Virgin Media Outage Report in Ware, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Ware come from postal codes SG12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ware, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ware and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ware, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Letchworth Garden City, Enfield Town, St Albans, Harlow, Barnet, Ware, Stevenage, Welwyn Garden City, Hatfield, Hitchin, Hertford, Waltham Cross, Borehamwood and Broxbourne.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
||
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ware, England
Latest outage, problems and issue reports in Ware and nearby locations:
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
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Zee
(@zeesh009) reported
from
Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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James Van Hinsbergh
(@thedjjavo) reported
from
Knebworth, England
@virginmedia still without internet or proper support. How can I cancel you services please, will go with another provider
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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lynne hodgkins
(@sexystitcher) reported
from
Harlow, England
@virginmedia no mobile signal in harlow CM20 area an answers as to why ???
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Kirwan
(@Rolledupecho) reported
@virginmedia No member of the team has been along and I’m still none the wiser! This is very disappointing service considering what I pay you each month
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Ian Slater
(@IanSlater1990) reported
@virginmedia @virginmedia when I call the support line number, the pre recorded message says there's a known issue in the area and engineers are working on it but then goes on to say run tests - no issues. App lists no issues so what is it?
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Pete Wylie is WAH!🌟
(@petewylie) reported
@chapoiron @virginmedia That’s where the problems started!🤬
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Ian Slater
(@IanSlater1990) reported
@virginmedia when I call the support line number, the pre recorded message says there's a known issue in the area and engineers are working on it but then goes on to say run tests - no issues. App lists no issues so what is it?
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TheDementedSalad
(@DementedSalad) reported
@ShaunKaneyy @virginmedia Exact same issue here, really starting to piss me off
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Kaneyy 🇬🇧
(@ShaunKaneyy) reported
@DementedSalad @virginmedia Soon as BT install FTTP fibre in my street I’m gone. Nothing but issues at the moment with Virgin.
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Neil Redmond-King
(@neilredmondking) reported
@virginmedia It says there is not outage - as it has the whole time!
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Si
(@SiZatMac) reported
@virginmedia I wouldn't be as unhappy if you customer service called me and sorted out my sim so we could get online as you (VM) state. Or had a customer service team that could actually provide a decent service. #virginmedia #virginmediadown #terriblecustomerservice
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United forever
(@Utd_4_eva) reported
@virginmedia Yep done that just says there’s issues doesn’t say what your doing about it or how long you expect it to go on for By the way this is the 7th time this year I’ve had to call you lot up I get the same poor service everytime I think it’s time @Ofcom get a complaint
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Sandra Coulter (she/hers)
(@SandraJCoulter) reported
@virginmedia The service drops out daily, connection is very slow. Poor to no coverage upstairs. We’re a busy family of five which is why we upgraded to make sure we had a service that could cope. And it can’t!