Virgin Media Outage Report in Welwyn Garden City, Hertfordshire, England
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The latest reports from users having issues in Welwyn Garden City come from postal codes AL8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Watford, Enfield Town, Hitchin, St Albans, Luton, Bushey, Stevenage, Radlett, Welwyn Garden City, Barnet, Hertford, Waltham Cross, Borehamwood and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Watford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.
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Drew Salisbury
(@DrewSalisbury5) reported
from
Barnet, England
[1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]
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Manan
(@manan2661) reported
from
Barnet, England
Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?
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Matt Adcock
(@Cleric20) reported
from
Hitchin, England
@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
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robbo
(@brobbo55) reported
from
St Albans, England
@virginmedia sort out the wifi in AL4. Been down two days now joke of a provider
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Michael James Weaver
(@Weaverfooty14) reported
from
London, England
@virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating
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royal 🌈
(@elthampalacegay) reported
from
London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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Jane Lees
(@janeylees) reported
from
Enfield Lock, England
@virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
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Lisa
(@Lisamarie0410x) reported
from
Enfield Lock, England
@virginmedia whole service has gone down. Its bloody ridiculous
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David Renton
(@david_renty) reported
from
Barnet, England
@virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...
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XxSousaxX
(@sousax_x) reported
from
Broxbourne District, England
@Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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David Renton
(@david_renty) reported
from
Barnet, England
@virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating
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XxSousaxX
(@sousax_x) reported
from
Broxbourne District, England
@virginmedia no service at all EN8 0DZ and cant gwt onto your website
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Alistair 🏴☠️ Burns
(@gashead) reported
from
Hatfield, England
Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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anxious millenial *******
(@shitehead_) reported
@virginmedia "Cant see any issues" on the postcode check but if I run a line test it says there are issues in my postcode and technicians are on the case. How on earth does that work? Is your status page just bollocks?
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ShabGaungoo45
(@gaungoo45) reported
@virginmedia That’s the first thing I usually do. Except they don’t actually list any known issues in my area, so I still don’t understand what’s going on, or how to fix whatever this is
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Steven Mills
(@steven_mi11s) reported
@virginmedia - I’ve just been on hold to one of your “customer service” advisors and after 45 minutes was cut off by them Shocking customer service this
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Alan- Loves football & Saab’s
(@DCFC_Alan_GRFC) reported
@virginmedia Apparently the issue is an individual fibre breakdown, so now over a week without consistent service and told a new cable will be installed in the next few days, what sort of service is this? I can’t work without it!! Compensation needs to be discussed NOW!!
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Ciro Genovese
(@ciro_genovese) reported
@virginmedia Please advise of issue with my broadband. Been without it most of day and site telling me to come back in 23hrs. Unacceptable! Started with phone switching to Wifi. Can’t even call you! Please make contact and will PM details.
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Alex Coppin
(@A_J_C1992) reported
@virginmedia You have not answered the question. Do you think that the service we have received so far from you is acceptable or not?
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dave 👽
(@tghdave) reported
@virginmedia you are the worst internet provider in the country.
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Tadas Labudis
(@tadaslab) reported
@virginmedia my broadband stopped working suddenly this morning and your site suggests calling out a technician with the next available slot on Thursday! I'm working from home and can't wait 4 days to restore the internet. PLEASE HELP!
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jenna rothen
(@jennarothen) reported
@virginmedia another day intermittent issues start just before 2pm and no internet since 4.30pm all whilst trying to wfh. So many people reporting issues. Why can’t you just update people instead of saying no issues when clearly there are.
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Abdur Rokib
(@arokib80) reported
@virginmedia is virgin media down now? Is anyone looking at the fault. Done the usual checks