Virgin Media Outage Report in North Weald Bassett, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Weald Bassett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Weald Bassett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near North Weald Bassett, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Tottenham, Harringay, New Southgate, Walthamstow, Harlow, Enfield Town, Wood Green, Ware, Romford, Waltham Cross, Hornsey, Bishops Stortford, Chipping Ongar and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Tottenham |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Harringay |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near North Weald Bassett, England
Latest outage, problems and issue reports in North Weald Bassett and nearby locations:
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia Your service status online tells me everything is fine, even when I run a test, while tech support can only tell me that there IS a fault and the estimated repair date has been shifted yet again, this time to April 21st. SMS updates are useless too. It's absolutely infuriating.
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia No coherent reason for 17 days of unusable broadband. Yesterday was told there was an SNR issue, today I was told everything is resolved but my awful bandwidth still shows otherwise. I'm now on a 3 day bandwidth check, which is at least different, possibly progress possibly not.
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
This was day *15* of working from home with no broadband thanks to @virginmedia and no reliable information about fixing the outage, no provision of an alternative connection (e.g. 4G dongle) and many hours wasted on hold. No wonder they are worst-rated by @WhichUK - avoid! 🤬
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@Simon_Shell @virginmedia And you won't. They are, without doubt, the worst company/customer service in existence.
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia you have less than 20 minutes it get the service back up and running or it’s contract cancel time #LineOfDuty
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia hi there is there a problem in N22 area, please. My broadband has been shocking today
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Christopher Brand
(@MrChrisBrand) reported
from
Walthamstow, England
How about everyone who will lose work due to the @virginmedia outage send them invoices for the lost earnings?
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia Surely you must agree that your service status is useless if there's a fault for 15 days but doesn't once give me a correct status? Why is the status tool broken and why is it not being fixed?
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Martin Donovan ⚒⚒ 🇬🇧🇬🇧
(@303marty) reported
from
Romford, England
@virginmedia Another nuisance call from Virgin overseas..Disgraceful...telling me I was going to get the Boxing channel as I was a valued customer all for another an extra £8 a month..You have had one warning do something about it or I will report you.........
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia Hello - it's been a week so far. Still no broadband. Still no information. Still no contact. Continued dreadful service from Virgin. What can you suggest, please?
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Guy F
(@askgeez) reported
from
Loughton, England
@virginmedia are there known issues with broadband in Loughton IG104QU? Had very patchy speeds recently . Paying for 350mb, typically getting 150mb+. Few days now of <30mb 😫
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia Your various automated customer service systems are a horrible mess, they flat out contradict each other! It's shamefully bad & has been so for a long time so this can't be news to you. Why have @virginmedia STILL not done anything about these basic customer experience problems?
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia None, sadly. Email updates promised & never arrived. A call from an engineer also promised & never happened. The social media team have been responsive. Other parts of Virgin much less so.
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia I've already spoken to them many times including tonight and they can't do anything other than tell me that the date has moved yet again. Nobody seems to be able or willing to fix your broken status system.
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia Hi - still no broadband! Day four now. Conflicting information on the website and the phone. Can someone help? This is a really dreadful service
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia There's the problem. Service status says 'no known issues'. Phone line says service interrupted back by 1000. Confusing information and inaccurate? The service has been dreadful for FOUR days now!
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paul davis
(@daviduaregod) reported
from
Romford, England
@virginmedia I want to upgrade as I had problems with my income but I can’t do it online don’t say nothing about my next package it’s. A disgrace I can’t phone as it cost me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Allan
(@allan_bryson) reported
@virginmedia due to the system issues will we be getting a refund of some of our monthly payment due to you not providing us with what we want ?
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trina
(@trinawhaley) reported
@virginmedia Just had a phone call saying they from virgin Media and to follow instructions but was talking about Internet speed then they put the phone down, sounded dodgy 🤔
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G a r y F a i r l e y 🏴🇪🇺
(@TheGaryFairley) reported
Virgin Media tv was down for 2 hours. I feel that I can now look those people affected by Storm Arwen in the eye. #falseequivalency
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SlippingHalo 💙
(@FrTedCrilly) reported
@virginmedia tv channels not working error 53 but site keeps giving #404 error when trying to get service status?
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Elaine Davie
(@elaine_davie) reported
@virginmedia No Internet yesterday from about 6am until about 4am today now my TV is down but I will still be expected to pay my huge bill this month!
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chriskellett stroke survivor and brain haemorage
(@YChrismk) reported
@virginmedia Itz no good being aware of problem fix it
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Paul Crowdy
(@Pastie82) reported
@virginmedia What a shock! Virgin media not working properly! And your status site is conveniently down too! £100+ a month I pay for a service that doesn’t exist! Clowns!!!
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Charles McNicol
(@whalleyrange) reported
@lanerobertlane @virginmedia Ok, issues like this happen. What bugs me are the messages that are put out, which suggest that there is a problem with my wireless settings or my router, or my network settings. Why can’t VM just come out and say it’s their issue?
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Sharon Findlay
(@SharonFindlay13) reported
@Jayko_555 @Seons_Le @virginmedia Naw just because I’m not an entitled clown doesn’t mean I can’t think like an adult and understand things happen and that it’s PEOPLE working to fix it but you go on being so entitled and important
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Nick
(@npf1980) reported
@virginmedia Gone down*