Virgin Media Outage Report in Shefford, Central Bedfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shefford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shefford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Shefford, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Hitchin, Stevenage, Letchworth Garden City, Bedford, Biggleswade and Dunstable.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
TV | |
| Luton |
Internet | |
| Hitchin |
||
| Luton |
TV | |
| Hitchin |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shefford, England
Latest outage, problems and issue reports in Shefford and nearby locations:
-
Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
Cheers @virginmedia, I finally get to sit down to watch some TV after being on the go for the past 17 hours to find network errors with my V6 box followed by a huge update. I really enjoy spending what little time I have in the evening rebooting and unplugging cables #frustrated
-
gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
-
Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
-
Matt Adcock
(@Cleric20) reported
from
Hitchin, England
@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
-
Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia The box is knackered, it's flashing lights, going between the welcome screen a strange black screen with white box and arrow (?) and then off again. I've contacted support and an engineer is coming out on Thursday
-
Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia No there is no outage. My bband has been broken/slow for months
-
Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia No outages. Just issues with my line. There has been for 2 months.
-
Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
-
Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
-
🎀･ﾟ✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀
(@LadyNajaGirl) reported
from
Luton, England
@virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.
-
Weanie4🇬🇧🏴
(@Weanie4) reported
from
Stotfold, England
@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
-
Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia I am stuck in a broadband contract with u. The upload/download speed is awful. 25 hours to upload a 20 minute video to youtube. 2 mths ive had these issues. Your customer services and fault department cannot fix it. 45 mins on phone. 6 day wait for engineer. Angry.
-
Jesse Bryce
(@jesseb4me) reported
from
Luton, England
@muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.
-
Chanders
(@chanderson76) reported
from
Stevenage District, England
@virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?
-
🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Mixture of things . I don't even feel like a valued customer with you guys.
-
Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
-
Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
-
Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
-
🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia I WILL be going to trading standards. Enough Is enough and your team lie and never Wana resolve or help us resolve the issues Inc fact they break their own agreements with the customers!!! @TradeStandards
-
Seemtab Ahmed
(@ahmed_knp) reported
from
Luton, England
@virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
DaCow
(@dcowley19692) reported
@virginmedia I have - doesn’t help though. I pay for 24 hours availability not 16.
-
OG AXPECT
(@OG_AXPECT) reported
@virginmedia yeah multiple times, It is not a problem with the WiFi this time, I have tried both WiFi and LAN Cable and both have the same result. I cannot connect to any game lobbies and I have around 90% packet loss. However my ping is fine.
-
goaway
(@GabeFearon1) reported
@virginmedia It seems like an isolated incident with our household and nothing we can do here on our end, as I say weve recently just signed up for this package and I desperately need Wi-Fi for my work. (2/2)
-
Curtis Hare
(@DesignerCurt) reported
@virginmedia it says there is nothing wrong however half of the town is currently complaining via social media with the same issue. this is not a one off for this area this is a weekly occurence and i will be looking elsewhere for a provider once i have internet to actually look for one.
-
Laura Walsh
(@wapshott33) reported
@virginmedia there is a WiFi outage in my road not showing on your service status. Can’t get help online as telling me to reboot but I don’t think that will fix an area outage in Kt12, please advise?
-
Ronak Sharma
(@sronii) reported
@virginmedia Still it's same problem 😡
-
Rev
(@Rev33753917) reported
@virginmedia I am not going to be claiming for lack of earnings. I am going to claim for the lack of service and failure to communicate. If you had communicated with customers thus allowing them to make alternative arrangements then all of this was totally unavoidable! Total disregard shown!
-
nature boy
(@brownmamba1994) reported
@virginmedia your customer service is actually the Shittest in the world
-
nature boy
(@brownmamba1994) reported
@virginmedia your customer service is an absolute joke honestly pathetic
-
anish shah
(@RuOkAni) reported
@virginmedia That's a shame I've been in touch with customer service, live chat and now Twitter. Looks like there is a real disconnect and no one know what is going on in virgin media. I don't have a tracking number but have an order number? And a complaint ref?