Virgin Media Outage Report in Radlett, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Harringay, London, City of London, Hackney, St Albans, Watford, Paddington, Enfield Town, Hampstead, Ealing, Wembley, Camden Town, Barnet, Hemel Hempstead and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia The local council resurfaced the pavement outside of our front garden wall shortly before these problems arose, so we're wondering if they damaged the cables there. I informed the engineer who came and customer services about that.
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HK
(@harrydotcom_) reported
from
St Albans, England
No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
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info@lakedistrictcottages.net
(@infolakedistri1) reported
from
Camden Town, England
@virginmedia I have now been without broadband for over 24 hours and on your service status page, it says I have no problem. When I call, you admit the problem but give no indication when it will be resolved. When can I expect broadband in Nw3?
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia I think it's a standard engineer visit to address the broadband outage. We're hoping it won't lead to another cycle of cabling attempts, although I understand that things have to take their course and hopefully get there in the end.
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia All the customer service people I've spoken to (by mobile phone) have been very nice and tried their best with tests and notes on the file etc. The work on cabling seems to be a law into itself and repeatedly tried & fails, as far as I can gather, to though that is only surmise.
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Reliable broadband connection is not what Virgin delivers. No customer support . Shameful got such a large organisation.
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Antonia
(@Flaminhaystack) reported
from
London, England
@virginmedia I've had engineers round from Virgin media on several occasions. Once I had no Internet for weeks because the engineer wired up the connection to the wrong house outside and I didn't even get a refund for the lack of service.
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Ian McKenna
(@ianmckennaftrc) reported
from
Islington, England
It must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Hillingdon, England
@virginmedia The WIFI and signal has been down in my area for over 4 days ... YET you have the audacity to send me a letter claiming you will be increasing my monthly bill? Who is running your company and are you having laugh?
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Yes really need some help! Frustrated that none of my emails or phone all are answered. Where is customer support?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia The whole neighbourhood is having this problem .
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot
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Harrison's Deli
(@HarrisonsDeli) reported
from
Ealing, England
@virginmedia what a bunch of uselessless you are. Sick of paying for your services when there is no service. Call you, sit through a 5 minute voice recorded message for you to then announce you’re closed. Virgin is a total joke!
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Cahal Bannon
(@CahalBannon) reported
from
Hackney, England
@virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔
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Ash
(@Aiel_warrior) reported
from
Barnet, England
@virginmedia hi I would like a number that works so I can cancel my contract as I’m baffled tried 0345 454 1111 for the past week and no service hangs up? Can’t email anyone no chat bot!
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia #hampstead still suffering in the village as the signal is still not fixed day 4 !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rhys Calverley
(@TwoFaceJoker28) reported
@virginmedia nope, went to talk to someone one the website (as I was in work) but the website was down and still not got it sorted
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Robbie Beckwith
(@robbie_beckwith) reported
@virginmedia joke of a company. Promised a call back from a manager within 24 hours, didn’t happen. No response to my emails sent. Nothing. Awful to deal with
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Meat-Head
(@MeatHead_Motors) reported
@CazGR81 @virginmedia #********* Try 0345 454 111 option 1,4,2 virmin customer retention department spoke perfick Inglish or at least try
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nathan
(@small1808) reported
@virginmedia Take a guess what package im paying will give you a clue £64 a month and i domt have any tv service from you, i have tried rebooting my hub many times both ways
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.....
(@pinknfluffy0) reported
@virginmedia @cocktailqueen87 Why do you reply to some people and not others? Nearly 7 hours I have been on chat and still no help
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Cosy Cat Ltd
(@CosyCatLtd) reported
I’m trying to replace my @virginmedia Hub as we’ve had it 8-10 years and the internet consistently drops out throughout the day, affecting my wife WFH and everything else. The person on the chat has been discussing how to resolve the issue for a good 25 mins. Just send a new hub!
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John
(@John98534482) reported
@virginmedia Yesterday, for 1 hour and 11 minutes! Was passed from team to team and repeatedly tried to make it difficult for me to terminate my contract.
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Matt Tully
(@TullyMatt) reported
@virginmedia if I ask to cancel/disconnect should my services go off immediately? Also is it usual practice not to offer me any discount off my monthly bill within a 30 minute phonecall?
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Iain McLaughlin
(@iainmcl3) reported
@virginmedia your service is down again & absolute mare getting through to your centres. Could one of your service agents DM me please?
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John
(@John98534482) reported
@Objective_Read @virginmedia I had a similiar problem, sent a letter on 23rd of February but they apparently never received it! Also they make it so hard to communicate, and when you do they speak over you trying to offer you unwanted deals..