Virgin Media

Virgin Media Outage Report in Radlett, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radlett, Hertfordshire, England 01/16/2026 05:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radlett, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Paddington, Wembley, City of London, St Albans, Enfield Town, Camden Town, Hayes, Islington, Ealing, Hampstead, Harringay, Northolt and Ruislip.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomHackney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • keefkong Keith Healy (@keefkong) reported from Welwyn Garden City, England

    @virginmedia I logged into my account on my phone & it says there are problems on all & they are working on it.. 😵

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!

  • brianging Brian Ging (@brianging) reported from Ealing, England

    @virginmedia I've called 4-5 times. The only time I get though is when I select the option to upgrade my services 🤔 Strangely not at home to people wanting to cancel.

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia No change to devices being used, it starts to slow down from 500 to 30 between 9-11pm then nothing at all for around 30mins then back up.

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    @virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!

  • fackjossey Foss (@fackjossey) reported from Camden Town, England

    @virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!

  • Mike_E_Neale Mike Neale (@Mike_E_Neale) reported from Hillingdon, England

    @virginmedia I have managed to add my wife's name to our electricity & water bills without a problem & know it is possible with other companies. It must be possible - it is perhaps just the choice/policy of Virgin to not allow this. Is there an email/tel I can contact to take this further?

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia Today it’s back to normally, but tonight it will most likely go down again, since this has been the trend since Xmas eve

  • TohottoTrott Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    @virginmedia I reported this over 24 hours ago, after doing your test I have an appointment for Saturday!!!! That’s not a good service, please come back with a better solution

  • Mike_E_Neale Mike Neale (@Mike_E_Neale) reported from Hillingdon, England

    @virginmedia Thanks for responding. My wife and I need several different proofs of address for a visa application so we really need it written down. Is there no way this can be produced?

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting

  • FaintVlogger Sam Blackmore (@FaintVlogger) reported from Harrow Weald, England

    Big up @virginmedia gone down in the Harrow area...

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia still waiting for my call back re my complaint C-291120591. It is ridiculous one has to wait so long for a phone call, it’s not I require an engineer to attend!!! Is this your example of customer service? Joke

  • TohottoTrott Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    @virginmedia any idea how long the broadband is going to be down?

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • helenjjordan Helen ReynoldsJordan (@helenjjordan) reported

    @virginmedia This is my mums she is 88 it’s not a bill issue her phone not working but your colleagues won’t help because they say she can’t pass security because she doesn’t know ££ her latest bill is

  • ckwmcgowan Chris McGowan (@ckwmcgowan) reported

    @virginmedia Hopefully they will get the issues resolved once and for all. Will the failures be disclosed?

  • chadlymasterson Chad Masters (@chadlymasterson) reported from Birmingham, England

    @virginmedia Superhub 3.0 , it has been giving me grief for years, and had dns / ip resolving issues and so many others. All fixed with a hard reset, don’t wanna be resetting my router constantly

  • GrantBurnip Grant Burnip (@GrantBurnip) reported

    @virginmedia Hi, it's to do with a promotional offer I've been declined between oppo and yourselves, I keep getting passed between departments with no resolution, figured an email with both companies copied in would help resolve it

  • rhiebelle Rhiebelle (@rhiebelle) reported

    @tasmintaylor_dj @virginmedia YES Network randomly dropping, I pay for 200Mb/s and speed tests return like 5Mb/s. Legit awful!

  • john_docherty_ Jonny_twobowls (@john_docherty_) reported

    Hi @virginmedia , I’ve been trying to log into my account for a couple of weeks, but keep on getting an ‘oops something is broken message’. Any idea when I’ll be able to log in?

  • sophie_yxx Sophie Yates (@sophie_yxx) reported

    @virginmedia Ok, Let’s hope they have understood the complaint this time. It was quite simple, they were going to listen to a taped conversation but the above was the response I got... Anyhow apparently it needs another week so we shall see. Thanks

  • vmacauley93 M4RVIC 🇸🇱🇬🇧 (@vmacauley93) reported

    @virginmedia what’s going on with your internet? For the past couple days now it’s been terrible.

  • UnaccountedFour Pedro Mateus (@UnaccountedFour) reported

    @virginmedia Seems like the service is back. It may have returned a few hours ago, I've been using my phone to be able to do my job and only just checked now.

  • s_onward Elizabeth Fisher 💚 (@s_onward) reported

    @sarahmariex @O2 @virginmedia And there is no point Virgin Media resoinding to me on this, because I have them blocked, so won't see their messages. I will NEVER ever have anything to do with VM.