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Virgin Media

Virgin Media outages and service status in Rushden, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Rushden, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 20, 5:50 PM GMT+1.
  • 45% TV (45%)
  • 29% Internet (29%)
  • 16% Wi-fi (16%)
  • 6% E-mail (6%)
  • 2% Total Blackout (2%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Northampton, Kettering, Olney, and Wellingborough.

CityProblem TypeReport Time
Bedford Internet 2 hours ago
Bedford Internet 7 hours ago
Northampton Wi-fi 2 days ago
Northampton Internet 3 days ago
Bedford Internet 6 days ago
Northampton Wi-fi 6 days ago

Nearby cities with recent reports

Bedford

14 recent signals

2 hours ago
Northampton

10 recent signals

2 days ago
Kettering

6 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • HayleyWhite36
    Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving

  • WhiteShadowCos
    George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.

  • stephylouise
    Steph (@stephylouise) reported from Desborough, England

    @virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.

  • TMITV19
    Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

  • WhiteShadowCos
    George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia having major issues with my broadband.

  • Ian_Loveshack
    Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing

  • DiscoEquinox
    Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901

  • leemcrae76
    Lee McRae (@leemcrae76) reported from Northamptonshire, England

    @virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks

  • markaugustus99
    Mark Augustus (@markaugustus99) reported from Wollaston, England

    @virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.

  • Unchain_Warrior
    Chiedozie Hez (@Unchain_Warrior) reported from Northamptonshire, England

    @virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.

  • nosylocaljourno
    Hilary Scott (@nosylocaljourno) reported from Northamptonshire, England

    So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.

  • Bdayboom
    Benji (@Bdayboom) reported from Finedon, England

    @virginmedia Thanks for the response but can't see any reference to subtitles not working.?

  • OllieToogood
    Ollie Toogood (@OllieToogood) reported from Northamptonshire, England

    @virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?

  • _edan
    edan (@_edan) reported from Northamptonshire, England

    @virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.

  • gsolomonphoto
    Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England

    @virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?

  • russsanders2
    russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia customer service not answering phone. How you expect to keep customers.

  • EppsRacer
    Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gail_hendry
    gail hendry (@gail_hendry) reported

    @virginmedia 17th may. I received a response today but it has not answered my questions or resolved the issue. Thank you

  • RozoSmyth
    Rosemary Smyth (@RozoSmyth) reported

    @Benleo I had the same experience over several years. The worst service and customer service I have ever experienced. I wouldn't take Virgin media if you gave me it for free!!

  • bhoyjohn1888
    John Cameron (@bhoyjohn1888) reported

    Has anyone successfully cancelled a contract with Virgin Media? If so, please advise. Can't get them to answer any telephone calls or emails. Shocking customer service.

  • hamsterpranks
    ⭕ Toni Geens 🍍 (bam.zoom) (@hamsterpranks) reported

    Hey @virginmedia we just took out a new contract with you, had our box fitted on Friday, reprogrammed on Saturday due to an outage. Now we've just gone over 24 hours with no internet or TV yet again and the fix times constantly being pushed back. What's your cancellation period?

  • KelvinFavell
    BigK (@KelvinFavell) reported

    @virginmedia is there an issue sending out a 360 upgrade box? Told it takes up to 7 days. It is now 12.

  • frantruth
    Frantruth 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@frantruth) reported

    @Benleo Trouble is, Virgin Media isn't British owned. Regardless, it should be written into law that if you provide telecommunications to British customers, the call centre serving sales and customer service must be based in Britain.

  • mandy83906280
    mandy (@mandy83906280) reported

    @Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.

  • stendec6
    Στενδεκ (@stendec6) reported

    @virginmedia @Benleo Of the 12 companies that Which review, you're the second worst.

  • GillGRobs
    Gill 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🩵 (@GillGRobs) reported

    @virginmedia Ive had 5 complaints in with you, 3 have only ever been looked at and all i get is , " we'll make sure things are done differently " yet never are. So no thanks ive had more than enough of your excuses I'll do what Ben is doing and go to the ombudsman. You really are terrible

  • GTCT19144
    Gazza191 (@GTCT19144) reported

    @jomickane @Benleo Don't go with Virgin media Jo , the worst company ever.