Virgin Media Outage Report in Radlett, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Wembley, Camden Town, Harringay, Paddington, City of London, St Albans, Enfield Town, Hayes, Islington, Ealing, Hampstead, Northolt and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| Hackney |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Matt Kowaleczko 🇬🇧🇵🇱🇪🇺🇲🇽
(@KowaleczkoMatt) reported
from
Hillingdon, England
@virginmedia is there any support available? I am trying to move to another place and re-contract but it seems your phone and email are not working since good few days.
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Dr James Morris
(@Cyberwest) reported
from
Tottenham, England
@katerussell Virgin Media support once told me that 2 days of no service were because “accidents happen”. I immediately switched to another broadband provider and will never go back to Virgin.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise
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Mr B
(@MisterBurak) reported
from
Hackney, England
@sezelerol @virginmedia The worst customer services! I’ve had my fair share never again!
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I’m trying to contact you but can never get through by telephone, what earth am I meant to do? Your customer service has gone to pot
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Ollie Toogood
(@OllieToogood) reported
from
Ealing, England
@virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Yeah I pay more for that not part of your service that I’m paying you for every month
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Mark Pinkerton 💙🚴♂️
(@markpink) reported
from
Islington, England
@Leigh5Tom @virginmedia As an existing customer, they are known for their poor customer service. Can never get through on phone and that is main access point to info. Website CS info poor, with zero joined up thinking. Pretty good speed when working. Good luck!
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@virginmedia Made an official complaint as I was without broadband for FOUR days in January in the UB5 area Your resolution team's reply was it's working now.. No compensation, no explanation...Given a number to complain within 28 days that went dead when I rang it..Please DM me for details
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Chris Wheal
(@whealie) reported
from
London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia Not spoken to the team today but thankfully service has improved 👍
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lee leyland
(@leeleyland3) reported
from
Barnet, England
@virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia That is not true. We are meant to have the fastest speed at 200 but it rarely goes over 50. The connection is unstable and is throttled at busy times. It cuts out and is unreliable plus it is impossible to get hold of support. Shameful and shambolic.
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia You probably do not get we are in a pandemic and need to be working from home?!?! We’re having issues that are work-related due to your negligence as a provider. We’ve called again and we’re promised the issue would be fixed by tomorrow. Just like last time. LIARS. Refund us all!
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia I have internet connection problems and cannot get through to customer support. Help!
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia That number had wait times of over an hour. You still haven't compensated me for my 3 day outage last year. Why should I pay 50pct more?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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💙⭐💙 Alan Rodgers
(@Bi99le5) reported
@virginmedia following promises on multiple (4?) occasions to resolve an issue within 2-5 days and failing on each occasion I was offered another 5 day promise today. Eventually that was adjusted to a call back within the hour. How long is an hour in your world?
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Lindsay Herbert
(@digital_lindsay) reported
@virginmedia 5 different agents have already tried. They’ve all been polite and apologetic, and assured me the problem will be solved. One told me her manager was fixing it, and that it was already in progress. After 5 people, why believe the 6th?
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Bearberry apps
(@bearberryapps) reported
@virginmedia @richardbranson They have told me that my number is still inactive after being guaranteed that it will be active again. This is another example of poor customer service from the virgin mobile management
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Charlie
(@charleshill23) reported
from
Desborough, England
@virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.
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Dr. Renuka Mudunuri
(@nanipals) reported
@virginmedia When I m in a zoom call with client, it is dropping suddenly. The most unreliable service. Support is the worst.
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Paul Hiscox
(@paul_hiscox) reported
Shambles customer service from @virginmedia . Try to add sky sports to watch @lionsofficial today. Online charge is £17.64 can’t pay on website. Call up customer service and charge goes up to £31 unless you have a telephone bundle and SIM card. #ripoff
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Bearberry apps
(@bearberryapps) reported
@virginmedia @richardbranson It was initially a pay monthly sim only contract, it was converted to pay as go. Regardless of what it is, my number is my number. This is a broken promise from virgin mobile and I number which has sentimental value to it.
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Deborah Shearer
(@embroideress) reported
@JolyonMaugham @virginmedia top of my list is Argos, over a month and still no further forward with my broken oven.
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Dogknob1
(@MotoNutJob) reported
@virginmedia The previous complaint to that over a billing issue, your fault you admitted so,said you'd refund never did, I complained and shock horror nothing happened. You're the most reliable broadband here & thus I put up with this shite but please don't pretend you actually care !
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Marzia Maggi
(@marziamaggi) reported
Faster connection to stream but worst customer service for someone who lives abroad and should close the subscription! @virginmedia shame on you! #virginmedia