Virgin Media Outage Report in Radlett, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Paddington, Hackney, London, Hemel Hempstead, City of London, Wembley, Islington, Harringay, Barnet, Hayes, Enfield Town, Hampstead, Camden Town, St Albans and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
-
Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia Probably not looking at the full conversation history then. Problem not between cabinet and house. However engineer forgot again to put notes down. Said to contact him and he abs his line manager would ensure resolution, however not returned calls or messages
-
Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@rookieyoung1 @virginmedia I did indeed Si. I swear I was so stressed. Then I read on this FB group, of loads of others having problems, and paying loads more than I do! Its unbelievably bad 😡
-
Paul Dupree
(@PaulDupree19) reported
from
Harrow Weald, England
@virginmedia I’m struggling paying my monthly fee & now notice it’s gone up this month as my discount offer has run out. Can you please offer me another loyalty discount or I may have to cancel. I also work for the NHS in case you offer staff any discount. Thanks in advance, Paul
-
Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia @VirginMediaCorp guess we will go another week without being able to resolve! If only you understood the actually impact this has had... #promises #fail #CustomerService
-
Rana Brightman
(@rana_banana) reported
from
London, England
@k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!
-
Rana Brightman
(@rana_banana) reported
from
London, England
As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬
-
Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@virginhelp as much help as @virginmedia ABSOLUTE DISGRACE 5 days trying to speak to someone, and no replies to the link you told me to contact you on! I can't even bloody get disconnected coz I can't get through!!!! AVOID AVOID AVOID ANYONE THINKING OF LEAVING SKY ETC !!!!!
-
p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@OwenJones84 @virginmedia @JeremyVineOn5 Usually a router issue of inefficient switching between bands 2.4GHz and 5GHz Can go into router settings and explicitly set it to 2.4GHz (lower speed/better range) or 5GHz (higher speed/poorer range)
-
Muswell Hill Mum
(@crouchendmum1) reported
from
Barnet, England
@virginmedia hi my 79 year old mum has gone for weeks without tv and says Virgin expect her to be an engineer to set new system up and she is not able to contact you as she keeps getting cut off after waiting on call for 2 hours!!! Can you help her? #elderly #helptheaged #tech
-
Peter Holbrook
(@peteholbrook) reported
from
London, England
@virginmedia is their an outage in SE London ? I’ve lost everything.
-
linda holmes
(@pussinpjs1) reported
from
Camden Town, England
@DarknessHayz @virginmedia Poor mum hope she is OK xx
-
Yoel Brightman
(@yoelbrightman) reported
from
London, England
@virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?
-
cwm :3
(@catmxc) reported
from
Islington, England
@virginmedia is there an outage in islington?? Me and my neighbours with Virgin have had no WiFi for 2 days
-
Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
Hi @virginmedia - what’s going on this weekend? TV and broadband sporadically working. Your site says everything is ok but I’ve not been able to connect to the internet all day and the tv service is having an absolute meltdown every hour or two.
-
adrian skelton
(@hexham1971) reported
from
Barnet, England
@virginmedia can you help me book an engineer visit....been trying for hours with no joy. Need some technical issues sorting ASAP ..thanks
-
Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia yet again, service down and 1 hour + wait for support
-
Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
Thanks to FB,I got an email address for a guy at @virginmedia & after days spent tearing my hair out & lots of rude words emanating from my mouth, he's reduced my bill back down & credited my account with £50👊Good job I am wonder woman.Always me that has to sort this stuff out!
-
Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!
-
Philip Morais
(@MoraisPhilip) reported
from
Tottenham, England
@virginmedia 45 mins on hold and then cut off. Service is appalling.
-
Ryan
(@Ryan_JL) reported
from
Islington, England
@virginmedia call constantly cuts out when ringing and I get ‘advised’ 5 times to go online (which doesn’t help at all). Really get the impression virgin don’t want to help! What’s going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jamie
(@j_adams_x) reported
@virginmedia Hi, it’s still bad. Getting no where near what we should be. Just ran a speed test and got 61mbps. The highest it’s been is about 250. We’re paying for 1GB.
-
Kevin House
(@kevhouse84) reported
@virginmedia Hiya yeah says no ongoing issues would like to order a booster or book a engineer but can't get through
-
@sourcingstewart
(@SGHarber46) reported
@virginmedia Great marketing but that’s it service rubbish, internet is the worse out their , avoid
-
Gav
(@finallygav) reported
@virginmedia so my broadband is down, again. Seems like only a month ago I was having the same issue. Rang your service dept, all your systems are down and you can’t help. Not a good impression when broadband is needed more than ever during restrictions. Time for a change?
-
Kate Crisp
(@kec1964) reported
@virginmedia Hi, she lives next door and I am a Virgin Media customer too so if there were any issues in the area I’d have known!
-
millsey.
(@lulaamillss) reported
@virginmedia Is your service down again?! WIFI not working 🤯
-
@sourcingstewart
(@SGHarber46) reported
@virginmedia what is going on with your broadband today ? on off on off never consistent? Paying for 516mb more like getting 5mb how can virgin media be multi-ward winning services across the UK ? As a new customer it had to be the slowest and the worse broadband service ever
-
Nathan Richardson
(@nathanrich03) reported
@virginmedia hi are you having problems with broadband in the NE3 area? It's been off since yesterday and the status checker says it's all ok. I know I'm not the only one in my street with issues
-
@sourcingstewart
(@SGHarber46) reported
@virginmedia @johnlikesragu what is going on with your broadband today ? on off on off never consistent? Paying for 516mb more like getting 5mb how can virgin media be multi-ward winning services across the UK ? As a new customer it had to be the slowest and the worse broadband service ever
-
BrightKnight
(@BrightKnight15) reported
@virginmedia I have written a formal complaint to your head office, about 2 weeks ago but heard nothing. How long should I expect to wait for, at least, acknowledgement of receipt of my letter? Or should I expect no reply at all, which would align with the standards of your telephone agents?