Virgin Media Outage Report in Welwyn, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Waltham Cross, Luton, Letchworth Garden City, Hitchin, Hemel Hempstead, Flitwick, Welwyn Garden City, Stevenage, Cheshunt, Hoddesdon, St Albans and Baldock.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Cross |
TV | |
| Luton |
Wi-fi | |
| Luton |
Internet | |
| Letchworth Garden City |
||
| Luton |
Internet | |
| Hitchin |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
-
Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬
-
Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬
-
Ryan West
(@NinRyan) reported
from
Letchworth Garden City, England
@virginmedia my WiFi has been shit all week and has been completely down since at least 2pm today. Help me
-
Jon Gledstone
(@JonGledstone) reported
from
Hertfordshire, England
@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
-
Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@virginmedia how do I cancel a technician appoitment tomorrow
-
Vanisha
(@lifeofvanisha) reported
from
Enfield Lock, England
Oh come on @virginmedia my internet is ridiculously slow and I'm on the biggest package you guys offer
-
Warren Beckwith
(@warrenbeckwith) reported
from
London Colney, England
@virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation
-
Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
-
Ian Fish
(@BubyFish) reported
from
Enfield Lock, England
@virginmedia - it is very rude for your operators to hang up the phone mid conversation especially given how long it takes to get through..
-
Ratman 🏍️⚽🇬🇧🇪🇺❄️
(@Ratman46) reported
from
Broxbourne District, England
@virginmedia Yes did speak to the team and the only option open to me was to leave, come back as a new customer (send equipment back etc, place new order) or go to another provider. With those 2 options on the table you can see why I've chosen to leave.
-
Ratman 🏍️⚽🇬🇧🇪🇺❄️
(@Ratman46) reported
from
Broxbourne District, England
So I'll be leaving #virginmedia soon as they're only interested in new customers and are not prepared to look at the package I'm on. Hello #SkyQ it's been many years since I've used your service. Hope you look after your loyal customers...
-
Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
-
Vanisha
(@lifeofvanisha) reported
from
Enfield Lock, England
I am so done with my @virginmedia being so slow
-
Robert Beahan ❄️☃️🎅🌲
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Yes. No known issues. This has been going on for a week now.
-
Munira Wilson MP
(@munirawilson) reported
from
London Colney, England
I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
-
Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
-
Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Parents have had ongoing issues with their internet from @virginmedia for last 6yrs! Had NO internet all over Christmas, new router received still not working. Told due to the size of their house. Now being told have to pay another 30 days for something that doesn’t work
-
LifeOfTy__
(@LifeOfTy__) reported
from
Enfield Lock, England
@virginmedia Sort your shit out. Broadband and TV continuously going down today
-
Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Trying to get through to @virginmedia is so pre 1990 !! I just want to talk to a Damn human !!
-
CMcC
(@scotinhitchin) reported
from
Hitchin, England
@virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
amy
(@amzglove) reported
@virginmedia my wifi is still down despite rebooting my router several times today
-
SBR
(@StamfordReacts) reported
That’s it I’m done with virgin media. Today and last night tested my patients. Can’t be dealing with this awful service any longer @virginmedia goodbye
-
Becky Tipton
(@Beckytiptonx) reported
How on Earth are you supposed to get in contact with @virginmedia tried calling… never get through or they hang up. Online chat can’t help me… I just want to cancel my contract as the wait has been way too long for a self install WiFi set!! 😖
-
Libby
(@lipstick_libby) reported
Is @virginmedia going to compensate me for the mobile data I'm using to work as the broadband is down again. It's beyond a joke and about time OFCOM got involved.
-
Roger Martin 🇬🇧
(@CRMartin571) reported
@virginmedia So 1 hour completely down. Just come back on. No good for a fixed issue...
-
Price is Right
(@sarcasm_addict) reported
@virginmedia No you haven’t. Might want to check that statement. I have no broadband service. Nottingham area. Thanks I was on a meeting zoom and boom. Might have lost out now.
-
marie
(@uselesstat) reported
@virginhelp @virginmedia broadband is down across the country again and I can’t get through on the phone. I can only assume these tweets are being seen and the issue is being worked on?
-
Croondog
(@CroondogTV) reported
Wait, don't panic, it's not @SWTOR - looks like the big @virginmedia outage has caught up with me!
-
ANDY PATEY
(@andrew_patey) reported
@virginmedia Its down again now..
-
spursporn
(@spursporn) reported
@virginmedia have you tired turning it off and on again ,if that doesn't work unplug it and wait 5 minutes before plugging it back in