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Virgin Media

Virgin Media Outage Report in Rushden, Northamptonshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kettering, and Rushden.

CityProblem TypeReport Time
Northampton Internet 6 days ago
Bedford Wi-fi 6 days ago
Northampton Wi-fi 6 days ago
Northampton Wi-fi 7 days ago
Wellingborough Phone 9 days ago
Bedford E-mail 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • simoneperrin123
    Simone Perrin (@simoneperrin123) reported from Wellingborough, England

    @VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting

  • spurs6720
    Chris Davis (@spurs6720) reported from Wellingborough, England

    @virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view

  • _edan
    edan (@_edan) reported from Northamptonshire, England

    @virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.

  • Aqeeb97
    TRENTTT🤩 (@Aqeeb97) reported from Bedford, England

    Just about to complete an important work task and Virgin Media goes down🙃

  • gsolomonphoto
    Garry Solomon (@gsolomonphoto) reported from Rushden, England

    @virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!

  • _edan
    edan (@_edan) reported from Northamptonshire, England

    @virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.

  • MickRooksby
    Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England

    @virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer

  • AntonyStyles5
    Antony Styles (@AntonyStyles5) reported from Bedford, England

    @virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone

  • Clare55A
    Clare grennan (@Clare55A) reported from Bedford, England

    @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

  • EppsRacer
    Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.

  • RussellLeak
    Russell Leak (@RussellLeak) reported from Northamptonshire, England

    @virginmedia once again the service is down. Worst ISP I have every had #worstisp

  • Ian_Loveshack
    Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting

  • petethepert43
    Petethepert. (@petethepert43) reported from Rushden, England

    @skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!

  • Unchain_Warrior
    Chiedozie Hez (@Unchain_Warrior) reported from Northamptonshire, England

    @virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!

  • nightingalerb
    james nightingale (@nightingalerb) reported from Irchester, England

    @virginmedia Can’t even open the outages page... (using mobile network)

  • EdMcDougall99
    Edward Bro (@EdMcDougall99) reported from Bedford, England

    Virgin media mobile data being very bad today

  • Ian_Loveshack
    Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing

  • elsby_clare
    Clare Elsby (@elsby_clare) reported from Northamptonshire, England

    @virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!

  • savagej84
    james (@savagej84) reported from Rushden, England

    Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money

  • MickRooksby
    Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England

    @virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gaarmstrong318
    Geoffrey Armstrong (@Gaarmstrong318) reported

    @virginmedia £9 price increase or a whopping 33% price increase….. every god damn year. Getting so sick of these shenanigans virgin

  • RetroGameGeeks
    Retro Game Geeks (@RetroGameGeeks) reported

    @virginmedia I'm gonna be honest. This is another thing now annoying me about Virgin. Other companies have open DM's to be able to work around such things. You don't. Your overall customer service approach is abysmal, truly abysmal

  • BarradellRich90
    Richard j Barradell (@BarradellRich90) reported

    @virginmedia You have the worst customer service ever.

  • IanRobGill
    Ian Gillespie (@IanRobGill) reported

    @virginmedia So you’ve set up the Direct Debit and told us when 1st payment (double) us due but can’t tell us when we might actually be able to use your service just that we might be able to claim compensation! We’ve literally waited since 2017 for VM to be available in our town

  • Gingersuzie
    Suzie (@Gingersuzie) reported

    Yeesh I thought @GazRich88’s increase by EE was bad. @virginmedia have just emailed me to say they’re increasing my broadband package by 25% 😱😱 And it’s not because I’m out of contract, that’s just their annual price increase. What a joke

  • jmcloughlin
    Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

  • FantasySerenity
    FantasySerenity (@FantasySerenity) reported

    @virginmedia Same issue, I'm just getting the feedback pop up, no chat is popping up

  • Bhavinmaru2020
    Bhavin (@Bhavinmaru2020) reported

    @virginmedia Impacts both. It keep saying that there intermittent service

  • PnoTuna
    Mike Dixon (@PnoTuna) reported

    Mad how @virginmedia put the price up £11 per month during an agreed contract period, at the same time as they lose there fibre monopoly so you can already switch and save £19 (now £30) for the service you require. Customer retention just isn't an aim I guess

  • paul31531645
    paul (@paul31531645) reported

    @virginmedia @jonah_uk You can not chat via the website.. only by WhatsApp. Also, my mother, who has just lost her husband is getting nowhere on WhatsApp with her order. Please help!