Virgin Media outages and service status in Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Northamptonshire, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 18, 8:18 PM GMT+1.
- TV (46%)
- Internet (21%)
- Wi-fi (21%)
- E-mail (8%)
- Total Blackout (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, Olney, and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Wi-fi | 2 days ago |
|
Northampton
|
Internet | 3 days ago |
|
Northampton
|
Wi-fi | 6 days ago |
|
Northampton
|
TV | 6 days ago |
|
Kettering
|
TV | 6 days ago |
|
Northampton
|
6 days ago |
Nearby cities with recent reports
10 recent signals
6 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Glenn Macandrew (@GMac1985) reported from Northamptonshire, England@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
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Rob (@RobRobbedford) reported from Northamptonshire, England@virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker
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Richard Fisher (@RichardPFisher) reported from Wilby, EnglandYay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.
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Trushār Patel (@trushar108) reported from Wellingborough, England@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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-=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, EnglandPlease pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill
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james (@savagej84) reported from Rushden, EnglandGive up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
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Emma Southernwood (@Emmiec85) reported from Northamptonshire, England@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported from Rushden, England@virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks
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Jamie Nairn (@covrules) reported from Northamptonshire, England@virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!
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Dion (@dplosky) reported from Irthlingborough, England@virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working
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Privatenugget (@Privatenugget2) reported from Irthlingborough, England@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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Garry Solomon (@gsolomonphoto) reported from Rushden, England@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
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Petethepert. (@petethepert43) reported from Rushden, England@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
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Michelle Rey (@JahNiyamen) reported from Northamptonshire, England@virginmedia Grrrrrrr! So frustrating, I've had a new broadband hub for a month or so now because of issues with WiFi and now have spent the best part of my morning sorting WiFi issues, and now still no WiFi...... I've got better things to do. #Annoying
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Mark Augustus (@markaugustus99) reported from Burton Latimer, England@virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?
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Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England@virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves
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Sandeep Takhar (@sandeeptakhar9) reported from Northamptonshire, England@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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Chantelle (@ChantelleEJ) reported from Northamptonshire, England@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
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Lee McRae (@leemcrae76) reported from Northamptonshire, England@virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks
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Cazzlar!! (@cazzlar1985) reported from Burton Latimer, England@virginmedia @peterlealfc That link doesn't work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dee Jarvis 🟪⬜️🟩🏴🇬🇧 (@DeeJarv34798927) reported@Benleo @virginmedia My experience - engineer comes in to fix box. Tells me to put 'dog away!' I say 'no, she won't come into the lounge or bother you' 'Tea, coffee?' I say 'No' 'Water, fruit juice?' I add 'Fruit, fruit' he says I return with apple & banana He grabs both & puts them in his bag 🤨😖
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Andy Form (@AndyFormUK) reported@Benleo @virginmedia We have an issue that’s been going on for 12months. As soon as my wife uses her laptop everything else in the house stop working, Xbox, streaming, even phones. I have 350 GB package and was told I need to upgrade my package to the top one to “fix” the issue. 10 plus calls, hours on hold been past from different departments, engineer visits that don’t turn up and engineers that turn up and say there is a issue with it and someone will be touch when it’s fixed. £40 goodwill I was offered and a call 2 months ago, I’ve even up trying.
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Martin Moore (@Liver4breakfast) reported from Belfast, Northern Ireland@virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.
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Hugh James (@hughwjames) reported@Benleo I think I had a situation with Virgin media where they called me 5 times back to back. Their customer service is not British.
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Catriona **** (@CJD39) reported@virginmedia quite possibly the worst customer service EVER. I have been a loyal customer for years! Absolutely disgraceful
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Lou D🌹 🇬🇧 🇺🇦 (@louderry) reported@virginmedia no Internet for 2 days saying won't be fixed until Friday, I thought southern water was the worst, you've proved me wrong.
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786 (@TS7319) reported@Benleo Virgin Media internet doesnt work at all I have had 5 engineer visits and they keep moving my router to different places around the house there are wires everywhere and one of the engineers even broke my wardrobe while fitting the connection cable
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v (@PaulWes15396579) reported@deadstar37 @virginmedia you will regret it , cancel while you can, utterly useless
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Ben Leo (@Benleo) reportedI have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.
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Denby (@denbyplastering) reported@Benleo @virginmedia They are terrible!