Virgin Media Outage Report in Rushden, Northamptonshire, England

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kettering, and Rushden.

City	Problem Type	Report Time
Northampton	Internet	5 days ago
Bedford	Wi-fi	6 days ago
Northampton	Wi-fi	6 days ago
Northampton	Wi-fi	7 days ago
Wellingborough	Phone	8 days ago
Bedford	E-mail	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

• 
  Kevin Spicer (@kevinspicer72) reported 47 seconds ago from Bedford, England

  Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

• 
  Alan Wildman (@alanwildthing99) reported 3 minutes ago from Bedford, England

  @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

• 
  PrettyInPinkNailbar (@SsiiicckkkNails) reported 8 minutes ago from Bedford, England

  @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

• 
  Stephen Szmidt (@sszmidt199) reported 8 minutes ago from Northamptonshire, England

  @RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 10 minutes ago from Wellingborough, England

  @virginmedia any help. I raised this on the app but not response/its been cleared any help

• 
  Justine (@Just_Woodbridge) reported 15 minutes ago from Wellingborough, England

  @virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?

• 
  Carl Harris (@Carlgooutdoors) reported 15 minutes ago from Bedford, England

  @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

• 
  Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported 16 minutes ago from Northamptonshire, England

  @mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.

• 
  Hilary Scott (@nosylocaljourno) reported 20 minutes ago from Northamptonshire, England

  So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 23 minutes ago from Wellingborough, England

  @virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!

• 
  Alan Wildman (@alanwildthing99) reported 27 minutes ago from Bedford, England

  @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

• 
  GTT* (@Gturv) reported 30 minutes ago from Bedford, England

  @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

• 
  Hunnybun's Bracelets (@HayleyWhite36) reported 31 minutes ago from Northamptonshire, England

  @virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help

• 
  Matt Lucas (@MattLucasTweets) reported 41 minutes ago from Bedford, England

  Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 46 minutes ago from Wellingborough, England

  I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.

• 
  Simon (@xBarnseyyy) reported 47 minutes ago from Northamptonshire, England

  Virgin media down again 🙃

• 
  Justine (@Just_Woodbridge) reported 48 minutes ago from Wellingborough, England

  @virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!

• 
  Hunnybun's Bracelets (@HayleyWhite36) reported 57 minutes ago from Northamptonshire, England

  @virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving

• 
  GTT* (@Gturv) reported 57 minutes ago from Bedford, England

  @virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.

• 
  james (@savagej84) reported 58 minutes ago from Rushden, England

  @virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Donna Caslin (@caslin_donna) reported 2 minutes ago

  @virginmedia Right so i have to call back & wait for however long once again...... In the meantime the trouble i have is still unresolved. This is not acceptable.

• 
  Angie H (@Lowlandslady) reported 3 minutes ago

  @Chris_Co1e @virginmedia Really? You sure it's them? They have never ever rung me.

• 
  Ajaz (@_ajaz_a) reported 4 minutes ago

  @virginmedia No I was promised external and internal work would be completed today. This was promised as of 8 Jan. Where is the mgt in VM which promised me this. Can you help. Anyone at VM

• 
  snazzyzazzi (@snazzyzazzi) reported 5 minutes ago

  @virginmedia I’ve been without a landline for almost a month - I have called customer service over 15 times, used your live chat function a similar amount - still no update on getting my number ported back - no one seems to know what they are doing. It’s a disgrace

• 
  Steve Donovan (@SteveDonovan1) reported 5 minutes ago

  @virginmedia The Fault helpline denied it was anything to do with the virgin kit and denied it was a SIP issue, despite having never heard of SIP. Here you are now telling me it is a SIP issue all along and the issue IS INDEED down to the Virgin equipment. Jeez... give me strength.....

• 
  Becky Balham (@beckybalham) reported 5 minutes ago

  @virginmedia @virginmedia your internet is tragic again. Why should we pay so much cash for such a service. I can’t even save an email to a server you service is so bad. You should be taken to court over miss-selling of services!!!! Useless. I have a job and you are impacting me doing it!!

• 
  Leigh Whitehouse (@leigh73194) reported 6 minutes ago

  @virginmedia Hi, things are ok at the moment thanks, but as others added to my earlier message, the service has been dropping out for long stretches every day for the past four, so I am not holding my breath that all stays well. Is it the same recurring problem?

• 
  Jay Brown (@JayJagsBrown) reported 12 minutes ago

  @virginmedia internet down?

• 
  Steve Donovan (@SteveDonovan1) reported 13 minutes ago

  @virginmedia All the way along, my IT guys have advised that it's likely a SIP issue. Your visiting engineer denied it was a SIP issue and "nothing to do with Virgin or the kit". His tech guy that he called denied it was a SIP issue. His supervisor denied it was a SIP issue.

• 
  Tom D (@TD7080) reported 13 minutes ago

  @virginmedia unable to get through to you on your customer number to cancel my contract. Can you advise further