Virgin Media Outage Report in Epping, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Epping, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Islington, Ilford, Hackney, Romford, Hertford, Camden Town, Harringay, Waltham Forest, Dagenham, Harlow District, Woodford Green, Chigwell and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Enfield Town |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Ari Gork
(@arigork) reported
from
Camden Town, England
Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs
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TopWhiskies
(@TopWhiskies) reported
from
Hackney, England
@virginmedia systems outage, again; I feel these are become more frequent. I’d call to talk with someone, but the wait times are quoted as 30 minutes...
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Peter Kirby
(@PeterCSK) reported
from
Islington, England
@virginmedia why no statements or comment about you service outage. Unacceptable.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
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POUTMEDIA.Lesauvage
(@lesauvage) reported
from
Islington, England
@virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)
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Medan
(@sumnjam) reported
from
Hackney, England
@virginmedia @RosellaDegori Despite several attempts and restarting, service is still down in N16 impossible to contact help. When yiu run service check simply says everything is OK, well is NOT
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Kevin Killoran
(@1FatKev) reported
from
Hackney, England
@virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.
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ANT
(@pantsant) reported
from
Camden Town, England
Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia
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dean torris
(@deantorris) reported
from
Romford, England
@yourserviceldn @virginmedia Yeah mate. I’ve got 30 days to get new service provider anyways 👍
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Kevin Killoran
(@1FatKev) reported
from
Hackney, England
@virginmedia customer service is shocking, no Broadband or TV and when you call to find out an update you get a recorded messsge “Sorry lines are busy please try later” or try another service provider.
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Rob Davis
(@rbdavis) reported
from
Islington, England
@virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...
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LifeOfTy__
(@LifeOfTy__) reported
from
Enfield Lock, England
@virginmedia No broadband or tv service on the TIVO. Absolutely ridiculous for the money we pay. Sort it out you *****
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Medan
(@sumnjam) reported
from
Hackney, England
@RosellaDegori @virginmedia Is still out in N16 from 4pm yesterday. When you check status it says OK but I think they are lying. Help is possible to contact in Tuesday 08am, i am getting fed up.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
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H-Town
(@letsbhavinu) reported
from
Hackney, England
Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡
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Mischa Watson
(@mischawatson) reported
from
Hackney, England
Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏
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ANT
(@pantsant) reported
from
Camden Town, England
COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE
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Jelena Culum
(@jelenaculum) reported
from
Camden Town, England
@withnail69 @virginmedia Probably not and will fix it at some point next week
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dean torris
(@deantorris) reported
from
Romford, England
@pete_spirotech @virginmedia Good idea Pete 😂. Never thought of that 👌
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🐒Becky🐒
(@RAYCHIMP) reported
@virginmedia your customer service is horrendous. I have been passed from pillar to post for 35 minutes and still have no resolution and confirmation that I can cancel my account. This is why I’m off!
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claire
(@MsNewBrighton) reported
@virginmedia hey, how long is the Internet going to be down in N16 please?
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chingness
(@chingness) reported
@virginmedia I just waited 20 mins on hold to speak to someone. She said she’d look at my renewal and then hung up on me. How do I cancel my account without going through all that again please?
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𝔾𝕒𝕞𝕞𝕚𝕥𝕚𝕟
(@Gammitin) reported
@virginmedia I know what the problem is I just need a power adaptor sending to me.
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Amanda Connolly
(@mand282) reported
@virginmedia I'm having no luck with the phone number, online account or twitter so far so not sure how else I can contact the complai to team. 2 mo the. Over 20 messages or calls. Does this reflect Virgon customer service? Its shockingly bad.
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Andy Clark
(@superchef1512) reported
@virginmedia need to contact customer service waited 4 hours yesterday on message platform no answer today 3 hours still no answer what appalling service if I ring or message sky max 10 minutes #rubbish virgin media
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Emma
(@TheEmJD) reported
25 minutes on hold, get through to someone who couldn't help and needs to transfer me to another department. Transfered, they couldn't help me, currently being transferred a 3rd time. Sort it out @virginmedia you're a joke.
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Jon Audis
(@jonaudis) reported
@virginmedia I have just been cut off half way through talking to your customer care after 45 mins on hold and when I call back I get an automated response telling to call back later. Is there a call back service you offer?
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Nathaniel Hammond
(@nfourtythree) reported
@virginmedia any chance you could stop calling me? Have had 7 calls since Monday all wanting to talk about the same thing as the first call. When I tell the operator I’ve already discussed it, they just immediately hang up. Pretty unpleasant experience all round.
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Agent Zig Zag 🟨🟥 🇵🇸
(@Agent_Zig_Zag) reported
Older you get, the more you realise everything is a scam. Cancelled my contract with @virginmedia but they still took the full DD for the month. Will refund me pro-rata, but 35 days after disconnection date & by cheque! If I was 35 days late paying, they would cut my service off!