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Virgin Media

Virgin Media outages and service status in Rushden, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kettering, and Rushden.

CityProblem TypeReport Time
Northampton Internet 8 days ago
Bedford Wi-fi 8 days ago
Northampton Wi-fi 8 days ago
Northampton Wi-fi 9 days ago
Wellingborough Phone 11 days ago
Bedford E-mail 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • whoknows_bob
    Bob Kool (@whoknows_bob) reported from Northamptonshire, England

    @virginmedia is your mobile down. my phone not working!!!!!

  • AJobTracker
    🇩️avid 🇲️organ (@AJobTracker) reported from Northamptonshire, England

    Virgin Engineer came to our house to adjust our Virgin media signal saying it was 'too high'. It was a bit too technical for me.

  • 0lliek1ng
    Ollie (@0lliek1ng) reported from Rushden, England

    @virginmedia You’re WiFi is shocking. Instagram doesn’t load and is really slow. 📱

  • Lizcoombe
    Elizabeth Coombe (@Lizcoombe) reported from Wellingborough, England

    @nerans1 @virginmedia They are on auto pilot. My best one last week. Letter from HMRC dated April 15th asking for a payment (which I had already made, employer mess up ) to be paid by 31/1/2019! Cut me off but found way round it...refuse to say what problem is about!

  • stevericetweets
    Done In (@stevericetweets) reported from Bedford, England

    @virginmedia Have to wait 72 hours before getting a call back. 7 weeks so far. Still no resolution

  • JahNiyamen
    Michelle Rey (@JahNiyamen) reported from Northamptonshire, England

    @virginmedia Grrrrrrr! So frustrating, I've had a new broadband hub for a month or so now because of issues with WiFi and now have spent the best part of my morning sorting WiFi issues, and now still no WiFi...... I've got better things to do. #Annoying

  • 0lliek1ng
    Ollie (@0lliek1ng) reported from Rushden, England

    @virginmedia You’re WiFi is shocking. Instagram doesn’t load, or is really slow. 📱

  • RobRobbedford
    Rob (@RobRobbedford) reported from Northamptonshire, England

    @virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!

  • GypsyEilid
    Kate/Lin (@GypsyEilid) reported from Irthlingborough, England

    @virginmedia I was told yesterday in a webchat that the issue is in the area and not with my phone! Apprently in the area I live you are doing enhancements or something which is the cause of the issue!

  • 0lliek1ng
    Ollie (@0lliek1ng) reported from Rushden, England

    @virginmedia Still not working.

  • jamesdgreen02
    jamesdgreen (@jamesdgreen02) reported from Bedford, England

    @virginmedia hi. Is there any faults known in DN37 0LE ITV on 103 or 113 wont work. All other channels ok. Tried to check service status but that is down at the moment

  • DelanceyUK
    MelloFox (@DelanceyUK) reported from Northamptonshire, England

    @virginmedia I have one phone.. My husband has one phone.. neither of them can receive a call or make a call from most parts of the house. Calls drop if we move away from doors or front window upstairs. I'll try text support.

  • WhiteHart_Lad
    -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, England

    Please pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill

  • furnituretester
    Phil Reynolds (@furnituretester) reported from Bedford, England

    @virginmedia worst service ever why is my broadband not working. I expect a refund

  • GypsyEilid
    Kate/Lin (@GypsyEilid) reported from Irthlingborough, England

    @virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.

  • mummbler67
    Phil (@mummbler67) reported from Northamptonshire, England

    I seem to be having trouble getting Britain's Got Talent on @virginmedia. Oh dear what a shame never mind #BGTFinal #shite

  • RobRobbedford
    Rob (@RobRobbedford) reported from Northamptonshire, England

    @virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker

  • RichardPFisher
    Richard Fisher (@RichardPFisher) reported from Wellingborough, England

    Yay @vmbusiness yet another outage. Not impressed at all.

  • robjmann301
    Robert (@robjmann301) reported from Northamptonshire, England

    Dear @SkyUK despite buying a booster and following all your advice your internet is still shit so its time to see what @virginmedia have to offer

  • dplosky
    Dion (@dplosky) reported from Irthlingborough, England

    @virginmedia @paul95584796 Not working still for me AGAIN! 2 full days! And. U have the cheek to text saying tarrifs going up!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Holm06827469Ken
    Ken Holmes (@Holm06827469Ken) reported

    @virginmedia Having problems with wifi finally got through on the phone but could not understand the agents accent. Respectfully asked to speak to someone else but told that was not possible unfortunately I had to hang up as it became impossible to communicate.

  • SophieLittlefa3
    Sophie Littlefair (@SophieLittlefa3) reported

    @virginmedia I have rang and rang to cancel my virgin media with you and set a cancellation date. The calls are well over two hours each and every time I’m told “I will transfer you to the disconnection service” I sit and wait over an hour for them to hang up. Disgusting sort it!

  • LauraGuerreroo
    Laura🌌 (@LauraGuerreroo) reported

    @virginmedia the worst company... big dissapointment

  • ItsOnlyDom
    Dom Smith (@ItsOnlyDom) reported

    @virginmedia Hi, we have your "Superfast broadband with average download speeds of 108Mbps", but it is massively below this. One moment it can be up to 25mbps, but then seconds later it'll drop down to 3.4kbps. It makes working from home and trying to play online games... (1/2)

  • sarwarah
    ♡❤ サラ Bee ❤♡ (@sarwarah) reported

    @callummarkie @virginmedia Thats so mad, we can't get @virginmedia down here, but after that I probably wouldn't even think of them . Is worth trying to cancel what you haven't got and try someone else?

  • JKitch90
    Kitch the Teacher (@JKitch90) reported

    @virginmedia where do I begin? I have been ringing since 9am. I have been hung up on 4 times now without speaking to anyone. The online service has no response to. What an absolute disgrace of a service!

  • Katie23626427
    Katie (@Katie23626427) reported

    @KimberleyJayne4 @virginmedia Cancel your DD then they will contact you

  • NOVAIVLOUISE
    Nova Louise :) (@NOVAIVLOUISE) reported

    @virginmedia another day gone. Another day ignored by virgin media. Another day of terrible internet

  • Peighyighypt
    Alvi ishmael (@Peighyighypt) reported

    @virginmedia Tried to speak to someone using the messaging service who advised they could not assist as they are WFH and do not deal with technical faults

  • vmbusinesshelp
    Customer Service (@vmbusinesshelp) reported

    @navp17 @vmbusiness Hello, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800