Virgin Media Outage Report in Bushey Heath, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bushey Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bushey Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bushey Heath, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, City of Westminster, Enfield Town, Hammersmith, Wembley, Islington, Ealing, Fulham, Barnet, Harrow, Amersham, Hampstead, Welwyn Garden City and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Bushey Heath, England
Latest outage, problems and issue reports in Bushey Heath and nearby locations:
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Geoff Neale
(@g_neale) reported
from
Camden Town, England
@premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.
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James Brown
(@JammieBun) reported
from
Hillingdon, England
Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
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MarcHayo
(@markhayo) reported
from
Kensington, England
Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.
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John T Davies 💙🇺🇦💛
(@jtdavies) reported
from
Ealing, England
@virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑
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Paul Simmonds
(@paulusthegrey) reported
from
Borehamwood, England
@virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.
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Rhymer Rigby
(@rhymerrigby) reported
from
London, England
@scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.
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Rebecca Gould
(@beccaleigh99) reported
from
Islington, England
@virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating
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John lumb
(@Johnlumb67) reported
from
Richmond, England
@virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.
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𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜
(@WordDoodler) reported
from
Tottenham, England
So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?
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maureen robert
(@morish1) reported
from
Hillingdon, England
@virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!
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Michael Butler
(@Michael73942063) reported
from
Welwyn Garden City, England
@virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address
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💋unknown💋
(@unknown45523435) reported
from
Hillingdon, England
Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia
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char🏴
(@charliewhu__) reported
from
Camden Town, England
@virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Collins
(@Emma___C) reported
@virginmedia hello! I've tried ringing (not working) and I did the online portal which just told me to ring/use the app. All I want to know is can I change my bundle to just broadband? Thank you
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Avenelle 💙
(@Avenelle5) reported
@virginmedia issues with Internet since Friday, TV ok. Can't get anyone to speak to. 2 people working from home and getting desperate now. Can you help. Doesn't appear to be down locally. #virginmedia #internet
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Laura
(@_ld12345) reported
When your WIFI goes down in the middle of an important meeting!!! 😤 Been having trouble with @virginmedia for a few weeks now. Would not reccomend!
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Rob Wylie
(@RWileECoyote) reported
Dear @virginmedia My mums phone isn't working and all the options via phone and online aren't helping? I don't live near her and she is in her 90's!! HELP!
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kayla
(@kayla56049245) reported
@vmbusinesshelp @virginmedia Also not surprised but its doesn't give me the option to DM, I would comment but I notice other peoples comments have been ignored, as usual I wonder why this company wastes money employing people who clearly don't know how to do their jobs, customer care and loyalty are a joke
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Katie
(@KatieRedshore) reported
@virginmedia No issues with Internet for over a year, but for the last month it keeps cutting out. Customers service tells me the only way to fix is for my to upgrade or pay money for boosters!! Totally unacceptable! I shouldn't have to pay for you to fix a problem!
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James Gorman
(@ThyHolyJebus77) reported
@virginmedia so we are continuing to have constant internet connection issues, your text service has also been ignoring us And has now messaged stating it cannot help with broadband problems. Is there now possible way to get in contact with you?
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BitsNPiecesVlog
(@BitsVlog) reported
@zdlifestyle_ @virginmedia 😲 Wow that's some bad customer service right there.
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Meena
(@Chai_Lounge) reported
@virginmedia over an hour wait to talk to someone, I understand staff may be fewer than normal but is this fair to the paying customer? Give an option for a call back....maybe it’s time to say goodbye
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Mark Ryder
(@mrmarkryder) reported
@virginmedia what on earth is going on in KT6? No broadband for 4 days. Kids can’t do exams and I can’t do any business. Shocking service