Virgin Media Outage Report in Radlett, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Camden Town, Islington, City of London, Hemel Hempstead, Wembley, Watford, Paddington, Barnet, Borehamwood, Hatfield, Hampstead, Uxbridge and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia second weekend in less than a month without broadband/tv service. Disappointed.
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits
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Mabs
(@Mabs79) reported
from
Islington, England
@virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok
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Jonathan Graham
(@jagraham90) reported
from
Tottenham, England
@virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.
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Louise Hatch 🦋
(@LouiseHatch1) reported
from
London, England
Hi @virginmedia I wonder if you can help me? I'm looking to access the subtitles on a movie I have just paid to download...that essential service doesn't seem to be available? Thank you 🦋 #Deaf #deaf #HearingLoss
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Hillingdon, England
@virginmedia I made a formal complaint against your company and was told 28 days I’d get a response - it’s been longer than that, what can we do to get my complaint moving?
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Fredrik Cornell
(@fiddecornell) reported
from
Hackney, England
@virginmedia i have now answered 101 questions in the Virgin Support Chat. Every ten question or so is along the line of ”pick one option to continue: 1. I really love Virgin Customer Services OR 2. I have a really small ****”. Worst experience for a long time. BOT heavy, no fix.
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!
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Shane
(@Barmybuilder) reported
from
Camden Town, England
@virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.
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Akshay
(@ACMru_) reported
from
City of London, England
@virginmedia That’s absolutely fine, but again like mentioned before. I should not be receiving contrasting information from your employees. I can understand one isolated incident but having 2 incidents for the same issue highlights a form of incompetence somewhere
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Fredrik Cornell
(@fiddecornell) reported
from
Hackney, England
@virginmedia i have an open and unresolved complaint C-2206212351 which I fear your bots will ”resolve” and close without my consent.
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia more than 12 hours without service today. Are there any updates for NW3?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia The service fault is still a thing, been more than 24 hours now. How long is it going to be? Your website keeps pushing the estimated time further.
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia Not helpful. Service checked no issues but still had to call this morning as on internet. Down again this afternoon. Spend more time working though the phone than using a load for internet service from virgin. What a waste of money.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Metamorfosis | Design & Digital Marketing
(@MetamorfosisHQ) reported
@virginmedia Well the promised solution from Molly of Wi-Fi pod delivered on Tuesday didn’t appear - it’s now Thursday and still no sign of it being delivered. Another empty promise from you guys so I think it’s time to go with another company!
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Gary Turner
(@binaryslate) reported
@virginmedia So what is the cause of the issues over the last three evenings with the box resetting, and then not starting up at all yesterday?
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Customer Service
(@vmbusinesshelp) reported
@DavidColeman33 @vmbusiness Hi David, I do apologise about this, if your issue was not resolved can you please DM us with the Query, your business name, account number, postcode and address please. many thanks
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Carpy Villan™️
(@PeteVillan1981) reported
@DiRuss64 @virginmedia Call 0800 052 1920 this number skips all the automation and puts you straight through to customer service with no wait time. Ask for retentions 👍
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Sean Kelly
(@vanderkelly1) reported
@george_ezra , @VirginMedia If you liked George Ezra, you won’t after waiting to be connected to Virgin media Broadband service complaints dept….#SaveGeorgcareerGethimOffComplaintsHotlines
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🥸😁⁷
(@moonbeamkv) reported
bruh virgin media is so shut bc why tf is my wifi not working rn ??? I have a fking exam tomorrow I need it to work
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia once again your connection speed is shockingly slow. Not sure why I pay for m600 lucky to get 50mb. To make things worse your chat never respondes and the phone is a joke. 25 years of taking my money and the service is getting worse. Think I will move to #BT
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Dan
(@bigleggydan) reported
@virginmedia Still broken, and I'm still paying for it. Any chance of a human being looking into this ??? How do I talk to a human in your organisation? #talktome
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Flezmungus
(@flezmungus) reported
Hi @virginmedia I’m ia Virgin mobile customer and just travellers to Spain. I can’t access any mobile networks. I’ve got data roaming on. What am I doing wrong? Please help!
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all the while i was thinking of my little armalite
(@lknowfoucault) reported
@virginmedia I have now cancelled my direct debit and will cease to be a Virgin customer from 7/7. Hope that’s OK.