Virgin Media

Virgin Media Outage Report in Welwyn, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Welwyn, Hertfordshire, England 12/18/2025 07:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Welwyn, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Waltham Cross, Stevenage, Luton, St Albans, Hemel Hempstead, Hertford, Buntingford, Welwyn, Hitchin and Flitwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomLetchworth Garden City Internet
United KingdomWaltham Cross Wi-fi
United KingdomStevenage Internet
United KingdomStevenage Wi-fi
United KingdomLuton Internet
United KingdomLuton TV

Community Discussion

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Virgin Media Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • NormskinutsMark Mark (@NormskinutsMark) reported from Hitchin, England

    @virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @virginmedia how do I cancel a technician appoitment tomorrow

  • jamanifin Toby Weston (@jamanifin) reported from St Albans, England

    @virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    Trying to get through to @virginmedia is so pre 1990 !! I just want to talk to a Damn human !!

  • lifeofvanisha Vanisha (@lifeofvanisha) reported from Enfield Lock, England

    Oh come on @virginmedia my internet is ridiculously slow and I'm on the biggest package you guys offer

  • LifeOfTy__ LifeOfTy__ (@LifeOfTy__) reported from Enfield Lock, England

    @virginmedia Sort your shit out. Broadband and TV continuously going down today

  • Ratman46 Ratman 🏍️⚽🇬🇧🇪🇺❄️ (@Ratman46) reported from Broxbourne District, England

    @virginmedia Yes did speak to the team and the only option open to me was to leave, come back as a new customer (send equipment back etc, place new order) or go to another provider. With those 2 options on the table you can see why I've chosen to leave.

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬

  • scotinhitchin CMcC (@scotinhitchin) reported from Hitchin, England

    @virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Parents have had ongoing issues with their internet from @virginmedia for last 6yrs! Had NO internet all over Christmas, new router received still not working. Told due to the size of their house. Now being told have to pay another 30 days for something that doesn’t work

  • Ratman46 Ratman 🏍️⚽🇬🇧🇪🇺❄️ (@Ratman46) reported from Broxbourne District, England

    So I'll be leaving #virginmedia soon as they're only interested in new customers and are not prepared to look at the package I'm on. Hello #SkyQ it's been many years since I've used your service. Hope you look after your loyal customers...

  • warrenbeckwith Warren Beckwith (@warrenbeckwith) reported from London Colney, England

    @virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation

  • Darryl1712 Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England

    @virginmedia Yeah all channels, checked service status already and its showing all is ok

  • munirawilson Munira Wilson MP (@munirawilson) reported from London Colney, England

    I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.

  • JonGledstone Jon Gledstone (@JonGledstone) reported from Hertfordshire, England

    @virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.

  • bobster76 Robert Beahan ❄️☃️🎅🌲 (@bobster76) reported from Hertfordshire, England

    @virginmedia Yes. No known issues. This has been going on for a week now.

  • BubyFish Ian Fish (@BubyFish) reported from Enfield Lock, England

    @virginmedia - it is very rude for your operators to hang up the phone mid conversation especially given how long it takes to get through..

  • GoldSoul_P Prince 👑 🇺🇬 (@GoldSoul_P) reported from Enfield Lock, England

    I swear I’m tired of @virginmedia last week the tv box decides to act up and I had to wait 3 days for a new one and now the broadbands not working so I’m without internet for God knows how long smh

  • lifeofvanisha Vanisha (@lifeofvanisha) reported from Enfield Lock, England

    I am so done with my @virginmedia being so slow

  • StephenLSmith87 Stephen Smith (@StephenLSmith87) reported from Broxbourne District, England

    @virginmedia Can someone please contact me. Been sent a bill for £95 for a missing box which I never received in the first place, I will not be paying this bill.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ElaineBateman15 Elaine Bateman (@ElaineBateman15) reported

    @virginmedia Disgusting service from Virgin Media we are without WiFi until 30th December. Boys so upset they can't play xbox with their friends over the holiday season, we are using all our data which we have to pay for. We have offered to go and pick a hub box up but no! Disgusted

  • paparockmusic Papa Rock (@paparockmusic) reported

    @virginmedia shocking customer service. Tried to cancel weeks ago, kept my account going and cant take no for an answer when offering extortionate deals...NO MEANS NO... how many other customers have you ripped off?

  • ElaineBateman15 Elaine Bateman (@ElaineBateman15) reported

    @virginmedia awful awful service

  • SarahSouthwort9 Sarah Southworth (@SarahSouthwort9) reported

    @virginmedia when will the tv problem be fixed in Blackpool? I don’t want to miss all the Christmas specials 🎄

  • JoJoJo_Alan Joanne-Elizabeth (@JoJoJo_Alan) reported

    @virginmedia we have had no landline since last night and your service status is showing no known problems. Can you please give us an indication on when it will be back up. We live in the KT15 area.

  • frank_gourley Frank Gourley (@frank_gourley) reported

    @virginmedia So issue 1 due to be fix by 12pm.... now 6pm. Issue 2 is 29th Dec. Will Virgin actually get it fixed today? The time of the year when families want their TV. Care to say what the problem is and the reall chances of it being fixed. Registered for text updates. None received!

  • DannyLeeDawber Danny Lee Dawber  🏳️‍🌈 (@DannyLeeDawber) reported

    @virginmedia Well I hope it gets fixed as I've got stuff recording that's obviously gonna fail now I hope there's compensation for this cause its ridiculous

  • pulhamfish Andrew (@pulhamfish) reported

    @virginmedia Although you are not complying to your “ contract” of service .. I still have to give 30 days notice .. think it’s time to reconsider your customer service… very very poor

  • AlanAudioMan Alan AB 🗣🎙 (@AlanAudioMan) reported

    @virginmedia EC, it's more than disappointing. It's poor service. On all levels. I'm not calling anymore today as this needs my full attention when I'm not in Christmas mode. #EggNogged

  • ElaineBateman15 Elaine Bateman (@ElaineBateman15) reported

    @virginmedia we have even offered to go to our local depot and pick a hub box up! I expect if we were new customers this would be sorted out. Look after your existing customer Virgin Media