Virgin Media Outage Report in Radlett, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Hackney, Wembley, Enfield Town, St Albans, Harrow, Hampstead, Harringay, Greenford, Paddington, Islington, Stanmore, Camden Town and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| Hackney |
Internet | |
| City of London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
-
CJ
(@ZJM_331) reported
from
Islington, England
@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
-
Liam Smith
(@Liamsmith260493) reported
from
London, England
@virginmedia Our Wifi has been down since yesterday can you help please
-
Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.
-
Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/
-
raimundo vazquez
(@raimundo) reported
from
Tottenham, England
Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service
-
Mary
(@SandraS80775853) reported
from
London, England
@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
-
Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
-
Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.
-
Mary
(@SandraS80775853) reported
from
London, England
@virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.
-
Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.
-
Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.
-
Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/
-
Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
-
jeanne smith
(@jeannesmith1) reported
from
Hillingdon, England
@virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?
-
Dukè 🇩🇪🇱🇰
(@itsstheasianone) reported
from
Harrow Weald, England
anyone else’s virgin media down?
-
Mary
(@SandraS80775853) reported
from
London, England
@virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.
-
Patricio Simonetto
(@PatricioSimone2) reported
from
Tottenham, England
@virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…
-
Patricio Simonetto
(@PatricioSimone2) reported
from
Tottenham, England
@virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails
-
Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
-
Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
BI6-AL
(@BI6_AL_TTV) reported
Come on @virginmedia over 50 reported outages in 5 months and you still haven’t found the fault, yet you still keep charging for a full service! #virginmedia #fedup #usless
-
Aurélie L'Hostis
(@AurelieLHostis) reported
@virginmedia Already did that and spent 57 minutes on the phone. They said they would send an email to follow up and never did. You have the case reference. Please follow up by email in the next 24h or provide your legal team contact details.
-
Gerry
(@Gerald_Padigos) reported
@virginmedia I explained to them all my frustration, when we were told our end of service was 23rd feb many times. At the end they told us they cant do anything to the account until i paid the bill. Which we did pay now as we dont want any more hassle. Its causing my mother mental stressed.
-
Dale 🍥
(@lorddale000) reported
@RyeBreth @virginmedia It’s probably something to do the the cables outside under the street they haven’t been checked for about 15/20 years on my street whenever it rains i get constant lag and the 8 year old hub 2 doesn’t help I’m waiting for hub5 see if helps if not I’m calling sky
-
Gerry Ó hAnluain 🍀
(@OHanlonG) reported
@virginmedia Hi LS Unfortunately no. On hols. Able to on Thursday if you can support. The complaint I'd is C-280122977 By the way, now even more unhappy that my latest complaint appears to have been CLOSED without discussion with me. Your having a bit of a shocker.
-
≅ Nathan Eaglesham ≅
(@EagleshamNathan) reported
@virginmedia Down yet again…
-
Rippy
(@Rippyux) reported
@virginmedia Colleagues of mine have been experiencing this exact same issue similar to my area so this is not a personal issue.
-
Faris
(@Faris1ne) reported
@virginmedia Hi there, my youtube on my tivo box does not load up. The video shows but the left side bar does not work nor load up. Any fix to this? Thanks
-
Gordon
(@Gioza85) reported
@O2 @virginmedia Hi I'm having trouble applying for my Volt benefits, by the looks of it it thinks I don't have a Virgin Media account in my household
-
Tlatoani Ledge
(@D4n13L4GR) reported
@Grayson_91 @virginmedia Same! Only YouTube, not other service.. Submitting a ticket with @virginmedia tomorrow 😔