Virgin Media outages and service status in Milton Keynes, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Milton Keynes, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and TV.
- The most recent signal from this area was received Jul 8, 7:46 AM GMT+1.
- Internet (67%)
- E-mail (17%)
- TV (17%)
The latest reports from users having issues in Milton Keynes come from postal codes MK4 and MK6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Milton Keynes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Milton Keynes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Milton Keynes, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Dunstable, Flitwick, and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 16 hours ago |
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TV | 12 days ago |
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Internet | 12 days ago |
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Internet | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Milton Keynes, England
Latest outage, problems and issue reports in Milton Keynes and nearby locations:
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CLIVE HAWKINS (@symbol131) reported from Dunstable, England@virginmedia it’s now 6 weeks with virgin media that has had a fault with the television service in Dunstable Bedfordshire it’s on the service status saying we are aware well we have had enough
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Matt Davies (@Matt_Davies_01) reported from Heath and Reach, England.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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Paul Gray (@PaulGrayDJ) reported from Flitwick, England@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
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Simon Mead (@minimonte) reported from Dunstable, England@virginmedia are drinking in the last chance saloon! 3rd engineer visit today to fix shonky broadband which has been going on for months. Fix it or we’re off. Sick of hearing #ourtestsaretakingalittlelongerthanexpected
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Dom O'Riley (@domoriley) reported from Milton Keynes, England@virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace
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Matthew Wilson (@matt_w1971) reported from Dunstable, England@virginmedia Rubbish customer service,rubbish internet,expensive as well
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craig stichbury (@craigstichbury) reported from Upper Sundon, England@vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.
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Rory Herbert (@RHerbert95) reported from Dunstable, England@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
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Angela 🗺✈️🚇🚘🏴 (@Angela444_R) reported from Dunstable, England@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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Robin Anderson (@RobinA_79) reported from Flitwick, England@virginmedia why is broadband still down in the MK45 1 area !! Come on we’ve been off since lunch 👎🏻
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Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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Auntie Bex ✨ (@Bexxy1976) reported from Milton Keynes, England@KathrinaPerry @virginmedia Think they’re all down, BT and Sky not working here in MK either 😬!! #Outage
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Tony (@tony_cop) reported from Ampthill, England@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
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Tony (@tony_cop) reported from Ampthill, England@virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off
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James 'Jimmy' Smith (@jimmysmith_76) reported from Dunstable, England@virginmedia They are the only ones who can fix it and are good when they arrive at my property
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Ryan wells (@WellzyRM84) reported from Dunstable, England@virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT
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Chris Walker (@chris87uk) reported from Wootton, England@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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SteveG@ERS (@ERS_SteveG) reported from Toddington, England@skytv very poor service when switching to your service. Currently left without broadband for 2 weeks due to a BT Engineer not being able to go up a ladder to fit a cable! Regret leaving @virginmedia
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Jake Kirby (@848Jake) reported from Toddington, England@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jeegar Jagani (@JeegsJ) reported@virginmedia Five weeks with no broadband or TV and still no proper fix. The 4 week long area outage is supposedly resolved but I’ve still got issues!!Can you please tell me what is going on?
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Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported🚨 UK Regulator Fines Virgin Media £28 Million ($37.4M) Ofcom has slapped Virgin Media with a £28 million fine for systematically preventing customers from cancelling contracts over nearly three years (Jan 2022 – mid-Sept 2024). Key Findings: - Deliberate call-dropping tactics - Excessive and unnecessary call transfers - Repeatedly putting customers on hold for no reason Ofcom described the failings as systemic and repeated. Background: Virgin Media is a joint venture between Spain’s Telefónica and Liberty Global. This is the second major fine for Virgin Media recently (previously fined £23.8M in December for issues with telecare customers during landline migration). Impact: Another hit to Virgin Media’s reputation in the UK broadband/mobile market.
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Bill (@W98AB) reportedWhen my dad like 10 years ago tried to cancel his virgin media contract he crashed out harder than he did when he got divorced.
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LaurenA (@LRNA11) reported@MartinSLewis Another major issue with Virgin Media (and possibly other similar providers) is that they don’t provide customers an option for “No Roll-on” at the end of the contract. Their reminders are puny and twice I got caught with paying almost double monthly rates after contract. 1/
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Nichola (@Nic_Nic88) reported@virginmedia been in chat with yourselves for nearly an hour to be disconnected and no resolution
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Kizzy Lewandowski (@LewyKizzy) reported@virginmedia 08.07 from 12.25 down again . Why ? How long ?
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Jake Maddocks (@MakeJaddocks) reported@LBC Virgin Media overcharged me when I tried to cancel and then gave me a default when I cancelled my DD I’ve appealed to them and the credit scoring agencies with evidence but no responses If anyone has any advice, please let me know
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Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported@Ofcom “@virginmedia made it harder for customers to cancel their contracts and then did not fully cooperate with our investigation. ‘As a result, we are levelling our largest ever fine under our consumer protection rules for direct harm to consumers’.”
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NewsTongue (@NewsTongueX) reported🔴 Ofcom fines Virgin Media £28m for blocking customer cancellations Virgin Media breached UK telecoms rules by deliberately dropping calls, transferring customers unnecessarily, and placing them on hold to prevent contract cancellations between January 2022 and September 2024. Ofcom received nearly 2,000 complaints and found the company's retention agents operated under a commission scheme that financially rewarded obstruction. • Fine of £28m — Ofcom's largest ever under consumer protection rules, reduced 30% after Virgin Media admitted fault and agreed to settle • Millions of calls "likely mishandled" during the three-year period
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Bill (@Bill72156026) reported@IrishTimes What a joke. Would it actually be missed if it was wound down? Would virgin media be missed it it was wound down ? Only by the government. It’s clear from their own statements that they promote the government narrative while deliberately avoiding to challenge or question the government.