Virgin Media

Virgin Media Outage Report in Epping, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Epping, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Epping, Essex, England 01/15/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Epping, Essex, England

The most recent Virgin Media outage reports came from the following cities: Ilford, London, Hackney, Barking, Leyton, Romford, Enfield Town, Wood Green, Harringay, Walthamstow, East Ham, Islington, Manor Park, Harlow and Ware.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • deantorris dean torris (@deantorris) reported from Romford, England

    @GBridgeford @virginmedia Yeah mate. There only sales technique is we will have buffering with any other service provider so they basically don’t need to look after you because they give the best 😐. Can’t say I have ever had any issues with other providers

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system

  • GregLabour Greg Dash (@GregLabour) reported from Walthamstow, England

    @virginmedia And I still am experiencing problems.

  • pantsant ANT (@pantsant) reported from Camden Town, England

    COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia please check status in IG2 area, Internet gone down.....again

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape

  • Storkybird SUE ROSNER (@Storkybird) reported from Ilford, England

    Appalling service from Virgin media. Internet down in our house since Thursday - appalling customer service and still no internet after 4 days.

  • K9Reggie Reggie The Dachshund (@K9Reggie) reported from Walthamstow, England

    Sorry to hear that you’re having issues with @virginmedia , I’ve been waiting since February for my installation, is it worth the wait 🤔

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.

  • LuminousBeige Luminousbeige (@LuminousBeige) reported from Camden Town, England

    Trying to cancel virgin media @VirginMedia_One is like trying to achieve alchemy from shit - just can’t seem to get through and when I go they pass me over to a new department. Ffs 25 mins on the phone now

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡

  • 1FatKev Kevin Killoran (@1FatKev) reported from Hackney, England

    @virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.

  • AletheiaYoga Aletheia (@AletheiaYoga) reported from Hackney, England

    Utterly horrendous experience trying to cancel my @virginmedia account! YES, that’s right, I am venting via twitter, for some reason it helps with the #stress

  • mischawatson Mischa Watson (@mischawatson) reported from Hackney, England

    Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏

  • Matt_Michalak Matt Michalak (@Matt_Michalak) reported from Enfield Lock, England

    @virginmedia Thanks for the swift replies guys, I've actually not long got off the phone with another of your customer care team who has informed me of an issue in my area which is being rectified, so should be back to normal soon! Thanks again! 🤘🏻

  • Matt_Michalak Matt Michalak (@Matt_Michalak) reported from Enfield Lock, England

    @virginmedia Hi yes I've been receiving slow speeds since Friday (less than 5Mbps) on wired and wireless devices- have tried reboot and moving the hub but no luck, also phoned customer care but they hung up on me. Need this sorted asap, please help!

  • stevebuzzpearce Steve 'Buzz' Pearce (@stevebuzzpearce) reported from Camden Town, England

    @GavinWilkie @beeshi @virginmedia Same. @virginmedia I’m switching because of your crazy high pricing and a year of promises to fix but only if I pay more. 200mb promise, never ever got higher than 50mb, peak times are dismal at 0.5mb. Bye.

  • deantorris dean torris (@deantorris) reported from Romford, England

    @yourserviceldn @virginmedia Yeah mate. I’ve got 30 days to get new service provider anyways 👍

  • deantorris dean torris (@deantorris) reported from Romford, England

    @pete_spirotech @virginmedia Good idea Pete 😂. Never thought of that 👌

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Bee_Scape BeeScape (@Bee_Scape) reported

    @virginmedia An old broadband account I closed two years ago. I have raised a second ticket. Hopefully this one will be actioned. It is a strange fix asking people to create new email address.

  • lozzaa15 ✨lauren✨ (@lozzaa15) reported

    @virginmedia It’s 2022 & I work from home, fix my wifi ffs!!!

  • nadams123 Nigel Adams (@nadams123) reported

    @virginmedia Yes I’ve checked the service checker and it’s come back with no faults showing

  • CraigH0151 Craig (@CraigH0151) reported

    @virginmedia tried calling. After an hour waiting was cut off. Tried live chat. Twice I’ve been left unanswered after my chat being passed to a different team. Please sort this out otherwise I’m cancelling my service with yourself. Awful, frustrating experience.

  • nadams123 Nigel Adams (@nadams123) reported

    @virginmedia Done all that and saying no issues I’ve got no phone line and no power at all to my hub

  • mrkevincooper Kevin Cooper (@mrkevincooper) reported

    @virginmedia You are supposed to be telling us when it's fixed. Given up on Internet and TV this evening, both unusable. Its not working for anyone affected and has been that way for over a week

  • Andrini86 Andrina Parkes (@Andrini86) reported

    @virginmedia Hi i have another issue with my bill for this month i was told that my bill would be in credit this month as i had paid £75 last month due to a system error and my discount not being applied my bill this month is £2.85 i want to check my credit is being applied correctly

  • Leanne_bx Leanne Brooks ♡ (@Leanne_bx) reported

    @virginmedia I've tried all this and it's just not working. Please help. I need to check the account before the payment comes out.

  • the5belovedones whipflip (@the5belovedones) reported

    @virginmedia I have tried everything your customer reps on the phone have told me to do

  • bellster1981 Bellster ✌️ (@bellster1981) reported

    @virginmedia Originally 1Gig with 360 box and an o2 sim card (I didn’t want tv or sim) but was advised ‘we have to sell you these’ for £54. Order went wrong never processed then reverted me back to 500mb but signed me into new contract for a further 18 months which is incorrect….