Virgin Media Outage Report in Radlett, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Radlett, England
The most recent Virgin Media outage reports came from the following cities: Brent, Camden Town, Hackney, Islington, Paddington, Hampstead, Enfield Town, City of London, Hayes, Barnet, St Albans, Hertford, Stanmore, Greenford, and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Brent
|
Internet | 8 hours ago |
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Camden Town
|
Internet | 12 hours ago |
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Hackney
|
Internet | 13 hours ago |
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Hackney
|
Internet | 14 hours ago |
|
Islington
|
Internet | 16 hours ago |
|
Hackney
|
TV | 18 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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alan brown (@alansbrown) reported from Hackney, England@virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(
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Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England@virginmedia no tv service. No answer from 150 customer service. What’s going on
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alan brown (@alansbrown) reported from Hackney, England@virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(
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Painter & Decorator (@GlenHyett) reported from Broxbourne District, England@virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬
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Adam (@adsz88) reported from Potters Bar, England@virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!
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Carys Barton (@CarysBarton) reported from Camden Town, England@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
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R A C H E L (@loveeRachelxo) reported from Tottenham, England@virginmedia can someone in customer service contact me! Your agents keep hanging up on me! And are not helpful with my issue I have left your company and now your sending default letters when my family account is clear! #terrible #poorservice #BadService
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R A C H E L (@loveeRachelxo) reported from Tottenham, England@virginmedia @virginmedia you keep cutting off the phone and not allowing me to speak to a manager! I’ve rang back 4 times! And I’ve spoken to 4 different people who won’t help! And keep hanging up...can someone please contact me this is insanely poor service
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alan brown (@alansbrown) reported from Hackney, England@virginmedia Yes and we will wait and see on the signal increase in area 03 as it is too low for everyone which is pretty poor on your part :-(
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enjoyahonestlife (@jubedbashir) reported from Tottenham, England@virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account
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Painter & Decorator (@GlenHyett) reported from Broxbourne District, England@virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬
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Brenda Franco (@joybrenda) reported from London Colney, England@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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Ryan Curtis-Johnson (@racj25) reported from Camden Town, England@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
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Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England@virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted
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BarryDanser (@BarryDanser) reported from Paddington, England@virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it
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Jess Hayne (@JLHayne) reported from Islington, England@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
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Chris Hall (@chrishallrides) reported from Hackney, England@virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.
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Hadi Taheri (@persianuk2017) reported from City of London, England@virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse
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Sarah (@eatsruns) reported from Tottenham, England@Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper
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Andrew Burdett (@andburd) reported from Camden Town, England@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kester Mann (@kestermann) reportedVirgin Media launches 5G on the Vodafone network. Available in 100 towns and cities, for no extra charge. 4G customers stay on EE until end of the year. Presumably though, everyone will eventually transition to O2, once the merger is complete.
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David Lawler (@DavidLawler13) reportedHaving and absolute nightmare with @virginmedia cut off my services in error saying it’ll take 48 hours to reactivate, then I receive a message asking me to return equipment!? Customer services please sort this out
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Martin Ramsey (@MRamsey1974) reported@virginmedia They haven’t in three weeks - why should they now? @GavinWilliamson can you ask why @virginmedia aren’t fixing issues and are actively preventing HomeSchooling ? If being a full time worker and homeschooling parent - Virgin now want me to chase them after 48hrs already!
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gettinflexicomps (@gettinflexi) reportedJust one day I want to come home and not have to hear my daughter tell me the Internet is down.. @virginmedia it’s Mondays the week has just started please don’t ruin my week already! The schools get annoyed at us because the kids are not online but they can’t get online!!! Uggh
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PointClarke (@PointClarkePC) reportedWhy is it I pay £46/month for 200MB when a new customer can pay less for 500MB @virginmedia ... surly existing customers should be valued more than new ones....what makes them what to stay when you're treated less than those who actually dont give you anything currently?
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James (@jebartrick) reportedCan someone at @virginmedia please contact me. I have been trying to call your helpdesk for the last couple of weeks to talk about my contract and can never get through to anyone. I give up after about 50 minutes. Today's call got cutoff at 20 minutes. My contract has ended!
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Matt L (@Brain_Cleaner) reported@virginmedia Well the status checker went from 4pm yesterday to 8am this morning, and is now showing 12 noon today, so not great. My net went down at 11pm Saturday.
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craig duda (@craigduda1) reported@virginmedia None existent you cut my services off two months ago but weren’t getting any before that . That’s the reason I’ve gone with another company as you weren’t proving me with the services I’ve been paying for. All I want is to cancel the contract and not be charged
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Carol Louise (@ms_carol_louise) reportedTrying to reach anyone at Virgin Media is impossible. Happy to take your money but when there’s a problem reaching anyone by phone is impossible. Please don’t blame Covid, other businesses have overcome these issues admirably.
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Jon W (@JonWill47124708) reported@virginmedia why am I paying £16 more a month than a new customer for my broadband package, when I've been a customer for almost 3 years????