Virgin Media Outage Report in Finedon, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Finedon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Finedon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Finedon, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Corby and Wellingborough.
City | Problem Type | Report Time |
---|---|---|
Kettering | Wi-fi | |
Northampton | Internet | |
Northampton | Internet | |
Northampton | Internet | |
Kettering | Internet | |
Northampton | Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Finedon, England
Latest outage, problems and issue reports in Finedon and nearby locations:
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Ben jelley
(@Benjel85) reported
from
Northamptonshire, England
@virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
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Petethepert.
(@petethepert43) reported
from
Rushden, England
@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
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Chris Davis
(@spurs6720) reported
from
Wellingborough, England
@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
.@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....
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Kevin
(@biffa50) reported
from
Northamptonshire, England
@virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest
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Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
Update: Pretty p*ssed off on a Friday, after a crappy week, that @virginmedia, who said broadband and TV would be fixed by 5.45, then 9.45, now saying 10am tomorrow. Don't send me best wishes, just sodding fix it. #noTV, #noWifi #moneyfornothing
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Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Wellingborough, England
@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡
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james
(@savagej84) reported
from
Rushden, England
Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
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James Jackaman
(@jacko_1989) reported
from
Northamptonshire, England
When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
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Brian John Thompson
(@bleedingmoody) reported
from
Northamptonshire, England
@virginmedia Done all that a hundred times and checked all the cables it’s still crap!!
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Sam Cook
(@SamCook1980) reported
from
Northamptonshire, England
@virginmedia Help please After 30 mins on the phone to a call centre ive got nowhere
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Simone Perrin
(@simoneperrin123) reported
from
Wellingborough, England
@VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scott
(@scottm1989) reported
@virginmedia Hi MH, I have spoken to someone over the phone twice now and both times have left me feeling like I’m knocking my head against a brick wall. A 3 week wait to get an engineer out for a simple fix doesn’t bode well. Could this be brought forward? I read you have 24/7 engineers……
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Raggycat Rattyman - 🐭🐱
(@Ragdollcatman) reported
@virginmedia I didn't say marketing emails. I said spam. Getting fed up with it. Getting crap pretending to be from all sorts of businesses trying to get me to log in to their fake websites to phish my details. You people need to do some filtering at YOUR end!
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John
(@johnnyhammer5) reported
@virginmedia I’ve just emailed back your useless complaint team, 3rd formal reply and they are still referring to me with by mothers name. My email services 2 different Virgin accounts, I can’t log on to see recent stuff - crap. I am STILL missing a mimi-box from you. It’s been shockingly bad
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Stewart Daniels
(@Editmonster) reported
@virginmedia No one from the Network has contacted me , they were last here two weeks ago and got no idea what is happening, no one has contacted me with any updates
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Abigail
(@abz_mercy98) reported
@virginmedia 2 months is a bit ridiculous if you ask me and the fact that no one has really been helpful on the phone doesn’t help either. Why would someone want to take out a plan with virgin if they can’t even get 1mbps of upload speed when they need it!
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Hilda
(@Hillygoat1) reported
@virginmedia I have no issue with 30 days notice period even though I’ve been out of contract for over a year. It’s why the system doesn’t issue a bill as per the dates as opposed to leaving the onus on the ex customer to be out of pocket especially during a time of financial crisis
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Dan
(@DanielKennett77) reported
@virginmedia So basically pay more to you per month to solve a problem that I should have? Will this stop me having to reset the box? I don’t see why I should have to pay more money to @virginmedia it’s been a disaster from day one when you never installed at the selected day. Not happy.
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Hilda
(@Hillygoat1) reported
@virginmedia why can I not just pay the 11 days that are outside of the termination date? Told had to pay the full month and would take up to 45 days to have difference refunded. This is poor customer service
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Abigail
(@abz_mercy98) reported
@virginmedia He’s called many times and just gets pushed about to different people or they just tell him it’s an issue in the area and it will be fixed soon. First it was the 23rd December now the beginning of January. The customer service hasn’t been good and he keeps getting disregarded.
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Dennis the Menace
(@Denn1sMenac3) reported
@virginmedia Start by not providing an utterly horrendous service