Virgin Media Outage Report in North Weald Bassett, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in North Weald Bassett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Weald Bassett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near North Weald Bassett, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Harringay, Walthamstow, Romford, Wood Green, Harlow, Chingford, New Southgate, Southgate, Ware, Chigwell, Hoddesdon, Tottenham and Great Dunmow.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Wi-fi | ||
Total Blackout | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near North Weald Bassett, England
Latest outage, problems and issue reports in North Weald Bassett and nearby locations:
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Tim Lund (@TimLundSE26) reported from London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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Peter Sexton (@PeterSexton14) reported from Romford, England
@virginmedia Service has been fixed now. All working
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Christopher Townsend (@christteach) reported from Walthamstow, England
@MediaLow_down @virginmedia Not yet! Hope they will. Yesterday was awful- over 2 hours on the phone. They told us they could do it so we didn't sort out a new ISP now my partner will have to miss a week of work and I won't be getting any school prep done from home before new term.
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Eddie Seber (@turboeddie08) reported from London, England
Virgin TV GO app down @virginmedia
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lisa sibley (@citigirly) reported from London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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Debs smith (@DebsySmith) reported from London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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Kineta Kelsall (@Kineets) reported from Tottenham, England
@virginmedia having issues in N44ND, have all morning, please help!
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James-J Walsh (@JamesJWalsh) reported from London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Dr Nick (@czar_nik) reported from London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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Debs smith (@DebsySmith) reported from London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Jorge Martínez López (@jorgeml) reported from London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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enjoyahonestlife (@jubedbashir) reported from Tottenham, England
@virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account
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Jorge Martínez López (@jorgeml) reported from London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Sarah Elizabeth Cox (@spookyjulie) reported from London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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Zee (@zeesh009) reported from Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
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Dr Nick (@czar_nik) reported from London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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Natalie O'Sullivan (@NatalieEllenO) reported from Enfield Lock, England
@virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.
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Jorge Martínez López (@jorgeml) reported from London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Waqas Abbasi (@waabbaC) reported from London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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Jorge Martínez López (@jorgeml) reported from London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Watson (@LukeWatsonNYC) reported
@virginmedia Been there. Done that. Months later still no better. Also filed a formal complaint regarding the days I wasted with poor customer support. Received a letter that someone would be in touch about it over a month later. It’s been another month since.
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Stuart Munro (@StuartMunro2) reported
@virginmedia Your customer experience is terrible.
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Grant (@AspillG) reported
@virginmedia I didn’t say there were issues, I have the 1GB package and wanted to know if the service I pay for is worthwhile in regards to speeds
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Joanne Wilkinson (@JoanneW04054955) reported
@virginmedia There's no issues apparently they've sent another signal down and still not working
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Lidia Diadamo (@diadamo_lidia) reported
@virginmedia Hey Virgin Media, why can’t I talk to someone about my tv issues? TiVo Box has apparently not connected for 30 days and everything you suggest online doesn’t work? Have not been able to use guide, record or any features for a while.
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Charlotte (@Charliehxnnah) reported
@virginmedia worst customer service. Found out on Thursday you ‘accidently’ cut off our WiFi and broadband , on the phone you said this would be back on within 72hrs and it’s been 3 days and still no WiFi. This should never have happened in the first place 😠
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Pulsing Lighting (@BoneBurly) reported
@virginmedia Ok Il take a look, if it does not work, would you guys be able to help me?
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Lesley Woolmer (@LesleyWoolmer) reported
@virginmedia upgraded to M500. Since then Tivo has to be rebooted EVERYTIME! Normal? Help!
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Lynn Cross (@lynnccgers) reported
@virginmedia fix my TV service, have called many times, tried all on your help pages - some channels still distorted view. Please fix!!!
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H A N ✨ (@hannpriorr) reported
. @virginmedia my Italian relative who speaks English as her second language, is 80+ years old and lives alone has had her phone line not working more times than it has during this year especially during the pandemic when we haven’t been able to see her. We want to leave cont..