Virgin Media Outage Report in Radlett, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Greenford, Hackney, Harringay, City of London, Paddington, Uxbridge, Hayes, Ealing, Hertford, Barnet, Camden Town, Stanmore, Enfield Town and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| Greenford |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Oliver Fatyol
(@IstvanOFatyol) reported
from
Ealing, England
@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
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DianaS
(@DianaAlexS) reported
from
London, England
@virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!
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Steve Cavinder
(@StephenCavinder) reported
from
Bricket Wood, England
@virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.
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Cate McLaurin
(@madebycatem) reported
from
Camden Town, England
Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .
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Dukè 🇩🇪🇱🇰
(@itsstheasianone) reported
from
Harrow Weald, England
anyone else’s virgin media down?
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia So maybe I have also a problem with my phone line! ******* now
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.
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SA Punk
(@michaelsamuels4) reported
from
Hackney, England
@virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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Bhaven Dusara
(@Fatty_Koo91) reported
from
Harrow Weald, England
How can it be called Virgin Media when it goes down so much??? #VirginMediaDown
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.
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Lusitano71
(@Lisboadolphin71) reported
from
Camden Town, England
@virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!
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BuG$y
(@browngaybitch) reported
from
Harrow Weald, England
Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ciarán Jones
(@CiarnJones1) reported
@virginmedia Hi, your call centre staff keep promising to call me back because your "system is down" but they never do. Please call me back today after 1700 or tomorrow or Friday after 1630
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Jon
(@XxJONNYBxX) reported
@virginmedia Are you really that sorry ?? There is an issue and it needs to be fixed and not just fobbed off again and again, which is what keeps happening across all platforms.
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panzerfaust81
(@panzerfaust81) reported
@virginmedia WRONG......AGAIN. It looks like you provide rubbish customer service. Now, that is not wrong - I have proof for that statement - with multiple communications from Virgin that fail to subsequently deliver on basic contractual obligations.
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Stuart Edwards
(@edbowski) reported
@virginmedia Hi, can you please give me more information on when the issue on your network is going to be fixed? I have 1mbps download speed. I am working from home and it is impossible. Also, why is it so hard to contact your customer service?
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Erica Wenham
(@Erica_Wenham) reported
@virginhelp @virginmedia Can someone please help?
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scott tungatt
(@mravrillavigne) reported
@virginmedia I thought so. They were adamant you used their service I knew better than this. My worry is some older ppl may be caught out by this. Bastards
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Jo
(@Joanne01998125) reported
@virginmedia Nope. The engineer offer it but I didn't take it as I assumed he was correct when he said there was no issue.
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Sunil Mistry
(@jadio88) reported
@virginmedia Quick question, if I cancel my contract, when can I re-join as a new customer?
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THIAGOAT 💪
(@6THIAGOAT6) reported
So I'm paying 32 pound a month for virgin media 200m Fibre and its already having issues 😫 and I'm getting 38 mb a second instead of the 213 mb a second they told me I would get 😞
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Jenni Seex
(@jenniseex) reported
@clairelsmith82 @virginmedia I’ve cancelled but they insist on 30 days notice so still have the service even though I’ve switched. The lack of internet is a joke. They lost a customer of more than 20 years because they couldn’t sort out sending a new router