Virgin Media

Virgin Media Outage Report in Radlett, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radlett, Hertfordshire, England 11/20/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Radlett, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hemel Hempstead, Hackney, City of London, Islington, Watford, Enfield Town, Camden Town, Ealing, Paddington, Wembley, Harringay, Hampstead, Uxbridge and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • yoelbrightman Yoel Brightman (@yoelbrightman) reported from London, England

    @virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?

  • PaulDupree19 Paul Dupree (@PaulDupree19) reported from Harrow Weald, England

    @virginmedia I’m struggling paying my monthly fee & now notice it’s gone up this month as my discount offer has run out. Can you please offer me another loyalty discount or I may have to cancel. I also work for the NHS in case you offer staff any discount. Thanks in advance, Paul

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    Thanks to FB,I got an email address for a guy at @virginmedia & after days spent tearing my hair out & lots of rude words emanating from my mouth, he's reduced my bill back down & credited my account with £50👊Good job I am wonder woman.Always me that has to sort this stuff out!

  • MoraisPhilip Philip Morais (@MoraisPhilip) reported from Tottenham, England

    @virginmedia 45 mins on hold and then cut off. Service is appalling.

  • peteholbrook Peter Holbrook (@peteholbrook) reported from London, England

    @virginmedia is their an outage in SE London ? I’ve lost everything.

  • nishp Nishchal Patel (@nishp) reported from Harrow Weald, England

    @virginmedia Sort your muppet service out first!

  • nishp Nishchal Patel (@nishp) reported from Harrow Weald, England

    @virginmedia yet again, service down and 1 hour + wait for support

  • hexham1971 adrian skelton (@hexham1971) reported from Barnet, England

    @virginmedia can you help me book an engineer visit....been trying for hours with no joy. Need some technical issues sorting ASAP ..thanks

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @virginmedia Probably not looking at the full conversation history then. Problem not between cabinet and house. However engineer forgot again to put notes down. Said to contact him and he abs his line manager would ensure resolution, however not returned calls or messages

  • pauldurie p2.0 ✊🏻 🏳️‍🌈 #BLM (@pauldurie) reported from London, England

    @OwenJones84 @virginmedia @JeremyVineOn5 Usually a router issue of inefficient switching between bands 2.4GHz and 5GHz Can go into router settings and explicitly set it to 2.4GHz (lower speed/better range) or 5GHz (higher speed/poorer range)

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @virginmedia @VirginMediaCorp guess we will go another week without being able to resolve! If only you understood the actually impact this has had... #promises #fail #CustomerService

  • catmxc cwm :3 (@catmxc) reported from Islington, England

    @virginmedia is there an outage in islington?? Me and my neighbours with Virgin have had no WiFi for 2 days

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @rookieyoung1 @virginmedia I did indeed Si. I swear I was so stressed. Then I read on this FB group, of loads of others having problems, and paying loads more than I do! Its unbelievably bad 😡

  • crouchendmum1 Muswell Hill Mum (@crouchendmum1) reported from Barnet, England

    @virginmedia hi my 79 year old mum has gone for weeks without tv and says Virgin expect her to be an engineer to set new system up and she is not able to contact you as she keeps getting cut off after waiting on call for 2 hours!!! Can you help her? #elderly #helptheaged #tech

  • rana_banana Rana Brightman (@rana_banana) reported from London, England

    @k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    Hi @virginmedia - what’s going on this weekend? TV and broadband sporadically working. Your site says everything is ok but I’ve not been able to connect to the internet all day and the tv service is having an absolute meltdown every hour or two.

  • Ryan_JL Ryan (@Ryan_JL) reported from Islington, England

    @virginmedia call constantly cuts out when ringing and I get ‘advised’ 5 times to go online (which doesn’t help at all). Really get the impression virgin don’t want to help! What’s going on?

  • pussinpjs1 linda holmes (@pussinpjs1) reported from Camden Town, England

    @DarknessHayz @virginmedia Poor mum hope she is OK xx

  • nishp Nishchal Patel (@nishp) reported from Harrow Weald, England

    @virginmedia **** the wishlist. I just want a service that works. Definitely not virgin

  • rana_banana Rana Brightman (@rana_banana) reported from London, England

    As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FlynnJonas2 CJ (@FlynnJonas2) reported

    @virginmedia How would I know…. That service is broken too… just get a nice white screen to look at when trying to look… hey I could phone the service team and be on hold for over an hour… but honestly what’s the point

  • Sheri_Barrett SHERI (@Sheri_Barrett) reported

    @virginmedia Understandable, but this is now the fifth time the time has changed. When will it be fixed? What is the issue? As a customer who works from home, I need to be able to plan around this. This is extremely disruptive.

  • Suzannemousley Suzanne mousley (@Suzannemousley) reported

    @virginmedia why after spending over an hour on the phone to upgrade my package do I now have to phone back 48 hours later to order a pod to boost my signal? This is not good customer service

  • Webster141 Webster (@Webster141) reported

    @virginmedia Red Phone is flashing when the Internet first cut out. After reboot had the same red phone flash but with green WiFi and green up/down + bottom light flashing green

  • hayley_woodrow Hayley Woodrow (@hayley_woodrow) reported

    @virginmedia Iv have just been on the phone for over an hour to try and sort out my package- the issue has still it been resolved and this happens month after month- I will now be going. To citizens advice about how to deal with this. I am continually being charged double!

  • ShelleyThistle Shellish 🏁🟥⬛️🟧 🐴 (@ShelleyThistle) reported

    @virginmedia Hi. It’s ok. Panic over. All seems to be back up. The service page online needs looked at though. Thanks.

  • MahdiAkib maddy (@MahdiAkib) reported

    @virginmedia utterly shocked with the level of poor service and lack of communication from the team, specifically the Moving team, trying to find out why despite both my neighbours having access to virgin broadband I cant have virgin media with me, will be moving house very soon.

  • MoannyMani ManiSandhu.NFT (@MoannyMani) reported

    @virginmedia The engineer came and said he has to let his manager know. Very polite and understanding but did not have any info about what the booking was for. On top of that when he checked your system not once has this issue been booked in correctly for a team run a cable to the house

  • Webster141 Webster (@Webster141) reported

    @virginmedia Just the TV, Broadband "no known issues" I can almost guarantee whatever technician in the area is trying to fix TV is breaking my Internet. And I've about had enough. 4/7days I've had zero Internet access.

  • Turneeps5 Turneep 💙🇪🇺 Ⓥ (@Turneeps5) reported

    @virginmedia Hi - I actually do need a bit of help… just had an email confirming the changes on my account, it states my bill going forward will be £123.58/month when I agreed to £71/month (next bill will be £112.75 which I understand may include some charge for replacing the WiFi extender)