Virgin Media outages and service status in Knebworth, England

Problems in the last 24 hours in Knebworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knebworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Knebworth, England

The most recent Virgin Media outage reports came from the following cities: Hitchin, Luton, Letchworth Garden City, Hertford, St Albans, Welwyn Garden City, Hemel Hempstead, Harpenden, Henlow, Stevenage, Hatfield, Welwyn, Hoddesdon, Ware, and Cheshunt.

City	Problem Type	Report Time
Hitchin	TV	1 day ago
Luton	Internet	2 days ago
Letchworth Garden City	TV	2 days ago
Hertford	Wi-fi	2 days ago
St Albans	Internet	3 days ago
Hertford	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Knebworth, England

Latest outage, problems and issue reports in Knebworth and nearby locations:

• 
  Jason Flynn 💙 (@jasondflynn) reported 3 minutes ago from Letchworth Garden City, England

  @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

• 
  Seemtab Ahmed (@ahmed_knp) reported 12 minutes ago from Luton, England

  @virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?

• 
  Adam (@TotallyFD) reported 13 minutes ago from Kings Langley, England

  @virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks

• 
  Jason Flynn 💙 (@jasondflynn) reported 19 minutes ago from Letchworth Garden City, England

  @virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 19 minutes ago from London Colney, England

  @virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 23 minutes ago from Broxbourne District, England

  More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

• 
  Jason Flynn 💙 (@jasondflynn) reported 23 minutes ago from Letchworth Garden City, England

  @virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 25 minutes ago from London Colney, England

  @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 25 minutes ago from Datchworth, England

  @virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!

• 
  maggie.todd@live.co. (@maggietodd10) reported 25 minutes ago from Letchworth Garden City, England

  @virginmedia Landline is still NOT working. Try ringing yourself.

• 
  Paul Swain (@PaulswainDJ) reported 38 minutes ago from Kings Langley, England

  @virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 39 minutes ago from Datchworth, England

  @virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV

• 
  Nicholas Jemetta (@nicholasjemetta) reported 42 minutes ago from Hitchin, England

  @virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?

• 
  JAS 🇮🇳 🇬🇧 (@jas9029) reported 44 minutes ago from St Albans, England

  @virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!

• 
  Carlo (@Pegnarista) reported 47 minutes ago from Stanstead Abbotts, England

  @virginmedia No advice at all as to what the issue is. Still not fixed.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 48 minutes ago from Broxbourne District, England

  @virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.

• 
  XxSousaxX (@sousax_x) reported 49 minutes ago from Broxbourne District, England

  @virginmedia no service at all EN8 0DZ and cant gwt onto your website

• 
  Jason Flynn 💙 (@jasondflynn) reported 50 minutes ago from Letchworth Garden City, England

  @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

• 
  John Aitken (@johnait72020789) reported 52 minutes ago from Stotfold, England

  @virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.

• 
  Ken Williams (@portishair) reported 56 minutes ago from Hertfordshire, England

  @virginmedia the sky sports picture quality is unusually poor today.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cairan_murray (@MurrayCairan) reported 1 minute ago

  @virginmedia I can see the virgin cables outside my house and the 2 spliter connection that virgin use to connect the TV and Internet, I know the last tennant had virgin but for some reason you guys seem adamant that I won’t be a virgin customer

• 
  Hatz (@DevilHatman) reported 4 minutes ago

  @virginmedia The formal complaint is already submitted. I'm not going back and forth on X too.

• 
  Melvin Jose (@Melvinjose22321) reported 5 minutes ago

  @virginmedia I have been facing intermittent broadband issues from almost a month and all you do is keep pushing resolution date by a week once that has passed. This the fifth time you are pushing the resolution timeframe. When can you get this resolved?

• 
  lois lane (@loislaneonskis) reported 6 minutes ago

  @virginmedia why is your service so unreliable and no one can solve the problem it is a complete disgrace #virginmedia

• 
  Julybird (@Julybird) reported 9 minutes ago

  @y_alibhai @virginmedia Change your internet provider. Or ring their cancellation number and they'll likely push heaven and earth to help you then. If they don't, definitely change. I was with them years ago, absolute rubbish of a service.

• 
  mark teasel💙💙💙 (@Mteasel67) reported 11 minutes ago

  @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 12 minutes ago

  @virginmedia would you be able to recover my parents landline number if we cancel the contract and swap to you? It appears @youfibre have disconnected the landline number and after 2 days we've had no further information. I've no confidence @youfibre can/will resolve it.

• 
  Tweetledumb (@xueshang) reported 12 minutes ago

  @libertyglobal please ask @virginmedia why they sent me a replacement TV box without any remote to control it. (Finally they say will send one to reach me "in 5 business days" while I keep paying for the service throughout this time!) #virginmedia

• 
  sirharrykane (@2026threelions) reported 18 minutes ago

  @virginmedia any idea when the broadband will be sorted in ss2. a week now. Can’t work from home kids can’t revise properly and missing all the football as can’t record or playback. I pay 144 pound a month and I know you can’t help lightning but surely someone knows a timeline

• 
  jabfree🇮🇪🍀 (@pureblood1892) reported 21 minutes ago

  @VirginMediaNews So two gay men are getting married **** off virgin media clowns