Virgin Media Outage Report in Haringey, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Haringey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haringey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Haringey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Harringay, Paddington, City of Westminster, City of London, Coldblow, Southwark, Southall, Islington, Ealing, Hounslow, Hammersmith and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haringey, England
Latest outage, problems and issue reports in Haringey and nearby locations:
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Dave Pynor
(@DavePynor) reported
from
Walthamstow, England
@skyboxoffice @virginmedia I’ve just paid £26 for the fight night and it’s pixelated glitches? What’s happening?! Please help or give me a refund! Mental!
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Andrew James Heath
(@AJ_HEATH20) reported
from
Lambeth, England
@t_hartley @virginmedia Also his internet seems to cut out every night at exactly 00:00 when we’re playing COD, please can you sort?
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
The last engineer that visited sucked his teeth and just walked off the job. Very disappointed and been a customer for 8 years. Contemplating a switch to @virginmedia who can come next week...
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Kitty Poole
(@KittyPoole) reported
from
Kensington, England
@virginmedia internet has been disconnected (for 2 weeks) Impossible to get help via cust svcs as for some reason they don’t understand the situation. Help!
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Shumailla
(@szdar) reported
from
Harrow Weald, England
@virginmedia absolutely fed up of your broadband. I keep losing connection; this is becoming a daily occurrence and it’s debilitating. Really not happy with this service!
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia yet again, service down and 1 hour + wait for support
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia i have been trying to get my Broadband issues fixed for months and now twice i have received no call backs as promised. I called and have just been on hold for over 1 hour and then you hung up on me! 😡😡😡😡
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia I would just like to Get the service I pay for ... that would be phenomenal
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia **** the wishlist. I just want a service that works. Definitely not virgin
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Lewis 🇪🇺
(@lewistullett) reported
from
Hackney, England
@virginmedia How about better technical support instead of fobbing customers off with a new hdmi cable or "remote testing signals"?
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia internet down in BR1 and doesn’t seem to be being investigated ? My test says service impacted.
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia who gives a ****. sort your shitty service out
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Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
Missed the whole 2nd half of the Chelsea game thanks to @virginmedia. Good luck to whoever answers the phone in their call center tomorrow cause I am gonna go ape **** on them 😤🤬
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Tony Warren
(@TonyWarren34) reported
from
Bexleyheath, England
@virginmedia We wanted to upgrade our hub due to internet continually dropping out in parts of the house when it previously never used to. Followed the link via @virginmedia app which recommended a new hub. Can't do online have to speak to person but been on hold for 1hr+ 3 times & gave up
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
Hi @virginmedia - what’s going on this weekend? TV and broadband sporadically working. Your site says everything is ok but I’ve not been able to connect to the internet all day and the tv service is having an absolute meltdown every hour or two.
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia Sort your muppet service out first!
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia hi team, any idea when I might get a call back as promised? Customer account number: 97476101 Complaint reference: C-291120591
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James Teodorini
(@JamesTeodorini) reported
from
Wandsworth, England
@virginmedia this is an absolute joke. No warning that there were issues with the AJ/Pulev stream so people are paying £26 for a basically unwatchable stream. If there's no refund you're defrauding your customers by getting them to pay for a service you knew wasn't working.
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia @LutzS it's now two ****** days and I have no Internet and can't get through via any channel. I'm super pissed! 2 Days with no answer! ****** ridiculous service!!!!!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@bigname81 @virginmedia 22 months of the same issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Chaplin
(@lindachaplin03) reported
@virginmedia Hi, yesterday I think you provided me with a link to get help with fake amazon robo calls which I get every day. I cant see it now and didnt make a note of the link, is there any chance of sending it to me again please? I live in UK and am Virgin Media customer.
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Deb Das
(@deb_simplex) reported
@virginmedia Have tried that as well but no luck. Now our broadband is also down and no one picks up the phone so that we can complain... is Virgin Media as a company still functioning?
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Speedie Meadie
(@speediemeadie) reported
@virginmedia thanks for your offer of a dedicated personal assistant + a lower monthly fee than @Hyperoptic. £20 less than you’ve been charging me.But it all came too late + after you’d previously only offered a £3 discount with an imminent price hike of £3 in March. Bad tactic.
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KellyMalone
(@KellyMalone_) reported
@virginmedia how do I get someone on the phone? I need to cancel my product
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Victoria Lamb
(@lamby28) reported
@virginmedia The best you can do is £70. Why is my 86 year old grandma, a customer of 30+ years who is isolated having to pay £70? This is twice as much as any other broadband provider and nearly twice as much as a new customer. I need some help as she cannot afford it
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Shelley Dunn
(@shelleydunnx) reported
@virginmedia My partner is the account holder and needs to speak with you about the contract renewal. How can we do this when your phone lines are constantly shut off and you don’t answer your text messaging service?
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Martin
(@mrbelham) reported
@virginmedia Hi is there an update at all please? Wifi is awful I have to get all the devices wired in as the WiFi just drops
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Jamo 🇳🇱
(@jamomonkeyboy) reported
@virginmedia I cant get thru to you call centre, dispite being on hold for ages. Not a good start for a new customer. Whats happening?
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Richard
(@The_Rich_J_H) reported
@virginmedia Not letting me sign in. Tell you what VM, why don’t you check area 20, then tell me if there are any issues?
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BEDRI KARAYAKA
(@Bedrikarayaka) reported
@virginmedia Wifi connection drops all the time. And no i have not spoken with anyone as your customer service is a nightmare to get in touch with.