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Virgin Media

Virgin Media Outage Report in Rushden, Northamptonshire, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kettering, and Rushden.

CityProblem TypeReport Time
Northampton Internet 7 days ago
Bedford Wi-fi 7 days ago
Northampton Wi-fi 7 days ago
Northampton Wi-fi 8 days ago
Wellingborough Phone 10 days ago
Bedford E-mail 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • amyhughesphoto
    amy hughes 📸 (@amyhughesphoto) reported from Raunds, England

    @virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.

  • JoeSpen05256454
    Joe Spencer (@JoeSpen05256454) reported from Northamptonshire, England

    @virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless

  • covrules
    Jamie Nairn (@covrules) reported from Northamptonshire, England

    @virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from Old, England

    @virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later

  • jamesagraphics
    J Δ (@jamesagraphics) reported from Northamptonshire, England

    @virginmedia 5 days without broadband after being told the issue will be fixed in 5 hours! SORT it the hell out!!

  • 4KFreelance
    4k Freelance - 4k UHD - HD Digital Creative Media (@4KFreelance) reported from Northamptonshire, England

    @pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.

  • _xshanmt8
    _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

  • sandeeptakhar9
    Sandeep Takhar (@sandeeptakhar9) reported from Northamptonshire, England

    @virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?

  • covrules
    Jamie Nairn (@covrules) reported from Northamptonshire, England

    @virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.

  • _xshanmt8
    _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

  • TylerQ2001
    Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia broadband down? Woke up with it connected but not working at all?

  • mogfood
    Michael O'Gorman (@mogfood) reported from Northamptonshire, England

    Hi @virginmedia you have been utterly appalling. I have been trying to contact someone you about my complaint since 9/1/23 and you’ve fobbed me off. Terrible service.

  • covrules
    Jamie Nairn (@covrules) reported from Northamptonshire, England

    Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡

  • Emmiec85
    Emma Southernwood (@Emmiec85) reported from Northamptonshire, England

    @virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider

  • TylerQ2001
    Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia No known issues in the area, and then the services test doesn’t work either? 😕

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.

  • TeaforKarin
    Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported from Rushden, England

    @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

  • Roy_Long
    Roy Long (@Roy_Long) reported from Clapham, England

    @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia having major issues with my broadband.

  • russsanders2
    russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lynnieshell
    L P (@Lynnieshell) reported

    @virginmedia absolutely awful customer experience trying to discuss my termination of contract. Why do you make it so difficult for people to speak to you 🤬

  • AtifHamid8
    Atif Hamid (@AtifHamid8) reported

    @virginmedia you guys have had me on hold for 57min and dropped my call twice when the technical fault was to complicated to resolve. I must spend more money on a new pair of socks than you do on customer service. Take me back Sky I’m sorry!!

  • Tonyhornet65
    Anthony Johnson (@Tonyhornet65) reported

    @virginmedia 2/2 Instead I’ve wasted about 3 hours of my time but I doubt Virgin give a toss about that. Absolutely rubbish service.😤😤😤

  • DaveHorlock
    Dave (@DaveHorlock) reported

    @virginmedia hi virgin media why does your customer service take so long to get through only to have someone hang up on you?

  • tim_tom__
    Tim (@tim_tom__) reported

    @virginmedia Hi John, I’m trying to dispute a cancellation fee, due to having been given incorrect information on taking out the contract - but it seems there’s no means of dispute resolution, or any escalation process for complaints?

  • Gareth_321
    Gareth (@Gareth_321) reported

    @virginmedia .... after making this payment she was contacted again to be told you wanted more money still. She refused this time and you threatened her with bailiffs. Each time she speaks to you she's given a different story, amount to pay etc. You need to sort your service out

  • ced221d67d22444
    Matt Morris (@ced221d67d22444) reported

    @virginmedia Just publicising the unwarranted £40 Virgin Media bill increase you've applied to my account, which I can't get hold of anyone to speak about, having tried for over 4 hours today. No option but to cancel. You are truly awful. @MoneyTelegraph

  • WalkerSah
    Stuart Walker (@WalkerSah) reported

    @virginmedia My landline isn't working (E17 6AE area). Is there a fault with your service?

  • flip_76
    Flip (@flip_76) reported

    @virginmedia Hi again, after waiting for ages yesterday then going to the WhatsApp chat, hearing a message this morning asking if I still need help, yes or no, replied yes to be told they could not find anything for that.. no joy getting an answer on the phone either.

  • Emma_S_Chambers
    Dr Emma S Chambers (@Emma_S_Chambers) reported

    @virginmedia we have a known issue in our area with the TV - no sound- its been going on since yesterday and you say you won't fix it until the 17th. Considering how much we pay a month, I think we should have a refund on this month's TV.