Virgin Media outages and service status in Welwyn, England

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn, England

The most recent Virgin Media outage reports came from the following cities: Hertford, Hitchin, Letchworth Garden City, Luton, Stevenage, Hemel Hempstead, Potters Bar, St Albans, Welwyn Garden City, Harpenden, Waltham Cross, Hatfield, and Welwyn.

City	Problem Type	Report Time
Hertford	Wi-fi	8 hours ago
Hitchin	E-mail	2 days ago
Letchworth Garden City	Internet	2 days ago
Luton	Internet	3 days ago
Stevenage	Wi-fi	3 days ago
Hitchin	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

• 
  Jesse Bryce (@jesseb4me) reported 5 minutes ago from Luton, England

  @muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.

• 
  Rebecca Dundon (@Rebeccadundon1) reported 7 minutes ago from St Albans, England

  Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password

• 
  Niro Knox (@niroknox) reported 10 minutes ago from Potters Bar, England

  @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

• 
  Ken Williams (@portishair) reported 16 minutes ago from Hertfordshire, England

  @virginmedia the sky sports picture quality is unusually poor today.

• 
  Big E (@lutonmagoo) reported 19 minutes ago from Caddington, England

  @virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?

• 
  🔑 Shawn 🔑 (@s_mann71) reported 19 minutes ago from Enfield Lock, England

  @virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless

• 
  Michael Butler (@Michael73942063) reported 20 minutes ago from Welwyn Garden City, England

  @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 21 minutes ago from Hemel Hempstead, England

  The only good thing these new @virginmedia super hubs are good for is flying out of a window! Dropping internet connection like AH dropping her package on JD’s bed! Fricking awful service!

• 
  Lynn Beattie (@MrsMummypennyUK) reported 23 minutes ago from Knebworth, England

  @virginmedia I am stuck in a broadband contract with u. The upload/download speed is awful. 25 hours to upload a 20 minute video to youtube. 2 mths ive had these issues. Your customer services and fault department cannot fix it. 45 mins on phone. 6 day wait for engineer. Angry.

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 25 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

• 
  Big E (@lutonmagoo) reported 31 minutes ago from Caddington, England

  @virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work

• 
  Alistair 🏴‍☠️ Burns (@gashead) reported 34 minutes ago from Hatfield, England

  Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.

• 
  ian (@bunchyno2) reported 34 minutes ago from Enfield Lock, England

  @virginmedia I have a complaint regarding staff behaviour. Can someone help

• 
  Big E (@lutonmagoo) reported 34 minutes ago from Caddington, England

  @virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 36 minutes ago from Datchworth, England

  @virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!

• 
  Carlo (@Pegnarista) reported 36 minutes ago from Stanstead Abbotts, England

  @virginmedia No advice at all as to what the issue is. Still not fixed.

• 
  Grant Osborn (@Gosbo68) reported 38 minutes ago from Northaw and Cuffley, England

  @virginmedia Wi-Fi still down.

• 
  Jenny_Edwards CBE (@Jenny_Edwards) reported 44 minutes ago from Enfield Lock, England

  @virginmedia Thanks for responding. My modem has yo be reset several times a day. Not a local area issue

• 
  Debbs Durston (@DEDNaive) reported 46 minutes ago from Enfield Lock, England

  @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

• 
  Maz 💙 (@marionmurray13) reported 56 minutes ago from Enfield Lock, England

  @virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Denise Swif5 (@DeniseSwif5) reported 3 minutes ago

  Virgin media Day 18 no service #jokers

• 
  — (@Kurt_Bimpson) reported 5 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Virgin are dreadful and by far have the worst customer service I have ever experienced A genuinely awful company

• 
  🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported 10 minutes ago

  @virginmedia - They need to talk to someone about my account options. They will call me back "later". - They hang up while I am pleading with them to stay on the line.

• 
  Dr Brian O'Connor (@boconnorchest) reported 11 minutes ago

  @Rugby_Scoop @virginmedia I can understand ungracious losers, but being ungracious winners is bizarre. I was beginning to like NZ rugby; now we are back to the one-eyed arrogance of the spear-tackle era. Colin Meads & Ken Catchpole incident will forever be a stain on Kiwi rugby. SA v NZ, who to support?

• 
  Jeff Brattan-Wilson (@brattandeaf) reported 11 minutes ago

  @Si_Vargeson @virginmedia We also are having issues with them. We are new customers and I can confirm that we regretted already and we haven’t even moved properly yet and unlikely it won’t be solved until mid Aug! Thinking about moving to Virgin Media? DONT DO IT!

• 
  James Durrant (@je_durrant) reported 13 minutes ago

  @coveragechecker @virginmedia Was initially a local outage but turned into someone had unplugged my cable at the exchange and it needed replacing. Sh*t happens, I get it, but to leave someone who pays £1500 a year for a service without anything for a month is plain bad

• 
  Alan Roberts (@AlanRob68902430) reported 13 minutes ago

  Anyone know who telecoms ombudsman is to deal with a complaint over @virginmedia and @O2 practises

• 
  K (@Kieranbcfc2) reported 17 minutes ago

  @Rugby_Scoop @virginmedia Mad concept but it is possible for both Ireland to be poor and the ref have had a poor game.

• 
  🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported 20 minutes ago

  @virginmedia - So call customer service. 20 minutes on hold. Finally talk to a human. - Apparently all my renewal offers have expired (they are still showing in the app) - Would I like to renew at 3x the price I am paying.? NO

• 
  Mark Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 🇺🇸 (@BettySwollock) reported 20 minutes ago

  @trapdoor456 @virginmedia Ive been with the now virgin media used to be known as ntl for 30 years , never really had major issues To be honest, I have 1GB and practically get most of that speed , latency is fine , download speeds are atrocious , customer service could do with a overhaul, other than that Nps for me.