Virgin Media Outage Report in Knebworth, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Stevenage, Luton, St Albans, Hemel Hempstead, Hertford, Buntingford, Shefford, Welwyn and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Internet | |
| Stevenage |
Internet | |
| Stevenage |
Wi-fi | |
| Luton |
Internet | |
| Luton |
TV | |
| St Albans |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
-
stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Yes I have spoken to your tech guys. I have tried everything they suggested to no avail. All they say is I need to pay £5 extra a month for a booster which I think is unfair as I have done nothing to cause this issue
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service
-
amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
-
Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia No known issues on everything (broadband tv & phone)
-
M.I.K.E.Y
(@MikezHR) reported
from
Luton, England
Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
-
Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!
-
tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.
-
Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
-
Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia I’ve already done that. It says no known issues.
-
Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
-
SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
-
james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia £90 a month for an absolute rubbish service called the other day and the favorite saying was reboot was supposed to be put through through to the technical department on to hold on for 25 mins I gave up had to send this not using WiFi
-
tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere
-
Chris Belcher
(@PC_Lawyer) reported
from
Letchworth Garden City, England
@virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief
-
Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia Completely down
-
james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.
-
VAS
(@johnvasili1) reported
from
Hertfordshire, England
@virginmedia Unbelievably shockingly bad customer support today. 1hr 25 mins on the phone, spoke to 7 agents and no resolution 2 of your agents were excellent the rest were appaling. As a long standing customer I feel I have no option but to change provider. #virginfail
-
Hollie O'Connor
(@Holliejoanne23) reported
from
Stevenage District, England
Hi @virginmedia I’ve just been on hold for an hour as I need to speak to you on behalf of my Nan who have recently been widowed. Your colleague has just hung up on me mid-conversation. Can somebody call me back please as a matter of urgency, she is a vulnerable customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Robert Driscoll
(@rdj343) reported
@virginmedia are you down in Bolton? Can’t even get on your status check page.
-
Joel
(@_joel_kang_) reported
@virginmedia internet's been down for more than 12 hours already. Can't even log into status page. Can we have a status update please?
-
gypy
(@gypie_) reported
@virginmedia upgraded my service and since Friday I have had no landline intermittent Internet and can't even connect 2 my hub from my app. Your technician attended and he couldn't fix the fault stating its a configuration issue. Dm please as I'd like to cancel immediately
-
sallymunden
(@sallymunden1) reported
@virginmedia how fabulous - i call the number above and low behold.... virgin's systems are down and can't help - couldnt make it up!!!
-
Welsh Dawn
(@dawnthatcher1) reported
@bigheadcomms @tonymc39 @virginmedia When I was selling my house I called to cancel my Virgin account. I was having to redirect my post to my parents address while between houses Virgin asked if my parents had Virgin I said yes. The day I moved out Virgin not only cancelled mine but also my elderly parents account.
-
Donna Jefferies
(@donnajeff) reported
@virginmedia have you got a national outage today. Broadband isn't working and I cannot get online to check the service status
-
Mike Booton
(@mbooton) reported
@NeSuivezPasSVP @tonymc39 @virginmedia Or just cut and paste exactly the same reply requesting termination every time: "This is an automated message, please cancel my contract immediately, I will not be engaging in debate."
-
Welsh Dawn
(@dawnthatcher1) reported
@virginmedia It took some very long phone calls and many weeks for my elderly parents to be reconnected as they had to wait for their old phone number. Unbelievablely bad service. I will never again have a virgin media account also my parents have since changed providers.
-
Liam Steeper
(@SteeperLiam) reported
@PyrionFlax @virginmedia Similar to YouTube, the customer service is absolute dogshit buttt the marketing team is excellent so if you want to get anything done call them out on twitter, tag them and they'll be in your replies almost instantly because it's public facing
-
Jamie Humphreys
(@JamieHumphreys8) reported
@virginmedia internet has been down since 5pm yesterday in SW4, it won’t let me check status on your website, can you let me know when it will be back up and running?