Virgin Media Outage Report in Welwyn Garden City, Hertfordshire, England
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The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Hitchin, Barnet, Chingford, Welwyn Garden City, Luton, Stevenage, Waltham Cross, Cheshunt, Hemel Hempstead, Hoddesdon, St Albans, Watford and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing their customers for our footy fix
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Darkdaz
(@darkdaz101) reported
from
Stevenage District, England
@PaperGoblin @virginmedia Don't you just love issues when u don't want them. They could of told you they will be doing updates first. Silly virginmedia but I no your pain
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing me for my footy fix
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.
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Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Chris Ivie
(@cache1337) reported
from
Welwyn, England
@virginmedia Leaflets are yours and no, just they never installed lines when the estate was built around 15 years ago. Plenty of properties and we only have ADSL with Sky!
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Hazel Mulhare
(@hazelmulhare) reported
from
London Colney, England
@virginmedia Trying to cancel my contract, as have moved to a new place which already has virgin. Have tried email / phone etc...
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞
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Just This Guy
(@Glibkid) reported
from
Loughton, England
@virginmedia your service breaks down one day a week. That is the main reason why you’re shite.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elliot Griffiths
(@ELGriff28) reported
from
Swansea, Wales
@virginmedia by far the most awful company there is for customer service and Broadband!! Would not recommend anyone to join this company they dont want to help atall 😡
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Paul Whitelegg
(@PaulWhitelegg) reported
@virginmedia There are no known issues. How does that help with the problems we experienced yesterday and the unreliability of service?
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Dr Maggieh
(@maggieh74) reported
@virginmedia it’s the 5th day of intermittent problems with broadband. Making homework impossible and you never pay compensation as it temp fixes often in evening. Clearly not local issue other. Service appalling
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Claire Jordan
(@cjordantrousers) reported
@virginmedia It says it’s a known problem and should be fixed by 4pm thanks
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R. D. Olivaw Was Not Kidnapped by Aliens
(@RhiannonOlivaw) reported
In the last two months Virgin Media have: "upgraded" our WiFi to 5GHz, which has come with more periodical loss of signal than experienced the previous five years lost two phones they've sent me And I guess thrown their founder into space???
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Julieteneje_💫💋
(@Abigail_Aurora_) reported
@Colin_Mad @virginmedia This was the same kind of issues I was having with my account but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @ cognitech_11
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Andrew Lawden
(@tobe2b) reported
@virginmedia Yes , no joy , told would be called nothing. Not good customer service and text system limited results
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Rebecca Bonallie 🦊💭
(@rabonallie) reported
@virginmedia Hi. That's okay! Yes, I've tried on Chrome/Safari and also on Mobile. I receive a message like, "We're sorry, but we're having a few technical problems and we can't set up your account at the moment."
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John Waites
(@jr_waites) reported
@virginmedia Ethernet cable doesn’t work either. Accordingly to the page you linked to there’s an issue in the area but doesn’t help my partner and I who are working from home?
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Dr Maggieh
(@maggieh74) reported
@virginmedia Yes there are known faults and have been known faults in and off since last Friday. So called fixes are temporary as I have said. You clearly have a much bigger issue