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Virgin Media

Virgin Media outages and service status in Radlett, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Radlett, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 18, 5:53 PM GMT+1.
  • 65% TV (65%)
  • 21% Internet (21%)
  • 10% Wi-fi (10%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Radlett, England

The most recent Virgin Media outage reports came from the following cities: Watford, Harrow, Hemel Hempstead, Ealing, Hertford, St Albans, Harringay, Welwyn Garden City, Wembley, Hayes, Elstree, Hatfield, Camden Town, Enfield Town, and Barnet.

CityProblem TypeReport Time
Watford Wi-fi 3 hours ago
Harrow Wi-fi 9 hours ago
Hemel Hempstead Wi-fi 1 day ago
Ealing TV 1 day ago
Hertford Internet 2 days ago
St Albans Internet 2 days ago

Nearby cities with recent reports

Watford

13 recent signals

3 hours ago
Hatfield

8 recent signals

4 days ago
Harrow

6 recent signals

9 hours ago
Hemel Hempstead

6 recent signals

1 day ago
Ealing

6 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • NLFG
    Nick Chainey 💙 (@NLFG) reported from Hemel Hempstead, England

    @virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼

  • itsstheasianone
    Dukè 🇩🇪🇱🇰 (@itsstheasianone) reported from Harrow Weald, England

    anyone else’s virgin media down?

  • _Brady1_
    🆎 (@_Brady1_) reported from London Colney, England

    @virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

  • IstvanOFatyol
    Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England

    @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

  • 1SLToo
    Andy (@1SLToo) reported from Rickmansworth, England

    Merry Christmas to all at @virginmedia who have left all of us in WD3 area with no TV or Internet for over a week (predicted) and probably longer over the entire festive period, moving to sky in the new year due to your continuing rubbish service and customer service

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

  • MSiewniak
    Michal Siewniak (@MSiewniak) reported from Welwyn Garden City, England

    Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford, England

    @virginmedia …and now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?

  • manan2661
    Manan (@manan2661) reported from Barnet, England

    Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • Lisboadolphin71
    Lusitano71 (@Lisboadolphin71) reported from Camden Town, England

    @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

  • thefitebegins
    jrd1982 (@thefitebegins) reported from Hillingdon, England

    @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

  • BancoDePapa
    グラハム・スミス® ©Official (@BancoDePapa) reported from Haringey, England

    @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

  • angelstorm13
    Ella A Cutler (@angelstorm13) reported from Hatfield, England

    Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

  • Bhavinmaru2020
    Bhavin (@Bhavinmaru2020) reported from Hillingdon, England

    @virginmedia I am loosing signal intermittently. Not great!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PetermcRed
    Peter mcgoldrick (@PetermcRed) reported

    @Benleo @virginmedia I had to take them to an independent arbitration for compensation. My internet didn't work properly from day 1. They didn't fix it, so I refused to pay my outstanding bill and switched immediately to BT. They kept sending me threatening emals. I won my case.

  • petelongrs
    Pete Long (@petelongrs) reported

    @Benleo @virginmedia I can sympathise with you. 'EDF'? Early disconnection fee. How the actual fuff did that ever get allowed? If people don't pay, turn off their service; no need for an additional made-up fee. When I moved providers, one of these jerks in the call centre claimed he'd get sacked if I didn't tell him which alternative provider I'd chosen. I mean, it's not like I'd been with them for over 25 years or something.

  • radavies_art
    Richard Davies FRSA (@radavies_art) reported

    @virginmedia Unable to access TV for 2 weeks now; internet speed slow or non-existent. Assured on Thursday all would be well in 24hrs and given £20 refund!!! Spent over 2hrs on hold. No updates given; no signs of rectifying anything. Customer service is non-existent. Appalling.

  • 05jake5
    Jake T (@05jake5) reported

    @jomickane @Benleo @virginmedia Sky is alright, TV too expensive but internet by itself ok price. Good customer support too.

  • LadyLucia05
    Lucia (@LadyLucia05) reported

    @virginmedia Definitely loss of 1GB broadband, my home security is not fully funcioning either, its just not good enough, Ypur estimated time of fix is Wednesday 20th by which time i will have its been down since Friday, I expect to be receiving a substantial discount on my bill.

  • Cakes6G
    Cakes6G | Art on Objkt (@Cakes6G) reported

    @Benleo @virginmedia Kicked them years ago, awful service. Awful products.

  • IAmMattVC
    Matt Valentine-Chase (@IAmMattVC) reported

    @Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.

  • katecooper1957
    Kate Cooper (@katecooper1957) reported

    @SimonBird73 @Benleo @virginmedia They’re absolutely awful Impossible to understand

  • Rob_Green1
    Rob Green (@Rob_Green1) reported

    @Benleo @virginmedia Been there. Had similar service. Absolutely atrocious.

  • suemetty
    Sue Metcalf. 🌈 (@suemetty) reported

    @virginmedia There is no signal apparently there is a known issue in my postcode NE8 3JP