Virgin Media

Virgin Media Outage Report in Radlett, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radlett, Hertfordshire, England 12/04/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radlett, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Wembley, Ealing, Watford, City of London, Paddington, Barnet, Hampstead, Muswell Hill, Camden Town, Hertford, Harringay, St Albans and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • goonerlgh Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • jfcolomer Juan Folgar Colomer (@jfcolomer) reported from London, England

    @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • SandraS80775853 Mary (@SandraS80775853) reported from London, England

    @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

  • jasonhier Jason Hier (@jasonhier) reported from Ealing, England

    @virginmedia Is service in London W13 working?

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

  • sam_batty Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

  • markatpt Mark Armstrong (@markatpt) reported from London, England

    @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

  • jtdavies John T Davies 💙🇺🇦💛 (@jtdavies) reported from Ealing, England

    @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Camden Town, England

    Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

  • rhymerrigby Rhymer Rigby (@rhymerrigby) reported from London, England

    @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

  • Michael73942063 Michael Butler (@Michael73942063) reported from Welwyn Garden City, England

    @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

  • Liamsmith260493 Liam Smith (@Liamsmith260493) reported from London, England

    @virginmedia Our Wifi has been down since yesterday can you help please

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

  • JammieBun James Brown (@JammieBun) reported from Hillingdon, England

    Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

  • markatpt Mark Armstrong (@markatpt) reported from London, England

    @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

  • vision_e_media Vision Elite Media (@vision_e_media) reported from Hertfordshire, England

    @virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jego1989 JEGO1989 (@jego1989) reported

    @Steweiser74 @virginmedia Contact them they will send you out a booster for free I had the same problem

  • rwlandscapes1 R W Landscapes 💙 (@rwlandscapes1) reported

    @virginmedia Hi, why is the on demand service currently not working in the PR2 1XU area. Says it wont be fixed till next week.

  • 03Blissy MsB (@03Blissy) reported

    @virginmedia @nickgriffith4 It has taken me 6 months to cancel my contract through the complaints procedure. Totally unnecessary hassle and stress caused by virginmedia’s system.

  • pattermepretty pattermepretty (@pattermepretty) reported

    @virginmedia My broadband service is still down. I have spoken to someone on your team who has managed to move my appointment to Tuesday. As I haven't had service since Wednesday. I want to leave a review to for the person I spoke to, how can I do so?

  • xrlvx R (@xrlvx) reported

    @virginmedia hi, on demand is not working at all. Is this a common problem or just my box?

  • baddestDJt33zy ..ATIO.. (@baddestDJt33zy) reported

    @virginmedia Mate your WiFi is p**s poor to put it very politely

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    We sat down to watch Birds of Prey the new Harley Quinn film on Sky but @virginmedia on demand is broken for the whole weekend - how do I get a refund? It had already started on Sky linear so have had to record it and watch another day. Disappointing.

  • RobbieR09181312 Robbie Robinson (@RobbieR09181312) reported

    @virginmedia Still have the worse customer service i have ever encountered and having been a customer of npower and BT etc thats saying something!!

  • nxcyclist nicholarse (@nxcyclist) reported

    @virginmedia But your hold music sucks

  • mr_wilf Mr Wilf (@mr_wilf) reported

    @virginmedia When it works, it works. But trying to get a refund when your 200 has never been higher than 50 for seven months was hard enough before the lockdown.