Virgin Media Outage Report in Rushden, Northamptonshire, England
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The latest reports from users having issues in Rushden come from postal codes NN10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rushden, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Warrington, Kettering and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Wi-fi | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Northampton |
Wi-fi | |
| Wellingborough |
Internet | |
| Bedford |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice
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Nick Simons
(@NICKJSIMONS) reported
from
Bedford, England
@virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.
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Jake
(@JakeReynolds93) reported
from
Northamptonshire, England
@virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for
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Richard Fisher
(@RichardPFisher) reported
from
Wilby, England
Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.
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Mark Augustus
(@markaugustus99) reported
from
Burton Latimer, England
@virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?
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Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?
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Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!
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Mark Augustus
(@markaugustus99) reported
from
Wollaston, England
@virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.
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jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia I have been told that my bill will rise by £20. What a joke. Sky here we come. Constant issues with virgin.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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roland69UK
(@roland69uk) reported
@virginmedia WiFi down yet again, had stuff to do before I leave for work, sort it out
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ilke--
(@tr_jeannedarc) reported
@virginmedia Hi, could you please pass this feedback that there was failure to inform customer about the planned work for broadband. I will pass on the details via DM
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Rozalyn Anderson
(@lemonviolets) reported
@virginmedia A customer service rep helped us thank you and call waiting time was short. But you wont get many elderly customers with the install it yerself system.
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Johnny Bastard
(@JohnnyBastard6) reported
@virginmedia My broadband isn’t working. it said there was no issue in my area, then when adding my surname it said there was a known issue and a technician is dealing with it with an estimated fix time of 16:00 today, now it says they know of no issue and it we need to book a technician?
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Max
(@maxwaa) reported
@virginmedia I will do later but I’ve just had another email telling me I’ll have to reboot my hub to get the boost. First email said I didn’t have to do anything, so clearly a issue with your communications
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Dazz
(@DazzStevo89) reported
@virginmedia Your broadband service is the worst. We pay for the M200 internet and its always dropping connection to our devices. We pay alot of money to your for this service and I feel you are taking us for a joke. I need this fixing ASAP. It’s been like this for months!!
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Mhairi Phillipson 💙
(@lucken_fiddler) reported
from
Glasgow, Scotland
@virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?
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Suzanne 🏴
(@suzl84) reported
@virginmedia Received Hub5 yesterday and just set it up. Went on the settings page to rename the network and password to my hub3 so everything would auto connect. Says can take up to 5 mins. That was about 15 mins ago and it’s still just spinning and no connection, Any tips?
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Ranjan Mallya
(@RanjanMallya) reported
@virginmedia I would like to go for a full disconnection without paying any early disconnection fees (which I have already made it clear speaking to your representative) because this wait is simply not my problem!
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Ranjan Mallya
(@RanjanMallya) reported
@virginmedia I will need to know as to when would you be able to determine that you can’t service my area. The properties before us, 3 houses are having Internet services. They say blockage is at No. 1 and this has been the case since 21st October!