Virgin Media outages and service status in Rushden, England

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Irthlingborough, Kettering, and Raunds.

City	Problem Type	Report Time
Northampton	Wi-fi	7 hours ago
Bedford	Internet	1 day ago
Northampton	Wi-fi	1 day ago
Northampton	Internet	1 day ago
Northampton	Internet	2 days ago
Northampton	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

• 
  Hunnybun's Bracelets (@HayleyWhite36) reported 55 seconds ago from Northamptonshire, England

  @virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving

• 
  Carl Harris (@Carlgooutdoors) reported 2 minutes ago from Bedford, England

  @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

• 
  Cazzlar!! (@cazzlar1985) reported 6 minutes ago from Burton Latimer, England

  @virginmedia @peterlealfc That link doesn't work!

• 
  Tyler Quantrill (@TylerQ2001) reported 11 minutes ago from Rushden, England

  @virginmedia broadband down? Woke up with it connected but not working at all?

• 
  Antony Styles (@AntonyStyles5) reported 12 minutes ago from Bedford, England

  @virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone

• 
  Jake (@JakeReynolds93) reported 17 minutes ago from Northamptonshire, England

  @virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...

• 
  Mark Augustus (@markaugustus99) reported 19 minutes ago from Burton Latimer, England

  @virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 22 minutes ago from Wellingborough, England

  I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.

• 
  Steph (@stephylouise) reported 26 minutes ago from Desborough, England

  @virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.

• 
  james (@savagej84) reported 29 minutes ago from Rushden, England

  @virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?

• 
  russ sanders (@russsanders2) reported 33 minutes ago from Northamptonshire, England

  @virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice

• 
  Tyler Quantrill (@TylerQ2001) reported 35 minutes ago from Rushden, England

  @virginmedia No known issues in the area, and then the services test doesn’t work either? 😕

• 
  . (@DBrickerz) reported 36 minutes ago from Northamptonshire, England

  @virginmedia your customer service is a shambles

• 
  GTT* (@Gturv) reported 52 minutes ago from Bedford, England

  @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

• 
  purplewisdom (@PurpleWisdom) reported 53 minutes ago from Bedford, England

  @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

• 
  james (@savagej84) reported 53 minutes ago from Rushden, England

  Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money

• 
  edan (@_edan) reported 55 minutes ago from Northamptonshire, England

  @virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.

• 
  Matt Lucas (@MattLucasTweets) reported 56 minutes ago from Bedford, England

  Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

• 
  Simon (@xBarnseyyy) reported 59 minutes ago from Northamptonshire, England

  Virgin media down again 🙃

• 
  Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported 60 minutes ago from Northamptonshire, England

  @virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Fletcher (@Fletchmyster85) reported 5 minutes ago

  @virginmedia 3-4 weeks now I've had issues with my broadband and TV. Tried calling but have to drop off because I don't have 30+ mins to wait. Start chats, after the long AI process I sit waiting for a person. Leave chat 30+ mins. Fill out complaints asking for a call from you...

• 
  Bella Harvey 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Lady__Britannia) reported 6 minutes ago

  @trapdoor456 @virginmedia Switched from rip off Virgin to Box Broadband a few years ago, now Community Fibre ... Never looked back

• 
  Jo (@WhitmoreJo) reported 7 minutes ago

  I'm on call to one of your sales team and trying to cancel phone and tv and just have broadband but I'm being told that's not ok and I can't? @tradingstandards @virginmedia @virginmedia

• 
  Jags Arthurson (@JagsArthurson) reported 7 minutes ago

  WARNING I've had the dreadful new @virginmedia 360 box imposed on me (Virgin updated box without my consent and wiped all my recordings) With the old (36) box, to go to an alphabetical list of recordings was ONE button press With the 360 box it's FOURTEEN!!! Truly awful

• 
  Adrian Weale (@Edeaulx) reported 9 minutes ago

  It's becoming increasingly clear that @VirginMedia customer service is based on the premise that if you make it excruciatingly difficult to make a complaint and then follow it up, people will simply not bother.

• 
  TheWho87 (@TheWho87) reported 9 minutes ago

  @virginmedia Why? The fact that the internet was working with a VPN meant it wasn't an issue on my end, it was an issue on your end, plus it's working now, so you seem to have fixed the issue already.

• 
  Nick S. (nickncs) (@nickncs_cP) reported 10 minutes ago

  @itsuu___ yeah its a DNS or routing issue on virgin media's end. because the VPN connection is working all traffic is routed through that on the virgin media side. so to them they are connecting you to vpn, then it's the vpn that's connecting you to twitter.

• 
  Michael (@whatmichaelsays) reported 11 minutes ago

  @virginmedia Into my third hour on chat and my fourth agent - and still no closer to a solution!

• 
  Peter mcclurg (@peter_mcclurg) reported 15 minutes ago

  Why are you managing the worst levels of service. Utterly shambolic. Frustrating and embarrassing. I look forward to the next fine being enough to get you to treat customers as customers in the future. Just spent 45 minutes begging for a service engineer to come. @virginmedia

• 
  Jonathan Cantliff (@cantliff9) reported 15 minutes ago

  @virginmedia Well the service status is working again but now it's reporting intermittent issues check again in 24 hours, earlier it was supposed to be fixed by 5pm. Seriously I pay £170 a month for this nonsense