Virgin Media Outage Report in Radlett, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Wembley, Ealing, London, Islington, Hackney, Camden Town, City of London, Hampstead, Harringay, Harrow, Northolt, Stanmore, Paddington, Welwyn Garden City and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
TV | |
| Ealing |
TV | |
| London |
Internet | |
| Islington |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia There's the problem. Service status says 'no known issues'. Phone line says service interrupted back by 1000. Confusing information and inaccurate? The service has been dreadful for FOUR days now!
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia hi there is there a problem in N22 area, please. My broadband has been shocking today
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia Hi - still no broadband! Day four now. Conflicting information on the website and the phone. Can someone help? This is a really dreadful service
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Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia We signed a new contract and we were meant to have internet connection by Monday/Tuesday. We still don’t! We called then on Wednesday and they said they call back. They never did. We called yesterday. They said they’ll look into it. Nothing yet!!
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Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia @virginmedia will someone actually be able to help us or will we get the same service we’ve been getting from various people we’ve been talking to? I don’t know how else to escalate this anymore!!! It’s taken so much of our time and added stress ...
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia None, sadly. Email updates promised & never arrived. A call from an engineer also promised & never happened. The social media team have been responsive. Other parts of Virgin much less so.
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia Hello - it's been a week so far. Still no broadband. Still no information. Still no contact. Continued dreadful service from Virgin. What can you suggest, please?
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia Your various automated customer service systems are a horrible mess, they flat out contradict each other! It's shamefully bad & has been so for a long time so this can't be news to you. Why have @virginmedia STILL not done anything about these basic customer experience problems?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi I’m waiting for an engineer to come & look@at my router/WiFi connection but they’ve not turned up. Can you help please
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Aurélien
(@aur_elien) reported
from
Hackney, England
@virginmedia It says on that website that the issue my be fixed by 5pm on Monday! More than 3 days to fix an issue... It shows how much you care about your clients. Appalling.
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia I've already spoken to them many times including tonight and they can't do anything other than tell me that the date has moved yet again. Nobody seems to be able or willing to fix your broken status system.
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Thank you but I just want my service to work reliably. I’m tired of chasing people & being given the run around. I can’t spend hours on the phone everyday to achieve nothing. I just want what I pay a lot of money for every month.
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Elizabeth Silva
(@faysasilva) reported
from
Islington, England
@virginmedia That might be the case for others but In Our estate we have been instructed by the engineers to call virgin for an internal switching of service as the new connections are live . The main point is I’m without service I can’t work, no TV no phone and will be until Monday according
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Aurélien
(@aur_elien) reported
from
Hackney, England
@virginmedia Hi, I’m in East London and the internet has been down for 24h now. When are you planning to fix the issue??
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Elizabeth Silva
(@faysasilva) reported
from
Islington, England
@virginmedia can you tell me why my internet connection is gone from the outside of my house? You have left me 3 days without internet for 3 days with no explanation and now when I call your customer service you tell me n a recorded message an engineer is coming and when I call
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SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
This was day *15* of working from home with no broadband thanks to @virginmedia and no reliable information about fixing the outage, no provision of an alternative connection (e.g. 4G dongle) and many hours wasted on hold. No wonder they are worst-rated by @WhichUK - avoid! 🤬
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia Your service status online tells me everything is fine, even when I run a test, while tech support can only tell me that there IS a fault and the estimated repair date has been shifted yet again, this time to April 21st. SMS updates are useless too. It's absolutely infuriating.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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billymazzer
(@billymazzer) reported
@virginmedia wifi has gone down twice this morning
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Anna flynn
(@Annafly71686058) reported
@virginmedia Why did yoy ask me to trxt then its innappropriate wh3n im telling ypu call staff are promising call backs that never happen, how can you turn me away???
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WRESTLING
(@jawaid_mr) reported
@virginmedia he said you need a virgin pod but my girlfriend said it’s expensive £5 month he said get it from azmon engineer was nice man but your virgin advisor lied they dont carry the pods he lie to me i have put a complaint in the engineer has put a complaint in as well he
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Rebecca B
(@WishVintage) reported
@AnnCleeves @virginmedia I’ve always been with BT so can’t compare but I stay with them because I’ve never had a problem.
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Gavin Clark
(@gavdaddi) reported
@virginmedia Compensation scheme is a joke and the faults are always reported as fixed when they aren’t to avoid paying. I know communication is not one of Virgin Media’s strengths, especially with customers, but any reliable info on the problem and fix date would be appreciated #poorservice
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Jolly Penguin
(@jollypengifts) reported
@virginmedia Rubbish! You work for virgin media, therefore you have access to contact other staff within virgin media. Pointing me to a discussion thread doesn't help me. I've explained the issue too many times now and sick of being ignored by emails, call and here
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⚫️Vic Formerly W💙
(@vpeanuts) reported
@AnnCleeves @virginmedia They’re awful! We’re with them too. 🙄
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Lee
(@LeeBurg31284235) reported
@virginmedia All in all from starting the chat to getting my issue resolved it took 2 hours out of my day!! Appalled is an understatement! The issue was that my bill had been increased by over 10% and I hadn’t received the notification letter so it came as some what of a shock to me!
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Sam hutchings
(@1201Sam) reported
@SoulfulScotsman @virginmedia Totally agree. Completely random as it’s started working again but for the money paid by everyone it’s a problem that shouldn’t be happening
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****** Rolling Stone
(@StoneGringo) reported
@SoulfulScotsman @virginmedia @bt_uk Virgin is the service provider so it's their problem.