Virgin Media outages and service status in Shefford, England

Problems in the last 24 hours in Shefford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shefford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shefford, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Dunstable, Hitchin, Flitwick, Luton, Stevenage, Letchworth Garden City, and Henlow.

City	Problem Type	Report Time
Bedford	Wi-fi	3 hours ago
Dunstable	TV	1 day ago
Hitchin	Internet	2 days ago
Dunstable	E-mail	3 days ago
Flitwick	TV	3 days ago
Bedford	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shefford, England

Latest outage, problems and issue reports in Shefford and nearby locations:

• 
  Jason Flynn 💙 (@jasondflynn) reported 48 seconds ago from Letchworth Garden City, England

  @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

• 
  Weanie4🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Weanie4) reported 5 minutes ago from Stotfold, England

  @virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days

• 
  tim (@Claydon8Tim) reported 14 minutes ago from Hitchin, England

  @virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere

• 
  Nancy Paladina (@NPaladina) reported 20 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  Jason Flynn 💙 (@jasondflynn) reported 21 minutes ago from Letchworth Garden City, England

  @virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.

• 
  Mike Desborough (@mjdes) reported 22 minutes ago from Stevenage District, England

  @virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.

• 
  stevie hind (@steviehind) reported 22 minutes ago from Stevenage District, England

  @virginmedia Yes I have spoken to your tech guys. I have tried everything they suggested to no avail. All they say is I need to pay £5 extra a month for a booster which I think is unfair as I have done nothing to cause this issue

• 
  Abi (@ABeeeABeee) reported 31 minutes ago from Stotfold, England

  Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡

• 
  Paul Gray (@PaulGrayDJ) reported 35 minutes ago from Flitwick, England

  @virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.

• 
  Big E (@lutonmagoo) reported 37 minutes ago from Caddington, England

  @virginmedia Yes I don’t know how many times it’s just a red light it’s not working.

• 
  Phyllis Charles (@flissaggie) reported 37 minutes ago from Luton, England

  @virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!

• 
  Big E (@lutonmagoo) reported 39 minutes ago from Caddington, England

  @virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday

• 
  John Aitken (@johnait72020789) reported 45 minutes ago from Stotfold, England

  @virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.

• 
  M.I.K.E.Y (@MikezHR) reported 47 minutes ago from Luton, England

  Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service

• 
  dan@randrhotrodimports (@Dan_lutonbear) reported 49 minutes ago from Luton, England

  @virginmedia 1st issue not being able to change address from 1 property to my new address (new build). 2nd issue trying to speak to someone to cancel our account.

• 
  dan@randrhotrodimports (@Dan_lutonbear) reported 54 minutes ago from Luton, England

  @virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband

• 
  Seemtab Ahmed (@ahmed_knp) reported 54 minutes ago from Luton, England

  @virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?

• 
  Big E (@lutonmagoo) reported 55 minutes ago from Caddington, England

  @virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?

• 
  🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported 55 minutes ago from Luton, England

  @virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider

• 
  tim (@Claydon8Tim) reported 59 minutes ago from Hitchin, England

  @virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kim Taylor (@kimtaylor18) reported 5 minutes ago

  I have never known a worse tv company than virgin media! Endless issues and now no tv today! Great 👏🏼 shambles of a company @virginmedia

• 
  Gen X (@trail_71) reported 6 minutes ago

  @virginmedia Down in exeter - my TV screen keeps dropping out to black for a fraction then back on again - is line with the problems you’re having ?

• 
  Suz (@scoobiesue82) reported 7 minutes ago

  @virginmedia It is default to audio descriptive so I change it to Original Dolby Audio both via the context (…) and pressing down and along to audio & subtitles but it’s not changing anything even though it appears to select what I want

• 
  Basquildol 💙 (@basquildol) reported 9 minutes ago

  @virginmedia Now it’s 3 and a half hours without a proper response on the DM thread, anyone there online who can help? Thanks

• 
  Stew G no23 (@StewartGar49182) reported 9 minutes ago

  @virginmedia They aren't recently issues they are current issues is BB being throttled back? All i get from virgin is there's no problems in the network so why is it so slow?

• 
  andrew willett (@willywillett) reported 9 minutes ago

  @MrBenGrant @virginmedia They are absolutely awful, after we've recently had issues i rang and arranged for an engineer to come out, guess what? They never showed up! Not even a message to say sorry or a call to apologise for the inconvenience of waiting in..😡

• 
  Peter Totays (@p_tar) reported 10 minutes ago

  @LouiseMensch @virginmedia @Benleo The worst company!

• 
  Helkhiana (@helkhiana) reported 10 minutes ago

  @saltyy_savage I had Virgin media for years and only issues and expensive contracts. I am on Plusnet right now £43/46 for 900mb with 0 problems and uk customer services. They do £3 increase yearly and I am curious to see my first contract end what I'll get. Bet still better than virgin

• 
  Charlotte Riggio (@MsLiberty1776US) reported 12 minutes ago

  @virginmedia thanks 4 inviting me 2,DM u about the @virginmedia failings for a blind & 1 has lung cancer & the damage @virginmedia did to our Grade listed Property! still no TV a month & 3 engineers £ 8 phone calls later, & the supervisor engineer ur sending today for £25! #disabilitydiscrimination

• 
  Jen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱🍷 (@mrsjen2023) reported 13 minutes ago

  @virginmedia Hello I have a replacement 360 box and my remote control doesn't work with it ? please advise