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Virgin Media outages and service status in Rushden, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Rushden, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 17, 8:03 PM GMT+1.
  • 45% TV (45%)
  • 29% Internet (29%)
  • 16% Wi-fi (16%)
  • 6% E-mail (6%)
  • 2% Total Blackout (2%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Kettering, Olney, and Wellingborough.

CityProblem TypeReport Time
Northampton Internet 22 hours ago
Bedford Internet 4 days ago
Northampton Wi-fi 4 days ago
Northampton TV 4 days ago
Kettering TV 4 days ago
Bedford TV 4 days ago

Nearby cities with recent reports

Bedford

14 recent signals

4 days ago
Northampton

9 recent signals

22 hours ago
Kettering

7 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • Shirley55474252
    Shirley Ashby (@Shirley55474252) reported from Northamptonshire, England

    @virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!

  • covrules
    Jamie Nairn (@covrules) reported from Northamptonshire, England

    @virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.

  • gsolomonphoto
    Garry Solomon (@gsolomonphoto) reported from Rushden, England

    @virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!

  • TMITV19
    Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

  • WhiteShadowCos
    George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!

  • sszmidt199
    Stephen Szmidt (@sszmidt199) reported from Northamptonshire, England

    @RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!

  • niggyt2004
    niggyt2004 (@niggyt2004) reported from Raunds, England

    @virginmedia Still not working

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.

  • spurs6720
    Chris Davis (@spurs6720) reported from Wellingborough, England

    @virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view

  • mrsloucampbell
    Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

  • markaugustus99
    Mark Augustus (@markaugustus99) reported from Burton Latimer, England

    @virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?

  • savagej84
    james (@savagej84) reported from Rushden, England

    Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money

  • mrsloucampbell
    Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for

  • factory_sausage
    🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported from Northamptonshire, England

    Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.

  • Gordonsalive200
    Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • PurpleWisdom
    purplewisdom (@PurpleWisdom) reported from Bedford, England

    @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

  • EdMcDougall99
    Edward Bro (@EdMcDougall99) reported from Bedford, England

    Virgin media mobile data being very bad today

  • 4KFreelance
    4k Freelance - 4k UHD - HD Digital Creative Media (@4KFreelance) reported from Northamptonshire, England

    @pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.

  • SsiiicckkkNails
    PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England

    @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

  • erikalesleyneal
    erika lesley neale (@erikalesleyneal) reported from Rothwell, England

    @virginmedia Hi I was wanting to cancel my order because I have changed my mind

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RobbojcJohn
    Chezzer (@RobbojcJohn) reported

    @virginmedia why is the picture quality so bad for MUTV, it’s a paid subscription least you can do is provide HD minimum

  • _kerryking_
    kerry (@_kerryking_) reported

    @virginmedia Unfortunately this is still an issue, comes up saying that we are fetching account details and after 15 minutes Error CS1012 appears, so so frustrating! Been going on since Thursday now!

  • grancake
    cclinton.! (@grancake) reported

    @virginmedia I have had to do a factory reset the lady on the phone,was brilliant but at my age it wasnt it easy now I have to reset all my passwords for Netflix prime etc very bad

  • longpeptides
    Longevity Peptides (@longpeptides) reported

    @Benleo @virginmedia had similar issues with a provider in the us took months to get it sorted. it's like they're more focused on upselling than customer service.

  • devoidofthought
    Tony McMahon 🇪🇺 (@devoidofthought) reported

    @virginmedia broadband / tv issue in PE27. Any clue on resolution? My son's trying to revise for A levels!!

  • RHawkins05
    Richard (@RHawkins05) reported

    @virginmedia Reboot the box again this morning and still nothing, now on 5th day with no service....,...

  • IanGee19
    Ian Gee (@IanGee19) reported

    @Benleo @virginmedia Gutter levels of service are the across the board these days, Ben. Even the Royal College of Surgeons are guilty of second class (or lower), third world standards of service, unless it’s just contemptible, haughty arrogance. @RCSnews #RCSEngland

  • womaninblue1050
    Marilyn (@womaninblue1050) reported

    @virginmedia Hi, when I ring your customer number later today, which option do I need for the people who can help regarding still having problems with this Virgin Media 02 sign in?

  • HypocrisyHunta
    Hypocrisy Hunter (@HypocrisyHunta) reported

    @Benleo @virginmedia They've always been ****. Their broadband is down more than the internet in Iran. Toob is way better

  • sithsayer
    sjb (@sithsayer) reported

    @Benleo @virginmedia They gave me a CCJ because they failed to action my notice and I complained, so they ignored the complaint in and pursued me for the month although had a PAC . I refused to pay it the never wrote to me. They just put a CCJ on me. @virginmedia WORST INTERNET COMPANY IN BRITAIN..