Virgin Media Outage Report in Milton Keynes, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Milton Keynes come from postal codes MK6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Milton Keynes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Milton Keynes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Milton Keynes, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Flitwick, Dunstable, and Buckingham.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes
|
Internet | 1 day ago |
|
Milton Keynes
|
Internet | 4 days ago |
|
Flitwick
|
Internet | 5 days ago |
|
Milton Keynes
|
Wi-fi | 10 days ago |
|
Milton Keynes
|
TV | 16 days ago |
|
Dunstable
|
Internet | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Milton Keynes, England
Latest outage, problems and issue reports in Milton Keynes and nearby locations:
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Rory Herbert (@RHerbert95) reported from Dunstable, England@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
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Matt Davies (@Matt_Davies_01) reported from Heath and Reach, England.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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craig stichbury (@craigstichbury) reported from Upper Sundon, England@vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥 (@SandraDunn1955) reported from Dunstable, England. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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Jake Kirby (@848Jake) reported from Toddington, England@virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.
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Chris Walker (@chris87uk) reported from Wootton, England@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
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Jake Kirby (@848Jake) reported from Toddington, England@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
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john lamb (@thelamb72) reported from Whitchurch, England@virginmedia hi. I really need to speak to somebody urgently. I need an engineer to re instate a phone line. Its for a care link life line to emergency services at my mother's house who has recently had a stroke and depends on this lifeline box. TIA
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Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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Tony (@tony_cop) reported from Ampthill, England@virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off
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Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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Tony (@tony_cop) reported from Ampthill, England@maesozinha @virginmedia They don’t answer this question for some reason. 🤔. But use this virus for an excuse for poor service and slow response times.
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Aliallen (@Thealiallen) reported from Harlington, England@virginmedia Still waiting for the new remote control and replacement box ordered 2 weeks ago........ AND the broadband upgrade requested following an engineer visit some months ago...... Customer service this is not!
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Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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noo noo (@nannynoonoo1) reported from Leighton Buzzard, England@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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Chris Walker (@chris87uk) reported from Wootton, England@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥 (@SandraDunn1955) reported from Dunstable, England@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
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Helen (@Creativedecs) reported from Dunstable, England@virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.
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Ryan wells (@WellzyRM84) reported from Dunstable, England@virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Beaudene Kilty (@Beaudene_Kilty) reported@virginmedia I was initially told 48 hours then it might be a little longer as they are busy. I’m outside if my cooling off period, but wondering if I can cancel. I have no confidence they won’t take the bill again when scheduled on the 16th. Should I cancel the DD.
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JOE Mac (@jooemac) reported@virginmedia the worst customer care in the world
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Pat Mchugh (@PatMchugh) reported@virginmedia How do i get a Black Friday Deal (i'm out of contract) but still an existing customer. Why can't I see the deals when I log onto my account.
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GrumpyNige MBE 💙 (@GrumpyNige) reported@virginmedia Dear Bot, I have done all of that. I understand mobile networks. I used to be a Communications and Information Systems Engineer. Hence my original,question relating to data capacity and contention rates. Even with a 4G signal often can’t use data services.
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Tom (@tgdski) reported@virginmedia still having Wi-Fi issues, no response to my email.
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Love (@JustinaAcima) reportedI swear trying to report an issue about Virgin media cabinets to them is so infuriating. Imagine I didn't have an account and I was just a random member of the public reporting it. I wouldn't be able to get through without an account. Just want to talk to a real person!!
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Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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Evil Hood (@Evil_Hood) reported@virginmedia It looks like you're as bad as the WhatsApp service. You don't read what you are sent either.
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ash hobbs (@Ashhobbs24) reportedIs it at all possible to speak to somebody at virgin media who is UK based? Customer service is appalling. #virginmedia @virginmedia
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diane knott (@DKMUA_) reported@virginmedia We’ve never had bother until my husband received a text from your company telling us about some upgrade to our broadband so that it’s faster - what a joke!