Virgin Media

Virgin Media Outage Report in Radlett, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radlett, Hertfordshire, England 12/05/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radlett, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Islington, London, Camden Town, Wembley, Ealing, Watford, City of London, Paddington, Barnet, Hampstead, Muswell Hill, Hertford, Harringay and St Albans.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomHackney TV
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • MSROPER10 S (@MSROPER10) reported from London, England

    @cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    1 month down, and @virginmedia #VirginBroadband continues to disappoint! Doubled my bill costs over the last year only to have nom-existent internet, appalling customer service.. please let me know how I can switch! #VirginBroadbandFail #CXFail

  • marco_dirosa Marco (@marco_dirosa) reported from Islington, England

    @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

  • LGuard123 S Dyett Gicquel (@LGuard123) reported from Hackney, England

    @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Yes, broadband is 'working ok' according to the website but I've had the most stressful month of work calls with the unreliable network! #SendHelpOrMoveMeToAnotherProvider

  • sallyhhk SallyH (@sallyhhk) reported from Islington, England

    @virginmedia But the service page is saying there isn’t an issue - so how does that help?

  • PIPPAaM Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN

  • FrankUgboro Frankie (@FrankUgboro) reported from Tottenham, England

    @virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.

  • PIPPAaM Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.

  • t3xuga 𝒯𝑒𝓍𝓊𝑔𝒶 (@t3xuga) reported from London, England

    @virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?

  • willhenrywarren William Warren (@willhenrywarren) reported from London, England

    @virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.

  • yessibelloperez Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either

  • chloehester Chloe (@chloehester) reported from Islington, England

    @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

  • TheRealBenHart Ben Hart (@TheRealBenHart) reported from Hillingdon, England

    @virginmedia 2nd time this week that the broadband has been completely down! Fed up with being sent in circles by your telephone system. Your fault reporting seems to flip between acknowledging there is a fault and proclaiming no fault.

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • RickDelBello Riccardo Del Bello (@RickDelBello) reported from Hackney, England

    @virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown

  • yessibelloperez Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.

  • CarlaMorris18 carla morris (@CarlaMorris18) reported from London, England

    @virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!

  • angelstorm13 Ella A Cutler (@angelstorm13) reported from Hatfield, England

    Urgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mellorp2 Peter Mellor (@mellorp2) reported

    @virginmedia lots of problems with internet today keeps on dropping. Checked service status and says all ok but clearly not. Also rebooted my hub but problem remains

  • mattkni68209117 mattknight (@mattkni68209117) reported

    @virginmedia The brown box attached to the outside of my house. It fell apart not long after it was put on, I have managed to fix it a few times but I’m hoping someone can come out and fix it properly

  • christopherw Chris Woods (@christopherw) reported

    @virginmedia My email address is presumably still on your customer's account, so yes please - how do I get my address removed?

  • josephinec1981 josephinecl81 (@josephinec1981) reported

    @virginmedia My v6 remote will not work to control volume/mute on my Samsung tv I have tried every code and nothing works now when I press volume buttons a green light flashes instead of a red one and nothing happens! How can I fix this

  • lukehboy Luke (@lukehboy) reported

    @virginmedia Oh ages! Just hasn’t caused much of an issue, however it’s obviously not meant to have a red light on it! She suggested a new router being sent out but for some reason then said if it’s not causing a problem then there’s no issue and then ended the call 🙄

  • HannahDuBeBo Hannah Beattie (@HannahDuBeBo) reported

    @virginmedia They either reboot or tell me to. I’ve got a booster as it’s been terrible service since I moved in in October 2020, I’ve know increased the broadband package at a cost and still terrible. My daughter works from home for a government department and has missed important meetings!

  • diyaaaxo Diyaaaaa 🙃 (@diyaaaxo) reported

    @virginmedia My Wi-Fi was supposed to be fixed at 12pm, then it was delayed until 3pm and now it's been delayed until 5pm. Are you people planning to fix my Wi-Fi or should I just switch providers?

  • HannahDuBeBo Hannah Beattie (@HannahDuBeBo) reported

    @virginmedia Is this your standard reply to a tweet? I’ve checked, I’m always checking, I’m always rebooting and spending hours on the phone to people that say they are sorting the issue and don’t! @virginmedia are actually causing my family a lot of stress!

  • ChesnoidGaming Chris Wood (@ChesnoidGaming) reported

    @virginmedia I'm on the MS500 package. The speed test with 500 down and 15 up is on a wired connection to my PC. Wirelessly on my phone i'm getting great speeds in the same room as the router, but 15-20 feet away in the kitchen i'm getting less than 20 down.

  • Chelikibum Chelsea Pryor (@Chelikibum) reported

    @virginmedia No it would appear I'm not, but my other half who is with EE has it and considering you share the same network you'd think I'd be able to get it?