Virgin Media Outage Report in Knebworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Baldock, Hertford, Welwyn Garden City, Luton, Stevenage, Henlow, Hoddesdon, Hemel Hempstead, St Albans, Hitchin, Hatfield and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Wi-fi | |
| Baldock |
||
| Hertford |
||
| Hertford |
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| Welwyn Garden City |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia my Rueter box Green light keeps flashing Can you Solve the problem
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Martin Harvey
(@MartinH05022087) reported
from
Watton at Stone, England
Virgin Media you are absolutely disgusting cutting off my service in a pandemic after being told that I will pay my bill when I get my government money 😡😡fuming is not the word 😡😡
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia please stop including me in your responses to other people's problems
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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Angell812
(@Angell8121) reported
from
Stevenage District, England
The staff @virginmedia are so rude. Called to renew my package and was dealt with appallingly. Offering extortionate prices for a lesser package than I already have. Virgin are clearly not interested in keeping their loyal customers. Looks like it’s back over to Sky.#virginmedia
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia can you please Fix’s the problem in my Area postcode EN8 why I don’t have 100% internet
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Angell812
(@Angell8121) reported
from
Stevenage District, England
@virginmedia Which validates my point that Virgin don’t give a damn about their existing customers and are willing to lose them.
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia are you going to sort this problem out or not with the HUD’s and internet at all or just keep telling people to call this number and that & Still nothing getting done about this
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia Just Get a Engineer to sort the Problem out in Areas that’s all it takes to keep Customers happy
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.
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Charlotte
(@charl0tte_br0wn) reported
from
Hemel Hempstead, England
@virginmedia ive moved house and need my services changed i cannot get in contact by phone theres no option to talk to anyone please can you help as i need internet & tv .
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𝐌𝐨𝐨𝐝𝐲𝐆𝐚𝐦𝐞𝐫
(@MoodyGamerUK) reported
from
Broxbourne District, England
@DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@virginmedia do you have a permission form that can be sent /emailed to give me permission to talk to you on behalf of my mum who is unable to communicate with you. I wish to cancel her tv package.
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@virginmedia @grimegran Grime Gran obviously using somebody else’s WiFi because your WiFi is crap. Biggest load of shit going, you guys.
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@elearningCB
(@eLearningCB) reported
from
Hertfordshire, England
@virginmedia don't let me down 😜
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia You internet is down in the Stevenage area again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Cave
(@Andycave) reported
@virginmedia You are hiding behind this nonsense of a third party application when in fact this is something fundamental without which your service is no earthly use.
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Topazz
(@Topazz22268130) reported
@virginmedia Internet is the worst I've ever had also most expensive will be switched provider asap. Disgusting how poorly this Internet function I do not reccomend to anyone at all. Please fix or I will change.xx
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Gary Devlin
(@Gaz_Devlin) reported
About 16 years I've had broadband with @virginmedia and now they're suddenly telling me they are collecting their equipment and won't talk to me on the phone. I guess they've too many customers and don't want/need me(single tear moment). Utter **** their customer service anyway!
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LunchboxLogic
(@LunchboxLogicYT) reported
@virginmedia Well I know that wired is gonna be better. What I’m saying is I should be getting the same. There should be no difference as it is you who is providing the “service”, not much of a service if everyone needs to buy ethernet cables for a device that had wireless capabilities.
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Clive Cliffords
(@cliff_cliffords) reported
@virginmedia I’ve called a number of times. After numerous password change attempts by your tech staff I was told it would be resolved in 24 hours - 25 hours ago. Last call said you know there’s a problem and I’d be put through to IT support. No one picked up from that dept
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Andy Cave
(@Andycave) reported
@virginmedia But it is a @virginmedia service precisely because your service does not work without it. You are splitting hairs to fleece customers and it stinks. This is not technologically complex. You should not charge for it.
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Alison Morley
(@downrightjoy) reported
@virginmedia @nickys67 I wish mine were - still not working and no one replying to my tweets now. Really need this sorted @virginmedia please respond!
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Babs Edwards
(@edwards_babs) reported
@virginmedia Can you please tell me which website you do use for customers to report problems which shows if there is a company problem so I don’t make unnecessary calls ?
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AlecS
(@Alec_T_Short) reported
@virginmedia - is there an email outage as I have not been able to sign on to my email or account since 9 this morning?
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Bekah .
(@beks___x) reported
Nah but virgin media internet is moving proper scummy recently @virginmedia fix up, I don’t wanna hear chattings I wanna see action