Virgin Media Outage Report in Radlett, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, City of London, Camden Town, Hackney, St Albans, Hemel Hempstead, Harrow, Islington, Wembley, Ealing, Watford, Barnet, Hampstead and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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dmxcrew
(@dmxcrew) reported
from
Islington, England
@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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Frankie
(@FrankUgboro) reported
from
Tottenham, England
@virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.
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S Dyett Gicquel
(@LGuard123) reported
from
Islington, England
@virginmedia Brilliant & I appreciate your help
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William Warren
(@willhenrywarren) reported
from
London, England
@virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.
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Riccardo Del Bello
(@RickDelBello) reported
from
Hackney, England
@virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia But the service page is saying there isn’t an issue - so how does that help?
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
1 month down, and @virginmedia #VirginBroadband continues to disappoint! Doubled my bill costs over the last year only to have nom-existent internet, appalling customer service.. please let me know how I can switch! #VirginBroadbandFail #CXFail
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!
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Ben Hart
(@TheRealBenHart) reported
from
Hillingdon, England
@virginmedia 2nd time this week that the broadband has been completely down! Fed up with being sent in circles by your telephone system. Your fault reporting seems to flip between acknowledging there is a fault and proclaiming no fault.
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𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
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S Dyett Gicquel
(@LGuard123) reported
from
Hackney, England
@virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!
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S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes, broadband is 'working ok' according to the website but I've had the most stressful month of work calls with the unreliable network! #SendHelpOrMoveMeToAnotherProvider
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Marco
(@marco_dirosa) reported
from
Islington, England
@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
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Chloe
(@chloehester) reported
from
Islington, England
@virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Forman
(@Forman5Craig) reported
@virginmedia Sorry but now not sorted. Now being told that I need to contact Netflix to cancel it. Makes no sense when I didn’t subscribe. Thankfully some nice guy from Newcastle is currently looking into it. Not ideal that this has happened though. Contract is up for renewal in May
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Chuggs
(@Chuggley1) reported
@virginmedia I know the excuses. But never been pushed to move like this Even @SkyMediaUK is now far cheaper But I may just look at getting Internet off another provider and free view. I'm sure I won't be alone moving suppliers
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Siobhan Collett
(@SiobhanCollett) reported
How do I access your live chat @virginmedia ? I’m still having issues. All my accounts - bank accounts, everything - are linked to the email address you have supposedly deleted.
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Museum Lover
(@bristolfemuse) reported
@virginmedia hello! New customer for Broadband, TV & Phone package. Just received equipment but Stream remote (with batteries) is MISSING. Please can you help? Tried to phone for help but very confused by all the messaging!
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annalise lj
(@annalise_lj77) reported
@virginmedia Been down for about 3/4 hour
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Craig Forman
(@Forman5Craig) reported
@virginmedia I made a service call on 9th January as there was a technical issue. This was the date Netflix was added, without any discussion at all about Netflix. Why would I add a service I already pay for? Doesn’t make sense
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Graham Smith
(@Grmbles) reported
have really enjoyed how often @virginmedia have called me as a valued customer to ask if i want to pay more (almost twice as much) for my internet connection than a new customer. really makes me feel very valued.
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Craig Forman
(@Forman5Craig) reported
@virginmedia Im at a loss to understand why Virgin Media added Netflix to my account without my authorisation yet claim only Netflix can cancel it. I already have an existing contract with Netflix. Lots of hassle and expense I can do without purely down to an error from Virgin Media
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Minky
(@Minky_monkey) reported
@virginmedia They failed to understand the issue, failed to resolve it. And have insisted on reissuing the contract. I am now on the phone to faults who have again confirmed the box is faulty. They've agreed to send an engineer, but cannot do so as there is an issue on the system...
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Suzanne (Sue) Cartwright 💙💙
(@StourbridgeSue) reported
@virginmedia I have just tried to add the email address agai and hey presto, success. Thanks for your help.