Virgin Media Outage Report in Ware, Hertfordshire, England
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The latest reports from users having issues in Ware come from postal codes SG12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ware, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ware and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ware, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hatfield, St Albans, Enfield Town, Harlow, Hitchin, Letchworth Garden City, Stevenage, Ware, Hoddesdon, Barnet and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ware, England
Latest outage, problems and issue reports in Ware and nearby locations:
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
@virginmedia internet been down for 12 hours. Tried restarting it. Not working. All lights blue. Help please.
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Angus Teee
(@AngusTeee) reported
from
Welwyn Garden City, England
@virginmedia It is resolved, thankfully, but some information about what was going on last night would’ve been helpful. Your website either claimed there was no problem (when there obviously was) or wouldn’t function. All you need to do is let your customers know what is going on ...
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Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia why do my parents who are self isolating at home due to being elderly still have no working phone line please help
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia why is it so difficult t change my package on your website. I understand your phone service is busy, but it shouldn’t be so hard to navigate on the website
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia your new app is absolutely awful !!!😡😡😡😡
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@virginmedia hello. I need to book an engineer. I have managed to speak to one of your technicians who said I need to book through the chat but I am getting no response. Please help
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Shelbs Rist
(@shelbsrist) reported
from
Stevenage District, England
@virginmedia No service at SG2... please help! 😭😭😭
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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Bav
(@littlebav) reported
from
Enfield Lock, England
@virginmedia shocked by your CS staff mis-selling me a upgraded product for £57 then getting a upgrade letter for £87. Called 3 time and they can’t seem to fix it. Not happy how bad I’ve been treated.
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia On the old app you would scroll down to a programme press ok and it would say watch now and you would press that and program would start on the tv. Now you have switch to the new remote which isn’t like your tv remote which the old app was exactly the same
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Jess Fisher
(@jessfisher10) reported
from
Stevenage District, England
@virginmedia I have just been on hold for 54 minutes trying to get hold of someone to assess my account I finally spoke to someone and it’s STILL NOT WORKING I still can’t access online account please can someone help me
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Jason mimms
(@JasonMimms35) reported
from
Epping, England
Is virgin mobile down as cant make calls @virginmedia
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@jay_rutherford @virginmedia I have the same issue. No connection for 5 days now. I can't work this is a huge problem. Can't get through to anyone. I need this sorted ASAP
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Jason Flynn
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia hi guys. your website states you are open till 10 pm but I phoned and the automated response says that you’re closed.Also trying to do the live chat on your website is just a BOT. Very annoying and useless. Help.
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
Come on @virginmedia - if something’s broken own it loud and clear and don’t make your customers do detective work.
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Anne Buckland
(@AnneHBuckland) reported
from
Letchworth Garden City, England
@virginmedia We did this, then spent an hour on the phone to your customer services, to be landed in a worse place than when we started, and told they couldn’t help :-(. When we tried to log a complaint, the complaint form errored and told us to call #frustrating #shoddyservice
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Stephen Trotter
(@Trotski82) reported
from
Stanstead Abbotts, England
@virginmedia been trying for two days to cancel BT sport. Please tell me how I can do this if you have shut the call centre and I can't do it online
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stri and me
(@antonianderso) reported
@virginmedia My broadband and services have been seriously impacted now for a week. Can't work from home. I've emailed your customer emailed team but no one has gotten back. The updates on the app are useless. Telling me things won't be resolved until May 24. G69 0 post code
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Martin McAndrew
(@MartinMcAndrew) reported
@virginmedia But it has been like this for years. It is a hollow appology. Anyway I am now an ex customer so not my problem anymore
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Gill Golding
(@GillgoldingGill) reported
@virginmedia they said there's work in the area. she had a really bad fall last week so we've bought an emergency alarm but it cant be used. she asked if an engineer could come out to check the line and she was told it would cost her £90. I've been paying for a service we're not getting
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Ash Bentley
(@AshOnTheBass) reported
@virginmedia I’m having issues with wireless speed and I’m unable to connect new devices to my router. Speed on my gaming pc has dropped even with a booster my ping is really high and to get devices on line I need to connect them to my signal booster
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Allan Rose
(@AlRose47) reported
@virginmedia I raised a complaint and got told I would receive a call back within 72 hours, this was more than 72 hours ago but do you think I got any call back?
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Equinox Features
(@newspics) reported
@virginmedia Hi @vmbusiness the service has been down for over 24 hours and cust services have been able to give us very little info and keep extending the estimated reconnection time. We have also had to pay elsewhere for a costly (slow) temp 4G modem and connection due to this.
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Nick68
(@nickholding01) reported
@virginmedia I just don't have time to call at the moment. Surely if you have planned an installation you need to inform the customer of it 🤔
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Rob Heard
(@robhrd67) reported
@virginmedia Yes. I simply want to get my problem noted by Virgin so that they can possibly help or even refund me a little!!!
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Ash Bentley
(@AshOnTheBass) reported
Hey @virginmedia how does one go about speaking to an actual adviser? Been having WiFi issues for weeks and every time I call it does the checks says there’s no issues and cuts me off...?
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Shan
(@theworldin2020) reported
@virginmedia Hello, thank you for a swift response from yourselves. May I ask, since all seems to have been resolved, why the internet is not working? Are you able to look into it. Thanks.