Virgin Media Outage Report in Radlett, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, St Albans, London, Watford, Paddington, City of London, Enfield Town, Harringay, Hampstead, Ealing, Wembley, Camden Town, Barnet, Hemel Hempstead and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| St Albans |
Total Blackout | |
| London |
Internet | |
| St Albans |
Total Blackout | |
| Watford |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@virginmedia I am not disputing the validity. I am stating that this is dreadful customer service. You cannot offer a connection and therefore I have no alternative. This is reflective of your lack of coverage. The poor customer service certainly means I’ll never be back. A very bitter taste
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@thealisonedgar I would understand if they offered a service and I was choosing not to take it. They can’t offer a connection in London - it’s not the outer Hebrides. Leaves a bitter taste. Will never go back to @virginmedia
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia Completely down
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N19 Local
(@N19Local) reported
from
Islington, England
@virginmedia Virgin Media services - you should treat existing customers as nicely as you do new customers.
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia I’ve already done that. It says no known issues.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia Hello, we called last night about our fault and repeatedly asked to be escalated to a manager, as this is ongoing for a month. No-one would, one member of staff even laughed and put us back in the queue. So not sure how a DM is going to help now.
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Yao Song Ng
(@notquiteYao) reported
from
Islington, England
I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!
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amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia We've been calling since the 28 April to try to fix this, told wait a week we are doing something. Waited, nothing. Called back, same thing, wait a week. Nothing.
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@virginmedia As I said, I am aware of the contract - however it reflects very poorly from a customer service perspective. You can’t offer a service to the capital city and want to charge me for your lack of coverage. Shocking business practise. #avoid #ripoffbritain @bbcone
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Jean Rauwers
(@jeanrauwers) reported
from
London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
Terrible customer service from @virginmedia . Don’t offer coverage at my new house and want £250 to cancel my existing connection. Would be happy to take it with me but they can’t offer a service (that should be their issue not mine). #dreadful #avoid
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia Prehaps it would be better if the customer service line was set up to service customers? Not laugh at them and try to sell them business accounts as we are working from home in a pandemic. I guess I'll invest more time trying to solve your supply issue.
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Terri
(@Rex_Comms) reported
from
London, England
Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@MartynJohnPR @virginmedia I’m half way through an 18month contract - so it would be slightly more to let in run out. So frustrating as they’re saying it’s a disconnection fee but are the ones forcing me into it as they don’t offer the service
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Simon Bye 🎪🔶
(@UB5simon) reported
from
Ealing, England
@Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia We clearly stated that our intermittent issue, connection dropa multiple times a day and stays down for 30 mins at times, happened on both wired and wireless connections. Your operative tried to sell us a WiFi extender for an extra £5 a month - a huge rip off and fixes nothing.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cookie
(@MissDonnaCooke) reported
from
Runcorn, England
@virginmedia @virginmedia sorry really trying to be chill but this is horrendous customer service. Cut off after 40 mins, call back which I answer immediately and cut off again. No further attempt from your team to contact me. I've told them i want to cancel my order can you please confirm?
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Paul Smenis 🐜
(@baldyid) reported
@virginmedia is a problem, try again later. I had an IT ticket raised which I was told (on monday) would resolve the issue in 24/48hrs. Still nothing received, still no netflix…
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Martin Spicer
(@MartinSpicer12) reported
@virginmedia Internet not working properly for weeks, engineer arrived and changed the hub, wouldn't listen to the fact most of the street is having the same issue. This is a issue your end as you have been told several times by various neighbours.
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Ant Barzycki
(@bantarzycki) reported
@virginmedia once again paying for a service that provides no service…. Can’t even connect on the app to see what the problem is. Awful service and provider
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riya ♡
(@riyaithink) reported
@virginmedia it happens all the time I have an exam tomorrow yeah and basically I can't revise bc the internet won't work and if I fail I think I may have to blame virgin media
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Zaf
(@Zahfeer7) reported
@virginmedia I called as I am a new customer and the offer i expected is not showing and now I'm missing out on 100 pound credit and 200mb instead of 100mb broadband for 24 pounds a month. Waiting 1 hr twice and getting cut off is disappointing to say the least.
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Paul Smenis 🐜
(@baldyid) reported
@virginmedia They said IT would do something to resolve it. We tried to activate it through my vigin media online but the button on the web page does not work. On the phone I was refused by an advisor when I asked to soeak to a supervisor, asked to raise a complaint…
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Edward Anderson
(@edanderson101) reported
@virginmedia It's simply not true. Or at least you may personally want to help, John, but the systems are designed as such so that you can't. The 'customer service' offered by Virgin continually appears designed mainly to frustrate customers and lead to capitulation.
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Scott Hoather
(@ScottHoather93) reported
@virginmedia Yes, we have raised a complaint after the second cancellation, and in return... we got another cancellation. This also means we are now having to reschedule our TV package again due to a house move, which we are currently paying for but cannot use.
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Russell Kennedy
(@RussellKennedy2) reported
@virginmedia So now all of a sudden you can actually help. Unbelievable. Forget it, as I’ve just wasted another hour of my life dealing with it on the phone. Your response, and the level of customer service I’ve received from Virgin Media today, is beyond parody. I’ll be making a complaint!!