Virgin Media Outage Report in Radlett, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Harringay, Hackney, London, City of London, Hampstead, Hayes, Enfield Town, Camden Town, Wembley, Welwyn, Stepney, Watford, Paddington, St Albans and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Wi-fi | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
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Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!
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Foss
(@fackjossey) reported
from
Camden Town, England
@virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
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Sam Blackmore
(@FaintVlogger) reported
from
Harrow Weald, England
Big up @virginmedia gone down in the Harrow area...
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia still waiting for my call back re my complaint C-291120591. It is ridiculous one has to wait so long for a phone call, it’s not I require an engineer to attend!!! Is this your example of customer service? Joke
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Brian Ging
(@brianging) reported
from
Ealing, England
@virginmedia I've called 4-5 times. The only time I get though is when I select the option to upgrade my services 🤔 Strangely not at home to people wanting to cancel.
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
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Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.
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Alex Lewis
(@alewis2106) reported
from
London, England
Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!
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Aaron Phethean
(@aphethean) reported
from
Berkhamsted, England
Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.
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Keith Healy
(@keefkong) reported
from
Welwyn Garden City, England
@virginmedia tv, broadband & phone all gone down... Tier 4... not much going on & now not even a tv to relax in front of.... please get it fixed quick 😵
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Today it’s back to normally, but tonight it will most likely go down again, since this has been the trend since Xmas eve
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
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Keith Healy
(@keefkong) reported
from
Welwyn Garden City, England
@virginmedia I logged into my account on my phone & it says there are problems on all & they are working on it.. 😵
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia No change to devices being used, it starts to slow down from 500 to 30 between 9-11pm then nothing at all for around 30mins then back up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Weeks
(@weeksjm19) reported
@virginmedia It’s a hub3. The thing is no lights show when WiFi drops. Just a steady white light. Also when watching tv the v6 TiVo box network light comes on (2 arrows)when we have drop outs. This is connected via Ethernet cable
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dataqa.ai
(@DataqaAi) reported
@virginmedia 2nd day in a row without working internet in N1 Canonbury area. We’ve only been told there is a problem in the area with no further information. Could you please give more information on estimated time?
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Paul Atkins
(@PaulAtk68878320) reported
@virginmedia I'm having a problem getting on YouTube app through my v6 boxes
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Kelly Preedy 💫
(@kellypreedy) reported
@virginmedia Wow, so you think an hour is an acceptable waiting time for customer service? There you have it, I’m now with BT and I can call them, speak to someone, & the longest I’ve waited is 3 minutes. There’s no comparison really.
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Amy Easdon
(@amyeasdon) reported
@virginmedia absolute joke of a customer service team. Two hours on the phone just to be passed about and cut off. All to get something delivered that we’ve already been paying for. Should have stayed with sky!!
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Gigi 🖤
(@gothgirl_xox) reported
@virginmedia your Internet service is getting beyond a joke! never had any issues for 5 years and since work was done in the area 2 weeks ago it constantly cuts out. I work from home so I kind of need Internet to do my job!
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Grant Lauchlan
(@grantlauchlan) reported
@PhilHarmer @virginmedia Hi Phil, I still have no service after 48 hours and still no guarantee it will be fixed today. I'm expecting no Internet this weekend and having to relocate today to do important zoom calls. V frustrating
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Jonathan Weeks
(@weeksjm19) reported
@virginmedia Been going on since mid March. Had an overnight power cut back in March . Not been right since then, No local faults. Have done all checks etc. we’ve never had this sort of trouble before
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M
(@Mx4_____) reported
@virginmedia 3 days with no broadband and the customer service team keep hanging up every time I call up, what sort of service do you call this? Can someone from the UK team call me ASAP or I'll be cancelling my contract today
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Joe 'wotta' Anderson 🏴⚽️🎮
(@_wotta) reported
@virginmedia They cut the electric but I’ve no I’ve why the internet is not working. The cable looks fine, but the router is flashing red.