Virgin Media outages and service status in Rushden, England

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Northampton, Wellingborough, Kettering, and Rushden.

City	Problem Type	Report Time
Bedford	TV	6 days ago
Northampton	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

• 
  Equinox Disco (@DiscoEquinox) reported 8 seconds ago from Northamptonshire, England

  @virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901

• 
  Benji (@Bdayboom) reported 55 seconds ago from Finedon, England

  @virginmedia Thanks for the response but can't see any reference to subtitles not working.?

• 
  Matt Lucas (@MattLucasTweets) reported 4 minutes ago from Bedford, England

  Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

• 
  Russell Leak (@RussellLeak) reported 5 minutes ago from Northamptonshire, England

  @virginmedia once again the service is down. Worst ISP I have every had #worstisp

• 
  Justine (@Just_Woodbridge) reported 10 minutes ago from Wellingborough, England

  @virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.

• 
  russ sanders (@russsanders2) reported 14 minutes ago from Northamptonshire, England

  @virginmedia I have been told that my bill will rise by £20. What a joke. Sky here we come. Constant issues with virgin.

• 
  Clare grennan (@Clare55A) reported 29 minutes ago from Bedford, England

  @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

• 
  erika lesley neale (@erikalesleyneal) reported 30 minutes ago from Rothwell, England

  @virginmedia Hi I was wanting to cancel my order because I have changed my mind

• 
  amy hughes 📸 (@amyhughesphoto) reported 34 minutes ago from Raunds, England

  @virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.

• 
  Su Felce (@swimmingsu) reported 35 minutes ago from Cardington, England

  So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

• 
  Jamie Nairn (@covrules) reported 39 minutes ago from Northamptonshire, England

  @virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!

• 
  Hilary Scott (@nosylocaljourno) reported 41 minutes ago from Northamptonshire, England

  So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.

• 
  Hunnybun's Bracelets (@HayleyWhite36) reported 43 minutes ago from Northamptonshire, England

  @virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help

• 
  GTT* (@Gturv) reported 44 minutes ago from Bedford, England

  @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

• 
  Chantelle (@ChantelleEJ) reported 49 minutes ago from Northamptonshire, England

  @virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.

• 
  james (@savagej84) reported 50 minutes ago from Rushden, England

  @virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?

• 
  Clare Elsby (@elsby_clare) reported 52 minutes ago from Northamptonshire, England

  @virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!

• 
  Joe Spencer (@JoeSpen05256454) reported 55 minutes ago from Northamptonshire, England

  @virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 57 minutes ago from Bedford, England

  2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

• 
  Justine (@Just_Woodbridge) reported 59 minutes ago from Wellingborough, England

  @virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aaron Hudson (@AaronHudsonUK) reported 38 seconds ago

  @virginmedia @TelfordMemories Mine went down last night and despite it coming back on today the speed right now is 146mbps when I pay for a gig.

• 
  M U (@Shef1212) reported 11 minutes ago

  @virginmedia no internet, but I need to wait 5 days for engineer! You say you invest millions and increase prices. Been with you since 2010. Why is it so difficult to log a complaint on the phone too? Shocking & ridiculous service. My contract is due in 2 months.

• 
  Jane Samuels (@janeamanda67) reported 11 minutes ago

  @virginmedia our television signal has been awful since Tuesday. Picture is pixelated and scrambled. I’ve phoned customer service 4 times! Today I have been told the issue won’t be resolved until next Friday! Totally unacceptable

• 
  Karen Cheney (@loubylou60) reported 15 minutes ago

  @virginmedia Why is my tv not working and why can’t I get through to customer service - been trying since this morning. What a terrible service!

• 
  Ruth Payne (@ruthmpayne) reported 15 minutes ago

  @TelfordMemories @virginmedia We’ve had no WiFi whatsoever for the past 48 hours now in Birmingham B16, awful customer service from the call centre too!

• 
  roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported 16 minutes ago

  @virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.

• 
  Adam Sowden (@Sowds89) reported 16 minutes ago

  @virginmedia can you help me with an on going issue. I’ve phone 3 times and nobody has fixed the issue. Thanks

• 
  Jo Broughton (@BroughtonJo) reported 16 minutes ago

  @virginmedia No WiFi since Wednesday, apparently Engineers are ‘working hard to resolve the issue’ except having driven the entire area…no Engineers working anywhere? just want an honest answer to what’s going on and when it’s going to be fixed

• 
  Alloqui Strix (@AlloquiStrix) reported 18 minutes ago

  @virginmedia My point was that the date of fix changed from 1 day, to 2, then 4, 3, 10, 4, and 10 days. Broadband is an amenity nowadays and your customers should not be without it for this length of time, especially when I'm told it's an upgrade of the infrastructure.

• 
  just me (@PHILROOKS) reported 19 minutes ago

  @virginmedia With respect I have done this, and you just come back saying you can't access my account or help as you're just the MEDIA TEAM. I'm sure you're here to just monitor the poor comments and look like you care, when you don't. Your CEO should be embarrassed and take responsibility