Virgin Media outages and service status in Welwyn Garden City, England

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn Garden City, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Watford, Luton, Borehamwood, Hertford, Elstree, Barnet, Hitchin, Stevenage, Hemel Hempstead, Potters Bar, St Albans, Welwyn Garden City, Harpenden, and Waltham Cross.

City	Problem Type	Report Time
Enfield Town	Internet	1 hour ago
Enfield Town	Internet	2 hours ago
Watford	E-mail	7 hours ago
Luton	Internet	1 day ago
Borehamwood	Phone	4 days ago
Hertford	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

• 
  Maz 💙 (@marionmurray13) reported 56 seconds ago from Enfield Lock, England

  @virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault

• 
  Paul Swain (@PaulswainDJ) reported 6 minutes ago from Kings Langley, England

  @virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷

• 
  Peggy Dyer (@Mrspdyer) reported 7 minutes ago from Barnet, England

  @virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.

• 
  John Sanderson (@SanderjoJohn) reported 10 minutes ago from Barnet, England

  @MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.

• 
  Ella A Cutler (@angelstorm13) reported 13 minutes ago from Welwyn Hatfield, England

  And it's down again. #virginmedia

• 
  Michal Siewniak (@MSiewniak) reported 15 minutes ago from Welwyn Garden City, England

  Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

• 
  Ben Shaw (@bendog90) reported 18 minutes ago from Shenley, England

  @virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490

• 
  PAT WEBB (@nan2thou) reported 24 minutes ago from Enfield Lock, England

  When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

• 
  Carlo (@Pegnarista) reported 25 minutes ago from Stanstead Abbotts, England

  @virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above

• 
  Maz 💙 (@marionmurray13) reported 29 minutes ago from Enfield Lock, England

  @virginmedia You choose NOW to bring down my services 😡😡😡😡

• 
  Mike Desborough (@mjdes) reported 32 minutes ago from Stevenage District, England

  @virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.

• 
  Seemtab Ahmed (@ahmed_knp) reported 35 minutes ago from Luton, England

  @virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?

• 
  Lynn Beattie (@MrsMummypennyUK) reported 36 minutes ago from Knebworth, England

  @virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.

• 
  Alistair 🏴‍☠️ Burns (@gashead) reported 37 minutes ago from Hatfield, England

  Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.

• 
  Peggy Dyer (@Mrspdyer) reported 40 minutes ago from Barnet, England

  @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

• 
  Niro Knox (@niroknox) reported 41 minutes ago from Potters Bar, England

  @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

• 
  Paul Simmonds (@paulusthegrey) reported 48 minutes ago from Borehamwood, England

  @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

• 
  Lynn Beattie (@MrsMummypennyUK) reported 53 minutes ago from Knebworth, England

  @virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 57 minutes ago from Broxbourne District, England

  @virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get

• 
  🆎 (@_Brady1_) reported 57 minutes ago from London Colney, England

  @virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brett Williams (@brettwill82) reported 3 minutes ago

  @LFCTV why is your tv guide not working on virgin media ?

• 
  Steven Mills (@srmills90) reported 4 minutes ago

  @elissetennis I’ll try again tomorrow. I’ve had problems trying to watch streams through Amazon Prime via TNT/HBO with my provider (Virgin Media.) It shouldn’t be this confusing! And I can’t even seem to sign up for TNT Sports through the app to watch on my smartphone anymore!

• 
  Boxing and Realtalk (@SexyBoxing1) reported 6 minutes ago

  @ReturnofColin2 @virginmedia customer service

• 
  Paul Jones (@PaulFJonescom) reported 8 minutes ago

  @virginmedia are totally incompetent. Cancelled my service. Was told I will get a final bill and can ignore my current bill. Now have final bill and have a late payment charge for previous bill added. Cant get through on phone lines. Be wary when cancelling your services people!

• 
  MrBazza 🎬 (@MrBazza) reported 8 minutes ago

  @virginmedia I logged a complaint a few weeks ago regarding mis-sold broadband rate. I rejected your initial offer in writing, then spent over 1 hour on hold only to be promised a callback in 20 minutes that never happened. Please check my complaint.

• 
  Rachel (@NitonCalling) reported 10 minutes ago

  @virginmedia Is there an issue with your email servers? I’m getting the odd few emails but know I’ve not received others and not showing on webmail either

• 
  Brett Williams (@brettwill82) reported 15 minutes ago

  @virginmedia anyone’s lfc tv channels tv guide not working ?

• 
  john rowan (@jokewapo) reported 21 minutes ago

  Since @O2 and @virginmedia got together what shite show it is. O2 signal is terrible and Virgin WiFi has went from being brilliant to petty poor

• 
  Ermito Fernandes (@ErmitoF) reported 22 minutes ago

  Frustrating internet outage all day from @virginmedia while neighbors stayed connected! 😡 ​Had to cancel crucial work meetings and risk client deadlines with zero proactive suppor from service provider. ​Anyone else experiencing selective blackout?

• 
  rob smith (@robsmit54519473) reported 24 minutes ago

  @scripture36 @virginmedia Perhaps try being actually disabled. Instead of a bit slow