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Virgin Media

Virgin Media outages and service status in Watford District, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Watford District, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 20, 3:20 AM GMT+1.
  • 51% TV (51%)
  • 35% Internet (35%)
  • 8% Wi-fi (8%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Watford District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Watford District, England

The most recent Virgin Media outage reports came from the following cities: Ealing, Hayes, Barnet, Southall, Watford, Harrow, Amersham, Hemel Hempstead, St Albans, Welwyn Garden City, Wembley, Elstree, Hatfield, Camden Town, and Chesham.

CityProblem TypeReport Time
Hayes Internet 22 hours ago
Barnet Internet 24 hours ago
Southall Internet 2 days ago
Watford Wi-fi 2 days ago
Harrow Wi-fi 2 days ago
Amersham TV 2 days ago

Nearby cities with recent reports

Watford

13 recent signals

2 days ago
Hatfield

8 recent signals

6 days ago
Ealing

7 recent signals

7 hours ago
Hayes

6 recent signals

22 hours ago
Harrow

6 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Watford District, England

Latest outage, problems and issue reports in Watford District and nearby locations:

  • Andrew007Uk
    Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from London Colney, England

    @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.

  • ExtremePCUK
    ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England

    @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • bendog90
    Ben Shaw (@bendog90) reported from Shenley, England

    @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

  • vision_e_media
    Vision Elite Media (@vision_e_media) reported from Hertfordshire, England

    @virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

  • EnriqueGuadiz
    Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    @virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.

  • the_hyper
    ⚡️TᕼE ᕼYᑭEᖇ⚡️O Índio 🇧🇷🇬🇧🇺🇦 (@the_hyper) reported from Croxley Green, England

    @virginmedia all services are down in Watford/Croxley area! Modem with green light since 6am. Any idea??

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Camden Town, England

    Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia any chance of a stable service?!?

  • TinaReading
    TinaReadingEditor (@TinaReading) reported from Amersham, England

    @virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?

  • jeannesmith1
    jeanne smith (@jeannesmith1) reported from Hillingdon, England

    @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Service page says no issues.

  • niroknox
    Niro Knox (@niroknox) reported from Potters Bar, England

    @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

  • Fatty_Koo91
    Bhaven Dusara (@Fatty_Koo91) reported from Harrow Weald, England

    How can it be called Virgin Media when it goes down so much??? #VirginMediaDown

  • morish1
    maureen robert (@morish1) reported from Hillingdon, England

    @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chellingsen
    Catherine McCullagh (@chellingsen) reported

    @virginmedia It just seems to be this show it has an issue with. I've set it to record the series and a lot of the time the recordings fail, or if I watch it live it goes off, one time the Ads were in the wrong place. I've not seen it happen with any other show or channel

  • SniperRais
    COVENANT ENFORCER ENGLAND (@SniperRais) reported

    @Benleo @virginmedia yes they are not good at customer service .... they only have process for what the business doeballs call the happy path. I had to suffer these morons until I could retire , they were coming through the Grad systems and qualifications were replacing wisdom and experience.

  • IciBigBen2
    Big Ben (@IciBigBen2) reported

    @jakebritishwall @virginmedia @Benleo Same here. They don’t give a **** about their customers. I avoid anything with Virgin name on it.

  • HypocrisyHunta
    Hypocrisy Hunter (@HypocrisyHunta) reported

    @virginmedia @Benleo Ben will get back to you, his internet is down. AGAIN.

  • kevin_carter_uk
    Kevin Carter (@kevin_carter_uk) reported

    @Benleo @virginmedia Perhaps it you being a **** whiney customer thats the issue??

  • Moonmanthrunner
    Moonman (@Moonmanthrunner) reported

    @virginmedia 4th day of no tv and none of the projected fix dates or times met. Compensation if and when fixed?

  • Cakes6G
    Cakes6G | Art on Objkt (@Cakes6G) reported

    @Benleo @virginmedia Kicked them years ago, awful service. Awful products.

  • revoraman
    Ric M. (@revoraman) reported

    @Benleo Well said, Ben. Yes, the WORST! You are in the public eye. Private Cstmrs like me who get billed for DD payments by @virginmedia , despite writing to Cust Svcs Exec in March, April, still cannot access emails, as their Support is totally inept+incompetent!

  • technicslover
    Technicslover (@technicslover) reported

    @Benleo @virginmedia All these companies are as bad as each other. Maximum price for minimum service.

  • AndrewPittman2
    Andrew Pittman (@AndrewPittman2) reported

    Ok @virginmedia, I’ve had enough. We’ve been without our TV for 6 days following the outage last week. We have been given several promises for dates that the issue will be fixed - hasn’t happened. I was promised an update by phone this morning - hasn’t happened. 30 year customer!