Virgin Media Outage Report in Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northamptonshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northamptonshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Wi-fi | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Kettering |
Internet | |
| Northampton |
||
| Kettering |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia customer service not answering phone. How you expect to keep customers.
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money
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Cliona
(@lewis14cliona) reported
from
East Haddon, England
Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves
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Ollie Toogood
(@OllieToogood) reported
from
Northamptonshire, England
@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
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Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901
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Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nadeem
(@Nadeem74159629) reported
@kishi_trott @virginmedia It was working fine for over a year but since 2 weeks it's been crap area field manager saying there is no fault but when I range up they said there is signalling issue and now I have 30 days to find another isp total wankerss bs media
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beccaaa
(@_OhSnapItsBecca) reported
@virginmedia Hey @CBC_TOCommunity given Virgin Mobile's rebranding to Virgin Plus - now providing "awesome customer service" - is anyone else experiencing this treatment? My install date was July 15 but now it won't be done until Sept 5. I'm still being charged for two months of nonservice
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Mike Blackley
(@mikebla84) reported
@virginmedia disappointed and let down as told services could be provided and once I moved house told they can’t. Lodged formal complaint 7 days ago and no contact since v. Poor. Going to have to waste another hour on the phone to speak to someone who probably won’t have a clue
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AJ
(@Azzaj_93) reported
@virginmedia Still not working, it isn't good enough im paying for a service that I am not receiving.
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Sarah Welham
(@SarahWelham1) reported
@doubleelforbes @virginmedia It’s so annoying especially as we are paying for the damn thing too. Had so many issues lately
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Laura S
(@Laura1902) reported
@virginmedia It's more the lack of communication and unrealistic times given. I'm now aware it was due to fire damage. Had your customers been explained this at the time they'd have been less upset. it's the lack of good communication that's the issue.
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Vix Bilton
(@VictoriaBilton) reported
@virginmedia Can someone contact me and sort it. I literally have NEVER had an account with you so I have no way to login or remove anything without texting stop which my phone operator doesn't allow
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Nat
(@Nat61005810) reported
@virginmedia Not sure that is going to help? Just wanted to make aware and ask if any issues been reported.
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beccaaa
(@_OhSnapItsBecca) reported
@virginmedia Virgin Plus prides itself on "award winning customer support" yet I've only had working home internet for 10 days since July 15th. 8 unsuccessful technician visits later, 3 reps hanging up on me, management stonewalling me & you're STILL billing me for 2 months?
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ً
(@timxrr) reported
@virginmedia y’all are seriously the worst wifi ever