Virgin Media outages and service status in Milton Keynes, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Milton Keynes, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (67%)
- Wi-fi (17%)
- TV (17%)
The latest reports from users having issues in Milton Keynes come from postal codes MK6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Milton Keynes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Milton Keynes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Milton Keynes, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Flitwick, Dunstable, and Buckingham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 days ago |
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Internet | 10 days ago |
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Internet | 11 days ago |
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Wi-fi | 17 days ago |
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TV | 22 days ago |
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Internet | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Milton Keynes, England
Latest outage, problems and issue reports in Milton Keynes and nearby locations:
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john lamb (@thelamb72) reported from Whitchurch, England@virginmedia hi. I really need to speak to somebody urgently. I need an engineer to re instate a phone line. Its for a care link life line to emergency services at my mother's house who has recently had a stroke and depends on this lifeline box. TIA
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Auntie Bex ✨ (@Bexxy1976) reported from Milton Keynes, England@KathrinaPerry @virginmedia Think they’re all down, BT and Sky not working here in MK either 😬!! #Outage
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥 (@SandraDunn1955) reported from Dunstable, England. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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RVNS Artik - Marcos (@xArtik) reported from Milton Keynes, England@DarkDroid__ @Jukeyz @virginmedia I have Hyperoptic and really is the way. Takes literally minutes to get all activated & never had any issues in 8 months with it.
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Dom O'Riley (@domoriley) reported from Milton Keynes, England@virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace
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Jake Kirby (@848Jake) reported from Toddington, England@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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Tony (@tony_cop) reported from Ampthill, England@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
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CLIVE HAWKINS (@symbol131) reported from Dunstable, England@virginmedia don’t touch this company they turned off the internet in the LU6 1DY area this morning saying they were doing essential work it would be back on at 3pm it’s now 9:30pm & still not working having to use mobile internet to post this the company are a bunch of liers
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Kefaloniaman23 (@KevinSaunders23) reported from Flitwick, England@virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???
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Angela 🗺✈️🚇🚘🏴 (@Angela444_R) reported from Dunstable, England@virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!
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Angela 🗺✈️🚇🚘🏴 (@Angela444_R) reported from Dunstable, England@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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CLIVE HAWKINS (@symbol131) reported from Dunstable, England@virginmedia it’s now 6 weeks with virgin media that has had a fault with the television service in Dunstable Bedfordshire it’s on the service status saying we are aware well we have had enough
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Jake Kirby (@848Jake) reported from Toddington, England@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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Rubes (@ruby_skudder05) reported from Dunstable, Englandtrying to revise for my exams on monday, yet the wifi is down so can’t use the laptop. cheers @virginmedia
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Jake Kirby (@848Jake) reported from Toddington, England@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥 (@SandraDunn1955) reported from Dunstable, England@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
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SteveG@ERS (@ERS_SteveG) reported from Toddington, England@skytv very poor service when switching to your service. Currently left without broadband for 2 weeks due to a BT Engineer not being able to go up a ladder to fit a cable! Regret leaving @virginmedia
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Derek Welton (@ampthillweltond) reported from Milton Keynes, England@virginmedia can I be advised how to get on web chat please to sort my bills out help@needed asap please
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Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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Jake Kirby (@848Jake) reported from Toddington, England@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris West (@chriswest1981) reported@virginmedia Of course. The service consistently dropped out which meant it was often unusable. None of the engineers who visited were able to fix it.
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Rach’ (@its_r4ch) reported@virginmedia Is there anyway to speak to a customer service agent on the phone in the UK? Having absolutely no luck with the chat bot and I’m not already a customer so can’t use the phone number displayed on the website!!
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Chris West (@chriswest1981) reported@virginmedia Wi-Fi. Engineers were unable to fix. I would be grateful for call back to happen 👍🏼
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Adrian Turner (@A_Turner100) reported@virginmedia Why can't VirginMedia carry out a simple pre-pull on my property. Every time I phone I go round in the same loop and just get lied to by call handlers. I have no TV and Broadband after giving notice to Sky but VirginMedia just don't care. Appalling customer service
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The Bostonian (@Bostonian7119) reported@virginmedia It appears as if the programme/box sets pop up, they the disappear. Also, nothing happens when I clicked on the letters down the side. Also, how can content be removed in the space of 30 minutes, if that?
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MaxieB (@MaxieB101) reported@virginmedia Does this help? Complaint IC-310323-181.
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Mister_Oppa (@SolidTheHuman) reported@virginmedia I click the link to sign in. I'm signed in and the box comes back. OK so log it and back in and still doing it
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Julie (@Julie57972461) reported@virginmedia Again it says no issues but it is still down
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Pam Pye (@SaintFunster) reportedDisgraceful customer service from finance dept @virginmedia who had no empathy at all and no intention of contacting their bereavement service to check details. 2/2
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Adrian Turner (@A_Turner100) reported@virginmedia Well the team can’t help because they have no idea what they’re doing. I thought you might help but clearly not. What a poor Virginmedia experience. Shocking customer service.