Virgin Media

Virgin Media Outage Report in Radlett, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radlett, Hertfordshire, England 01/29/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radlett, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Camden Town, Hampstead, Paddington, Welwyn Garden City, Wembley, Harringay, Islington, Ealing, City of London, Barnet, Hayes, Enfield Town and Welwyn.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomHackney Total Blackout
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • szdar Shumailla (@szdar) reported from Harrow Weald, England

    @virginmedia sick to death of this absolutely rubbish WiFi. Rebooted several times, phoned your team, even installed a new router. Nothing seems to improve it and you supposedly pride yourself on being the best. Please fix this issue.

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .

  • jessie_tovey Jessica Tovey (@jessie_tovey) reported from Islington, England

    @virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.

  • CridlandKeith Keith (@CridlandKeith) reported from London, England

    @virginmedia Still not been able to get through to the support team 😢

  • NoddyMaccy 🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England

    @virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Got through on text: they offered to cancel the increase & restore the £44 price, but refused to match the £40 as it’s “only for new customers”! They referred me to Retentions, but they have now withdrawn even that offer & insist I must pay the full £47.50! Just unbelievable!

  • gemmajarrett Gemma Jarrett (@gemmajarrett) reported from London, England

    @virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    @virginmedia We're expecting an engineer visit between 4 and 7pm today. It's 5pm now and no sign yet. Getting dark outside. If it's not fixed this time, we will have to think about switching to another service supplier, which we really don't want to do.

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.

  • tianbosi 添柏司 TDP (@tianbosi) reported from Hackney, England

    @virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????

  • elisetx Elise Tapper (@elisetx) reported from Barnet, England

    @virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡

  • daveybuoy Davey L (@daveybuoy) reported from Hackney, England

    @virginmedia Well the forums were useless... now all my virgin services are down, again.

  • RobHPayne @RobHPayne 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RobHPayne) reported from London, England

    @virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?

  • OohLookItsEmma Emma Hoyle (@OohLookItsEmma) reported from London, England

    @virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?

  • fareastfood126 Oriental Food 吃货铺子 (@fareastfood126) reported from Islington, England

    @vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.

  • Temple64Sybil John Smith (@Temple64Sybil) reported from Harrow Weald, England

    Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Finally got through to Retentions by phone & unlike their text service they were helpful & resolved it with an improved offer - something the text people insisted was impossible & that nobody else would be able to do more. Awful to think others will be ripped off by this attitude

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mozza117 Andrew Moriarty (@Mozza117) reported

    @virginmedia I had an engineer come out today because my Internet hasn't been working since Monday. He got it working. 2 hours later isn't not working again. Can't get through to anyone on your phone lines. I need to get this resolved ASAP.

  • tombowran Tom Bowran (@tombowran) reported

    @virginmedia So you want someone else to fix YOUR kit problems on an internet forum rather than you send a tech to help me?

  • TomSibby94 Legs Akimbo (@TomSibby94) reported

    @virginmedia - how hard is it to call up to talk to someone? The text service is rude and no attempt of empathy to customers, already complained once this week and will be looking to leave

  • McgawSimon Simon McGaw (@McgawSimon) reported

    @virginmedia so as after 2 hours I never reached the complaints department. The operator who answered has now put me through to your IT dept with a wait time of 25 minutes. So I could finally get through to your IT dept with 2 and a half hours. What a joke.

  • RowanHorsfield Rowan Horsfield (@RowanHorsfield) reported

    @virginmedia Yes says they’re is no issue yet I have no wifi

  • Underthecranes Emma-Louise Williams (@Underthecranes) reported

    @virginmedia We @MichaelRosenYes and I have now lost all channels on both TVs. That's NO TV SERVICE at all. I've repeatedly followed all instructions to run tests, check & restart boxes, spent 90 mins on phone & tried to install one new box sent earlier this week. NOTHING IS WORKING.What now?

  • Rousseau_RP Rousseau (@Rousseau_RP) reported

    @virginmedia anyone else getting calls repeatedly from "virgin media" to tell me how to fix my slow broadband speed? Thing is, I don't have Virgin Media broadband, so it would be a clever trick if they could.

  • its_a_tweetlife Georgie K (@its_a_tweetlife) reported

    @virginmedia @ofcom are you able to help with this?

  • BETTERBETHENY beth is cons pink pal (@BETTERBETHENY) reported

    @virginmedia I think you need to fix @TheVampsJames wifi

  • Ryan_OKern Ryan O'Kern (@Ryan_OKern) reported

    @virginmedia What's going on in SW17? Very inconsistent, slow almost unusable service.