Virgin Media

Virgin Media Outage Report in Radlett, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radlett, Hertfordshire, England 12/04/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radlett, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Islington, London, Camden Town, Wembley, Ealing, Watford, City of London, Paddington, Barnet, Hampstead, Muswell Hill, Hertford, Harringay and St Albans.

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City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomHackney TV
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • Caleb_Parker 𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀 (@Caleb_Parker) reported from London, England

    @virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.

  • Dusty19646 Martin COYS (@Dusty19646) reported from Hillingdon, England

    Anybody else have problems contacting Virgin Media about broadband issues, waited on phone for an hour yesterday then said other person has hung up? Is it because I have been a customer to long and should charge my whole TV and broadband package.

  • EllieMB1 Ellie (@EllieMB1) reported from Broxbourne District, England

    @virginmedia me wondering if @SkyUK have any offers - been waiting on the line for another hr!!!! Just want my service activated 😱😱

  • kptweetsstuff KP (@kptweetsstuff) reported from Harrow Weald, England

    @virginmedia nobody has rang me back, how can I get someone to contact me please? Having such a bad experience! You also increased my cost BEFORE my new contract even started!

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @virginmedia I spent over an hour on hold today trying to speak with someone about cancelling. I ended up having to put the phone down. How an earth can I cancel my contract if the only way to do it is by calling and you don’t answer the phone?!

  • Caleb_Parker 𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀 (@Caleb_Parker) reported from London, England

    @virginmedia Yes after a 5 hour outage during a key work time did me it came back up. But I’m more disappointed in the delay in customer service response time.

  • CuttingDawn Dawn Cutting (@CuttingDawn) reported from Bricket Wood, England

    @virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!

  • kptweetsstuff KP (@kptweetsstuff) reported from Harrow Weald, England

    @virginmedia I did this & the advisor was very rude, I messaged for someone to contact me via your chat function but nobody has

  • dcsender Dominic Sender (@dcsender) reported from Camden Town, England

    @virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.

  • Olivia121994_ OD (@Olivia121994_) reported from Harrow Weald, England

    @DanGSells @virginmedia Their customer service is one of the worst things about them, seem to have used covid as an excuse to go awol. Luckily their Internet speed just about makes up for it

  • KarenGerardi Karen Gerardi (@KarenGerardi) reported from Harrow Weald, England

    @virginmedia television viewing is painful ! Most channels are scrambled . Been a problem on and off for a month. How do we sort !!!!

  • kptweetsstuff KP (@kptweetsstuff) reported from Harrow Weald, England

    @virginmedia My contract hadn’t even started yet! So I will need to cancel

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    So @virginmedia is down again. App says everything is fine but clearly not.

  • EllieMB1 Ellie (@EllieMB1) reported from Broxbourne District, England

    @virginmedia why have I been on hold to your customer service department for 1 hr been cut off and then called again another 1hr cut off. On hold now, emailed and went through online and still nothing!!!! What’s going on!!!! Is anyone answering the phones

  • ritu2009 Irma Ritu Arora (@ritu2009) reported from Harpenden, England

    @virginmedia horrendous customer service, no wifi despite 100mb speed I am paying for

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!

  • hooplingkev Kevin F Green (@hooplingkev) reported from Barnet, England

    @virginmedia it’s bad enough informing me you’re putting prices up, then today TV/broadband or phone service not working which has cost me £16 for an event I booked and am unable to stream #poorservice #Moneygrabbing

  • NeilMcG1972 Neil Mcgeough (@NeilMcG1972) reported from Broxbourne District, England

    @virginmedia how come I cannot dial 150 anymore to get through to customer services? What is the new number to report a fault

  • DanielSSmith DanielSSmith FRSA (@DanielSSmith) reported from London, England

    @virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @stephfriend_ @virginmedia It’s infuriating. They deliberately make you phone as the only way to cancel, then just leave you on hold

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Helen_Claire71 Helen-Claire Stone (@Helen_Claire71) reported from Sheffield, England

    @virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.

  • benjames1996 BJ 🇺🇦 (@benjames1996) reported

    @virginmedia absolute joke, my monthly payment has gone up from £69 a month to £121.50. You said there’s a 13.8% inflation but that’s not 13.8% that’s robbing the customer. I’m not paying that and I’ll go elsewhere if it’s not sorted.

  • Meg07Megan Megan (@Meg07Megan) reported

    @virginmedia struggling to speak to anyone regarding the massive increase in my bill…£79 to £131.50 with another increase of £21.50 due on 1st April!!! Can anyone help?

  • JamesHedges94 James Hedges (@JamesHedges94) reported

    @virginmedia Hi, my service was disconnected on 1st March but you still took a direct debit payment on 2nd March. Can I assume this will refunded automatically shortly?

  • TrishikaSuji Trishika #LiveableNHSBursary (@TrishikaSuji) reported

    @virginmedia instead trying to launch planes into space maybe fix the wifi first. So fed up of calling your offices and going around and around in circles. And now your offices are closed! Feeeed up.

  • LfcShaunjudge Shaun (@LfcShaunjudge) reported

    Hey @virginmedia I'm hearing the internet is down in the Salford area of Manchester as there don't seem to be any Man Utd fans online...

  • Vicky37678720 Vicky (@Vicky37678720) reported

    @virginmedia internet connection terrible for days even with the extra pod! #moneyforoldrope

  • garyballfitness Gary Ball (@garyballfitness) reported

    @virginmedia It's still all gone...but the service link you sent says all is good. Could you point me in the next direct for who to contact?

  • Leewfc09 Lee (@Leewfc09) reported

    @virginmedia My grandads service was completely out again yesterday. No phone service and had to knock on a neighbours door panicking. He’s got copd and heart failure gasping for breath. And you want £21.50 a month more off him for that service? Go 🤬🤬🤬🤬 yourselves

  • Phil_Jimbo Phil (@Phil_Jimbo) reported

    @MartinSLewis please look into @virginmedia , they are imposing huge rises and baking into the terms future rises - their customers can’t always switch if there is no Openreach service in the area plus the fact that they are making it difficult for consumers to cancel!