Virgin Media Outage Report in Rushden, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rushden, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Bedford, Wellingborough, Warrington and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Phone | |
| Northampton |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Kettering |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
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Carl Harris
(@Carlgooutdoors) reported
from
Bedford, England
@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing
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Matt Lucas
(@MattLucasTweets) reported
from
Bedford, England
Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
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Clare Elsby
(@elsby_clare) reported
from
Northamptonshire, England
@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.
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Russell Leak
(@RussellLeak) reported
from
Northamptonshire, England
@virginmedia once again the service is down. Worst ISP I have every had #worstisp
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PrettyInPinkNailbar
(@SsiiicckkkNails) reported
from
Bedford, England
@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
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Stephen Szmidt
(@sszmidt199) reported
from
Northamptonshire, England
@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
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james
(@savagej84) reported
from
Rushden, England
@virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?
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Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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TRENTTT🤩
(@Aqeeb97) reported
from
Bedford, England
Just about to complete an important work task and Virgin Media goes down🙃
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.
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Simon
(@xBarnseyyy) reported
from
Northamptonshire, England
Virgin media down again 🙃
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Garry Solomon
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
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james nightingale
(@nightingalerb) reported
from
Irchester, England
@virginmedia Can’t even open the outages page... (using mobile network)
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
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Chiedozie Hez
(@Unchain_Warrior) reported
from
Northamptonshire, England
@virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amit
(@insain_hondaguy) reported
@virginmedia Rubbish. Terrible wifi. Impossible to contact you to resolve. Sent an email for a response back but all you sent me was a survey about how good your support was... you never even contacted me and still haven't. Wifi travels around 4 meters....great stuff 🙄
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Abigail Gavigan
(@moleysmum8) reported
@virginmedia An engineer came this morning for the phone there was a fault down the road, so that's one thing sorted. I'd appreciate you calling. You have their mobiles and home line.
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Robert
(@yaxleymellis) reported
@hodgetts_karen @virginmedia Good luck. Took me months to get back the money @virginmedia owed me. By some distance the worst customer service I've ever experienced. Nothing short of contemptuous.
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James Masters
(@Jamesmapendo) reported
@virginmedia On hold now John to a very nice and helpful lady that has been shouted at most of the day by unhappy customers. I can see why your trust pilot reviews are so bad
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Paulie Clair Millard
(@MilzMillard) reported
@virginmedia I have now waited 10 working days for complaints to contact me. This is appalling Customer Service, my last tweet was completely ignored
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Dr Viscount Fishpond
(@VisctFishpond) reported
@EvilAbsolute @shazwalter @virginmedia I would argue that the service doesn't work. It's only as good as the weakest link in the chain, which is the hub. I don't really want another box in my house to fix an issue that is fixable by the service provider. We have BT fibre in the street which is what I'll investigate.
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Matty Ross
(@mattyross_uk) reported
@virginmedia No known issues. We did 2 tests last week. They said was problem in area. Nothing has been updated on that link all week. We got told it would be intermittent signal until fixed but zero thus far
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Peter Coe
(@PeterCoe12) reported
@virginmedia Shockingly bad company, my WiFi packed in after a couple of days. Tried contacting customer service. However, after many attempts and spending excessive time hold, I came to the conclusion that customer services did not exist at this company.
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Ginny
(@Ginny22673801) reported
@virginmedia Not particularly reliable🙄🙄🤔🤔 on my 4th phone call, 2 engineers later and the problem is still not fixed 😡😡😡
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Martin Donovan ⚒⚒ 🇬🇧🇬🇧
(@303marty) reported
from
Romford, England
@virginmedia Great products Virgin ..I love all of them...But that call centre in the Philippines is disgraceful and lets the entire company down...The one in Wales was very good