Virgin Media Outage Report in Rushden, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rushden, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, Bedford, Wellingborough, Warrington and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Kettering |
TV | |
| Northampton |
Wi-fi | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Northampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.
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Emma Southernwood
(@Emmiec85) reported
from
Northamptonshire, England
@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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Shirley Ashby
(@Shirley55474252) reported
from
Northamptonshire, England
@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Sandeep Takhar
(@sandeeptakhar9) reported
from
Northamptonshire, England
@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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Charlie
(@charleshill23) reported
from
Desborough, England
@virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Old, England
@virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Toach
(@AndyToach) reported
@virginmedia Hi, something odd now. Email account has incorrect password, but nothing has changed. Go in to change but security question apparently wrong when it’s not. Then asks for account details, but can’t get in to see them. Is there a problem?
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Charlotte Ankers
(@CharlotteAnkers) reported
@virginmedia @virginmedia the letter says that the complaint is closed despite me calling to escalate. Both letters falsely claim Virgin Media have tried to call me (I have also checked that my contact number is correct and it is)
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Becca
(@Beccacoombes89) reported
@virginmedia I don't have a log in because that was the other thing, I signed up a month ago and never got my welcome pack despite requesting it twice! Yes everything is cancelled. I am self employed and work from home so this has caused major issues now
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Ahmed Varachhia
(@AhmedVarachhia) reported
@virginmedia There was lack of ownership, understanding and at times untruthfulness. I want this escalated please and My request is for someone to take ownership and contact me to resolve this issue
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Breaking Bad
(@BreakingBadA1) reported
@virginmedia I'm expecting a call back today. I've been trying to send an efax (an employee gave me the number) as there have been major problems trying to switch my services to a new address . Would you be able to confirm that the fax number is accurate? It keeps saying my faxes have failed.
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Cait
(@Caitlin32159361) reported
@virginmedia So I’ve been waiting for a new phone for two weeks, meaning I have had no data and solely relying on WiFi. Within those two weeks, the WiFi has only worked twice. Paying over £100 a month for this ****. Don’t even bother sending me troubleshooting steps, just sort it
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rocket league madness
(@XxCianmcXx) reported
@VodafoneIreland my WiFi is **** and I’m thinking of moving to @virginmedia please sort it out I have rang u guys up the past 3 days and u guys have said u will send out somebody the next day and surprisingly enough nobody arrives what do I do
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!
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baloowho54🇬🇧➡️55
(@Al74lan) reported
@virginmedia absolutely disgraceful customer service 🤬.Four times I called yesterday with broadband issue; still not fixed. Told technician would call last night; no call. Issue still not fixed.Told this morning I'll have to wait until next Thursday!! I'll lose my job!!! HELP!
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Raza
(@hassanrh) reported
@virginmedia I keep getting the same message every morning asking if I still have an issue, does not seem to get past this