Virgin Media Outage Report in Watford District, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watford District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watford District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Watford District, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Ealing, Bushey, London, Camden Town, Paddington, Wembley, Radlett, Finchley, Harrow, Northwood, Slough, Acton, Hayes, Watford and Colindale.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Total Blackout | |
| Ealing |
Internet | |
| Bushey |
Internet | |
| London |
Total Blackout | |
| Camden Town |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watford District, England
Latest outage, problems and issue reports in Watford District and nearby locations:
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia I would just like to Get the service I pay for ... that would be phenomenal
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@bigname81 @virginmedia 22 months of the same issues
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia If I remember correctly, he was supposed to come back with a ladder to check the cables outside the building. The connection goes down on all the devices at the same time.
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia never did I think that in 2020, I'd be home struggling with terrible broadband. Its been more than 24 hours now! #virginmediadown
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
Virginmedia warning why would you sign up have had no internet all morning virgin say no issue but has been intermittent for weeks. WFH no chance. Agh
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia No known faults in the area, which means nothing since I don't have any connection at all. Would love to know two things: 1) when you'll fix this problem? 2) are we getting any compensation since we are using our 4g to get our work done?
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia any chance of help. Internet is intermittent for last 2 weeks. No internet this morning trying WFH no chance. Rebooted hub several times checked connects no issues in the area what next??
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.
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David Israel
(@davidal123) reported
from
Bushey Heath, England
@virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia looks like I'll never have internet again. No connection since this morning!
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Nope, this is a problem being experienced by everyone in the neighbourhood at the moment. @virginmedia has monopoly here & it's really not ideal when we are in Tier 3 working from home. #help #virginmediadownagain
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@aka_Tony_Davies @virginmedia I wish I could say the same! I bet if I get the right person to fix the problem I would be raving too! 22 months on hundreds of pounds immobile data charges while being at home most of the year...
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia internet intermittent for weeks have not had a connection all morning. Quick to take our money but shocking service.
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia It could explain the upload. Why the WiFi has trouble ,as is no issue over wire ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Declan McCabe🐜#8433
(@Cardiffarmyant) reported
@virginmedia Sure, if your customer service wasn’t so pants 👍
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Pauline Wilson
(@Pauline61412538) reported
@virginmedia Yes and with the leaving department. Still having issues only been since last March (2019) seems to be that no one can help. Having yet another box being sent out. If not sorted then I am off. Paying for channels that I cannot get on both boxes.
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Al McNair
(@al_mcnair) reported
@virginmedia any ideas as to how I can cancel my contract? Have spent an hour on the phone (across two phone calls) and have then been cut off twice trying to reach your moving team....
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Lezia
(@leziadavies) reported
@virginmedia Your team is clearly NOT helping customers as is evidenced in these replies. Actually give replies to issues. Not effective communication BS and worthless apologies
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Spyros
(@Spyro_84) reported
@virginmedia Also you are not sorry to hear of the experience you are just fed up of being told how incompetent and useless your team are and the service offered is simply rubbish. Let’s be honest.
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George Rosenberg
(@GeoRosenberg) reported
@jonkingh @virginmedia My solution. Not cheap but not too expensive either. works wonderfully. A 5G router from Vodafone. Incredibly fast and reliable. Eventually you can rid of Virgin.
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Simon McGaw
(@McgawSimon) reported
@kthompsett @virginmedia This is for @virginmedia based on my service both technical and personally I would like my contractec terminated as soon as you find it possible. It has been disgraceful. I have found out you have not noted all my phone conversations. The ones you have are incorrect.
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janice rutlege
(@JaniceRutlege) reported
@SoloSays @virginmedia I use to experience same problem on my hacked account...but I got referred to @petetools on Instagram ..they are so fast and reliable!!
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Jessica Freeman
(@theonlyMrsF) reported
@virginmedia What is up with your phone systems! We've just had customer service put the phone down on us twice!!! 4 hours I've spent on hold today and you cut me off..... twice!! Can someone just call me back?? Why is that so hard!!
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Matt Stone
(@MeMattStone) reported
@virginmedia The live chat window specifically states “Unfortunately, this team cannot help diagnose or fix faults on any of your services”