Virgin Media Outage Report in Stevenage, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Stevenage come from postal codes SG1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: St Albans, Luton, Ware, Letchworth Garden City, Stevenage, Welwyn Garden City, Hoddesdon, Hemel Hempstead, Hitchin and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Internet | |
| Luton |
Wi-fi | |
| Ware |
Internet | |
| Luton |
Internet | |
| Luton |
Total Blackout | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
-
Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia #virginmedia lied to me when I join the network they I get a recommendation offer but I don’t get 😣
-
M.I.K.E.Y
(@MikezHR) reported
from
Luton, England
Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
-
james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.
-
Lee Gildersleve
(@lotfredjanlee) reported
from
Watton at Stone, England
@virginmedia my WiFi is so bad that come 7pm we have to switch it if on our phones and use our data. I’ve just tried to book a service call only to be told I can’t as they are doing work on our area and it will automatically get cancelled. It’s been bad for a year now!!!!
-
Robert Beahan 💙
(@bobster76) reported
from
Hertfordshire, England
Hi @virginmedia, my tv service isn’t working. Are there any issues in the SG14 area, please?
-
james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.
-
Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia No known issues on everything (broadband tv & phone)
-
Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia loving the great customer services #NOT. No reply to my tweet from this morning! When this issue is repaired I demand a deduction, as this issue looks like it is going to affect my wife’s work tomorrow!
-
Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!
-
tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service
-
Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
-
Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia Via email and even I called the customer service also 😞
-
Robert Beahan 💙
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Thanks. I’ve clicked the link but it only tells me there is no known issue. Is it possible to speak to a human being, please?
-
stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Yes I have spoken to your tech guys. I have tried everything they suggested to no avail. All they say is I need to pay £5 extra a month for a booster which I think is unfair as I have done nothing to cause this issue
-
Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia WiFi isn’t a 100% but tv is working fine. I’m pretty sure that I am paying too much for just WiFi and tv, on my account says I have a phone line which I never had??
-
stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Not really sure. All I know is that for some reason in various parts of my house the signal becomes very poor. Whereas it used to be perfect. Hub has been in the same place since I’ve had it.
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia £90 a month for an absolute rubbish service called the other day and the favorite saying was reboot was supposed to be put through through to the technical department on to hold on for 25 mins I gave up had to send this not using WiFi
-
Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had a merry go round of experiences for the last few months I’ve had to give advice to managers engineers etc when I contact about issues I want to out this forwards do a job do it right correct. Say a time call me don’t not call happened 3+ times 1/2
-
tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Emma Blemings💙🎓
(@EmmaBlemings) reported
@virginmedia I can’t, I’m having a bad flair with my condition. I’m stuck in bed I will have to ring for help. I can’t be checking things atm I’ve done all that before I purchased the BT discs I shouldn’t have to be going around in circles. I’m not asking for much just for it be ok
-
Shane Woodward
(@basicchipmunk) reported
@BBCWatchdog @virginmedia So Virgin have over charged me twice now i have raised 4 complaints, tried to call many times NO Answer or reply. Lots of evidence available of original contract and the overcharging ect.. PLEASE HELP!!
-
TerraceFabulous
(@TerraceFabulous) reported
@virginmedia Now they said to phone on the 20th at 8am. It’s not a black Friday sale, I’m paying for a service I can’t get. My kids can’t log on unless I use a neighbours wifi. What do I do?
-
Studdy
(@TheRealStuddy) reported
Honesty with how bad @virginmedia is lately, I’d actually rather a slower guaranteed speed than have 1 day of decent connection then 6 days of 5% what we pay for, I’m paying for 250+ mbps, and at the moment I’m getting “unable to connect” or 12mbps... come Virgin, sort is out
-
BT
(@TraylerBE) reported
@virginmedia Will someone then get in touch with me easier than having to wait for a tweet? Can my concerns also be passed onto the team responsible for my contract renewal. Unless there is a fix available I will be going elsewhere when my contract is up at the end of the month.
-
Rob
(@robdrfc4eva) reported
@virginmedia Only issue with that is it only covers broadband and phone line which are fine :(
-
Rob
(@hadders08) reported
@virginmedia I call back and then you pick up and drop the call. Really piss poor.
-
Emma Blemings💙🎓
(@EmmaBlemings) reported
@virginmedia Tv’s are on wired connections through BT whole home disc. We tried your plug in signal booster and they were no help whatsoever. I wouldn’t mind our house is a three bedroom. Without the disc’s we couldn’t get signal upstairs. You used to be awesome in this area. I have the app
-
Robbie Sharp
(@RobbieSharp15) reported
@virginmedia been a customer for over 30 years for some reason virgin disconnected all my services today their error I have now been on the phone for 3 hours and they can’t re connect ???? Didn’t even get to have pancakes !!! Great advert for sky @wasteofspace
-
Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone