Virgin Media outages and service status in Welwyn, England

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn, England

The most recent Virgin Media outage reports came from the following cities: Hitchin, Luton, Letchworth Garden City, Hertford, St Albans, Welwyn Garden City, Hemel Hempstead, Harpenden, Stevenage, Waltham Cross, Hatfield, Welwyn, Flitwick, Hoddesdon, and Ware.

City	Problem Type	Report Time
Hitchin	TV	1 day ago
Luton	Internet	2 days ago
Letchworth Garden City	TV	2 days ago
Hertford	Wi-fi	2 days ago
St Albans	Internet	3 days ago
Hertford	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

• 
  Ben Shaw (@bendog90) reported 1 minute ago from Shenley, England

  @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

• 
  ian (@bunchyno2) reported 6 minutes ago from Enfield Lock, England

  @virginmedia I have a complaint regarding staff behaviour. Can someone help

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 9 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 13 minutes ago from Hemel Hempstead, England

  The only good thing these new @virginmedia super hubs are good for is flying out of a window! Dropping internet connection like AH dropping her package on JD’s bed! Fricking awful service!

• 
  ✨kate✨ (@ushererofsouls) reported 14 minutes ago from Harlington, England

  @virginmedia Hi. I can see there’s an ongoing issue with the TV in my area with fix date of 1600hrs 25th. This has been going on for over a week now & the blips/surges through the box & it constantly resetting is becoming really annoying & has even taken the wifi out sometimes.

• 
  Ella A Cutler (@angelstorm13) reported 21 minutes ago from Welwyn Hatfield, England

  Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

• 
  PAT WEBB (@nan2thou) reported 31 minutes ago from Enfield Lock, England

  When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 35 minutes ago from Datchworth, England

  @virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!

• 
  Jason Flynn 💙 (@jasondflynn) reported 35 minutes ago from Letchworth Garden City, England

  @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

• 
  Paul Swain (@PaulswainDJ) reported 41 minutes ago from Kings Langley, England

  @virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.

• 
  Debbs Durston (@DEDNaive) reported 42 minutes ago from Enfield Lock, England

  @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

• 
  Lynn Beattie (@MrsMummypennyUK) reported 43 minutes ago from Knebworth, England

  @virginmedia I am stuck in a broadband contract with u. The upload/download speed is awful. 25 hours to upload a 20 minute video to youtube. 2 mths ive had these issues. Your customer services and fault department cannot fix it. 45 mins on phone. 6 day wait for engineer. Angry.

• 
  Jason Flynn 💙 (@jasondflynn) reported 45 minutes ago from Letchworth Garden City, England

  @virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.

• 
  Jesse Bryce (@jesseb4me) reported 51 minutes ago from Luton, England

  @muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.

• 
  Seemtab Ahmed (@ahmed_knp) reported 51 minutes ago from Luton, England

  @virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?

• 
  Harold Wicks (@hw_renewe) reported 52 minutes ago from Hemel Hempstead, England

  @virginmedia “Have you checked for any issues in your area” No I have not checked that link. It is intermittent; one minute it is useable and next the internet service is missing; it is regular occurrence, happens almost daily!?

• 
  Ken Williams (@portishair) reported 54 minutes ago from Hertfordshire, England

  @virginmedia the sky sports picture quality is unusually poor today.

• 
  Maz 💙 (@marionmurray13) reported 55 minutes ago from Enfield Lock, England

  @virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault

• 
  Ella A Cutler (@angelstorm13) reported 56 minutes ago from Welwyn Hatfield, England

  And it's down again. #virginmedia

• 
  Jane Lees (@janeylees) reported 59 minutes ago from Enfield Lock, England

  @virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sandra Robinson (@mrsluc) reported 2 minutes ago

  @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

• 
  Jon Ashman (@JonAshman2) reported 2 minutes ago

  @ virgin media your service is shocking not only have I lost all connection your help line is down wot a surprise 🤯🤯

• 
  J (@xxjxmxechxpmxn) reported 2 minutes ago

  @boneidolfitness @bosdovja92 . @ Virgin media robbing bstards. Overcharged me 4 my plan but service still slow ! Sort it out . The world has gone. xx bonkers 🤬 There you go - something very similar to what r Tina would be sharing today (likely)

• 
  Sonny George (@SonnyGeorgeGB) reported 4 minutes ago

  @WeAreOpenreach So now another week goes by where my tenant has no broadband. I’ve also had the same issue with another flat in own in the same block where the engineer unplugged the line to that one and plugged into another. It’s constant, fix the issues otherwise I’ll move to @virginmedia

• 
  TinaThomas (@haditaminuteago) reported 6 minutes ago

  @virginmedia our internet has gone down, AI bot says we need a new hub and will send one in 3 to 5 days . Will I get a refund for the days I have no service?

• 
  maggie manders (@ukimag) reported 7 minutes ago

  @PGreenwoodCBFM @virginmedia @Virgin Me too 😡been on phone for over an hour passed to 4 different agents who tried but were unaware of it being a national issue. Waiting for a call back. Thanks for post - good to know it is not just me.

• 
  gearoida nic uaid (@gerordaqs) reported 11 minutes ago

  Why do we put up with those 2 ***** on @virginmedia ? Swear to god, don’t want English style arse licking but they could at least support Irish team! #AUSvIRE

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 16 minutes ago

  @virginmedia would you be able to recover my parents landline number if we cancel the contract and swap to you? It appears @youfibre have disconnected the landline number and after 2 days we've had no further information. I've no confidence @youfibre can/will resolve it.

• 
  lois lane (@loislaneonskis) reported 17 minutes ago

  @virginmedia why is your service so unreliable and no one can solve the problem it is a complete disgrace #virginmedia

• 
  G99 (@G99____) reported 17 minutes ago

  @BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad