Virgin Media

Virgin Media Outage Report in Rushden, Northamptonshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rushden, Northamptonshire, England 12/06/2025 15:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rushden, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kempston, Wollaston and Olney.

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City Problem Type Report Time
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomNorthampton Total Blackout
United KingdomNorthampton Total Blackout
United KingdomNorthampton Internet
United KingdomBedford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • stephylouise Steph (@stephylouise) reported from Desborough, England

    @virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • Gordonsalive200 Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • erikalesleyneal erika lesley neale (@erikalesleyneal) reported from Rothwell, England

    @virginmedia Hi I was wanting to cancel my order because I have changed my mind

  • charleshill23 Charlie (@charleshill23) reported from Desborough, England

    @virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.

  • Helenfaerieart Helenfaerieart (@Helenfaerieart) reported from Northamptonshire, England

    @virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?

  • swimmingsu Su Felce (@swimmingsu) reported from Cardington, England

    @virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...

  • trushar108 Trushār Patel (@trushar108) reported from Wellingborough, England

    @Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx

  • Gturv GTT (@Gturv) reported from Bedford, England

    In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

  • ChantelleEJ Chantelle (@ChantelleEJ) reported from Northamptonshire, England

    @virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.

  • swimmingsu Su Felce (@swimmingsu) reported from Cardington, England

    So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

  • stephylouise Steph (@stephylouise) reported from Desborough, England

    @virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.

  • ChantelleEJ Chantelle (@ChantelleEJ) reported from Northamptonshire, England

    @virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(

  • NPaladina Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops

  • factory_sausage 🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported from Northamptonshire, England

    Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @virginmedia Thanks for the response but can't see any reference to subtitles not working.?

  • Shirley55474252 Shirley Ashby (@Shirley55474252) reported from Northamptonshire, England

    @virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Northamptonshire, England

    @virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • taands Taands🌿 (@taands) reported

    @virginmedia don’t ever use this mobile provider, worst reception and terrible customer service.

  • ediz1975 Ediz (@ediz1975) reported

    @virginmedia Not at all... just the WiFi range is terrible.... beyond 3 meters it does not work .... each time I call I get cut off with no call back

  • ediz1975 Ediz (@ediz1975) reported

    @virginmedia My new hub is terrible... WiFi not picking up more than 3 meters away... struggling to work from home.. been like this since u sent me new WiFi hub 4

  • mark_mclaughlin Mark McLaughlin (@mark_mclaughlin) reported

    @karriegillett @virginmedia I gave up on Virgin Media 15 years ago when they tried to tell me I was tied to an 18 month contract because I *didn’t* sign a contract sent in the post saying I would be tied for 18 months if I didn’t sign the contract Never had any problems with BT, Sky or now Hyperoptic

  • Mc_P1980 Serena McPherson (@Mc_P1980) reported

    @virginmedia I managed to speak to someone after a 45 minute wait and have an engineer coming on Tuesday but I cannot work until then. I can’t understand why my router has suddenly lost signal. I have a flashing green light and steady green WiFi symbol. All the cables are tightly fastened.

  • JoJagiello Joanna Jagiello (@JoJagiello) reported

    If you are for any insane reason considering moving to @virginmedia dont. People moan about bad customer services but Virgin is on another level! Disregard for its paying customers while operating its sales lines swamlessly. Don't get me started on the indifferent social team.

  • riddelljb Big Papa (@riddelljb) reported

    Top service @virginmedia selling my 80+ YO grandparents the most expensive package available when they asked for just TV. Tried to cancel & they’ve instead called my gran confusing her into a new contract. Would recommend for those who enjoy taking advantage of the elderly 👍

  • lionsnut peter black (@lionsnut) reported

    @virginmedia are you guys closed on sundays for customer support?. Our broadband has gone down and we have no one to contact?

  • HiMartinHere Martin (@HiMartinHere) reported

    @virginmedia Hi I’ve been on hold to you for an hour because YOUR service status says broadband is fine in my area, but mine isn’t working at all. Can you process a refund for the cost of the call. 25p per minute and no answer. No internet.

  • miss_vic81 miss_vic81 (@miss_vic81) reported

    @virginmedia Yes...and the connect app has never worked so can’t work out what the problem is via the app