Virgin Media

Virgin Media Outage Report in Ware, Hertfordshire, England

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The latest reports from users having issues in Ware come from postal codes SG12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ware, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ware and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ware, Hertfordshire, England 04/24/2024 05:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Ware, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Ware, Waltham Cross, St Albans, Harlow, Letchworth Garden City, Bishops Stortford, Chipping Ongar, Barnet, Stevenage, Welwyn Garden City, Hoddesdon, Hitchin and Potters Bar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ware, England

Latest outage, problems and issue reports in Ware and nearby locations:

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?

  • Enfield67 Paul Dart (@Enfield67) reported from Enfield Lock, England

    @virginmedia after a long wait I’ve spoken to someone to successfully change my tv package. They then said they’d put me through to someone to book a slot to fix an issue with my box. I’ve been hanging on listening to music for 45 more minutes. Is there a way to book online?

  • Kevkenny73 Kevin Fuller (@Kevkenny73) reported from Hitchin, England

    @virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!

  • PaulTShears Paul Shears (@PaulTShears) reported from Broxbourne District, England

    If this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    Did not last long, my @virginmedia service yet again has let me down!

  • LaurenBarrett95 Lauren (@LaurenBarrett95) reported from Harlow, England

    @virginmedia hi - want to change from a pay as you go to a monthly phone tariff for an elderly relative - shops not open and nobody answering the customer service phone line. How do we do this/who do we contact please?

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia down for the third time today. Why am I paying for this?

  • SimonBucks Simon Bucks (@SimonBucks) reported from London, England

    @virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.

  • Kevkenny73 Kevin Fuller (@Kevkenny73) reported from Hitchin, England

    @virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    Love that our internet just works when it wants 🙄 @virginmedia the service you provide including customer service is appalling!

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @RogerProtzBeer @virginmedia It means you're with a **** ISP Roger! Try the Martin Lewis website tool for switching. Many offer better service and at a lower cost. Virgin get consistently poor reviews-spend all their time/money on silly tv ads rather than customer service.

  • ShelleyFacius Shelley (Facius) Stuart (@ShelleyFacius) reported from London, England

    Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right

  • iNathanM Nate-su Dragneel 🔥 (@iNathanM) reported from Letchworth Garden City, England

    @MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀

  • Tai_Aro Tai Aro (@Tai_Aro) reported from London, England

    Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!

  • DJReeceHodges Reece Hodges (@DJReeceHodges) reported from Enfield Lock, England

    @virginmedia why does my internet always have some sort of problem?

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.

  • RuthTongueBites Ruth Tongue (@RuthTongueBites) reported from London, England

    @virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?

  • NatashaBowey Natasha Bowey (@NatashaBowey) reported from Hatfield, England

    @virginmedia I am having trouble with my broadband which is affecting my Tv service (itv hub, bbc iPlayer) as I can’t speak to anyone via the phone can you please advise what I need to do?

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke

  • NatashaBowey Natasha Bowey (@NatashaBowey) reported from Hatfield, England

    Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MRWayneLaws Wayne Laws MMRS (@MRWayneLaws) reported

    @virginmedia Requesting a wifi booster every 2 months, told it’s been sent out, none have - been waiting from last year. Currently, had no wifi all day, called up, your systems went done, told he’d call back 10 mins later, now 2+ hrs, no call and still no wifi …just to mention a few problems

  • MackMem Mary Mackenzie (@MackMem) reported

    @virginmedia No, it doesn’t really help because I’ve tried to cancel it 3 times today and the call keeps getting cut off. I’ve wasted over an hour doing this. Can someone call me?

  • only1Ash Ashley (@only1Ash) reported

    @virginmedia gonna switch to BT they have some good deals and good customer service!

  • LucyHobsonx L U C Y (@LucyHobsonx) reported

    @virginmedia as a result of this error I have not been able to move into my new home as planned (I work from home & live in an area with no mobile signal so wifi is vital) not to mention I am paying for an internet/phone/TV package that I'm not using!

  • AzzaHoop Azza (@AzzaHoop) reported

    Having problems yet again today @virginmedia

  • LucyHobsonx L U C Y (@LucyHobsonx) reported

    @virginmedia I cannot find somebody to speak to about this & have submitted a complaint which 'aims to be resolved within 28 days'!? Who can I speak to in order to have this simple issue resolved ASAP?

  • MackMem Mary Mackenzie (@MackMem) reported

    @virginmedia Yes I previously did that and they couldn’t help me - they put me through to another team who then cut me off.

  • ChrisCabby Chris Burden (@ChrisCabby) reported

    @MadeleineAdams3 @virginmedia Hmm. Had the same issue ...

  • HelenRuggles3 Helen Ruggles (@HelenRuggles3) reported

    @virginmedia Lies lies that’s all it it constantly poor service no phone line #nil communicate egressive practise #that gas light the customer reasonable adjustments

  • Widget57529543 Widget (@Widget57529543) reported

    @virginhelp @richardbranson @virginmedia They'd already received a tweet from me but had completely ignored it which is why I tweeted RB. I am not naive enough to think he would see it but how bad is an organisation when your "service" teams are so apathetic & non engaging until pushed.