Virgin Media outages and service status in North Weald Bassett, England

Problems in the last 24 hours in North Weald Bassett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Weald Bassett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near North Weald Bassett, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Waltham Cross, Romford, Hertford, Woodford Green, Harringay, Waltham Forest, Buckhurst Hill, Harlow, Brentwood, Bishops Stortford, Epping Forest District, and Walthamstow.

City	Problem Type	Report Time
Enfield Town	Total Blackout	1 day ago
Waltham Cross	Internet	2 days ago
Romford	E-mail	2 days ago
Hertford	Wi-fi	3 days ago
Woodford Green	Internet	3 days ago
Hertford	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near North Weald Bassett, England

Latest outage, problems and issue reports in North Weald Bassett and nearby locations:

• 
  Manny Montanaro (@MannyMontanaro) reported 16 seconds ago from Enfield Lock, England

  @virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼

• 
  🔑 Shawn 🔑 (@s_mann71) reported 35 seconds ago from Enfield Lock, England

  @virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless

• 
  carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported 46 seconds ago from Tottenham, England

  @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery

• 
  Jenny_Edwards CBE (@Jenny_Edwards) reported 12 minutes ago from Enfield Lock, England

  @virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue

• 
  XxSousaxX (@sousax_x) reported 19 minutes ago from Broxbourne District, England

  @Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing

• 
  Manny Montanaro (@MannyMontanaro) reported 19 minutes ago from Enfield Lock, England

  @virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼

• 
  Dr Marie Parsons 💙 (@mparsons43) reported 28 minutes ago from Harlow, England

  @virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team

• 
  Katie Fowler (@SpiritAngels5) reported 28 minutes ago from Stapleford Abbotts, England

  @virginmedia how come when you want to cancel your subscription, after 2 days calling you, no reply, yet if I want to join virgin you answer within 2 rings. Now in a WhatsApp chat, since 3pm and still nobody has replied, but been passed from pillar to post! #frustrating

• 
  charlie and Blossom (@LaurenLFlower) reported 30 minutes ago from Romford, England

  @virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.

• 
  Paul Newby (@paulnewbz) reported 31 minutes ago from Hoddesdon, England

  @virginmedia my router is showing a message saying update in progress. It’s been like this all day. Service status says the networks being updated but fix by 3pm. Is there a fix? I cannot log in to the router.

• 
  Graeme Puttock (@GraemePuttock) reported 34 minutes ago from Enfield Lock, England

  @virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2

• 
  𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜 (@WordDoodler) reported 34 minutes ago from Tottenham, England

  So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?

• 
  Wesley Hammer ⚒️ (@CouchPotatoUK) reported 38 minutes ago from Romford, England

  @virginmedia for a media company that sells amazing broadband, your website is terrible. Just goes in circles, doesn't let you change packages online. Terrible.

• 
  Nick (@N1CKxP) reported 38 minutes ago from Tottenham, England

  My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then

• 
  Mark Kelly (@GlueWhichBinds) reported 41 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Sav.............. (@savvaschristo) reported 46 minutes ago from Hoddesdon, England

  @virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.

• 
  Andi(Pearcey)Pearce (@ADPearcey) reported 49 minutes ago from Bishop's Stortford, England

  Any chance after 4 hours u can fix the WiFi in bishops Stortford @virginmedia you morons

• 
  Helen Reihill (@BBLn15) reported 54 minutes ago from Tottenham, England

  @virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?

• 
  PAT WEBB (@nan2thou) reported 57 minutes ago from Enfield Lock, England

  @virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.

• 
  MartinCompton (@mart_compton) reported 60 minutes ago from Bishop's Stortford, England

  If there’s a company whose ‘welcome to…’ message when you call them is more hollow and meaningless than @virginmedia I’d be surprised. The depth of their customer ‘service’ crapness must be witnessed to be believed. Expect that to witness it is to lose years off your life.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Heneghan (@robheneghan) reported 6 minutes ago

  @virginmedia when do you plan on fixing the red button sky spots + issue??? I can’t pick what games I watch on line. I don’t want to watch tv on my phone and I don’t want to DM you. Me and many others simply want to know when you plan on fixing the issue

• 
  Imtie 🇬🇧🇵🇰 (@imtiazs12564287) reported 8 minutes ago

  @Sargy7 @SkyUK Big companies know system loopholes and getting benefits from those system . Same situation is with Virgin media B-road band trap . Prices and services are at their disposal which they never invested upon . Absolutely unregulated .

• 
  Allison🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌻🦔📚 (@bookwormmumof2) reported 8 minutes ago

  @virginmedia It’s been sorted now, four weeks after two men from comex2000 dropped a heavy metal manhole onto our Internet connections You need to sort out your customer service, cause it’s absolutely dreadful. I told them that the 2 men had ruined this connection, but no one took any notice

• 
  dawnieC (@CorkinDawn) reported 10 minutes ago

  @virginmedia any other known tv issues in Ss15 area. Can get absolutely nothing other than a black screen

• 
  Kaiser Soothsays (@_SonOfTheDesert) reported 12 minutes ago

  Hey, @virginmedia, I don’t have a problem with @SkySports. What I DO have a problem with is channels stuttering. Will the software update solve that?

• 
  Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported 13 minutes ago

  @virginmedia @nicolajames38 What a stupid question , Of course shes a Virgin Media customer , Theres no other reason why she would be contacting you otherwise

• 
  john (@jhargie4) reported 15 minutes ago

  @o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer

• 
  john (@jhargie4) reported 17 minutes ago

  @O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.

• 
  DENIM 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇸 (@denimscott) reported 25 minutes ago

  @TheWho87 @virginmedia We done the same. Said something about "five days" on the packaging, but dismissed it. Within the week, box went down, so had to start using the new remote, thereby losing everything, including some much-looked at sport from the "deleted" file. That file is non-existent now.

• 
  David Ratcliffe (aka Centurions_War) (@Dratcliffe1986) reported 27 minutes ago

  @virginmedia @ExeterBub Are repairs for no service supposed to be 48hrs from when reported? Id raise to the issue to ofcom, make sure Virginmedia keep to the extended time frame and provide full compensation and refund for the lost TV access