Virgin Media Outage Report in Radlett, Hertfordshire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Radlett, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, Brent, Camden Town, Hackney, Islington, Paddington, Hampstead, City of London, Hayes, Barnet, St Albans, Hertford, Stanmore, Greenford, and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town
|
Internet | 2 minutes ago |
|
Enfield Town
|
Internet | 24 hours ago |
|
Brent
|
Internet | 1 day ago |
|
Camden Town
|
Internet | 2 days ago |
|
Hackney
|
Internet | 2 days ago |
|
Hackney
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
-
Declan (@walshi01) reported from Ealing, England@virginmedia Currently I have just moved house hence not following this all up. But I really will take you to court just not yet. Got more important things to do first. Crap customer service and no response from complaints.
-
Lynne Arnett (@laaqpr) reported from Hillingdon, England@SpaQPR @virginmedia we’re still waiting for a customer service manager to reply been waiting since 28th February
-
Andrew Stephens (@AndyStephens10) reported from Camden Town, England@virginmedia There is an IT fault on my account that is stopping you issuing an engineer visit to my property. This is what's causing the main problem your IT dept have not fixed the problem they have known about this since 7th March.
-
Susan Barton (@13todinner) reported from Watford, England@virginmedia Spent an hour on the phone to say that we cancelled the engineer! This is not true at all. Very disappointed being a customer from day 1! Paying a line rental for over a year when it's not working can someone please look into this
-
Declan (@walshi01) reported from Ealing, England@virginmedia My aim is to take you to small claims court as you DO NOT respond except on Twitter to them tell me - oh you need to do this on line and some responses take longer than 28days. You are just a poor company with contempt for customers even when we ‘follow’ your requests
-
David Morris (@agooner2) reported from Welwyn Garden City, EnglandWelcome to day 50 and no Sean , no OSS and even Andy from complaints has no answer @virginmedia service is a disgrace. @richardbranson you should be ashamed.
-
linda holmes (@pussinpjs1) reported from City of London, England@virginmedia Sorry I fell asleep so didn't reply. If I do forgotten password it comes up not working right now when I press proceed
-
Declan (@walshi01) reported from Ealing, England@virginmedia Why don’t you look back at the timeline and link connected to my twitter account. You will find all the complaint numbers and issues. Fed up repeating my ******* self
-
Declan (@walshi01) reported from Ealing, England@virginmedia I have gone to your on line complaint form and completed it back in Jan. You are a disgrace of a company as you cannot even be bothered to follow your own rules. I have now complained to Fisac regarding all this.
-
Francisco González (@frangz) reported from Paddington, England@virginmedia Yes. To myself. The person in the account left the property many years ago, but the change was never done.
-
corblimeyyoubeauty (@corblimey22) reported from Tottenham, England@virginmedia @vmbusiness @TomMockridgeVM Customer service has absolute disgrace, 10 wks ago u came, drilled & left me with just a wire through the wall no phone line or internet. We have no shop front sign as we are waiting for a phone no# to put on it, can’t book clients
-
Qidi (@QidiFong) reported from London Colney, EnglandHere is it, NHS provides a better service that Virgin Media does.
-
Andrew Stephens (@AndyStephens10) reported from Camden Town, England@virginmedia I messaged your Text Message service this morning and was told 'we are sorry but our IT dept are still looking into fixing this'. When I said they have been looking into this now for 13 days I received NO REPLY! Back that was at 13.17
-
Kung Fu Khinny (@sunflowersoul_) reported from Camden Town, EnglandTwo virgin media dudes came to fix my WiFi last year and I basically had to argue with them to remove their shoes before coming in. I even said u can keep socks on. One straight up just refused. I told him he could stay outside then and he did lmao 😂 so whack
-
Karen Gerardi (@KarenGerardi) reported from Harrow Weald, England@virginmedia no tv , no internet , don’t know account number can’t find any paper work - help!!!
-
Michael (@michaelck1972) reported from Hackney, England@virginmedia Guys, the business does the work to retai the customer, not the other way round!
-
Anne (@ange1pie) reported from Camden Town, England@virginmedia Thanks - apparently there is a problem in the area.
-
Andrew Stephens (@AndyStephens10) reported from Camden Town, England@virginmedia I reported a fault on my Home Telephone with Virgin Media on 6th March I am still waiting for this to be repaired. Virgin Media are absolutely disgusting for customer service. Don't ever join them!
-
Andrew Stephens (@AndyStephens10) reported from Camden Town, England@virginmedia No, there is an IT fault on my account which is stopping a call being raised for an engineer to call out. Your IT people were notified 12 days ago and have still not rectified the problem.That is what is causing the whole problem.
-
Ari Gork (@arigork) reported from Camden Town, England@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
cheryl (@cherylockerby) reported from Barry, Wales@virginmedia I have a TiVo box but my tv screen keeps pixelating. It is not restricted to 1 channel. I have turned the box off at the plug but it has made no difference. Can you help?
-
PA➡️CA➡️UK (@scottloose) reported@virginmedia You seem to have the same access as the entire customer service call center. Who I’ve spoken to at length the past 3 weeks. None. @richardbranson
-
Manjit Gahir (@manjitgahir) reported@virginmedia what a crap install!!!! I told the engineer specifically not to hammer the wire into the wall...and did he do?! Not Happy!!
-
Merlyn_X (@LydonJC) reported@virginmedia At least provide a service that works then
-
CMDR Andy Fireblade Muza (@andymuza) reported@virginmedia I am already paying over the odds, WHY IS THIS? You should be reducing my bill or increasing my speed to 1GB not charging me more when I'm pay more than I should. 1gb package is £79 yet I am paying almost £82 for 362MBPS treat your customers better instead of making us pay more.
-
PA➡️CA➡️UK (@scottloose) reported@virginmedia And this is response is a perfect example of zero accountability, zero resolution and zero information. And I’m not even your customer yet. I can only imagine what happens once we are live on your service. @richardbranson
-
cheryl (@cherylockerby) reported@virginmedia No network issues in our area causing display issues
-
lou (@louisemknox) reported@virginmedia almost 3 hours of my day wasted on a live chat issue not resolved and they disconnected me. Poor customer service to loyal customers
-
Duncan Waugh (@waughzone) reported@virginmedia Subsequent paperwork stated 18 month contract (not what was agreed), a £40 installation fee (not what was agreed) and I have not received the fibre extender. If I could face the 2 hours it takes to actually speak to someone, I would call up now and cancel the whole thing.
-
CMDR Andy Fireblade Muza (@andymuza) reported@virginmedia And to add insult to injury. I have been a loyal customer of yours for more years than I can remember. My current package is costing me £81.75. The same package is i9n the winter sale for £39 normally £69 yet here I am paying almost £12 more and you are going to increase by £15