Virgin Media

Virgin Media Outage Report in Rushden, Northamptonshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rushden, Northamptonshire, England 12/03/2025 19:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rushden, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kempston, Wollaston and Olney.

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City Problem Type Report Time
United KingdomNorthampton Internet
United KingdomBedford Internet
United KingdomBedford Internet
United KingdomNorthampton E-mail
United KingdomNorthampton TV
United KingdomNorthampton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • charleshill23 Charlie (@charleshill23) reported from Desborough, England

    @virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @virginmedia Thanks for the response but can't see any reference to subtitles not working.?

  • russsanders2 russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day

  • stephylouise Steph (@stephylouise) reported from Desborough, England

    @virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • NPaladina Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

  • Emmiec85 Emma Southernwood (@Emmiec85) reported from Northamptonshire, England

    @virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

  • Gordonsalive200 Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • swimmingsu Su Felce (@swimmingsu) reported from Cardington, England

    @virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...

  • Helenfaerieart Helenfaerieart (@Helenfaerieart) reported from Northamptonshire, England

    @virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?

  • factory_sausage 🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported from Northamptonshire, England

    Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

  • Shirley55474252 Shirley Ashby (@Shirley55474252) reported from Northamptonshire, England

    @virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!

  • stephylouise Steph (@stephylouise) reported from Desborough, England

    @virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.

  • erikalesleyneal erika lesley neale (@erikalesleyneal) reported from Rothwell, England

    @virginmedia Hi I was wanting to cancel my order because I have changed my mind

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops

  • swimmingsu Su Felce (@swimmingsu) reported from Cardington, England

    So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

  • Gturv GTT (@Gturv) reported from Bedford, England

    In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Daveknight66 David knight (@Daveknight66) reported

    @virginmedia @marcyeboah Going by RPI at a huge 13.4% and then adding another unexplainable 3.9% on top when inflation is just over 10% and we’re in a cost of living crisis is a pretty poor decision to make.

  • Winniebu1999 Wcob (@Winniebu1999) reported

    @virginmedia so 20% increase in broadband ???? Email just received. Just checking Sky prices now. The service cannot be any worse.

  • Minky_monkey Minky (@Minky_monkey) reported

    @virginmedia No. What part of this is hard to understand? The box stopped working. Your people diagnosed a fault. The box is knackered. You lied about sending out a new one. We are on the phone now - IT STILL HAS NOT BEEN ORDERED. WTF.

  • europe_ian Europe-Ian (@europe_ian) reported

    @virginmedia hike the price by £21.50 a month mid contract, what an absolute rip off, paying more money for a lesser service. Disgusting company. #ripoff

  • JPUrecords 𝕵𝕻𝖀 𝕽𝖊𝖈𝖔𝖗𝖉𝖘 (@JPUrecords) reported

    @virginmedia Yes. Apple TV keeps disconnecting, PlayStation is rarely able to sign in to its online account, Zoom calls are a lottery if the connection will allow. We’ve had 3 modem replacements and it continues. (Last replacement this week) Light is white, nothing else lit.

  • Minky_monkey Minky (@Minky_monkey) reported

    @virginmedia @LutzSchueler @virginmedia I cannot explain the level of frustration this diabolical level of customer "service" causes. Why do you persist in overseas call centres who cannot resolve what should be straight forward issue.

  • theollyolsson Steve Olsson 💎 (@theollyolsson) reported

    @virginmedia Could someone from technical support ring me do you think?

  • Cc83208773 Cc (@Cc83208773) reported

    @virginmedia @tommy_por One of your network engineers told me you overload and are over subscribing customers and slowing speeds but charging the same. That was literally from the mouth of a virgin broadband engineer

  • GashB76 Gary (@GashB76) reported

    @JohnKaysCanoe @virginmedia The worst customer service I’ve ever experienced mate. Appalling.

  • theollyolsson Steve Olsson 💎 (@theollyolsson) reported

    @virginmedia He transferred me to a contract specialist who sorted it out in 5 mins, and credited me the difference back into myaccount that I had paid, the guy I first talked said they needed to investigate first,did mention he was in Asia and it’s a poor country but thanked Virgin for a job