Virgin Media outages and service status in Welwyn Garden City, England

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn Garden City, England

The most recent Virgin Media outage reports came from the following cities: Barnet, Luton, Enfield Town, Watford, Welwyn Garden City, Stevenage, Hertford, St Albans, Waltham Cross, Hemel Hempstead, Borehamwood, Hitchin, Welwyn, Elstree, and Potters Bar.

City	Problem Type	Report Time
Barnet	Wi-fi	4 hours ago
Luton	Internet	8 hours ago
Enfield Town	E-mail	1 day ago
Watford	Wi-fi	2 days ago
Enfield Town	Internet	4 days ago
Watford	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

• 
  Graeme Puttock (@GraemePuttock) reported 2 minutes ago from Enfield Lock, England

  @virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2

• 
  XxSousaxX (@sousax_x) reported 5 minutes ago from Broxbourne District, England

  @Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing

• 
  Maz 💙 (@marionmurray13) reported 11 minutes ago from Enfield Lock, England

  @virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??

• 
  Peggy Dyer (@Mrspdyer) reported 15 minutes ago from Barnet, England

  @virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.

• 
  Lynn Beattie (@MrsMummypennyUK) reported 17 minutes ago from Knebworth, England

  @virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.

• 
  Big E (@lutonmagoo) reported 18 minutes ago from Caddington, England

  @virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service

• 
  🆎 (@_Brady1_) reported 19 minutes ago from London Colney, England

  @virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??

• 
  Mike Desborough (@mjdes) reported 21 minutes ago from Stevenage District, England

  @virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 25 minutes ago from Broxbourne District, England

  @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

• 
  James Brown (@JammieBun) reported 29 minutes ago from Enfield Lock, England

  @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

• 
  Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported 31 minutes ago from Barnet, England

  @SilentMugger @virginmedia Yes I'm shocked too, didn't think it would be this long & they best fix it as I can't work and I'm using all my mobile data to try and contact them. Really bad service.

• 
  Big E (@lutonmagoo) reported 32 minutes ago from Caddington, England

  @virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?

• 
  David Renton (@david_renty) reported 36 minutes ago from Barnet, England

  @virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.

• 
  Sandeep Pandya (@spandya1) reported 45 minutes ago from Watford District, England

  @virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?

• 
  Laura (@Laurad0707) reported 46 minutes ago from Broxbourne District, England

  @virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please

• 
  Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported 47 minutes ago from Barnet, England

  @SilentMugger @virginmedia It's been over 24 hours now and I've now been told it will be 10am tomorrow. I'm in North London, not in the wilderness. Its shocking that there's no Internet in the city. Maybe there service is getting worse.

• 
  Peggy Dyer (@Mrspdyer) reported 51 minutes ago from Barnet, England

  @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

• 
  Michael Butler (@Michael73942063) reported 52 minutes ago from Welwyn Garden City, England

  @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

• 
  PAT WEBB (@nan2thou) reported 53 minutes ago from Enfield Lock, England

  When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

• 
  Big E (@lutonmagoo) reported 55 minutes ago from Caddington, England

  @virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Barker 🐈 🔭🐝🌹🍅 (@Kiai_Kas) reported 6 minutes ago

  Why are the match streams not working for tonight's matches @SkyFootball @virginmedia People pay a lot of money for this so-called service. It's not good enough

• 
  Irate_Jobbie (@Irate_Jobbie) reported 9 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  James (Jim) Naismith (@JHNaismith) reported 11 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  Seren 7 (@Seren_7) reported 17 minutes ago

  @virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?

• 
  ℂ𝕒𝕣𝕣𝕪𝔾𝕒𝕣𝕪 🇬🇧 (@CarryGaryUK) reported 19 minutes ago

  Virgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.

• 
  Paul Hulse (@paulpresenteruk) reported 20 minutes ago

  Dear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.

• 
  1965 Blue 1878 (@noimspartakus) reported 20 minutes ago

  @virginmedia do you have any issues in WA9? My internet has gone down 😡

• 
  Philip Robson (@philnap73) reported 21 minutes ago

  @InPostUK Thanks but @virginmedia say it is with you and down to you to deliver. How does this get resolved? It does not appear to have left your depot

• 
  Ed Jones (@edujones14) reported 25 minutes ago

  @Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!

• 
  M-O-O-N (@Borgle1) reported 28 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.