Virgin Media Outage Report in Bushey Heath, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bushey Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bushey Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Bushey Heath, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Watford, Bushey, Belsize Park, Radlett, West Drayton, Hampstead, Tower Hamlets, Wood Green, Acton, Islington, Enfield Town, Kensington, Finchley and Bermondsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Watford |
Wi-fi | |
| Bushey |
Internet | |
| Belsize Park |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bushey Heath, England
Latest outage, problems and issue reports in Bushey Heath and nearby locations:
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia [1/2]Other than my tv service being down for an entire month, I’ve had your customer service/faults/technical team pass me back and forth between yourselves acting as if I’ve reached a different department. All of whom have not helped me in the slightest. I’ve had 4 reps tell me
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BORDERJOE @virginmedia Joseph, my best advice to you and your father is to leave Virgin for BT or any other service provider that acts ethically and cares for their customers which Virgin evidently doesn’t.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?
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Kosh
(@koshmiah) reported
from
Camberwell, England
@Virginmwdia Waited over 1 hour for technical support only for the phone to be hanged up. Worst service every #virginmedia WORST CUSTOMER SERVICE
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bobby whirlwind
(@bobbywhirlwind) reported
from
Camden Town, England
@virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?
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Marc
(@MarcCarro11) reported
from
Rickmansworth, England
@virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.
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Claire Priestley
(@ClairePriestl8y) reported
from
Camberwell, England
@virginmedia why oh why can I never speak to anyone or get the support I need?
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@virginmedia At our dinner party last night you were voted the company with the worst customer service. Six months trying to get in contact. I WANT A HUB 3!!
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BamBamSam92 @virginmedia Mate, best advice is sack them off and get another service. Go for BT rather.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia I’m tired of hearing I can’t speak to a manager and one will reach out, I’m also tired of hearing your complaint will be escalated and I’m tired of paying and getting half a service. What must happen now?
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🙌 N E I L 🙌
(@Neilz1) reported
from
Camden Town, England
@virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia are the complaints team able to reach out? Consistently given the run around by all your customer service reps, you guys are unethical and quite frankly don’t respect your customers enough to keep promises. Will be going to @Ofcom next.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@simon_tabor @virginmedia My Virgin TV hasn’t been working since the 29th of July. They’ve “sent” 3 technicians, none of them have made it here. this is hands down the worst run service provider, with unethical, unhelpful customer service teams.
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Indra
(@indra_och) reported
from
Ealing, England
Hi @virginmedia @vmbusiness our wifi has been acting weird since yesterday morning. We have restarted the modem quite a few times but the connection is still quite unstable. Could you have a look?
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Gary
(@officialGMT) reported
from
Camden Town, England
Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Gibson
(@hoopy91) reported
@virginmedia I've already spent days tweeting you and disney, been on phone to you and disney no one knows what the issue is. Youre idea was to post on community forum and hope someone had an answer, disney asked me to get you to change IP, which I was told was happening.
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Oats
(@Ottisb) reported
@virginmedia You guys keep changing the times it’s going to be fixed it’s now showing 7pm fix time but I’m not going to hold my breath. Worse thing is I’m having to work from home like allot of people.
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Ryan Lewis
(@wpyz) reported
@virginmedia still down as part of the Leeds outage (fibre got cut?) Got an ETA when you think it might be back and sorted?
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Sandy Domingos-Shipley ❤️🇨🇦
(@SandyDShipley01) reported
@virginmedia Well getting a text saying estimated issue resolve 8am tomorrow is not acceptable. We haven’t had any service since Sunday morning. Now have to wait another full day. I can’t do any work as I can’t access my online files etc.. not sure my clients will find this acceptable
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Ibam
(@imzyii) reported
@virginmedia your Staff kept me on WhatsApp over an hour to Come to this but never listened to what I asked for #Vodafone its time for competition #virginmedia #cityfibre
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ComeAlongPond01
(@ComeAlongPond01) reported
@virginmedia Yes, says no issues with internet into house but issues with hub connectivity have restarted the router multiple times as suggested but made no difference
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Brendan O'Keefe
(@okeefe_brendan) reported
@virginmedia This link does not work and VM still down. It’s affecting all VM users in my block.
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Pete
(@P_K_Online) reported
I was considering streaming today, in a little way to help take my mind off of my slight hangover....but @virginmedia have other ideas and my WiFi keeps dipping in and out...so hopefully it can remain stable enough for me to at least play something rather than stream today
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Dave Cross
(@davorg) reported
@virginmedia I've been able to watch the episode on All4, but the problem is still there on TV360.
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David Lewis
(@AveragelyDull) reported
@virginmedia This is now the 3rd day of the last 5 that we’ve had intermittent broadband problems in CR5 area. Called 150 and get Apologies and We’re working on it. Trouble is it’s been happening since Thursday. Anything other than Apologies and We’re working on it?