Virgin Media Outage Report in Rushden, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rushden, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Wellingborough, Bedford, Kettering and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Wi-fi | |
| Wellingborough |
Phone | |
| Bedford |
||
| Wellingborough |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
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Emma Southernwood
(@Emmiec85) reported
from
Northamptonshire, England
@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Charlie
(@charleshill23) reported
from
Desborough, England
@virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Shirley Ashby
(@Shirley55474252) reported
from
Northamptonshire, England
@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@hadders08) reported
@virginmedia once again your service fails the basics. after your ‘we will call you in 24/48 hours’ which you didn’t I chase to be told another 24 hours. Only been 164 plus hours already. So as I get half a service is it ok I pay half the bill? Seems fair.
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Kevin McGuinness
(@McGuinnessKevin) reported
@virginmedia Maybe @VirginMediaCorp should know what rude people they employ for customer service…. Screen shot this all and sent it to your CEO Lutz Schüler maybe he should know how you speak with customers.
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Matt Sansbury
(@SansburyM) reported
For anyone who has @virginmedia do you have an issue using the @primevideouk app. It just never works properly for me.
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Sufyan Patel
(@patesufy) reported
@virginmedia But that’s the point, I’m not confident. I need an explanation of why I wasted 3 hours of my life yesterday thinking there was a problem with my home kit whereas in fact there may have been some sort of outage. Some forums have reported outages in neighbouring areas.
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Sebastian White
(@SebWrites) reported
ABSOLUTELY ATROCIOUS SERVICE @virginmedia ... BEEN PASSED FROM PILLAR TO POST FOR "3 MTHS +!!!" THEN @virginmedia PUT ME ONTO A "TEXT" CONTACT. HOW ON 'EARTH' IS THIS GOING TO SOLVE PROBLEM, WHERE I HAD TO SEND "2" LETTERS, AS YOU WERE IGNORING MY ORIGINAL COMPLAINTS? #Virgin
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Cantankerous Tom
(@puckingfricks) reported
Another reminder to switch your broadband services away from @virginmedia. Just been offered £15 as a "gesture of goodwill" for 4 months of practically no service and over 46 hours trying to speak to someone.....PATHETIC!!!
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MHA Trust
(@MHATrust) reported
@virginmedia We have reported it to the bank. Can't find the details now. However, we will need the address to write and cancel our account, we are not in a contract our contract ended 12th January. But we were not informed. This has been mental torture.
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Colin Oakley
(@ColinOakley5) reported
@virginmedia Great. No point tweeting then. Do you think is good service?
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Amy
(@pengelly_amy) reported
@virginmedia I got threw but the line was awful so I couldn’t hear what I ordered but i need to no if I’m getting new equipment can u help
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Amy
(@pengelly_amy) reported
@virginmedia Called the worst line ever so no clue what I have ordered! And I need to check if I’m getting new equipment as I couldn’t hear him