Virgin Media Outage Report in Epping, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Epping, Essex, England
The most recent Virgin Media outage reports came from the following cities: Islington, London, Hackney, Upminster, Leyton, Ilford, Camden Town, Enfield Town, Dagenham, Edmonton, Hornsey, Barking, Waltham Cross, New Southgate and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia I didn’t receive an invoice but had a DD taken from my account. I am not sure why I need an engineer either as there is a virgin media box from the previous renters. My ISSUE is the delay and that 41 days is not acceptable! Please actually help! I need to be able to work!!!
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Tall Steve TV
(@TallSteveTV1) reported
from
Stratford, England
@ThreeUKSupport Hey @ThreeUKSupport , can you acknowledge there is a 3G/4g capacity issue at Stratford? Says I have 4g but simply doesn’t work, yet fine away from Stratford. Fortunately @virginmedia tfl WiFi saves a 1hr wait this afternoon.
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Jessica
(@lajeje13) reported
from
Tottenham, England
@virginmedia you had issues in my area (N4) since last night - you sent a text messaged notifying that they’ve been solved and after less than one hour, I am back without broadband - WTF
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….
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hakster
(@hakster2) reported
from
Walthamstow, England
@virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service
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Mabs
(@Mabs79) reported
from
Camden Town, England
@virginmedia is there an outage on London SE5
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia Nope I’m wrong - it was a virgin specific issue - thanks
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Ethan Truss
(@bludogsix) reported
from
Romford, England
@virginmedia We haven't had a stable connection since January and our internet drops out at least 20 times a day. Your customer service line is anything but useful, as no one seems to be able to figure out the issue that is causing this consistently inconsistent internet service.
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Steve Race
(@steve_race) reported
from
Islington, England
@virginmedia I need it ASAP… I haven’t been asked when I want it installed; on Saturday last week your customer service person said she would expedite the process.
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nickdrinkman
(@mangrovedrink) reported
from
Ilford, England
@virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit
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Claire Newton
(@c_vanadium0509) reported
from
London, England
@virginmedia any updates on the outage in SE London? What is the eta for resolution?
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!
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Nici Eberl Photography
(@NiciEberlPhoto) reported
from
Islington, England
@virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
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Bella-Marie
(@BellaMarieUk) reported
from
Walthamstow, England
@virginmedia my internet is down again. I was without internet from Tue to Sat and now it’s happened again. What is going on? I can’t do any work!!!
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Kyle Simon Fair
(@KyleFair1985) reported
from
East Ham, England
@virginmedia additionally we spoke to four advisors, who told us a ‘manager’ would call back in 24/48 hours - this never happened. What sort of company is this? She is SEVENTY FIVE years old, shame on you. Now she is stuck in her contract. It’s been one month
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YM
(@Yadzinooo) reported
from
Ilford, England
@virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Farhaan Qasim Iqbal
(@FarhaanIqbal) reported
@virginmedia Hi, we have tried the service status and checked too see if any updates but again nothing, is there a number we can phone please? Because we are having to use our phone hotspots and that isn't feasible! It's becoming costly!
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Alex
(@alexjpdrums) reported
@virginmedia hi. WiFi across my building has been down all morning and the site is saying no service issues. I run a test, it says there’s a problem and then just sends me round in circles checking my cables. Little help?
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karen grubb 💙
(@kareng78) reported
@virginmedia my mother is moving house & has been trying without luck to contact you to tell you. Your customer service has been more than shocking. You are not helping her #stayconnected in your own words. please DM me urgently.
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Ben V Shadow
(@V_Shadow_) reported
@virginmedia hey why is it so hard to find a number to phone for customer service after you customer service guy has screwed up my account ant not done what I asked?
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S S
(@slsstu) reported
@virginmedia the service you are providing to me is woefully unstable, unreliable and shockingly bad. How do I speak to a Human that can help resolve my issues?
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adom99
(@adom991) reported
on the phone with VM customer service for close to an hour to find out what happened to a sim i ordered... unreal @virginmedia - you guys need to sort out your customer service model!!!! Ridiculous!
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adom99
(@adom991) reported
on the phone with VM customer service for close to an hour to find out what happened to a sim i ordered... unreal @virginmedia - you guys need to sort out your customer service model!!!! Ridiculous! #virginmediadown #virginmediadown
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Andy H
(@hamscores) reported
@virginmedia Down three times today - what is going on? Last night virgin said engineer would sort it by 8pm. Was okay then but why is it bad today?
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Richard
(@RHawkins05) reported
@virginmedia a call from your team, saying I was able to have a mobile upgrade, I chose not to at this time, since then I have nothing but issues with my mobile for no reason saying "no service" phone calls not gettin through and txts not sending, funny that....
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Emily 👸🏼
(@Missemilyrachel) reported
@ChelseaDLoyal Because virgin media is ****