Virgin Media

Virgin Media Outage Report in Epping, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Epping, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Epping, Essex, England 03/29/2024 08:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Epping, Essex, England

The most recent Virgin Media outage reports came from the following cities: Harringay, Harlow, London, Hornsey, Hackney, Islington, Enfield Town, Camden Town, Walthamstow, Edmonton, Ilford, Wood Green, East Ham, Tottenham and Woodford Green.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHarringay Internet
United KingdomHarlow Phone
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomHornsey Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?

  • gemmajarrett Gemma Jarrett (@gemmajarrett) reported from London, England

    @virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?

  • daveybuoy Davey L (@daveybuoy) reported from Hackney, England

    Why is @virginmedia so consistently crap. No WiFi pretty much all week and no phone, WiFi or TV today. So bloody basic! #virginmediadown #virginmedia

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.

  • Strattsy51 Steve ✊🏻 (@Strattsy51) reported from London, England

    @virginmedia why is live chat taking absolutely ages to connect me to anyone? I’d like to cancel my service, but if I was joining as a new customer I’m put through immediately. Are you making it difficult to cancel on purpose?

  • fareastfood126 Oriental Food 吃货铺子 (@fareastfood126) reported from Islington, England

    @vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.

  • Transome77 Terry Ransome (@Transome77) reported from Ilford, England

    @virginmedia now cannot watch on any of my devices! Keeps telling me I’ve reached the maximum devices! All the same devices I’ve always used! Can’t get through on phone or on line help?! Really annoying!

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia The whole neighbourhood is having this problem .

  • tianbosi 添柏司 TDP (@tianbosi) reported from Hackney, England

    @virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????

  • RobHPayne @RobHPayne 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RobHPayne) reported from London, England

    @virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?

  • CridlandKeith Keith (@CridlandKeith) reported from London, England

    @virginmedia Still not been able to get through to the support team 😢

  • jessie_tovey Jessica Tovey (@jessie_tovey) reported from Islington, England

    @virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home

  • OohLookItsEmma Emma Hoyle (@OohLookItsEmma) reported from London, England

    @virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.

  • daveybuoy Davey L (@daveybuoy) reported from Hackney, England

    @virginmedia Still not working properly. It’s pointless calling you guys as takes so long.

  • daveybuoy Davey L (@daveybuoy) reported from Hackney, England

    @virginmedia Well the forums were useless... now all my virgin services are down, again.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Reliable broadband connection is not what Virgin delivers. No customer support . Shameful got such a large organisation.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jpwalker89 Jay Walker (@jpwalker89) reported

    @virginmedia Nope down again same time again someone may get this fixed or im off to sky

  • Kevh321 Kevin Heffernan (@Kevh321) reported

    @laherne84 Considering switching to virgin media so I don’t have to here the support

  • shaq_dat ShaqDat (@shaq_dat) reported

    7 weeks in. Still the TV doesn’t work. Four visits to install a new cable. Each person visiting has no idea what the last team did, or what they were required to do. Lovely guys, terrible systems. No contact. Efficient at collecting payment tho. Time for Sky. #virginmedia

  • suzziemacd Suzzie Macdonald (@suzziemacd) reported

    I’ve honestly never had such terrible wifi except from @virginmedia 🙄🙄 every single day it fails! I just want to watch Netflix like a normal person 🙄🙄

  • jdcecfc justin courtney (@jdcecfc) reported

    @virginmedia I'm sick of not being able to even watch a short video clip on twitter without it freezing My broadband is shocking, your phone advisor's are untrained and of no help. I pay you good money for a product that does not work. Turned it off again and using 4g AGAIN

  • StevenCHanratty Steven C Hanratty (@StevenCHanratty) reported

    @virginmedia After having no TV or broadband for the entire weekend I’m now trying to watch a movie and it’s buffering. Seriously. Two minutes of movie and two minutes of buffering, for the last half hour. Your service sucks. fastest broadband? This is like dial-up in the 90’s.

  • saskiagaltrey Saskia (@saskiagaltrey) reported

    @virginmedia I’m trying to get the complaint reopened as I received a letter stating I had agreed to a resolution without having spoken to anyone about the complaint/agreeing to anything. I’ve sent the FRL by DM.

  • imran0028 MUHAMMAD IMRAN (@imran0028) reported

    @virginmedia worst experience with @broadband_virginMedia

  • sector_000 Cowboy (@sector_000) reported

    @VirginMediaIE all services down I'm my area in Naas..... again. What's going on? 4th outage in 10 days. #VirginMedia

  • maryhippychick m a r y (@maryhippychick) reported

    @virginmedia broadband down TW8 phoning you confirmins there are engineers working but no idea how long.