Virgin Media Outage Report in Radlett, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Hackney, Islington, Camden Town, City of London, Hemel Hempstead, Wembley, Watford, Barnet, Borehamwood, Hatfield, Hampstead, Uxbridge and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Steven Meagher
(@stevenmeagher) reported
from
Islington, England
Genuinely shocked at a phone representative at @virginmedia I ask to speak to the manager and then he hung up. I have had some bad service in my time but that was probably the worst I’ve ever experienced
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Pooja Davé
(@PBouhlel) reported
from
Harrow Weald, England
@virginmedia @virginmedia @virginmedia words cannot describe my frustration at your despicable customer service. I have been a loyal customer for 6+ years The way I was treated was outrageous, close to losing a customer, please contact me ASAP
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𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com
(@ClaireBoyles) reported
from
St Albans, England
@virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@virginmedia Done that. Ive called, customer services dealing with it. Seen the forums and it's an occurance with other customers on the network. Thanks.
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Chris Sutcliffe
(@chrismsutcliffe) reported
from
Hackney, England
@laurakaykelly @virginmedia @virginmedia are terrible in every single respect, interacting with them is far and away the worst customer experience I've ever had
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@virginmedia I'm still getting sound dropouts on BBC4HD. An engineer did fix this last year but its pixelating and dropping out again. #Eurovision is unwatchable!
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Never got one....
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DJ SEMO 🍦
(@DJSemo) reported
from
Hillingdon, England
Second time my @virginmedia has gone down right as #GamesOfThrones comes on! 😤
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Dan Padgett
(@danjpadgett) reported
from
City of London, England
@virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped
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Marius Marco Fitness London
(@MarcoFitnessLDN) reported
from
London Colney, England
@virginmedia **** SAKE U GUYS I SHOULD NOT DEAL WITH THIS AHIT IN FIRST PLACE ! WHY D **** I CANT GET ACCOUNT ONLINE AND WHY default block MY FKING CONTENT !!!
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Rafi
(@_Rafi93) reported
from
Harrow Weald, England
@virginmedia Thanks - I’ve run through it but it seems like an actual signal issue rather than a local config issue. I’ve also checked the coax cable on my end and it’s in securely (tried re-seating it as well).
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Nathan Mladin
(@nathanmladin) reported
from
London Colney, England
.@virginmedia: Nathan, ‘you deserve so much more’ (i.e. a glitzier phone, a bigger mobile plan etc). Me: ‘No, I don’t and I don’t care for your meritocratic marketing crap.’
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Let's open a new. Omplaint.. I can comain about the... Complaint... The return packaging etc... Cue response
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Made an official 2nd complaint... Yiu have until Tuesday to resolve
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!
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Helen Lawrence
(@Helenjaneslaw) reported
from
Hemel Hempstead, England
Unacceptable @virginmedia!!! My husband bought an EE phone and now following the migration he can't use it so has no phone. Virgin mobile's response "buy another phone". No help whatsoever. Terrible customer service.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia PS, This is on your pages "As with any total loss of service, if we’re not able to resolve the problem within 2 full working days from you contacting us, we’ll start to automatically credit your first bill at £8 per day until it’s fixed."
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia Seems he went to rear of building He was told to call and there is a NOTE there, IGNORED IT despite being told at customer services
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fone mechanics
(@fonemechanics) reported
from
City of London, England
Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Iona MCIOB👷🏻♀️
(@ionasurveyor) reported
@Cathy_L17 @rawlimark Same, but they’re claiming to be from Virgin Media to ‘help’ my internet. Not with Virgin so give them the run around for a bit and then tell them I’m recording them and tracing their calls, they hang up!
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Micycle
(@MichaelCoppard1) reported
@virginmedia No I haven't been given any options, I have had to look into an openreach service now!
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Juuck🏴
(@Zenuriko) reported
You know when you pay a **** load of money for @virginmedia internet and in return they give you the shittest ******* internet going? Yeah feeling that heavily rn on stream....
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Afton Water 🏴🇪🇺 #indyref2
(@AftonWater) reported
@virginmedia Seriously??? Do ANY of you actually talk to each other?? Do you actually read the history?? Please pay me my day rate of £185+VAT and I will be glad to do your job for you! @MartinSLewis PLEASE can you help, I am at a loss for words of how ludicrous, inept and shambolic this is!
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Harry East
(@harryeastuk) reported
@virginmedia 3/6 You have never responded to that complaint and if the evidence was shown that I did in fact owe the money I would have paid it. I have chased my complaint multiple times only to be told no one from various teams are available speak to me.
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Becky
(@beckrobertson_x) reported
@virginmedia She asked our name, email address and area code/account number, but said without the password she couldn’t help us.
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Dan
(@Danuals) reported
@virginmedia Done, have been for about a month. Known issue, on and off like a hookers knickers for a few days. Stable for week then off we go
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Harry East
(@harryeastuk) reported
@virginmedia 4/6 Your call centre staff have been rude and dismissive. There nothing they can do / they have no control / they can't access my account, I've had it all. I have tried more than @virginmedia to resolve this issue to avoid this from happening and to ensure that any payments due
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Craig Valentine
(@TactiCraig) reported
@xMissWatson @virginmedia Wait, another week to fix the issue? What is the issue, a bear guarding the fibre? I hope you're getting recompensed for a third of a month without a working connection...
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Micycle
(@MichaelCoppard1) reported
@virginmedia No, virgin cancelled the service ultimately without telling me, I had to ring up to find out...