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Virgin Media outages and service status in Rushden, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Virgin Media generated 11 outage signals in the last 24 hours around Rushden, including 11 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 14, 11:54 AM GMT+1.
  • 38% Internet (38%)
  • 31% TV (31%)
  • 22% Wi-fi (22%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Northampton, Kettering, Olney, and Wellingborough.

CityProblem TypeReport Time
Bedford TV 7 minutes ago
Bedford TV 8 minutes ago
Bedford TV 11 minutes ago
Northampton Wi-fi 12 minutes ago
Bedford TV 18 minutes ago
Northampton TV 30 minutes ago

Nearby cities with recent reports

Bedford

10 recent signals

7 minutes ago
Kettering

4 recent signals

56 minutes ago
Northampton

3 recent signals

12 minutes ago
Olney

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • charleshill23
    Charlie (@charleshill23) reported from Desborough, England

    @virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.

  • Ian_Loveshack
    Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.

  • russsanders2
    russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia customer service not answering phone. How you expect to keep customers.

  • cazzlar1985
    Cazzlar!! (@cazzlar1985) reported from Burton Latimer, England

    @virginmedia @peterlealfc That link doesn't work!

  • factory_sausage
    🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported from Northamptonshire, England

    Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.

  • Roy_Long
    Roy Long (@Roy_Long) reported from Clapham, England

    @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

  • erikalesleyneal
    erika lesley neale (@erikalesleyneal) reported from Rothwell, England

    @virginmedia Hi I was wanting to cancel my order because I have changed my mind

  • Clare55A
    Clare grennan (@Clare55A) reported from Bedford, England

    @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

  • DBrickerz
    . (@DBrickerz) reported from Northamptonshire, England

    @virginmedia your customer service is a shambles

  • savagej84
    james (@savagej84) reported from Rushden, England

    @virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?

  • Tech_Analyst_UK
    Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • EdMcDougall99
    Edward Bro (@EdMcDougall99) reported from Bedford, England

    Virgin media mobile data being very bad today

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia having major issues with my broadband.

  • TMITV19
    Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

  • ChantelleEJ
    Chantelle (@ChantelleEJ) reported from Northamptonshire, England

    @virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.

  • niggyt2004
    niggyt2004 (@niggyt2004) reported from Raunds, England

    @virginmedia Still not working

  • savagej84
    james (@savagej84) reported from Rushden, England

    Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money

  • MickRooksby
    Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England

    @virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer

  • Privatenugget2
    Privatenugget (@Privatenugget2) reported from Irthlingborough, England

    @tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Bobthedog1967
    Jack Walsh aka Welsh Williams (@Bobthedog1967) reported

    @JoshCF_ I'm with @virginmedia and they've been excellent, said I "needed" to gey my bill down, they lowered it by £5.......but gave me @SkySports free for 2 years!!! Yes please!!!

  • pipjcee
    Just Phil...... 🫧⚒ (@pipjcee) reported

    @virginmedia What on earth is happening with your “service” this morning? Internet keeps going down, TV with massive picture breakup, your app “service” status doesn’t work, it won’t let me sign in to the app and a half hour wait, so far, just to speak to someone!

  • butler47
    linda butler (@butler47) reported

    @virginmedia No.The account is in my name only.When I sign in I can access my bill etc but,when I scroll down to the quick email link it’s my ex husband’s emails I see not my own.Apparently a ticket was raised to help fix this problem but as yet I am still waiting on someone getting back 2 me

  • shanssoaps
    Shan📺🎭🎬 (@shanssoaps) reported

    Anyone else’s #virginmedia internet down?

  • polly1548
    Polly Bastow 🎶🎭🎦 ✈️ 🍾🌺 (@polly1548) reported

    @virginmedia hi, I’ve just switched on tv to watch Sinner v Rublev in Rome quarter final on Sky Tennis and every channel I’ve tried except BBC1 is badly pixelated. Help please!

  • Liv266299783891
    Liv (@Liv266299783891) reported

    @virginmedia I just said what the problem is .. the live chat function isn’t working

  • AndrewW12290183
    Andy W (@AndrewW12290183) reported

    @virginmedia I have just got off the phone from Virgin customer services who assures me and engineer will collect the equipment on Friday. After 35 years as a Virgin customer I am very disapointed in the poor service I have recieved. Again why do I need to apply for a returns package ?

  • FlashBKFootball
    FlashBack Football (@FlashBKFootball) reported

    @JoyB40 @virginmedia Same issue here Bedford Bedfordshire

  • shanssoaps
    Shan📺🎭🎬 (@shanssoaps) reported

    Anyone else’s #virginmedia internet down?

  • halobabeee
    Hazel (@halobabeee) reported

    @virginmedia unable to report an outage as your service checker is down… and it won’t find my account despite being logged into your app…what do I do?