Virgin Media outages and service status in Rushden, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Rushden, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 11, 10:33 AM GMT+1.
- Internet (53%)
- Wi-fi (26%)
- E-mail (5%)
- Total Blackout (5%)
- TV (5%)
- Phone (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rushden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rushden, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Kettering, Olney, Northampton, and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
Phone | 3 hours ago |
|
Kettering
|
Internet | 16 hours ago |
|
Bedford
|
Wi-fi | 21 hours ago |
|
Olney
|
TV | 3 days ago |
|
Bedford
|
Wi-fi | 3 days ago |
|
Northampton
|
Total Blackout | 6 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
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Clare grennan (@Clare55A) reported from Bedford, England@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported from Northamptonshire, EnglandHi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Shirley Ashby (@Shirley55474252) reported from Northamptonshire, England@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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Russell Leak (@RussellLeak) reported from Northamptonshire, England@virginmedia once again the service is down. Worst ISP I have every had #worstisp
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PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
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Carl Harris (@Carlgooutdoors) reported from Bedford, England@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
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Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England@virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.
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TRENTTT🤩 (@Aqeeb97) reported from Bedford, EnglandJust about to complete an important work task and Virgin Media goes down🙃
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Michael O'Gorman (@mogfood) reported from Northamptonshire, EnglandHi @virginmedia you have been utterly appalling. I have been trying to contact someone you about my complaint since 9/1/23 and you’ve fobbed me off. Terrible service.
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Alan Wildman (@alanwildthing99) reported from Bedford, England@virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!
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purplewisdom (@PurpleWisdom) reported from Bedford, England@virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.
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Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
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Su Felce (@swimmingsu) reported from Cardington, England@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Trushār Patel (@trushar108) reported from Wellingborough, England@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England@virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money
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Nancy Paladina (@NPaladina) reported from Bedford, England@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Alan Wildman (@alanwildthing99) reported from Bedford, England@virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RogerSmithUpInThisBitch (@JustAnAlienOk) reported@virginmedia WiFi has been slow for the past few days. The app is constantly showing that there is an issue with Virgin in my area. Today it isn’t working at all. How long does it take to sort out? The weekend is coming up and no wifi 🙄
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sam ☄️🔥🏳️🌈 (@cleantethemiser) reported@virginmedia Been trying all day to get through to someone and now your chatbot has gone down.
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Chip Lewis (@crispinlewis) reported@katybye007 @virginmedia Ive been waiting 3 hours!!!!! Need to renew/cancel contract urgently. This is beyond a joke!!!!!!!
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Shaun Weeks (@ShaunWeeks) reported@virginmedia customer service has got to be the worst I’ve experienced in the UK.
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Cheryl Chau (@CherylChau1029) reported@VirginMedia Help! 🚨 24hr+ OUTAGE and billing error (£33.99 quote vs £78 email). Waited 2 hours on phone with no answer. Fix this or I will cancel under the 14-day cooling-off period. #VirginMedia #CustomerService
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Jamie Daltry (@JamieDaltry) reported@O2 yet again I have to deal with your hateful webpage & app. Since your ill advised tie in with virgin media the whole experience is awful. If it weren’t for your coverage, I would leave immediately. Just signing in is a minefield, gave up on VAT invoice yrs ago, just the pits.
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Colin (@burgcolin) reported@virginmedia no Netflix or apps working! Rang but still not working
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hedge (@hedge99) reported@virginmedia a need help with my house move
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Mark (@kram2510) reported@virginmedia I have been on the phone in a queue for 3 hrs for it to be cancelled .. total of 4 hrs now! Sent out a new hub without activating it.. been without WiFi for days now .. how can we run a business … message before I cancel the package
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BT Monty🌈 OTRB (@littledonna7) reported3 hours on hold to @virginmedia today - shocking service for your customers. Have given up. Completely unacceptable.