Virgin Media Outage Report in Epping, Essex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Epping, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Muswell Hill, Dagenham, Camden Town, Brentwood, Romford, Barking, Islington, Waltham Cross, Waltham Forest, Chigwell, Enfield Town and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
-
Christopher Brand
(@MrChrisBrand) reported
from
Walthamstow, England
How about everyone who will lose work due to the @virginmedia outage send them invoices for the lost earnings?
-
Neil Carter
(@Coq_Au_Ginge) reported
from
Ilford, England
@virginmedia Good afternoon. I’ve recently received some calls purportedly from Virginmedia saying that our internet isn’t working as it should and that they need to fix it. Are these calls legitimate please?
-
Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia hi there is there a problem in N22 area, please. My broadband has been shocking today
-
Richard Cooper
(@toonrich) reported
from
Ilford, England
@virginmedia at 14.40 I was promised a call within 4 hours from your technician. Still waiting... I’d like to go to sleep now but I’m worried I’ll miss his call. BTW it’s about your **** broadband #broadband #virginmediadown #virginmediarubbish
-
Morvarid
(@Morvaridp) reported
from
Chigwell, England
@virginmedia absolutely useless customer service, with no knowledge of what to do and how to resolve issues. Each person tells you something different and unable to resolve a problem with WiFi connection! How am I meant to work from home with no internet? They don’t care!
-
Lewis 🇪🇺
(@lewistullett) reported
from
Hackney, England
First time in a year that @virginmedia broadband is down. Amazing continual service through the pandemic. Still weird waking up to no WiFi!
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
-
Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia Hello - it's been a week so far. Still no broadband. Still no information. Still no contact. Continued dreadful service from Virgin. What can you suggest, please?
-
Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia Hi - still no broadband! Day four now. Conflicting information on the website and the phone. Can someone help? This is a really dreadful service
-
Aurélien
(@aur_elien) reported
from
Hackney, England
@virginmedia It says on that website that the issue my be fixed by 5pm on Monday! More than 3 days to fix an issue... It shows how much you care about your clients. Appalling.
-
💙Julie Featherstone 🇪🇺 🌹 💚✊🏿
(@jujurants) reported
from
Stratford, England
virgin media down in E7 #virginmedia #servicestatus
-
Rampopo
(@Rampopo) reported
from
Stratford, England
Hello @virginmedia no service at all, whole of our street in E15
-
Elizabeth Silva
(@faysasilva) reported
from
Islington, England
@virginmedia can you tell me why my internet connection is gone from the outside of my house? You have left me 3 days without internet for 3 days with no explanation and now when I call your customer service you tell me n a recorded message an engineer is coming and when I call
-
Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?
-
Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia There's the problem. Service status says 'no known issues'. Phone line says service interrupted back by 1000. Confusing information and inaccurate? The service has been dreadful for FOUR days now!
-
Richard Cooper
(@toonrich) reported
from
Ilford, England
@virginmedia Slow broadband. I spent ages on the phone to your helpline and s was hen they couldn’t do anything they said an engineer would call. Waited on all day but he didn’t bother.
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
-
Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia None, sadly. Email updates promised & never arrived. A call from an engineer also promised & never happened. The social media team have been responsive. Other parts of Virgin much less so.
-
Aurélien
(@aur_elien) reported
from
Hackney, England
@virginmedia Hi, I’m in East London and the internet has been down for 24h now. When are you planning to fix the issue??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew James Raymond Hill
(@AndrewJamesRay3) reported
@virginmedia That it completely unacceptable. We have no internet yet have to wait until Thursday? How can that be considered a reasonable service offer? We pay for internet and currently have none. All we are asking is for you to provide what we currently pay for.
-
Top 5s
(@MYST3RYME) reported
@virginmedia Hi, it happens in a lot of places, plus it's so inconsistent, it's really annoying. Is @VodafoneUK network really that bad? I guess Vodafone is out of the question if I move. But this happens indoors and outdoors, sometimes it's great, most times it's not, more than one location
-
Bang Bang, I’m a taxi driver.
(@lady_manor) reported
@virginmedia ***************. Charging me 40.00 for broadband and won’t let me cancel because I didn’t see the email with the price increase. Absolute crock of ****.
-
Jason Dolan
(@JasonDolan) reported
I thought Virgin Media and Sky were cracking down on illegal streaming. They support their teams but don't pay to watch them?. I see most have @virginmedia Internet lines. Some @btsport what are you doing to STOP this?. I'm sick paying for freeloaders who've got plenty money!
-
Michelle Pearce
(@MichelleP_52) reported
@virginmedia attempting to cancel in the 14 day cooling off period, been passed around 3 operators and now the line has gone silent.....please can someone contact me.......really glad to be leaving if this is the level of service I can expect
-
matthew davies
(@matthew52565981) reported
@virginmedia absolutely shocking service which has now gone 3 months, u need to be embarrassed by yourselves. Feel free to ring me to discuss. Appalled is an under statement
-
Bang Bang, I’m a taxi driver.
(@lady_manor) reported
@virginmedia Why can’t I cancel my contract? I didn’t know about the price increase because I didn’t look at the email. They won’t do anything. I can drop to 100mb and the price difference is staggering. A whole British pound cheaper per month. I’ll pass thanks.
-
SubbuteoScotland
(@subbuteo_scot) reported
@virginmedia 6 minutes to connect me to someone to try change my deal. Over 2hrs to connect me to someone to cancel my contract. Ridiculous. Can you tell me who you are regulated by please so I can complain
-
Louise Pennington
(@LK_Pennington) reported
@virginmedia Hi. I can't check for faults in the area because your website is broken.
-
The Theatre And Gaming Mechanic
(@Jasondonnelly18) reported
@virginmedia I have booked an engineer, which better not cost me anything or I will be filing a complaint been with you guys for over ten years, you can't even fix your own broadband systems what a complete joke