Virgin Media Outage Report in Stevenage, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Stevenage come from postal codes SG1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Stevenage, St Albans, Shefford, Henlow, Welwyn Garden City, Letchworth Garden City, Hoddesdon, Hitchin, Welwyn, Hemel Hempstead and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Total Blackout | |
| Stevenage |
Total Blackout | |
| Luton |
Internet | |
| Luton |
Internet | |
| St Albans |
Internet | |
| St Albans |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
-
Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
-
John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
-
John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
-
John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
-
Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.
-
Mike Desborough
(@mjdes) reported
from
Stevenage District, England
@virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information
-
Vision Elite Media
(@vision_e_media) reported
from
Hertfordshire, England
@virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mojitone 🇺🇦 🇪🇺
(@Mojitone) reported
@virginmedia My dad isn't a smartphone user. He's tried the rest. Standard responses just aren't enough sometimes, it takes a person to show interest to get an issue resolved. It's a shame that a communications specialist can't offer this.
-
LOL_VO
(@LOL_VO) reported
@virginmedia No. Busy today. Tried the text service and that got stuck in a loop asking what service and WhatsApp.
-
Paul Jukes A874036
(@UnicornRunning) reported
@virginmedia I logged into the Service Status page with the affected account, it said there were no issue on the phones. I then called the helpline and after entering the affected number it said there was an issue with phones in the area.
-
Paul Tandy
(@Tando74) reported
@virginmedia This has been an ongoing issue for as long as I can remember, boosters sent out and no change - but to answer yr question I’m not really sure
-
Louise Bryce
(@loubryce) reported
@virginmedia It's clear from this entire charade, firstly with resolution team and now you, that Virgin has no respect for its customers. Contract signed. Money made. Service brick wall. And insincere apology above to round it all off.
-
Jef 🇺🇦
(@jef722) reported
@btsport @btsportfootball @virginmedia The sound is completely out of sync whilst watching the football on BT Sport Ultimate channel 531 but no issue on the HD channel 527 Anyone else have these issues?
-
Ant
(@AnthonySwinhoe) reported
@virginmedia s Been trying to set up a new email account with yourselves for nearly a week now and still waiting for you to get back for help. Not impressed
-
Jeet Toh
(@Tech_jeet) reported
@virginmedia That's 4 times now and nope still on hold and trying via WhatsApp. I've didn't expect this level of bad service after been a customer for so long.
-
Jennie Runnalls
(@jenrun) reported
@virginmedia Renewed my contract yesterday. Told them I also had a fault with my box. Engineer checked and is faulty but sending the same old set top box that isn’t even compatible with itv hub. Why don’t you allow loyal customers to have a latest box like you do new customers? Will cancel!
-
Jonathan Weeks
(@weeksjm19) reported
@virginmedia I have no idea. I notice occasionally when the V6 box is on the network light comes on, on the box. The box is connected via Ethernet cable. Is it a case of to many devices connected via WiFi or is it a hub problem?