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Virgin Media outages and service status in Rushden, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Rushden, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, Internet, and E-mail.
  • The most recent signal from this area was received Apr 22, 9:15 AM GMT+1.
  • 38% Wi-fi (38%)
  • 31% Internet (31%)
  • 15% E-mail (15%)
  • 8% TV (8%)
  • 8% Phone (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 23: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Kettering, Bedford, Northampton, and Wellingborough.

CityProblem TypeReport Time
Kettering Wi-fi 2 days ago
Bedford E-mail 2 days ago
Northampton Internet 4 days ago
Bedford Wi-fi 4 days ago
Bedford Internet 5 days ago
Bedford TV 14 days ago

Nearby cities with recent reports

Bedford

3 recent signals

2 days ago
Kettering

1 recent signals

2 days ago
Northampton

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.

  • EppsRacer
    Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.

  • niggyt2004
    niggyt2004 (@niggyt2004) reported from Raunds, England

    @virginmedia whats going on no broadband none of your help lines work. What's going on!

  • Privatenugget2
    Privatenugget (@Privatenugget2) reported from Irthlingborough, England

    @tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia having major issues with my broadband.

  • AntonyStyles5
    Antony Styles (@AntonyStyles5) reported from Bedford, England

    @virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone

  • stephylouise
    Steph (@stephylouise) reported from Desborough, England

    @virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.

  • markaugustus99
    Mark Augustus (@markaugustus99) reported from Burton Latimer, England

    @virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?

  • DiscoEquinox
    Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money

  • DiscoEquinox
    Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!

  • Gturv
    GTT* (@Gturv) reported from Bedford, England

    @virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.

  • EppsRacer
    Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.

  • russsanders2
    russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia customer service not answering phone. How you expect to keep customers.

  • ChantelleEJ
    Chantelle (@ChantelleEJ) reported from Northamptonshire, England

    @virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.

  • Shirley55474252
    Shirley Ashby (@Shirley55474252) reported from Northamptonshire, England

    @virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!

  • TMITV19
    Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

  • mrsloucampbell
    Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • markbwwelford
    MW 🏳️‍🌈 #gay #florist #lovetocook (@markbwwelford) reported

    @virginmedia Your service has been erratic to say the least over the last few weeks and it's down again. Postcode is W12 in London. Really not good enough.

  • rabtaylor1981
    Robert Taylor (@rabtaylor1981) reported

    @virginmedia any idea why it has to be so difficult to actually speak to anyone? Both TV boxes no longer work right, received an email saying a new box was coming but only got a remote for a box I don't even have! Can anyone help??

  • joelshepp
    Joel Sheppard (@joelshepp) reported

    @virginmedia It is absolutely diabolical; The usability is horrific; The interface is horrendous; You cannot recover deleted items; The recordings do not split between movies and TV shows; and The audio function on the remote control never works. How do I stop the constant upgrade messages?!!

  • SusanChew5
    Susan Chew (@SusanChew5) reported

    @virginmedia I may have solved the issue with DMs

  • SageyAFK
    SageAFK (@SageyAFK) reported

    @jammierooroo @steveomufc @SkyUK Virgin Media have down the same thing recently. Everyone’s under pressure to “hit a target”, to earn more money because the system is ******. We are failing fundamentally at all levels, and it’s ******* disgusting.

  • debs_crawford
    DC (@debs_crawford) reported

    @virginmedia can someone contact me, I’ve verified my email six times and it still takes me back to verify email page and I am not able to login

  • palmer606
    Andrew palmer (@palmer606) reported

    @virginmedia ur service is poor and as for ur customer services/ help is even worse, tried for 3 nights to call = no answer and online help is rubbish as soon as up for renewal I’ll be off to @skytv

  • Neek49
    Monique Bissell (@Neek49) reported

    @entrustTMF @status_is_down @virginmedia Ours has been over a week, and they have just extended their estimated fix time to the 27th. That’s another 5 days, during a tube strike and I can’t work from home.

  • soapyrct
    Sean Pearson (@soapyrct) reported

    @mobily_uk @virginmedia Because they expect lots of folk to either not realise or just pay anyway, its also why they make it so difficult to call. Funny you can join and change everything on line except cancel! Virgin are THE worst company for service.

  • sanowano_
    S (@sanowano_) reported

    @virginmedia please I’m just trying to catch up on my shows. Fix the internet in E2 London PLEASE.