Virgin Media outages and service status in Stevenage, England

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stevenage, England

The most recent Virgin Media outage reports came from the following cities: Hitchin, Hatfield, Luton, Letchworth Garden City, Stevenage, Welwyn, St Albans, Hertford, Hemel Hempstead, Henlow, Hoddesdon, Ware, and Welwyn Garden City.

City	Problem Type	Report Time
Hitchin	Total Blackout	5 hours ago
Hatfield	Internet	3 days ago
Luton	Total Blackout	3 days ago
Letchworth Garden City	Internet	4 days ago
Stevenage	Internet	4 days ago
Welwyn	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

• 
  Big E (@lutonmagoo) reported 16 seconds ago from Caddington, England

  @virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday

• 
  Jason Flynn 💙 (@jasondflynn) reported 1 minute ago from Letchworth Garden City, England

  @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

• 
  Carlo (@Pegnarista) reported 3 minutes ago from Stanstead Abbotts, England

  @virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.

• 
  Danny Tsang (@DannyTsang) reported 4 minutes ago from Stevenage District, England

  @Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.

• 
  Steve (@StevenCudd2) reported 6 minutes ago from Hoddesdon, England

  @virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!

• 
  Jason Flynn 💙 (@jasondflynn) reported 8 minutes ago from Letchworth Garden City, England

  @virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.

• 
  Ella A Cutler (@angelstorm13) reported 15 minutes ago from Welwyn Hatfield, England

  Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 21 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 22 minutes ago from Broxbourne District, England

  More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

• 
  VAS (@johnvasili1) reported 29 minutes ago from Hertfordshire, England

  @virginmedia Again why send me a bill when I'm no longer a customer

• 
  NannyDebbs (@NannyDebbs) reported 33 minutes ago from Hemel Hempstead, England

  @virginmedia HP2 TV and Website down from 11am fix time please

• 
  mel smith (@melsmith25) reported 40 minutes ago from Hoddesdon, England

  @virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way

• 
  Nicholas Jemetta (@nicholasjemetta) reported 40 minutes ago from Hitchin, England

  @virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?

• 
  Lynn Beattie (@MrsMummypennyUK) reported 41 minutes ago from Knebworth, England

  @virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 41 minutes ago from Datchworth, England

  @virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!

• 
  🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported 44 minutes ago from Luton, England

  @virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.

• 
  Big E (@lutonmagoo) reported 47 minutes ago from Caddington, England

  @virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information

• 
  HK (@harrydotcom_) reported 52 minutes ago from St Albans, England

  Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰

• 
  Michael Butler (@Michael73942063) reported 52 minutes ago from Welwyn Garden City, England

  @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

• 
  Harold Wicks (@hw_renewe) reported 55 minutes ago from Hemel Hempstead, England

  @virginmedia “Have you checked for any issues in your area” No I have not checked that link. It is intermittent; one minute it is useable and next the internet service is missing; it is regular occurrence, happens almost daily!?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported 6 minutes ago

  @virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.

• 
  Jonny (@MisterBeergut) reported 7 minutes ago

  @Kirsty_x85 @virginmedia Many company sales people do this, because they have been told that not knocking is following the cold calling rules. The posting of cards through letterboxes is what most of them do instead. I have the same problem. At least you were not disturbed by the hard sell.

• 
  Frazzz (@FrazzzYT) reported 9 minutes ago

  I guess @virginmedia hardware can't handle a little rain? No wonder they go down so much in Scotland -_-

• 
  STEPHEN (@stevied151181) reported 12 minutes ago

  @virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  TWheezy (@TheRealTwheezy) reported 13 minutes ago

  @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.

• 
  Anthony Ellis (@WentTimb) reported 19 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Charlotte 🦄🧚‍♀️ (@char_bone) reported 22 minutes ago

  @DiBrander We left Virgin Media because they were awful at fixing issues. We had a fault go on for over a month but no compensation because you have to have full service loss. It was over £90 a month too.

• 
  Paul Toner (@paul_k_toner) reported 23 minutes ago

  @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

• 
  MR COOL (@Lifeline04India) reported 25 minutes ago

  @virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently

• 
  Chris (@ChrisLew300) reported 27 minutes ago

  @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.