Virgin Media outages and service status in Rushden, England

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Northampton, Wellingborough, and Kettering.

City	Problem Type	Report Time
Bedford	TV	8 days ago

Community Discussion

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Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

• 
  Hunnybun's Bracelets (@HayleyWhite36) reported 4 minutes ago from Northamptonshire, England

  @virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help

• 
  russ sanders (@russsanders2) reported 5 minutes ago from Northamptonshire, England

  @virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day

• 
  Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported 6 minutes ago from Northamptonshire, England

  @JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.

• 
  Jamie Nairn (@covrules) reported 9 minutes ago from Northamptonshire, England

  Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡

• 
  Justine (@Just_Woodbridge) reported 11 minutes ago from Wellingborough, England

  @virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?

• 
  Jamie Nairn (@covrules) reported 12 minutes ago from Northamptonshire, England

  @virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!

• 
  Matt Lucas (@MattLucasTweets) reported 13 minutes ago from Bedford, England

  Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

• 
  purplewisdom (@PurpleWisdom) reported 13 minutes ago from Bedford, England

  @virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.

• 
  Ismadder (@Ian_Loveshack) reported 14 minutes ago from Northamptonshire, England

  @virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting

• 
  Let's get back to normal #KBF (@TMITV19) reported 23 minutes ago from Bedford, England

  @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

• 
  Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported 26 minutes ago from Rushden, England

  @virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!

• 
  Equinox Disco (@DiscoEquinox) reported 34 minutes ago from Northamptonshire, England

  @virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901

• 
  Hilary Scott (@nosylocaljourno) reported 36 minutes ago from Northamptonshire, England

  So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.

• 
  Chris Davis (@spurs6720) reported 41 minutes ago from Wellingborough, England

  @virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view

• 
  🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported 44 minutes ago from Northamptonshire, England

  Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.

• 
  Justine (@Just_Woodbridge) reported 44 minutes ago from Wellingborough, England

  @virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!

• 
  Steph (@stephylouise) reported 53 minutes ago from Desborough, England

  @virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.

• 
  Clare grennan (@Clare55A) reported 53 minutes ago from Bedford, England

  @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

• 
  Kevin Spicer (@kevinspicer72) reported 55 minutes ago from Bedford, England

  Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

• 
  Lee McRae (@leemcrae76) reported 58 minutes ago from Northamptonshire, England

  @virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sarah🌹 (@sarahrsav) reported 8 minutes ago

  Imagine being half way through a chat with virgin media about WiFi not working. It then kicks me off cause of intermittent WiFi in the area (issue I’ve had for about 7 months lol) and now I can’t get back on to it. What a waste of 50 mins of my life

• 
  Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported 8 minutes ago

  I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?

• 
  MJC (@CP1861) reported 10 minutes ago

  @virginmedia my account has now been locked for 3 months and therefore I’m unable to watch virgin tv go, one of the main reasons I’m your customer. I’ve phoned your customer services 7 times now and spent numerous hours on the phone speaking to your staff and on hold.

• 
  Sprout57 (@pwcwright) reported 22 minutes ago

  @misselledee @virginmedia Yes, you can cancel. They have failed to uphold their end of the contract, including the no-show appointments

• 
  Patrick McNamara (@PaddyMc_06) reported 24 minutes ago

  @virginmedia I’m trying to get ahold of you but your phone service is on a loop. Tell me why you have not carried over my parents landline of over 40 years as requested and confimed. This needs to be fixed ASAP for very impotent specific reasons. Please get in touch to sort this!

• 
  salmo (@Gary1165) reported 24 minutes ago

  @virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations

• 
  Lynne Marshall (@benalblogger) reported 26 minutes ago

  @virginmedia no internet for 2 days. Virgin call handler tells me she will make appointment for tomorrow afternoon. Nothing showing on my app. She says nothing wrong with Virgin internet. System shows problem. No appointment showing on my app. Cancelling priority

• 
  Rep74NL (@JohnnyRep74) reported 30 minutes ago

  @virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now

• 
  Addy (@iadnan9) reported 31 minutes ago

  @virginmedia @AlloquiStrix Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.

• 
  Lee Black (@leeb9972) reported 31 minutes ago

  @virginmedia DD4 , no broadband, red light on router, any issues you are aware of?