Virgin Media Outage Report in Watford District, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watford District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Watford District, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Bushey, Greater London, Camden Town, Southall, Hampstead, Wembley, Ealing, Harrow, Kensington, Northolt, Stanmore, Welwyn Garden City and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watford District, England
Latest outage, problems and issue reports in Watford District and nearby locations:
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دانه الضبيب
(@DanaAldubaib) reported
from
Paddington, England
@virginmedia Yes I would like to cancel my service and still no one answer !!
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Harefield, England
.@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Georgia Mumby
(@georgiamumbles) reported
from
Camden Town, England
@virginmedia hey my WiFi is down and I’ve been trying to get through to somebody in your call centre for ages - I was on hold until way after closing time and your message feature doesn’t work 😞 HEEEELLLPPPP!!!!
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Thanks for trying to help, it’s currently on 54 mins waiting another 8 mins and I’ll get cut off again
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Jane Hirst
(@JaneLHirst) reported
from
Barnet, England
@virginmedia I'm sorry, if your people can't get their acts together I'm not going to chase them and I'll be looking into our service options tomorrow
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Anna Goodger
(@anna_j_banana) reported
from
Hemel Hempstead, England
@virginmedia I’ve been trying to call the past two evenings to cancel my new package and both evenings I get the message saying that you’re too busy and to call in the morning. Not handy for people working full time! I just wanted to make sure that you don’t charge me for it!
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Dominic Green (🇬🇧 Not my PM 🗳️)
(@domgreen) reported
from
Welwyn Garden City, England
. @virginmedia tech support have just made my day! #security #plaintextpasswords 🔓
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please
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Wilder Fulford
(@wilderfulford) reported
from
Kensington, England
@virginmedia @virginbroadband. You have failed to fix the failings of your fibre optic so-called broadband in W11 for months. We are going back to BT as soon as we can.
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!
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Bobby Harding
(@bobby_harding_) reported
from
London, England
I have just received the most atrocious customer service from @virginmedia ! WiFi was supposed to be here two days ago because it was signed for at the wrong address & I’ve just been told by a supervisor that there’s nothing they could do, thanked me for my time. Then hung up!😡
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!
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Janine
(@JanineAdelman) reported
from
Barnet, England
@virginmedia I will phone you, but wait a minute, my phone doesn't work!
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Georgia Mumby
(@georgiamumbles) reported
from
Camden Town, England
@virginmedia That leads me to just our conversation history. I’ve done all the hub checks according to your website and it’s still not working
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Bobby Harding
(@bobby_harding_) reported
from
London, England
@virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.
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City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia Im not thick ofcourse all the cables are connected, it wouldnt tell me 30mb if the ethernet wasnt in. The hub has been reset whenever there is an issue, which happens to be every few days.
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Send News!☝🏾🇧🇧 #ReachOverTheNoise 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia I've gone through all of that and have no answers. I'm sorry you were no help at all
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia trying to speak to someone, on hold for 62mins and get hung up on! Paying for M500 b/band and getting 97mbps is not on by any standards by guessing by your customer services you have no standards #poorcustomerservice #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jamie hayward
(@jamie3984) reported
@virginmedia what is the quickest way to cancel… Terry the triage bot has informed me the wait is over 4 hrs, you don’t have a human I can talk to apparently? I can’t get through on the phone! seriously your service sucks.
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John Morgan 💙
(@JohnMor97232403) reported
@virginmedia One very extremely annoyed virgin customer, I cannot rate your broadband services and fixing in the issue. Still intermittent issues with broadband outage. Feel I have been mis-sold a service that you can’t supply.
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Kayleigh
(@_kayleighsutton) reported
@virginmedia We just closed our account and switched providers. The lady was quite unhelpful and was asking me to put my computer into safe mode although I explained the computer wasn’t wired up or switched on. I was told the reason for the poor service was due to the Xbox…
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JG
(@gleesooon) reported
@virginmedia every week I'm suffering 1 to 2 days of no Internet with constant faults. You services won't help and keep going to error pages. The service phone number keep saying they don't know what's wrong and havnt provide any solution - what can I do
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Gregg Bro
(@therealgreggbro) reported
another day with @virginmedia internet issues... does your internet even work?
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Annie blyth
(@AudreyBlyth) reported
@virginmedia so day 2 of no services , tell me why I cannot speak to a real person...site tells me there is an issue, next minutee no issue... come on , I work from home...broadband is essential! I pay you for a service...you broke your contract by not providing that .
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DamoC
(@damonc81) reported
@nolsw @virginmedia Call back and try to connect as a new customer..bet that works
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Alexandra Jowett
(@AleexJ) reported
@virginmedia And also customer service multiple times
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Derrick Williams
(@Redskinblack) reported
@virginmedia I suppose using customers is cheaper than using network monitoring tools.
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Z Icer
(@Zicer2) reported
@virginmedia I'm trying to cancel my services with you. I'm not able to get through, can I cancel via Twitter?