Virgin Media Outage Report in Rushden, Northamptonshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Rushden come from postal codes NN10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Rushden, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Northampton, Rushden, Kettering, Wellingborough and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Northampton |
Internet | |
| Bedford |
Total Blackout | |
| Rushden |
Internet | |
| Northampton |
Internet | |
| Northampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
-
Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
-
Sandeep Takhar
(@sandeeptakhar9) reported
from
Northamptonshire, England
@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
-
Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
-
_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
-
Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
-
GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
-
_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
-
DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Old, England
@virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later
-
Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!
-
Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
-
Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
-
🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
-
Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
-
Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.
-
Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
-
Shirley Ashby
(@Shirley55474252) reported
from
Northamptonshire, England
@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
-
Charlie
(@charleshill23) reported
from
Desborough, England
@virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.
-
russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
-
Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.
-
Emma Southernwood
(@Emmiec85) reported
from
Northamptonshire, England
@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tracy Mullen
(@tracy_m21) reported
@virginmedia Virgin media lost a customer because they didn’t bother getting back to me & I couldn’t get through on the phone either.
-
Edward swift
(@Ed_Swift) reported
@virginmedia No, as anytime I raise a complaint, your company ignore it until I chase and chase. Your 28 days came and went so maybe I should just cancel my direct debit as it’s an I correct billing complaint?
-
J BavSlim
(@arbvor) reported
I’ve never in my life complained to customer service cause I’ve worked in customer service roles myself, so I understand the frustration, but Virgin Media really ruins it for you and gets you mad
-
Anna Andrews
(@AnnaAnd91930977) reported
@rebekahford @virginmedia We've got the same problem and updates like this are completely meaningless. Sort it out. I've been told my office isn't going back until 2022 so we now have no reason not to cancel. Outage after outage.
-
thesiew
(@thesiew1) reported
@virginmedia was thinking of leaving, spoke to retentions team, agreed to stay for 18 months. The idiot on the retentions team disconnected my broadband by mistake. No service for hours now. Virgin can’t reconnect me! Virgin systems need looking at 😡😡
-
Lauren
(@laaaaul) reported
@virginmedia Which option do you recommend I speak to? Because no one would help me when I have called?
-
Lauren
(@laaaaul) reported
@virginmedia Yes... I alreay know that. But don't you see the issue that you sold me something that I can't use? Why sell it to me if you can't do it?
-
Call me by my name
(@yoseboy) reported
@virginmedia still no internet in SW9! You’re over promising and your customer service is appalling. No internet since yesterday afternoon!
-
James
(@jibhibcrm) reported
@virginmedia So I’m just left here hoping and praying you’ll find the source? What steps have already been taken to identify the issue? I’ve not seen anyone attend any addresses nor the cabinet on my street. Have you tried working with customers to find the source of the issue? 1/2
-
Rory Skinner
(@RorySkinner11) reported
@virginmedia whats a complaint going to do? wheres your redundancy measure to ensure we stay connected? why dont you have back up to another provider you can route us to. so we the customers don't suffer? think how many dont have £100 a day to pay for their hotspot?