Virgin Media Outage Report in Radlett, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, Hackney, Muswell Hill, Barnet, Harringay, Paddington, City of London, Camden Town, St Albans, Hemel Hempstead, Harrow, Wembley, Ealing and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Michelle Nathan
(@michellenathan1) reported
from
Radlett, England
@virginmedia In my house the signal is very bad all the time. I’m actually at my parents and the signal bad here too.
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Victoria Cuthill RN
(@VickyChas3) reported
from
Harrow Weald, England
@virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia You are such an unprofessional company in my experience. I am not your customer but you owe me money from overcharging and refuse to pay me back.
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Sarah Leveridge
(@sarahleveridge) reported
from
Paddington, England
@virginmedia why oh why do I get charged so much more as an exiting customer to renew with you ! Also been trying to pay line rental all day but your systems are down 50 mins at least wasted
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t
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Peter Boxer
(@peter_boxer) reported
from
London Colney, England
A wise man once told me that a bad thing is not a bad thing until you deal with it badly. @virginmedia you did bad, your front line cs compounded it. But your complaints team have impressed me. Bravo to them. #CustomerService
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration
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Angela Peters
(@angiepang) reported
from
Tottenham, England
@jodymedland @bt_uk Don’t go to @virginmedia. They’re just as bad!
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Harry Norton
(@mrharrynorton) reported
from
Tottenham, England
Back in London and my 4G is shit again. @virginmedia
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script
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Michelle Nathan
(@michellenathan1) reported
from
Shenley, England
@virginmedia I have a dreadful phone signal, I don’t receive calls sometimes just get a voicemail as phone didn’t even ring and I keep getting cut off. Signal is always on 1 bar at home. Help please.
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roger d
(@triniontherun) reported
from
Hillingdon, England
@virginmedia Oh really well my plans to leave Virgin Media will happen. So if they were doing their job I wouldn’t need to be on Twitter. So let it get the attention then. As far as I am concern #virginmedia is incompetent. So pass that on to the complaint team as an inherent Dec risk.
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Gary 🏴🇬🇧Here for the cricket.
(@garythunt) reported
from
Islington, England
Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia That is totally inconsistent with what your customer service team told me. I think you are behaving disgracefully
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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paul taylor
(@trustintalk) reported
from
Paddington, England
Sadly it doesn't just happen with Virgin Media but with most service providers (a misnomer if ever there was one).
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emily
(@emz_leic) reported
@virginmedia extremely disappointed. Had this app open the entirety of the last hour waiting on the webchat link I was promised to resolve the issue of you overcharging me. Received no link and no reply. Your website is not giving me the option of chat either
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Nick Hancox
(@NickHancox_) reported
@virginmedia Hi again, my girlfriend has since signed up for the same contract, and already has a confirmed delivery date for our hub. Please can you terminate any contract in my name (I've tried to call but without an account number I can't get anywhere, and I can't Live Chat). Thanks.
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Me2unotu2me
(@Me2unotu2me) reported
@virginmedia what is going on in the KT6 area of London as internet is terrible today???? @VirginMediaCorp
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Cettina norton
(@norton_cettina) reported
@virginmedia I haven't spoken to just the forum but what's app and over the phone and I get can I go ahead and cancel the compliant and I say no I want proof and even over the phone I get what were saying is proof. I finally got through to someone over the phone today
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Mark Gibbons
(@bones1704) reported
@virginmedia the so called deals you offer loyal customers is a total disgrace compared to new. M200 £45 p/m WTF still having no movement on external cabling problems to the none existing box outside my house after damge caused by Virgin engineer prior and connections bag wrapped
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Mr Man
(@thelightman93) reported
@virginmedia @Jrobbins2James Where exactly is the live chat?! It’s totally vanished from the website.. I don’t want to waste my life on hold to the terrible call centres, hence why Live Chat is good?
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Lewis Doyle
(@lewisjdoyle) reported
@virginmedia I had a complaint raised last week and spoke with a person that said they would escalate to the installation contractor and they'd call me. But I haven't heard a thing.
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Mark Gibbons
(@bones1704) reported
@virginmedia I've raised a complaint many times regarding connection issues to external wall and always asked for £100 fee for tech visit. The speed are poor and advised nothing wrong with hub
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Terry Hurley 🇪🇺🌹🇺🇦
(@terryhurleyuk) reported
@banksidebhudda @virginmedia They finally ‘agreed’ to accept my cancellation. 2 hours of WhatsApp. Then they tried to insist on a 30 day cancellation clause in a contract that ends on 9th July. I will never use VM again.
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Robert Dominic
(@RDominic40) reported
@virginmedia There is literally no one to speak to at Yodel to support this. No one at Virgin is able to speak to them.