Virgin Media outages and service status in Rushden, England

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Northampton, Rushden, Kettering, and Olney.

City	Problem Type	Report Time
Bedford	Internet	15 hours ago
Bedford	Internet	3 days ago
Bedford	TV	3 days ago
Bedford	Internet	3 days ago
Bedford	Wi-fi	4 days ago
Northampton	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

• 
  james (@savagej84) reported 5 minutes ago from Rushden, England

  Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money

• 
  Ollie Toogood (@OllieToogood) reported 9 minutes ago from Northamptonshire, England

  @virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail

• 
  Carl Harris (@Carlgooutdoors) reported 10 minutes ago from Bedford, England

  @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

• 
  Ismadder (@Ian_Loveshack) reported 13 minutes ago from Northamptonshire, England

  @virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting

• 
  DREAMVIEW ESTATES (@MurrayAlanLee) reported 17 minutes ago from Old, England

  @virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later

• 
  Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported 23 minutes ago from Northamptonshire, England

  @virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.

• 
  Steph (@stephylouise) reported 25 minutes ago from Desborough, England

  @virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.

• 
  Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported 27 minutes ago from Rushden, England

  @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

• 
  purplewisdom (@PurpleWisdom) reported 28 minutes ago from Bedford, England

  @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

• 
  Cazzlar!! (@cazzlar1985) reported 31 minutes ago from Burton Latimer, England

  @virginmedia @peterlealfc That link doesn't work!

• 
  Charlie (@charleshill23) reported 36 minutes ago from Desborough, England

  @virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.

• 
  Craig West (@craigwest) reported 36 minutes ago from Northamptonshire, England

  @ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.

• 
  Sandeep Takhar (@sandeeptakhar9) reported 36 minutes ago from Northamptonshire, England

  @virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?

• 
  Nancy Paladina (@NPaladina) reported 38 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  Joe Spencer (@JoeSpen05256454) reported 43 minutes ago from Northamptonshire, England

  @virginmedia 3 times this week I’ve tried to cancel my contract, 3 phone calls, all of which I get cut off from when I mention the word ‘cancel’!! Coincidence? Strange how I don’t get cut off during the long time I’m on hold!?! 🤔

• 
  Clare grennan (@Clare55A) reported 45 minutes ago from Bedford, England

  @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

• 
  Su Felce (@swimmingsu) reported 52 minutes ago from Cardington, England

  So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

• 
  Hunnybun's Bracelets (@HayleyWhite36) reported 52 minutes ago from Northamptonshire, England

  @virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help

• 
  GTT (@Gturv) reported 55 minutes ago from Bedford, England

  In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

• 
  Jamie Nairn (@covrules) reported 55 minutes ago from Northamptonshire, England

  Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Vanstan (@andyvanstan) reported 2 minutes ago

  @virginmedia what’s going on on with my internet please? Been down all morning. Managed to get through to a human at 07:45 was told outage in my area but it was being worked on & would be back in about an hour. It’s still down & can’t get through to anyone for an update

• 
  William Bone ッ (@Talk_To_Will) reported 2 minutes ago

  @LouiseE120682 @PeteUK7 @virginmedia They are the absolute worst. Not even sure I could put into words how bad they are.

• 
  🇬🇧 FI is awesome 😎 (@GrahamCompton) reported 3 minutes ago

  @JamieGBarry @virginmedia Leave. Send back the equipment at their cost. Get your partner to order a new contract via a comparison site. Claim cashback. Been there, done that. Totally nuts customer service by Virgin.

• 
  Gordon Stewart (@gozzie83) reported 3 minutes ago

  @virginmedia How do I lock it down so people watching can’t add things to my bill without me knowing? I haven’t had an email or anything even to confirm it happened so is there an additional way to stop it happening in future?

• 
  JC (@SaffaJC) reported 5 minutes ago

  @davekeena1 @virginmedia Mate I would reconsider virgin. Their customer service is the worst. They will admit they messed up but do nothing to rectify it. The staff are either inadequately trained or simply don’t care. Manager are the same unqualified under trained and useless

• 
  updick (@updick1) reported 6 minutes ago

  @BelfastBooks @virginmedia @MartinSLewis EE charged my mother in law for 2 years for wifi. She never got a box and was unaware of what she was paying.

• 
  Steve1968mills (@steve1968mills) reported 7 minutes ago

  @alisterrussell @PeteUK7 @virginmedia Please name the company - service like that would encourage people to use them.

• 
  Tania Harding (@taniah009) reported 10 minutes ago

  @PeteUK7 @virginmedia Sorry you’ve experienced this. I had the same with @virginmedia when my dad passed and on calling, the agent was so rude to me it made everything so much harder. Witnessed and we still cannot believe the conversation. Kindness costs nothing.

• 
  Bern 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KeithClarke1) reported 14 minutes ago

  @JamieGBarry @virginmedia I managed to negotiate a pretty good deal with Virgin. Not quite a new customer deal but pretty good.

• 
  mike gorman💙 (@MonsterMikeyG) reported 15 minutes ago

  @JamieGBarry @virginmedia I cancelled @virginmedia after 15years last week as my bill hit £200. They offered me a decent package but I said no. Phoned me over 6 times over the next 2 days before I answered only for them to offer me a worse deal than the one I turned down. Madness