Virgin Media outages and service status in Stevenage, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Stevenage, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 29, 4:35 PM GMT+1.
- Internet (44%)
- TV (37%)
- Wi-fi (14%)
- E-mail (2%)
- Total Blackout (2%)
The latest reports from users having issues in Stevenage come from postal codes SG1 and SG2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stevenage, England
The most recent Virgin Media outage reports came from the following cities: Luton, Hertford, Hitchin, Letchworth Garden City, Stevenage, Hemel Hempstead, Henlow, St Albans, Welwyn Garden City, Harpenden, Hatfield, and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 16 hours ago |
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Wi-fi | 4 days ago |
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6 days ago | |
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Internet | 6 days ago |
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Internet | 7 days ago |
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Wi-fi | 7 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.
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shaun Murray (@shaunpmurray49) reported from St Albans, England@virginmedia now my deal had run out I need to cancel the sports . Do i just ring up
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Ella A Cutler (@angelstorm13) reported from Hatfield, EnglandUrgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia
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VAS (@johnvasili1) reported from Hertfordshire, England@virginmedia Again why send me a bill when I'm no longer a customer
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Ken Williams (@portishair) reported from Hertfordshire, England@virginmedia the sky sports picture quality is unusually poor today.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Robert Frame (@hiaw61) reported from Hatfield, England@virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave
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Patricia Rayney Ⓥ (@TriciaCaputo) reported from Luton, England@virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.
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Tim Read (@TimRead1971) reported from Hertfordshire, England@virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.
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mel smith (@melsmith25) reported from Hoddesdon, England@virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way
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Weanie4🇬🇧🏴 (@Weanie4) reported from Stotfold, England@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
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Ella A Cutler (@angelstorm13) reported from Hatfield, EnglandVirgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Steve Dunn (@SteveDunn09) reported from Harpenden, England@virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, EnglandVIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
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DarylSThompson (@DarylSThompson) reported from Harpenden, England@virginmedia no updates since 15:30 is really quite poor...
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England@virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England@virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sam (@5amcoek) reported@virginmedia anyway to get an update on when my broadband will be fixed? Been almost 24 hours now with no service
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John deakins (@Deaks_uk) reported@virginmedia I am trying to get hold of someone to help but I can’t get any support
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Berk (@trapdoor456) reported@njjea @MrsGuiltyRage @virginmedia I went on a compare site & looked at reviews for stability & customer service etc Tbh with the shite ive had with Virgin the last 6 months, id have gone with Big Bobs Bastard Broadband to get away from em!
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“No Comment” 🏴🍀 (@TheDjOfChoice) reported@AlanRob68902430 @Bbmorg Can you drive about with virgin media and get signal even when you are in remote areas ?
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🇬🇧🏴Big Bad Wolf🏴🇬🇧 (@BigBadWolf137) reported@trapdoor456 @virginmedia I tried, after 3 months of bullshit, it was brought into my house behind my fryer as this was and i quote ' the only place it can go' They may have sorted themselves out by now but I have heard mixed reviews so make sure to have the option to cancel
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K (@QuanTuM_kL) reported@JJMootts @virginmedia I don't get why everyone moans, been with them for nearly 20 years and might have had 3 issues, it's almost never down, the internet speeds are far beyond what any other provider can do, although the others may have finally caught up, for years it wasn't close.
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Adam Fletcher (@Fletchmyster85) reported@virginmedia It's tells me you'll be in touch within 48 hours, it's now over 72 hours and nothing. You didn't send me an email with my ticket details of the complaint, got back to the page to make a note 20mins later and the page had gone. Absolute shambles. Broken service & broken support!
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lucy barnett (@lucebarnett) reported@EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service
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sam (@5amcoek) reported@virginmedia anyway to get a proper update on the outage near me? Broadband has been off most of today and every fix just keeps getting delayed
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John Spencer 555 (@johnspencer555) reported@virginmedia 00435069032 India accent guy phoned, He said 'He said Hello I'm virgin media, hello, how are you today', I put phone down. Phone Call Scam. #phone #call #scam