Virgin Media outages and service status in Stevenage, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Stevenage, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 9, 6:52 PM GMT+1.
- Internet (40%)
- TV (35%)
- Total Blackout (15%)
- Wi-fi (9%)
- Phone (2%)
The latest reports from users having issues in Stevenage come from postal codes SG1 and SG2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stevenage, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Stevenage, St Albans, Hitchin, Luton, Hertford, Welwyn Garden City, Hemel Hempstead, Harpenden, Henlow, Hatfield, Welwyn, Hoddesdon, and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City
|
Internet | 12 hours ago |
|
Stevenage
|
Internet | 18 hours ago |
|
St Albans
|
Internet | 4 days ago |
|
Hitchin
|
TV | 5 days ago |
|
Luton
|
Internet | 6 days ago |
|
Letchworth Garden City
|
TV | 7 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
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Virgin Media Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
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Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England@virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.
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PCPresenter (@PcPresenter) reported from Hemel Hempstead, England@virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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DarylSThompson (@DarylSThompson) reported from Harpenden, England@virginmedia no updates since 15:30 is really quite poor...
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England@virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive
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XxSousaxX (@sousax_x) reported from Broxbourne District, England@Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing
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Abi (@ABeeeABeee) reported from Stotfold, England@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia It’s not specific to me; and to be honest I’m not really bothered. The problem is your marketing 5G phones in areas that don’t have 5G which is affectively mis-selling. Probably something you should look into.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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🎀･ﾟ✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀 (@LadyNajaGirl) reported from Luton, England@virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.
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Daymo Alexander (@Daymoalexander) reported from Hemel Hempstead, England@virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer
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Robert Frame (@hiaw61) reported from Hatfield, England@virginmedia I need someone to call me and I have raised yet another complaint on the website this is the 4th complaint with no response C-0609211914
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England@virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.
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JAS 🇮🇳 🇬🇧 (@jas9029) reported from St Albans, England@virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Stokes (@RobStokes1965) reported@Ofcom I was diagnosed with leukemia in August 2023 I had to stop work so I had no money @virginmedia would not allow me to cancel my subscription but no compensation for me where is all the money going
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Jonathan Kirk (@doubledutch13) reported@virginmedia having been treated disgracefully just after my wife died I’m delight you are 28 000 000 lighter in the pocket. You were truly awful and I’ll never ever use you again. Ever. #youdeserveit #laughingnow
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Rosario Munday (@RosMunday27) reported@virginmedia glad Virgin have been taken to task. It took me months to leave, services cut off for no reason, I'm disabled left me without a phone when I complained they would put me on hold and cut me off My last complaint wasn't even acknowledged let alone dealt with! Shameful
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Rob Heneghan (@robheneghan) reported@virginmedia There is a known issue. But the time it’s getting fixed is changing every few hours. And not for the better. As a laying customer we need to know when it will be coming back on as right now I’m using my mobile data for myself and children
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Simone-Lee Deal (@StiffNips2) reported@ChrisCorney1 Had that with my 91 yr old mum, she was charged 2x the going rate by Virgin, had dementia and obvs couldn't remember what her password was, so Virgin wouldn't let her cancel. I got there in the end, but @virginmedia are bastards
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d f (@ToddCoxeter) reported@Shiv_who_burns @virginmedia Rude, no? I swear that, for Virgin, mumbling in accents in a noisy call centre is a deliberate tactic. Anyhow. I switched to basically a business broadband. It's both a bit dear, and cheaper than those pirates.
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davy patterson (@DavySdpatterson) reported@virginmedia ! Slap it up you ! #yeeeeeeo! #the worst stress and worry ever ! #never ever again 👎
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Shaun Key (@SKEY2011) reported@virginmedia So your going to give us a discount next month then as I’m paying for a service that I’m not getting, no internet no tv no World Cup, !!!!! Get it sorted!!
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Kathy Miller (@KathyMi25429227) reported@virginmedia appalling service...on hold 15 mins and counting after nighmare getting to a point where I wait! C'mon..you charge enough
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Harry Kryshna (@harry_kryshna) reported@BBCBreakfast @virginmedia customer service is still atrocious.