Virgin Media service status in Shefford, England

Problems in the last 24 hours in Shefford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shefford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Shefford, England

The most recent Virgin Media outage reports came from the following cities: Henlow, Luton, Bedford, Stevenage, Flitwick, Biggleswade, Shefford, Dunstable, and Biggleswade.

City	Problem Type	Report Time
Henlow	Wi-fi	1 day ago
Luton	Wi-fi	1 day ago
Bedford	Wi-fi	7 days ago
Luton	Internet	9 days ago
Stevenage	Internet	9 days ago
Luton	E-mail	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Shefford, England

Latest outage, problems and issue reports in Shefford and nearby locations:

• 
  Jake Kirby (@848Jake) reported 4 minutes ago from Toddington, England

  @virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service

• 
  Let's get back to normal #KBF (@TMITV19) reported 5 minutes ago from Bedford, England

  @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

• 
  Jake Kirby (@848Jake) reported 6 minutes ago from Toddington, England

  @virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.

• 
  Aran Dove (@adove109) reported 7 minutes ago from Stevenage District, England

  @virginmedia Hi, so atleast once a week my internet stops working... I’ve done the usual reboot etc. Last time I rang up because I’ve had enough of it, especially with my package going form £28 to £43. When I rang the technician done some kind of reboot to help stop this problem.

• 
  Moyra Campbell (@Moyraluton) reported 10 minutes ago from Luton, England

  @virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,

• 
  Jason Flynn 💙 (@jasondflynn) reported 16 minutes ago from Letchworth Garden City, England

  @StMirrenDaft @virginmedia @mat_fraser One of the key issues is their router. It’s rubbish and has programming which means main signal isn’t direct for WiFi. I had this problem; buy another router and turn Virgin one into modem. It solved my problem.

• 
  Let's get back to normal #KBF (@TMITV19) reported 18 minutes ago from Bedford, England

  @virginmedia *poor

• 
  Michał Jawornik (@drjawor) reported 23 minutes ago from Letchworth Garden City, England

  @virginmedia But it’s not working.

• 
  MikeP (@Mikeedpembo) reported 24 minutes ago from Luton, England

  Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?

• 
  Let's get back to normal #KBF (@TMITV19) reported 31 minutes ago from Bedford, England

  @virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.

• 
  Jason Flynn 💙 (@jasondflynn) reported 31 minutes ago from Letchworth Garden City, England

  @Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.

• 
  Mike Desborough (@mjdes) reported 33 minutes ago from Stevenage District, England

  @virginmedia I have now been on the phone for 1h41 mins and have spoken to nobody who can help me. Seem to get directed round in circles. Considering I have already contacted the chat who lied to me about a visit I am currently furious.

• 
  Jason Flynn 💙 (@jasondflynn) reported 34 minutes ago from Letchworth Garden City, England

  @virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway

• 
  Jason Flynn 💙 (@jasondflynn) reported 36 minutes ago from Letchworth Garden City, England

  @VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.

• 
  Andy Jeffries (@andyjeffries) reported 37 minutes ago from Stevenage District, England

  Better get your refund chequebook out tomorrow @virginmedia ! #ufc257 PPV down!!!

• 
  Nick Simons (@NICKJSIMONS) reported 39 minutes ago from Bedford, England

  @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

• 
  Jake Kirby (@848Jake) reported 45 minutes ago from Toddington, England

  @virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?

• 
  Susan Bailey (@SusanBailey63) reported 51 minutes ago from Stevenage District, England

  @virginmedia what do I have to do to actually be able to communicate with you? Been trying since the beginning of January to no avail - calls unanswered, messages and emails ignored. If I cancel my direct debit today maybe you’ll soon respond 😡

• 
  Simon Hale (@Halo1975) reported 56 minutes ago from Luton, England

  @virginmedia 2nd day on the trot someone claiming to be from your ‘tech support’ dept. have called our landline no. claiming there’s a problem with our broadband; there’s not, it’s clearly a scam. I’ve a number that they called from to share with you if you like? Can I DM this??

• 
  Let's get back to normal #KBF (@TMITV19) reported 60 minutes ago from Bedford, England

  @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Soohie92747495 (@doiinitagain) reported 11 minutes ago

  @virginmedia It’s now 8pm, no one’s turned up. Sorry it’s utterly unacceptable that you’ve damaged my property done nothing to fix it?!

• 
  Sy (@Sy081286) reported 13 minutes ago

  @virginmedia There is no link for mobile support it only talks about repairs

• 
  Gayleonthefence (@gayleonthefence) reported 13 minutes ago

  This is going to be a proper dry bumming At least @virginmedia is a load of **** and I am not able to actually watch it

• 
  rachel (@rachsclarke) reported 15 minutes ago from Middlesbrough, England

  @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

• 
  Surrounded by idiots! (@Justice4LeeCamp) reported 16 minutes ago

  @rachsclarke @SkyHelpTeam It’s an issue virgins end not sky tbf to them same as usual bunch of jokers are @virginmedia working for sky customers.

• 
  Mrs B (@Payner83) reported 18 minutes ago

  Why is the red button not working on @SkyFootball on @virginmedia ?

• 
  Simon (@goneinsixtysecs) reported 23 minutes ago

  @virginmedia why is the red button feature on sky sports not working

• 
  Niks Fearon (@Niks8_) reported 23 minutes ago

  @virginmedia And how long will that be realistically!! It better had get sorted ASAP! Not paying for a service I ain’t receiving

• 
  James 🇪🇺🇬🇧#RejoinEU #FBPE #FBPA #NHSheroes (@llttfa21) reported 25 minutes ago

  @virginmedia @mark_apsey “As quickly as possible” is not ******* good enough, you do know that you’ve made us miss most of the first half. When are you going to provide a ‘service’ ?

• 
  craig (@nicscraig) reported 27 minutes ago

  @virginmedia Just a constant battle to get any sort of reasonable service from you anymore