Virgin Media Outage Report in Rushden, Northamptonshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Rushden, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Kettering, Northampton and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Kettering |
Wi-fi | |
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Northampton |
Wi-fi | |
| Bedford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
-
Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
-
Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing
-
Stephen Szmidt
(@sszmidt199) reported
from
Northamptonshire, England
@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
-
Garry Solomon
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
-
Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
-
Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.
-
Carl Harris
(@Carlgooutdoors) reported
from
Bedford, England
@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
-
PrettyInPinkNailbar
(@SsiiicckkkNails) reported
from
Bedford, England
@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
-
Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
-
Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
-
Simon
(@xBarnseyyy) reported
from
Northamptonshire, England
Virgin media down again 🙃
-
Chiedozie Hez
(@Unchain_Warrior) reported
from
Northamptonshire, England
@virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!
-
George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!
-
George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia any help. I raised this on the app but not response/its been cleared any help
-
Matt Lucas
(@MattLucasTweets) reported
from
Bedford, England
Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
-
Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving
-
George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.
-
Russell Leak
(@RussellLeak) reported
from
Northamptonshire, England
@virginmedia once again the service is down. Worst ISP I have every had #worstisp
-
Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
-
james
(@savagej84) reported
from
Rushden, England
@virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
emma!
(@emmaisasink) reported
Can Virgin Media sort their ******* **** out? Had about 4 hours of WiFi in the past 24 hours? Or can anyone recommend a decent UK internet service provider that doesn’t constantly crash and isn’t unreliable?
-
Kate Smith
(@KatePinkSmith) reported
@virginmedia What I want you to do is actually be helpful and not default to complaint as the resolution. Why are you putting the onus on the customer when I’ve clearly articulated what’s wrong with the process? Why aren’t you taking ownership and taking this away to escalate & feedback?!🙄😡
-
Fallaq
(@skylightx) reported
What are @virginmedia playing at the WiFi has been down in our area for over 19hours! Are they going to come catch up on the work that I've not been able to do since it's been off??
-
Lindsay Barnett
(@Theonlybarnett) reported
@virginmedia something wrong with the website? Bad data errors everywhere. Trying to check on my unstable connection and can’t even do that.
-
Kate Smith
(@KatePinkSmith) reported
@virginmedia Triage.Hopeless. Is there a non 0345 number to call? Security? What a load of rubbish.Utter nonsense when millions of other companies actually help on socials!Still awaiting my refund of £45 given the fact I had to hold for 45 mins before anyone picked you. Shambolic as standard.
-
CJ
(@Socks8818) reported
@virginmedia hey, my wifi just went down and when it came back up I cant connect to 5ghz anymore
-
Jenny Tea ❤
(@jennytaylor1) reported
@virginmedia CV6 area all services down. No Internet or TV. I work from home!!! How long will it be before everything is up and running again? #virginmediadown
-
john bailey
(@bhindi01) reported
@virginmedia @OM_RachelMartel I have the same problem. I don't have a Netflix account but I'm being charged fornit
-
Bestboxerburner
(@bestboxerburner) reported
@SimonMiller316 @virginmedia @richardbranson If you're wondering why a broadband company can't fix your broadband when they say, then call 1-800-stuffjusthappens. They'll be waiting to take your call!
-
Tracey
(@anti_plasticbag) reported
@virginmedia are increasing my package charge from £53 to £70 per month!!! How do you expect to keep customers with price hikes like this?🤬 #virginmedia I have been a customer since early 1990’s