Virgin Media Outage Report in Irthlingborough, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Irthlingborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irthlingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Irthlingborough, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Rushden, Corby and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Internet | |
| Northampton |
Internet | |
| Rushden |
TV | |
| Corby |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Irthlingborough, England
Latest outage, problems and issue reports in Irthlingborough and nearby locations:
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Richard Paige
(@rickypaige121) reported
from
Corby, England
@virginmedia what the **** is going on in Corby !Your system keeps failing!! Are you going to give us a refund for every day a so called cable uninterrupted system fails ?? Sky is looking much better after the 20th time in 2 years that Virgin has failed !! Not worth recommending
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.
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Mark Augustus
(@markaugustus99) reported
from
Wollaston, England
@virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice
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Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia I have no doubt you'll be on it. Been quite some time now. Just wondered if there was an end to issues in sight.
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia Thank you. Virgin are aware, message just says issue identified and working on it. Internet is vital for work, so wondering if a fix is in sight
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The JodFather
(@Paul_W_Young) reported
from
Corby, England
Thankyou @virginmobile for threatening legal action & forcing me to pay £135 for a mobile phone service we thought was cancelled. No calls/data used since March but you insisted. Net result is you’ve lost a loyal @virginmedia customer too. All services cancelled. Good riddance🖕
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.
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Jake
(@JakeReynolds93) reported
from
Northamptonshire, England
@virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.
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Mark Augustus
(@markaugustus99) reported
from
Burton Latimer, England
@virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
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K
(@YourRedHead69) reported
from
Corby, England
Nice one.. weekend, lockdown and WFH and @virginmedia goes down. 🙈😠
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia any help. I raised this on the app but not response/its been cleared any help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Pennington
(@Penninm7) reported
@virginmedia never have I received such rude customer service in my life. Your staff clearly are not trained. I've been blind transfered, laughed at, put through to a random person when trying to make a complaint! Can't wait for my contract to end to cancel! I'm still on hold!!
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Sam -
(@sam__qxy) reported
@virginmedia - internet down - service status page says no issues in the area - Called the team to report, apparently an issue my end. - Next door have the same issue - router says “No RF signal detected” - sounds like a you issue. Can you fix?
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Elizabeth Aleman
(@aleman_elisa) reported
@virginmedia @Sam_Watson74 That’s a lie. No auto compensation kicked in before Christmas. And wifi was not working for about 5 days. Yet in your system it said it was working and that you could see I used data. Which was a lie .
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Caroline Green
(@carolinesgreen) reported
@virginmedia It is sorted. Your engineer, Stuart, is a star. But if we have any major issues following this, I really will be off. And you should be upfront about the problems with the Hub 5.
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Ian
(@LordRorthorn) reported
@virginmedia They have booked an engineer to come to me, but idea when it is going to be at this point. Not sure why they are coming to the house when it’s clear that the issue isn’t only this house. But I guess that’s what the script says.
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Michael Salter
(@mikesalter0) reported
@virginmedia why is your speed test coming back at 276mb but every other on less than 30mb strangling the network again!!!!!
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Steve Elite
(@Migraine_Boy) reported
@virginmedia Faults team not able to help. Still can't connect to internet. Getting annoyed.
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Josh England
(@J_England93) reported
from
New Waltham, England
@virginmedia I’ve done this all already, rang this morning and you couldn’t fix it. Was supposed to be ringing me back within 3 hours to book a technician it’s now coming up 6 hours
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Marc Ellis
(@ellismarc) reported
@virginmedia @kronos_kirko Virginmedia are telling me that there is an issue in SW11 and will not be fixed until 16-Jan
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Gooner
(@VaniliaFudge) reported
@virginmedia what seems to be the actual issue for virgin broadband in BS7 0JD, going on 3 days now without any Internet and have people who work from home. When can we expect this to be fixed?