Virgin Media Outage Report in Kempston, Bedford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kempston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kempston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kempston, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Milton Keynes, Shefford, Letchworth Garden City, Hitchin, Flitwick, Kempston and Wollaston.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Biggleswade |
Internet | |
| Bedford |
Internet | |
| Milton Keynes |
Internet | |
| Bedford |
Internet | |
| Bedford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kempston, England
Latest outage, problems and issue reports in Kempston and nearby locations:
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
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Weanie4🇬🇧🏴
(@Weanie4) reported
from
Stotfold, England
@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia broadband down? Woke up with it connected but not working at all?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Karin & Stanley ☕🍰😷♒
(@TeaforKarin) reported
from
Rushden, England
@virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks
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Matt Adcock
(@Cleric20) reported
from
Hitchin, England
@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
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Nicholas Jemetta
(@nicholasjemetta) reported
from
Hitchin, England
@virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Rav 🤓
(@smileyrav) reported
from
Hitchin, England
@virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks
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Kefaloniaman23
(@KevinSaunders23) reported
from
Flitwick, England
@virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
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Auntie Bex ✨
(@Bexxy1976) reported
from
Milton Keynes, England
@KathrinaPerry @virginmedia Think they’re all down, BT and Sky not working here in MK either 😬!! #Outage
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia Landline is still NOT working. Try ringing yourself.
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Derek Welton
(@ampthillweltond) reported
from
Milton Keynes, England
@virginmedia can I be advised how to get on web chat please to sort my bills out help@needed asap please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Bradbury Coffey 💚🏳️🌈
(@AaronEarlyYears) reported
@virginmedia No nothing on the website, but my neighbours have slow connections, intermittent drop outs.
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donnyjoiner
(@wpsjoiner) reported
@virginmedia Said 03:30 last night now saying 12:00, can you tell me if the issue is at your end?
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Maria Roberts
(@maria_m_roberts) reported
@virginmedia It was dreadful on Thursday. It’s been happening for several weeks but it was literally every few minutes on Thursday. I didn’t take a call on Friday so hopefully it has stopped. The staff weren’t helpful. They just hang up and don’t help to resolve the problem!
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ThatxKaur
(@thatxkaur) reported
@4wheelstable @TalkTalk @virginmedia This at this rate with being with proper internet for 6 months can’t even work as it plays ups every 2 minutes and talk talk refuse to help till covid is over! Like seriously that’s a joke? Imma have to change over to virgin at this rate.
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Ben Dawson
(@awesomedawson1_) reported
@virginmedia And they respond to me asking again if I still need help. I’ve complained to them numerous times about them doing this very thing to which they again don’t respond then the following day send the exact same message all over again
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Sukhi Saranna
(@SarannaSukhi) reported
@virginmedia There is an automated message not allowing me to get through to customer services. I am owed a £75 Amazon voucher and the person who referred me hasnt had his referral. I cannot speak to anyone and get it sorted.
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Ben Dawson
(@awesomedawson1_) reported
@virginmedia Could you please let me know which team deal with the help chat service on the virgin media connect chat please? I want to report this service and the agents on it to the highest person I possibly can within the company
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Girish Kumar
(@girishkumars025) reported
@virginmedia Yes finally but the call was ended abruptly. I would like to cancel the contact and need assistance.
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Jackie
(@OperaJedias) reported
@virginmedia Hi it says there is a TV issue but not broadband or phone, although service phone line says there is and should be back to normal by 10. It doesn't say which day though and customer service said it could be 5 Feb. How can I tell which day they mean please? We can't manage without
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Ro
(@lostthemapblog) reported
@virginmedia @Johnchr21586963 @Johnchr21586963 you can send a written request to Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG - do it recorded delivery so they can’t argue!