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Virgin Media

Virgin Media Outage Report in Ware, Hertfordshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Ware, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ware, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Ware, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Stevenage, Barnet, Hertford, Borehamwood, Harlow District, Hatfield, Harlow, and Waltham Cross.

CityProblem TypeReport Time
Enfield Town Internet 16 hours ago
Enfield Town Internet 2 days ago
Enfield Town Internet 2 days ago
Enfield Town Wi-fi 3 days ago
Stevenage Internet 4 days ago
Barnet Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Ware, England

Latest outage, problems and issue reports in Ware and nearby locations:

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I need someone to call me and I have raised yet another complaint on the website this is the 4th complaint with no response C-0609211914

  • melsmith25
    mel smith (@melsmith25) reported from Hoddesdon, England

    @virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way

  • JB_CFFire
    John B 💙🤍🔥💥🚴‍♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England

    @Paulos_the_fog @virginmedia Because of home working I upgraded to 350mbps package and was getting that until a few months ago measured using a variety of apps - now it’s down to 80 consistently.

  • jon_warburton
    Jon Warburton. (@jon_warburton) reported from London Colney, England

    You, an idiot: Darren Grimes Me, an intellectual: Virgin Media

  • clarkyinjury
    Alan Clarke (@clarkyinjury) reported from Broxbourne District, England

    @virginmedia do we know when TV services will be restored in the EN10 area? Your automated message just says ASAP but it’s been down since last Thursday? 😔

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.

  • JB_CFFire
    John B 💙🤍🔥💥🚴‍♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England

    @Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.

  • Mostons
    Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.

  • NikLane7
    Nik Lane (@NikLane7) reported from Hertfordshire, England

    @TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia No, there’s one issue. Doing things on the cheap.

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia this outrage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.

  • PigsIggle
    Iggle Piggle Guinea Pigs (@PigsIggle) reported from Letchworth Garden City, England

    @virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating

  • theotheodorou
    Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.

  • robandvic
    rob price (@robandvic) reported from Bishop's Stortford, England

    @Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice

  • iTz_iTzik
    iTzik (@iTz_iTzik) reported from Barnet, England

    Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow

  • Mostons
    Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.

  • jamescun
    James Cunningham (@jamescun) reported from London Colney, England

    @doismellburning @danpalmer I have a self-hosted box with DigitalOcean in London. My use case is isolation from local networks and ISP privacy (I know I’m just moving the problem, but I trust DO more than Virgin Media). For those cases, VPN providers are a haven for data collection, so no.

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia It’s not specific to me; and to be honest I’m not really bothered. The problem is your marketing 5G phones in areas that don’t have 5G which is affectively mis-selling. Probably something you should look into.

  • davymace
    David Mason (@davymace) reported from Enfield Lock, England

    @virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • noahbouchier
    noah (@noahbouchier) reported

    @virginmedia in a pickle - online says to call you to reset password, can't get through to you as I need my password. please help

  • AftonWater
    Afton Water 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 #indyref2 (@AftonWater) reported

    @virginmedia You never reach your guarantee limit. And how do you monitor this? How does the guarantee work? What is the criteria? The “guarantee” is VELLY woolly!

  • teamint87
    Seba Santoro (@teamint87) reported

    @virginmedia Yeah it says you will have it fixed by 22:50, you think you can get the boys to speed this one up a touch? Cricket starts in 54 minutes, having to work off my phone signal all day costing $$$

  • _frangy
    Fran Gy (@_frangy) reported

    @virginmedia broadband is terrible today and I need to use it for work 🤬 Why don’t you guys give us at least heads up when you know things are going to be bad?? Wondering if I made the right choice to stay with you after my contract ended last month

  • vicki_ayre
    Vicki Ayre (@vicki_ayre) reported

    @virginmedia It’s still not working, I’ve tried 2 different browsers

  • TimHole
    Tim Hole (@TimHole) reported from Kingston upon Thames, England

    @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

  • michelleh1710
    Michelle Hogan (@michelleh1710) reported

    @virginmedia The complaint was closed as I was confident in the agent that I spoke to would do what she said she would do. The ref was C-090922541. How stupid was I. Can you get this sorted for me, I need that money ASAP

  • Gar1onriva
    Geran (@Gar1onriva) reported

    @virginmedia That sounds like a terrible way to waste more time on something I cancelled weeks ago.

  • dcfc1968
    Martyn Page (@dcfc1968) reported

    @virginmedia lets log a complaint with you now then please.

  • women_ireland
    Sports women Ireland (@women_ireland) reported

    @VMSolutions_ Give that poor woman back her money Virgin Media ! You have taken over €10,000… from her. It’s daylight robbery…@EU_Consumer @rteliveline