Virgin Media

Virgin Media Outage Report in Radlett, Hertfordshire, England

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The latest reports from users having issues in Radlett come from postal codes WD7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radlett, Hertfordshire, England 03/17/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radlett, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hampstead, Islington, London, Paddington, Finchley, Welwyn Garden City, Bushey, Radlett, Ealing, Enfield Town, Harringay, Wood Green, Holborn, Watford and Hackney.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomHampstead Internet
United KingdomIslington Internet
United KingdomIslington Wi-fi
United KingdomLondon Wi-fi
United KingdomPaddington Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • Freddie_Owusu77 Freddie AFC Owusu (@Freddie_Owusu77) reported from Tottenham, England

    @virginmedia Tried to call today waited for 20mins to get through finally got through to customer service and then they had to put me through the escalations team and as soon as i got through the operator pretended he could not hear then dropped the phone.

  • potentialprodz potentialproductionzmusic (@potentialprodz) reported from Hackney, England

    7 days time to no more bad service, disrupted TV and broadband service of Virgin Media. I'm saving myself £600 plus increased prices annually. So downsizing technology and reducing carbon footprint = 1 fone, mobile data and 1 computer. Will only have what I use! TV is next. Yay

  • FiorePanke Fiorenza M. J. Panke 🇪🇺 (@FiorePanke) reported from Islington, England

    @virginmedia Internet is down! It’s connected but it doesn’t work! I tried everything, also calling your support team but still on hold!

  • KeithBursnall Keith Bursnall (@KeithBursnall) reported from London, England

    @virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @virginmedia For the first time, I got a text confirming you had done the work - and the service appears to be working now. Let’s hope it stays that way ... 🤞 Very disappointed by the confusion on your website last night plus a 45 minute wait to speak to technical support

  • clarecloggs30 Clare Foran (@clarecloggs30) reported from Hillingdon, England

    @virginmedia ur customer service is absolutely shocking trying to sort an issue on my mum's account and keep getting robbed off by offshore call centre I'm not happy would like to speak to someone that can actually listen and help

  • georgiamumbles Georgia Mumby (@georgiamumbles) reported from Camden Town, England

    @virginmedia That leads me to just our conversation history. I’ve done all the hub checks according to your website and it’s still not working

  • dylzdevani City Girl #140499 (@dylzdevani) reported from Barnet, England

    @virginmedia Im not thick ofcourse all the cables are connected, it wouldnt tell me 30mb if the ethernet wasnt in. The hub has been reset whenever there is an issue, which happens to be every few days.

  • dylzdevani City Girl #140499 (@dylzdevani) reported from Barnet, England

    @virginmedia The wifi is always flashing green. Even when it says there is no issue. Fortunately tho the contract is coming to an end which means so will payments👍. Paying for about 250Mb to get 30 on a wired connection

  • JanineAdelman Janine (@JanineAdelman) reported from Barnet, England

    @virginmedia I will phone you, but wait a minute, my phone doesn't work!

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • Freddie_Owusu77 Freddie AFC Owusu (@Freddie_Owusu77) reported from Camden Town, England

    @virginmedia @VirginMediaCorp @VMDotCom Virgin are liars and thieves they misinformed me, stole my money then after 20min waiting to get through to customer service they drop the phone on you. Do not go to virgin they are horrible

  • LSandersonbooks Lesley Sanderson (@LSandersonbooks) reported from Islington, England

    @leepg @virginmedia I have this same problem @virginmedia rebooting doesn't solve the problem

  • mattlfc78 Matt Browne (@mattlfc78) reported from City of London, England

    @virginmedia your customer service has been awful my wife was on hold for an hour and a half and now your staff have given me a new package without my consent!!!

  • Freddie_Owusu77 Freddie AFC Owusu (@Freddie_Owusu77) reported from Tottenham, England

    @virginmedia @VirginMediaCorp @VMDotCom Virgin are a bunch of lying thieves and would not recommend anybody signing a contract, once they get you in they start treating you like crap.

  • dougmorton Doug (@dougmorton) reported from Ealing, England

    Annoys me way more than it should that Virgin... sorry, LNER call their class 800s “Azumas” and the media are treating them as something new, when class 800s have been in operation on the GWML since 2017, just without a stupid brand name.

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @virginmedia @curu You don’t need to take my details. You just need to be able to communicate clearly what is going on. I finally spoke to someone who said there’d been ‘a breakdown in the digital network in the area’ - whatever that means - and gave a 2am estimated time of resolution. 🤞

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @virginmedia @curu We appreciate your sympathy but we need action. And I’m gonna need therapy if I have to keep listening to the same three awful songs on a loop on your 0345 number - I’ve been on hold for over 40 minutes now ... 😐

  • telpierce Terry Pierce (@telpierce) reported from Islington, England

    45 mins/3 departments and counting to speak to the right person at @virginmedia simply to terminate when we move... And then they ask why we don't want to stay! Every single interaction with that business is abysmal.

  • georgiamumbles Georgia Mumby (@georgiamumbles) reported from Camden Town, England

    @virginmedia hey my WiFi is down and I’ve been trying to get through to somebody in your call centre for ages - I was on hold until way after closing time and your message feature doesn’t work 😞 HEEEELLLPPPP!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jai82861749 Jai (@Jai82861749) reported

    @virginmedia While I will do that.. doesn’t the onus lie on you folks to fix the issues you created ? Your answer summed up the issues with Virgin! Everyone is just passing the buck to another person/team.. 0 ownership ! @LutzSchueler

  • DrDingBat1 DrDingBat (@DrDingBat1) reported

    @Pix74 @virginmedia The same standard BS response to anything put their way! They've been utterly useless, cost me £400 damage to property for which they credited me £20, virgin media are a joke!

  • DJ_PaulTUK DJ_PaulTUK (@DJ_PaulTUK) reported

    @virginmedia If thats the case your management need to tell the call center to not tell people its a "uk wide" outage. As she quoted me.

  • Gergy95 Steven Jacob Gergus (@Gergy95) reported

    @virginmedia Point of this ridiculous story - how is this on? This is the definition of pressure selling and blackmailing customers into taking deals to avoid complaint numbers. Imagine if I was a vulnerable customer, this is completey unfair. What do we do about this? (Final pt)

  • christian_aho Christian Aho (@christian_aho) reported

    @virginmedia Why did you not say that from the start? This is appalling customer service, and I’ve been waiting for two months to get help.

  • AlexDSAvery Alex (@AlexDSAvery) reported

    @virginmedia Also I've just checked and you're charging me £53.75 for something new customers get for £34.50. Why am I paying £19.25 more for the same service?

  • millymoglet carol beckwith (@millymoglet) reported

    @virginmedia We've received a bill that spans a period beyond the 30 days following the cancellation date ie beyond 30th April. The bill is for one month and hasn't been adjusted also FYI our TV service and phone line stopped working yesterday so why would the billing period extend beyond?

  • itunuola45 itunuola45 (@itunuola45) reported

    @virginmedia Nothing, I was just being passed around with no solution given .

  • dannyjob89 DJ (@dannyjob89) reported

    @virginmedia Yes I have. It’s still not working, cannot stream live tv on PlayStation. Have done all updates and everything is up to date.

  • davetarl Dave Tarleton 💙 (@davetarl) reported from Wallasey, England

    @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!