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Virgin Media outages and service status in Rushden, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Virgin Media generated 11 outage signals in the last 24 hours around Rushden, including 11 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 14, 11:54 AM GMT+1.
  • 38% Internet (38%)
  • 31% TV (31%)
  • 22% Wi-fi (22%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Northampton, Kettering, Olney, and Wellingborough.

CityProblem TypeReport Time
Bedford TV 2 minutes ago
Bedford TV 3 minutes ago
Bedford TV 6 minutes ago
Northampton Wi-fi 7 minutes ago
Bedford TV 13 minutes ago
Northampton TV 25 minutes ago

Nearby cities with recent reports

Bedford

10 recent signals

2 minutes ago
Kettering

4 recent signals

51 minutes ago
Northampton

3 recent signals

7 minutes ago
Olney

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

  • charleshill23
    Charlie (@charleshill23) reported from Desborough, England

    @virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.

  • Ian_Loveshack
    Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.

  • russsanders2
    russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia customer service not answering phone. How you expect to keep customers.

  • cazzlar1985
    Cazzlar!! (@cazzlar1985) reported from Burton Latimer, England

    @virginmedia @peterlealfc That link doesn't work!

  • factory_sausage
    🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported from Northamptonshire, England

    Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.

  • Roy_Long
    Roy Long (@Roy_Long) reported from Clapham, England

    @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

  • erikalesleyneal
    erika lesley neale (@erikalesleyneal) reported from Rothwell, England

    @virginmedia Hi I was wanting to cancel my order because I have changed my mind

  • Clare55A
    Clare grennan (@Clare55A) reported from Bedford, England

    @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

  • DBrickerz
    . (@DBrickerz) reported from Northamptonshire, England

    @virginmedia your customer service is a shambles

  • savagej84
    james (@savagej84) reported from Rushden, England

    @virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?

  • Tech_Analyst_UK
    Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • EdMcDougall99
    Edward Bro (@EdMcDougall99) reported from Bedford, England

    Virgin media mobile data being very bad today

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia having major issues with my broadband.

  • TMITV19
    Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

  • ChantelleEJ
    Chantelle (@ChantelleEJ) reported from Northamptonshire, England

    @virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.

  • niggyt2004
    niggyt2004 (@niggyt2004) reported from Raunds, England

    @virginmedia Still not working

  • savagej84
    james (@savagej84) reported from Rushden, England

    Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money

  • MickRooksby
    Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England

    @virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer

  • Privatenugget2
    Privatenugget (@Privatenugget2) reported from Irthlingborough, England

    @tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OCP_84
    Owain (@OCP_84) reported

    @virginmedia @quidco @Top_CashBack ...which always inevitably routes the customer to cancellations after being offered an initial substandard rip off deal. You are treating your current members like dirt. You really have to review your retention initiatives, and put offers in place for EXISTING CUSTOMERS

  • SteveSmith98
    Steve Smith (@SteveSmith98) reported

    Hi @virginmedia. Fault F012283434 started last Thursday and you're now saying you don't intend to fix it at all this week. Do you actually think it's OK for your customers to be unable to work for a week? Could you not even try to explain what's wrong and what you're doing?

  • SilvesterLuke
    Luke Silvester (@SilvesterLuke) reported

    @virginmedia @JoyB40 Same hear and service status not working

  • spenny7
    SpennysGamingChannel (@spenny7) reported

    @virginmedia I received an email to upgrade my set top box to the new one so I can receive Sky Atlantic but when I click on the link to go to the chat, I end up in a loop with the Bot asking my name then saying I’ll pass you onto a specialist before the loop starts. Help!!!!!

  • LorryLocket
    Karen’s Tweets (@LorryLocket) reported

    @virginmedia I can’t access my emails despite re-entering my credentials help please!

  • seanpaulguitar
    Sean Redmond (@seanpaulguitar) reported

    @virginmedia @Dominiho7 Just leave it they scrap them anyway. They ALL have vulnerable exploited intel chips in them that they never patched and keep refusing to admit

  • MikeHenry58
    mike henry (@MikeHenry58) reported

    Does anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬

  • EdenGreg
    Greg Eden (@EdenGreg) reported

    @status_is_down Virgin media Down TV not working in Lincolnshire

  • DaveBall65
    BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported

    @virginmedia lates news on. Urging Box still has the same fault Chat to VM because Calling is stressful Finally arrange an engineer on 13 th Get a text last night coming today 12 th Have hospital appointment today But can cancel virgin and it will cost me £25 Terrible

  • Kazza6900
    Willow 🧙🏼‍♀️🔮🪄 (@Kazza6900) reported

    @virginmedia Any idea when it will be fixed? Can’t get the service checker to work either. Thank you