Virgin Media

Virgin Media Outage Report in Ware, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Ware come from postal codes SG12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ware, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ware and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ware, Hertfordshire, England 09/03/2025 05:35

September 03: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ware, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Barnet, Hertford, Welwyn Garden City, Letchworth Garden City, Harlow, Waltham Cross, Enfield Town, Stevenage, Hoddesdon, St Albans, Hitchin, Borehamwood, Hatfield and Ware.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ware, England

Latest outage, problems and issue reports in Ware and nearby locations:

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    Love that our internet just works when it wants 🙄 @virginmedia the service you provide including customer service is appalling!

  • mrgeemore Gee Darguzas (@mrgeemore) reported from London, England

    I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia

  • ShelleyFacius Shelley (Facius) Stuart (@ShelleyFacius) reported from London, England

    Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right

  • iNathanM Nate-su Dragneel 🔥 (@iNathanM) reported from Letchworth Garden City, England

    @MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀

  • LaurenBarrett95 Lauren (@LaurenBarrett95) reported from Harlow, England

    @virginmedia hi - want to change from a pay as you go to a monthly phone tariff for an elderly relative - shops not open and nobody answering the customer service phone line. How do we do this/who do we contact please?

  • PaulTShears Paul Shears (@PaulTShears) reported from Broxbourne District, England

    If this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia down for the third time today. Why am I paying for this?

  • AlexDonelly1 themusiccurator.com (@AlexDonelly1) reported from Enfield Lock, England

    @virginmedia You really are running a poor service in N13. Letting customers down with constant broadband outages compounded by a lack of accountability for this.Not impressed.

  • Erinthedog Erin Dog (@Erinthedog) reported from Stevenage District, England

    @virginmedia Thanks for the reply, 40 mins on hold to the call centre, the network connection had been lost, was talked thru resetting it. All working now.

  • MrMartinSloan Martin Sloan (@MrMartinSloan) reported from Stevenage District, England

    @virginmedia when’s your messaging service back available. I’m waiting to find out how I can end my contract? because it’s become so expensive but can’t get through on the phone and now can’t even use the messenger service

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    Did not last long, my @virginmedia service yet again has let me down!

  • simonfromharlow SfH (@simonfromharlow) reported from Bishop's Stortford, England

    @ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.

  • Kevkenny73 Kevin Fuller (@Kevkenny73) reported from Hitchin, England

    @virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?

  • JennyIllmann Jenny Illmann (@JennyIllmann) reported from London, England

    @virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @RogerProtzBeer @virginmedia It means you're with a **** ISP Roger! Try the Martin Lewis website tool for switching. Many offer better service and at a lower cost. Virgin get consistently poor reviews-spend all their time/money on silly tv ads rather than customer service.

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.

  • RuthTongueBites Ruth Tongue (@RuthTongueBites) reported from London, England

    @virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?

  • alexsam_89 Alexander Samuels (@alexsam_89) reported from Borehamwood, England

    Having mega internet problems today with @virginmedia... helpppp

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cr10123 C (@cr10123) reported

    @vmbusiness down again- how is this a business service!

  • Mearns Peter (@Mearns) reported

    Virgin media are appalling there customer service is non existent. I tried to log on to my email yesterday. It would not accept my stored user name and password. The other option was to use my name and account number. My name was not recognised. Tried online and just got a robot.

  • 72d4256a813a4e8 Kerry McLachlan (@72d4256a813a4e8) reported

    @virginmedia Tried all the support online. Tivo box sorry

  • ajkeeley Andy (@ajkeeley) reported

    @virginmedia & @richardbranson I've completed the sale on my property today & want to cancel my #VirginMedia services. Hours on hold & still no response. Please can someone contact me ASAP.

  • SianRichards98 Sian💃🏼 (@SianRichards98) reported

    @virginmedia You have billed my elderly, blind grandad for a phone line service since October that he has NOT used, and you have blamed @BT for not advising us when we left you that we needed to contact you about not taking the phone number with us. So who's problem is it?

  • kbsingh Karanbir Singh (@kbsingh) reported

    @virginmedia 03330003331 is the number that gets me furthest, but won't let me talk to anyone nor actually let me report a problem

  • BladeForHire James Knight (@BladeForHire) reported

    @virginmedia Service has returned. Main issue was lack of notification.. We could have made other arrangements if known in advance. Thankfully my son managed to do his exam via his mobile data but I have lost a day's work at a crucial time of year

  • fieldvegeta john field (@fieldvegeta) reported

    @virginmedia The one your website recommended’s while testing connection. It’s poor! Actually a lot less than poor… but you can’t describe this service properly without getting banned for adult content words used

  • Mearns Peter (@Mearns) reported

    Only spoke to a robot no customer service #Virgin media get a grip. I have work I need to do

  • tsittering Tommy Sitter (@tsittering) reported

    @virginmedia when is my broadband coming back? It has been down or intermittent for 4 days and I'm having to boost my mobile data allowance with EE just to work. costing me time and money right before the renewal.