Virgin Media Outage Report in Welwyn Garden City, Hertfordshire, England
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The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Barnet, Waltham Cross, Luton, Enfield Town, Hitchin, Hemel Hempstead, Chingford, Welwyn Garden City, Stevenage, Cheshunt, Hoddesdon, St Albans and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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Tracy Payne
(@mis_tips) reported
from
Stevenage District, England
@virginmedia can customer services please call me urgently yet again I have no broadband I'm sick of it account number229202306
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia This is the point your system is not showing any issues but several of us in the area are experiencing low speeds. So there is obviously a problem.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So over joyed we had Internet... 1st day I get to test and. Yep ping test proves getting less than 33% of my paid for service. One of 2 options. 1 @virginmedia are screwing up again (occurs often) or 2. The Hub 3 still has xesign/systems faults.. Last time replaced with hub 2.5
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Soooo when a company becomes a Monster & just.cAnt control itself... @virginmedia... Today had 2 confirmations that Fridays order bodged and new order for Wed how did I know well no news from yodel... Complaint team rang assured me it(fri orig) would turn up tomorrow, 1/2
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Tracy Payne
(@mis_tips) reported
from
Stevenage District, England
@virginmedia I urgently need a call from customer services I used all my minutes trying to cancel my contract and they put me thru to tech support I want to leave I'm sick of being fobbed off please get in touch urgently
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Reggie The Dachshund
(@K9Reggie) reported
from
Waltham Abbey, England
The Master has been trying to get @virginmedia since February, but @virginmedia can’t get there act together, never mind all that super bolt stuff. Guess we’ll have to crawl back to @bt_uk
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia seems Enfield EN3 customers are being told there isn't an issue with speeds. Funny that so many are complaining.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@solomonsifa @virginmedia Sighs bunch of wasters.... World's going to hell in a hand cart Dom.... Just finished my reviews emulating your advice... And whirlwind has hit... 2 clients poasi ly of post MIFID2 reports from DFM... Internet down and xmind my go to linking process goes... Sighs😭😭😭
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Susan Barton
(@13todinner) reported
from
Watford, England
@virginmedia Spent an hour on the phone to say that we cancelled the engineer! This is not true at all. Very disappointed being a customer from day 1! Paying a line rental for over a year when it's not working can someone please look into this
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Tracy Payne
(@mis_tips) reported
from
Stevenage District, England
@virginmedia I'm paying you every month for broadband the doesn't work. Rebooting 3 or 4 times a day is a joke. Even your tests think my router is off. Its been going on over a year I want to leave and need a call from your team
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Soooo the supposed cancelled hub from @virginmedia did turn up hurrah.... 2 hours latter... Its a dud clearly a recon that's not not recon'd... Poor swrvi e luckily I wouldn't let the laims lady cancel we'd delivery yesterday... Oh BTW she never rang back again how unsual😡
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Paul Briault
(@PaulBriault) reported
from
Stanstead Abbotts, England
@virginmedia Have had problems with a cut in service every day this week. When you work from home this is massively annoying and inconvenient. I have had to run tests everyday and reset devices and my home security etc. I am Area24 but it’s now getting me to 😡🤬stage!!!
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@ModsReloaded @virginmedia Erm not blocked just poor Internet speed I think... Although you may be right
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Gerry Dolan
(@gdolan19571992) reported
from
St Albans, England
@virginmedia our virgin media is down and cannot check status as your page not working, please advise. Thanks
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David Morris
(@agooner2) reported
from
Welwyn Garden City, England
Welcome to day 50 and no Sean , no OSS and even Andy from complaints has no answer @virginmedia service is a disgrace. @richardbranson you should be ashamed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Janice Edwards
(@Janice0987654) reported
@Veratoe1 @virginmedia ive been ringing to cancel for an elderly lady whose disabled/cant make the call herself for days and it rings and plays music for an hour then cuts off each time. its disgusting customer service towards a 76 year old! i bet you contact her fast now ive cancelled direct debit
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Heather Wilson, RN
(@heathers_health) reported
@virginmedia There is nothing on the link you sent? I want to cancel the account and cannot get through on the phone. What am I to do?
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ashley sukumaran
(@ashleysiva) reported
@virginmedia Yes i still need to cancel my package
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James Goodliffe
(@jgoodliffe_) reported
@virginmedia Why when I phone customer services am I getting a "right now the team are all busy" - yet to even get through to a switchboard!
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Heather Wilson, RN
(@heathers_health) reported
@virginmedia Another 60 mins to be cut off? I want to cancel the account. What am I supposed to do? There is nothing on the link you have sent.
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Barry 🇬🇧🏴⚒️
(@croixdefer0) reported
@virginmedia That’s fair enough. I’m left with the problem of being unable to login to Sky sports with two mobile devices and view their channels with just one.
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David McGregor
(@DavidMc50081800) reported
@virginmedia tell ur customer service team I'm sending back my tv box and router and demand my services get cancelled from 7th feb
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Sulthan ahmed
(@sulthanahmeduk) reported
@virginmedia Hi @virginmedia I've been on the phone twice for 3 hours and both times you cut my line off. I'd be grateful you can help me with my renewal.
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Hannah Pluthero 💙
(@hannahpluthero) reported
@virginmedia Very slow speeds and intermittent connection - if this is 'working as it should' then can someone direct message me about cancelling as this service is shockingly bad
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Paratez
(@Paratez) reported
@virginmedia due to the recent price rise I wish to cancel my contract as per your letter. Can this be done via chat or online?