Virgin Media Outage Report in Radlett, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, Camden Town, Hackney, City of London, Barnet, Islington, Borehamwood, Hatfield, Hemel Hempstead, Hampstead, Uxbridge, Northolt, Ealing and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Wembley |
Total Blackout | |
| London |
Wi-fi | |
| Wembley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Lynne Arnett
(@laaqpr) reported
from
Hillingdon, England
@SpaQPR @virginmedia we’re still waiting for a customer service manager to reply been waiting since 28th February
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Nigel Walsh 🛫🛬🏃
(@nigelwalsh) reported
from
Hemel Hempstead, England
@virginmedia Yes thanks. Finally spoke to someone. I appreciate it’s probably not intentional. You have a great product that unfortunately is not backed up the same level of service
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.
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Laura Cornelius
(@LauraMCornelius) reported
from
Welwyn Garden City, England
Absolutely disgusting service from @virginmedia No broadband or TV services for 2 weeks and they can’t even refund our phone calls to them to try and sort it out. Choose Sky if you’re unsure.
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Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
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Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!
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Lynne Arnett
(@laaqpr) reported
from
Hillingdon, England
@ArnettCharlie @SpaQPR @virginmedia It’s a joke!!No customer loyalty
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
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Michael
(@michaelck1972) reported
from
Hertfordshire, England
So I’ve been with @virginmedia for about 2 years & I’m out of contract. Happy with the service so as moving house thought I’d take them with me. Want to charge me for the privilege!! Already paying more per mth than new customers and you want to charge me a moving fee!! Jog on!
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Malcolm Peacock
(@MalcolmPeacock3) reported
from
Hackney, England
Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph
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Alex Trickett
(@alextrickett) reported
from
Ealing, England
@virginmedia 24 hours without WiFi. Still awaiting callback to arrange engineeer, who couldn’t be scheduled yesterday due to a systems fault. Tried calling but unable get through. Please help. I was guaranteed a call back by 1500 today. Not impressed with customer service.
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Vicky
(@vickyross06) reported
from
Hillingdon, England
@virginmedia been without broadband and TV since last night 😡 Rang up.... they said intermittent problems.... hmmm nah completely off since 19.30.
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Michael
(@michaelck1972) reported
from
Hackney, England
@virginmedia Guys, the business does the work to retai the customer, not the other way round!
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Michael
(@michaelck1972) reported
from
Hertfordshire, England
@virginmedia It’s ok. I’ll cancel and move to BT instead.
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sumayya Usmani
(@SumayyaUsmani) reported
@virginmedia please don’t insult me by asking me to reboot the modem. Our wifi service is horrific. Horrific. GET IT SORTED VIRGIN.
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Liszi
(@Liszi_Star) reported
@skytv if i had known how much of a let down you was going to be i would never had cancelled my @virginmedia
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Matt Barker
(@MattBarpea) reported
@virginmedia According to the app there were no problems locally
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Craig Adams
(@A51UK) reported
After phone them again last night as was able to get an engineer to come today, he found the fault, it was a cut cable outside the horse and fix it now. He was great and quickly. The first phone call to support last night was horrible and needed fixing. @virginmedia
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MrRabbitGB
(@MrRabbitGB) reported
@virginmedia Well Service page says everythings working fine, But we've been told that repairs are going on in the area to get speeds faster, Currently running less than 1mb/s download and upload is terrible... So kinda looking for more mobile data to hotspot off instead for the meantime
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Stefan Novak
(@StefanNovak96) reported
@virginmedia Yeah, it doesn't show anything. It didn't show anything at the start of December when the problems started happening, I called you up and got told that there was indeed works in the area. Ever since, I go from 350mbps to 20 randomly.
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Louie Rider
(@louierider1) reported
@virginmedia Hi, got a message saying that my kit needs to be returned, however I think you have my address mixed up with the flat above, who recently moved out. Need urgent help with this but can't seem to get in contact! can you help please :)
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Mark
(@phillyrovers) reported
@virginmedia @UKLightCreation Buy a ‘mesh’ WiFi system. Put the Hub into modem mode, you’ll rarely see any issues with that crappy router again. I went with Eero. Had no issues since. As a modem it’s great. Crap as a router.
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Ed
(@OnFootJesmond) reported
@virginmedia Well, I *THINK* that's it, but once again I feel like your customer services operators are talking a different language - it's very hard to clarify if both parties are talking about the same thing.
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Alcoholic Ominous
(@AlcoholicOm) reported
@richardbranson Hi Richard. I've been trying to cancel my Virgin Media contract for the last 3 months but can't speak or chat with anyone because no-one is available. Can you help me?