Virgin Media outages and service status in Stevenage, England

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stevenage, England

The most recent Virgin Media outage reports came from the following cities: Luton, Hemel Hempstead, Henlow, Hitchin, Hatfield, Hertford, Stevenage, St Albans, Hoddesdon, Ware, Letchworth Garden City, and Welwyn Garden City.

City	Problem Type	Report Time
Luton	Internet	1 day ago
Hemel Hempstead	E-mail	1 day ago
Hemel Hempstead	TV	2 days ago
Henlow	Internet	3 days ago
Luton	Internet	4 days ago
Luton	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 2 minutes ago from Broxbourne District, England

  @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 11 minutes ago from Broxbourne District, England

  VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

• 
  DarylSThompson (@DarylSThompson) reported 15 minutes ago from Harpenden, England

  @virginmedia no updates since 15:30 is really quite poor...

• 
  🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported 18 minutes ago from Luton, England

  @virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.

• 
  Jason Flynn 💙 (@jasondflynn) reported 19 minutes ago from Letchworth Garden City, England

  @virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 22 minutes ago from Hemel Hempstead, England

  @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

• 
  Big E (@lutonmagoo) reported 24 minutes ago from Caddington, England

  @virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday

• 
  Jason Flynn 💙 (@jasondflynn) reported 27 minutes ago from Letchworth Garden City, England

  @virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?

• 
  Jason Flynn 💙 (@jasondflynn) reported 29 minutes ago from Letchworth Garden City, England

  @StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 29 minutes ago from Broxbourne District, England

  More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

• 
  Sian Milner (@sianhelena_m) reported 32 minutes ago from Hitchin, England

  @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

• 
  🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported 34 minutes ago from Luton, England

  @virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider

• 
  John Aitken (@johnait72020789) reported 35 minutes ago from Stotfold, England

  @virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.

• 
  HK (@harrydotcom_) reported 36 minutes ago from St Albans, England

  Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰

• 
  Patricia Rayney Ⓥ (@TriciaCaputo) reported 41 minutes ago from Luton, England

  @virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 44 minutes ago from Stevenage District, England

  Cheers @virginmedia, I finally get to sit down to watch some TV after being on the go for the past 17 hours to find network errors with my V6 box followed by a huge update. I really enjoy spending what little time I have in the evening rebooting and unplugging cables #frustrated

• 
  Ella A Cutler (@angelstorm13) reported 45 minutes ago from Hatfield, England

  Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

• 
  Lisa Kathryn (@LisaKathryn5) reported 45 minutes ago from St Albans, England

  @virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?

• 
  🎀･ﾟ✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀 (@LadyNajaGirl) reported 50 minutes ago from Luton, England

  @virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.

• 
  JAS 🇮🇳 🇬🇧 (@jas9029) reported 58 minutes ago from St Albans, England

  @virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manoj Parmar (@MannyParmar) reported 4 minutes ago

  @virginmedia you’ve made no provisions for your vulnerable customers in the LE5 5AA area after a lightning strike took out comms for everyone? Your estimated time to fix has gone from 24 hours to 4th June which is over a week away! How are life line pendants going to work?

• 
  megb (@Gbarch1) reported 7 minutes ago

  @virginmedia Our service has been down since 10pm Thursday 28th. Latest updates keep pushing reconnection forward to latest info: 1st June 12pm. What on earth are you doing? Clearly not working on Friday-Sunday. Replies have dried up and your Whatsapp is disabled. We pay £123 pm

• 
  Dominic Hanley (@Dominiho7) reported 9 minutes ago

  @JaneEyreAtHeart @virginmedia They offered a way of dropping it off at an O2 store which again was a bit of a mission to get too. Eventually a friend who had come over offered to take it as he was going that way. He had his own issues with Virgin though so knew where we were coming from!

• 
  Eimhéar Murphy (@EimhearMurphy) reported 10 minutes ago

  @LitterOlivia @PeteUK7 @virginmedia I remember having them when I was at uni! Their service was horrendous and signal was diabolical. Never went near them since.

• 
  Kirstie (@Kirstiefk) reported 11 minutes ago

  @PeteUK7 @virginmedia Geez is this still happening? I had this problem with them when my dad died at the end of 2015 and had hoped it was a one off. They even phoned and asked to speak to my dad (despite me being PofA during life) for his permission to deal with me. I hope you get sorted quickly

• 
  Miles (@milesc2003) reported 15 minutes ago

  @virginmedia “Intermittent signal in your area” check back in, in X amount of hours. Been that way since 7am this morning. I get that something has gone wrong beyond your control. But to know what has gone wrong would be nice to know. Thanks

• 
  Liv 💚🫶🐅📚 (@LivThms) reported 17 minutes ago

  @britfoodfinder @virginmedia They had a major crash last August...thats when my issue started. After that it wouldnt accept my password, asked for a passkey which I'd never even set up, but didnt provide an option to do so even an 'Ive forgotten my passkey...' etc.

• 
  d_f1888 (@df1888) reported 21 minutes ago

  @virginmedia @LutzSchueler We’ve been trying to have VM install fibre bb to our home after multiple postponements, numerous phone calls, raising 3 complaints, even emailing the CEO office(who haven’t responded) we are still waiting for the service to be installed.

• 
  Rebecca (@RumouredRebecca) reported 25 minutes ago

  @virginmedia No thanks. We are switching to Sky in 12 days. The bill is extortionate and the service abysmal. Appreciate the message though

• 
  Humans Being Clever (@HBG_CLEVER) reported 26 minutes ago

  @virginmedia I’ve now been told SEVEN times that an incorrect final bill charge would be removed, yet it’s still showing and I’m still chasing. Account no. 223578504. Please issue a corrected final bill and confirm no collections/credit impact, or I’ll contact the ombudsman