Virgin Media outages and service status in Northamptonshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Northamptonshire, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 28, 8:33 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Internet | 2 days ago |
|
Northampton
|
Wi-fi | 6 days ago |
|
Kettering
|
Wi-fi | 8 days ago |
|
Northampton
|
Internet | 11 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Petethepert. (@petethepert43) reported from Rushden, England@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
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Sam Cook (@SamCook1980) reported from Northamptonshire, England@virginmedia Help please After 30 mins on the phone to a call centre ive got nowhere
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Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England@virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported from Northamptonshire, EnglandHi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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Jake (@JakeReynolds93) reported from Northamptonshire, England@virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...
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George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England@virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!
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Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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Robert (@robjmann301) reported from Northamptonshire, EnglandDear @SkyUK despite buying a booster and following all your advice your internet is still shit so its time to see what @virginmedia have to offer
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Elizabeth Coombe (@Lizcoombe) reported from Wellingborough, England@nerans1 @virginmedia They are on auto pilot. My best one last week. Letter from HMRC dated April 15th asking for a payment (which I had already made, employer mess up ) to be paid by 31/1/2019! Cut me off but found way round it...refuse to say what problem is about!
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Richard Fisher (@RichardPFisher) reported from Wellingborough, England@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
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Lee McRae (@leemcrae76) reported from Northamptonshire, England@virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks
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Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
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Ollie (@0lliek1ng) reported from Rushden, England@virginmedia You’re WiFi is shocking. Instagram doesn’t load and is really slow. 📱
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Michelle Rey (@JahNiyamen) reported from Northamptonshire, England@virginmedia Grrrrrrr! So frustrating, I've had a new broadband hub for a month or so now because of issues with WiFi and now have spent the best part of my morning sorting WiFi issues, and now still no WiFi...... I've got better things to do. #Annoying
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Jamie Nairn (@covrules) reported from Northamptonshire, England@virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!
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steve chester (@stedge27) reported from Broughton, England@scalvini07 @SkyUK No never #virginmedia is shit and we can't get it here. Have been constantly updated with the progress from @SkyUK and are now back online
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james (@savagej84) reported from Rushden, England@virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?
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edan (@_edan) reported from Northamptonshire, England@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
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Richard Fisher (@RichardPFisher) reported from Wilby, EnglandYay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.
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edan (@_edan) reported from Northamptonshire, England@virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy W (@AndrewW12290183) reported@virginmedia Why did You take £90 out of my account in case I don't send the equipment back ? Thing is I'm still waiting for the returns package from you. Or is another ploy to take more money like when you signed me up for a TV subscription I never asked for.
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Big Ape (@keithman45) reported@virginmedia @Oxford_Life Yep, same experience. Upgraded to 360, error messages, engineer fitted new box...different error messages. Called 150 Friday to be told it's be fixed remotely by 2nd line... still not working properly. . Looks like another call needed
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Sue Rouse💙 🇺🇦 (@rouse_sue) reported@virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.
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entrustTMF (@entrustTMF) reported@nameHarryPalmer @virginmedia That's EXACTLY it. They couldn't be bothered to fix it, didn't tell me, cut me off completely and didn't bother to organise ANY kind of repair. It just beggars belief Words almost fail me as to how poor an organisation @virginmedia have turned out to be throughout all of this
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Casilda Malagon (@casilda1) reported@virginmedia I have been without broadband since 9 am today and website still doesn’t have an eta for fix. Any info? All I see is “Our engineers are on the case to fix the issue in your area. Check back later for updates”. #notgoodenough
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SimulatorMan (@man_simulator) reported@virginmedia any updates on loss of service in my area. As im classed as vunberbul customer amd its been down sence like 3pm yesterday and im pissed off as always happens all the time with Virgin Media !!!
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Seno (@SenosLIVE) reported@virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers
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Donna B (@beasknees81) reported@virginmedia had a guy phoning from a mobile number 07740338310, claiming to be from Virgin Media. I just hung up. As I have never had anyone from you guys phoning me from a mobile number ever!!
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David Richards (@DWRICHARDS) reported@virginmedia if you fail to provide a promised refund and fail to deal with a complaint is there any hope that you might engage with me here?
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Asa McGrath (@amcgrath1uk) reported@virginmedia I know that there’s an issue in the area. It went early this morning. I’ve seen the spike of reports. I’ve seen the bot say it’s gonna get fixed. Then the bot is saying the issue is with our box. Even though I know there’s tons in the area still having issues. Basically, it lies