Virgin Media Outage Report in Radlett, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Greenford, Paddington, Wembley, Hackney, Islington, Hampstead, City of London, Enfield Town, Stanmore, Camden Town, Barnet, Bushey and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| Harringay |
Wi-fi | |
| London |
Internet | |
| Greenford |
Wi-fi | |
| Paddington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Nina Davis
(@iamninapina) reported
from
Harpenden, England
@virginmedia your service is shocking. Constant faults with broadband and no way of speaking to anyone to get it resolved
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia I'm not receiving text alerts or voice message alerts though am being told they've been left. Any help?
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia It's working now but was down for 12 hours
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Sumitra
(@sumitra094) reported
from
Watford, England
I’ve had no issues with you @virginmedia but I want to watch the @England game tonight and there is no way to reach you. We have all been working from home and doing our job. Why can’t you???? I never complain but I’ve been trying to get in touch for days now!! #virginmedia
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Eva Collingwood
(@evac90) reported
from
Hackney, England
@virginmedia making it impossible to cancel my contract. Website just keeps sending me back to the same pages. Can I please just have an email address as I will not be renewing my contract.
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help
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Kathryn Akin
(@kathrynhakin) reported
from
Hackney, England
@SaxonKate @virginmedia Keep pushing @SaxonKate We had the same issues moving into our new place and got them for free in the end. Incredible that you have to but yeah- keep pushing.
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
Internet down yet again! @virginmedia... can some other company get fast fibre so i can change!!! Jeez talk about paying for a service..
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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Sam Pannick
(@Sam_Pannick) reported
from
Barnet, England
@virginmedia any issues in the N3 area? Lost all internet all afternoon
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Roj 🇯🇲
(@Rojaljmyers) reported
from
Hackney, England
The one and only time we get any decent customer service from Virgin Media is when we decide to switch provider
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Sem Moema 😷 🌹
(@Semakaleng) reported
from
Hackney, England
@virginmedia can you provide a number to cancel service? Been searching for almost 30 minutes.
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cain
(@CainW1) reported
So glad I stayed with @BT for my internet with @virginmedia not working in the whole of Burgess Hill
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OptimusD
(@Optimus_D_) reported
@Nigel_Farage I also remember briefly when Virginmedia had a reliable service.
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Chris Hall
(@abiggersmurf) reported
@virginmedia How about you actually say what the problem is so we can get some clarity? Right now it's looking like "we haven't bothered to spend the money getting enough engineers to keep our service up so the automated system keeps bumping the time until one's free".
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Nyx
(@Nyxthantos) reported
@virginmedia @abiggersmurf Your service status yesterday said a 4 hour fix. It’s now saying 10 tomorrow morning, nearly 48 hours later. This afternoon said 2 hours and now it’s another 16 hours! How can you keep getting it so wrong? Surely your engineer can tell the difference between a 4 hour job and a 48
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Carolyn Baghurst
(@CarolynBaghurst) reported
@virginmedia My whole town is down! Since yesterday. Ive spent 2 hours on the phone to your staff, all with different updates, all of them false!Your website states there is no issue you can’t even get that right!
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Harvey
(@Harveyb911) reported
@virginmedia @virginmedia You have now extended this repair even longer, This has now been 2 days and nothing has been resolved? What are you actually doing to repair this issue?
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Michael Eve
(@ungrim97) reported
@virginmedia @rachh197 How can you not know that this isnt a planned outage....surely you should know where planned outages are?
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michael
(@mikegreen1980) reported
@virginmedia any point in your none English speaking call centre?? Absolute joke of a company. Waited over a month for someone to call me back regarding your **** service only to find they can’t even speak English!
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Graham Holford
(@HOLFOG) reported
@virginmedia ... what's going on in Burgess Hill .. or more to the point what isnt ..? Service down for + 24 hours ..
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Demola
(@demzy_18) reported
The least you can do @virginmedia is distribute mobile dongles to your customers whilst your sort out your issues. This poor form; I guarantee people will not forget this when its time to renew contracts! @Ofcom #burgesshill