Virgin Media

Virgin Media Outage Report in Rushden, Northamptonshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rushden, Northamptonshire, England 12/05/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rushden, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kempston, Wollaston and Olney.

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City Problem Type Report Time
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomNorthampton Total Blackout
United KingdomNorthampton Total Blackout
United KingdomNorthampton Internet
United KingdomBedford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • jamesdgreen02 jamesdgreen (@jamesdgreen02) reported from Bedford, England

    @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

  • russsanders2 russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice

  • HayleyWhite36 Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving

  • WhiteShadowCos George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!

  • Gturv GTT* (@Gturv) reported from Bedford, England

    @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!

  • WhiteShadowCos George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.

  • WhiteShadowCos George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia any help. I raised this on the app but not response/its been cleared any help

  • kevinspicer72 Kevin Spicer (@kevinspicer72) reported from Bedford, England

    Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?

  • alanwildthing99 Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

  • MattLucasTweets Matt Lucas (@MattLucasTweets) reported from Bedford, England

    Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

  • savagej84 james (@savagej84) reported from Rushden, England

    @virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?

  • SsiiicckkkNails PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England

    @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

  • craigwest Craig West (@craigwest) reported from Northamptonshire, England

    @ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.

  • alanwildthing99 Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

  • nosylocaljourno Hilary Scott (@nosylocaljourno) reported from Northamptonshire, England

    So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.

  • HayleyWhite36 Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help

  • Gturv GTT* (@Gturv) reported from Bedford, England

    @virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.

  • Carlgooutdoors Carl Harris (@Carlgooutdoors) reported from Bedford, England

    @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MICHAEL33835551 MICHAEL POOLE (@MICHAEL33835551) reported

    @virginmedia now on end of day 2, without tv…? Your having a laugh, need to cancel my contact…

  • marksumner71 Mark Sumner (@marksumner71) reported

    @virginmedia I think the best course of action is to cancel my account and direct debit, and then source a different provider as VM are not providing the service I signed up to. Please advise how I go about this. Thanks

  • JSTE1976 Jamie S (@JSTE1976) reported

    Wow @virginmedia service is awful - I just want to cancel my broadband and I’ve tried on chat for a few days now - trouble is they take so long to respond to chats that the thing times out and you have to start again - it is depressingly bad - legally why can’t I cancel by email?

  • Tokolosh63 Tokolosh (@Tokolosh63) reported

    @virginmedia Broadband. It’s mid down for a few hours

  • Scarlett_GGs Scarlett (@Scarlett_GGs) reported

    @virginmedia @skydodonnell It’s not a small number. That’s a lot of households including mine. Virgin should have told us the issue from the start not the lies I got from the call centre. Lost 5 days income already, it’s unacceptable

  • marksumner71 Mark Sumner (@marksumner71) reported

    @virginmedia I have had this issue since install and I've been trying to get help for the last 2 days and the answer is for me to read the forums?

  • MattWill8 Matt Williams (@MattWill8) reported

    @virginmedia I’ve been told to call them… which I’ve tried to do 7 times. Was promised a call back this morning… which didn’t happen. Done all I can to remain a customer, was told it would be possible …

  • AmyGrif22960444 Amy Griffiths (@AmyGrif22960444) reported

    @virginmedia can i please have an update to when any works down my street will be finished? Internet has not been working for over 10 days now and 2 engineer visits and 10 phone calls and many router resets! Postcode CM170HZ

  • ColinC1878 Colin C (@ColinC1878) reported

    @virginmedia over 7 hours waiting to speak to customer retention 😱 still not resolved

  • SharP_wisewords SharPi🌸 (@SharP_wisewords) reported

    @FXKT_GEIST @EE EE should be ok as Virgin used to use that and I had no problem but Virgin now changed to Vodaphone network and its atrocious. If have not luck with EE try Tesco sim only internet connection on my mobile is better than the Virgin media one.