Virgin Media outages and service status in Rushden, England

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Kettering, Olney, and Wellingborough.

City	Problem Type	Report Time
Northampton	Internet	15 hours ago
Bedford	Internet	4 days ago
Northampton	Wi-fi	4 days ago
Northampton	TV	4 days ago
Kettering	TV	4 days ago
Bedford	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

• 
  Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported 51 seconds ago from Rushden, England

  @virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer

• 
  purplewisdom (@PurpleWisdom) reported 2 minutes ago from Bedford, England

  @virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.

• 
  Equinox Disco (@DiscoEquinox) reported 5 minutes ago from Northamptonshire, England

  @virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901

• 
  Ollie Toogood (@OllieToogood) reported 6 minutes ago from Northamptonshire, England

  @virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail

• 
  Lee McRae (@leemcrae76) reported 6 minutes ago from Northamptonshire, England

  @virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?

• 
  Nancy Paladina (@NPaladina) reported 11 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  Equinox Disco (@DiscoEquinox) reported 12 minutes ago from Northamptonshire, England

  @virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves

• 
  Hunnybun's Bracelets (@HayleyWhite36) reported 15 minutes ago from Northamptonshire, England

  @virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help

• 
  Stephen Szmidt (@sszmidt199) reported 17 minutes ago from Northamptonshire, England

  @RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!

• 
  Justine (@Just_Woodbridge) reported 23 minutes ago from Wellingborough, England

  @virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.

• 
  J Δ (@jamesagraphics) reported 25 minutes ago from Northamptonshire, England

  @virginmedia 5 days without broadband after being told the issue will be fixed in 5 hours! SORT it the hell out!!

• 
  Chantelle (@ChantelleEJ) reported 27 minutes ago from Northamptonshire, England

  @virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(

• 
  russ sanders (@russsanders2) reported 29 minutes ago from Northamptonshire, England

  @virginmedia customer service not answering phone. How you expect to keep customers.

• 
  Russell Leak (@RussellLeak) reported 37 minutes ago from Northamptonshire, England

  @virginmedia once again the service is down. Worst ISP I have every had #worstisp

• 
  TRENTTT🤩 (@Aqeeb97) reported 44 minutes ago from Bedford, England

  Just about to complete an important work task and Virgin Media goes down🙃

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 51 minutes ago from Wellingborough, England

  I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.

• 
  Carl Harris (@Carlgooutdoors) reported 54 minutes ago from Bedford, England

  @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

• 
  Justine (@Just_Woodbridge) reported 56 minutes ago from Wellingborough, England

  @virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.

• 
  Charlie (@charleshill23) reported 57 minutes ago from Desborough, England

  @virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.

• 
  Richard Fisher (@RichardPFisher) reported 59 minutes ago from Wilby, England

  Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rebecca ann jarvis (@rebeccaann1989) reported 4 minutes ago

  @O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one

• 
  Marie Buttriss (@Marie_0612) reported 5 minutes ago

  @virginmedia hey, when will there be an update about the tv issue? Mines still not working….

• 
  Neil Hedge (@parkgateblade) reported 5 minutes ago

  @virginmedia Hi my virgin tv hasn’t worked for 8 hours I’ve rung the number and it says it’s a fault at your end and you’ve got engineers on it. Can I suggest getting new engineers it’s still not working #refundplease

• 
  ChildrensBookSequels - Sarah Corcoran (@ChiBkSequels) reported 6 minutes ago

  @virginmedia please don't use Yodel @yodel241653 as a courier service. Pods not delivered today. Van stopped outside, and as I opened the front door he drove off without delivering the parcel. Now got to cancel plans for tomorrow to wait for parcel. Please don't use Yodel.

• 
  Dawn Rose (@drosey) reported 8 minutes ago

  @virginmedia Signed up for updates on the TV outage (into 2nd day now). Absolutely ZERO emails..not even one! Hope there's plenty of compensation for loss of service

• 
  David Gordon (@gordonwd) reported 10 minutes ago

  @virginmedia So you accept there's been an error processing my order and tell my you can't resolve it - I have to call your customer support team. I call them, get out on hold for 5-10 minutes and the call simply gets disconnected. Been a fan of you guys for years - I'm wavering.

• 
  Bish (@bisho32287) reported 10 minutes ago

  @virginmedia We are now two days in and it's still not fixed. Your status update is still saying that estimated fix time will be 5.05 yesterday. This is an appalling service. What is going on? I want an update and I want my service back. I will stop my next payment.

• 
  Steve Justa (@SteveJusta) reported 15 minutes ago

  @virginmedia @bisho32287 How much of a refund are we all getting @virginmedia ? I just knew when the fix time estimate said 5:05 that it wouldn't be - why not just give the real estimate instead of this nonsense?!

• 
  Kate (@Kate42855777) reported 17 minutes ago

  @helerina Don't think so. I think Virgin Media have very thin pickings when it comes to news . Major Government clampdown on Media when it comes to issues that Irish people want to talk about.

• 
  cclinton.! (@grancake) reported 22 minutes ago

  @virginmedia I cannot access,any apps what is going on fault after fault every single day refunds are due or joining a new network disgusting