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Virgin Media

Virgin Media Outage Report in Radlett, Hertfordshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Radlett, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, Enfield Town, Brent, Hackney, Islington, Paddington, Hampstead, City of London, Hayes, Barnet, St Albans, Hertford, Stanmore, Greenford, and Watford.

CityProblem TypeReport Time
Camden Town Total Blackout 6 hours ago
Enfield Town Internet 18 hours ago
Enfield Town Internet 2 days ago
Brent Internet 2 days ago
Camden Town Internet 2 days ago
Hackney Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*

  • nooriiiy
    Noor (@nooriiiy) reported from Paddington, England

    Can @virginmedia WiFi please fix up!! Gave me a right scare

  • robtrs
    Rob K (@robtrs) reported from Hackney, England

    @virginmedia my connection keeps randomly dropping all day today and has been for a week or so. Can’t test the connection when it happens (no Internet connection) but your service status says you have no issues. This is very frustrating #virginmediadown

  • JanineAdelman
    Curly O's (@JanineAdelman) reported from Barnet, England

    @virginmedia We have ongoing service fault making our viewing impossible. It cannot be rectified as engineers cannot work. Yet you still increase our bill by over £25!! Tried to phone but end up being cut off, no online chat working. Very frustrated.Please advise what can we do.

  • edmoses
    ed moses (@edmoses) reported from Harefield, England

    @Ian_H_007 @virginmedia I pay for 500Mb - currently getting 86Mb. I can just about live with that. Being on hold during Skype/Teams/Zoom calls is unacceptable. The boys are having problems gaming and our video downloads on Sky keep failing - not great service.

  • AndyM_N3
    Andy M (@AndyM_N3) reported from Barnet, England

    Virgin Media is useless. Awful signal, worse customer service. Thanks for nothing.

  • damawa42
    Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia But your SMS team either a) never respond or b) refuse to help me specifically because they say there are outstanding issues. So, through a combination of a) and b), you never look at my issue. Because there's either always a wider issue, OR you ignore me. Utterly unhelpful.

  • digs9292
    JBailey (@digs9292) reported from Welwyn Garden City, England

    @virginmedia @grimegran Grime Gran obviously using somebody else’s WiFi because your WiFi is crap. Biggest load of shit going, you guys.

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff

  • JelBoy1
    JelPattenden (@JelBoy1) reported from Hemel Hempstead, England

    @virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    Over 13 months with @virginmedia fighting with them over the phone to say there is a problem with our service and explaining it’s not the equipment it’s the line this engineer arrives runs tests and “checks cables” as prt of his assessments and not prompted. Finds cable faults!!

  • NanjibaM
    Nanjiba (@NanjibaM) reported from Harrow Weald, England

    @virginmedia hi, why did I receive this text message: Important update: so we can roll out network improvements, we're sending you a new SIM. Please follow the steps to swap it as soon as it arrives in 7-10 working days. I don't need a new one. Thanks.

  • damawa42
    Daniel W (@damawa42) reported from Camden Town, England

    @lornajane2 @virginmedia Yeah, clearly something wrong specifically with my Virgin kit, or something hyperlocal (cabinet/wiring)... But they refused to investigate my query as there was an outstanding issue until May 5th, and since then disgracefully haven't bothered responding. So can't get a diagnosis.

  • simoneats
    Simon Kimber (@simoneats) reported from Hackney, England

    It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔

  • encipi
    nyatacinta (@encipi) reported from Hillingdon, England

    @virginmedia PLEASE FIX THE CONNECTION

  • ConfidingGoblin
    Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    @virginmedia cut out 20 mins early tonight. And you had been so consistantly bad I was beginning to worry. Back to being inconsistently bad. Great work team. 😡

  • ConfidingGoblin
    Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    @virginmedia you've said the internet problems aren't down to user levels so what's the deal. Every damn night I'm cut off. I'm done with you.

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff

  • eLearningCB
    @elearningCB (@eLearningCB) reported from Hertfordshire, England

    @virginmedia don't let me down 😜

  • MoSyed110
    MO SYED (@MoSyed110) reported from Harrow Weald, England

    Why is @virginmedia so bad!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Kimmymcwom
    Kim McLean (@Kimmymcwom) reported

    @virginmedia I’ve cancelled it now already. I don’t need it anymore but also you aren’t very good the service has always been poor and the offers to keep customers are an embarrassment. Glad I don’t need it anymore I’d never use you again. Thanks for coming back to us

  • sarahp0698
    sarah (@sarahp0698) reported

    @edmorrish @virginmedia We have this with Virgin and black spots in the house leading to kids gamer rage. Ended up buying pack of 3 BT disc jobbies and not had a single issue since. Virgin routers are utter shite but doing this solved the issue. Hope this helps

  • crazylady13
    Carolyn (@crazylady13) reported

    @virginmedia Hey @virginmedia , I'm still looking for help with my billing issue. I have tried calling and after 10 minutes the line disconnects. It's not looking like your twitter help is working either...where is your customer service? Where is any of your service?

  • sleyviix
    sleyman (@sleyviix) reported

    Anyone else's virgin media WiFi down ?

  • karenmarriott99
    Karen Marriott (@karenmarriott99) reported

    @virginmedia why is your service so crap

  • PACYBOI1
    PACYBOI (@PACYBOI1) reported

    Fix your stupid slow wifi it's so bad 100mbps then the next second its 4mbps and usually doesnt even want to load anything like wtf @virginmedia

  • julianallder
    julian allder (@julianallder) reported

    @virginmedia Does anyone care a damn about customer service in your organisation? You have nailed cable tacks through our flat roof membrane rendering it likely to leak. The roof is only 6 months old and you have just fobbed us off rather than sending someone round to sort it out

  • duke_prunes
    The Duke Of Prunes (@duke_prunes) reported

    @edmorrish @virginmedia Several years back I had called out a virgin engineer because my tv signal was poor. Turned out the engineer who installed it (before we bought the house) had fitted some kind of limiter on the socket which prevented the broadband ever getting even close to its capability.

  • RyanBJackson
    Ryan Jackson (@RyanBJackson) reported

    @virginmedia hi, my mum has been trying to cancel her broadband with you today by calling but they keep passing her from adviser to adviser - is there any easier way to do this?

  • PACYBOI1
    PACYBOI (@PACYBOI1) reported

    @virginmedia Fix your wifi