Virgin Media Outage Report in Rushden, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rushden, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kempston, Wollaston and Olney.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Northampton |
||
| Northampton |
TV | |
| Northampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
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Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia customer service not answering phone. How you expect to keep customers.
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Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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Ollie Toogood
(@OllieToogood) reported
from
Northamptonshire, England
@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey Davis
(@stacey_davis1) reported
@virginmedia your customer service is shocking, I’ve been attempting to change my package since June and each month when the D/D is claimed it’s still for £139. Spent an hour on the phone to call centre staff who cut me off when transferring me to a member of the management team
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FoxInABox22
(@fox_box22) reported
@virginmedia I'd like to have an update on that process please and how much longer. I'd prefer not to be lied to as a standard. Also can you confirm you have received my complaint letter?
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M
(@MelERoy) reported
@iwkya1 @virginmedia I have had intermittent service for 3 days - today no service at all. Spent 45 minutes on phone being told it was my equipment finally for someone to admit it's an area outage which they hope will be fixed by sometime tomorrow. I am now looking for another provider.
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FoxInABox22
(@fox_box22) reported
@virginmedia From my letter which I sent to your complaints department. I also just filled another complaint and listed the issued I've had. I'd like this complaint to not just get filled as resolved until the work is complete and I can access the Internet.
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M
(@MelERoy) reported
@virginmedia If I lose my job which is very possible because of your shoddy service will you pay my bills? I am reporting you to Ofcom.
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the Stroller
(@marcobon13) reported
@virginmedia If you can resolve this and arrange for someone to come and properly solve the issue I am available for webchat
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M
(@MelERoy) reported
@virginmedia The technician td me you KNEW the problem was not my equipment but because you are lazy and/or incompetent you did not refresh your service updates for the past 3 days, I guess you were all in mourning for a stranger when people like me still have to work.
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M
(@MelERoy) reported
@CBLG7 @virginmedia It's not your hub. Virgin Media is not sending a strong enough signal to your hub for you to have service. It is their fault. Demand compensation, report to Ofcom and change provider.
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M
(@MelERoy) reported
@virginmedia @iwkya1 Online says no issues but I just spoke to your technical dept who said there has been an issue for 3 days and only now you're trying to fix it and that your service update is BS. Lying to your cus to get them to book £25 service visits. Reporting you frauds to Ofgem!
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Dabe1971
(@dabe1971) reported
@virginmedia Yep. All checked an no issues reported. We've tried another corded handset and it's the same issue. No dialling tone. It's definitely something wrong with your service I'm afraid.