Virgin Media outages and service status in Rushden, England

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rushden, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Kempston, Kettering, Bedford, and Wellingborough.

City	Problem Type	Report Time
Northampton	Wi-fi	3 days ago
Kempston	Internet	3 days ago
Northampton	TV	3 days ago
Northampton	Internet	5 days ago
Kettering	Internet	6 days ago
Kettering	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

• 
  Justine (@Just_Woodbridge) reported 37 seconds ago from Wellingborough, England

  @virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.

• 
  DREAMVIEW ESTATES (@MurrayAlanLee) reported 2 minutes ago from Old, England

  @virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later

• 
  Justine (@Just_Woodbridge) reported 7 minutes ago from Wellingborough, England

  @virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!

• 
  Chantelle (@ChantelleEJ) reported 8 minutes ago from Northamptonshire, England

  @virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 16 minutes ago from Wellingborough, England

  @virginmedia any help. I raised this on the app but not response/its been cleared any help

• 
  GTT (@Gturv) reported 16 minutes ago from Bedford, England

  In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

• 
  Edward Bro (@EdMcDougall99) reported 20 minutes ago from Bedford, England

  Virgin media mobile data being very bad today

• 
  Garry Solomon Photography (@gsolomonphoto) reported 24 minutes ago from Rushden, England

  @virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?

• 
  Mark Augustus (@markaugustus99) reported 25 minutes ago from Burton Latimer, England

  @virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?

• 
  Chiedozie Hez (@Unchain_Warrior) reported 26 minutes ago from Northamptonshire, England

  @virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!

• 
  Roy Long (@Roy_Long) reported 27 minutes ago from Clapham, England

  @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

• 
  . (@DBrickerz) reported 30 minutes ago from Northamptonshire, England

  @virginmedia your customer service is a shambles

• 
  Su Felce (@swimmingsu) reported 41 minutes ago from Cardington, England

  @virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...

• 
  niggyt2004 (@niggyt2004) reported 42 minutes ago from Raunds, England

  @virginmedia Still not working

• 
  Justine (@Just_Woodbridge) reported 42 minutes ago from Wellingborough, England

  @virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.

• 
  Justine (@Just_Woodbridge) reported 44 minutes ago from Wellingborough, England

  @virginmedia having major issues with my broadband.

• 
  Kevin Spicer (@kevinspicer72) reported 51 minutes ago from Bedford, England

  Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

• 
  Lee McRae (@leemcrae76) reported 56 minutes ago from Northamptonshire, England

  @virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.

• 
  Ollie Toogood (@OllieToogood) reported 59 minutes ago from Northamptonshire, England

  @virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail

• 
  edan (@_edan) reported 60 minutes ago from Northamptonshire, England

  @virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Muldoon (@KevinMuldoon) reported 7 minutes ago

  @virginmedia has to be the worst ISP in the UK. Currently raising a CISAS complaint against them due to how they're terrorirising my elderly mother. May have to take this to small claims too as it's impossible to speak to any UK staff who can resolve anything.

• 
  Luke O' Connor (@LOCthedreamer2) reported 10 minutes ago

  It's a scandal that these media companies spend your money in order to try and influence how you think. Virgin Media received 3 million euro worth of state grants from Coimisiún na Meain last year. They would never think of doing a documentary on how immigration has negatively impacted the economy or society, which is why it is so galling to see them propagandise the immigration scam in Ireland. #HowIrelandWorks

• 
  Keeley 🌻 (@Keeleyeveline_) reported 14 minutes ago

  Is anyone elses @virginmedia broadband down? #virginmedia

• 
  dawnieC (@CorkinDawn) reported 15 minutes ago

  @virginmedia @virginmedia how long before you respond please. If i need a new tv box then it needs to be ordered asap or are you going to refund me for the days i am paying for a tv service i cant use. Thanks

• 
  Andy Ward (@Trickyred59) reported 17 minutes ago

  @virginmedia @TheAFC0522 Just had my monthly bill. £143. I'm assuming that next month the reduced charge will reflect this "functionality issue".

• 
  Richard Aldous 🍊 (@RJAldous1) reported 18 minutes ago

  Hey @virginmedia how long does it take to sort out a connection issue as my broadband and tv went down about 14:00 and still just getting a flashing red light on my router (yes I reported it) these days it’s hard to do anything without internet access! 😡

• 
  Lee (@LeeDeacy90) reported 19 minutes ago

  @virginmedia who in their right mind decided that a software update was a good idea on the weekend the Premier League launches. Literally had no issue with my Sky or Sky+ yet you choose to do a update on the weekend the football launches. Absolutely shambolic decision making.

• 
  Kaiser Soothsays (@_SonOfTheDesert) reported 22 minutes ago

  @virginmedia No. Because it’ll end up as a hard reset and we’ll lose all our recorded stuff. When are you going to bring out a box that saves content to the cloud? That way, there’d be no issue.

• 
  Stephen Maddock (@stephenm68) reported 26 minutes ago

  In the meantime the @virginmedia ‘supervisor’ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week

• 
  Gary Adams (@GazzaAdams) reported 30 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.