Virgin Media Outage Report in Knebworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hatfield, St Albans, Luton, Hitchin, Letchworth Garden City, Stevenage, Hemel Hempstead, Ware, Harpenden, Hoddesdon and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield |
TV | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet | |
| St Albans |
Internet | |
| Luton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia Completely down
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Yes I have spoken to your tech guys. I have tried everything they suggested to no avail. All they say is I need to pay £5 extra a month for a booster which I think is unfair as I have done nothing to cause this issue
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia No known issues on everything (broadband tv & phone)
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service
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SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia £90 a month for an absolute rubbish service called the other day and the favorite saying was reboot was supposed to be put through through to the technical department on to hold on for 25 mins I gave up had to send this not using WiFi
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Not really sure. All I know is that for some reason in various parts of my house the signal becomes very poor. Whereas it used to be perfect. Hub has been in the same place since I’ve had it.
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!
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Hollie O'Connor
(@Holliejoanne23) reported
from
Stevenage District, England
Hi @virginmedia I’ve just been on hold for an hour as I need to speak to you on behalf of my Nan who have recently been widowed. Your colleague has just hung up on me mid-conversation. Can somebody call me back please as a matter of urgency, she is a vulnerable customer.
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M.I.K.E.Y
(@MikezHR) reported
from
Luton, England
Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
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amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere
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Lee Gildersleve
(@lotfredjanlee) reported
from
Watton at Stone, England
@virginmedia my WiFi is so bad that come 7pm we have to switch it if on our phones and use our data. I’ve just tried to book a service call only to be told I can’t as they are doing work on our area and it will automatically get cancelled. It’s been bad for a year now!!!!
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Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia I’ve already done that. It says no known issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fabrice Semti 🇺🇦
(@FabriceSemti) reported
@virginmedia no Internet today. but that is not the annoying thing, technical issues can happen. what IS a problem : - your automated "check" says there is no problem on the line - customer service is unreachable - and so does your website
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✨ lullaby ✨
(@fuIImoonlullaby) reported
ok i think the internet is working now but wtf @virginmedia, all of the websites weren't working except for google services we need an explanation for this 💀💀💀
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Pedro Mateus
(@UnaccountedFour) reported
I hope @virginmedia's website comes back soon. I have another complaint to make.
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Brian Lewis
(@BrianLe92417316) reported
@virginmedia can you give an update on the outage in RM14?
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Fishy Yeti
(@FishyYetiOnYT) reported
is virgin media down again ffs #virginmedia
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia
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Jords
(@Jords_Oneey) reported
The state of @virginmedia at the moment, it seems like a nationwide outage. South London no Internet for the last 2 day's. My contract started at £30 a month, 3 years later and I'm paying £80 a month the prices keep increasing but the Internet keeps on dropping🥴 #virginmedia
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Apollo Internet Media
(@apollointernet) reported
Virgin Media’s WIFI service has reportedly crashed this morning and is affecting some of our staff. We can only apologise if we are unable to assist with your requirements in real time! @virginmedia #VirginMediaoutage
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Brian B
(@Brian_Bond_) reported
And to think, @virginmedia are increasing prices for this (lack of) service. #VirginMediaoutage #virginmedia
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INRODUCING SUPERLEMMING
(@thesuperlemming) reported
Apparently @virginmedia there is a big outage of internet service so why don’t you sort out this spasticated piece of **** NOW?