Virgin Media outages and service status in Welwyn, England

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn, England

The most recent Virgin Media outage reports came from the following cities: Luton, Welwyn Garden City, Stevenage, Hertford, St Albans, Waltham Cross, Letchworth Garden City, Hemel Hempstead, Hitchin, Welwyn, and Potters Bar.

City	Problem Type	Report Time
Luton	Wi-fi	1 day ago
Welwyn Garden City	Wi-fi	2 days ago
Luton	Internet	2 days ago
Luton	Internet	2 days ago
Luton	Total Blackout	3 days ago
Luton	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

• 
  Big E (@lutonmagoo) reported 1 minute ago from Caddington, England

  @virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work

• 
  Maz 💙 (@marionmurray13) reported 3 minutes ago from Enfield Lock, England

  @virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.

• 
  Jason Flynn 💙 (@jasondflynn) reported 4 minutes ago from Letchworth Garden City, England

  @virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.

• 
  PCPresenter (@PcPresenter) reported 9 minutes ago from Hemel Hempstead, England

  @virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??

• 
  Debbs Durston (@DEDNaive) reported 10 minutes ago from Enfield Lock, England

  @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

• 
  Jason Flynn 💙 (@jasondflynn) reported 10 minutes ago from Letchworth Garden City, England

  @virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?

• 
  Lynn Beattie (@MrsMummypennyUK) reported 17 minutes ago from Knebworth, England

  @virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.

• 
  XxSousaxX (@sousax_x) reported 18 minutes ago from Broxbourne District, England

  @virginmedia no service at all EN8 0DZ and cant gwt onto your website

• 
  Graeme Puttock (@GraemePuttock) reported 22 minutes ago from Enfield Lock, England

  @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 22 minutes ago from Stevenage District, England

  Cheers @virginmedia, I finally get to sit down to watch some TV after being on the go for the past 17 hours to find network errors with my V6 box followed by a huge update. I really enjoy spending what little time I have in the evening rebooting and unplugging cables #frustrated

• 
  Sian Milner (@sianhelena_m) reported 23 minutes ago from Hitchin, England

  @virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…

• 
  Ella A Cutler (@angelstorm13) reported 25 minutes ago from Hatfield, England

  Urgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia

• 
  Danny Tsang (@DannyTsang) reported 27 minutes ago from Stevenage District, England

  @Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.

• 
  shaun Murray (@shaunpmurray49) reported 38 minutes ago from St Albans, England

  @virginmedia now my deal had run out I need to cancel the sports . Do i just ring up

• 
  Big E (@lutonmagoo) reported 44 minutes ago from Caddington, England

  @virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service

• 
  Mel B (@crimimel) reported 47 minutes ago from Welwyn Garden City, England

  @virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling

• 
  Nick Chainey 💙 (@NLFG) reported 49 minutes ago from Hemel Hempstead, England

  @virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼

• 
  Ella A Cutler (@angelstorm13) reported 52 minutes ago from Welwyn Hatfield, England

  And it's down again. #virginmedia

• 
  ✨kate✨ (@ushererofsouls) reported 52 minutes ago from Harlington, England

  @virginmedia Hi. I can see there’s an ongoing issue with the TV in my area with fix date of 1600hrs 25th. This has been going on for over a week now & the blips/surges through the box & it constantly resetting is becoming really annoying & has even taken the wifi out sometimes.

• 
  Rebecca Dundon (@Rebeccadundon1) reported 59 minutes ago from St Albans, England

  Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Escape to the Garden (@JanetsEscapades) reported 1 minute ago

  @virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!

• 
  ^Gavstar^ (@Englandgav) reported 5 minutes ago

  Hey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue

• 
  Paul O'Brien (@PaulOBrienKil) reported 6 minutes ago

  @VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Connor Wilson (@ConnorTWilson) reported 7 minutes ago

  Virgin Media wifi is just **** innit

• 
  Martin (@lionking2014) reported 8 minutes ago

  @JuanSpanishfly @LPXIOP @virginmedia I know how it works I was using voip 30 years ago!... The problem is the virgin broadband is down more often than the virgin phone line... So seems like I am losing a reliable landline line to go over a dodgy broadband one!

• 
  Helen Bedford (@helenxbedford) reported 10 minutes ago

  @virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?

• 
  Lee Harris (@LeeHarris) reported 13 minutes ago

  Hey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!

• 
  Karen Barker 🐈 🔭🐝🌹🍅 (@Kiai_Kas) reported 14 minutes ago

  Why are the match streams not working for tonight's matches @SkyFootball @virginmedia People pay a lot of money for this so-called service. It's not good enough

• 
  Rach A (@Rach_EL_1982) reported 15 minutes ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  Paddy Sweeney (@PaddySw99745534) reported 18 minutes ago

  @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney