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Virgin Media

Virgin Media Outage Report in Rushden, Northamptonshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kettering, and Rushden.

CityProblem TypeReport Time
Northampton Internet 3 days ago
Bedford Wi-fi 3 days ago
Northampton Wi-fi 4 days ago
Northampton Wi-fi 5 days ago
Wellingborough Phone 6 days ago
Bedford E-mail 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • Gturv
    GTT* (@Gturv) reported from Bedford, England

    @virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.

  • xBarnseyyy
    Simon (@xBarnseyyy) reported from Northamptonshire, England

    Virgin media down again 🙃

  • HayleyWhite36
    Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving

  • nosylocaljourno
    Hilary Scott (@nosylocaljourno) reported from Northamptonshire, England

    So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.

  • EppsRacer
    Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.

  • alanwildthing99
    Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

  • Carlgooutdoors
    Carl Harris (@Carlgooutdoors) reported from Bedford, England

    @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

  • sszmidt199
    Stephen Szmidt (@sszmidt199) reported from Northamptonshire, England

    @RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?

  • WhiteShadowCos
    George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia any help. I raised this on the app but not response/its been cleared any help

  • SsiiicckkkNails
    PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England

    @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

  • Gturv
    GTT* (@Gturv) reported from Bedford, England

    @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

  • WhiteShadowCos
    George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.

  • kevinspicer72
    Kevin Spicer (@kevinspicer72) reported from Bedford, England

    Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

  • alanwildthing99
    Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

  • savagej84
    james (@savagej84) reported from Rushden, England

    @virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!

  • MattLucasTweets
    Matt Lucas (@MattLucasTweets) reported from Bedford, England

    Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

  • WhiteShadowCos
    George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!

  • HayleyWhite36
    Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davorg
    Dave Cross (@davorg) reported

    @virginmedia Yeah. I called and reported the problem. That's how the engineer was booked

  • ColinBrown1968
    Colin Brown FBII (@ColinBrown1968) reported

    @virginmedia Deleted that years ago because it never worked.

  • MadAboutAFC
    suckmyleftone (@MadAboutAFC) reported

    @virginmedia Also been on forums and general response seems to be you’re ****

  • andrewjonesuk
    Andrew Jones (@andrewjonesuk) reported

    @virginmedia Hi I have done all the checks and still have signal problems. Looking at the signal coverage map I should not be having any issues.

  • Beckeh88
    Becky Hayes (@Beckeh88) reported

    Never has the service been as poor as it has lately @virginmedia seriously unhappy customer

  • Aldavis20Davis
    Alison Davis (@Aldavis20Davis) reported

    @virginmedia do you think it is professional to leave a customer on hold for 35min to then hang up on them? #appallingservice

  • chris_orourke1
    Chris O'Rourke (@chris_orourke1) reported

    @virginmedia I have done this. And it now says there is a connection issue despite the call handler telling me there was no issue and wait 24 hours

  • Richie_Bayliss
    Richie Bayliss (@Richie_Bayliss) reported

    @virginmedia Ok...please remove the Premier Sports from my account...and I'd welcome an update on the broadband issue in my area (PO8)

  • chris_orourke1
    Chris O'Rourke (@chris_orourke1) reported

    @virginmedia I have no idea of the outcome of the call as the communication was awful. Asked to speak to a manager and was told they were all in a meeting

  • andrewjonesuk
    Andrew Jones (@andrewjonesuk) reported

    @virginmedia The phone display is saying no service or emergency calls only. Plus it also says not registered on network sometimes. No issues are reported in my area