Virgin Media Outage Report in Rushden, Northamptonshire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Rushden, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Wellingborough, Kettering, and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 days ago |
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Wi-fi | 4 days ago |
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Wi-fi | 4 days ago |
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Wi-fi | 5 days ago |
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Phone | 7 days ago |
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8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
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Clare grennan (@Clare55A) reported from Bedford, England@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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Russell Leak (@RussellLeak) reported from Northamptonshire, England@virginmedia once again the service is down. Worst ISP I have every had #worstisp
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Clare Elsby (@elsby_clare) reported from Northamptonshire, England@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
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Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
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Chiedozie Hez (@Unchain_Warrior) reported from Northamptonshire, England@virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!
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Garry Solomon (@gsolomonphoto) reported from Rushden, England@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
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Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England@JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.
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edan (@_edan) reported from Northamptonshire, England@virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.
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Chris Davis (@spurs6720) reported from Wellingborough, England@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England@mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.
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TRENTTT🤩 (@Aqeeb97) reported from Bedford, EnglandJust about to complete an important work task and Virgin Media goes down🙃
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Ismadder (@Ian_Loveshack) reported from Northamptonshire, England@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
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james nightingale (@nightingalerb) reported from Irchester, England@virginmedia Can’t even open the outages page... (using mobile network)
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Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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edan (@_edan) reported from Northamptonshire, England@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
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Ismadder (@Ian_Loveshack) reported from Northamptonshire, England@virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing
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Stephen Szmidt (@sszmidt199) reported from Northamptonshire, England@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
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Antony Styles (@AntonyStyles5) reported from Bedford, England@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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james (@savagej84) reported from Rushden, EnglandGive up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mudassar Malik (@madmuddy) reported@virginmedia 17 April it should have all been done, now down at 21 may. My previous internet provider is cut end of April. I gave a 2 week cross over to ensure I’d have internet! Speaking to your cc team is awful, not getting anywhere. 3 x failed promises to call me back!!
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Chris McCausland - 2022 tour on sale! (@chrismccausland) reported@virginmedia Yes. It just says all service is down. Not fixed until tomorrow. It did this on Wednesday as well.
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Rianna Davis ♿️ (@RiannaDavis92) reported@virginmedia both my phones now reconnected and stopped dropping. just odd because the pc is connected via ethernet cable and shown no issues. ill see how it goes thanks for the fast response
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John17 (@Yonzinho06) reported@virginmedia If I'm paying £48 a month and in that month my interest goes down two thirds of the month I should at the very least be compensated for two thirds of my bill, if it continues to go down in the following months that should increase for all the inconvenience!
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trappyarsenal (@trippyarsenal) reported@virginmedia 2/2 won’t close it, they can’t arrange the return either and all the time I’m stuck paying, 25 years a customer and you are treated like a criminals by a company with processes that make the department of works and pensions look like a streamlined efficient organisation
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Rohit Ranjan (@UXRohit) reported@virginmedia Do you have any service maintenance going on in Greenford London Area. (UB6 8QL) . My home internet connection down from past one hour.
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John17 (@Yonzinho06) reported@virginmedia Your compensation is beyond laughable, you only pay out for consecutive days down for a prolonged period of time so it doesn't matter if my internet goes down for an hour in the morning and a few hours at night every day, its a total loop hole by virgin to get out of paying out!!
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premieral (@premieral) reported@virginmedia does anybody get anywhere like your advertised and charged for broadband speed? I am 6 months in to trying to get my 500mbs speed above 116 mbs with customer service being anything but a customer service. I would be interested to know
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Rachel loves wordy stuff 🙈 (@patientandkind2) reported@virginmedia Yes, and we were told that we can't cancel. Several times.
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Beth Mitchell (@bethym09) reported@virginmedia But why are you the only service not to have reached an agreement? Virgin need to accept there are competitors out there. Get off your high horse and reach a deal! Also 'improve'.