Virgin Media

Virgin Media Outage Report in Radlett, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radlett, Hertfordshire, England 01/01/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Radlett, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, Harrow, Hackney, Ealing, Camden Town, Islington, Hertford, Harringay, Stanmore, Enfield Town, Hampstead, Barnet, Rickmansworth and Hayes.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • 65moon MiaMc (@65moon) reported from Broxbourne District, England

    @virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP

  • ItaloMurdoch J Murdoch-Smith (@ItaloMurdoch) reported from Camden Town, England

    @virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia why is the Broadband down again?? This is gapping on a daily basis

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued

  • katie__arabella Katie Arabella (@katie__arabella) reported from Islington, England

    @virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    @virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!

  • Salientwork Patrick Hughes (@Salientwork) reported from St Albans, England

    @virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia Intermittent but at worst was up to 5 times daily

  • cooki40 Tracey Cookson (@cooki40) reported from City of London, England

    Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!

  • philip_berryman Philip Berryman (@philip_berryman) reported from Barnet, England

    One month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!

  • ImDjSmith_ Dj Smith (@ImDjSmith_) reported from Hackney, England

    @virginmedia Then John if you read my tweet you would of seen the images attached and that NO ONE is picking up the phones at virgin media customer services. and I can see from other people’s tweets. There is a common theme here. Why can’t @virginmedia call me back???

  • afcamachos André Camacho (@afcamachos) reported from Camden Town, England

    @virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...

  • GwynforLaw Gwyn Evans (@GwynforLaw) reported from Harrow Weald, England

    @virginmedia please tell me why I shouldn't cancel my (rolling) contract with you? Area-wide (Area 21) intermittent outage interrupted my conference and then court cross-examination today more than once. *Warning to lawyers*. Mercifully I was able to get to @TanfieldLaw by 2pm

  • rachwiles Rachel Wiles (@rachwiles) reported from Hertfordshire, England

    @virginmedia please can you let me know how to contact you? I pay a stupid amount of money to you each month for all your channels and still can’t watch football on my phone/device - disgraceful

  • welbymcroberts Welby McRoberts (@welbymcroberts) reported from Hillingdon, England

    @jimmywim @virginmedia Don't use their frequently broken / questionable DNS servers. It's been a rule for years. They've had a horrible history of hijacking servfail, nxdomain and the like. Chose something else (8.8.8.8,1.1.1.1,9.9.9.9 etc)

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon

  • JCherryAMES James Cherry (@JCherryAMES) reported from London, England

    @virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MitchellSdm80 Simon Mitchell (@MitchellSdm80) reported

    @virginmedia can you tell me why I still don't have my home phone working please. Stopped working on Saturday tried to call customer services and got a recorded message saying there was a problem the area it's now Tuesday still nothing what's going on .

  • andyg81 Andy Golds (@andyg81) reported

    @virginmedia Interesting that the issues are only with the 5ghz Wi-Fi the 2.4 is fine …. Hmmm pay for super fast service get secondary speed service

  • ella_wilkinx Ella (@ella_wilkinx) reported

    @virginmedia No VPN and is only happening on Google when you go on Safari on apple products. When you use bing etc there’s no issues

  • DanielMan83 DAN (@DanielMan83) reported

    @virginmedia It’s both connections. Rang the number they gave me a link that said there was no issue

  • AprilWilliams_ April Williams (@AprilWilliams_) reported

    @virginmedia my house sale is about to fall through as I need vital info from my email account you closed down without my permission. I just called your help line but they were incredibly rude and hung up on me. This is not acceptable and I need someone to contact me ASAP.

  • JessieB_22 Jess (@JessieB_22) reported

    @virginmedia I’m trying to help elderly relative with her account. Would virgin media account have the same password for her emails?

  • GaryWarnock9 Gary Warnock (@GaryWarnock9) reported

    @virginmedia Yes! Hub 3.0. It’s been crap since the day it was installed!

  • db_molino Dan Brown (@db_molino) reported

    @virginmedia I read the online comments, but didn't realize that you employ so-called "customer service agents" who enjoy annoying your customers!

  • Nicarella13 Nick (@Nicarella13) reported

    @virginmedia I’ve had no TV service for 3 days. The app says it should have been fixed by now and the online support wants to charge me £25 for an engineer. Can you assist please?

  • rich_dyson Rich Dyson (@rich_dyson) reported

    Hi @virginmedia - I want to move the location of my second Virgin tv box in my house. I can’t find a number to contact you, the inquiry isn’t one of your standard FAQs so I’m stuck. Absolutely awful customer experience! Can someone help?