Virgin Media Outage Report in Watford District, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Watford District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Watford District, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hemel Hempstead, Bushey, Ealing, Muswell Hill, London, Greenford, Finchley, Watford, Slough, Kensington, Acton, Amersham, Camden Town, Borehamwood and Radlett.
City | Problem Type | Report Time |
---|---|---|
London | Wi-fi | |
London | Internet | |
Hemel Hempstead | Internet | |
Bushey | Internet | |
Ealing | Internet | |
Muswell Hill | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watford District, England
Latest outage, problems and issue reports in Watford District and nearby locations:
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please @virginmedia fix your street cab NW3
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@virginmedia NW1 7PX broadband network is down
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Russ
(@rusblake) reported
from
Hillingdon, England
With all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Rish
(@TheRealRealRish) reported
from
Barnet, England
@virginmedia 12 hours I’ve waited for someone to respond on your text service, this after waiting an hour and speaking to someone last week who said I had to use the text service after your letter arrived.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@virginmedia please can you disconnect me as soon as possible. Your service is appalling and your price hikes are ridiculous. Contact me ASAP seeing as I can't even get into My Virgin Media. I'm fuming.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
Oh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.
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Nirav Dalal
(@DalalNirav) reported
from
Harrow Weald, England
@virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall
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Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.
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Nick Spero
(@nickspero) reported
from
Barnet, England
@virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch
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David Waddell
(@davidwaddelluk) reported
from
Camden Town, England
Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom
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SG
(@Gooner_Stu1) reported
from
Camden Town, England
@virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue
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Nicole 💛
(@nblackman91) reported
from
Slough, England
@virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄
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AnnRaj
(@anandhinagaraj) reported
from
St Albans, England
@virginmedia internet in our area is terrible. We pay 129 per month but get the worst service. Can you pl help
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Miguel
(@Mig_Fairweather) reported
@virginmedia Yes I’ve done both multiple times and still having the same issue
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Massimo
(@mas56397110) reported
@virginmedia Refused to give me a dongle or data box or even to switch me onto a wifi service whilst waiting for fibre to be installed. Means I'm using mobile data. Can't attend Teams meetings from home. I have had enough of this. cc: @LutzSchueler do something !!
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Alex
(@alexsharples) reported
@virginmedia has to be the worst internet going, dial up was more reliable!
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Joshua Evans
(@jevo2205) reported
@virginmedia Been trying to book a visit online but it either tells me to return in 24hrs or gives me the error page above. Unfortunately I have been unable to speak with anyone that’s able to help. This is my last attempt before giving up.
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Rybot
(@Ryanbro25272258) reported
@virginmedia got no Internet. Down since last night, said service issue in area and has been fixed but still no Internet for me. I have rebooted, and reset router. Still no Internet. Service definitely down but virgin seems to be saying area is OK, clearly not though
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Katrina Harris MA
(@KatHarris42) reported
@virginmedia I am trying to find your chat function to report problems with my broadband, where can it be found. I upgraded my internet speed to stop access issues, as working from home and the internet servìce has been appalling the past 3 days.
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Miguel
(@Mig_Fairweather) reported
@virginmedia It is still doing the same thing… considering you took so long to reply can you ask a useful question that will help get the issue resolved
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Rachel Douglas
(@mmmm_techno) reported
@virginmedia When I press the submit button, it gives me a complaint ref of **** and when I go back to my account it doesn't have a log of the complaint I just submitted. I've done that 3 times now
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Ben Drayke
(@BensMediaOrb) reported
Hey @virginmedia your broadband has gone down in the CR0 area for the 6th or 7th time this week, 😡
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Joshua Evans
(@jevo2205) reported
@virginmedia Unfortunately no improvement. It’s been a persistent issue for months. 10+ times per day the whole connection drops for 45s or so. Tried all the script solutions (including the reboot…). Both Ethernet and wifi drops. The router is in modem mode. It still happens when it’s not.