Virgin Media Outage Report in Rushden, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rushden, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kempston, Wollaston and Olney.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Northampton |
||
| Northampton |
TV | |
| Northampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
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Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!
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Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!
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Kevin Spicer
(@kevinspicer72) reported
from
Bedford, England
Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
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Mark Augustus
(@markaugustus99) reported
from
Burton Latimer, England
@virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?
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Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.
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Carl Harris
(@Carlgooutdoors) reported
from
Bedford, England
@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
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Mark Augustus
(@markaugustus99) reported
from
Wollaston, England
@virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.
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jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
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Jake
(@JakeReynolds93) reported
from
Northamptonshire, England
@virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...
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GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia any help. I raised this on the app but not response/its been cleared any help
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving
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GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kerri Trimble
(@KerriTrimble1) reported
@FrimponOnline @virginmedia See if you can get @HyperopticCS best Internet I’ve used! Never dropped in 2 years and cheap as you only pay for the internet
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Sarah Canning
(@SarahCanning19) reported
@virginmedia Yes. As explained many times I have checked everything. What number do I call to cancel?
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icchis
(@icchis) reported
@virginmedia for customers that want to CANCEL their contract. DO NOT text Virgin. They said you can cancel by texting but IT'S NOT TRUE! You have to call anyway. Believe me, don't waste your time!
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Alec Tooms
(@toomsy95) reported
@virginmedia @Jockyfox Hi - the calls I’ve been trying to make are related to the cutting off of my internet service and transfer to another property where I don’t reside. I need to rectify this issue urgently.
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Jonathan Smith
(@jonflyingtiger) reported
@virginmedia 6 weeks later they’ve still not turned up, 2 weeks late, Sky have stopped our service (not surprisingly) and no one from Virgin seems to care. 3 adults working from home and 3 kids home schooling - no internet. No way of complaining or resolving.
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Caroline Watson
(@WatsomCR) reported
@virginmedia so disappointed about the 13% price increase being blanket applied. Automated service says £3.50 can be delayed then customer services say it can’t be. So confusing and misleading.
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Sly Renard
(@SlyRenard) reported
@GR33NIE Yep. #virginmedia rarely got close to their ‘average’ speeds, and customer service awful.
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Mack
(@Mack50860035) reported
@virginmedia Hello. When I renewed my contract I have described issues with my 2 TiVo boxes and it was agreed that I would have 2 new units sent to my home address. Unfortunately still haven't received them. Can you help?
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Emily Matthews
(@escapadeemily) reported
@virginmedia It is not a service issue. It is a customer experience issue! We complained only to have our case closed without even being contacted to resolve! Appalling!
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Mary-Jayne
(@MJHsupertrooper) reported
@DamianHMorgan @virginmedia Feel your pain, we've been with them before, extortionate and rubbish, never again 😠