Virgin Media Outage Report in Radlett, Hertfordshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Radlett, England
The most recent Virgin Media outage reports came from the following cities: City of London, Hackney, Wembley, Camden Town, Enfield Town, Brent, Islington, Paddington, Hampstead, Hayes, Barnet, St Albans, Hertford, Stanmore, and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Internet | 1 day ago |
|
Hackney
|
Internet | 1 day ago |
|
City of London
|
Total Blackout | 2 days ago |
|
Wembley
|
Internet | 3 days ago |
|
Camden Town
|
Total Blackout | 4 days ago |
|
Enfield Town
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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دانه الضبيب (@DanaAldubaib) reported from Paddington, England@virginmedia Yes I would like to cancel my service and still no one answer !!
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Mitchell Feldman (@feldmannews) reported from Bushey Heath, England@virginmedia my broadband has been down since yesterday and I’ve subscribed to text alerts for updates. Ironically no updates received so I can only assume you need your network to work in order to send them! Come on Virgin, this is unacceptable service.
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Angus Teee (@AngusTeee) reported from Islington, England@virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.
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H-Town (@letsbhavinu) reported from Hackney, EnglandI should've known better than to extend my contract with @virginmedia so much service issues. Today it's no Internet, bet they'll say its my equipment #standardanswers
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Mark Gould (@yiddo71) reported from City of London, England@virginmedia you have the worst mobile customer service in the world absolute disgrace #ripoff #con #virginmedia #virginmobileuk
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William Pope (@PopePower) reported from Harrow Weald, England@virginmedia Still waiting for you to reconnect my internet after 8 days... Incredibly lax security - your team informed me that someone called you to set internet up with my address (mistakenly), and you then disconnected our account without warning or notice #wtf #lostearnings
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Angus Teee (@AngusTeee) reported from Paddington, England@virginmedia No. It’s a link to this Twitter exchange. Please send me an email address so I can lodge an official complaint. Thanks
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Anna Goodger (@anna_j_banana) reported from Hemel Hempstead, England@virginmedia I’ve been trying to call the past two evenings to cancel my new package and both evenings I get the message saying that you’re too busy and to call in the morning. Not handy for people working full time! I just wanted to make sure that you don’t charge me for it!
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Geoff Speed (@GeoffSp) reported from Ealing, England@richardmeade13 @virginmedia I understand your pain Richard. We’ve had same problems & now knocked Virgin on head
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John English (@johnoenglish) reported from Berkhamsted, England@virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...
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Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England@virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now
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marty bogert (@caillea) reported from Hackney, England@virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.
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marty bogert (@caillea) reported from Hackney, England@virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.
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Jane Hirst (@JaneLHirst) reported from Barnet, England@virginmedia I'm sorry, if your people can't get their acts together I'm not going to chase them and I'll be looking into our service options tomorrow
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Ben there done that (@benjamingardner) reported from Berkhamsted, England@virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.
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Luke Archer (@Luke_Arch3r) reported from Camden Town, EnglandTrying to cancel my @virginmedia broadband because I’m moving and I’ve been on hold for 33 minutes out of the 36 minutes (and counting...) of this call. Will cost my phone bill a fortune by the end of it! Very poor service, don’t think I’ll use them when I need broadband again!
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Angus Teee (@AngusTeee) reported from Paddington, England@virginmedia I see. Thanks. There is no point ringing your ‘customer service’ number - I don’t have the time or battery to listen to the same four songs on a loop for over an hour then be told nothing helpful. Been there, done that.
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Andy Charman #FBPE (@AndyRFCCharman) reported from Harefield, England.@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice
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John English (@johnoenglish) reported from Berkhamsted, England@virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2
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Prash (@prashthambi) reported from City of London, England@virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Wallman (@martinwallman) reported@virginmedia As well as 14 days of no landline I have spent ages on the phone to your "customer service dept" engineer visits that were cancelled and emails with no offer of help. Emails almost unreadable! All because VM migrated me without notice and something I didn't ask for!
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LuckyEight (@LuckyEi49591733) reported@virginmedia Thank you for lying to me to get a new contract from me. Anyone considering them for broadband don't they will lie to you to get what they want then claim you never spoke to anyone.
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David Wallace (@outofph4z3) reported@virginmedia I am a long time virginmedia customer and this type of experience is not new. Basically my phone and router were in separate rooms, and I have been forced to move phone beside router, because engineer was not permitted to re-cable through crawl spaces.
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Martin Wallman (@martinwallman) reported@virginmedia Is it too much to ask to actually talk to someone about this issue as communication with @virginmedia is abysmal? Been customer for nearly 25 years but that counts for nothing with you obviously
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Jes Reilly (@jespreilly) reported@virginmedia TV down again in AL3 and no information as to when back up. One of the worst performing providers in the UK and even worse customer information and support.
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LuckyEight (@LuckyEi49591733) reported@virginmedia Im not expecting any help just more lies as thats all I have had for the last monthy.
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Martin Wallman (@martinwallman) reported@virginmedia No you don't understand I want some compensation for the loss of 14 days service and no one is helping. I need to talk to a person! You just cut off my landline with no warning. No customer service at all here!!
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Michael Klump (@gamiestness) reported@virginmedia can you help, my broadband goes down randomly each day
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Martin Wallman (@martinwallman) reported@virginmedia I have done this!! I have a document which explains what has happened but nobody seems to understand. Who can I send this to? Only the engineer who called seemed to understand the problem and he just emailed someone to get 21CV enabled. Going round in circles here!!
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LuckyEight (@LuckyEi49591733) reported@virginmedia Today I called again as I was supposed to have an engineer visit to adjust the line and give me my HUB, no engineer was ever booked!!! You now tell me that you have no record of any of my conversations!!! I am amazed at the lack of customer service and the lies constantly told.