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Virgin Media

Virgin Media Outage Report in Radlett, Hertfordshire, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Live Outage Map Near Radlett, England

The most recent Virgin Media outage reports came from the following cities: Hayes, Islington, Barnet, City of London, St Albans, Hackney, Hertford, Stanmore, Greenford, Watford, Hampstead, Camden Town, Borehamwood, Enfield Town, and Wembley.

CityProblem TypeReport Time
City of London TV 2 minutes ago
Hayes Internet 17 hours ago
Islington Internet 1 day ago
Islington Wi-fi 2 days ago
Barnet Internet 2 days ago
City of London Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • NannyDebbs
    NannyDebbs (@NannyDebbs) reported from Hemel Hempstead, England

    @virginmedia HP2 TV and Website down from 11am fix time please

  • TimRead1971
    Tim Read (@TimRead1971) reported from Hertfordshire, England

    @virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.

  • LisaPursey
    Lisa Pursey 💙 (@LisaPursey) reported from Hackney, England

    @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

  • sevki
    Sevki 💉 💉🎉 (@sevki) reported from Camden Town, England

    @virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh

  • BerrymanHannah
    Hannah Berryman (@BerrymanHannah) reported from Tottenham, England

    @AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)

  • marie_haggerx
    𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    I understand you are having tv issues right now @virginmedia however I’ve also got no internet, is this a known issue? I can’t get through on your phone and cannot run any tests through your website either 😩

  • TotallyFD
    Adam (@TotallyFD) reported from Kings Langley, England

    @virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks

  • jgraha14
    Jen Daly (@jgraha14) reported from Ealing, England

    @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

  • thomasdmatthews
    Thomas Matthews (@thomasdmatthews) reported from Islington, England

    @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

  • vince01181
    vince0118 (@vince01181) reported from Ealing, England

    @virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!

  • giudicialex
    Alessandro Giudici (@giudicialex) reported from Hillingdon, England

    @virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?

  • jas9029
    JAS 🇮🇳 🇬🇧 (@jas9029) reported from St Albans, England

    @virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!

  • amar_maheshwary
    Amar (@amar_maheshwary) reported from Watford, England

    @virginmedia…consistently topping the chart on highly unreliable broadband service…well done virgin team..your team has come up and start fixing an issue in our area without notifying any of the users impact of your fix.. Reduce effort on your marketing communications

  • drewerydyke
    Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave

  • sevki
    Sevki 💉 💉🎉 (@sevki) reported from City of London, England

    .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

  • thomas_maurice
    spite driven development (@thomas_maurice) reported from Islington, England

    Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

  • iTz_iTzik
    iTzik (@iTz_iTzik) reported from Barnet, England

    Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow

  • drewerydyke
    Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

  • harrydotcom_
    HK (@harrydotcom_) reported from St Albans, England

    Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • zebap94
    thiagoball (@zebap94) reported

    @virginmedia your broadband and data never work man why do I pay you 🤬

  • scrivs1985
    Rich (@scrivs1985) reported

    @EpicnessTwo @virginmedia This is using virgin media’s DNS and it’s been going on a few weeks it appears I cannot resolve any address that returns a private IP address I cannot relay this to VM support though as they are struggling to understand the issue I am facing.

  • HFreemanauthor
    Hilary Freeman (@HFreemanauthor) reported

    @OhThisBloodyPC @virginmedia Hi Nick, I'm afraid I haven't been with Virgin Media since 2020 as I moved to a boat - which was a drastic but effective resolution to the problem.

  • Noodle4K
    Ollie (@Noodle4K) reported

    @scoobydrue Virgin media is one of the worst isps, through work whenever someone is having issues one of the questions we have to ask for wfh staff is "are you with virgin" because it stops us troubleshooting all together, there's never a fix

  • JellynCustard
    Gigi (@JellynCustard) reported

    @virginmedia Unfortunately I cannot call and these problems with my hub have been ongoing for quite some time. We are having to reboot DAILY so if you can help with arranging an engineer visit for our outdated hub I would be grateful

  • EpicnessTwo
    @EpicKitty@landofkittens.social (@EpicnessTwo) reported

    @nickkzie @PhotoSonny @virginmedia There's a lot of routing issues to 1.1.1.1 which breaks somewhere inside Virgin Media at the moment. I've switched over to 1.0.0.1 and it's working just fine.

  • medgley2012
    Marc (@medgley2012) reported

    @virginmedia are you aware of issues in Northampton NN2 area services are up and down like a yo-yo this evening, you status pages says there are no issues, clearly there is something going on. Is anyone else seeing issues? #virginmedia #down #nointernet

  • AGeordieLass
    The Geordie Lass (@AGeordieLass) reported

    The very time we’d like to have some TV (TiVo or live) and @virginmedia have tv issues for the week of Christmas. Wtf man. What are we paying for?

  • EmmaCowling6
    Emma Cowling (@EmmaCowling6) reported

    @virginmedia worst wifi ever!! 30 minutes to buffer for a 20 minute episode! Send someone out to fix the problem.. which never seems to be fixed! #shocking

  • EpicnessTwo
    @EpicKitty@landofkittens.social (@EpicnessTwo) reported

    @medgley2012 @virginmedia Yeah, it's a routing issue. Cloudflare have opened an internal ticket and are looking into it