Virgin Media Outage Report in Radlett, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Watford, City of London, Harringay, Hackney, Wembley, Stanmore, Hampstead, Wood Green, Paddington, Enfield Town, Islington, Ealing, Muswell Hill and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Watford |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Lynne Arnett
(@laaqpr) reported
from
Hillingdon, England
@ArnettCharlie @SpaQPR @virginmedia It’s a joke!!No customer loyalty
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Michael
(@michaelck1972) reported
from
Hertfordshire, England
So I’ve been with @virginmedia for about 2 years & I’m out of contract. Happy with the service so as moving house thought I’d take them with me. Want to charge me for the privilege!! Already paying more per mth than new customers and you want to charge me a moving fee!! Jog on!
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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camisyfl
(@camisyfl) reported
from
Camden Town, England
Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers
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Sergio
(@Sergios_13) reported
from
Paddington, England
@virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact
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Nigel Walsh 🛫🛬🏃
(@nigelwalsh) reported
from
Hemel Hempstead, England
@virginmedia Yes thanks. Finally spoke to someone. I appreciate it’s probably not intentional. You have a great product that unfortunately is not backed up the same level of service
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Laura Cornelius
(@LauraMCornelius) reported
from
Welwyn Garden City, England
Absolutely disgusting service from @virginmedia No broadband or TV services for 2 weeks and they can’t even refund our phone calls to them to try and sort it out. Choose Sky if you’re unsure.
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
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Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.
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Vicky
(@vickyross06) reported
from
Hillingdon, England
@virginmedia been without broadband and TV since last night 😡 Rang up.... they said intermittent problems.... hmmm nah completely off since 19.30.
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution
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Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!
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Michael McDermott
(@ElGuiri13) reported
from
Barnet, England
Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia
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Malcolm Peacock
(@MalcolmPeacock3) reported
from
Hackney, England
Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph
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Alex Trickett
(@alextrickett) reported
from
Ealing, England
@virginmedia 24 hours without WiFi. Still awaiting callback to arrange engineeer, who couldn’t be scheduled yesterday due to a systems fault. Tried calling but unable get through. Please help. I was guaranteed a call back by 1500 today. Not impressed with customer service.
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Loveday
(@MartinLoveday3) reported
Once again virgin media have failed ,every time I phone up I get cut off , my latest bill is 153,00 what a joke overpriced and poor service please some one come up with something that works for one and affordable
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🐬 Боб Дельфін 🐬
(@bobthe_dolphin) reported
@virginmedia Is it standard practice for VM to increase bills by 42% for existing customers? My bill is currently £40 and is being increased to £57, whilst a new customer can get the deal I have for £40... this is unacceptable.
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Deano
(@forest_red77) reported
@virginmedia Been a customer since June 21. Not only have I not had full services and have to pay monthly bill, you guys had the cheek to bill me £25 for a re-pull that never happened (you damaged the cable as well). If my services are not working by the end of the week I'll see you in court
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Stainiak
(@StainiakGaming) reported
@virginmedia These issues are on wired devices. I got a speed of around 500MB for download, but 0.02MB for upload. This is for the LU7 postcode area. There was no estimate on when the issue would be fixed, just a generic 'engineers are looking into it.
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Harry Lowbridge
(@HarryLowbridge3) reported
@virginmedia Yes and there’s been an area issue here for over 3 weeks. Area code 21
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Bobs mate!
(@I_knew_Bob) reported
@virginmedia She didnt advise me anything, kept asking for account number which I do not have as i dont have a virgin account except mobile, she said she couldnt help me with my email as i didnt have an account. She kept raising her voice and not actually listening to me.
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kerry
(@Kallan86Kerry) reported
@virginmedia Hi, yes everything is down - I don’t have an account with you so no I haven’t checked the link. However since they cut through a cable elsewhere on my estate last week one suspects the same. I work from home so need to this working by the morning - can anything be done?
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Deano
(@forest_red77) reported
@virginmedia I was hoping it was getting sorted, however I'm in the process of sending it through in the next 10mins. I did raise a complaint and was told a 2 hour call back, this never happened and everything was recorded on your system, the customer service team don't know why I never got 1
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A
(@A_MyRules1) reported
Completely pissed off with @virginmedia. I haven’t even had my services installed yet and already I’m being messed about! What is the ‘after service’ like once my installation is completed?? Is there someone that can take ownership of my issue rather than being fed BULLSHIT?
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eddie mitchell
(@brightonsnapper) reported
@fishemansblues @vodafone @virginmedia I went into the worthing branch and looked at me like I was stupid 🤦🏼