Virgin Media Outage Report in Knebworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Hemel Hempstead, Henlow, Stevenage, St Albans, Shefford, Welwyn Garden City, Letchworth Garden City, Hoddesdon, Hitchin, Welwyn and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Hemel Hempstead |
Internet | |
| Henlow |
Total Blackout | |
| Luton |
Total Blackout | |
| Stevenage |
Total Blackout | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
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Stephen Smith
(@StephenLSmith87) reported
from
Broxbourne District, England
@virginmedia Can someone please contact me. Been sent a bill for £95 for a missing box which I never received in the first place, I will not be paying this bill.
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Kate Welling 🔶️🔶️🔶️
(@_M155Y_) reported
from
St Albans, England
@anemoneproject @HertsFRSControl Virgin Media still appears to be down.
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Richard Moses
(@Richardjmoses) reported
from
Brookmans Park, England
@virginmedia I raised the complaint via the online portal as instructed. There are also notes on my account about this. It’s about the intermittent service since June....
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Jacqui harding
(@Jacquiharding14) reported
from
Luton, England
@virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile
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Donna Groom
(@groom_donna) reported
from
St Albans, England
@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.
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Sophie Lonergan
(@midnightmaggie) reported
from
Luton, England
@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia Thank you for your reply. The packages available are always in biased towards the new customer. Friends have contact me today to say the only way to get a good package is to threaten to leave. Which makes me feel like a prize idiot rather than a valued customer.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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Ricky Fields
(@fieldsyboy) reported
from
Nazeing, England
@virginmedia evening Virgin comedians! Your joke broadband is down again!! Useless clowns...need it on so I can search for a new provider.🤡
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
Really wish sky did good broadband. The level of service from @virginmedia is shocking
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
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Dicko
(@MDQPR) reported
from
Letchworth Garden City, England
@virginmedia No problems listed. I have just not been given my new channels, or internet speed ordered. Engineer let me finish the new box install.🙄
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Alison Mitchell
(@F_O_I_D) reported
from
Luton, England
Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better
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Ratman 🏍️⚽🇬🇧🇪🇺❄️
(@Ratman46) reported
from
Broxbourne District, England
So I'll be leaving #virginmedia soon as they're only interested in new customers and are not prepared to look at the package I'm on. Hello #SkyQ it's been many years since I've used your service. Hope you look after your loyal customers...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Bellerby 💛🤍💙
(@Heathbell52) reported
@virginmedia my ntlworld email has stopped me sending emails. The send button has gone. I can receive email though. Can you help please?
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Nick Tuvey
(@shadowsoffate) reported
@virginmedia you need to give your "customer loyalty" staff some training in listening to your customers rather than allowing them to rudely talk over me and then hang up because what i was saying made sense and wasn't blind acceptance of the "upgrade" that would cost me more
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Mat Greener
(@matt_greener) reported
@virginmedia any idea why my mobile & internet service is rubbish today in Brighton?
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Aaron Edkins
(@AaronEdkins) reported
@virginmedia okay I got my last complaint sorted and had a few consecutive days of Internet at advertised speeds (great) however I am now again with no Internet and getting increasingly frustrated with it.
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Bean Randall
(@beansandall) reported
@virginmedia ..deal with a simple issue. I now require return of funds for the period you billed me (and I paid for) from the 8th of July 2022. Having given notice 1 month prior this is the least I expect. For the trouble and time I have taken trying to resolve this I deserve more…
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Asg
(@Asg51asg) reported
@virginmedia It’s says your email or password was incorrect. Please try again or go back to change your email, when I do forgot your password, I put my email in and it says please ensure you provide the email address you use to sign in to my virgin media
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Jennifer Riggins https://hachyderm.io/@jkriggins
(@jkriggins) reported
OMG so @virginmedia just dug up the sidewalks in front of my coworking and blocked both the entrance at lunchtime and the fire exit without any prior knowledge. @richardbranson wtf?
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Mat Greener
(@matt_greener) reported
@virginmedia Yes I can't open it due to poor internet!
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Nidonocu
(@nidonocu) reported
Really loving how I've now lost service with @virginmedia now more days in the last two weeks than not. :|
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John
(@mogali89) reported
@virginmedia why won't you pay us our automatic compensation this has been going on for over a year now and should of been paid with in 30 days. Your customer service and just general service is shocking. If any one sees this stay away from this poorly run company