Virgin Media Outage Report in Welwyn Garden City, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hertford, Barnet, Watford, St Albans, Chingford, Enfield Town, Buntingford, Hemel Hempstead, Luton, Stevenage, Welwyn, Waltham Cross, Hitchin and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
TV | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.
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Terri
(@Rex_Comms) reported
from
London, England
Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@reece_dinsdale @virginmedia is terrible for that. Its website seems designed to navigate you away from finding contact details and customer services.
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia *sigh* it’s ok. I was overreacting too - I had some stuff I was working on and I felt that it was my router that was at fault. Once I knew it was a network issue I was able to relax (and subsequently used 5gb of my mobile data allowance) - at least my hardware still works!
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia What if Postman Pat's cat intercepts it? Was told without a password, data protection prevented discussion of a billing issue.
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia It seems whatever time of day I call it’s ‘busier than normal’. Hmmm. My internet connection is awful is the problem. I’d love someone to call me.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia Completely down
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia Your agent told me that only 2 people are working. 2 people!!! I pay for a high performance business line. Unbelievable. Cost cutting over customer care. Your shareholders will be delighted.
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Peter
(@medicman2011) reported
from
Loughton, England
@virginmedia Of course I'm a customer. It's you renewals call centre that ring twice a day.
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amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia I’ve already done that. It says no known issues.
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia No worries. I’ll just spend a third hour on the phone to have someone read a script to me that doesn’t answer my question. I’ve got nothing else I’d rather do. Cracking service guys. Really feeling that you care.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service
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Hollie O'Connor
(@Holliejoanne23) reported
from
Stevenage District, England
Hi @virginmedia I’ve just been on hold for an hour as I need to speak to you on behalf of my Nan who have recently been widowed. Your colleague has just hung up on me mid-conversation. Can somebody call me back please as a matter of urgency, she is a vulnerable customer.
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Jean Rauwers
(@jeanrauwers) reported
from
London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MrMaNeKoPiTe #19🏆
(@mr2sly) reported
@virginmedia why am i paying big money every month for terrible internet connection? All day and every over day it reboots like 3 times a day, and today it cuts out every hour, I’ve had enough of this terrible service.
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Craig Marr
(@craig_marr) reported
@virginmedia They did suggest sending out an engineer but I refused as both my boxes have the issue so don't feel it's a hardware issue and don't want someone in my house trying to fix what looks like a set up issue, especially in the current climate
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Steve
(@stevearcher111) reported
@virginmedia Our broadband, TV and phone services have all gone down. Called customer service and they’re sending an engineer out next Wednesday. App says issue with phone in our area. Is there a wider outage? Person on phone just working to script so couldn’t answer that.
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MrMaNeKoPiTe #19🏆
(@mr2sly) reported
@virginmedia why am i paying fir terrible internet service? Every hour it cuts out & reboots at least 3 times a day, but today every hour it cuts out, seriously I’ve had enough.
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Alex Charing
(@lordcharing) reported
Hi @virginmedia really not impressed with the service for my dad's house. You've cancelled engineer appt without telling us. Engineers have attendance the property without it being logged and wifi has been intermittent for 6 weeks. £93pm for no wifi/TV & awful CService. DM ME.
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Lee
(@jidder42) reported
@virginmedia my email has been down since this evening, told to come back in 1 hour, Now I'm told my details are incorrect (they are not) and I need to contact technical help - They are shut until tomorrow morning ???? Disgusting I cant get in contact - this is a 24hr world now !
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Andy Robertson
(@KirkshawsColts) reported
@virginmedia i have to say i am shocked with the level of service i received today with the issues im getting with my broadband.Still not fixed and cutting out when im on video calls with customers.told i dont pay to get wifi i pay for broadband and if i need a signal drill holes
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ً
(@MUFCnico) reported
@virginmedia FIX YOUR ******* INTERNET
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Matt Day
(@meday72) reported
@virginmedia is your movies on demand service down. Trying to access my service from PA3 4BY retry abs reboot with no joy - is there an issue. #neverworkswhenyouwantit
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Haven
(@Haven64797038) reported
@virginmedia fix Ur internet connection. I have artifacts to farm yk.