Virgin Media Outage Report in Rushden, Northamptonshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Rushden come from postal codes NN10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rushden, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Kettering, Northampton, Rushden and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Wi-fi | |
| Bedford |
Internet | |
| Kettering |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Kettering |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.
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Sandeep Takhar
(@sandeeptakhar9) reported
from
Northamptonshire, England
@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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Shirley Ashby
(@Shirley55474252) reported
from
Northamptonshire, England
@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Old, England
@virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later
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Emma Southernwood
(@Emmiec85) reported
from
Northamptonshire, England
@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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Charlie
(@charleshill23) reported
from
Desborough, England
@virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Kelly
(@patrick_kelly18) reported
@virginmedia This has been ongoing since January despite reassurances from your team there was no issues on three separate occasions. Hours of phone calls, what's app chats, nobody taking responsibility for this. Calls disconnected twice at your end.
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Clarky
(@ClarkySpurs) reported
@virginmedia Can’t reconnect. Isn’t there an easier way to discuss? Issue is literally I have no internet so doing it over the internet seems crazy.
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Chris Haynes
(@HAYNES1E) reported
@virginmedia Another day of intermittent / no service from @virginmedia, the UK’s most comical narrowband provider. 3 days of utter dross. Registered issues with the mothership. Won’t hold my breath. One more day and then it’s look at new provider.
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
@virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors
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Simba
(@Simbaology) reported
BT Customer Support @BT >>> Virgin Media Customer Support @virginmedia
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M M Rahman
(@mmrs151) reported
@virginmedia Hi, I am having a terrible internet issue since yesterday, affecting my work heavily. Not acceptable! Please fix ASAP in Luton (LU4) Left @EE who never let me down like this.
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Isaac Vaughn
(@isaac20070707) reported
@virginmedia Hi, is the issue resolved in the area? I’m still getting constant service dropped throughout the day.
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🍀Claire🍀
(@Cheeky_Celt88) reported
@virginmedia are you supplying any service to anybody today at all.? G66 area fault due to be fixed at 08:05am and no update on the app, no phone no broadband & no Tv!
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Matt Saze
(@mattsaze) reported
@bethkorf @virginmedia We spoke with bereavement service when mum passed away and are now getting constant sales calls asking to speak to her as account deactivated and want her to sign up. No respect whatsoever
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Pat Oddy 🇪🇺🐟🕷
(@rossaverde) reported
@virginmedia No, will ask tomorrow. I borrowed another phone to test if the crackle was still there, and it was, so think the problem must be with the socket. Really pleased someone is coming to see it, was sure I would be told to do all sorts of tests myself!