Virgin Media outages and service status in Rushden, England

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Kettering, Olney, Northampton, and Wellingborough.

City	Problem Type	Report Time
Bedford	Wi-fi	14 hours ago
Kettering	Internet	15 hours ago
Bedford	Phone	1 day ago
Kettering	Internet	2 days ago
Bedford	Wi-fi	2 days ago
Olney	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

• 
  Equinox Disco (@DiscoEquinox) reported 10 minutes ago from Northamptonshire, England

  @richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout

• 
  Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported 19 minutes ago from Northamptonshire, England

  @JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.

• 
  TRENTTT🤩 (@Aqeeb97) reported 22 minutes ago from Bedford, England

  Just about to complete an important work task and Virgin Media goes down🙃

• 
  Lee McRae (@leemcrae76) reported 23 minutes ago from Northamptonshire, England

  @virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks

• 
  Nancy Paladina (@NPaladina) reported 24 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  Chantelle (@ChantelleEJ) reported 27 minutes ago from Northamptonshire, England

  @virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(

• 
  PrettyInPinkNailbar (@SsiiicckkkNails) reported 32 minutes ago from Bedford, England

  @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

• 
  russ sanders (@russsanders2) reported 35 minutes ago from Northamptonshire, England

  @virginmedia customer service not answering phone. How you expect to keep customers.

• 
  edan (@_edan) reported 37 minutes ago from Northamptonshire, England

  @virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.

• 
  Carl Harris (@Carlgooutdoors) reported 38 minutes ago from Bedford, England

  @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

• 
  Stephen Szmidt (@sszmidt199) reported 39 minutes ago from Northamptonshire, England

  @RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!

• 
  Justine (@Just_Woodbridge) reported 40 minutes ago from Wellingborough, England

  @virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!

• 
  Steph (@stephylouise) reported 43 minutes ago from Desborough, England

  @virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.

• 
  Simone Perrin (@simoneperrin123) reported 44 minutes ago from Wellingborough, England

  @VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting

• 
  Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported 46 minutes ago from Rushden, England

  @virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer

• 
  niggyt2004 (@niggyt2004) reported 48 minutes ago from Raunds, England

  @virginmedia whats going on no broadband none of your help lines work. What's going on!

• 
  Benji (@Bdayboom) reported 49 minutes ago from Finedon, England

  @channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 53 minutes ago from Bedford, England

  2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 56 minutes ago from Wellingborough, England

  @virginmedia any help. I raised this on the app but not response/its been cleared any help

• 
  Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported 57 minutes ago from Rushden, England

  @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  billy winter (@billywi56359173) reported 5 minutes ago

  @virginmedia too busy money grabbing working through bots instead of getting real people to support your customers with actual help, fed up of trying to explain to a robot what’s going on

• 
  Rob 👑 (@rob_king) reported 11 minutes ago

  This really is boring @virginmedia. I returned my kit on 26th April with your vendor (Yodel) per your instructions. It’s been stuck in there network and now you’ve charged me for it. Even though you can see I’ve sent it (I provided all the details to customer services on WhatsApp). I won’t be taking a credit, I’ll be disputing the charge. You have no right to charge me for the equipment when it’s with your courier and I have evidenced that to customer services.

• 
  NoBotsForSupport (@NoBotForSupport) reported 11 minutes ago

  @mumherts @virginmedia Bot support is a very real frustrating issue today. I am a dedicated account to protest the incompetent support system. I hope we get the real human support back where it is needed. #NoBotsForSupport Tag/Mention me for repost.

• 
  BelfColm (@BelfColm74) reported 12 minutes ago

  @virginmedia is virgin down in Belfast? Or just me?

• 
  billy winter (@billywi56359173) reported 13 minutes ago

  @virginmedia tried calling and it’s impossible to get through to anyone, my bill keeps going up and up and up and the service keeps getting worse and worse, so I try and swap supplier and now you’re charging me nearly £300 to leave early.

• 
  June Tobin (@junie1954) reported 17 minutes ago

  @virginmedia our virgin media account has been locked for over three weeks. We are unable to log in ! We have spent long time on four phone calls. We have been promised calls back and resolution within 3-5working days. We are still waiting. We have been customers for 26 years

• 
  Brianlfc0210 (@brianlfc0210) reported 17 minutes ago

  @virginmedia whats going on with your service in the RM area

• 
  Alex Bellew (@Donaldman34) reported 18 minutes ago

  @virginmedia I am trying to cancel my contract, and every time your chatbot says it is going to connect me to an actual human, the chat disconnects and starts again. This is moderately infuriating to say the least. Can you fix this

• 
  Simon Gallagher (@SiGallagher) reported 25 minutes ago

  @virginmedia How about 2.5 hours? Fix your website and app servers!! If you’re using AI coding or agents to run it, you need to stop, the whole thing is broken. I’m paying for this customer service as part of my package and getting no support at all

• 
  Cheryl Chau (@CherylChau1029) reported 26 minutes ago

  @virginmedia 2hr phone wait! Mis-sold £78 (quoted £33.99) + 24hr outage. Fix it or I'm cancelling under 14-day cooling-off. #VirginMedia