Virgin Media

Virgin Media Outage Report in Rushden, Northamptonshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rushden, Northamptonshire, England 12/08/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rushden, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough and Kempston.

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City Problem Type Report Time
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomNorthampton Total Blackout
United KingdomNorthampton Total Blackout
United KingdomNorthampton Internet
United KingdomBedford Internet

Community Discussion

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Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

  • markaugustus99 Mark Augustus (@markaugustus99) reported from Wollaston, England

    @virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.

  • craigwest Craig West (@craigwest) reported from Northamptonshire, England

    @ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.

  • Gturv GTT* (@Gturv) reported from Bedford, England

    @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.

  • russsanders2 russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice

  • nosylocaljourno Hilary Scott (@nosylocaljourno) reported from Northamptonshire, England

    So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.

  • alanwildthing99 Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

  • JakeReynolds93 Jake (@JakeReynolds93) reported from Northamptonshire, England

    @virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...

  • gsolomonphoto Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England

    @virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!

  • gsolomonphoto Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England

    @virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?

  • leemcrae76 Lee McRae (@leemcrae76) reported from Northamptonshire, England

    @virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for

  • NICKJSIMONS Nick Simons (@NICKJSIMONS) reported from Bedford, England

    @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

  • RichardPFisher Richard Fisher (@RichardPFisher) reported from Wilby, England

    Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.

  • jamesdgreen02 jamesdgreen (@jamesdgreen02) reported from Bedford, England

    @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

  • alanwildthing99 Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

  • markaugustus99 Mark Augustus (@markaugustus99) reported from Burton Latimer, England

    @virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ls_1983 Lee Stewart (@ls_1983) reported

    @virginmedia But as I said I’m not available when they are. Endless circle because your engineers won’t come if nobody in even though issue is almost certainly outside!

  • SteveHamilton88 Steven (@SteveHamilton88) reported

    @virginmedia getting an error code message when trying to subscribe to premier sports. Can you help?

  • Kieran1874_ Kieran 🇿🇼 (@Kieran1874_) reported

    virgin media down in my area again. Shock shortest WiFi provider going

  • ShaneCarlsson Shane Carlsson (@ShaneCarlsson) reported

    @virginmedia Last Sunday with a promise that day of a callback from management. Emailed me that day to say they did which was untrue. Complained again Monday with promise of a callback, and still waiting. Totally unacceptable poor service. Tired of spending my spare time with incompetence

  • iamjimpage iamnotjimpage (@iamjimpage) reported

    @virginmedia hi, I have had no internet or tv service for almost a day. Can you help please?

  • wsctb Robin Carter (@wsctb) reported

    @virginmedia Brilliant. No service at all now. I knew something was going wrong. I'll get back on the phone and report it. Hey ho.

  • Snub_ TracyL 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Snub_) reported

    @virginmedia I am happy that you are confident. Sorry but the call to them on Friday with your retentions team also on the call should have been the time for them to act. Their flat out refusal of support after weeks of frustration has left me with no confidence.

  • scorey_michelle Michelle Scorey (@scorey_michelle) reported

    @virginmedia We still haven’t had a phone call - we were promised a reply to our complaint by yesterday .... absolutely disgraceful customer service. So disappointed.

  • jo_swindells Joanne.Swindells (@jo_swindells) reported

    @virginmedia i have no dial tone on my landline but cant get through to customer service?

  • Roisinsemp Roisin Semple (@Roisinsemp) reported

    @virginmedia trying to add Premier sports to my TV package through the TV but its not working now been on the phone for over an hour to try get through to someone 😴