Virgin Media Outage Report in Radlett, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hemel Hempstead, Hackney, City of London, Wembley, Islington, Harringay, Paddington, Barnet, Hayes, Enfield Town, Hampstead, Camden Town, St Albans and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Hemel Hempstead |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
-
Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia Surely you must agree that your service status is useless if there's a fault for 15 days but doesn't once give me a correct status? Why is the status tool broken and why is it not being fixed?
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief
-
Villain in Tinseltown?
(@GoodbyeCook) reported
from
Hackney, England
@virginmedia What the hell id going on.Yesterday and today mornings no service at all. Crap.
-
Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia I've already spoken to them many times including tonight and they can't do anything other than tell me that the date has moved yet again. Nobody seems to be able or willing to fix your broken status system.
-
James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
-
Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia Yes I’ve done all that and it said the signal was weak. Pressed the button to optimise the WiFi or router or whatever it is and that didn’t work. Is it not the job of the router to emit a strong WiFi signal? All the devices trying to connect are modern and up to date.
-
Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia I did all that yesterday. On the laptop that recorded a speed of 1.28mbps, when I put the Ethernet cable in, it was 254.99mbps. On the Apple TV, it went from 1.06 to 651. It’s not just these devices, these are the worst examples
-
Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia Your various automated customer service systems are a horrible mess, they flat out contradict each other! It's shamefully bad & has been so for a long time so this can't be news to you. Why have @virginmedia STILL not done anything about these basic customer experience problems?
-
Maya
(@Purp_Amethyst) reported
from
Camden Town, England
@virginmedia guys my internet is not working ?
-
Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia I’m on M600 Fibre Broadband. On my account it says ‘our broadband doesn’t get quicker than this. You’re on our top tier broadband!’ If I got a Hub 4 and 1gb broadband, would that guarantee a stronger and faster WiFi network?
-
Porgie
(@george_hut) reported
from
Islington, England
WTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service
-
Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia No coherent reason for 17 days of unusable broadband. Yesterday was told there was an SNR issue, today I was told everything is resolved but my awful bandwidth still shows otherwise. I'm now on a 3 day bandwidth check, which is at least different, possibly progress possibly not.
-
Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
-
Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail
-
Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia Your service status online tells me everything is fine, even when I run a test, while tech support can only tell me that there IS a fault and the estimated repair date has been shifted yet again, this time to April 21st. SMS updates are useless too. It's absolutely infuriating.
-
Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.
-
Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia Good morning. Yes it’s an ongoing problem that isn’t going to go away on its own, it needs resolving please. I see that there is now a Hub 4 available, does that emit a stronger WiFi signal? And what about Booster Pods? I don’t live it a mansion, it’s just a normal 3 bed semi.
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@Simon_Shell @virginmedia And you won't. They are, without doubt, the worst company/customer service in existence.
-
Sheetal
(@Sheetal_15) reported
from
Camden Town, England
@virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
John Taylor
(@JohnTay89253533) reported
@virginmedia are impossible to contact. I've been overcharged £120 for overseas calls and i have tried to contact them for over a week now. They need more UK customer service staff. I'm on What's app at the moment awaiting a reply. Frustrating......
-
Mark
(@calder82) reported
@virginmedia The problem is they tell you it’s raised and even give you a ref, had 3 req for manager call back, no calls received. When I go back to customer service they have no info or cover up the fact they don’t. Never an explanation why, just promise of another call which never comes
-
Mrs McG
(@themrsdmg) reported
@virginmedia It keeps pixilating, over several different channels. HDMI cable was replaced on the last engineer visit, and he retuned something to fix it but it has started to happen again, over various channels.
-
Dan
(@dannyms1990) reported
@MySummerBorn @virginmedia Found this alot recently, virgin media customer service staff finding difficult to answer simple questions so they just go quiet then hang up on you. Disgusting customer service.
-
Mrs McG
(@themrsdmg) reported
@virginmedia Thanks for the reply. Of course, but to not even have an update after over an hour of waiting is rather poor. Tried again this morning, another hour of waiting to get connected, only for it to freeze as soon as it does! So frustrating!!!
-
Eha_yes_b
(@Eha_yes_b) reported
Dear @virginmedia, I currently have a £20/month contract which increases to £27/month on 1st May. I just contacted your support & was offered £21/month until Aug & then £44/month. That's a deal? I can't afford any increase. Is this the support to people struggling with austerity?
-
DilekEren
(@Dilenk_Eren) reported
@virginmedia It covers 8th March-6th April. Also, really confusing things happens. The direct debit payment for £69 was declined by my bank, barclays. Now I don’t have boardband connection because of payment issue. Additionally, I received an email from your resolvement team…
-
Nathan
(@MallinsonNathan) reported
@virginmedia Well I thought this would have been sorted after two engineer visits in a week but problems is still there. There is another engineer coming out Monday, don’t understand what they will do when everything has already been replaced
-
Twofooted
(@TTQTKK7) reported
@virginmedia It has been saying intermittent service to be resolved in 24th a for two days. The first service operator said there was no issue and the second said there was. I’m sure you can understand my frustration
-
Sam Forshaw 💙
(@Sam_In_Manc) reported
@edmorrish @virginmedia The most common thread on my roads WhatsApp group begins with "is anyone else having trouble with their virgin media broadband?". I have no idea why they're still customers. It's so regular