Virgin Media Outage Report in Shefford, Central Bedfordshire, England
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The latest reports from users having issues in Shefford come from postal codes SG17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shefford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shefford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shefford, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Shefford, Bedford, Luton, Henlow, Letchworth Garden City, Hitchin, Dunstable, Flitwick, Stevenage and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Shefford |
Internet | |
| Shefford |
Wi-fi | |
| Bedford |
Internet | |
| Luton |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Shefford, England
Latest outage, problems and issue reports in Shefford and nearby locations:
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Andy Jeffries
(@andyjeffries) reported
from
Stevenage District, England
Better get your refund chequebook out tomorrow @virginmedia ! #ufc257 PPV down!!!
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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Andrew Morgan
(@AndrewMorgan64) reported
from
Stevenage District, England
@virginmedia the worst customer service I have experienced and what a rude person Sidney was and she would not transfer us to complaint department
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MikeP
(@Mikeedpembo) reported
from
Luton, England
Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StMirrenDaft @virginmedia @mat_fraser One of the key issues is their router. It’s rubbish and has programming which means main signal isn’t direct for WiFi. I had this problem; buy another router and turn Virgin one into modem. It solved my problem.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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Michał Jawornik
(@drjawor) reported
from
Letchworth Garden City, England
@virginmedia But it’s not working.
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Moyra Campbell
(@Moyraluton) reported
from
Luton, England
@virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Susan Bailey
(@SusanBailey63) reported
from
Stevenage District, England
@virginmedia what do I have to do to actually be able to communicate with you? Been trying since the beginning of January to no avail - calls unanswered, messages and emails ignored. If I cancel my direct debit today maybe you’ll soon respond 😡
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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Aran Dove
(@adove109) reported
from
Stevenage District, England
@virginmedia Hi, so atleast once a week my internet stops working... I’ve done the usual reboot etc. Last time I rang up because I’ve had enough of it, especially with my package going form £28 to £43. When I rang the technician done some kind of reboot to help stop this problem.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia 2nd day on the trot someone claiming to be from your ‘tech support’ dept. have called our landline no. claiming there’s a problem with our broadband; there’s not, it’s clearly a scam. I’ve a number that they called from to share with you if you like? Can I DM this??
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harry
(@Harryafc) reported
@virginmedia Nope. No probs. Just intermittent service. ALL DAY
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DnSolution
(@dnsolution) reported
@virginmedia broadband land-line and TV to cancel
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ArsenalRadar
(@ArsenalRadar) reported
@virginmedia .@virginmedia why have you installed something that has caused me even more issues? I am being charged for something that provides no service in return. #virginmedia
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Eamonn Spelman
(@stalkyturnip) reported
@VirginMediaIE Cancel virgin media.
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Gravecat~🖤🤍💜
(@Gravecat) reported
@virginmedia My biggest complaint is that 90% of the time, any kind of downtime happens between the hours of around 2am-5am. It's consistently within those hours enough times to blatantly not be "unexpected" or "unplanned", and yet, never any word of it on the service status page.
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Kirsty Richards
(@82ladyK) reported
@virginmedia I phoned today & was told things would be looked into as after making an error & disconnecting me in July, the home move team failed to cancel services on my move date! I was told I would be called back. That was at 11.50am today & still no call🤔 not sure how @Virgin can charge
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Jayne
(@MsJayne_H) reported
@virginmedia Three network engineer visits in a week and there is still a fault. Sort it out, please.
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Big t
(@spurs4life2019) reported
@virginmedia I've called them, they say they can't do anything. So that means I'm paying for a box that doesn't work, and u guys don't give a damn
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Terry Urbanczyk
(@TerryUrbanczyk) reported
Hi @virginmedia what network does Virgin Mobile use? Is it o2 or Vodafone still?
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Gravecat~🖤🤍💜
(@Gravecat) reported
@virginmedia All devices, yes, but the hub is inconsistent -- for shorter, intermittent downtimes (e.g. right now), the light doesn't change and the hub reports no errors, but TCP/IP traffic just fails. For longer downtimes, it's green light and connection errors on the hub's status page.