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Virgin Media

Virgin Media Outage Report in Radlett, Hertfordshire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Radlett, England

The most recent Virgin Media outage reports came from the following cities: City of London, Hackney, Wembley, Camden Town, Enfield Town, Brent, Islington, Paddington, Hampstead, Hayes, Barnet, St Albans, Hertford, Stanmore, and Greenford.

CityProblem TypeReport Time
City of London Internet 2 hours ago
Hackney Internet 4 hours ago
City of London Total Blackout 20 hours ago
Wembley Internet 2 days ago
Camden Town Total Blackout 3 days ago
Enfield Town Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff

  • REDROBB1967
    ROB FARACE (@REDROBB1967) reported from Barnet, England

    @virginmedia Hi I’m in London N12 & I’m still experiencing the same issues from yesterday. I’ve rebooted my router & shut down everything but still can’t get online. Can you help

  • robtrs
    Rob K (@robtrs) reported from Hackney, England

    @virginmedia my connection keeps randomly dropping all day today and has been for a week or so. Can’t test the connection when it happens (no Internet connection) but your service status says you have no issues. This is very frustrating #virginmediadown

  • JelBoy1
    JelPattenden (@JelBoy1) reported from Hemel Hempstead, England

    @virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it

  • nooriiiy
    Noor (@nooriiiy) reported from Paddington, England

    Can @virginmedia WiFi please fix up!! Gave me a right scare

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff

  • TheCapeDoctor
    Doc (@TheCapeDoctor) reported from Barnet, England

    @virginmedia Mine still not working. Keeps dropping out. Lost internet 3 minutes ago during a work conference call. Really not acceptable.

  • damawa42
    Daniel W (@damawa42) reported from Camden Town, England

    @Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)

  • StevieDawson
    Stephen (@StevieDawson) reported from Camden Town, England

    @BridgLondon @virginmedia Sadly the only thing that has gone down on me this week

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    Over 13 months with @virginmedia fighting with them over the phone to say there is a problem with our service and explaining it’s not the equipment it’s the line this engineer arrives runs tests and “checks cables” as prt of his assessments and not prompted. Finds cable faults!!

  • Simon_Corley
    RangersBoy_8 (@Simon_Corley) reported from Ealing, England

    @virginmedia please sort out this problem, I keep getting error C501 coming up #SortItOut

  • johnoenglish
    John English (@johnoenglish) reported from Berkhamsted, England

    @virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.

  • rusblake
    Russ (@rusblake) reported from Hillingdon, England

    @Kanadessa @TurdiiBurdii @RiannaSandu @virginmedia I was playing SOT for about an hour and a half, and it went down lost all my progress

  • simoneats
    Simon Kimber (@simoneats) reported from Hackney, England

    It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*

  • AndyM_N3
    Andy M (@AndyM_N3) reported from Barnet, England

    Virgin Media is useless. Awful signal, worse customer service. Thanks for nothing.

  • damawa42
    Daniel W (@damawa42) reported from Camden Town, England

    Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.

  • StevieDawson
    Stephen (@StevieDawson) reported from Camden Town, England

    @showbizroyalty @virginmedia Back in your box you. Unless you can fix my telly.

  • _EricaMonroe_
    ♕Erica♕ (@_EricaMonroe_) reported from Islington, England

    @virginmedia Internet is down again in N1 🤬

  • rebecca49493799
    rebecca marie hannah (@rebecca49493799) reported from Hemel Hempstead, England

    Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BurnettGlen
    Glen Burnett (@BurnettGlen) reported

    @bradfreeman93 @virginmedia Having issues in ipswich dropped out am hour ago won't even let me access the app with 5g mobile data on.

  • oldfirehazard
    Peter Edwards (@oldfirehazard) reported

    @virginmedia Service went down yesterday evening before 20.30. It seems to be working again this morning, I don't know what time last night it was restored.

  • Hopthings
    Matt Hopkins (@Hopthings) reported

    @virginmedia Just provide a better customer experience. The technology is solid and am happy with the product, but someone at VM needs to start taking customer service more seriously.

  • marty_woodhouse
    Marty Woodhouse (@marty_woodhouse) reported

    @virginmedia fastest and most reliable wifi my arse, goes down more than mia khalifa, at least with her you know what you’re paying for, feels like we are paying for a connection piggy backed off the neighbours ******* toaster at times

  • jaward916
    Jonathan Ward (@jaward916) reported from West Bromwich, England

    @virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!

  • SteveByDesign
    Steve@Appby.Design (@SteveByDesign) reported

    @l1vparkinson @virginmedia @YodelOnline I once worked for yodel as a courier. Worst job I ever had. With some of the things I saw I’m not surprised this happens . Yodel’s reputation is no secret. Companies use them cos they’re cheap and with great cheapness comes great irresponsibility.

  • BurnettGlen
    Glen Burnett (@BurnettGlen) reported

    @virginmedia care to enlighten me why my broadband has been down the past hour!!?!

  • RPSPNP1
    RPSPNP (@RPSPNP1) reported

    @virginmedia Hi! To update you, yes I can upgrade my modem to Super Hub 3, but for a charge of £35. Apparently this is for activation. My Super Hub 2 has been causing a few issues so I may need the upgrade. Thank you.

  • Thnaiyan
    Thunaiyan (@Thnaiyan) reported

    @virginmedia Hi, I moved to a new accommodation and i chose virgin media for my internet service, they gave me an appointment on 14 May, and the engineer came on 7 May and said everything is ready for setting up. Why the wait then? Can you just provide the connection now?

  • marmaladejane1
    Amanda-Jane Campbell (@marmaladejane1) reported

    @virginmedia Sorted in about 1.5 hours. Sadly lost at the beginning of our church service and came back on just after the end!! Hey ho!!