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Virgin Media

Virgin Media Outage Report in Rushden, Northamptonshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kettering, and Rushden.

CityProblem TypeReport Time
Northampton Internet 3 days ago
Bedford Wi-fi 3 days ago
Northampton Wi-fi 3 days ago
Northampton Wi-fi 4 days ago
Wellingborough Phone 6 days ago
Bedford E-mail 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • furnituretester
    Phil Reynolds (@furnituretester) reported from Bedford, England

    @virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable

  • wishusdonna
    Donna Scott (@wishusdonna) reported from Northamptonshire, England

    @virginmedia I got a message from you yesterday saying the local issues were fixed, but the broadband keeps going again today.

  • bleedingmoody
    Brian John Thompson (@bleedingmoody) reported from Northamptonshire, England

    @virginmedia Done all that a hundred times and checked all the cables it’s still crap!!

  • jacko_1989
    James Jackaman (@jacko_1989) reported from Northamptonshire, England

    When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄

  • acmtix
    𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Wellingborough, England

    @virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...

  • GMac1985
    Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡

  • GypsyEilid
    Kate/Lin (@GypsyEilid) reported from Irthlingborough, England

    @virginmedia I was told yesterday in a webchat that the issue is in the area and not with my phone! Apprently in the area I live you are doing enhancements or something which is the cause of the issue!

  • WhiteHart_Lad
    -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, England

    @virginmedia Try telling that to the kids on school holidays!!! Its more ive not had any updates as I requested to keep me up to date! Really poor service, it will be quicker to leave to another provider!

  • RobRobbedford
    Rob (@RobRobbedford) reported from Northamptonshire, England

    @virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!

  • RobRobbedford
    Rob (@RobRobbedford) reported from Northamptonshire, England

    @virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker

  • dplosky
    Dion (@dplosky) reported from Irthlingborough, England

    @virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working

  • DelanceyUK
    MelloFox (@DelanceyUK) reported from Northamptonshire, England

    @virginmedia I have one phone.. My husband has one phone.. neither of them can receive a call or make a call from most parts of the house. Calls drop if we move away from doors or front window upstairs. I'll try text support.

  • WhiteHart_Lad
    -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, England

    Things I have done whilst currently being on hold waiting to speak to @virginmedia (all true) Had a shower Made a cup of Tea Heated up and eaten my dinner Things I plan to do now.... Take a long weekend break Get married.......again Switch to a new supplier.....hang Up!!!!!!

  • WhiteHart_Lad
    -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, England

    So broadband is down and has been all yesterday and today so check status shows No known issues, so call @virginmedia only to be told expected fix date is 13th!!!!!! A week in this day and age!!!! Unbelieveable!!! #FinalStraw been a loyal customer but service has been poor lately

  • stedge27
    steve chester (@stedge27) reported from Broughton, England

    @scalvini07 @SkyUK No never #virginmedia is shit and we can't get it here. Have been constantly updated with the progress from @SkyUK and are now back online

  • WhiteHart_Lad
    -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, England

    Please pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill

  • GypsyEilid
    Kate/Lin (@GypsyEilid) reported from Irthlingborough, England

    @virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.

  • RichardPFisher
    Richard Fisher (@RichardPFisher) reported from Wellingborough, England

    @vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.

  • GMac1985
    Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....

  • GMac1985
    Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • redsontour1
    Redsontour1 (@redsontour1) reported

    Changed to @O2 2 weeks ago, via @virginmedia Volt, worst decision I have made…no customer service, in fact, no service…pathetic.

  • SuglaniNaresh
    Naresh Suglani (@SuglaniNaresh) reported

    @virginmedia Update now says I'll be without broadband until Friday. This is an unacceptable level of service.

  • _CALUM_
    Calum (@_CALUM_) reported

    @virginmedia your service is terrible! 3rd day without any internet this month, and have to wait until Thu for someone to come and fix it. I wfh with no alternative; no other solutions or compensation were offered. Ridiculous behaviour

  • nicka____
    Nick. (@nicka____) reported

    @virginmedia Intermittent signal in the area the last few days, any idea when it won’t be intermittent? Working is an absolute joy at the minute.

  • TheFatDudeUK
    The Fat Dude (@TheFatDudeUK) reported

    @virginmedia right i was on tablet i asked for link i been trying to sort this for 5 days YOU are shockingly bad I want a serious complaint as ur making me ill im off to lie down again u just wasted 2 hours info there ur just being a pr***

  • jimbuchanan21
    Jim Buchanan (@jimbuchanan21) reported

    @virginmedia Tells me it can't run a check right now. Estimated fix time communicated last week was 14:15 yesterday.

  • tmlnsn29
    pete (@tmlnsn29) reported

    @virginmedia No. I am desperate to speak to someone in the local pre-install team (area code 22) who can arrange this ASAP. Offshore customer service cannot help.

  • martynbez
    Martyn Beswick (@martynbez) reported

    @virginmedia I think I have a Hub 4? Would be a massive help when working from home for the NHS :)

  • casper197635
    Neil Williams (@casper197635) reported

    @DK1_DK1 @virginmedia Yep, completely agree. I meant to be carrying out a major change that has been planned for weeks, which we've had to cancel

  • diapherein
    BA. Diapherein (@diapherein) reported

    virgin media is down literally every day im so glad i don't pay for it