Virgin Media Outage Report in Knebworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Letchworth Garden City, Hemel Hempstead, Welwyn Garden City, Ware, St Albans, Stevenage and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Wi-fi | |
| Letchworth Garden City |
||
| Hemel Hempstead |
Internet | |
| Welwyn Garden City |
Internet | |
| Ware |
Internet | |
| Ware |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
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Michael Butler
(@Michael73942063) reported
from
Welwyn Garden City, England
@virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address
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Vision Elite Media
(@vision_e_media) reported
from
Hertfordshire, England
@virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
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Mike Desborough
(@mjdes) reported
from
Stevenage District, England
@virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia The specific issue isn’t on the site
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
London Colney, England
@virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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emma
(@princessjabba) reported
@virginmedia I’ve had no tv or internet now for 3 hours but your website is saying no issues are reported in my area (NG5) can you advise please?
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Hakki Tatar
(@HakkiTatar7) reported
@virginmedia You did continuously took Money until I stop direct debit ( summer 2022) than I call your customer service they repeat the this like parrot I spent hours on the phone. I don’t even know my customer account number no correspondence
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jiten mehta
(@jitenm54) reported
@virginmedia I have given the complaint case numbers can you please let me know what is going on as online it only says Active?
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Shelley Mack BSc (Hons) MSc Psych (Open)
(@DJShelleyMack) reported
@virginmedia Yeah, unsurprisingly says 'We can’t see any issues affecting....', which is not what I've experienced.
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Shelley Mack BSc (Hons) MSc Psych (Open)
(@DJShelleyMack) reported
@virginmedia So now it's 'Looks like there’s an intermittent signal issue in your area' opposite of first message, and telling me try again in 24hrs? Great.
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DelphiSwimsLate
(@delphiswimslate) reported
@virginmedia once again, internet is dropping in and out. Been going on for weeks now. I was told it started 4th Dec and would be fixed 15th Dec by 9am. It’s not fixed. You’ve given me unlimited data, but that keeps dropping out too. Unacceptable service.
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twitch.tv/PrecisionTV
(@Precisionnn) reported
@virginmedia No issues showing and I'm currently on hold for 50 mins and counting. Having a lot of fun!
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Hakki Tatar
(@HakkiTatar7) reported
@virginmedia I used to be Virgin Media customer than I stop my account with you 2018. I inform you and your virgin media service come and pick up the rooter Since than I am using different broadband service. Than I found out virgin media did not stop my direct debit
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Gettothechopper
(@Gettothechoppe) reported
@virginmedia It's now 13:50 and no contact Hmmm customer service
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HC
(@PCHell147) reported
@virginmedia No, because the last time you never responded when I messaged at the time of the chat. My complaint is more far reaching than the seven months of billing issues. It’s the fact NO ONE has contacted me about it. Endless promises of being called back and nothing. Lied too