Virgin Media outages and service status in Welwyn Garden City, England

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn Garden City, England

The most recent Virgin Media outage reports came from the following cities: Waltham Cross, Hatfield, Elstree, Watford, Hemel Hempstead, Luton, Stevenage, Enfield Town, Hertford, Cheshunt, Borehamwood, Hoddesdon, Barnet, Potters Bar, and Hitchin.

City	Problem Type	Report Time
Luton	TV	2 minutes ago
Enfield Town	TV	8 minutes ago
Stevenage	TV	8 minutes ago
Welwyn Garden City	TV	9 minutes ago
Waltham Cross	TV	12 minutes ago
Hatfield	TV	15 minutes ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

• 
  Maz 💙 (@marionmurray13) reported 7 minutes ago from Enfield Lock, England

  @virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.

• 
  Peggy Dyer (@Mrspdyer) reported 11 minutes ago from Barnet, England

  @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

• 
  Daymo Alexander (@Daymoalexander) reported 16 minutes ago from Hemel Hempstead, England

  @virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer

• 
  Sian Milner (@sianhelena_m) reported 22 minutes ago from Hitchin, England

  @virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…

• 
  Mike Desborough (@mjdes) reported 24 minutes ago from Stevenage District, England

  @virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.

• 
  Sandeep Pandya (@spandya1) reported 27 minutes ago from Croxley Green, England

  @virginmedia An engineer came today. Issue resolved. If you remember I told you that it was highly probable that work being performed at a cabinet on our street may have resulted in our issue. I also told your telephone support team. That’s exactly what had happened. Appalling service.

• 
  Ella A Cutler (@angelstorm13) reported 30 minutes ago from Hatfield, England

  Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

• 
  Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported 33 minutes ago from Barnet, England

  @SilentMugger @virginmedia Richard. don't bother. I've had various Internet providers and virgin is the worst. I've been without Internet for 23 hours and counting now and still can't get hold of anyone to help. I can't do my job and they appear to have issues all over the UK.

• 
  🎀･ﾟ✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀 (@LadyNajaGirl) reported 34 minutes ago from Luton, England

  @virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.

• 
  Lynn Beattie (@MrsMummypennyUK) reported 44 minutes ago from Knebworth, England

  @virginmedia No outages. Just issues with my line. There has been for 2 months.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 44 minutes ago from Broxbourne District, England

  VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

• 
  Manny Montanaro (@MannyMontanaro) reported 54 minutes ago from Enfield Lock, England

  @virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼

• 
  Peggy Dyer (@Mrspdyer) reported 56 minutes ago from Barnet, England

  @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 57 minutes ago from Broxbourne District, England

  @virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get

• 
  Mac Laubscher (@LinkedinMac) reported 59 minutes ago from Bushey Heath, England

  @virginmedia any idea why services are down across the board in WD23 postcode area?

• 
  Manny Montanaro (@MannyMontanaro) reported 59 minutes ago from Enfield Lock, England

  @MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 60 minutes ago from Enfield, England

  @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

• 
  Mansukh (@mmpa4) reported 1 hour ago from Watford, England

  @virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.

• 
  Grant Osborn (@Gosbo68) reported 1 hour ago from Northaw and Cuffley, England

  @virginmedia Wi-Fi still down.

• 
  Graeme Puttock (@GraemePuttock) reported 1 hour ago from Enfield Lock, England

  @virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salmongymnast (@Danny_f1_fan) reported 4 minutes ago

  @virginmedia why is your Internet been down in tq1 for 3 days ??

• 
  Johnald McDicko (@McDickotheRed) reported 5 minutes ago

  @virginmedia @bazzaclem Baz - save yourself the hassle. Just be an introductory customer for someone else. Easy

• 
  Karen’s Tweets (@LorryLocket) reported 6 minutes ago

  @virginmedia Thanks but when I try to access emails via logging into MyVirginmedia it says my email account doesn’t exist. Will this still help?

• 
  Roland Hesz 🎸⛩️🏳️‍🌈 (@rolandhesz) reported 8 minutes ago

  Hey @virginmedia, is it correct that I am not allowed to read the contract before I sign up but I still have to tick the "I have read it..." checkbox to sign up? That's what your customer service agent is telling me now. I thought it was a broken link but I'm told otherwise.

• 
  mike henry (@MikeHenry58) reported 11 minutes ago

  Does anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬

• 
  kevin cox (@kevin_cox9211) reported 14 minutes ago

  @virginmedia can not contact virgin by phone tv channels playing apps not working right. What's going on.

• 
  Balvennie999 (@balvennie999) reported 15 minutes ago

  @virginmedia Hi. My TV service is not working. I cannot get through on the phone and online it says you cannot find my account. How do I resolve this?

• 
  Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported 15 minutes ago

  @virginmedia been waiting for your call since Saturday, been private messaging several times a day since last week. Appalling service.

• 
  Greg Eden (@EdenGreg) reported 17 minutes ago

  @status_is_down Virgin media Down TV not working in Lincolnshire

• 
  Brenda Malloy 🇮🇪🇵🇸🎶🎶🎶 (@dubliner24) reported 18 minutes ago

  @VirginMediaIE @virginmedia your new 'work' is substandard, a coiled electrical line blowing around over my house striking other lines making abominable noise putting electric circuits out, not to mention the obscene euros u charge for not providing service. Cancel my account.