Virgin Media

Virgin Media Outage Report in Northamptonshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northamptonshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northamptonshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northamptonshire, England 05/07/2025 15:10

May 07: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Wellingborough and Rushden.

Loading map, please wait...
City Problem Type Report Time
United KingdomKettering Total Blackout
United KingdomKettering Internet
United KingdomKettering Total Blackout
United KingdomKettering Internet
United KingdomNorthampton Total Blackout
United KingdomNorthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northamptonshire, England

Latest outage, problems and issue reports in Northamptonshire and nearby locations:

  • Ian_Loveshack Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting

  • simoneperrin123 Simone Perrin (@simoneperrin123) reported from Wellingborough, England

    @VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting

  • gsolomonphoto Garry Solomon (@gsolomonphoto) reported from Rushden, England

    @virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!

  • _edan edan (@_edan) reported from Northamptonshire, England

    @virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.

  • MickRooksby Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England

    @virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!

  • elsby_clare Clare Elsby (@elsby_clare) reported from Northamptonshire, England

    @virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!

  • RussellLeak Russell Leak (@RussellLeak) reported from Northamptonshire, England

    @virginmedia once again the service is down. Worst ISP I have every had #worstisp

  • Ian_Loveshack Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing

  • nightingalerb james nightingale (@nightingalerb) reported from Irchester, England

    @virginmedia Can’t even open the outages page... (using mobile network)

  • Unchain_Warrior Chiedozie Hez (@Unchain_Warrior) reported from Northamptonshire, England

    @virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!

  • petethepert43 Petethepert. (@petethepert43) reported from Rushden, England

    @skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.

  • savagej84 james (@savagej84) reported from Rushden, England

    Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money

  • _edan edan (@_edan) reported from Northamptonshire, England

    @virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.

  • xBarnseyyy Simon (@xBarnseyyy) reported from Northamptonshire, England

    Virgin media down again 🙃

  • spurs6720 Chris Davis (@spurs6720) reported from Wellingborough, England

    @virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view

  • sszmidt199 Stephen Szmidt (@sszmidt199) reported from Northamptonshire, England

    @RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!

  • savagej84 james (@savagej84) reported from Rushden, England

    @virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?

  • MickRooksby Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England

    @virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • collipxcvii Collip (@collipxcvii) reported

    @virginmedia want to explain why your internet keeps dropping off but you charge us through the roof for your service!

  • somnomna Ally S (@somnomna) reported

    @virginmedia Not happening, been down that road before and the first i knew of the bill was court warning letters as never checked emails! Failing that you will have to provide paper billing and basic services until my contract is up and I can move to a supplier willing to help :)

  • SimonLew87 S (@SimonLew87) reported

    @virginmedia Nope just the usual poor service

  • willparker_666 william boyce parker (@willparker_666) reported

    @virginmedia I'm calling the complaint team again, I'm getting a deadlock letter to report this to CISAS this is atroious.

  • athelanas 🎀 ᴀᴛʜᴇʏ 🎀 (@athelanas) reported

    @virginmedia @BubbleTeaQ Hi, the issues been going on for over two weeks, constantly disconnecting and when it does connect it's really slow, I can hardly stream at all. 😫

  • mchild287 Marian Child (@mchild287) reported

    @virginmedia Yes they have not been able to help me.

  • drainager Rachel Drain (@drainager) reported

    @virginmedia She insisted that my husband was wrong and we must be getting better speeds. We don’t expect that there will never been issues with service but on the whole all the people we have spoken to when seeking help have been unhelpful, dismissive and verging on rude. Feel fobbed off!

  • stevepratt2 Early Retired Guy💙 (@stevepratt2) reported

    @virginmedia hi just been told by your chat bot that the wait time to chat with an agent is 45minutes. Is that what you call customer service.? I'm looking to modify my account package but bordering on cancelling now with this type of response.

  • jeemyw James Wilson (@jeemyw) reported

    @virginmedia No it was required to fix it. There has been a line previously as I said in the last tweet.

  • Victori54706021 Victoria Louise (@Victori54706021) reported from Meltham, England

    @virginmedia continually get cut off my broadband only to connect to box with no internet, its impossible to work from home with this level of service, issue getting worse. Got sent new box that wont connect too, time to leave I think before I loose my job!