Virgin Media

Virgin Media Outage Report in Rushden, Northamptonshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rushden, Northamptonshire, England 11/20/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Rushden, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kempston, Wollaston, Olney, Rushden and Raunds.

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City Problem Type Report Time
United KingdomNorthampton Wi-fi
United KingdomBedford Internet
United KingdomNorthampton Internet
United KingdomBedford E-mail
United KingdomNorthampton Internet
United KingdomNorthampton E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • spurs6720 Chris Davis (@spurs6720) reported from Wellingborough, England

    @virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view

  • elsby_clare Clare Elsby (@elsby_clare) reported from Northamptonshire, England

    @virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!

  • _edan edan (@_edan) reported from Northamptonshire, England

    @virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.

  • petethepert43 Petethepert. (@petethepert43) reported from Rushden, England

    @skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!

  • Aqeeb97 TRENTTT🤩 (@Aqeeb97) reported from Bedford, England

    Just about to complete an important work task and Virgin Media goes down🙃

  • AntonyStyles5 Antony Styles (@AntonyStyles5) reported from Bedford, England

    @virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone

  • Clare55A Clare grennan (@Clare55A) reported from Bedford, England

    @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

  • MickRooksby Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England

    @virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!

  • MickRooksby Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England

    @virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer

  • nightingalerb james nightingale (@nightingalerb) reported from Irchester, England

    @virginmedia Can’t even open the outages page... (using mobile network)

  • Unchain_Warrior Chiedozie Hez (@Unchain_Warrior) reported from Northamptonshire, England

    @virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!

  • simoneperrin123 Simone Perrin (@simoneperrin123) reported from Wellingborough, England

    @VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting

  • savagej84 james (@savagej84) reported from Rushden, England

    Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money

  • RussellLeak Russell Leak (@RussellLeak) reported from Northamptonshire, England

    @virginmedia once again the service is down. Worst ISP I have every had #worstisp

  • Ian_Loveshack Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing

  • _edan edan (@_edan) reported from Northamptonshire, England

    @virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.

  • EdMcDougall99 Edward Bro (@EdMcDougall99) reported from Bedford, England

    Virgin media mobile data being very bad today

  • Ian_Loveshack Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting

  • gsolomonphoto Garry Solomon (@gsolomonphoto) reported from Rushden, England

    @virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • feagan_dee Dee feagan (@feagan_dee) reported

    @virginmedia I have had an eye out for updates since Friday - not one apart from moving the dates each day. Really poor customer service. How are the call centre staff not updated on fault progress?? Transparency is key and will help manage expectations. Such a poor show and eta!!

  • mattiem1976 Matt (@mattiem1976) reported from Sompting, England

    @virginmedia It's fine I am going to cancel my contract as the offer to retain is disgraceful when compared to offer from others

  • KatieAnnChelsea Katie-Ann Rotheroe (@KatieAnnChelsea) reported

    @virginmedia why has my mother who has got MS been without internet for 3 weeks, followed all of your instructions throughout & you still won’t allow a technician to come to her house? The service is disgusting & you should be ashamed of yourselves with the distress caused!

  • Misssripper Lauren (@Misssripper) reported

    @virginmedia They world my book a technician in as they couldn’t provide a ‘password’ or code or whatever is needed. So nothing has been actioned for a resolution

  • jakobh888 Pangzi 🇪🇺 (@jakobh888) reported

    @virginmedia No. Virgin’s own service tracker says no issues. But many people repot issues based on independent sites. Done the usual hub tests.

  • KatieAnnChelsea Katie-Ann Rotheroe (@KatieAnnChelsea) reported

    @virginmedia why has my mother who has got MS been without internet for 3 weeks, followed all of your instructions throughout and you still won’t allow a technician to come out to her house?! The service is disgusting - you should be ashamed of yourself with the distress caused.

  • EverPure Jason Marks (@EverPure) reported

    @virginmedia So Virgin Mobile will not find an alternative way to send my sim out but will charge me for a service that I cannot use?

  • kelly1latorre Kelly Ward ( was Collins ) (@kelly1latorre) reported

    @virginmedia just had email from you saying thanks for the chat today and complaint now resolved ??? I’ve not spoken to anyone today or yesterday - strange ??

  • nofksgiven81 The man (@nofksgiven81) reported

    @virginmedia so my estimated fix has been pushed back another week, so that’s 5 dates given up to now you haven’t stuck to, so for clarification that’s now 8 weeks with intermittent service, anything you want add

  • tangerinesedge tangerine_sedge (@tangerinesedge) reported

    @virginmedia Hmm, the new supplier answered my call within a minute and were clear and concise. I had my 4th call with VM CS and still have not managed to cancel. Currently waiting on a mystical number porting completion date, even though my phone has been ported to my new supplier.