Virgin Media Outage Report in Radlett, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Harringay, Barnet, Enfield Town, Rickmansworth, Hayes, City of London, Hemel Hempstead, Paddington, Watford, Wembley, Islington, Stanmore and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@chrisjrob @virginmedia I really took great exception to wasting my time with the guy on the phone who would not go ahead and cancel and kept blatantly ignoring me when I told him I wasn’t giving him any information about my movements or reasons for cancelling
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia I understand that they are salespeople and they have an obligation to try to upsell me I had to tell him eight times that all I wanted to do was cancel my account and he would not listen to me. It is outrageous
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Matt Lynn
(@mattylynn79) reported
from
Hillingdon, England
@virginmedia been waiting 5 days for a call back about my package now. Rang 3 times and each time they have “guaranteed” a call back within 24 hours. I know we are in a pandemic but quite shocking customer service
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Stephen John Davis
(@_StephenJDavis) reported
from
Islington, England
@virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.
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Dee
(@0618_Dee) reported
from
Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia My broadband not working properly
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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𝐌𝐨𝐨𝐝𝐲𝐆𝐚𝐦𝐞𝐫
(@MoodyGamerUK) reported
from
Broxbourne District, England
@DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.
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Ian McKenna
(@ianmckennaftrc) reported
from
Islington, England
Service 4 @virginmedia customers is in total meltdown have had 4 significant service failures of service since #Lockdown trying to call to cancel my service but they just put me in a loop. Happy to case study on how poor #VirginMedia for any journalist followers please DM me
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DigiTales
(@Liv_DigiTales) reported
from
Barnet, England
@cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7
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Ayako
(@Ashirane) reported
from
Camden Town, England
@virginmedia it’s been three days we’re experiencing broadband and TV service. People are working remotely and heavily rely on the virtual communications!!!
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Johnny Alexander Roche
(@IIXVIIIVII) reported
from
Leavesden Green, England
@itvstudios @virginmedia I’m gunna sue you for mental stress playing that same annoying as **** advert every 15 minutes.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia And by the way even the guy on the chat told me he agreed with me and that there was clearly no information on how to cancel on your actual how to cancel page on the website. Which I believe is against Ofcom regulations
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filip greenwich
(@GreenwichMyTime) reported
from
Camden Town, England
@virginmedia service is down... again...
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia - yet again no internet in the UB8 3JQ area - as this is no a common occurance please arrange some form of refund as I’m getting sick and tired of this shoddy service.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Matt Lynn
(@mattylynn79) reported
from
Hillingdon, England
@virginmedia I hope with the resolution the member of staff settle my frustration with more than the amount of sorries you have given me. Maybe then I will feel a little less aggrieved
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GeeDub
(@realgeedub1979) reported
@dianemat @virginmedia Any update on this as same happened to me just now. Cant unpause devices now. So no TV etc. Very frustrating when the app doesn't work.
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Mark Dempsey
(@MarkDempsey8) reported
@virginmedia The lady on the phone said her manager would send an engineer out and not charge me then hung up on me when transferring my call. I haven’t got it in me to do another hour in the phone to ‘customer service’
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ambermarks17@gmail.c
(@ambermarks17) reported
@morland_adam @virginmedia There internet is not fast it’s horrible the pages come up saying it’s fixed 1hr in it’s off I cannot even stream 😡
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John Wilmans Photography
(@Johnwilmans) reported
@virginmedia Cancel in writing You can send a letter to Virgin Media, Sunderland, SR43 4AA. Please include your name, address and account number so we know who you are.
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Hasan S
(@HasanGlobal1) reported
@virginmedia 3 weeks of no Internet and hardly any TV. Engineer turned up today, replaced router, all working now. If tech support had listened, if previous engineer had turned up, this would of been resolved long ago. I'll still make serious complaint and take it from there.
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Mark Grigg
(@MarkGrigg15) reported
@virginmedia No, we've not had a phone plugged into the socket for over a year but needed to contact you as the 360 remote won't scroll down, I have to use the tv go app as a remote. This is how I noticed no dialling tone.
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Bamber Boozler
(@radiator4612) reported
@virginmedia I see. In that case, is there a maximum time limit for graffiti damage to be cleared from when the initial report is made?
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Jessica Oliver
(@Jess_L_Oliver) reported
from
Newcastle-under-Lyme District, England
@virginmedia I’ve now got an “intermittent signal issue” message
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Joanne
(@Joanne52341794) reported
@virginmedia I've used the same email account for over 15 years on the same one device yet only yesterday the problem sending emails started, I phone virgin media get threatened & now I have no email service - do you see the clear pattern here?
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GeeDub
(@realgeedub1979) reported
@virginmedia If its a known issue any idea on time to fix?