Virgin Media Outage Report in Haringey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haringey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haringey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Haringey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hackney, Dagenham, Bushey, Bermondsey, Acton, Woolwich, Southwark, Wembley, Belsize Park, Islington, Ealing, Tower Hamlets and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Ilford |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haringey, England
Latest outage, problems and issue reports in Haringey and nearby locations:
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@virginmedia Every interaction with you overseas call centre is a horrible experience, long wait times, bad English, wrong information & get passed around the system. The only way to get anywhere is to threaten to leave and suddenly you are transferred to the UK where the problem is resolved!
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Janine
(@JanineAdelman) reported
from
Barnet, England
@virginmedia I will phone you, but wait a minute, my phone doesn't work!
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City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia Im not thick ofcourse all the cables are connected, it wouldnt tell me 30mb if the ethernet wasnt in. The hub has been reset whenever there is an issue, which happens to be every few days.
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Freddie AFC Owusu
(@Freddie_Owusu77) reported
from
Tottenham, England
@virginmedia @VirginMediaCorp @VMDotCom Virgin are a bunch of lying thieves and would not recommend anybody signing a contract, once they get you in they start treating you like crap.
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Tim Hughes 提姆·休斯
(@Timothy_Hughes) reported
from
Richmond, England
@virginmedia Thank you .... will try. — The text I got today said “With our Connect app, your WiFi can't hide. It's like a WiFi sniffer dog, hunting down blackspots.” You might like to point out to Marketing that a reword is needed as I took it literally. Thanks for your help.
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Mr T
(@onemistert) reported
from
Camberwell, England
@virginmedia We have engineer visit today so hopefully they can resolve. However it is vertically impossible to get to speak to one of your agents. That is really not good customer service. I tried to have the online chat on a weekday btw sonshould have been available after 6
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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Doug
(@dougmorton) reported
from
Ealing, England
Annoys me way more than it should that Virgin... sorry, LNER call their class 800s “Azumas” and the media are treating them as something new, when class 800s have been in operation on the GWML since 2017, just without a stupid brand name.
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Holly Christie
(@Holly_Christie) reported
from
Walthamstow, England
@james_etheridge @virginmedia I found Virgin so unreliable and their customer service so terrible that in the end I left them after 8 years of loyalty because I just couldn't work out what I was even paying for...
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Freddie AFC Owusu
(@Freddie_Owusu77) reported
from
Tottenham, England
@virginmedia Tried to call today waited for 20mins to get through finally got through to customer service and then they had to put me through the escalations team and as soon as i got through the operator pretended he could not hear then dropped the phone.
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Freddie AFC Owusu
(@Freddie_Owusu77) reported
from
Camden Town, England
@virginmedia @VirginMediaCorp @VMDotCom Virgin are liars and thieves they misinformed me, stole my money then after 20min waiting to get through to customer service they drop the phone on you. Do not go to virgin they are horrible
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
I love @virginmedia products, but detest their overseas call centres. Customer service is appalling! Been on the current call for 40 minutes and now I’m apparently being transferred somewhere else! I’m only trying to sort my contract out....
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@virginmedia Spoke to your woeful customer on Friday about how much compensation I was going to receive for my outage,I was assured I would get a call back, still waiting!!! #virginmedia #poorcustomerservice
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
After finally ending up speaking to a UK call centre all sorted! @virginmedia please sort of your customer service issues!
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Aubrey Davis
(@aubreydav1s) reported
from
Ilford, England
@virginmedia Still down. So I’ve now missed two live games and soccer Saturday. Been on hold at your call centre for 30 minutes now as well
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@virginmedia Worst Customer Service I have ever experienced 😡 Left hand doesn't know the right hand doing ! Consider the contract null & void @SkyUK On my way
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@virginmedia 5 different answers from different agents The best one was yesterday whilst on hold after being transferred to another person , waited half hour then they cut me off ! Finally got through to Nathan who is currently trying to resolve this issue, again !
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City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia The wifi is always flashing green. Even when it says there is no issue. Fortunately tho the contract is coming to an end which means so will payments👍. Paying for about 250Mb to get 30 on a wired connection
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Lesley Sanderson
(@LSandersonbooks) reported
from
Islington, England
@leepg @virginmedia I have this same problem @virginmedia rebooting doesn't solve the problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Boots McGee
(@KatangaUK) reported
@virginmedia Yes and it's blank, your service website and support are really bad
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Clare Hayward
(@clareybear76) reported
@virginmedia can anyone help me with my data costs, I seem to be using a lot more than I used too and I don’t know why….
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G Matheson
(@GMatheson5) reported
@virginmedia So where does this put me (and my wife who has the same issue) with our contracts! Are you saying we can terminate without penalty given the circumstances?
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Lulu Spellman
(@lulu_spellman1) reported
@virginmedia @virginmedia we were told to wait in last Saturday for engineer to reattend from 10 @ 16:00 no one attended so now I wait again today. Installs team cut me off multiple times when I asked simple specific questions like their name for a complaint
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ishtiaq malik
(@ishtiaq93559043) reported
Virgin media mobile phone steeling bills by putting fake telephone no on my account and no reply since 26th June after 4 calls reminder. What a service??
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Trina1982t
(@trina1982t) reported
@virginmedia I'm not your customer. But all the issues atarted when your guys dug up the road and pavement, and installed a new box at the end of the street.
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Simon Thomas
(@1stom1) reported
@virginmedia Why I am discussing this with you rather than customer services? I your bot passed me to a human there would be no issue
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AJ 🇬🇧 🇩🇪 🇸🇪
(@GreyWolfDesignz) reported
Only asking @virginmedia as your customer service team have screwed up yet again 😡
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Lulu Spellman
(@lulu_spellman1) reported
@virginmedia It’s today though@im not hopeful the issues will be resolved as the second line hasn’t been installed and your sending an internal install engineer again. I will be submitting a full complaint as will my daughter who holds the separate account. I need help to resolve not a link
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GaryGrier
(@GaryGrieer8) reported
@virginmedia It is not an issue this morning as i am working and looking at anything on demand. It is nearly every evening there is an issue with watching catch up or viewing something that requires an app. I really wonder what I am paying for sometimes