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Virgin Media

Virgin Media outages and service status in Ware, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 81 outage signals in the last 24 hours around Ware, including 81 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 15, 7:46 AM GMT+1.
  • 77% TV (77%)
  • 9% Internet (9%)
  • 6% Wi-fi (6%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Ware come from postal codes SG12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ware, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ware, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ware, England

The most recent Virgin Media outage reports came from the following cities: Ware, Letchworth Garden City, Stevenage, Welwyn Garden City, Waltham Cross, Harlow, Elstree, Hoddesdon, Hatfield, Hertford, Enfield Town, Hitchin, Barnet, Cheshunt, and Borehamwood.

CityProblem TypeReport Time
Ware TV 3 hours ago
Letchworth Garden City Wi-fi 15 hours ago
Stevenage TV 16 hours ago
Letchworth Garden City TV 16 hours ago
Welwyn Garden City TV 16 hours ago
Waltham Cross TV 19 hours ago

Nearby cities with recent reports

Waltham Cross

13 recent signals

19 hours ago
Stevenage

12 recent signals

16 hours ago
Letchworth Garden City

10 recent signals

15 hours ago
Harlow

10 recent signals

20 hours ago
Hatfield

8 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ware, England

Latest outage, problems and issue reports in Ware and nearby locations:

  • sianhelena_m
    Sian Milner (@sianhelena_m) reported from Hitchin, England

    @virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…

  • DEDNaive
    Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

  • sianhelena_m
    Sian Milner (@sianhelena_m) reported from Hitchin, England

    @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

  • angelstorm13
    Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    And it's down again. #virginmedia

  • Pegnarista
    Carlo (@Pegnarista) reported from Stanstead Abbotts, England

    @virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.

  • Griffo2018
    RICHARD GRIFFITHS (@Griffo2018) reported from London Colney, England

    @virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today

  • PaulCam06496194
    Paul Campbell (@PaulCam06496194) reported from Bishop's Stortford, England

    @virginmedia useless broadband service and customer service are all robots with no clue

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.

  • marionmurray13
    Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you

  • DearleRobert
    Robert Dearle (@DearleRobert) reported from Harlow, England

    @virginmedia Ok thanks. No I've used it for a long time. I use cafe nero every week for a free coffee. So I know how it all works. The app tells us to call 02 for help. But they just tell me I should not use it if not an 02 customer.

  • SpiritAngels5
    Katie Fowler (@SpiritAngels5) reported from Stapleford Abbotts, England

    @virginmedia how come when you want to cancel your subscription, after 2 days calling you, no reply, yet if I want to join virgin you answer within 2 rings. Now in a WhatsApp chat, since 3pm and still nobody has replied, but been passed from pillar to post! #frustrating

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

  • ladykittymckat
    LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England

    Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?

  • loobylou470
    Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    Cheers @virginmedia, I finally get to sit down to watch some TV after being on the go for the past 17 hours to find network errors with my V6 box followed by a huge update. I really enjoy spending what little time I have in the evening rebooting and unplugging cables #frustrated

  • Lisamarie0410x
    Lisa (@Lisamarie0410x) reported from Enfield Lock, England

    @virginmedia whole service has gone down. Its bloody ridiculous

  • MannyMontanaro
    Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼

  • nan2thou
    PAT WEBB (@nan2thou) reported from Enfield Lock, England

    When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NigelBak3r
    Nigel Baker (@NigelBak3r) reported

    @jmstocka @virginmedia Website never works properly, you get so far then it goes off.

  • JCorbinHus
    J Corbi (@JCorbinHus) reported

    @virginmedia broadband issues continue since afternoon yesterday 14/05.. performed troubleshooting soft and hard nothing helped. Called customer service 8am revealed major issues in my area. I received NO notification kept in the dark. WHAT IS GOJNG ON? NEED ANSWER ASAP!!

  • loopyloupy
    lou pitt 🤓 (@loopyloupy) reported

    @virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****

  • KarrieboKarrie
    Karrie (@KarrieboKarrie) reported

    @virginmedia The amount of money you charge with 0 customer service when things go wrong. Account non existent when I try to log in. No one answering phone.

  • RichardDavies20
    Richard Davies (@RichardDavies20) reported

    @darreng3007 @virginmedia Having the same issue called 150 said that there is an ongoing issue, cant find out when it might be back up and running

  • AnnaMaliniak
    Anna Maliniak (@AnnaMaliniak) reported

    @BriefcaseMike @virginmedia Lost my service for several hours yesterday. Seems to be increasingly an issue.

  • Sab_LFC
    Sab Singh Saroya (@Sab_LFC) reported

    @virginmedia never experienced a more dis-jointed, unsatisfactory installation experience (installation delayed another 4 weeks on top of 7 weeks I have already waited) with any other service provider ever.

  • darreng3007
    Darren Green (@darreng3007) reported

    @virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.

  • Dave_Syracuse
    Dave (@Dave_Syracuse) reported

    @virginmedia your WiFi is still not working. Please sort it out.

  • SamuelWill64467
    Samuel Williams (@SamuelWill64467) reported

    @DanAaronTaylor @virginmedia I had this issue and MEGANCODE took care of it.