Virgin Media Outage Report in Radlett, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Welwyn Garden City, Hackney, Camden Town, Wembley, Harringay, Islington, Ealing, City of London, Paddington, Barnet, Hampstead, Hayes, Enfield Town and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Welwyn Garden City |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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AnnRaj
(@anandhinagaraj) reported
from
St Albans, England
@virginmedia internet in our area is terrible. We pay 129 per month but get the worst service. Can you pl help
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Ryan Jones
(@ryanAHjones) reported
from
Islington, England
@virginmedia sort your ******* shit WiFi out
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Rish
(@TheRealRealRish) reported
from
Barnet, England
@virginmedia 12 hours I’ve waited for someone to respond on your text service, this after waiting an hour and speaking to someone last week who said I had to use the text service after your letter arrived.
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.
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Nick Spero
(@nickspero) reported
from
Barnet, England
@virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch
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f. sdrigotti
(@f_sd) reported
from
Hackney, England
@virginmedia @brotherjohn1 Same here mate. Dawn since 11:17. Been bothering since Saturday 17:55. Please fix.
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man
(@therafidrahman) reported
from
Tottenham, England
The way virgin media keeps going down and back up ffs am I rollercoaster
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SG
(@Gooner_Stu1) reported
from
Camden Town, England
@virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue
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Ezzy Elliott
(@ezzye) reported
from
Hackney, England
@hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia I'm on the vivid50o package which isn't cheap and been a customer for 5/6 years. Dispicable.
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Terry Mackie
(@terrymac51) reported
from
Codicote, England
@iestyntdavies @virginmedia Sorry to hear this. Such a waste. Immensely frustrating for all. Hope service resumes soon. Imagine being one of the families that have no online access at all, because can’t afford it. Less frustration but what a desert they now inhabit. And govt doesn’t give tinker’s cuss.
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CD 🌸
(@channa_2012) reported
from
Hackney, England
That damn @virginmedia advert makes me emotional every single time I see it 😫 #keepyourheadup #stayhome 💙
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David Waddell
(@davidwaddelluk) reported
from
Camden Town, England
Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@virginmedia NW1 7PX broadband network is down
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please @virginmedia fix your street cab NW3
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Splashy
(@lord_splashy) reported
@virginmedia Hi I’ve called today twice-1st was told can’t have it here and hung up on me,2nd investigated and took complaint and has said someone should call tomorrow -I’m not holding out for it as been let down like 16/17 ish times now! #virginmedia
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Muhammad Ali Saleem
(@malisaleem1989) reported
@virginmedia They put me on hold and sleep on it :) typical customer service i am assuming! If anything please ask your sales team to reach out to me and give me a solution. I guess the problem is well documented in your database already!
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kaleem
(@Kal_sid) reported
@VirginMediaIE - Whats up with your customer service, been on phone for last 50 mins. Also unable to get access to My Virgin Media, strangely says doesn't recognize my account. Is there someone I can speak to have this resolved urgently.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia I work from home and have other work to do which all requires an internet connection. I really should not be having these problems for almost 3 months now. It is impacting my work a whole lot
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amanda
(@manda98_x) reported
@virginmedia I’ve checked and it’s saying network fine, but my TV right now as I speak it’s buffing because of the WiFi.
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Rain 💖🌸
(@Hellb4by_) reported
@virginmedia except they got me through that queue in minutes when id spent all morning on hold trying to find alternative contact methods only to find out there are none. i know youre just doin your job twitter person. i enjoyed browsing the forum of hundreds of others struggling to cancel
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Jim Buckle
(@Jim_Buckle) reported
@virginmedia why do you bombard your customers with sales calls from a call centre where the line is really bad and the speakers seem to struggle with English. If you want to sell me something, send me an email.
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Elizabeth Griffin
(@ElizGriff1385) reported
@virginmedia been on the phone for 50minutes trying to have an issue resolved with a bill and been placed on hold for 13minutes and counting with no one coming back to me… customer service is so poor!! Can anyone actually help me????
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cladtrap
(@cladtrap) reported
@virginmedia I understand there is a 30 day notice period, I want to inform you of that notice a few days early. I do not want to disconnect early. Are you genuinely saying that I can only cancel with no additional fees if I contact you on 1st Sept, and not on any other day??!
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Claire freed
(@clairefreed9876) reported
@virginmedia Yes to my partner but he can't get passed the security questions as he is not my housemate. The complaint should not have been under my house mates name