Virgin Media

Virgin Media Outage Report in Bushey Heath, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bushey Heath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bushey Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bushey Heath, Hertfordshire, England 05/30/2025 15:30

May 30: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bushey Heath, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Fulham, City of Westminster, Watford, Radlett, Isleworth, Islington, Enfield Town, Bushey, Paddington, Ealing, Harringay, Acton and Tottenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bushey Heath, England

Latest outage, problems and issue reports in Bushey Heath and nearby locations:

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia second weekend in less than a month without broadband/tv service. Disappointed.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?

  • alastairduns ALASTAIR DUNS (@alastairduns) reported from Richmond, England

    @virginmedia seems to be an issue in Twickenham with broadband. Signal just disappeared. This happens far too often. Your service & coverage is terrible

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?

  • jagraham90 Jonathan Graham (@jagraham90) reported from Tottenham, England

    @virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice

  • booshkla Alex (@booshkla) reported from Camden Town, England

    @virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now

  • tufnelljimmy James Anderson 🏛 (@tufnelljimmy) reported from Islington, England

    @virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.

  • tobe2b Andrew Lawden (@tobe2b) reported from Camden Town, England

    @virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded

  • PhilStace20 Phil Stacey (@PhilStace20) reported from Windsor, England

    @virginmedia Yes still on the phone with you guys. I hope the new house owner’s not reading this as they can use my services to their heart’s content until I can provide a transferable address. Very very poor @virginmedia

  • Mabs79 Mabs (@Mabs79) reported from Islington, England

    @virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok

  • alastairduns ALASTAIR DUNS (@alastairduns) reported from Richmond, England

    @virginmedia Apparently there are known issues being dealt with. According to your website should be fixed by 1500

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    One more time that @virginmedia network, proves to be unreliable.. How can an IT professional possibly work like this? If you have to restart your router all the time, change Internet provider.. Unacceptable #VirginMedia

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @Robshaw00 @virginmedia Thank you I have now emailed CEO as both Twitter and phone line are hopeless 😞 Neighbours have been advised outage is likely to continue until 12th - A further week @virginmedia #customersupport #customerclusterfuck more like

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    Virgin Media down since Saturday and EE with intermittent issues in the area today (can barely read Twitter). Universe conspiracy to stop me from working?

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?

  • kathrynahedrick Kathryn Bowers (@kathrynahedrick) reported from Islington, England

    @virginmedia what is going on with the WiFi on the Underground? I need to sign in every time and even when I do manage to I get a message about a certificate and can't actually get a signal? I'm a Vodafone customer for mobile but I have a home Virgin Media account

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia I'm sorry, without phone or Broadband I'm not able to confirm anything except that I don't have the service....or the service is being intermittent.

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WeaverStar AJ Irwin 🛸 (@WeaverStar) reported

    my internet is broken at home and I wonder if it has anything to do with the communal virgin media box being in bits across the neighbour's lawn...

  • PaulCoffield81 Paul Coffield (@PaulCoffield81) reported

    @virginmedia hi … new phone adapter is too small …. I need a 10 ft cable on mine … that’s 10 ft between the the phone where the small connector actually goes in to the phone base and where the phone connects to the line ! Help !

  • A_J_500 Mo J (@A_J_500) reported

    @virginmedia -- Why did you stop providing support via WhatsApp and live chat?

  • eltinhomg Eltinho (@eltinhomg) reported

    @virginmedia Ok! I have time to think Other companies are available for better service! I’m sure!

  • indy_khattran Indy (@indy_khattran) reported

    @virginmedia why am I still waiting for service. It has been over a month now for a house move. Over 6 hours spent on the phone getting blind transferred from one department to another. Complaints process on your website is broken as I can’t track the complaint’s #doyourjob

  • earlobd Elodie Cavill (@earlobd) reported

    @virginmedia Apparently there was a flaw in the online system: it sent out a fake installation date, but with full details. Apparently online the phone system was working... We were told Virgin were aware of this problem and it affected quite a few people, yet we weren't informed?

  • scottyb1875 Man on the Spot (@scottyb1875) reported

    @virginmedia trying to contact regarding downgrading my package to no avail. Tried to contact to cancel my services from Dec and was directed to install WhatsApp to chat. 20+years and I have had enough. Can you assist?

  • Eldersville Neil Elder (@Eldersville) reported

    @virginmedia Hi, tried making a complaint twice - trying to track it online but no luck - but no ref number given. Can I have advice on moving this matter forwards? Thanks

  • DeedeeVerde Dora XP (@DeedeeVerde) reported

    @virginmedia So what's happening in SN1 again? Both myself and neighbour have no service, but your automated phone line says there's no problem.... It's been just over 5 weeks that our problematic connection was fixed (after 3 weeks of an unusable service).

  • BradachGaming Brad 🦅 VTuber (@BradachGaming) reported

    @TwitchSupport @OBSProject @virginmedia on the phone to my ISP to see if there is a problem on my end