Virgin Media

Virgin Media Outage Report in Radlett, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radlett, Hertfordshire, England 02/28/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radlett, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Wembley, Northolt, Hackney, Hampstead, Harrow, Barnet, Islington, Paddington, Hayes, Uxbridge, Enfield Town, Hemel Hempstead and Harringay.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia trying to speak to someone, on hold for 62mins and get hung up on! Paying for M500 b/band and getting 97mbps is not on by any standards by guessing by your customer services you have no standards #poorcustomerservice #virginmedia

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    @virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    @MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!

  • JaneLHirst Jane Hirst (@JaneLHirst) reported from Barnet, England

    @virginmedia I'm sorry, if your people can't get their acts together I'm not going to chase them and I'll be looking into our service options tomorrow

  • smileyyearwood Send News!☝🏾🇧🇧 #ReachOverTheNoise 🌹 (@smileyyearwood) reported from Harrow Weald, England

    @virginmedia I've gone through all of that and have no answers. I'm sorry you were no help at all

  • JanineAdelman Janine (@JanineAdelman) reported from Barnet, England

    @virginmedia I will phone you, but wait a minute, my phone doesn't work!

  • TimHDav Tim Davies (@TimHDav) reported from Tottenham, England

    @virginmedia The phone of course is still not working. Outrageous. This is despite assurances that an engineer would be sent & that it would be resolved in several hours! Utter nonsense. I would like to escalate my complaint now please. I will dm my number & please arrange for me to be called

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    I just listened to your fuzzy hold music for 18 minutes @virginmedia, went through the same security Q’s multiple times, only for the phone to cut off as I explained my issue. I JUST WANT TO CANCEL MY BROADBAND!!!!! Can someone call me back to do this please

  • yiddo71 Mark Gould (@yiddo71) reported from City of London, England

    @virginmedia you have the worst mobile customer service in the world absolute disgrace #ripoff #con #virginmedia #virginmobileuk

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    @virginmedia Called back, held for another 15mins, was finally put through to the correct dept & have cancelled. I just want to say how rude the agent turned when I declined the offer to stay, & once it was all done he just cut the call off. Glad I made the right decision #virginmedia

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @virginmedia Thanks for trying to help, it’s currently on 54 mins waiting another 8 mins and I’ll get cut off again

  • georgiamumbles Georgia Mumby (@georgiamumbles) reported from Camden Town, England

    @virginmedia That leads me to just our conversation history. I’ve done all the hub checks according to your website and it’s still not working

  • potentialprodz potentialproductionzmusic (@potentialprodz) reported from Hackney, England

    7 days time to no more bad service, disrupted TV and broadband service of Virgin Media. I'm saving myself £600 plus increased prices annually. So downsizing technology and reducing carbon footprint = 1 fone, mobile data and 1 computer. Will only have what I use! TV is next. Yay

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    @funkyfairy78 @virginmedia They will owe me a refund in September and I’ll make sure I get it 👆🏼 They’ve been messing me around for so long with their rubbish service, I should’ve cancelled months ago! #virginmedia

  • Freddie_Owusu77 Freddie AFC Owusu (@Freddie_Owusu77) reported from Tottenham, England

    @virginmedia Tried to call today waited for 20mins to get through finally got through to customer service and then they had to put me through the escalations team and as soon as i got through the operator pretended he could not hear then dropped the phone.

  • domgreen Dominic Green (🇬🇧 Not my PM 🗳️) (@domgreen) reported from Welwyn Garden City, England

    . @virginmedia tech support have just made my day! #security #plaintextpasswords 🔓

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia

  • beckylucydell Becky Dell (@beckylucydell) reported from London, England

    @virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩

  • georgiamumbles Georgia Mumby (@georgiamumbles) reported from Camden Town, England

    @virginmedia hey my WiFi is down and I’ve been trying to get through to somebody in your call centre for ages - I was on hold until way after closing time and your message feature doesn’t work 😞 HEEEELLLPPPP!!!!

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Harefield, England

    .@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alanmayeruk alan mayer (@alanmayeruk) reported

    @virginmedia I’ve just been on the phone for the second time today, this time I spent 40 minutes only for a voice to come on and say “we won’t be able to talk to you today, please ring after 8am tomorrow” Your service is an absolute disgrace!!!

  • themercerway Sandra Mercer (@themercerway) reported

    @virginmedia Tried midweek with no joy. I’ve been on the phone for 3 and half hours today. Phoned three times to be cut off each time after over an hour. I want to cancel and we’ll now be beyond our contract date. Absolutely livid at the awful service!

  • JonjoLavin Jonjo Lavin (@JonjoLavin) reported

    @virginmedia absolutely shocking customer support. Wait time on calls....shocking. Wait time online chat....5 hours pending....the excuse of a pandemic is a worthless excuse as other smaller companies can have better customer support. Do you actually have a customer support team?

  • jbeez1989 JoshB (@jbeez1989) reported

    @AlastairGodwin @virginmedia Must be a server outage. Same problem here.

  • SteveBowran Steve Bowran (@SteveBowran) reported

    @virginmedia @Rob_Stirling @virginmedia why not put out a general virgin media service not available message (sky sports not available) on all of your social media channels. Been very hard to find any admittance that there is an issue despite many many customer complaints

  • DEPtones 🇩🇪 DEPtones ⚒️ (@DEPtones) reported

    @amsquared @virginmedia This is happening more and more and the inability to fix it promptly is just not good enough. More money wasted on something we can't use. Times are tough and people look forward to these matches, and pay money that is hard to come by. Shameful from inept Virgin.

  • pbrett7 philip brett (@pbrett7) reported

    @virginmedia hello? Can I please get some assistance, I want out of my contract ASAP, the disgraceful customer service you offer takes the piss for the price paid and the currently poor product being offered

  • Alex_Rae95 Alex Rae (@Alex_Rae95) reported

    @virginmedia @Walthall32 Same here, cut out at 1727 this evening and haven't been able to login since, working fine before then.

  • EspieRachael Rachael Espie (@EspieRachael) reported

    @virginmedia this is a disgrace your forums are full of people in my position- you can’t get through on the phones to speak to someone to cancel, online chat can’t deal with it and you can’t just cancel DD as it could affect credit rating. HOW do I cancel?!

  • brodiemg Brodie McGregor (@brodiemg) reported

    @virginmedia I'm trying to log into my account and the site keeps crashing. Do you have a problem?