Virgin Media

Virgin Media Outage Report in Radlett, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radlett, Hertfordshire, England 02/26/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radlett, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Wembley, Harrow, Barnet, Islington, Paddington, Hayes, Uxbridge, Enfield Town, Hemel Hempstead, City of London, Harringay, Hampstead and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    @virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please

  • domgreen Dominic Green (🇬🇧 Not my PM 🗳️) (@domgreen) reported from Welwyn Garden City, England

    . @virginmedia tech support have just made my day! #security #plaintextpasswords 🔓

  • bobby_harding_ Bobby Harding (@bobby_harding_) reported from London, England

    @virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!

  • anna_j_banana Anna Goodger (@anna_j_banana) reported from Hemel Hempstead, England

    @virginmedia I’ve been trying to call the past two evenings to cancel my new package and both evenings I get the message saying that you’re too busy and to call in the morning. Not handy for people working full time! I just wanted to make sure that you don’t charge me for it!

  • bobby_harding_ Bobby Harding (@bobby_harding_) reported from London, England

    I have just received the most atrocious customer service from @virginmedia ! WiFi was supposed to be here two days ago because it was signed for at the wrong address & I’ve just been told by a supervisor that there’s nothing they could do, thanked me for my time. Then hung up!😡

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Harefield, England

    .@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice

  • TimHDav Tim Davies (@TimHDav) reported from Tottenham, England

    @virginmedia The phone of course is still not working. Outrageous. This is despite assurances that an engineer would be sent & that it would be resolved in several hours! Utter nonsense. I would like to escalate my complaint now please. I will dm my number & please arrange for me to be called

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    @MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.

  • DanaAldubaib دانه الضبيب (@DanaAldubaib) reported from Paddington, England

    @virginmedia Yes I would like to cancel my service and still no one answer !!

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    @virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now

  • yiddo71 Mark Gould (@yiddo71) reported from City of London, England

    @virginmedia you have the worst mobile customer service in the world absolute disgrace #ripoff #con #virginmedia #virginmobileuk

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia Unfortunately the guy just put the phone down on me and that link is not working!

  • SGuggiariPeel Sam Peel (@SGuggiariPeel) reported from London, England

    @virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!

  • JaneLHirst Jane Hirst (@JaneLHirst) reported from Barnet, England

    @virginmedia I'm sorry, if your people can't get their acts together I'm not going to chase them and I'll be looking into our service options tomorrow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • janieb1975 Jane Bridges (@janieb1975) reported

    @virginmedia want to change tv service to you but getting no sense from your call centre. Where is the nearest store to Leeds to speak someone in person???

  • mikedixie80 Mike Dixie ❤🧡💛💚💙💜 (@mikedixie80) reported

    @virginmedia @WelshyClare I'm sorry, I'm just in the process of signing up with you @virginmedia and we have been told there is a guaranteed speed! Why out in social media are you saying there isn't? My experience is becoming a new customer so far is appalling!!

  • ms_arsenal1988 danielle richards (@ms_arsenal1988) reported

    @virginmedia I’ve moved my pod to the middle of the house, I’ve managed to get through to someone at virgin they’re sending another pod and monitor the connection for the next 30 days so hopefully it fixes the issue

  • neil_hoyle Neil Hoyle (@neil_hoyle) reported

    @virginmedia It's a problem in the area. Fix time 3pm... that will be 21 hours without service

  • jdtate101 James Tate (@jdtate101) reported

    @virginmedia Direct Ethernet connection. Modem mode with USG-3P router. Has been flawless until end of this week. Powered off/on and reset to factory. No change. Direct connection bypass router is the same so not my equipment. Getting 80mbps down and 52 up. Issue must be on your end.

  • julie_olver Julie Milne (@julie_olver) reported

    @virginmedia Far too many for a tweet reply. But if you’d like to give me another avenue to set it all out for you I’d be more than happy. Let’s just say it’s horrendous and still ongoing. Extremely unhappy with the lack of support.

  • jaimeleeallen jaime lee allen (@jaimeleeallen) reported

    @virginmedia been with you for 2 months now and had nothing but problems! Been promised 4 times now that my direct debit date has been changed yet guess what?! It hasn’t! Also where is my £150 Amazon voucher as promised?? Been fobbed off about that also!

  • b_Bradford93 Bethannie-Kay (@b_Bradford93) reported

    @virginmedia Absolutely fine. Don't know what happened. Don't suppose u know when the mast will be fixed? Been broken for about 3 weeks I get no phone signal.

  • Oojoodeboo Juliette Cannock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@Oojoodeboo) reported

    @virginmedia I have discussed the "arrears" on numerous occasions and asked for disconnection but this hasn't happened. I have paid for a service I haven't received just to stop dealing with Virgin but you ARE STILL CHARGING ME. please just arrange for the account to be cancelled ASAP

  • clairerendle CC Faces (@clairerendle) reported

    @virginmedia anybody know how to get any help? 8 weeks without Internet, promise of a dongle never sent? Someone else want to take my money?