Virgin Media outages and service status in Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Northamptonshire, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (50%)
- Wi-fi (40%)
- Phone (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Wellingborough, Kettering, and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Internet | 9 days ago |
|
Northampton
|
Wi-fi | 10 days ago |
|
Northampton
|
Wi-fi | 11 days ago |
|
Wellingborough
|
Phone | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Jamie Nairn (@covrules) reported from Northamptonshire, England@virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.
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Benji (@Bdayboom) reported from Finedon, England@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Tyler Quantrill (@TylerQ2001) reported from Rushden, England@virginmedia broadband down? Woke up with it connected but not working at all?
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-=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, EnglandPlease pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill
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Rob (@RobRobbedford) reported from Northamptonshire, England@virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker
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Glenn Macandrew (@GMac1985) reported from Northamptonshire, England@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
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Richard Fisher (@RichardPFisher) reported from Wellingborough, EnglandYay @vmbusiness yet another outage. Not impressed at all.
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Rob (@RobRobbedford) reported from Northamptonshire, England@virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!
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Ismadder (@Ian_Loveshack) reported from Northamptonshire, England@virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing
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Joe Spencer (@JoeSpen05256454) reported from Northampton, England@virginmedia Dean C promised me a call back over a week ago to discuss the virgin media data breach and the fact I can access 36 other peoples email accounts. I require a deadlock letter to my complaint so I can go to the ombudsman.
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Petethepert. (@petethepert43) reported from Rushden, England@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
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james (@savagej84) reported from Rushden, EnglandGive up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
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Sandeep Takhar (@sandeeptakhar9) reported from Northamptonshire, England@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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Cliona (@lewis14cliona) reported from East Haddon, EnglandReally disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?
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Brian John Thompson (@bleedingmoody) reported from Northamptonshire, England@virginmedia Done all that a hundred times and checked all the cables it’s still crap!!
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Richard Sigsworth (@RichSigsworth) reported from Rushden, England@SkyUK Now that’s what you call customer service, well done @SkyUK poor service @virginmedia
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Chantelle (@ChantelleEJ) reported from Northamptonshire, England@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
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DREAMVIEW ESTATES (@MurrayAlanLee) reported from Old, England@virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later
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Lee McRae (@leemcrae76) reported from Northamptonshire, England@virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?
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Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rick_x (@rick_x) reported@virginmedia I want to make a complaint but with a paper/electronic trail, I have been trying to get a fault addressed but it has been impossible to speak to anyone hence the complaint
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rick_x (@rick_x) reported@virginmedia Those are not convenient, why not fix your broken web form?
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BRIAN HEALY (@XBRIAN501) reported@ServeOnlyGod @rtenews RTE & VIRGIN MEDIA needs to be locked down like the ports & Oil reserves
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Sarah Thompson (@SuttonRed) reported@virginmedia please can you help. Trying to pair a 360 remote with a new TCL SF560 tv but the volume buttons don’t work yet all other functions on the remote do. Any advice would be greatly appreciated. Trying to sort this for my 70 year old mum and going slightly mad. Thanks.
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Fredo (@6ixFredo) reported@virginmedia Im cancelling my direct debit and im not paying a single penny until you sort out your abhorrent service. its been a year ive been having these issues and your cs team who barely speak a lick of english have been beyond useless. Multi billion £ company btw
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Stewart Brown (@JerominePozone) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV27 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Quinn 😈 (@pressqforquinn) reported@official_throne Virgin Media is having an outage until 7th April due to the religious weekend sooo can't stream until they fix the issue... 😔
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Brett Downes (@tterbsenwod) reported@virginmedia your companies customer service is an absolute disgrace. I have 5 outstanding complaints with you, and each time you sent some kind of automated response saying all been sorted!
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DarkFlash (@DarkFlash81) reported@MrROKinROK @dom_lucre You could be right but there are still people who think Richard Branson owns Virgin Media still or that Bill Gates will solve all of their Microsoft issues.
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Deleted (@deleteduser2007) reported@virginmedia @LutzSchueler I’ve called in and I’m now speaking to someone called Kumar from faults and billing who doesn’t speak or understand a word of English refusing to put me through to the correct team to discuss my complaint what kind of crap do you employ