Virgin Media Outage Report in Elstree, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Elstree, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Elstree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 02: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Elstree, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Watford, Harringay, Bushey, Radlett, Acton, Tower Hamlets, Paddington, Finchley, City of Westminster, Ealing, Bermondsey, Kensington and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Wi-fi | |
| London |
Phone | |
| Enfield Town |
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| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Elstree, England
Latest outage, problems and issue reports in Elstree and nearby locations:
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Keith Brennan
(@keithyb77) reported
from
Ealing, England
@virginmedia Router provided is crap, had a BT one before and could get signal everywhere in the house with it, downstairs is all I can manage with the virgin one, the customer service is ****, spend way too much time trying to explain yourself to people in India and Philippines
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Olivia
(@Olivia121994_) reported
from
Harrow Weald, England
@virginmedia We've done all of this. It's been two days; no known area issues and we have re booted several times.
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Olivia
(@Olivia121994_) reported
from
Harrow Weald, England
@virginmedia Still green. Not working
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Mark Viveash
(@MarkViveash) reported
from
Hounslow, England
Hi @virginmedia I am trying to close a mobile phone account for my dad who has dementia and is unable to speak to answer security questions & we don't have power of attorney. Speaking to your cancellation line has been a waste of time and awful customer service
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
I had an amazing experience with @virginmedia until I tried to move house with them. I’ve spoke to so many people over the last few days and it’s been horrible.
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia There isn't. It's just a poor quality issue. That your broadband in the area is not sustainable.
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Keith Brennan
(@keithyb77) reported
from
Ealing, England
@virginmedia Trouble shooting FFS what do you think the usual one! had it up to here with virgin media, never had any issues with sky or bt that even came close to the problems I’ve had wih virgin, the tv box is shit, had nothing but problems with it, the wifi is crap, the router provided..
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Darren Woodward
(@woodywatford) reported
from
Croxley Green, England
@virginmedia Rang that number, said there wasn’t much they could do. Re did my package as it is currently, and it was £2 more than what I got quoted on Saturday. So just over £30 a month more staying with you. Thanks for trying to help
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
Nothing goes down more than @virginmedia
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia I reset my router at least four times a day. If I was to ring every time my Internet dropped out I'd constantly be on my phone. This isn't and can't be 'a fault', the service is just absolutely crap!
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
@virginmedia Our set up day was this week then you told us our street doesn’t have virgin so it would be delayed slightly. You delayed it almost 2 months. Then when I tried to cancel you said it could be installed next week but that was lie. Then you kept calling to sell another deal
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Imran R
(@ImzyyR) reported
from
Harrow Weald, England
@richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!
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Marc
(@MarcJTaylor) reported
from
Tottenham, England
@virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia I was told that the third option 'didn't exist' and I'd have to buy myself out of my contract or cancel it and go elsewhere... After being offered pittance for a phone you charged me £900 for (the price hardly went up if the phone was immaculate by the way...) I was basically
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia I did they were useless. Told me to put up with these lousy slow speeds. Told me you don't guarantee the broadbamd speed on wireless at all!
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia Now while I understand that you guys did not bust my phone, I'm livid that 'Oliver' just naffed off and kept me sitting like an idiot for 45 minutes just to be told that he hasn't told me the truth anyway!! I just want a new phone!! 😭😭
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Gary Lager
(@Garrardinho) reported
from
London, England
@virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.
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APM External Affairs
(@APM_Stephen) reported
from
Camden Town, England
It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"
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Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Stower and the Stock Market of Madness 🦍
(@1CreativeRay) reported
@virginmedia For my email to be confirm then login for it… yes for my personal email. Please listen to the call! I also want a manager to call me about this ASAP, this is very clearly attempted identity theft. She was based in Mauritius she said and her name was Vishua. Please call me ASAP
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whatzeefvck
(@whatzeefvck) reported
@virginmedia reporting an outage in Birmingham B11
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penny horner
(@PennyJst) reported
@virginmedia wanting to cancel contract, but been holding on for 25 mins., that’s a clever ploy.. you get fed up hanging on..so you put phone down. Then will probably forget to call back in time,, 😫😡
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Kiki Leanne
(@kirky0108) reported
@virginmedia No outages in my area… just a really poor internet service intermittently. Should honestly change providers
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Philippa McKinlay
(@pmckinlay) reported
@virginmedia I got the text, but the website still said the visit was today, so I don't understand what happened. He came this morning and sorted out my issues, but I still waited in yesterday because the text said he was coming then!
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Jerry Cooke
(@jerrycooke) reported
@virginmedia We’ve spent five hours on the phone so far, wasting our personal time and work time, yet nobody has given a solution. Why isn’t it in your power to offer a temporary 4G solution? That would cost you far less than the compensation required for leaving a customer helpless.
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R
(@rrsfuR) reported
.@virginmedia your servers are horrible in Brighton constant lag spikes on every device ?
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Sara Bennison
(@Sallypip) reported
@virginmedia Yes I have checked and 21.10 is the time they are saying for a fix which is crazy
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Ashley McLoone
(@ash_mcloone) reported
@virginmedia try NOT to go over my monthly bill would be wot I'm wanting and always asking for and yet you continue to go over. Been told to switch to tesco mobile, as they never let u down like urself.
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Before I forget - A dad's advice to his children
(@RMcCauley202) reported
@virginmedia I'm at work. I can't be waiting on hold on the phone. All I want to do is cancel. This is insane