Virgin Media Outage Report in Knebworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Shefford, Hitchin, Welwyn Garden City, Luton, Stevenage, Cheshunt, Hemel Hempstead, Hoddesdon, St Albans, Letchworth Garden City, Baldock, Henlow and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Shefford |
TV | |
| Hitchin |
Internet | |
| Welwyn Garden City |
TV | |
| Luton |
Internet | |
| Stevenage |
TV | |
| Cheshunt |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
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amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
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SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia I’ve already done that. It says no known issues.
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia hey. Board and doesn’t seem to be working at the moment. I’ve tried restarting twice and called to have a check on my equipment. That seems to be fine. When I restart it works for about 30 minutes and then goes down again. Thanks
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Steve Dunn
(@SteveDunn09) reported
from
Harpenden, England
@virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.
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VAS
(@johnvasili1) reported
from
Hertfordshire, England
@virginmedia Unbelievably shockingly bad customer support today. 1hr 25 mins on the phone, spoke to 7 agents and no resolution 2 of your agents were excellent the rest were appaling. As a long standing customer I feel I have no option but to change provider. #virginfail
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia Completely down
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I’m trying to speak with a Senior Manager at Virgin media I’ve raised a complaint and no contact a senior Manager should call me
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.
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Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
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Chris Belcher
(@PC_Lawyer) reported
from
Letchworth Garden City, England
@virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia what is going on with your useless service absolutely rubbish for £100 per month disgusting how you charge a fortune for something that has issues for the past 18 months
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Maria-Luisa Prezio
(@Tranquil_Maria) reported
from
Letchworth Garden City, England
@virginmedia The absolute worst customer service I’ve ever experienced. Changing a minor detail impossible!!!
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service
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Hollie O'Connor
(@Holliejoanne23) reported
from
Stevenage District, England
Hi @virginmedia I’ve just been on hold for an hour as I need to speak to you on behalf of my Nan who have recently been widowed. Your colleague has just hung up on me mid-conversation. Can somebody call me back please as a matter of urgency, she is a vulnerable customer.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia to raise a complaint please send us your issues…….. however we will not respond but just take your money money money
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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iMac
(@iainsymac) reported
@virginmedia Well, I've already spoken to 3 Web chat "experts" over 110 minutes earlier today, and I was fobbed off. Basically, if I was an #O2 customer, I'd have got everything I was asking for, the transcript will prove as much. Your CST is appalling.
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Hannah
(@missradders) reported
@meulop That is a massive help. It’s not finding her network then. I just assumed it was called virgin media instead. Maybe I need to reset the router. 👌🏻
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Muscles Beats
(@MusclesBeats) reported
@O2 also volt is saying ineligible but I’m with virgin media for broadband and mobile as well as being with O2 at the same address . Sort it out. Again disgusting customer service
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Jordan | Twitch.tv/Gamerfiend
(@GamerFiend_) reported
Apologies guys @virginmedia Went down YET AGAIN and ended my stream, my apologies. this is due to sub par internet & I can only apologise.
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dishoneste
(@dishoneste) reported
@virginmedia if any other @virginmedia customers see this,please can you confirm if your internet has been up and down for days so @VirginMediaCorp can actually see its not me,thankyou,i want them to get to the bottom of this as im paying 50 pound per month for this disservice
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Mathew Snook
(@mathewsnook1) reported
@virginmedia what's the customer service number please
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Patricia o’keefe
(@Patrici67185016) reported
@virginmedia Got sorted after about 2 hrs… problem in the area… thanks for the reply
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Dr. Anthony Nash 🇪🇺 🧬 💻💗💜💙
(@AnthonyC1Nash) reported
Once again, arguing with Virgin Media over their terrible internet service. They've got some of the fastest speed but delivered using the worst home router. Maintaining a stable net connection is vital for Science Outreach Servers. Good quality routers are very expensive.
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Lian Stevenson
(@stevenson_lian) reported
@virginmedia Before I was hung up on I was told to order a new box and booster. I have tried to call back to complain and discuss my situation but am told they cannot deal with it and passed on to another dept who cannot deal either. I will probably cancel and go to sky!
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Charlie
(@CharlieJJK) reported
@virginmedia Final effort to get these problems resolved. I’ve posted on the forum. Username ck72.