Virgin Media Outage Report in Radlett, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Hackney, City of London, Watford, St Albans, Paddington, Enfield Town, Hampstead, Ealing, Wembley, Camden Town, Barnet, Hemel Hempstead and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Harringay |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@virginmedia Made an official complaint as I was without broadband for FOUR days in January in the UB5 area Your resolution team's reply was it's working now.. No compensation, no explanation...Given a number to complain within 28 days that went dead when I rang it..Please DM me for details
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Dr James Morris
(@Cyberwest) reported
from
Tottenham, England
@katerussell Virgin Media support once told me that 2 days of no service were because “accidents happen”. I immediately switched to another broadband provider and will never go back to Virgin.
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia That number had wait times of over an hour. You still haven't compensated me for my 3 day outage last year. Why should I pay 50pct more?
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia Not spoken to the team today but thankfully service has improved 👍
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Neil C Boote
(@MisterBoote) reported
from
Ealing, England
So our education system & business activity now utterly reliant on solid, fast, reliable internet service that market consistently fails to deliver. @virginmedia down again this am. Time for state to take control of this crucial, strategic infrastructure. Really is a joke ATM.
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia You probably do not get we are in a pandemic and need to be working from home?!?! We’re having issues that are work-related due to your negligence as a provider. We’ve called again and we’re promised the issue would be fixed by tomorrow. Just like last time. LIARS. Refund us all!
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia I have internet connection problems and cannot get through to customer support. Help!
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Matt Kowaleczko 🇬🇧🇵🇱🇪🇺🇲🇽
(@KowaleczkoMatt) reported
from
Hillingdon, England
@virginmedia is there any support available? I am trying to move to another place and re-contract but it seems your phone and email are not working since good few days.
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I’m trying to contact you but can never get through by telephone, what earth am I meant to do? Your customer service has gone to pot
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia That is not true. We are meant to have the fastest speed at 200 but it rarely goes over 50. The connection is unstable and is throttled at busy times. It cuts out and is unreliable plus it is impossible to get hold of support. Shameful and shambolic.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Yeah I pay more for that not part of your service that I’m paying you for every month
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...
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Chris Wheal
(@whealie) reported
from
London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia LS, just tried to send a text to your CS and the number is invalid. Is this a scam? @virginmedia charging £49.50 for a worse service than ever before and no working landline.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Can I please DM you on this issue?
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing
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Mark Pinkerton 💙🚴♂️
(@markpink) reported
from
Islington, England
@Leigh5Tom @virginmedia As an existing customer, they are known for their poor customer service. Can never get through on phone and that is main access point to info. Website CS info poor, with zero joined up thinking. Pretty good speed when working. Good luck!
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Jamesie
(@DJ_Jamesie) reported
from
Islington, England
@PaulJoh30516408 @virginmedia Real shame as the broadband is good. The engineer was a really nice fella too. Just the phone customer service...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sarah
(@sarah__jdunne) reported
@virginmedia not even able to do any of my online classes today because the wifi has stopped working, and the data on my phone is so slow I can’t even join them using it
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Knippenberg
(@KR_1_SH) reported
@virginmedia are acc bums. How they gonna cut out mid lesson ffs
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G Pen
(@GNPenp) reported
@virginmedia your customer support line does not connect. 0345 454 1111. Whaats the alternative to getting my account looked into?
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shivam patel
(@QprShivvy) reported
@virginmedia I shall try it and see what happens. Expect better service and a bit more quality. Especially times like these are hard and working from home we need our services working tip top.
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David Barfoot
(@Daiintheskye) reported
@virginmedia I have she offered me an amazing deal where instead of paying£64 a month I could pay £81 for the exact same service. She didn't seem to understand this was not a good deal.
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Carl Long
(@clong88) reported
@virginmedia yeah was on hold for 2 hour to be cut off after trying sort the problem. So didnt end very well
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Paul Dugdale
(@thepauldugdale) reported
@virginmedia After a ton of times trying I planned a tactical call when you opened on Sun morning but it was v frustrating and difficult getting to that point. Terrible service if customers can’t contact you. Plans are under way to repair our failing internet. Can u make your service better?
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Alex Feakes
(@alexfeakes) reported
@virginmedia Thank you for responding. The broadband connection frequently just stops. Sometimes it will be offline for a minute or two, sometimes for hours (like last night). It can happen the middle of watching Netflix or when I am teaching online, like right now. It is unreliable. Fix it.
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Marty Caine - #Cromwellians
(@Marty_Caine) reported
@virginmedia Still not working and when I try to call 151 it now gives an automated message saying I should call back later!
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🏴
(@V46RR) reported
@virginmedia The same as it always is. An absolute disgrace for the amount of money we're paying. We cannot speak to anyone because your customer service line is just one big holding pen. I've written instead, advising you to terminate the services. I won't be paying a penny more.