Virgin Media outages and service status in Rushden, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Rushden, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rushden, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kettering, and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Internet | 9 days ago |
|
Bedford
|
Wi-fi | 9 days ago |
|
Northampton
|
Wi-fi | 9 days ago |
|
Northampton
|
Wi-fi | 10 days ago |
|
Wellingborough
|
Phone | 11 days ago |
|
Bedford
|
13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
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Jake (@JakeReynolds93) reported from Northamptonshire, England@virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...
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Craig West (@craigwest) reported from Northamptonshire, England@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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Hilary Scott (@nosylocaljourno) reported from Northamptonshire, EnglandSo unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.
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George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England@virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!
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George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England@virginmedia any help. I raised this on the app but not response/its been cleared any help
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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russ sanders (@russsanders2) reported from Northamptonshire, England@virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice
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Alan Wildman (@alanwildthing99) reported from Bedford, England@virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
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Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England@virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?
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Alan Wildman (@alanwildthing99) reported from Bedford, England@virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!
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GTT* (@Gturv) reported from Bedford, England@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
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Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
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Kevin Spicer (@kevinspicer72) reported from Bedford, EnglandJust been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.
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GTT* (@Gturv) reported from Bedford, England@virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.
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Lee McRae (@leemcrae76) reported from Northamptonshire, England@virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.
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Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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jamesdgreen (@jamesdgreen02) reported from Bedford, England@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
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Mark Augustus (@markaugustus99) reported from Wollaston, England@virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.
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Mark Augustus (@markaugustus99) reported from Burton Latimer, England@virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sara Sinclair (@weeyin_90) reported@virginmedia Could someone get in touch please? Tried all self help guides on website to improve connectivity and speed, including the app but currently getting half the guaranteed minimum speed. Causing significant issues when trying to work from home. Can't get through on 📞
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HowardLeigh (@BHSnapper) reported from Biggin Hill, England@virginmedia Humble sincere apologies...☺ I mistook my Internet password thinking that ws the correct one, only it wasn't... Found the correct one and straight in and problem solved after talking to 2 excellent advisers👍
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Andrea emilia (@Emiliandreia16) reported@virginmedia Really @virginmedia ??!! Apologies to customer after bringing me to tears and causing me anxiety. Im scared for life from all services providers since what are doing to me
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Andrea emilia (@Emiliandreia16) reported@VirginMediaNews can you run an article on your terrible customer service?The worst customer service ever encountered. #Cosumerrightsviolation @virginmedia .
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Arun Joseph (@apjoseph2013) reported from Ilford, England@virginmedia Can you arrange someone to call me? I have been trying to call your service since I received the letter - which was middle of Jan.
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Andrea emilia (@Emiliandreia16) reported@virginmedia My contract ended in December. Since then im trying to cancel ans im being prevented to do so.
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donna sansbury (@SansburyDonna) reported@virginmedia Does anyone know how to get through to virgin? Made 2 complaints and have two fault reference numbers made online as not been able to speak to an operator for over 5 months now. No response whatsoever! Terrible Customer Service!
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Matt (@mattcorkers) reported@virginmedia Weak signal in various places throughout the house causing devices to not work including the 360 box. I need some WiFi pods which I understand are out of stock. Understandable but in the meantime I’m paying for a poor service and un-useable equipment
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Kevin Tugwell (@Tobytug) reported@virginmedia So good of you to let us leave as you have welched on an agreement. My colleague had been a customer for 4 years compared to my 10 years, yet he hasn’t had a price increase. New customers also get the same offer as him. You are targeting older, loyal customers. Please explain
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Russell Ahmed (@russell7ahmed) reported@virginmedia Spoke to 4 representatives this morning as the previous rep said only the next rep can help. Can you please get the correct person contact me please. My landline number has been switched when I specifically asked for this mot to happen. Being passed pillar to post!