Virgin Media Outage Report in Welwyn, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Radlett, Ware, St Albans, Luton, Hemel Hempstead, Welwyn Garden City, Hitchin, Hertford, Letchworth Garden City, Stevenage, Flitwick, Waltham Cross, Hatfield and Harpenden.
| City | Problem Type | Report Time |
|---|---|---|
 Radlett |
Internet | |
| Radlett |
Total Blackout | |
| Radlett |
Internet | |
| Ware |
Internet | |
| Radlett |
Internet | |
| St Albans |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Love that our internet just works when it wants 🙄 @virginmedia the service you provide including customer service is appalling!
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.
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Paul Dart
(@Enfield67) reported
from
Enfield Lock, England
@virginmedia after a long wait I’ve spoken to someone to successfully change my tv package. They then said they’d put me through to someone to book a slot to fix an issue with my box. I’ve been hanging on listening to music for 45 more minutes. Is there a way to book online?
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia NO!!! The mostest disappointing customer service. Really. @ladyjaney75 @ComplainingCow
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
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Martin Sloan
(@MrMartinSloan) reported
from
Stevenage District, England
@virginmedia when’s your messaging service back available. I’m waiting to find out how I can end my contract? because it’s become so expensive but can’t get through on the phone and now can’t even use the messenger service
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Did not last long, my @virginmedia service yet again has let me down!
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
@virginmedia I am having trouble with my broadband which is affecting my Tv service (itv hub, bbc iPlayer) as I can’t speak to anyone via the phone can you please advise what I need to do?
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia Thanks for the reply, 40 mins on hold to the call centre, the network connection had been lost, was talked thru resetting it. All working now.
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Paul Shears
(@PaulTShears) reported
from
Broxbourne District, England
If this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.
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themusiccurator.com
(@AlexDonelly1) reported
from
Enfield Lock, England
@virginmedia You really are running a poor service in N13. Letting customers down with constant broadband outages compounded by a lack of accountability for this.Not impressed.
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Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@virginmedia we are paying a very high fee for not having broadband. It’s 4 days now and people like me who rely on the internet for work should get some compensation. Having to work hooked to my phone’s hotspot while paying for a service that is not provided. Not happy.
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Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia why does my internet always have some sort of problem?
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
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JPU Records
(@JPUrecords) reported
from
Enfield Lock, England
@Demieliana @alec_zetter @MondoDan @MOsman1977 @Bajan_Mark @virginmedia In EN3 and spoke to someone on the phone who said there wasn’t a problem but there clearly is. Can barely browse the internet!
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Athletics Statto
(@athleticresults) reported
from
Enfield Lock, England
@virginmedia Anyone know the world record for launching a virgin hub as it will be happening very soon!! Had a technican booked tomorrow told my fault wasnt me they cancelled tech my connection is still crap #virginmediadown and now cant get boosters working
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Nate-su Dragneel 🔥
(@iNathanM) reported
from
Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex 🇪🇺 (WFH)
(@AlexWebTweets) reported
Of all the ****** things Virgin Media does I’m kinda peeved the only thing Joe Lycett covered is the early cancellation fee. How about the over-selling and over-utilisation problems in many areas?
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Katie
(@katieestevenson) reported
Hi @virginmedia Broadband issue locally CR5, you said it would be fixed by 3pm, then 6pm, then 10pm, then 12:05am. Now supposedly 10am but interestingly you don't say which day. Any chance of issue being fixed tomorrow morning? Communication has been poor.
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Keith Ross 💉1👍 & 💉2👍
(@k_ross69) reported
Probably not going to be on here that much for the forseeable. Thanks to @virginmedia and their messed up attempt to 'improve their network' I'm going to be left without Broadband access until at least Monday afternoon and likely much longer than that.
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Kieron Griffin
(@donnykebab1972) reported
@virginmedia @richardbranson Internet down again.
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JJ Bothwell
(@JJbothwell) reported
@virginmedia we had work done on the local area on Monday and as a result our WiFi is very weak. Photos/videos won’t load on social media, only one bar of signal always. I’ve done all the usual tricks (turning off and on again etc)
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Northern Soul
(@northernsoulan) reported
@virginmedia The issue is much bigger than pressing reset. I was told it’s due to some s and r outage in the area? Can you investigate fully with the relevant team before responding? Thank you
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Jordan
(@Jordan85991604) reported
@virginmedia please fix the internet
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neill reid
(@howlongchef) reported
@virginmedia what’s up with my service? tv has been choppy for the last 2 days messing with my recorded shows and internet was playing up today !
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Emma Watson
(@xMissWatson) reported
@virginmedia Yeah there’s a fault and you keep pushing back the time to fix it.. Coming up to 3 days without WiFi/TV About to yeet my router out the window 🙃
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A.G
(@BoxingFan8080) reported
@virginmedia paying for the highest package and all I get is drop outs and no service, its a disgrace.