Virgin Media Outage Report in Ware, Hertfordshire, England
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The latest reports from users having issues in Ware come from postal codes SG12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ware, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ware and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (7%)
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Phone (3%)
Live Outage Map Near Ware, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Ware, Waltham Cross, St Albans, Harlow, Letchworth Garden City, Bishops Stortford, Chipping Ongar, Barnet, Stevenage, Welwyn Garden City, Hoddesdon, Hitchin and Potters Bar.
City | Problem Type | Report Time |
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London | Internet | |
London | Internet | |
London | Internet | |
London | Total Blackout | |
London | Internet | |
London |
Community Discussion
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Virgin Media Issues Reports Near Ware, England
Latest outage, problems and issue reports in Ware and nearby locations:
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
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Paul Dart
(@Enfield67) reported
from
Enfield Lock, England
@virginmedia after a long wait I’ve spoken to someone to successfully change my tv package. They then said they’d put me through to someone to book a slot to fix an issue with my box. I’ve been hanging on listening to music for 45 more minutes. Is there a way to book online?
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
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Paul Shears
(@PaulTShears) reported
from
Broxbourne District, England
If this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Did not last long, my @virginmedia service yet again has let me down!
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Lauren
(@LaurenBarrett95) reported
from
Harlow, England
@virginmedia hi - want to change from a pay as you go to a monthly phone tariff for an elderly relative - shops not open and nobody answering the customer service phone line. How do we do this/who do we contact please?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Simon Bucks
(@SimonBucks) reported
from
London, England
@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Love that our internet just works when it wants 🙄 @virginmedia the service you provide including customer service is appalling!
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Mike May
(@MikeMay69) reported
from
Barnet, England
@RogerProtzBeer @virginmedia It means you're with a **** ISP Roger! Try the Martin Lewis website tool for switching. Many offer better service and at a lower cost. Virgin get consistently poor reviews-spend all their time/money on silly tv ads rather than customer service.
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Nate-su Dragneel 🔥
(@iNathanM) reported
from
Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia why does my internet always have some sort of problem?
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
@virginmedia I am having trouble with my broadband which is affecting my Tv service (itv hub, bbc iPlayer) as I can’t speak to anyone via the phone can you please advise what I need to do?
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Laws MMRS
(@MRWayneLaws) reported
@virginmedia Requesting a wifi booster every 2 months, told it’s been sent out, none have - been waiting from last year. Currently, had no wifi all day, called up, your systems went done, told he’d call back 10 mins later, now 2+ hrs, no call and still no wifi …just to mention a few problems
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Mary Mackenzie
(@MackMem) reported
@virginmedia No, it doesn’t really help because I’ve tried to cancel it 3 times today and the call keeps getting cut off. I’ve wasted over an hour doing this. Can someone call me?
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Ashley
(@only1Ash) reported
@virginmedia gonna switch to BT they have some good deals and good customer service!
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L U C Y
(@LucyHobsonx) reported
@virginmedia as a result of this error I have not been able to move into my new home as planned (I work from home & live in an area with no mobile signal so wifi is vital) not to mention I am paying for an internet/phone/TV package that I'm not using!
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Azza
(@AzzaHoop) reported
Having problems yet again today @virginmedia
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L U C Y
(@LucyHobsonx) reported
@virginmedia I cannot find somebody to speak to about this & have submitted a complaint which 'aims to be resolved within 28 days'!? Who can I speak to in order to have this simple issue resolved ASAP?
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Mary Mackenzie
(@MackMem) reported
@virginmedia Yes I previously did that and they couldn’t help me - they put me through to another team who then cut me off.
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Chris Burden
(@ChrisCabby) reported
@MadeleineAdams3 @virginmedia Hmm. Had the same issue ...
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Helen Ruggles
(@HelenRuggles3) reported
@virginmedia Lies lies that’s all it it constantly poor service no phone line #nil communicate egressive practise #that gas light the customer reasonable adjustments
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Widget
(@Widget57529543) reported
@virginhelp @richardbranson @virginmedia They'd already received a tweet from me but had completely ignored it which is why I tweeted RB. I am not naive enough to think he would see it but how bad is an organisation when your "service" teams are so apathetic & non engaging until pushed.