Virgin Media

Virgin Media Outage Report in Ware, Hertfordshire, England

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The latest reports from users having issues in Ware come from postal codes SG12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ware, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ware and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ware, Hertfordshire, England 05/06/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ware, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Stevenage, Harlow, Hoddesdon, Hitchin, Hatfield, St Albans, Letchworth Garden City, Barnet, Ware, Welwyn Garden City, Hertford, Waltham Cross and Borehamwood.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Ware, England

Latest outage, problems and issue reports in Ware and nearby locations:

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    Honestly getting fed up with @virginmedia now. Had a great service for 12 years at my last property, nothing but problems since I’ve moved. Currently have no TV or internet service, can’t be fixed remotely so I have to wait until Wednesday for an engineer.

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from London, England

    @virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem

  • FredMcBreen Fred McBreen (@FredMcBreen) reported from Hitchin, England

    Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Loughton, England

    @virginmedia @Tyson_Fury 12 days of no #wifi #notv and when you lost a customer!! #poorcustomerservice

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    @ChrisWPhysio @virginmedia It just doesn’t make any sense, it’s almost as if they want you to cancel.

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    @ChrisWPhysio @virginmedia Thanks Chris! I also know what you mean about prices, mine go up every year and the staff just say there’s nothing they can do. I have been a loyal customer but there is definitely no reward for that.

  • HolisticSabrina Sabrina (@HolisticSabrina) reported from London, England

    Virgin media are hands down the WORST WiFi providers omg.

  • NinRyan Ryan West (@NinRyan) reported from Letchworth Garden City, England

    @virginmedia my WiFi has been shit all week and has been completely down since at least 2pm today. Help me

  • themib Martin Bentley (@themib) reported from London, England

    Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).

  • joybrenda Brenda Franco (@joybrenda) reported from London Colney, England

    @virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.

  • HefanStill Stefan Hill (@HefanStill) reported from Stevenage District, England

    @virginmedia Hi, it’s not that the internet’s not working, the tv is saying that the Ethernet is not connected but it recognises that the cable is plugged in... there was a c130 error, and now it’s saying v210

  • leighmaxine Leigh Maxine Oliver (@leighmaxine) reported from Enfield Lock, England

    @virginmedia tv still down! Yes, checked online and there is an issue but it’s been ages now - hurry up and get it fixed, my husband and I might have to start making conversation 🤣🤣

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from London, England

    @virginmedia All working now but customer service has been a nightmare

  • thombie123 John Thombs (@thombie123) reported from London, England

    Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy

  • adsz88 Adam (@adsz88) reported from Potters Bar, England

    @virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • holtwong Holt (@holtwong) reported

    @virginmedia hub 4 is broken. Been through the same cycle of restart, reset, try to reconnect again and again with phone support for 4 hours, with 4 different agents and their managers. Can we stop wasting everyone's time and just get a replacement router sent already?

  • benandkang ben (@benandkang) reported

    @sparkycreates @virginmedia Same issue for me - absolutely no communication from Virgin, left up to us to check for updates despite registering my contact details in relation to the fault. Appaling customer service and now looking to move to anyone but Virgin.

  • sparkycreates Sparky (@sparkycreates) reported

    @virginmedia No broadband since early Friday. Estimated fix has kept moving. Now says Tuesday. 5 days without online. Trying to run a business. Completely and utterly unbelievable.

  • Cag0940 Cag🏳️‍🌈 (@Cag0940) reported

    Im sitting on a fence trying to get phone service so i can sort out my issues with my besties over at virgin media

  • lionelriviere Lionel (@lionelriviere) reported

    @virginmedia Three days of broadband outage and two more to come… can you help?

  • PJMahon Patrick Mahon (@PJMahon) reported

    Dear @virginmedia, please fix your Tivoboxes so they don't decide to reboot on the hour, just as I'm watching the end of the @24hoursoflemans . Missed seeing who won. Not impressed. #fail

  • beckalou90 Rebecca (@beckalou90) reported

    @virginmedia The service status now tells us there is an issue.

  • sparkycreates Sparky (@sparkycreates) reported

    @virginmedia No you can’t “understand”. To you it’s just £8 a day in compensation. Imagine if Virgin Media as a company had its online shut down for 5 days. Maybe then you’d “understand”. Corporate arrogance at its worst.

  • scottbcomedyuk Scott Bennett - is on tour soon (@scottbcomedyuk) reported

    @virginmedia Do we have to do this every time? It’s really tedious. This will be the third time. If there is an ongoing problem how are you not aware of it?

  • sparkycreates Sparky (@sparkycreates) reported

    @virginmedia Maybe you’d like to tell me and Ofcom what kind of “problem” can shut down south west London for 5 days?