Virgin Media Outage Report in Irthlingborough, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Irthlingborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irthlingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Irthlingborough, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Corby, Wellingborough and Rushden.
City | Problem Type | Report Time |
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Wi-fi | ||
Wi-fi | ||
Total Blackout | ||
TV | ||
TV | ||
TV |
Community Discussion
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Virgin Media Issues Reports Near Irthlingborough, England
Latest outage, problems and issue reports in Irthlingborough and nearby locations:
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scott worsfold (@scottworsfold) reported from Oundle, England
@virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont
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Justine (@Just_Woodbridge) reported from Wellingborough, England
@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
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Russell Leak (@RussellLeak) reported from Northamptonshire, England
@virginmedia once again the service is down. Worst ISP I have every had #worstisp
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Justine (@Just_Woodbridge) reported from Wellingborough, England
@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England
@virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!
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Simon (@xBarnseyyy) reported from Northamptonshire, England
Virgin media down again 🙃
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Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England
@mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.
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George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England
@virginmedia any help. I raised this on the app but not response/its been cleared any help
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Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England
@virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving
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scott worsfold (@scottworsfold) reported from Oundle, England
@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
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Stephen Szmidt (@sszmidt199) reported from Northamptonshire, England
@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
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Chiedozie Hez (@Unchain_Warrior) reported from Northamptonshire, England
@virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!
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Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England
@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
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james (@savagej84) reported from Rushden, England
@virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?
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The JodFather (@Paul_W_Young) reported from Corby, England
Thankyou @virginmobile for threatening legal action & forcing me to pay £135 for a mobile phone service we thought was cancelled. No calls/data used since March but you insisted. Net result is you’ve lost a loyal @virginmedia customer too. All services cancelled. Good riddance🖕
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scott worsfold (@scottworsfold) reported from Oundle, England
@virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡
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Hilary Scott (@nosylocaljourno) reported from Northamptonshire, England
So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.
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George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England
I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.
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K (@YourRedHead69) reported from Corby, England
Nice one.. weekend, lockdown and WFH and @virginmedia goes down. 🙈😠
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Garry Solomon (@gsolomonphoto) reported from Rushden, England
@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Declan McCabe🐜#8433 (@Cardiffarmyant) reported
@virginmedia Sure, if your customer service wasn’t so pants 👍
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Pauline Wilson (@Pauline61412538) reported
@virginmedia Yes and with the leaving department. Still having issues only been since last March (2019) seems to be that no one can help. Having yet another box being sent out. If not sorted then I am off. Paying for channels that I cannot get on both boxes.
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Al McNair (@al_mcnair) reported
@virginmedia any ideas as to how I can cancel my contract? Have spent an hour on the phone (across two phone calls) and have then been cut off twice trying to reach your moving team....
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Lezia (@leziadavies) reported
@virginmedia Your team is clearly NOT helping customers as is evidenced in these replies. Actually give replies to issues. Not effective communication BS and worthless apologies
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Spyros (@Spyro_84) reported
@virginmedia Also you are not sorry to hear of the experience you are just fed up of being told how incompetent and useless your team are and the service offered is simply rubbish. Let’s be honest.
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George Rosenberg (@GeoRosenberg) reported
@jonkingh @virginmedia My solution. Not cheap but not too expensive either. works wonderfully. A 5G router from Vodafone. Incredibly fast and reliable. Eventually you can rid of Virgin.
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Simon McGaw (@McgawSimon) reported
@kthompsett @virginmedia This is for @virginmedia based on my service both technical and personally I would like my contractec terminated as soon as you find it possible. It has been disgraceful. I have found out you have not noted all my phone conversations. The ones you have are incorrect.
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janice rutlege (@JaniceRutlege) reported
@SoloSays @virginmedia I use to experience same problem on my hacked account...but I got referred to @petetools on Instagram ..they are so fast and reliable!!
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Jessica Freeman (@theonlyMrsF) reported
@virginmedia What is up with your phone systems! We've just had customer service put the phone down on us twice!!! 4 hours I've spent on hold today and you cut me off..... twice!! Can someone just call me back?? Why is that so hard!!
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Matt Stone (@MeMattStone) reported
@virginmedia The live chat window specifically states “Unfortunately, this team cannot help diagnose or fix faults on any of your services”