Virgin Media Outage Report in Irthlingborough, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Irthlingborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irthlingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Irthlingborough, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Corby, Wellingborough, Warrington and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Internet | |
| Kettering |
Wi-fi | |
| Kettering |
Phone | |
| Northampton |
Internet | |
| Kettering |
Internet | |
| Corby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Irthlingborough, England
Latest outage, problems and issue reports in Irthlingborough and nearby locations:
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, have done that, found a blackspot but won't let me order, refers to online bot chat that cannot help either. Can't get through via phone
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia customer service not answering phone. How you expect to keep customers.
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia hi, do you have online chat available for problem solving?
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Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?
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Ollie Toogood
(@OllieToogood) reported
from
Northamptonshire, England
@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
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Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901
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Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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Sophie Stewart
(@SophieRebecca93) reported
from
Corby, England
Really @virginmedia been on hold for 40mins for you to terminate the call due to “technical difficulties”! What surely you knew that when we called! Your customer care is shocking 😡
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Twain
(@mtwainet) reported
@virginmedia have every right to advertise on #GBNews, that is their free choice. I also have every right to give my hard earned money to organisations that share my values, I have just called to give 28 days notice to cancel. #StopFundingHate
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Susan McM
(@McmSusan) reported
@virginmedia I’ve called them and there’s no issue. I need someone to take responsibility for this appalling customer service. I have been without WiFi since Thursday, a technician visited on Saturday and identified the problem and I have now had 3 no show appointments with engineers.
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frankiesbadger Gaming
(@frankiesbadger) reported
@virginmedia You could private message. Or get someone to call me. It’s ok. I will go to bt. And stop providing you family and friends. Absolutely shocking customer service. You should all be ashamed. Bad internet at a premium price.
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Simon Irvin
(@irvin_hr) reported
@virginmedia 6 weeks since you acknowledged my complaint and no update? When I fill in web form get told to then phone you on your number with call charges per min with normal wait times of 45 mins to 1hr 30 - come on, not good enough
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Nick Crossland
(@ncrossland) reported
@virginmedia That’s great, but when I call the number it tells me there are no problems in the area, and to download the app (which I already have, and gives me the error. Then it hangs up.
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Magdi Adab
(@musttryharder7) reported
@virginmedia No. They said there should be an engineer on the way, but there doesn’t appear to be anyone there and the service status is still showing as fine (which is not the case, at least for me).
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some bloke on the internet
(@generic_tester) reported
@virginmedia properly ****** off with your customer support now. Absulotely pathetic .
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Lauren Bulman
(@LaurenBulman) reported
.@virginmedia has the absolute worst customer service I’ve ever experienced. We have an outstanding complaint since December 2020 which is still unresolved. We’ve tried everything, last resort is @Twitter 🤞🏼 please somebody help.
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mattleete
(@mattleete) reported
@virginmedia I did call . Your automated service sent a text to my mobile and did not run tests as described. The link sends to a page which is down . Someone needs to call me. You really have actual customer service people ?!
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some bloke on the internet
(@generic_tester) reported
@virginmedia I've made 5 phone calls to you in the past 2 days and my issue still isn't fixed. Your customer support is appalling.