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Virgin Media

Virgin Media outages and service status in Knebworth, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Knebworth, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 14, 8:01 PM GMT+1.
  • 50% Internet (50%)
  • 28% TV (28%)
  • 14% Wi-fi (14%)
  • 6% Phone (6%)
  • 3% E-mail (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Knebworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knebworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Knebworth, England

The most recent Virgin Media outage reports came from the following cities: Luton, Stevenage, St Albans, Hertford, Letchworth Garden City, Hitchin, Hemel Hempstead, Henlow, Hatfield, Hoddesdon, Ware, Welwyn Garden City, Cheshunt, and Potters Bar.

CityProblem TypeReport Time
Luton Internet 1 hour ago
Luton Internet 11 hours ago
Stevenage Phone 2 days ago
Luton Internet 5 days ago
St Albans Internet 6 days ago
Hertford TV 7 days ago

Nearby cities with recent reports

Luton

3 recent signals

1 hour ago
Stevenage

1 recent signals

2 days ago
St Albans

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Knebworth, England

Latest outage, problems and issue reports in Knebworth and nearby locations:

  • PcPresenter
    PCPresenter (@PcPresenter) reported from Hemel Hempstead, England

    @virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??

  • Weanie4
    Weanie4🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Weanie4) reported from Stotfold, England

    @virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days

  • sianhelena_m
    Sian Milner (@sianhelena_m) reported from Hitchin, England

    @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

  • DawnHar90476836
    🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England

    @virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

  • NannyDebbs
    NannyDebbs (@NannyDebbs) reported from Hemel Hempstead, England

    @virginmedia HP2 TV and Website down from 11am fix time please

  • melsmith25
    mel smith (@melsmith25) reported from Hoddesdon, England

    @virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way

  • Griffo2018
    RICHARD GRIFFITHS (@Griffo2018) reported from London Colney, England

    @virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

  • smileyrav
    Rav 🤓 (@smileyrav) reported from Hitchin, England

    @virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Yes I don’t know how many times it’s just a red light it’s not working.

  • EnriqueGuadiz
    Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    The only good thing these new @virginmedia super hubs are good for is flying out of a window! Dropping internet connection like AH dropping her package on JD’s bed! Fricking awful service!

  • Andrew007Uk
    Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from London Colney, England

    @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

  • DawnHar90476836
    🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England

    @virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?

  • loobylou470
    Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gullyh
    graeme hayden (@gullyh) reported

    @griptmedia @Ben_Scallan Ben = common sense . Every single NGO should be shut down along with RTE and virgin media

  • AppleTerence
    Taz (@AppleTerence) reported

    @gblondon1 @skytv @virginmedia Believe Virgin are just a bad after the initial contract.

  • ____LP____
    LP (@____LP____) reported

    Just been ghosted by @virginmedia AI chat bot. Never been ghosted by someone designed to reply to every message before.

  • BaltimoreClips
    Johnny Sacrimoni (@BaltimoreClips) reported

    @virginmedia my WiFi is broken help thack you

  • Robert_Massie
    Robert Massie (@Robert_Massie) reported

    @gblondon1 @skytv I detest #SkyTv awful company but no Virgin Media in my area yet

  • padmeosc
    Niamh⁸ ¹| #20💿🎮 (@padmeosc) reported

    Virgin media fix your **** i wanna watch f1

  • Travelpic84
    TravelSolo (@Travelpic84) reported

    @virginmedia issues in the SP10 area? Working from home today and tv and broadband have failed!

  • Clinkyboy67
    Arron Clinkscales (@Clinkyboy67) reported

    @virginmedia 2: you contact Virgin through their App and they tell you it will take another 4 or 5 days for an engineer to "visit" when you have nowt !!! You raise a complaint to be told a manager will get back to you within 24 /48 HOUR Please share this with @virginmedia

  • BorrowdalePaul
    paul Borrowdale (@BorrowdalePaul) reported

    @gblondon1 @skytv @virginmedia you might regret that virgin awful . keeps braking down. and they constantly ringing you.

  • cantu881303
    FiFa 🌎 🌎 cup IPTV service (@cantu881303) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies