Virgin Media Outage Report in Stevenage, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (42%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Hitchin, Baldock, Hemel Hempstead, Luton, Henlow, Hertford, Welwyn Garden City, Stevenage, Hoddesdon, St Albans, Hatfield and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Internet | |
| Hitchin |
Total Blackout | |
| Baldock |
Internet | |
| Hemel Hempstead |
Internet | |
| Luton |
Phone | |
| Henlow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
-
Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?
-
HK
(@harrydotcom_) reported
from
St Albans, England
Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰
-
maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.
-
DarylSThompson
(@DarylSThompson) reported
from
Harpenden, England
@virginmedia @kamikaz3Topnam Wow, that may be one of the worst responses I've seen...
-
Patricia Rayney Ⓥ
(@TriciaCaputo) reported
from
Luton, England
@virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.
-
Tim Read
(@TimRead1971) reported
from
Hertfordshire, England
@virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.
-
John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️
(@JB_CFFire) reported
from
Hertfordshire, England
@Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.
-
Nik Lane
(@NikLane7) reported
from
Hertfordshire, England
@TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet
-
maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.
-
Iggle Piggle Guinea Pigs
(@PigsIggle) reported
from
Letchworth Garden City, England
@virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating
-
Mark
(@moffmark) reported
from
Hertfordshire, England
@virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm
-
maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia Landline is still NOT working. Try ringing yourself.
-
Phil Campbell
(@PhilCampbell_) reported
from
Hemel Hempstead, England
@virginmedia No. There never are. I've had issues with this since I'd had it installed.
-
DarylSThompson
(@DarylSThompson) reported
from
Harpenden, England
@virginmedia no updates since 15:30 is really quite poor...
-
NannyDebbs
(@NannyDebbs) reported
from
Hemel Hempstead, England
@virginmedia HP2 TV and Website down from 11am fix time please
-
Nicholas Jemetta
(@nicholasjemetta) reported
from
Hitchin, England
@virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?
-
John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️
(@JB_CFFire) reported
from
Hertfordshire, England
@Paulos_the_fog @virginmedia Because of home working I upgraded to 350mbps package and was getting that until a few months ago measured using a variety of apps - now it’s down to 80 consistently.
-
mel smith
(@melsmith25) reported
from
Hoddesdon, England
@virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave
-
JAS 🇮🇳 🇬🇧
(@jas9029) reported
from
St Albans, England
@virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Keith Denton
(@KeithDenton17) reported
@virginmedia please advise if you are experiencing issues in the EX4 area, no wifi for the last hour but outage checker stating no issues??
-
Mark Smith
(@smoggy_smithy) reported
@jamiemadden1989 @virginmedia You can’t do a speed test on wifi. So many things can interfere with it. Plug a laptop into the back of the router with a cat5e cable (or better) then run the same test. I’m not saying you don’t have an issue, as you may well might, but at least you can rule out the wifi signal.
-
Yung General
(@XIXMusic) reported
@virginmedia Hello, I'm having massive issues with my WiFi today. It's been rebooted several times. It'll work for a bit then cut out again. A green light has come on a few times.
-
spooky froggie 🐸
(@sapphicfrog) reported
@virginmedia hi my broadband has been going down every few minutes for the past couple of days. website says no faults in post code area. have been turning router off/on no different still down. please advise?
-
Kathy-Jane Stevenson #NicolaWalkerFan ❤️
(@HannahDefoe22) reported
@virginmedia I’ve had no internet for two days and I’m being told that I have to wait until Friday for someone to come out and fix it!
-
Neil Keenan
(@keezo1985) reported
@virginmedia While I’ve removed the white box inside my house I still have some cabling coming through the wall from the brown box outside. Is this something that VM is able to remove for me as I worry about causing issues to be broadband connection if I try to remove them myself.
-
Jedi Avenger 🖤✊🏿🏳️🌈🏴🇺🇦♿💛💜
(@avenger_grey) reported
@virginmedia your broadband is terrible! I pay you £66 a month for the privilege of constant WiFi drops or complete Internet outage. We've had a replacement router but it's still happening every day. You're not providing the service I pay for!
-
Mr Rumpy
(@MrRumpy) reported
@virginmedia No, I have tried to raise a complaint 12 times over phone, online and WhatsApp, every time being put through to another department. The worst customer service I’ve ever had
-
Beverley S
(@Blueboo_UKF) reported
@virginmedia bad request on website when trying to amend package and long queue on phone.
-
Snake Plisken🏴
(@pancaketheduck) reported
@virginmedia no attempt to retain customers Is surely a bad business plan ? Customer for 20 plus years shocking treatment by Virgin