Virgin Media Outage Report in Radlett, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Radlett come from postal codes WD7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Enfield Town, Watford, Harringay, Bushey, Finchley, Hornsey, Wembley, Ealing, Paddington, Hatfield, St Albans, Camden Town and Holborn.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Wi-fi | |
| Enfield Town |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia It took 4hrs getting nowhere 2.5 in last 12 hours finally got UK... 🇵🇭 Better than Indian call centres..3rd company in 12 m with Indian call centres where there are serious problems... We need to bring all these jobs back to UK. Finally sorted but @virginmedia is 4 the birds
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Marko Grdosic
(@markogrdosic) reported
from
Islington, England
.@virginmedia customer service twice hang up the phone, website says broadband works perfectly in the area, and still there’s no internet and no way to find out from you what’s happening. And still paying the highest bill every month compared to every other provider!
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Kristine Julika
(@thekjulika) reported
from
Barnet, England
The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet
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Laura Mata Lobelle
(@LauraLobelle) reported
from
Islington, England
@virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly
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Michelle Nathan
(@michellenathan1) reported
from
Shenley, England
@virginmedia Is there a problem with Virgin media, internet is not working!
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angela b
(@angelab2711) reported
from
Islington, England
@virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area
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Billy⚒⚒
(@BillyWhufcCoyi2) reported
from
Maple Cross, England
20 mins on hold to @virginmedia I’m starting to see why I left this shit company now 🤬
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Mark Golding
(@mcgolding1970) reported
from
St Albans, England
@Classicbritcom @virginmedia To get out of the contract. Even though I had been a customer for 5 years!
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Your next reply is.... Sorry we can't deal with.... Your company is rapidly getting like our big banks to big to fail but crap at your job...
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Ali B
(@AliB79) reported
from
Hertfordshire, England
@kitkatpeggy @virginmedia @susankmann Switch to 853 as a temporary solution.
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angela b
(@angelab2711) reported
from
Islington, England
@virginmedia Service has literally just been restored so I'm guessing it was just an outage
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Michelle Nathan
(@michellenathan1) reported
from
Shenley, England
@virginmedia Looks like internet has gone down, please confirm
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Andy Stock
(@andystock22) reported
from
City of London, England
@DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring
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Tallulah B
(@TallulahB4) reported
from
London Colney, England
@virginmedia It was for landline and broadband. After hanging on for 25 minutes I gave up and put the phone down. You are currently charging me £59 a month whereas Sky have offered me a package for £26 a month
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really
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Clark Kent
(@ecoSuperMan) reported
from
Tottenham, England
Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Update on @virginmedia..no reply from. Last weeks complaint.. On going. Yet email from VM threatening me with charges... Ring again... Fobbing off denies can accept complaint I am to read procedure... Loose it ask for manager wait 10mins on hold cuts me off 1 of 2
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Thiago Saraiva
(@THSARAIVA) reported
from
Camden Town, England
@vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia FGS I've raised it twice.. No one gave me a ref... Let's be honest your Indian offices nice as they are have an issue... They get you off the line and do not log
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Daly
(@michelle_daly02) reported
@virginmedia I have ...it took be back to start over several times ....please listen to what I’m telling you. Step away from the script and deal with a customer complaint!
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Dean Callan
(@DeanCallan) reported
Has anyone ever invoiced @virginmedia for all the time they wasted trying to get internet working? Or perhaps for loss of income due to online meetings failing down to #virginmediadown is there anyone set up to police them? It’s disgusting!
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🄲🄰🄴🅂🄰🅁 🄵🄻🅄🄽🄺
(@Caesar_Flunk) reported
@virginmedia The issue was more about the engineer blocking access to my driveway last night while visiting my neighbour.
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Michelle Daly
(@michelle_daly02) reported
@virginmedia ....lights are green and flashing ....been like this since 5am ....it’s not working !!!
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Emma Dilucia
(@EmmaEmzdee) reported
@virginmedia You come out on the 22nd, told no service at property. Then you tell me another appointment booked for 22nd. Month without service. Want to cancel but can’t get to speak to anyone that can help. Online passed to different people then to a bot to get rid of me. Disgusting service
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Carl Difford
(@CarlDifford) reported
@virginmedia No. Just acknowledgement saying it might take 28 days to investigate and offer a resolution, saying someone would contact me by phone or text (they haven’t yet). Hard to give timeline - none of the letters is dated.
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Emma Dilucia
(@EmmaEmzdee) reported
@virginmedia We no longer have an account? We have moved house...you were meant to attend on 22nd Dec couldn’t connect us as pre install work needed to be done. A new app booked for 22nd Jan - I just want to cancel! A month wait is ridiculous. I can’t get an alternative provider next week
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Maria Marchant, MBACP
(@lovetosleepy) reported
@virginmedia I’ve had an email with a solution - which is great (hopefully) within next 5 days. Also told that slow speeds due to a utilisation problem will be in my area until 18 Jan 2021. Ugh. Thanks for the Twitter help but accessing customer support has been ridiculously difficult.
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Dean Callan
(@DeanCallan) reported
@virginmedia I have no internet, what’s worse is my phone reception is horrible. I’m trying to work from home but without internet I CAN’T WORK. I’ve rebooted my system, I’m running a CAT7 wire (brand new) to my computer and have previously had 5 engineers to my house, many complaints filed.
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Steve 🇬🇧🇮🇱🇺🇸🇮🇳🏴
(@Steve1973x) reported
@virginmedia No thanks, the fact I have had a greater response from this tweet thread shows how poor the service is, why should I stay!