Johnny Allen πŸ‡¬πŸ‡§πŸ‡¬πŸ‡§πŸ‡¬πŸ‡§βš’WHU (@essojohn) reported from Broxbourne District, England

    VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

  • marionmurray13
    Maz πŸ’™ (@marionmurray13) reported from Enfield Lock, England

    @virginmedia You choose NOW to bring down my services 😑😑😑😑

  • savvaschristo
    Sav.............. (@savvaschristo) reported from Hoddesdon, England

    @virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.

  • JammieBun
    James Brown (@JammieBun) reported from Enfield Lock, England

    @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

  • NoddyMaccy
    βœ–οΈπ”»π•–π•’π•Ÿ π•„π•”π”½π•’π•£π•π•’π•Ÿπ•–βœ–οΈ (@NoddyMaccy) reported from Romford, England

    @virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this

  • PatricioSimone2
    Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England

    @virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…

  • WordDoodler
    πš‚πšπšŽπš™πš‘πšŽπš— π™΅πš’πšπš£πšœπš’πš–πš˜πš—πšœ (@WordDoodler) reported from Tottenham, England

    So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?

  • MannyMontanaro
    Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!

  • ferrari1fer86
    Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Liv266299783891
    Liv (@Liv266299783891) reported

    @virginmedia It’s still not working!

  • Danny_f1_fan
    Salmongymnast (@Danny_f1_fan) reported

    @virginmedia why is your Internet been down in tq1 for 3 days ??

  • ESK7RADIO
    ESK7RADIO (@ESK7RADIO) reported

    @virginmedia ok it’s been over a week now 2 calls to customer support and I’m still locked out off my account which is stopped me using my app .

  • CaroleWinter
    Carole Winter (@CaroleWinter) reported

    @virginmedia please answer the phone. You are one broken system

  • Dave_Syracuse
    Dave (@Dave_Syracuse) reported

    @virginmedia wifi down again. Sort it out please.

  • bling_pot
    @bling_pot (@bling_pot) reported

    @virginmedia Can you explain how you can even justify increasing your broadband service to over double for a single household who limits what they use WiFi for?!

  • ShirleySarah70
    ShirleySarahπŸŒΉπŸŽΈπŸ¦ŠπŸ¦”πŸ¦βš½ (@ShirleySarah70) reported

    @virginmedia You STILL haven't replied to my DM which I sent on FRIDAY LAST WEEK. What's wrong with you people. Any more of this ignoring me and I CANCEL MY DIRECT DEBIT and GO TO SKY. They know how to treat their customers and not like πŸ’© as is the case with you lot 😑

  • seanpaulguitar
    Sean Redmond (@seanpaulguitar) reported

    @virginmedia @Dominiho7 Just leave it they scrap them anyway. They ALL have vulnerable exploited intel chips in them that they never patched and keep refusing to admit

  • AndrewW12290183
    Andy W (@AndrewW12290183) reported

    @virginmedia Why ? and I don't appreciate the laughing face as this is no joke. I complained about being charged for a TV package I never signed up for. Nothing happened. I leave Virgin but I have to chase you to return your quipment. Hopefully Friday will be the end of dealing with Virgin

  • OCP_84
    Owain (@OCP_84) reported

    @virginmedia @quidco @Top_CashBack ...which always inevitably routes the customer to cancellations after being offered an initial substandard rip off deal. You are treating your current members like dirt. You really have to review your retention initiatives, and put offers in place for EXISTING CUSTOMERS