Virgin Media Outage Report in Market Harborough, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Market Harborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Market Harborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Market Harborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Leicester and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Wi-fi | |
| Leicester |
Internet | |
| Kettering |
Internet | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Market Harborough, England
Latest outage, problems and issue reports in Market Harborough and nearby locations:
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Hi guys, I’ve put my UK sim card in my phone while I’m back in the country (I’m still paying the contract) - but I’ve had the sim in for 9 hours and I’m still not receiving any service. Can you assist please?
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paul rose
(@paulrose222) reported
from
Braunstone, England
Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Martin Scott
(@mscotty0592) reported
from
Ketteringham, England
@virginmedia Ordered the boxing and it’s not working
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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Monik Patel
(@MonikP_97) reported
from
Oadby and Wigston, England
@virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??
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Gary Cross
(@garycross) reported
from
Corby, England
@virginmedia Spoken with two different agents and got teo different answers. One said there was a known fault and the other said the opposite. Second agent claimed he booked me a virtual help call hut nobody called. I've ended up having to book my own engineer visit. Nobody has been helpful.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia I understand but surely you must have some sort of system? Purposely making it impossible to cancel is ridiculous
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia @Muggleflump Same here, impossible to cancel which is more than likely done on purpose, terrible company ethics
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne keeble
(@wayne_keeble) reported
@virginmedia I’ve raised concern that your password requirements for virgin media are woeful. 8-10 characters with no special character. Making it easy for people to hack into customer accounts. When are you going to change this and protect your reputation? Amateurish!
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Nader Jegham
(@Naderjegham) reported
@virginmedia VM promised me a V6 Box but are not delivering. Promised to sort out an over heating router instead blamed poor wifi on work going on CR2 area. Fed up of paying over £90 a month for over 20yrs and I can’t get the help I deserve.
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Juri
(@gesichtzeintopf) reported
I think I’ll start a daily complaint thread listing companies whose customer service stinks. Today, we start with @DeutschePostDHL, @virginmedia and @RoyalMail. You all have in common that I will try my hardest to avoid your services in the future.
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ruth mills🔶
(@41below) reported
@virginmedia we had an engineer booked this afternoon to fix our landline, nobody showed up. No contact to say they weren't coming. Pretty poor service. Impossible to actually speak to anyone on your automated system. So now we've got to wait in again when we rebook
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bad girl summer 🤠💩💜🖤✋🌈🏳️🌈🏴
(@Melissnahhhhh) reported
@JohnnyDude1983 @virginmedia Oh I will be 27 hours and counting without internet or TV Fault or not That's crap
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Paul Rockett
(@PaulPaulrockett) reported
@virginmedia Hi managed to fix by resetting the password - thanks for coming back to me
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Blanca Sainz-Garcia
(@BlancaSainz2) reported
No wifi again since at least 1pm and no resolution till at least 9am tomorrow. @virginmedia this is second time this month. Do something about it!
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Jas
(@Jas_Krazyb) reported
@virginmedia Hi, I've been on the phone for a good few hours with different agents all still haven't sorted out this issue
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Kim Curran
(@KimeCurran) reported
My @virginmedia has been down all day and it says till 10.30. No TV to unwind after long day. 😭😭😭
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Jake scullion
(@jacub32) reported
Ive retweeted loads of people co plaining about @virginmedia and could have carried on for hours! Absolute worst internet providers out there! Our internet very rarely works and they do absolutely nothing other than try sell us boosters and say “we never guaranteed the speeds”