Virgin Media outages and service status in Milton Keynes, England

Problems in the last 24 hours in Milton Keynes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Milton Keynes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Milton Keynes, England

The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Dunstable, Flitwick, Olney, and Leighton Buzzard.

City	Problem Type	Report Time
Milton Keynes	E-mail	23 hours ago
Dunstable	TV	5 days ago
Flitwick	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Milton Keynes, England

Latest outage, problems and issue reports in Milton Keynes and nearby locations:

• 
  noo noo (@nannynoonoo1) reported 4 minutes ago from Leighton Buzzard, England

  @virginmedia HELP

• 
  Lil’Shaq👊🏻 (@shaqlockholmes) reported 5 minutes ago from Leighton Buzzard, England

  @SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia

• 
  Jake Kirby (@848Jake) reported 13 minutes ago from Toddington, England

  @virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service

• 
  Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥 (@SandraDunn1955) reported 14 minutes ago from Dunstable, England

  @virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)

• 
  Lil’Shaq👊🏻 (@shaqlockholmes) reported 15 minutes ago from Leighton Buzzard, England

  @SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.

• 
  Tony (@tony_cop) reported 16 minutes ago from Ampthill, England

  @maesozinha @virginmedia They don’t answer this question for some reason. 🤔. But use this virus for an excuse for poor service and slow response times.

• 
  john lamb (@thelamb72) reported 25 minutes ago from Whitchurch, England

  @virginmedia hi. I really need to speak to somebody urgently. I need an engineer to re instate a phone line. Its for a care link life line to emergency services at my mother's house who has recently had a stroke and depends on this lifeline box. TIA

• 
  Robin Anderson (@RobinA_79) reported 29 minutes ago from Flitwick, England

  @virginmedia Can you tell me what the problem is though like something has broken or what or cable damaged etc.

• 
  Barry Stanbridge (@barrystanbridge) reported 31 minutes ago from Leighton Buzzard, England

  So @virginmedia why is the TV guide always wrong, every week I have to rewatch love island (I know it’s crap) on catch up as the guide is never updated if the show is extended. You do not get that with sky! Explanation please

• 
  Tony (@tony_cop) reported 33 minutes ago from Ampthill, England

  @LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles

• 
  Angela 🗺✈️🚇🚘🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Angela444_R) reported 36 minutes ago from Dunstable, England

  @virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!

• 
  Auntie Bex ✨ (@Bexxy1976) reported 36 minutes ago from Milton Keynes, England

  @KathrinaPerry @virginmedia Think they’re all down, BT and Sky not working here in MK either 😬!! #Outage

• 
  Gibbo (@Gibbothehammer) reported 40 minutes ago from Flitwick, England

  @virginmedia MK45 area down again!!

• 
  noo noo (@nannynoonoo1) reported 42 minutes ago from Leighton Buzzard, England

  @virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up

• 
  Matt Davies (@Matt_Davies_01) reported 43 minutes ago from Heath and Reach, England

  .@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬

• 
  Paul Gray (@PaulGrayDJ) reported 52 minutes ago from Flitwick, England

  @virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.

• 
  Jake Kirby (@848Jake) reported 54 minutes ago from Toddington, England

  @virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.

• 
  James 'Jimmy' Smith (@jimmysmith_76) reported 58 minutes ago from Dunstable, England

  @virginmedia They are the only ones who can fix it and are good when they arrive at my property

• 
  Matthew SladePedrick (@Mattpsp) reported 60 minutes ago from Leighton Buzzard, England

  Anyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters

• 
  Ryan wells (@WellzyRM84) reported 60 minutes ago from Dunstable, England

  @virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chris8854.bskysocial (@chris327759) reported 5 minutes ago

  @virginmedia No I’m aware of the power outage so all I want to do is watch tv which is fine. There’s no internet yet, it’s the message constantly flashing up on the screen that’s annoying. Once u have seen it once, u shouldn’t need to see it again, but every 10 seconds it’s there

• 
  Mia (@LondonMum2025) reported 13 minutes ago

  @Benleo @virginmedia I’m having the same issues with them

• 
  Jagger (@Jagger53015280) reported 16 minutes ago

  @virginmedia @Benleo You haven’t addressed his issues. It’s not just about sorting it out. Terrible service.

• 
  Scott Osborn (@Drscooto) reported 18 minutes ago

  @virginmedia Is this still a problem? I just rebooted my STB and now it useless with a CS1010 error.

• 
  EyeballKidd 4 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Eyeballkidd4) reported 20 minutes ago

  @Benleo @virginmedia Give your custom to someone else. That is what I do when I'm not happy with the service I'm expected to pay for.

• 
  FootballCricketMad (@fcmad1960) reported 23 minutes ago

  @virginmedia Hi there, my problems are still unresolved and even your "Resolutions" team is blanking me. I need confirmation that we're at the end of the road so I can go to the regulator. How can I get this pls?

• 
  Ben Leo (@Benleo) reported 25 minutes ago

  Update to this… they really are the worst company in Britain right now - and you won’t believe what @virginmedia have done. I called VM on April 30 asking them to come and fix a broken outside cable at my house. I was (wrongly) told that in order to fix the cable I had to agree a new two year contract which included a main 360 TV box and three streaming boxes. Nothing was ever arranged about fixing my problem, the broken cable. The Indian call centre guy just wanted a sale. After many calls and a missed appointments where I waited in pointlessly after no one ever turned up, an engineer came to fix the cable and install my new boxes. The TV never worked. More calls, two more engineer visits, and it still wouldn’t work. I then posted the original below on X. I then a call from the Virgin Media CEO @LutzSchueler’s assistant to say they MISSOLD me the new contract I never wanted because VM no longer offers 360 TV boxes which allow you to pause, record and rewind live TV. I said ok fine, just put me back on my old contract which had a 360 box - the contract I never would have left until you missold me a new one under the pretence I needed it to fix my broken cable. The CEO’s assistant said no, I can’t go back onto my old contract. And she said I can’t have a 360 box on my new contract. So I’m now stuck with a service I don’t want and was lied to about - with no option to return to my previous contract that I was perfectly happy with since April 2025. They’ve not only missold me a contract, spent hours and hours of my time trying to sort it and caused a hell of a lot of stress - but they’ve now also breached my old contract. She offered me £200 compensation and an apology and said I must stick with the new contract or disconnect. A completely shambolic, insulting and quite frankly disgusting way to treat a customer who has been with them for years. I’ve heard from many of you about similar situations and will now be taking the case to the ombudsman. A clear breach of the Consumer Rights Act and the The Consumer Protection from Unfair Trading Regulations 2008. If anyone has similar experiences with @virginmedia please write them below or DM me. I’ll be fighting for British consumers to make sure they can never treat people like this again.

• 
  Andy Jones (@Andy_wxm) reported 26 minutes ago

  @virginmedia Been a customer of yours for 2 months and my broadband keeps dropping out. Have switched off the hub and back on yet the broadband signal is still having the same problems

• 
  Leon Spight (@leonspight) reported 28 minutes ago

  @Benleo Slim consolation however I’ve been a VirginMedia customer for 20+ years and other than a blip back in 2019 due to no fault of VM the service has been fantastic. But this isn’t good enough, come on @virginmedia do better

• 
  Laura Flavell (@LauraFlavell1) reported 29 minutes ago

  @virginmedia Please can u let me know if Virgin emails are down? I can’t log into my account. I get this: “Your Virgin Media Mail account is currently unavailable. This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us