Virgin Media Outage Report in Radlett, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Greenford, Paddington, Wembley, Hackney, Islington, Hampstead, City of London, Enfield Town, Stanmore, Harringay, Camden Town, Barnet, Bushey and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Mat Morrison
(@mediaczar) reported
from
Paddington, England
@OminousBagel @virginmedia Although I’m equally annoyed by their fault self-checking system … that requires you to be on the internet, on the same network you’re complaining is down…
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Akshay
(@ACMru_) reported
from
City of London, England
@virginmedia One of your agents said they would send across a WiFi pod (which never happened) and then we were informed that he didn’t have the ability to send them after a further call 1 month later. We were also advised they would send us a hub 4 to try and get rid of the existing hub 3
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia Yep. Service down. Problem in area. It happens so often it’s a joke.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Hillingdon, England
@virginmedia I made a formal complaint against your company and was told 28 days I’d get a response - it’s been longer than that, what can we do to get my complaint moving?
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Deepak
(@deethfc) reported
from
Harrow Weald, England
@virginmedia It’s been a issue since I agreed to a update 3 months ago I can understand there was a lockdown burin may was told that it would happen 20th may did not happen waited all day rang on 21st and said the order was not put on properly and it has now been done
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Louise Hatch 🦋
(@LouiseHatch1) reported
from
London, England
Hi @virginmedia I wonder if you can help me? I'm looking to access the subtitles on a movie I have just paid to download...that essential service doesn't seem to be available? Thank you 🦋 #Deaf #deaf #HearingLoss
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VAS
(@johnvasili1) reported
from
Hertfordshire, England
@virginmedia Unbelievably shockingly bad customer support today. 1hr 25 mins on the phone, spoke to 7 agents and no resolution 2 of your agents were excellent the rest were appaling. As a long standing customer I feel I have no option but to change provider. #virginfail
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia Once again, we in W5 1JG are presented with no Broadband. It's disgraceful, we are constantly having the same issue and the same old message regarding a problem that is being fixed. Terrible service and no way to register for reduced costs during service down.
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Pretty
(@pretty_gd) reported
from
Harrow Weald, England
@virginmedia is da worst for internet ever! Every week there’s a problem. Been off since 4pm kmt
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Deepak
(@deethfc) reported
from
Harrow Weald, England
@virginmedia And text you date date but never happened rang on 28th and they said it will be Friday 5th June waited till 4 pm and rang than said it was not booked in and will be Saturday 5th June again waited called up and said it’s not been booked a scheduled for 11 June I really saddened
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Akshay
(@ACMru_) reported
from
City of London, England
@virginmedia That’s absolutely fine, but again like mentioned before. I should not be receiving contrasting information from your employees. I can understand one isolated incident but having 2 incidents for the same issue highlights a form of incompetence somewhere
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Mat Morrison
(@mediaczar) reported
from
Paddington, England
@OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@vmbusiness Why is your Broadband down in W5 1JG AGAIN! It's disgraceful.
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Darcy 👀
(@darce_vader) reported
from
Ealing, England
@virginmedia WiFi service has severely spotty in W5 for 3 days in a row, making it impossible to work from home. Do you know what is going on, and if this will be an ongoing issue?
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Akshay
(@ACMru_) reported
from
City of London, England
@virginmedia And then told that they couldn’t do that either, all whilst being very rude on the phone for an issue with the equipment which frankly I believe is not an acceptable level of service ( I don’t expect 100% reliability - but something better than no service would be nice!)
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia *sigh* it’s ok. I was overreacting too - I had some stuff I was working on and I felt that it was my router that was at fault. Once I knew it was a network issue I was able to relax (and subsequently used 5gb of my mobile data allowance) - at least my hardware still works!
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia It appears to have been fixed, but I am not confident of the availability of the BB service in the near future. This is my frustration with the availability of the Virgin BB sevice in the W5 1JG area. I hope whatever cause for the issue has been located and corrected permanently.
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Akshay
(@ACMru_) reported
from
City of London, England
@virginmedia I don’t mind speaking to technical support and them trying to troubleshoot, but what I absolutely hated was being told contrasting information by all the different staff members in VM
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simonstebbing
(@simonstebbing) reported
from
Bushey Heath, England
Amusement of the day. Call Virgin’s senior technical support line. You can’t write this stuff!!! 0800 052 5738 @virginmedia #stillnowifi #fail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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serialkilla
(@3saman14) reported
@virginmedia Nah it’s cool so anyways regarding the connect app, we don’t know the login details 😐 do we have to call customer service or something?
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Phill Hawkins
(@HawkinsPhill) reported
Is anyone actually able to speak with one of their customers or are we stuck with your unhelpful BOTs and one particular CS agent who did anything but help? @virginmedia
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Samad Mahmood
(@shmed_10) reported
@virginmedia Are so ******* **** that you pay for 350Mbps and get between 70 and 130. They will then tell you that you can pay £5 extra to get WiFi buds to get the connection you are already paying for but not receiving?? Somebody make it make sense 🤔
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Kelly Peel
(@kellypeel) reported
@virginmedia Of course it doesn’t help. Does it ever help??
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The Dave with no name
(@nothedavehonest) reported
@virginmedia why have you sent emails asking me to claim a free upgrade to a hub 4 yet when you click the link it tells you arent eligible for the offer. Sort your customer services out once and for all
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Priscila Braz
(@prikasuk) reported
@virginmedia Internet down all day on KT227UZ (today, as is not strong any day) but surely end of the month the bill will reach me 😠
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Scott James
(@ScotttJamesss) reported
@virginmedia No.. it’s been like this for a couple of days.. how do I rectify this problem 😩
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Priscila Braz
(@prikasuk) reported
@virginmedia Checker says service is fine, computers & mobiles not 😔 Line status, always busy.... 😣
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Steph Young
(@cheekychopsedi) reported
@virginmedia issues with channels 602 and 528 glitching, few weeks now, rebooted and no joy?
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James Beckett
(@TheAlphaGuru) reported
@virginmedia Hi, there are no issues in the area at the moment. The Hub 3 works in router mode but as soon as I change it to modem mode it will not work, even if directly connected by ethernet to my device