Virgin Media Outage Report in Rushden, Northamptonshire, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Rushden, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kettering, and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Internet | 5 days ago |
|
Bedford
|
Wi-fi | 5 days ago |
|
Northampton
|
Wi-fi | 5 days ago |
|
Northampton
|
Wi-fi | 6 days ago |
|
Wellingborough
|
Phone | 8 days ago |
|
Bedford
|
9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
-
Ollie Toogood (@OllieToogood) reported from Northamptonshire, England@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
-
Su Felce (@swimmingsu) reported from Cardington, EnglandSo frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
-
Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
-
Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
-
Chantelle (@ChantelleEJ) reported from Northamptonshire, England@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
-
Steph (@stephylouise) reported from Desborough, England@virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?
-
Helenfaerieart (@Helenfaerieart) reported from Northamptonshire, England@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
-
Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
-
Trushār Patel (@trushar108) reported from Wellingborough, England@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
-
Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
-
Chantelle (@ChantelleEJ) reported from Northamptonshire, England@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
-
-
Stuart Paterson (@Gordonsalive200) reported from Bedford, EnglandAre there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
-
russ sanders (@russsanders2) reported from Northamptonshire, England@virginmedia customer service not answering phone. How you expect to keep customers.
-
erika lesley neale (@erikalesleyneal) reported from Rothwell, England@virginmedia Hi I was wanting to cancel my order because I have changed my mind
-
Cazzlar!! (@cazzlar1985) reported from Burton Latimer, England@virginmedia @peterlealfc That link doesn't work!
-
Privatenugget (@Privatenugget2) reported from Irthlingborough, England@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
-
Su Felce (@swimmingsu) reported from Cardington, England@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
-
Steph (@stephylouise) reported from Desborough, England@virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.
-
Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Archaic Wolf (@ArchaicWolf) reported@virginmedia Various different speed tests and the main concern is every medium I use doesn't go beyond 20 - 30MB/s. Steam, Xbxsx, Ubisoft, PC Gamepass. It doesn't matter who I'm downloading from. Your atrocious customer service is why I never bothered calling again.
-
Rachel (@29Rwolstenholme) reported@virginmedia No I can’t log in, it says there is no password in my account settings and when I put my password back in the settings on my iPhone it just says the same. I can’t log in on the website as now my account is not registered or not recognised. Can someone from tech support ring me?
-
Sakina (@dahodsakina) reported@virginmedia On the call with one of the virgin media representative she said my new bill will be 37£ per month and I confirmed with her several times. Later I get the confirmation email that my new bill will be 71£ per month. Please resort this issue.
-
Llywelyn Lloyd (@LlywelynLloyd) reported@virginmedia I have raised 4 complaints on your online complaints tracker. Not one has been replied to nor the issue resolved. Frankly this is appalling. @LutzSchueler
-
Innovation Please (@InnovationPLS) reported@virginmedia My Virgin media just turned off today, the router is now flashing red and I've checked all cables, nothing wrong. Was working fine until an hour ago. Checked the area and there's no issues/outages and can't get through to anyone via the customer service landline HELP
-
Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid
-
John Kelly (@John_Kelly17) reported from St Helens, England@CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.
-
Claire White (@Claire01985) reportedFuming with @virginmedia had a call saying someone has tried to set something up at my address. My account is now suspended and internet not working and everything is closed so cant resolve. How are we meant to work from home with **** service
-
Kerry (@KerryCosti) reported@virginmedia our service in CM23 has been appalling for weeks now. Our internet disappears intermittently throughout the day. You can not settle down to watch anything that requires a connection because you get thrown out umpteen times. The frustration 🤬. Please sort it out.
-
Richard Sweet (@Richard89117463) reported@virginmedia I have now been transferred to a department which is closed and am going to have to call up all over again due to the risk of my complaint going over my cooling off period. @LutzSchueler the customer service at virgin is disgusting!