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Virgin Media

Virgin Media Outage Report in Rushden, Northamptonshire, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Wellingborough, Bedford, Kettering, and Rushden.

CityProblem TypeReport Time
Northampton Wi-fi 2 hours ago
Wellingborough Phone 2 days ago
Bedford E-mail 3 days ago
Wellingborough Internet 5 days ago
Bedford Internet 7 days ago
Bedford Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • SsiiicckkkNails
    PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England

    @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

  • Carlgooutdoors
    Carl Harris (@Carlgooutdoors) reported from Bedford, England

    @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

  • Gturv
    GTT* (@Gturv) reported from Bedford, England

    @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

  • xBarnseyyy
    Simon (@xBarnseyyy) reported from Northamptonshire, England

    Virgin media down again 🙃

  • sszmidt199
    Stephen Szmidt (@sszmidt199) reported from Northamptonshire, England

    @RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!

  • EppsRacer
    Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.

  • WhiteShadowCos
    George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia any help. I raised this on the app but not response/its been cleared any help

  • MattLucasTweets
    Matt Lucas (@MattLucasTweets) reported from Bedford, England

    Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

  • WhiteShadowCos
    George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.

  • alanwildthing99
    Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

  • savagej84
    james (@savagej84) reported from Rushden, England

    @virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?

  • alanwildthing99
    Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

  • HayleyWhite36
    Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help

  • Gturv
    GTT* (@Gturv) reported from Bedford, England

    @virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.

  • WhiteShadowCos
    George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!

  • kevinspicer72
    Kevin Spicer (@kevinspicer72) reported from Bedford, England

    Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

  • nosylocaljourno
    Hilary Scott (@nosylocaljourno) reported from Northamptonshire, England

    So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.

  • HayleyWhite36
    Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • louisemcorley
    Louise Corley (@louisemcorley) reported

    @virginmedia down in W5 . Not being fixed til Monday morning?!

  • AntroCon17
    Con (@AntroCon17) reported

    @virginmedia my broadband has been down for about 12 hours. The online checker says engineers are working to fix an issue in our area but there have been no updates or timeframes. Can you help pls. Postcode SO533NY. Thanks

  • Khasakstan
    Carole Anne Hamill (@Khasakstan) reported

    @virginmedia I spend almost two hours on the phone last week to get help with my broadband and the billing isn’t right now. I am disabled and find it strange that a company of your size does not have a designated team for this. I can’t do another two hours of this

  • bigslizzy
    J (@bigslizzy) reported

    @virginmedia twice in 2 days all services have been down. The service from virgin is a disgrace.

  • andyunited99
    Andy (@andyunited99) reported

    @virginmedia Hi, is there an internet connection issue in the RH10 area?

  • Brasfort49
    Julian Armstrong (@Brasfort49) reported

    @virginmedia have shut down the internet completely in this part of London. The internet went off in the middle of the Wales v Ireland Match and remains off. Of course, as usual they will blame their customers, but the unreliability is ridiculous for the price @Ofcom DO ZILCH

  • kapeeech
    Karrise Willetts (@kapeeech) reported

    @virginmedia is the worse service - broadband down for 2 days… can I log it? No! Because their telephone system takes me in circles and I can’t speak to a human. Ridiculous

  • q2uantum
    Nigel Twigg (@q2uantum) reported

    @virginmedia your status checker says no issues in the S65 3DL area, but elderly father with dementia has no phone or internet. Called support who says there is an issue in the area and to check the status checker... Is there an issue or not?

  • AndrewW12290183
    Andy W (@AndrewW12290183) reported

    @virginmedia How many times do I have to fill in a equipment return form without the threat of a fine from Virgin. Also be handy and legal if you sent a confirmation email. 35 years with Virgin put on a TV subscription when I never signed up for it. How low can Virgin get

  • JeanCol1999
    Jean Coleman (@JeanCol1999) reported

    @virginmedia any idea when the broadband/phone/tv will be back on in SO53 3 area? As been down since 10.30 last night… Big red flashing light on the router…….