Virgin Media Outage Report in Radlett, Hertfordshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Radlett, England
The most recent Virgin Media outage reports came from the following cities: Wembley, Camden Town, Enfield Town, Brent, Hackney, Islington, Paddington, Hampstead, City of London, Hayes, Barnet, St Albans, Hertford, Stanmore, and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley
|
Internet | 1 day ago |
|
Camden Town
|
Total Blackout | 2 days ago |
|
Enfield Town
|
Internet | 2 days ago |
|
Enfield Town
|
Internet | 3 days ago |
|
Brent
|
Internet | 4 days ago |
|
Camden Town
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Ryan Curtis-Johnson (@racj25) reported from Camden Town, England@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
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R A C H E L (@loveeRachelxo) reported from Tottenham, England@virginmedia can someone in customer service contact me! Your agents keep hanging up on me! And are not helpful with my issue I have left your company and now your sending default letters when my family account is clear! #terrible #poorservice #BadService
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CraftivistCollective (@Craftivists) reported from Hackney, EnglandSeriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process
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Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England@virginmedia no tv service. No answer from 150 customer service. What’s going on
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Chris Hall (@chrishallrides) reported from Hackney, England@virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.
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Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England@virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted
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Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England@virginmedia Signed up for a text, got a text, sorted. Good service. Clever
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R A C H E L (@loveeRachelxo) reported from Tottenham, England@virginmedia @virginmedia you keep cutting off the phone and not allowing me to speak to a manager! I’ve rang back 4 times! And I’ve spoken to 4 different people who won’t help! And keep hanging up...can someone please contact me this is insanely poor service
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CraftivistCollective (@Craftivists) reported from Hackney, England@virginmedia The person arrived 3:30pm but was lovely & fixed the problem.
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Brenda Franco (@joybrenda) reported from London Colney, England@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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Shaki 2.0 (@ShakiAgain) reported from Camden Town, England@TalkTalk @Axass_ Help him by ending it early with no cancellation fee 💀💀💀 virgin media ftw
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Carys Barton (@CarysBarton) reported from Camden Town, England@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
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alan brown (@alansbrown) reported from Hackney, England@virginmedia Yes and we will wait and see on the signal increase in area 03 as it is too low for everyone which is pretty poor on your part :-(
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Jess Hayne (@JLHayne) reported from Islington, England@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
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Hadi Taheri (@persianuk2017) reported from City of London, England@virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse
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enjoyahonestlife (@jubedbashir) reported from Tottenham, England@virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account
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Andrew Burdett (@andburd) reported from Camden Town, England@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
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BarryDanser (@BarryDanser) reported from Paddington, England@virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it
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CraftivistCollective (@Craftivists) reported from Hackney, England@virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either
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Adam (@adsz88) reported from Potters Bar, England@virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Dickinson (@dickij10) reported@virginmedia Hi - I have an old Hitron router which was never collected by Virgin Media two years ago, what shall I do do with it?
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Noman Rana (@NomanRana) reported@Ofcom you need to look into @virginmedia cancellation process. They take customer into a never ending loop and deviating from the request. They force you to create a new O2 Id and ask to link with virgin media account at the time when you just want to leave.
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Jamie Dickinson (@dickij10) reported@virginmedia Hi - I have an old Hitron router which was never collected by Virgin Media two years ago, what shall I do do with it?
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Noman Rana (@NomanRana) reported@Ofcom you need to look into @virginmedia cancellation process. They take customer into a never ending loop and deviating from the request. They force you to create a new O2 Id and ask to link with virgin media account at the time when you just want to leave.
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Noman Rana (@NomanRana) reported@Ofcom you need to look into @virginmedia cancellation process. They take customer into a never ending loop and deviating from the request. They force you to create a new O2 Id and ask to link with virgin media account at the time when you just want to leave.
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Jamie Dickinson (@dickij10) reported@virginmedia Hi - I have an old Hitron router which was never collected by Virgin Media two years ago, what shall I do do with it?
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Jamie Dickinson (@dickij10) reported@virginmedia Hi - I have an old Hitron router which was never collected by Virgin Media two years ago, what shall I do do with it?
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Jamie Dickinson (@dickij10) reported@virginmedia Hi - I have an old Hitron router which was never collected by Virgin Media two years ago, what shall I do do with it?
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Jamie Dickinson (@dickij10) reported@virginmedia Hi - I have an old Hitron router which was never collected by Virgin Media two years ago, what shall I do do with it?
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Troy (@LordElderEmo) reportedAnyone else’s virgin media internet in South Wales going on and off and on off!! @virginmedia this is terrible, any news or time on a fix or what the problem is? #virginmedia #southwales #down