Virgin Media outages and service status in Welwyn, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Welwyn, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 14, 10:11 PM GMT+1.
- Internet (46%)
- TV (31%)
- Wi-fi (15%)
- Phone (5%)
- E-mail (3%)
The latest reports from users having issues in Welwyn come from postal codes AL6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Welwyn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Welwyn, England
The most recent Virgin Media outage reports came from the following cities: Welwyn, Luton, Waltham Cross, Stevenage, St Albans, Hertford, Letchworth Garden City, Hitchin, Hemel Hempstead, Hatfield, Flitwick, Hoddesdon, Ware, Welwyn Garden City, and Cheshunt.
| City | Problem Type | Report Time |
|---|---|---|
 Welwyn
|
Internet | 4 hours ago |
|
Luton
|
Internet | 6 hours ago |
|
Luton
|
Internet | 16 hours ago |
|
Waltham Cross
|
TV | 1 day ago |
|
Stevenage
|
Phone | 2 days ago |
|
Luton
|
Internet | 5 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England@Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.
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Daymo Alexander (@Daymoalexander) reported from Hemel Hempstead, England@virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
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PAT WEBB (@nan2thou) reported from Enfield Lock, England@virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.
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✨kate✨ (@ushererofsouls) reported from Harlington, England@virginmedia Hi. I can see there’s an ongoing issue with the TV in my area with fix date of 1600hrs 25th. This has been going on for over a week now & the blips/surges through the box & it constantly resetting is becoming really annoying & has even taken the wifi out sometimes.
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Ken Williams (@portishair) reported from Hertfordshire, England@virginmedia the sky sports picture quality is unusually poor today.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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PAT WEBB (@nan2thou) reported from Enfield Lock, EnglandWhen will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.
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Paul Swain (@PaulswainDJ) reported from Kings Langley, England@virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷
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Debbs Durston (@DEDNaive) reported from Enfield Lock, England@virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!
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Niro Knox (@niroknox) reported from Potters Bar, England@richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping
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Michael Butler (@Michael73942063) reported from Welwyn Garden City, England@virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address
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Paul Newby (@paulnewbz) reported from Hoddesdon, England@virginmedia my router is showing a message saying update in progress. It’s been like this all day. Service status says the networks being updated but fix by 3pm. Is there a fix? I cannot log in to the router.
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Chanders (@chanderson76) reported from Stevenage District, England@virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
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shaun Murray (@shaunpmurray49) reported from St Albans, England@virginmedia now my deal had run out I need to cancel the sports . Do i just ring up
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Mel B (@crimimel) reported from Welwyn Garden City, England@virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling
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Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, EnglandThe only good thing these new @virginmedia super hubs are good for is flying out of a window! Dropping internet connection like AH dropping her package on JD’s bed! Fricking awful service!
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia This is the standard service received from you if you have a fault!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Football Sigma (@professort15755) reported@S4mmyuk @virginmedia @DAZNBoxing The fact u paid for this **** says it all hahabab
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JS (@SweeneyJoanne) reported@virginmedia You didn’t turn up again today!!!!!! I have no broadband, no complaint response and horrendous customer service experience.
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LP (@____LP____) reportedJust been ghosted by @virginmedia AI chat bot. Never been ghosted by someone designed to reply to every message before.
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TWheezy (@TheRealTwheezy) reported@virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.
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Macca (@MaccaRuss) reported@DAZNBoxing @virginmedia Black screen for a paid event is piss poor. It’s the same every single time
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South Coast Commuter (@CS_Hants) reported@virginmedia I did. They were of little assistance, never able to provide an accurate update and little benefit when outages occurred so often. Was then advised I could leave free of charge during my last 2 months (which I have) and yet you still charged me. You are an abysmal company 🤬
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Way Of The Hunter 🏴 (@ACaldwell68074) reported@O2 @davehpayne Every time I lTRY log in to my @O2 app, I continually have to sign in through Virgin media which sends email to click link, then repeatedly sends me back to send another email to my account again and so on and on, I don't even have a virgin media account. It's a nightmare.
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Harry Monk (@HarryMonk69535) reported@virginmedia what’s happened to the app ffs can’t sign in
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JS (@SweeneyJoanne) reported@virginmedia I cannot tell you how horrendous my experience has been. 4 weeks later, no install, a broken path and I have no broadband! You didn’t show up again!!!! No communication either.
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RM (@R_M_Bargains) reported@TheiKevin What I don't get is why the @virginmedia iPlayer app hasn't got the UHD streams only the TVs slow built in app