Virgin Media

Virgin Media Outage Report in Knebworth, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Knebworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Knebworth, Hertfordshire, England 03/29/2025 10:05

March 29: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Knebworth, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hitchin, St Albans, Luton, Stevenage, Welwyn Garden City, Letchworth Garden City, Hertford, Hemel Hempstead, Ware, Harpenden, Broxbourne, Hatfield and Hoddesdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHitchin Internet
United KingdomSt Albans Wi-fi
United KingdomLuton Phone
United KingdomStevenage Internet
United KingdomLuton Internet
United KingdomLuton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Knebworth, England

Latest outage, problems and issue reports in Knebworth and nearby locations:

  • AngusTeee Angus Teee (@AngusTeee) reported from Welwyn Garden City, England

    @virginmedia It is resolved, thankfully, but some information about what was going on last night would’ve been helpful. Your website either claimed there was no problem (when there obviously was) or wouldn’t function. All you need to do is let your customers know what is going on ...

  • adsz88 Adam (@adsz88) reported from Potters Bar, England

    @virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!

  • PaulClayton25 Paul Clayton (@PaulClayton25) reported from Hitchin, England

    @virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !

  • weathers_16 weathers_16 (@weathers_16) reported from Harpenden, England

    @anormancfc @virginmedia @sky @virginmedia probably the worst company I have ever encountered for value and customer service 🤬

  • NinRyan Ryan West (@NinRyan) reported from Letchworth Garden City, England

    @virginmedia my WiFi has been shit all week and has been completely down since at least 2pm today. Help me

  • AnneHBuckland Anne Buckland (@AnneHBuckland) reported from Letchworth Garden City, England

    @virginmedia We did this, then spent an hour on the phone to your customer services, to be landed in a worse place than when we started, and told they couldn’t help :-(. When we tried to log a complaint, the complaint form errored and told us to call #frustrating #shoddyservice

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬

  • HemzahAhmed Hemz (@HemzahAhmed) reported from St Albans, England

    @virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!

  • joybrenda Brenda Franco (@joybrenda) reported from London Colney, England

    @virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.

  • jasondflynn Jason Flynn (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia hi guys. your website states you are open till 10 pm but I phoned and the automated response says that you’re closed.Also trying to do the live chat on your website is just a BOT. Very annoying and useless. Help.

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith

  • weathers_16 weathers_16 (@weathers_16) reported from Harpenden, England

    Wow @virginmedia probably the worst service and rudest staff I have ever come across

  • JonGledstone Jon Gledstone (@JonGledstone) reported from Hertfordshire, England

    @virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!

  • FredMcBreen Fred McBreen (@FredMcBreen) reported from Hitchin, England

    Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer

  • weathers_16 weathers_16 (@weathers_16) reported from Harpenden, England

    @virginmedia Loyal customer spoken to in rudest terms and paying double new customers

  • HefanStill Stefan Hill (@HefanStill) reported from Stevenage District, England

    @virginmedia Hi, it’s not that the internet’s not working, the tv is saying that the Ethernet is not connected but it recognises that the cable is plugged in... there was a c130 error, and now it’s saying v210

  • fergal_rarkey fergal (@fergal_rarkey) reported from Hitchin, England

    @virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TD9Games Tiarnan (@TD9Games) reported

    @virginmedia wtf is going on WiFi has been on and off all day and now its down for 3 straight hours?? Pls fix this ASAP so I can get some work done

  • cally_kelly Callum Kelly (@cally_kelly) reported

    And when you troubleshoot on the @bt_uk website, because it claims my wifi is good, I can’t report the issue or resolve anything at all? Ya can’t even change wifi companies because BT own the lines for everything (Virgin Media excluded, but they’re just as bad)

  • DTalbot21 Dan Talbot (@DTalbot21) reported

    @virginmedia 2nd time in a week that connection is down What is going on with this service. It’s all good saying you have lightning fast speeds but it’s no good if it doesn’t work! Will be calling sky to reconnect me ASAP, sky was slow but at least it worked. #angry

  • Morgannaredhead Morgz (@Morgannaredhead) reported

    @AvonandsomerRob @virginmedia definitely is It’s just repeating and repeating stuff Terrible value for money

  • diamondhawk21 diamondhawk2 (@diamondhawk21) reported

    @virginmedia is everyones connection not working gonna end any time soon?

  • HoochDes Steven Christie (@HoochDes) reported

    @virginmedia I've done that and the wired connection is fine on a test with your tech "expert". He was quite rude and said there is nothing that can be done as wifi is a "bonus". Obviously this contradicts your advert on "most reliable WiFi ever"

  • Hcoker23 Harry Coker (@Hcoker23) reported

    @virginmedia My broadband has not worked properly for months now, either works great or not at all, currently half my devices can’t connect to the broadband the other half can. Called last night and someone was trying to help and the line went dead which has also happened to me multiple times

  • nicka____ Nick. (@nicka____) reported

    @virginmedia Hello. It drops off every day, the service checker says there are no issues or local outages.

  • eillim_millie Millie (@eillim_millie) reported

    @virginmedia Your @natgeowild is 1 hour out. It's screwing up series link recording. All other channels are unaffected from what we can tell. How can we fix this?

  • _boo72 .... (@_boo72) reported

    @Chockycakes51 @hello_buckers @virginmedia 3.were just as bad years ago.....foreign call centres working from.a script called me a liar because I had a leaflet with a different bundle than they had.