1. Home
  2. Companies
  3. Virgin Media
  4. Milton Keynes
Virgin Media

Virgin Media outages and service status in Milton Keynes, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Milton Keynes, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Aug 21, 12:58 AM GMT+1.
  • 57% Internet (57%)
  • 14% E-mail (14%)
  • 14% Total Blackout (14%)
  • 14% TV (14%)

The latest reports from users having issues in Milton Keynes come from postal codes MK6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Milton Keynes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Milton Keynes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Virgin Media

Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Milton Keynes, England

The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Buckingham, Leighton Buzzard, and Dunstable.

CityProblem TypeReport Time
Milton Keynes Internet 1 hour ago
Milton Keynes Internet 17 hours ago
Buckingham TV 8 days ago
Milton Keynes Internet 9 days ago
Leighton Buzzard Total Blackout 12 days ago
Buckingham Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Milton Keynes, England

Latest outage, problems and issue reports in Milton Keynes and nearby locations:

  • RobinA_79
    Robin Anderson (@RobinA_79) reported from Flitwick, England

    @virginmedia Can you tell me what the problem is though like something has broken or what or cable damaged etc.

  • craigstichbury
    craig stichbury (@craigstichbury) reported from Upper Sundon, England

    @vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.

  • PrimaryxTeacher
    Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England

    @virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.

  • symbol131
    CLIVE HAWKINS (@symbol131) reported from Dunstable, England

    @virginmedia it’s now 6 weeks with virgin media that has had a fault with the television service in Dunstable Bedfordshire it’s on the service status saying we are aware well we have had enough

  • chris87uk
    Chris Walker (@chris87uk) reported from Wootton, England

    @virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent

  • ERS_SteveG
    SteveG@ERS (@ERS_SteveG) reported from Toddington, England

    @skytv very poor service when switching to your service. Currently left without broadband for 2 weeks due to a BT Engineer not being able to go up a ladder to fit a cable! Regret leaving @virginmedia

  • Matt_Davies_01
    Matt Davies (@Matt_Davies_01) reported from Heath and Reach, England

    .@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬

  • PaulGrayDJ
    Paul Gray (@PaulGrayDJ) reported from Flitwick, England

    @virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.

  • jimmysmith_76
    James 'Jimmy' Smith (@jimmysmith_76) reported from Dunstable, England

    @virginmedia I want an engineer to attend ASAP. I’ve had a text saying the fault is resolved but it’s not. I’ve told you that we had a booster fitted in September which was working fine until you did the upgrade in my street last week and now it’s still not working. The booster needs updating

  • 848Jake
    Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you

  • Thealiallen
    Aliallen (@Thealiallen) reported from Harlington, England

    @virginmedia Still waiting for the new remote control and replacement box ordered 2 weeks ago........ AND the broadband upgrade requested following an engineer visit some months ago...... Customer service this is not!

  • minimonte
    Simon Mead (@minimonte) reported from Dunstable, England

    @virginmedia are drinking in the last chance saloon! 3rd engineer visit today to fix shonky broadband which has been going on for months. Fix it or we’re off. Sick of hearing #ourtestsaretakingalittlelongerthanexpected

  • jimmysmith_76
    James 'Jimmy' Smith (@jimmysmith_76) reported from Dunstable, England

    @virginmedia They are the only ones who can fix it and are good when they arrive at my property

  • Creativedecs
    Helen (@Creativedecs) reported from Dunstable, England

    @virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.

  • 848Jake
    Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?

  • shaqlockholmes
    Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England

    @OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure

  • bencrabtree7
    Ben 🦀 (@bencrabtree7) reported from Leighton-Linslade, England

    @virginmedia broadband is down despite reading it's back up and running. Website is down too so can't check or report.

  • 848Jake
    Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.

  • tony_cop
    Tony (@tony_cop) reported from Ampthill, England

    @virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off

  • KevinSaunders23
    Kefaloniaman23 (@KevinSaunders23) reported from Flitwick, England

    @virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeDeacy90
    Lee (@LeeDeacy90) reported

    @virginmedia who in their right mind decided that a software update was a good idea on the weekend the Premier League launches. Literally had no issue with my Sky or Sky+ yet you choose to do a update on the weekend the football launches. Absolutely shambolic decision making.

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    In the meantime the @virginmedia ‘supervisor’ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week

  • bksaxton26
    Brian Saxton (@bksaxton26) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_view09 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • dhol_den
    david holden (@dhol_den) reported

    @virginmedia service down again

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    Day 23 without our @virginmedia broadband (or phone, or TV) so I’ve celebrated by spending 90 minutes on hold with the “Customer Services” team and responding to the email from the Complaints team telling me that they had fixed my issue (spoiler: they hadn’t). Pathetic!

  • _DundeePerfect_
    A.Brown (@_DundeePerfect_) reported

    @virginmedia Read things accurately I never said that I do. I would not be mad enough to think I can run a Game and Stream a Picture in 4K using wifi... I don't use wifi in the house at all, TVs and PC are wired, only my Mobile connects to wifi but only to save Data when at Home.

  • GHG830
    Grace Grau (@GHG830) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_view09 offers:  • 300,000+ live channels  • 65,000+ VODs  • PPV events  • Netflix  • 78,000+ movies

  • GazzaAdams
    Gary Adams (@GazzaAdams) reported

    Hi @virginmedia This latest update appears to directly contradict the update you sent me earlier today. At 12:57, I was told that an engineer **was already on site and working to fix the problem**, with an estimated repair time of **18:00 today, 19/08/2026**. At 15:24, I am now being told that you have identified the problem and that an engineer **is on their way**, with the estimated repair time moved to **14:10 on 21/08/2026**. This is the original date that was stated 2 weeks ago. Could you please provide an accurate explanation of what is actually happening with fault **F012421201**? In particular: * Was an engineer on site earlier today, as stated? * If so, why is an engineer now apparently only “on their way”? * What has happened to cause the estimated repair time to move from this evening to Friday afternoon? * Is 21/08/2026 at 14:10 now a reliable estimate, or is this simply an automated placeholder? I appreciate that faults can take longer than expected to repair. What is frustrating is receiving contradictory information that makes it impossible to understand the actual status of the fault. Please provide a clear and factual update rather than another automated status message.

  • _SonOfTheDesert
    Kaiser Soothsays (@_SonOfTheDesert) reported

    @virginmedia No. Because it’ll end up as a hard reset and we’ll lose all our recorded stuff. When are you going to bring out a box that saves content to the cloud? That way, there’d be no issue.

  • RGE_Art
    Richard Geraint Evans (@RGE_Art) reported

    @Strudlehoffer @JFab208 @virginmedia I really do feel your pain. Are there any companies out there that even pretend to offer acceptable customer service?