Virgin Media Outage Report in Finedon, Northamptonshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Finedon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Finedon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Finedon, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Total Blackout | |
| Kettering |
Wi-fi | |
| Kettering |
||
| Kettering |
Internet | |
| Kettering |
Wi-fi | |
| Kettering |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Finedon, England
Latest outage, problems and issue reports in Finedon and nearby locations:
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia So would this solve the t.v. issues?
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, had issues with v low WiFi speeds for 8 weeks also effecting t.v. services. Have reported constantly, awaiting WiFi pod and call from tech team, neither of which have happened, formal complaint submitted
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Speed tests etc, BB effecting t.v. services, am doing a ethernet test but not sure how that will help.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Basically on 500mb package but getting below half of that speed. Tv service poor as on demand constantly drops out, ave twice during a film.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, have done that, found a blackspot but won't let me order, refers to online bot chat that cannot help either. Can't get through via phone
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia hi, please can you advise your complaint procedure
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I understand that takes 28 days which will be 3 months with sub standard service, not exactly a quick resolution
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Yes, need a pod, also have t.v and home phone, TV service has lots of you tube, Netflix, sky movie drop outs
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, done all that, effects wifi, have ordered wifi pods but out of stock. Not sure why speed so slow, I'm supposed to be getting a boost according to your helpline colleague last week
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Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I understand that but in the meantime I'm paying top whack for a sub standard service effecting BB and t.v. with no resolution date, not really good service
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I've been trying to resolve a BB speed, patchy t.v. services issue for several weeks and am getting passed from dept to dept, unfortunately customer service isn't great tbh
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia As you know we are having horrendous problems with our Virgin services and I believe that @Bobby_Dazzler68 is still awaiting a call from your tech team. 1/2
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia No, basically I upgraded my BB a few months ago and the service actually has got worse. I now struggle to maintain a signal in upstairs rooms and Netflix etc constant drop outs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Knight
(@MattKnight__) reported
.@virginmedia broadband connection so bad, having to rely on @VodafoneUK cellular connection this morning. Sigh 🙄
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Claire Ritchie
(@piepeoples) reported
@virginmedia We will use you temporarily as we have little choice, then we will be switching provider as soon as we can to find a more reliable service where advisors can be trusted.
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Thomas Clarke
(@weetamc) reported
@virginmedia Thanks for the quick reply. It related to a fabricated bill that you sent to a debt collection company. compensation was agreed but has never been sent. I have emailed case mgr but last reply was 13/7.
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Charlotte Churchman
(@Charlot84689217) reported
@virginmedia internet has been down in NG7 for an hour now. I rely on internet for my work from home. Please can you update as it says next update due 3pm
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MikeDevers
(@MikeDevers) reported
@virginmedia just spent 75 mins on the phone bounced between your moving team, your billing team, your technical team and your faults team. Everyone saying the problem sits elsewhere. What kind of #customerservice is this? All I have done is moved house and I can no longer login
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chloe clayton🦋
(@chloeclayton7) reported
Wow absolute shock virgin media is down again x are they joking
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Sparky
(@Madmagsparky) reported
@virginmedia No problem will do 👍
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Mark Bingley 💙
(@bingley11) reported
@virginmedia They tell me it requires an engineer, then change there mind and tell me its a fault your end and you will fix it
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derv ✨
(@deirbhiIe) reported
@virginmedia Out and look at the router is also terrible customer service
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Thomas Clarke
(@weetamc) reported
@virginmedia don’t want to make a public complaint however I’ve had an ongoing complaint since March.Two resolutions have been agreed but never materialised and ‘case manager’ has stopped responding.Please DM so we can rectify or issue a deadlock letter so I can escalate to CISAS