Virgin Media

Virgin Media Outage Report in Epping, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Epping, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Epping, Essex, England 02/18/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Epping, Essex, England

The most recent Virgin Media outage reports came from the following cities: Brentwood, Islington, Hackney, London, Harringay, Romford, Ilford, Enfield Town, Dagenham, Camden Town, Harlow, Waltham Forest, Barking, Waltham Cross and Leyton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrentwood TV
United KingdomIslington Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • Chrisveria Elias Chris Christodoulou (@Chrisveria) reported from Enfield Lock, England

    Virgin Media have let me down

  • sacha_coward Sacha Coward (@sacha_coward) reported from Walthamstow, England

    @moogal Also... real talk. IPhone... Virgin Media doesn’t love you, he never will. He just can’t connect with you. You know this. You really need to quit him.

  • HusseinKhan11 Hussein Khan (@HusseinKhan11) reported from Enfield Lock, England

    @virginmedia why is ur internet so ******* shit all the time

  • ellisdawg 2Ø2Ø (@ellisdawg) reported from Hackney, England

    @gregstanley1994 @virginmedia Nah the disrespect slow internet and they just called you Stanley 😤

  • DrSFink Sarah Garfinkel (@DrSFink) reported from Islington, England

    @virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.

  • lorihaleyfox Lori Haley Fox (@lorihaleyfox) reported from London, England

    @virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!

  • andycairns Andy Cairns (@andycairns) reported from Romford, England

    @virginmedia No issues. Ran the test and it didn’t find anything either. Still no internet. Wired and WiFi devices.

  • NeseCeren Nese Ceren (@NeseCeren) reported from Camden Town, England

    @virginmedia Thank u 4 quick response. customer services are aware of the issues. Today I called again for compensation, as I’m spending so much money daily to use mobile & other data. I’ve been forwarded a link to register fault (that is known in postcode area) yet web says no known issues.

  • NeseCeren Nese Ceren (@NeseCeren) reported from Camden Town, England

    @virginmedia And I love (!) how you still say “if” I qualify for compensation... we have no internet since tuesday.. The issue is known. Your colleague mentioned “an intermittent loss” and suggested I should reboot every 2 hours and hope that I’m connected for minutes in btw.

  • holland2702 Deborah Holland (@holland2702) reported from Camden Town, England

    @virginmedia No fault listed. As stated this is a long standing issue.

  • hibouxchouette 🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus) (@hibouxchouette) reported from Enfield Lock, England

    Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.

  • OfficialMrMac TxDxE (@OfficialMrMac) reported from Romford, England

    Yo @virginmedia your shegnet has returned and everything is down. Broadband is becoming a big problem. Sort it out. I have important documents to submit to MD’s. Thanks. #virgin #broadband

  • traceylambert69 Tracey Lambert (@traceylambert69) reported from Romford, England

    @virginmedia Yes there is a fault and it seems your telephone person could not tell us this.....disgusting service.

  • 360homesecurity 360 home security (@360homesecurity) reported from Stratford, England

    @virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days

  • 360homesecurity 360 home security (@360homesecurity) reported from Stratford, England

    @virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days

  • SharifOmar3 Mike Oxmaul (@SharifOmar3) reported from Hackney, England

    @virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia broadband gone done again, absolute rubbish service, sky come and get me please

  • LondonNetworker #LondonNetworker (@LondonNetworker) reported from Walthamstow, England

    Virgin MEDIA down again!!!! @virginmedia

  • ssb316 Ssb316 (@ssb316) reported from London, England

    What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems

  • fieldsyboy Ricky Fields (@fieldsyboy) reported from Nazeing, England

    @virginmedia evening Virgin comedians! Your joke broadband is down again!! Useless clowns...need it on so I can search for a new provider.🤡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ged_mawds Ged Mawdsley 🏆🏆🏆🏆🏆🏆 6 times (@ged_mawds) reported

    @virginmedia Still poor I'm afraid and im disappointed as I've not long taken a new contract out with virgin media

  • karenlhumphreys kazzaL (@karenlhumphreys) reported

    @virginmedia is there any chance of getting an engineer out? Still no WiFi over a week now. Messaged the watts app and engineer booked for last Wednesday but they didn’t turn up. It’s ridiculous we’ve tried all the tests. Service check says intermittent signal again!

  • alastairpert Alastair Pert (@alastairpert) reported

    @virginmedia when someone tells you that their entire house is down for a week because YOU mucked up the broadband, a good solution would be to to offer a temporary mobile broadband dongle, rather than shrugging and saying there's nothing you can do

  • SKingsy Sarah King (@SKingsy) reported

    @virginmedia fed up of our wifi dropping in and out for 2weeks now, super fast wifi my arse, hubby has a business account to work from home but he can’t, no replies to any communication…. Poor customer service #virginbroadband #rubbishwifi #poorcustomerservice

  • kkrish07 Kartik Krishnaswamy (@kkrish07) reported

    @virginmedia Your network is bloody trash. The worst I have ever experienced. Utter rubbish.

  • RyanMui94 Ryan Mui (@RyanMui94) reported

    @virginmedia I have waited for an entire day for router delivery yet I have received no feedback or update. I must say I am very disappointed. Could someone just help me?

  • shafiq_rahman0 Shafiq Rahman (@shafiq_rahman0) reported

    @ffsjqymes Virgin media apprentice 21k a year fixing cables and **** it's calm

  • HarjBanwait Harjinder Banwait (@HarjBanwait) reported

    @virginmedia Hello, we still have no broadband. We were told by the faults team that it would be fixed by 9pm last night but still nothing. Can you please help?

  • ramsay22 Ramsay Rashid (@ramsay22) reported

    @virginmedia I have to say very disappointing 2 days straight no service🤬

  • BobGoffer Bob Roberts (@BobGoffer) reported

    @xriskology I don't care that iPhones, Virgin Media or GMail belong to billionaires if I can chose alternative providers offering similar features & experience on same network. How many more decades will it take to (re)learn that lesson?