Virgin Media Outage Report in Radlett, Hertfordshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Radlett, England
The most recent Virgin Media outage reports came from the following cities: City of London, Hackney, Wembley, Camden Town, Enfield Town, Brent, Islington, Paddington, Hampstead, Hayes, Barnet, St Albans, Hertford, Stanmore, and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Internet | 9 hours ago |
|
Hackney
|
Internet | 11 hours ago |
|
City of London
|
Total Blackout | 1 day ago |
|
Wembley
|
Internet | 2 days ago |
|
Camden Town
|
Total Blackout | 3 days ago |
|
Enfield Town
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England@PrimeVideo @netflix How can you partner up with @virginmedia when they cannot even provide your subscribers with an internet service to access your content for over half a month? #virginmediadown
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Scott McNicholas (@SMCPT) reported from Hemel Hempstead, England@virginmedia two attempts to upgrade package online. 1st included emailing confirmation and waiting in for delivery of equipment. Didn’t happen. Also spoken with someone on your chat and after 50 mins they couldn’t find order or offer same upgrade deal. Very poor indeed
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Mohamed A Kasmani (@AyyazKasmani) reported from Hillingdon, England@virginmedia @virginmedia 2 weeks daily drop in virgin media services. No notification by letter or email of services. Today services have been down all day in harlington. Unacceptable, take out money but don’t provide notification.
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Claudia Redmond (@ClaudiaMRedmond) reported from Hemel Hempstead, England@virginmedia Yes did that - no issues - reset etc etc etc ....
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Sara Hill (@sarahill42) reported from Tottenham, England@virginhelp been holding for 15 minutes on your helpline for virgin media to try and help a vulnerable person. How much longer will we have to hang on? #nooptionsforelderly
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England@virginmedia @Savilehto How are you going to compensate us? It says we should rely on you to automatically work it out. You can’t even get your service running smoothly for over half a month... #virginmediaincompetence #virginmediadown I bet they payment goes out from my account without any issues...
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England@virginmedia sounds like someone starting a shift and leaving a shift and in between taking a break. HELLO?!?!?!? Isn’t this what you should be doing, trying to identify the source of problem??? #virginmediadown
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England@mrchdavid @virginmedia Not only the box, their whole system is Sh@+. Might as well cancel your contract. Be better in the long run to go elsewhere. #virginmediadown
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Scott McNicholas (@SMCPT) reported from Hemel Hempstead, EnglandSo @virginmedia can’t honour the upgrade offer they’ve made and the subsequent order I have placed. So from trying to upgrade to now cancelling our existing package altogether as a result. Poor customer service
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England@kveves Just teeeted advice directly from @Ofcom Hope it helps but in the mean time we are all stranded by subpar service by .@virginmedia #virginmediadown
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Scott McNicholas (@SMCPT) reported from Hemel Hempstead, England@virginmedia not interested in a customer trying to upgrade them?
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England.@virginmedia let me do your job and help you. Someone is flipping a switch at 11pm and turning the internet and TV off in the UB3 area. Come 8.30am, it comes back up. Then at around 3pm or 4pm, goes down again and then comes back up after 20 mins. Does this show you a pattern?
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SZA’s Pommel Horse (@SeifAbdelSalam) reported from Hackney, EnglandHey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England.@virginmedia as predicted. Down it goes. What is your problem @virginmedia #virginmediadown
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England@virginmedia This has been going on for 16 days. Are you kidding me with your canned response? Don’t even bother replying to me until you have sorted it out in the UB3 area. Every time at 4pm goes down. Every night at 11pm goes down until 8.30am on wkends always down. #virginmediadown
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England@toolaroola11 @virginmedia Guess who’s back up? Are you @toolaroola11 quick, we have 2 hours and 15 mins left of service before lockdown/curfew... #virginmediadown
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England.@virginmedia let me do your job and help you. Someone is flipping a switch at 11pm and turning the internet and TV off in the UB3 area. Come 8.30pm, it comes back up. Then at around 3pm or 4pm, goes down again and then comes back up after 20 mins. Does this show you a pattern?
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Claudia Redmond (@ClaudiaMRedmond) reported from Hemel Hempstead, England@virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England@virginmedia It’s NOT ONLY happening to me. There are many people in the Heathrow area (hope that suffices) for a start, that have this issue. I’ve given up on your app and customer service as we are not trying to understand our issue or the frequency of it. You just want to close your ticket
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Paul Fish RN (@Fish_pw) reported from Harrow Weald, England@virginmedia I have now been trying to speak to someone about broken broadband for 2 weeks. Calls to call centre that don’t get answered, your automated text service which says they will be back in 24hrs and never do. What exactly do I have to do to speak to someone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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❥ Ellese (@nasherxxx) reported@virginmedia hi can someone help me please?
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ᛤ megan ⎈ (@meganackk) reported@virginmedia I want to cancel my contract and nobody will let me speak to the cancellations team. I am a single person living on disability and cannot afford £400.
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David Bowie (@jellycat1966) reported@virginmedia I am now out of contract, if I cancel it how long long will it be before I can rejoin as a new customer ?
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urbexing (@UrbexTroll) reportedFeels so good to cancel the direct debit for virgin media Ireland and never be a customer again. People if we all cancel our direct debit’s they will have to reduce their prices @VirginMediaIE #costofliving #costoflivingpayment #recession2022
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Alistair 🏴☠️ Burns (@gashead) reported from Hatfield, EnglandUsed to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.
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John Meakins (@Megameak) reported@virginmedia are there any issues reported for NN5? Been a week of faulty Internet and even none at all! It's Friday night and I have had no Internet all day. Any update would be great, it's annoying to be told there are no faults on my connection when there really is.
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misspiggy101 (@misspiggyx101x) reported@virginmedia I spoke to them, my problem was that it took 5 hours of messages to get nowhere! Was offered a deal then wasnt allowed to actually have it?? Honestly gobsmacked!
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x Smithy x (@xSmithy1980x) reported@virginmedia What?? Yes total loss. No internet and no tv. May have service during day but I’m at work then so no use to me , it’s not just a slight drop out. Can’t even load web on my phone
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Vorix (@LOLOPHONEIQ) reported@virginmedia It isn't just slow WiFi speeds, it's the fact it keeps dropping off and disconnecting form things making everything that needs the Internet unusable
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Laps (@Laps72) reported@virginmedia Your WhatsApp chat service is ridiculous! I’ve got a simple question and I’m left ‘hanging on’ whilst an agent is found. Shocking customer service