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Virgin Media

Virgin Media Outage Report in Radlett, Hertfordshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Radlett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radlett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Radlett, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Brent, Camden Town, Hackney, Islington, Paddington, Hampstead, City of London, Hayes, Barnet, St Albans, Hertford, Stanmore, Greenford, and Watford.

CityProblem TypeReport Time
Enfield Town Internet 10 hours ago
Brent Internet 20 hours ago
Camden Town Internet 1 day ago
Hackney Internet 1 day ago
Hackney Internet 1 day ago
Islington Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

  • 0618_Dee
    Dee (@0618_Dee) reported from Camden Town, England

    @VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!

  • MattX1971
    Matt (@MattX1971) reported from Hillingdon, England

    @virginmedia - yet again no internet in the UB8 3JQ area - as this is no a common occurance please arrange some form of refund as Iโ€™m getting sick and tired of this shoddy service.

  • GreenwichMyTime
    filip greenwich (@GreenwichMyTime) reported from Camden Town, England

    @virginmedia service is down... again...

  • _StephenJDavis
    Stephen John Davis (@_StephenJDavis) reported from Islington, England

    @virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.

  • JelBoy1
    JelPattenden (@JelBoy1) reported from Hemel Hempstead, England

    @virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!

  • Olivia121994_
    OD (@Olivia121994_) reported from Harrow Weald, England

    @craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally

  • AlexHNGilbert
    Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia My broadband not working properly

  • Olivia121994_
    OD (@Olivia121994_) reported from Harrow Weald, England

    @craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on ๐Ÿฅด not useful that that signal could mean either

  • LibertyLndnGirl
    Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @virginmedia And by the way even the guy on the chat told me he agreed with me and that there was clearly no information on how to cancel on your actual how to cancel page on the website. Which I believe is against Ofcom regulations

  • Edgarcia2Edwin
    Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England

    @RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.

  • charl0tte_br0wn
    Charlotte (@charl0tte_br0wn) reported from Hemel Hempstead, England

    @virginmedia ive moved house and need my services changed i cannot get in contact by phone theres no option to talk to anyone please can you help as i need internet & tv .

  • LibertyLndnGirl
    Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @virginmedia I understand that they are salespeople and they have an obligation to try to upsell me I had to tell him eight times that all I wanted to do was cancel my account and he would not listen to me. It is outrageous

  • mattylynn79
    Matt Lynn (@mattylynn79) reported from Hillingdon, England

    @virginmedia been waiting 5 days for a call back about my package now. Rang 3 times and each time they have โ€œguaranteedโ€ a call back within 24 hours. I know we are in a pandemic but quite shocking customer service

  • IIXVIIIVII
    Johnny Alexander Roche (@IIXVIIIVII) reported from Leavesden Green, England

    @itvstudios @virginmedia Iโ€™m gunna sue you for mental stress playing that same annoying as **** advert every 15 minutes.

  • w_hawkins
    William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.

  • Liv_DigiTales
    DigiTales (@Liv_DigiTales) reported from Barnet, England

    @cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7

  • StMirrenDaft
    Ian Williamson (@StMirrenDaft) reported from Tottenham, England

    Still down @virginmedia. Utterly diabolical service!

  • ianmckennaftrc
    Ian McKenna (@ianmckennaftrc) reported from Islington, England

    Service 4 @virginmedia customers is in total meltdown have had 4 significant service failures of service since #Lockdown trying to call to cancel my service but they just put me in a loop. Happy to case study on how poor #VirginMedia for any journalist followers please DM me

  • MoodyGamerUK
    ๐Œ๐จ๐จ๐๐ฒ๐†๐š๐ฆ๐ž๐ซ (@MoodyGamerUK) reported from Broxbourne District, England

    @DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.

  • mattylynn79
    Matt Lynn (@mattylynn79) reported from Hillingdon, England

    @virginmedia I hope with the resolution the member of staff settle my frustration with more than the amount of sorries you have given me. Maybe then I will feel a little less aggrieved

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dino_glas
    omar din (@dino_glas) reported

    @virginmedia Can you get someone higher up in the dept that can resolve this issue to call and resolve this mess please?

  • sumitdhingra
    Sumit Dhingra (@sumitdhingra) reported

    @virginmedia So your response to someone saying I'm not getting proper customer service via your customer support number is to tell them to continue doing exactly that ? Great job ๐Ÿ‘Œ

  • An6yNicholls
    Andrew Nicholls (@An6yNicholls) reported

    @virginmedia Also, may I have a Subject Data Access form. I wish to see a copy of my customer record and also request a copy of the telephone call which I made to you on the 13th May.

  • MykeJD1
    Michael (@MykeJD1) reported

    @virginmedia Itโ€™s just crap, imagine telling a gamer you canโ€™t play games, download any, play with friends, stream etc. Moving homes meant to be enjoyable, you canโ€™t do anything so sorry. But this has ruined the experience. One month of using mobile data is rough.

  • stedan1980
    Stephen D (@stedan1980) reported

    @virginmedia Virgin also breached my rights under GPDR and stored my personal information, and then shared it with third party (debt collector) who have refused to pursue it and issued their own complaint to Virgin. Court case coming. Criminally negligent company.

  • 1PlanetOneRace
    StopTheHate (@1PlanetOneRace) reported

    @AlanC_44 Virgin media was and will be forever the worst. Absolute nightmare it was like dealing with the mafia

  • billy406
    Billy Lenihan (@billy406) reported

    @virginmedia Wifi keeps dropping out and I have to keep reconnecting to the network aswell had no mobile phone signal also

  • Lenny84808442
    Lenny๐Ÿ’š๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ€ (@Lenny84808442) reported

    @virginmedia Virgin sucks

  • twittyhaj
    Lady No BS ๐Ÿถ๐ŸŒ๐Ÿ’– (@twittyhaj) reported

    @virginmedia Iโ€™ve had to do that. After 4hrs of shockingly terrible service, Iโ€™ve finally been able to get your company to place a notification on the account for cancellation. Donโ€™t expect me as a customer anytime soon. Terrible!

  • BarallaStefano
    Stefano Baralla (@BarallaStefano) reported

    @virginmedia Please can you send me the link as I am not able to find it. I activated the alert messages service yesterday by phone but it did not work so far.