Virgin Media Outage Report in Rushden, Northamptonshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Rushden, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Wellingborough, Bedford, Kettering, Northampton and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Wellingborough |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Kettering |
Wi-fi | |
| Bedford |
Total Blackout | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
-
Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
-
Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
-
Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money
-
erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
-
Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
-
Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
-
Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
-
Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
-
russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia customer service not answering phone. How you expect to keep customers.
-
Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
-
Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
-
Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
-
Ollie Toogood
(@OllieToogood) reported
from
Northamptonshire, England
@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
-
Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?
-
Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
-
Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
-
Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
-
Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
-
Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
-
Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Siobhan Lawper
(@beatrix_plotter) reported
@virginmedia Will that fix the signal? If I'm not getting strong enough signal from the router it's not going to fix anything?
-
Ram
(@ramdoll46) reported
@virginmedia please advise why it’s not possible why I can not choose what I want in my package instead of being over charged for services I do not need. Shocked poor service on call centre and WhatsApp.
-
Miz
(@mizzleas) reported
@virginmedia I'd love to believe it was that easy. Unfortunately it's doing that which has caused all the problems in the first place.
-
Craig WATP
(@craig1872WATP) reported
@virginmedia Yip. Literally useless. That tweet sums it up. Very very sorry but unable to fix your own mistakes. Disgusting customer service.
-
NUFC Geordie
(@femalefutball) reported
@virginmedia Why can't I upgrade my package without having to cancel my account and re-sign up? Why do you treat new customers better than existing ones? I've been a customer for 5 years but I can't upgrade to a cheaper package without cancelling? It's a joke.
-
Average Joe
(@TheManjoelorian) reported
@virginmedia after being a loyal customer for over 10 years, I'm now having my account cancelled because their construction team CBA installing a few metres of wires the day before the installation date, leaving me without TV or internet. Totally unacceptable
-
Kerry Henderson
(@KerryHe32870081) reported
@Author_JTaylor @virginmedia Just had the same exact reasoning on the phone…ripping people off for a service they don’t supply
-
Harri
(@danger_clam) reported
@StarCur1 @virginmedia I normally get a text which is basically “we’re switching your internet off on X date lol soz”. Still it beats when the service goes out without warning, which is fairly often.
-
Peter King
(@lawntidy) reported
@virginmedia This is the 2nd time we have recently had problems with VM. On support call they haven’t a bloody clue. Following the same damn menu fix we have just done. Then put on hold and they leave the call ffs!
-
connie
(@c0nnieprince) reported
@virginmedia can you explain why I have been waiting over 5 weeks for my home broadband to be installed with a new date promised every week and your team failing to turn up? Then your customer service laughs down the phone, the worst service I have EVER received