Virgin Media Outage Report in Rushden, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rushden, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kempston, Wollaston and Olney.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Northampton |
||
| Northampton |
TV | |
| Northampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable
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James Jackaman
(@jacko_1989) reported
from
Northamptonshire, England
When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Wellingborough, England
@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script
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Sam Cook
(@SamCook1980) reported
from
Northamptonshire, England
@virginmedia Help please After 30 mins on the phone to a call centre ive got nowhere
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei
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Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia Customer service worst ever
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Kevin
(@biffa50) reported
from
Northamptonshire, England
@virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
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Ben jelley
(@Benjel85) reported
from
Northamptonshire, England
@virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia still waiting for a call or response to my issue
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Petethepert.
(@petethepert43) reported
from
Rushden, England
@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
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Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
Update: Pretty p*ssed off on a Friday, after a crappy week, that @virginmedia, who said broadband and TV would be fixed by 5.45, then 9.45, now saying 10am tomorrow. Don't send me best wishes, just sodding fix it. #noTV, #noWifi #moneyfornothing
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
.@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie McCabe
(@mccaben45) reported
@virginmedia I've took photos of everything, if no-one calls me I am reporting this to ofgem due to the complete lack of service and the money that it has cost me.
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Stormé DeLarverie
(@larverie) reported
@virginmedia Wow! a customer of at least a decade if not two and how many hundreds if not thousands of £££s later & @Virginmedia shut you off with you warning or explanation including for things you cannot possibly know about & cannot fix due to the problem. #Genius.
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Alex
(@Alex23X_) reported
@virginmedia New customer here So I call CS last night as my installation kit didn't arrive, turns out my account wasn't even set up but the agent managed to set it up with the 3rd party offer I had signed up with Got my account no. but I'm unable to sign-in to My Virgin Media
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Arglwydd Craig o Llwchwr 🏴
(@project_peter) reported
@virginmedia And she told me ‘she was complaints’ and hummed at me down the phone when I had asked a few times to be transferred And told me ‘what a pity, I can’t transfer you’ Very nice.
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Natalie McCabe
(@mccaben45) reported
@virginmedia I have had problems since joining Virgin. I have tweeted, wrote a complaint online and spent 4 hours in the last couple of days waiting for an agent. PLUS trying to contact via online many times before. Please can you help?!!
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Customer Service
(@vmbusinesshelp) reported
@Tommy70814911 @virginmedia Good afternoon Tommy, I am sorry to hear you are having issues with your services, we always try our best to get the first available engineer appointment. You can contact faults on 0800 052 0800, option 1 then option 3 to see if there is a cancellation. AL
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Stormé DeLarverie
(@larverie) reported
@virginmedia .... my mobile phone wont make telephone calls including the 789 and 150 that might resolve the paym,ent issues when there was a perfectly good DD in place that I have NOT removed. My bank accounts have enough £££ in so there is no reason for them not to be paid. @VMHelpDesk
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Don 'Cornsey' Onli
(@Dononli1) reported
@virginmedia .. my ntlworld account has once again stopped working... are there issues with the server.. again 😡😡
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Hannah McLachlan
(@Angel_McLachlan) reported
@virginmedia We’ve had a look through our bill and we’d like to cut off our telephone line and cancel one extra on our TV package. Would I be able to do this online?
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Kieran Philpott
(@KieranPhilpott6) reported
@virginmedia What are the links I see you send to people so they can chat with you directly? Why aren't I being offered one as now on day 5 of trying to help a vulnerable customer that VM don't give a crap about?