Virgin Media Outage Report in Shefford, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Shefford come from postal codes SG17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shefford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shefford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shefford, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Stevenage, Biggleswade, Luton, Shefford, Dunstable, Biggleswade, Flitwick, Henlow, Letchworth Garden City and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
TV | |
| Stevenage |
Internet | |
| Stevenage |
Internet | |
| Bedford |
Internet | |
| Biggleswade |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shefford, England
Latest outage, problems and issue reports in Shefford and nearby locations:
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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Mike Desborough
(@mjdes) reported
from
Stevenage District, England
@virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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Paul Gray
(@PaulGrayDJ) reported
from
Flitwick, England
@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ayresie
(@Ayresie_) reported
@virginmedia Can't fully remember what they said, was some kind of issue in my area rather than in my house though. He said he needs to put it under a new ticket so should take a few days to fix, and still haven't heard anything
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Kruno
(@HdKruno) reported
@Ayresie_ @virginmedia There customer Service is Dogshit bro !
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Robert
(@Rocontop) reported
@virginmedia Yes we have tried that a few times. There is also issues with the light on the box going off (both when the box is on and when it’s on standby)
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Sam Harris
(@samtriptych) reported
@virginmedia Appaling. Two cancelled appointments and hours wasted on the phone — I can’t work from home without service and it has nothing to do with a bloody flashing light on the box: I need drilling work and new wires.
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Max Roscoe
(@MaxRoscoe8) reported
@virginmedia Hi it was late last night where everyones twitter went down across the country and then after 15 mins it came back on 👍🏻
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lambster
(@lambster34) reported
@virginmedia Yeah had a technician call round few months back told me there was nothing he could do i was recently told about a week ago that the problem would be rectified this Monday.. 2 days ago I'm about to call now so I will retweet my feedback. Not holding my breath same old BS
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Yasemin Kay Allen
(@yasmeister) reported
@virginmedia Yes and I am told I can’t cancel my account because I have the “wrong information” or that I need to change my package type? And when log a complaint and ask for a callback to resolve the issue I never get the call. Kafkaesque.
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Avi
(@igottimefodat) reported
@virginmedia Yup, we've done everything that is possible. With it completely unable to assist in the office and dining room area where we work. To at least get a fair signal we mostly have to sit next to the router and plug directly, which is impractical :(
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Robert
(@Rocontop) reported
@virginmedia Hi there. The issues have been ongoing since the box was installed on Saturday of this week. It’s only on programs we have recorded. It freezes when we are watching them later on. The “live” tv is absolutely fine.
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Anna
(@a_tuts) reported
@virginmedia I haven’t checked with a wired test. When I set up the system it said to plug the Ethernet into the cable box. I was planning to use WiFi for my laptop and the quality is horrible. I cannot work like this