Virgin Media outages and service status in Shefford, England

Problems in the last 24 hours in Shefford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shefford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shefford, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Stevenage, Bedford, Flitwick, Luton, Dunstable, Hitchin, Henlow, and Biggleswade.

City	Problem Type	Report Time
Letchworth Garden City	Wi-fi	13 hours ago
Stevenage	TV	14 hours ago
Letchworth Garden City	TV	14 hours ago
Bedford	Internet	15 hours ago
Stevenage	TV	18 hours ago
Flitwick	TV	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shefford, England

Latest outage, problems and issue reports in Shefford and nearby locations:

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 3 minutes ago from Stevenage District, England

  Cheers @virginmedia, I finally get to sit down to watch some TV after being on the go for the past 17 hours to find network errors with my V6 box followed by a huge update. I really enjoy spending what little time I have in the evening rebooting and unplugging cables #frustrated

• 
  John Aitken (@johnait72020789) reported 7 minutes ago from Stotfold, England

  @virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.

• 
  Big E (@lutonmagoo) reported 10 minutes ago from Caddington, England

  @virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone

• 
  Nancy Paladina (@NPaladina) reported 17 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  Jesse Bryce (@jesseb4me) reported 21 minutes ago from Luton, England

  @muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.

• 
  Jason Flynn 💙 (@jasondflynn) reported 26 minutes ago from Letchworth Garden City, England

  @StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.

• 
  Tony (@tony_cop) reported 26 minutes ago from Ampthill, England

  @LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles

• 
  Aran Dove (@adove109) reported 29 minutes ago from Stevenage District, England

  @virginmedia Hi, so atleast once a week my internet stops working... I’ve done the usual reboot etc. Last time I rang up because I’ve had enough of it, especially with my package going form £28 to £43. When I rang the technician done some kind of reboot to help stop this problem.

• 
  Jason Flynn 💙 (@jasondflynn) reported 31 minutes ago from Letchworth Garden City, England

  @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

• 
  Phyllis Charles (@flissaggie) reported 32 minutes ago from Luton, England

  @virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!

• 
  Hollie O'Connor (@Holliejoanne23) reported 32 minutes ago from Stevenage District, England

  Hi @virginmedia I’ve just been on hold for an hour as I need to speak to you on behalf of my Nan who have recently been widowed. Your colleague has just hung up on me mid-conversation. Can somebody call me back please as a matter of urgency, she is a vulnerable customer.

• 
  Sian Milner (@sianhelena_m) reported 38 minutes ago from Hitchin, England

  @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

• 
  purplewisdom (@PurpleWisdom) reported 38 minutes ago from Bedford, England

  @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

• 
  Big E (@lutonmagoo) reported 42 minutes ago from Caddington, England

  @virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday

• 
  Jason Flynn 💙 (@jasondflynn) reported 52 minutes ago from Letchworth Garden City, England

  @Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.

• 
  Paul Clayton (@PaulClayton25) reported 54 minutes ago from Stevenage District, England

  @virginmedia loving the great customer services #NOT. No reply to my tweet from this morning! When this issue is repaired I demand a deduction, as this issue looks like it is going to affect my wife’s work tomorrow!

• 
  Mike Desborough (@mjdes) reported 57 minutes ago from Stevenage District, England

  @virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.

• 
  Lee Hammond (@StopItRawr) reported 58 minutes ago from Biggleswade, England

  @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

• 
  dan@randrhotrodimports (@Dan_lutonbear) reported 60 minutes ago from Luton, England

  @virginmedia Same as usual. Bots. Round and round in circles I want to cancel virgin media. Maybe you will contact me when I cancel any further direct debit payment 😡😡😡

• 
  dan@randrhotrodimports (@Dan_lutonbear) reported 60 minutes ago from Luton, England

  @virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John B (@JohnBar72896911) reported 6 minutes ago

  @ian_Leeds_UK @LouiseTregidgo @virginmedia Mine is not fixed! 24-48 hours they said, if so I miss the football, which I pay extra for. Im aware bigger issues but doesnt mean people cant expect updates hours after an issue occured.

• 
  Sarah (@sarahdaxsarah) reported 7 minutes ago

  @virginmedia Still no TV service since Thursday night, absolutely appalling service @virginmedia !!!

• 
  Allan (@allanp_85) reported 7 minutes ago

  @virginmedia Your WiFi is horse ****!

• 
  Kashmira Irani (@haircut52) reported 7 minutes ago

  @virginmedia your customer service is atrocious. Tried to get an engineer visit as not getting barely any channels. On the phone now for 30 minutes This problem has happened before . Only an engineer can fix this. HELP

• 
  Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported 12 minutes ago

  @virginmedia I hereby request compensation for lack of service and breach of service contract. Please DM me the forms to complete. I request acknowledgement of this message. @Ofcom @BBCTech

• 
  John Smith ⚒ 🇬🇧 (@JohnSmi34115189) reported 13 minutes ago

  @virginmedia Get a move on. Sick of your shoddy service. Can't even call customer support.

• 
  Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported 23 minutes ago

  @virginmedia Are we getting compensation for the failure of the tv service this morning

• 
  Gillian Carrick (@gillian_carrick) reported 24 minutes ago

  @virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?

• 
  John B (@JohnBar72896911) reported 25 minutes ago

  @ian_Leeds_UK @LouiseTregidgo @virginmedia Probably because its 3 hours later and we pay a fortune. Dodgy box prob gets better service and more reliable

• 
  MOT ALAW (@VespaPX12570) reported 26 minutes ago

  @virginmedia This is still not working? Its been nearly 12 hours since it went off?