Virgin Media Outage Report in Radlett, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of London, Paddington, Islington, Muswell Hill, Barnet, Harringay, Camden Town, St Albans, Hemel Hempstead, Harrow, Wembley, Ealing and Watford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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Michael
(@michaelck1972) reported
from
Hackney, England
@virginmedia Guys, the business does the work to retai the customer, not the other way round!
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Michael
(@michaelck1972) reported
from
Hertfordshire, England
So I’ve been with @virginmedia for about 2 years & I’m out of contract. Happy with the service so as moving house thought I’d take them with me. Want to charge me for the privilege!! Already paying more per mth than new customers and you want to charge me a moving fee!! Jog on!
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Susan Barton
(@13todinner) reported
from
Watford, England
@virginmedia Spent an hour on the phone to say that we cancelled the engineer! This is not true at all. Very disappointed being a customer from day 1! Paying a line rental for over a year when it's not working can someone please look into this
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Kung Fu Khinny
(@sunflowersoul_) reported
from
Camden Town, England
Two virgin media dudes came to fix my WiFi last year and I basically had to argue with them to remove their shoes before coming in. I even said u can keep socks on. One straight up just refused. I told him he could stay outside then and he did lmao 😂 so whack
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia There is an IT fault on my account that is stopping you issuing an engineer visit to my property. This is what's causing the main problem your IT dept have not fixed the problem they have known about this since 7th March.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Qidi
(@QidiFong) reported
from
London Colney, England
Here is it, NHS provides a better service that Virgin Media does.
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Lynne Arnett
(@laaqpr) reported
from
Hillingdon, England
@SpaQPR @virginmedia we’re still waiting for a customer service manager to reply been waiting since 28th February
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Lynne Arnett
(@laaqpr) reported
from
Hillingdon, England
@ArnettCharlie @SpaQPR @virginmedia It’s a joke!!No customer loyalty
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Nigel Walsh 🛫🛬🏃
(@nigelwalsh) reported
from
Hemel Hempstead, England
@virginmedia Yes thanks. Finally spoke to someone. I appreciate it’s probably not intentional. You have a great product that unfortunately is not backed up the same level of service
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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Alex Trickett
(@alextrickett) reported
from
Ealing, England
@virginmedia 24 hours without WiFi. Still awaiting callback to arrange engineeer, who couldn’t be scheduled yesterday due to a systems fault. Tried calling but unable get through. Please help. I was guaranteed a call back by 1500 today. Not impressed with customer service.
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Michael
(@michaelck1972) reported
from
Hertfordshire, England
@virginmedia It’s ok. I’ll cancel and move to BT instead.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Manyo
(@MManyo83) reported
@virginmedia .how about somebody in your so called powerhouse company actually look into this because its clearly an issue with the service and its been happening for ages across the entire country
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DG
(@dave_garrard) reported
@virginmedia Tv and internet down all day. Not going to be fixed until tomorrow. Absolutely unacceptable as we have no other way of watching the England game tonight. Answers please? #virginmedia #UKRENG #ENGUKR
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Seawitch Designs
(@seehexe) reported
@virginmedia 5 mins left. And there is no way to complain. Apparently the hub isn't connected properly. WE KNOW. IT'S SOMETHING YOU HAVE TO FIX OUTSIDE.....
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A.D.I.
(@ADI84748133) reported
@virginmedia Less than 2 weeks later and my internet's down again. Your site says the issue was supposed to be fixed this afternoon, but now it's delayed again... 3 days of downtime in 2 weeks is not acceptable
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fitzgeral 🇬🇬
(@fitzgeral) reported
@virginmedia @MManyo83 Don’t play the innocent! When you are told and acknowledge a problem you still do jack s#%t! Liars and cheats, that’s what you are. Hiding behind your corporate blanket. Incompetence pays!
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Alan Manyo
(@MManyo83) reported
@virginmedia i aint doing ****!!! ive done enough...ive done everything and you people just keep saying theres no issue like you always do....not only is the internet service **** but so is the staff and customer service....none of you care...you have cost me so much money with this ****
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fitzgeral 🇬🇬
(@fitzgeral) reported
@virginmedia Your service is rubbish! 5m from home WiFi, not working! Despite repeated ‘promises’ no visit to the premises. Being charged (you’re good at charging!) for a second box that doesn’t work. Told you on numerous occasions, nobody does anything, not even turn up! RUBBISH
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Angela Hoskins
(@beachhut121) reported
Dear @virginmedia - yesterday my TV had a fault. It all came back fine but I have no TV guide = can’t record anything. I’ve spent 39 minutes phoning before I was cut off. HELP.
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Andy Morley
(@Andy_Morley) reported
Feel sorry for those with @virginmedia TV who want to watch the #england game later… service down! Estimated fix 01:50 tomorrow morning! #shoddy
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CONCEPTUAL KNK
(@AnnieKNK) reported
@rachkellyunwin @virginmedia they're the worst! get BT