Virgin Media outages and service status in Rushden, England

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Kempston, Kettering, Bedford, and Wellingborough.

City	Problem Type	Report Time
Northampton	Wi-fi	4 days ago
Kempston	Internet	4 days ago
Northampton	TV	4 days ago
Northampton	Internet	6 days ago
Kettering	Internet	7 days ago
Kettering	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

• 
  Justine (@Just_Woodbridge) reported 2 minutes ago from Wellingborough, England

  @virginmedia having major issues with my broadband.

• 
  Justine (@Just_Woodbridge) reported 6 minutes ago from Wellingborough, England

  @virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!

• 
  Kevin Spicer (@kevinspicer72) reported 8 minutes ago from Bedford, England

  Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

• 
  Stephen Szmidt (@sszmidt199) reported 11 minutes ago from Northamptonshire, England

  @RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!

• 
  russ sanders (@russsanders2) reported 16 minutes ago from Northamptonshire, England

  @virginmedia I have been told that my bill will rise by £20. What a joke. Sky here we come. Constant issues with virgin.

• 
  Sandeep Takhar (@sandeeptakhar9) reported 22 minutes ago from Northamptonshire, England

  @virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?

• 
  . (@DBrickerz) reported 23 minutes ago from Northamptonshire, England

  @virginmedia your customer service is a shambles

• 
  Carl Harris (@Carlgooutdoors) reported 24 minutes ago from Bedford, England

  @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

• 
  Jake (@JakeReynolds93) reported 27 minutes ago from Northamptonshire, England

  @virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...

• 
  Chantelle (@ChantelleEJ) reported 27 minutes ago from Northamptonshire, England

  @virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 30 minutes ago from Bedford, England

  2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

• 
  Lee McRae (@leemcrae76) reported 32 minutes ago from Northamptonshire, England

  @virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?

• 
  Matt Lucas (@MattLucasTweets) reported 35 minutes ago from Bedford, England

  Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

• 
  Nick Simons (@NICKJSIMONS) reported 39 minutes ago from Bedford, England

  @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

• 
  Edward Bro (@EdMcDougall99) reported 42 minutes ago from Bedford, England

  Virgin media mobile data being very bad today

• 
  Michael O'Gorman (@mogfood) reported 48 minutes ago from Northamptonshire, England

  Hi @virginmedia you have been utterly appalling. I have been trying to contact someone you about my complaint since 9/1/23 and you’ve fobbed me off. Terrible service.

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 50 minutes ago from Wellingborough, England

  I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.

• 
  Su Felce (@swimmingsu) reported 53 minutes ago from Cardington, England

  @virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...

• 
  Joe Spencer (@JoeSpen05256454) reported 57 minutes ago from Northamptonshire, England

  @virginmedia 3 times this week I’ve tried to cancel my contract, 3 phone calls, all of which I get cut off from when I mention the word ‘cancel’!! Coincidence? Strange how I don’t get cut off during the long time I’m on hold!?! 🤔

• 
  Stuart Paterson (@Gordonsalive200) reported 58 minutes ago from Bedford, England

  Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 5 minutes ago

  Hello @virginmedia might you please have your legal department confirm their address for service of documents such as, for example, formal “letters before action”? It would of course have been preferable if the question had not had to be asked, but … we are where we are.

• 
  me (@CalJamesPhoto) reported 5 minutes ago

  @virginmedia please, for the love of god, give me a number here I can speak to a person.. I don’t have my 9 digit account number with me I need tech support, my landline is knackered. Your VA sucks It’s 2026 fgs, getting help should be easier than ever

• 
  Daniel Murphy (@dansmurph) reported 7 minutes ago

  @DartingMelon @alexand979677 @virginmedia Easiest thing to do is phon them up and ask for a loss of service credit, they literally have to give you the money back. No need to wait for the ombudsman etc. you only really need that when your at the deadlock stage

• 
  Liesl_ (@_lliesl_) reported 8 minutes ago

  This is not a *me* problem I went into an O2 store who told me that there was a known issue with the O2/Virgin media set up. I do not care. I expect to be able to access my account. I expect to be able to take the offer to change my tariff

• 
  Kay Apex 🇬🇧 (@KayApex673) reported 10 minutes ago

  @virginmedia @moonpeach212 Why will ur engineer come fix my WiFi damaged my heating and over one month I have been calling no response this is bad

• 
  Joey C (@Joeurovision24) reported 11 minutes ago

  @danielarf21 I’m with you on Virgin Media not showing it anymore, really disappointing tbh as there was a fanbase for it. But willing to give this series a go, the trailer isn’t the worst. People saying it’s “Ai Slop” need to chill, unfortunately it’s gonna be the norm for a lot of shows

• 
  Andy (@sadelta99) reported 11 minutes ago

  @virginmedia well done - you fix the issue then it’s broken again so back to no services again and of course your lines are closed so no way of calling

• 
  Gary Adams (@GazzaAdams) reported 18 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  john (@jhargie4) reported 20 minutes ago

  @o2 @virginmedia CEO LUTZ SCHUELER seems rather that sending the DEADLOCK letter your team actually want to CANCEL my COMPLAINT!!!!

• 
  ElaineGolding (@Elainebks) reported 20 minutes ago

  @RJAldous1 @virginmedia Oh dear you got the scammers. Their help dept is shown on the profile