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Virgin Media outages and service status in Rushden, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Rushden, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 6:43 PM GMT+1.
  • 46% TV (46%)
  • 27% Internet (27%)
  • 17% Wi-fi (17%)
  • 6% E-mail (6%)
  • 2% Total Blackout (2%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Virgin Media

Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Northampton, Kettering, Olney, and Wellingborough.

CityProblem TypeReport Time
Bedford Internet 1 day ago
Northampton Wi-fi 2 days ago
Northampton TV 2 days ago
Kettering TV 2 days ago
Bedford TV 2 days ago
Northampton E-mail 2 days ago

Nearby cities with recent reports

Bedford

16 recent signals

1 day ago
Northampton

8 recent signals

2 days ago
Kettering

8 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • _xshanmt8
    _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

  • Ian_Loveshack
    Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting

  • Emmiec85
    Emma Southernwood (@Emmiec85) reported from Northamptonshire, England

    @virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider

  • savagej84
    james (@savagej84) reported from Rushden, England

    Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money

  • RussellLeak
    Russell Leak (@RussellLeak) reported from Northamptonshire, England

    @virginmedia once again the service is down. Worst ISP I have every had #worstisp

  • Aqeeb97
    TRENTTT🤩 (@Aqeeb97) reported from Bedford, England

    Just about to complete an important work task and Virgin Media goes down🙃

  • gsolomonphoto
    Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England

    @virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.

  • OllieToogood
    Ollie Toogood (@OllieToogood) reported from Northamptonshire, England

    @virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail

  • NICKJSIMONS
    Nick Simons (@NICKJSIMONS) reported from Bedford, England

    @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

  • jamesdgreen02
    jamesdgreen (@jamesdgreen02) reported from Bedford, England

    @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

  • petethepert43
    Petethepert. (@petethepert43) reported from Rushden, England

    @skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!

  • stephylouise
    Steph (@stephylouise) reported from Desborough, England

    @virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?

  • MickRooksby
    Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England

    @virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer

  • ChantelleEJ
    Chantelle (@ChantelleEJ) reported from Northamptonshire, England

    @virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.

  • Tech_Analyst_UK
    Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • elsby_clare
    Clare Elsby (@elsby_clare) reported from Northamptonshire, England

    @virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!

  • NPaladina
    Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

  • simoneperrin123
    Simone Perrin (@simoneperrin123) reported from Wellingborough, England

    @VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting

  • AntonyStyles5
    Antony Styles (@AntonyStyles5) reported from Bedford, England

    @virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AshMarkWillis
    Ashrëy (@AshMarkWillis) reported

    @virginmedia broadband services down in DE65? Can’t even connect to router to check the status

  • geordiechris48
    Chris (@geordiechris48) reported

    @COOPSthereitis4 @virginmedia If you waited in you should have a right to charge them. Virgin Media are **** hot in telling the customer that if they miss their appointment or don’t cancel by 4pm the day before then they will be charged £25

  • gordonwd
    David Gordon (@gordonwd) reported

    @virginmedia So you accept there's been an error processing my order and tell my you can't resolve it - I have to call your customer support team. I call them, get out on hold for 5-10 minutes and the call simply gets disconnected. Been a fan of you guys for years - I'm wavering.

  • follow_the_bear
    Bear Holland (@follow_the_bear) reported

    @virginmedia @VespaPX12570 Why no compensation for loss of TV it makes up one third of monthly payment for broadband, phone and TV services. If TV goes down for a day should get 33% minimum of contract cost for the days loss of TV service. What would CISAS say? #CISAS

  • HollMCR
    Hollie (@HollMCR) reported

    @virginmedia Hi I haven’t had internet or TV since Monday, Engineer came out Wednesday & said its a fault with cable outside. 2nd engineers came that afternoon to do something outside and still no internet? Can you help.

  • RobSwain76580
    Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported

    @virginmedia Hope we are getting a refund for loss of service!

  • molwins
    Stevie (@molwins) reported

    @virginmedia Shocking service lately !! Glad I only have 2 months left!

  • SamuelWill64467
    Samuel Williams (@SamuelWill64467) reported

    @DanAaronTaylor @virginmedia I had this issue and MEGANCODE took care of it.

  • debski2222
    hellooooooooo (@debski2222) reported

    @BriefcaseMike @virginmedia I hope it comes back on for you ASAP. That's the trouble with these companies, you're late with a payment and they're all over you. But if they fail to provide service they shrug their shoulders.

  • bigwows
    Bigwows 💚🤍💜 ✖️✖️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bigwows) reported

    @cmairsy @virginmedia Zen for internet - rock solid and great customer service, not that you’ll need it. But after ditching Virgin we went down the freeview route, I’m afraid.