Virgin Media Outage Report in Radlett, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hemel Hempstead, City of London, Wembley, Islington, Harringay, Paddington, Barnet, Hayes, Enfield Town, Hampstead, Camden Town, St Albans and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
TV | |
| Hackney |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 1.I have a huge problem, I have received my installation pack today, after a long wait. I have ordered the big bundle with the finer internet. The installation pack didn’t include a router. I called your customer service, after talking to some other departments I hav
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia No - you don’t seem to think anything’s wrong. But there is - our neighbours also have no service. So there’s definitely a problem.
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Terry Pierce
(@telpierce) reported
from
Islington, England
45 mins/3 departments and counting to speak to the right person at @virginmedia simply to terminate when we move... And then they ask why we don't want to stay! Every single interaction with that business is abysmal.
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Tony Way - Bloke off the telly (+Films)
(@tonypaulway) reported
from
Hackney, England
@profanityswan I mean, his pinned Tweet is a public complaint to Virgin Media customer service from 2016. So that’s what your dealing with.
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu We appreciate your sympathy but we need action. And I’m gonna need therapy if I have to keep listening to the same three awful songs on a loop on your 0345 number - I’ve been on hold for over 40 minutes now ... 😐
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Nikhil Saglani
(@Nikhil_Saglani) reported
from
Barnet, England
@virginmedia Be nice to get an answer on the phone as to why I’ve been charged £60 for leaving despite you guys not being able to service our new house - and telling us we’d face no leaving fee. Sat on hold three times for 30+ minutes. Great service!
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Fiorenza M. J. Panke 🇪🇺
(@FiorePanke) reported
from
Islington, England
@virginmedia Internet is down! It’s connected but it doesn’t work! I tried everything, also calling your support team but still on hold!
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia For the first time, I got a text confirming you had done the work - and the service appears to be working now. Let’s hope it stays that way ... 🤞 Very disappointed by the confusion on your website last night plus a 45 minute wait to speak to technical support
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu You don’t need to take my details. You just need to be able to communicate clearly what is going on. I finally spoke to someone who said there’d been ‘a breakdown in the digital network in the area’ - whatever that means - and gave a 2am estimated time of resolution. 🤞
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Doug
(@dougmorton) reported
from
Ealing, England
Annoys me way more than it should that Virgin... sorry, LNER call their class 800s “Azumas” and the media are treating them as something new, when class 800s have been in operation on the GWML since 2017, just without a stupid brand name.
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 5. Not only I am upset and surprised of the problem, I also feel abused by your representative in the call center.
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Clare Foran
(@clarecloggs30) reported
from
Hillingdon, England
@virginmedia ur customer service is absolutely shocking trying to sort an issue on my mum's account and keep getting robbed off by offshore call centre I'm not happy would like to speak to someone that can actually listen and help
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Matt Browne
(@mattlfc78) reported
from
City of London, England
@virginmedia your customer service has been awful my wife was on hold for an hour and a half and now your staff have given me a new package without my consent!!!
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Freddie AFC Owusu
(@Freddie_Owusu77) reported
from
Tottenham, England
@virginmedia @VirginMediaCorp @VMDotCom Virgin are a bunch of lying thieves and would not recommend anybody signing a contract, once they get you in they start treating you like crap.
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 2. been directed to the installation department, the lady on the phone was extremely (extremely!!) rude and uncooperative, she said I have to call another day, customer support and she doesn’t have access to anything; she raised her voice to me, I wanted to make a
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Majid Ravandi
(@majrav) reported
from
City of London, England
@virginmedia without doubt the most DISGRACEFUL service EVER. You constantly attempt to take advantage of elderly vulnerable adults. We have been trying for weeks to talk to u & have me put on as authority to talk, & you won’t help, but you continue to send threatening letters.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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david smith
(@smittyshooter) reported
@virginmedia It’s not the automatic message that’s the final straw ,it your retention people keep ringing even after you’ve given them notice of your termination of contract ,**** service and you take the piss ,after the 4 phone call you dumb ***** should get the hint
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︎🤳🏾
(@Official_Ozzy_) reported
@virginmedia 36 hrs of no broadband access and you keep pushing back fix estimates. Can you stop blatantly lying and give us an accurate time?
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Bladester
(@BladeyRsv) reported
@TymonKate @virginmedia @danjsaunders Absolutely disgusting still having that 0845 number in operation, cost me stupid money to cancel a service due to price increase which they backed down on in the end! Kept me on hold for 1 hour! Ripping customers off during Covid times...absolutely shameful Virgin!
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cuth
(@cgsperryn) reported
@virginmedia Incredibly unreliable broadband. Avoid at all costs. Technical issues in London for 3 months! No refund as of yet! Go with any other provider.
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Chris 🏳️🌈
(@strutcakes) reported
@rebekahford @virginmedia I just want some honesty. Don’t commit to a time and then keep pushing it back. What is actually wrong in our area that has warranted no wifi for almost 48 hours? They must know this isn’t a quick fix, so why can’t they tell us?
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Nick Ashby
(@Cashby1) reported
@virginmedia It has, what was happening on your network please?
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cuth
(@cgsperryn) reported
@virginmedia @TheOneStopGift1 Exactly. Its appalling isn't it. If you live in London they've had known technical issues for 3 months they've been keeping quiet about with no refund to us customers.
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Maya Stone
(@elusivemoment) reported
So much for plug and play @virginmedia! Despite troubleshooting and even resetting the hub, the router still only flashes green EVEN IF the last homeowner only moved out last week and had no issues :( all wires connected ok
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Max Edwards
(@MaxieEdwards) reported
@virginmedia @alicewdavies What a load of **** BG - same for SW9 and it seems like loads of other parts of South London. I can only ask that you and your engineers either pull your finger out and fix it or give us an honest answer about what’s gone wrong and when it will be fixed? I’ve lost 2 days of work
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Chris 🏳️🌈
(@strutcakes) reported
@MaxieEdwards @virginmedia @alicewdavies Same. I tethered my mobile yesterday so I could work, draining my mobile data allowance in the process. I decided to take today as annual leave. So unacceptable from Virgin Media. Why can’t they be honest and tell us why the network is down?