Virgin Media Outage Report in Welwyn Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Stevenage, Watford, Luton, Hemel Hempstead, Bushey, Ware, Radlett, Harpenden, Hoddesdon, Hitchin, Hatfield, St Albans and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Enfield Town |
Internet | |
| London |
TV | |
| Enfield Town |
Internet | |
| Enfield Town |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing me for my footy fix
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Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.
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Darkdaz
(@darkdaz101) reported
from
Stevenage District, England
@PaperGoblin @virginmedia Don't you just love issues when u don't want them. They could of told you they will be doing updates first. Silly virginmedia but I no your pain
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Just This Guy
(@Glibkid) reported
from
Loughton, England
@virginmedia your service breaks down one day a week. That is the main reason why you’re shite.
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Hazel Mulhare
(@hazelmulhare) reported
from
London Colney, England
@virginmedia Trying to cancel my contract, as have moved to a new place which already has virgin. Have tried email / phone etc...
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia two attempts to upgrade package online. 1st included emailing confirmation and waiting in for delivery of equipment. Didn’t happen. Also spoken with someone on your chat and after 50 mins they couldn’t find order or offer same upgrade deal. Very poor indeed
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Chris Ivie
(@cache1337) reported
from
Welwyn, England
@virginmedia Leaflets are yours and no, just they never installed lines when the estate was built around 15 years ago. Plenty of properties and we only have ADSL with Sky!
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Nick from London
(@NickAKramer) reported
from
Barnet, England
@virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia no broadband, and your service status pages are faulty! I’m in N3 1QN. Please advise!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Wilcox
(@Rossi2k) reported
@virginmedia Also paying over £100 for Virgin Media service. Too much for service being provided and thinking of leaving
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Em ☼ ☽
(@x__em) reported
Yano what’d be really nice? NOT HAVING AN EPISODE BUFFER 500 TIMES BECAUSE VIRGIN MEDIA’S SERVICE IS TERRIBLE (and yes we have rebooted the router/devices, the postcode checker is not showing any issues. It’s just ****)
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Ali
(@ahmed_abdo007) reported
@virginmedia @virginhelp I’m on hold to the 6 person. It has taken me 2 hours 25 minutes to cancel this awful service. @Ofcom is this normal practice for VM?
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Loulou23x
(@loulou23xx) reported
@virginmedia You’re missing the point, why should I have to keep chasing you up? You have a responsibility to deal with complaints, not ignore them. Doesn’t look good for your customer service does it.
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David Brush
(@dfb101) reported
@virginmedia Have rebooted, service message says box has not connected successfully to vifgin media service for 30 days (M58) pressed OK goes to home screen which then displays c130 I am now able to view channel 101
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Guy Hartley
(@theYugster) reported
@virginmedia I’m still suffering the problem and is apparently due to a maintenance issue you have... took me several attempts to get through to a human.
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia I think the problem is that the time it is taking to get through or even an on line query, I thought speaking to you may help I do appreciate in the difficult times it can be a problem for us all
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STRIIKER
(@STR11KER) reported
@virginmedia @VirginMedia already you have a bad reputation, can you try and improve it for once!
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Aiden Bullivant
(@AidenBullivant) reported
@virginmedia My internet is absolutely poor, enough money is being paid each month! Why can’t you just give us good internet?
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Ali
(@ahmed_abdo007) reported
@virginmedia No, keep saying we will transfer you to cancellations. How many cancellation teams do you have? If you’re not going to cancel or provide a solution, please don’t respond. I’m happy to keep tweeting about the awful service so people are aware including @Ofcom