Virgin Media Outage Report in Market Harborough, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Market Harborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Market Harborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Market Harborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Leicester and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Internet | |
| Kettering |
TV | |
| Leicester |
Internet | |
| Kettering |
Internet | |
| Leicester |
Internet | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Market Harborough, England
Latest outage, problems and issue reports in Market Harborough and nearby locations:
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Speak to the Philippines All they do is put the phone down
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia please please please can someone please contact me. All I want to do is make a formal complaint on service speeds and leave VIrginmedia. I have had online chats that ended with a link to another chat it and phone numbers that end in a link to a chatbot. So angry
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia hi, do you have an email address? Calling doesn’t work, message doesn’t work fast enough (waiting for hours), submit online - done but no confirmation. I have no idea if you’ve received it or not. I just want to complain, cancel and move house.
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lee deaks
(@deaks30) reported
from
Blaby, England
@virginmedia is there a problem in Leicester area Le8 as internet keeps dropping off 👍
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now
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K
(@YourRedHead69) reported
from
Corby, England
Nice one.. weekend, lockdown and WFH and @virginmedia goes down. 🙈😠
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joseph langton
(@jnlangton) reported
from
Braunstone, England
back on the phone to #virginmedia help
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Tony Kearins
(@tkearins) reported
from
Tilton, England
@virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?
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Nads🦋
(@fakirbhai_nadia) reported
from
Oadby and Wigston, England
@Iqras19 Mine do it automatically but virgin media’s shit
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.
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Amar Chauhan
(@BeeDesigned) reported
from
Glenfield, England
@virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac
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Deanna VA
(@GaPeachUK) reported
from
Cosby, England
@virginmedia we got a new package processed by your retentions tm on 26th March and told internet speed and new channel package would increase in 5 days. We havent got anything yet and worse, worried we will still be cancelled! Our livelihoods depending on home work now- pls help
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Jimmy Carter™
(@jwccarter) reported
from
Countesthorpe, England
@virginmedia please can you do something about getting back in touch with me regarding my complaint. Your website is as useful as a chocolate fireguard #virgin #virginmedia #workingfromhome
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia Update. I have now spoken to a terribly nice gentleman by the name of Ely. I understand from my call that I am sorted and I’m now a happy customer again. Thank you Ely.
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The JodFather
(@Paul_W_Young) reported
from
Corby, England
Thankyou @virginmobile for threatening legal action & forcing me to pay £135 for a mobile phone service we thought was cancelled. No calls/data used since March but you insisted. Net result is you’ve lost a loyal @virginmedia customer too. All services cancelled. Good riddance🖕
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
@virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Moore
(@ChrisMooreRDP) reported
@virginmedia Ringing that number is a nightmare! I could wait for an hour to speak to some one who tells you you’re through to wrong the department so you’re left hanging for another half hour…then Virgin just hang up and you start again. No thanks. Can someone not ring me?
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stephen
(@sputniksteve) reported
@virginmedia OK. That's saying no issues too.
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Gerald Phillips
(@GeraldP99408709) reported
@virginmedia thanks to your shocking 'sudden' loss of service for the next week I'm missing the most historic event of my life having zero tv or Internet. You lie about the cause to try and keep me as a customer. Absolute filthy behaviour. Sky wouldn't do that!!!
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MFCGAV 🏴
(@CBLG7) reported
@virginmedia how do I cancel my package ? TV is awful , and Internet **** lately. And you put prices up I'm off.
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Baggzee
(@Baggzee1) reported
Abysmal service again from Virgin Media. Two days with huge broadband problems and no ability to report or complain. Tried the phone line, recorded message, tried website says my email invalid. Tried webchat, not currently available.
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Stephen A. Pigford
(@Tech_is_life) reported
@virginmedia Not a problem, this actually wasn't via Twitter, these were real emails. They used a person's name that I know as the name on the email but the domain was @virginmedia.com it seems they are somehow using your domain name and sending it out to random people and possibly companies.
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Sam Barnett
(@SamBarn88705209) reported
@virginmedia , awful service as a new customer. Get an email telling me you’re posting me my “QuickStart install pack” in 14 days. I spend over an 1hr 30 on the phone to be told I can have it in 6 days instead as it’s self install, ask to book it in and get told I can’t have it!
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stephen
(@sputniksteve) reported
@virginmedia Hello. No broadband here at the moment. Online status checker says no problems, but then I get "Sorry, we can't run a test on your services right now". Any thoughts? Ta.
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Sam Barnett
(@SamBarn88705209) reported
@virginmedia - part 2 - after all that they can’t book the date. I ask about complaints & they don’t know anything on complaints. Not great for a new customer purchasing your “Ultimate” bundle. Resolve my complaint & get me an earlier appointment as oringally advised.
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Neil Baker
(@neilb1973) reported
Spoken with retentions team after 8pm and now told installation has been reset for 21at September. In summation I’ve made 7 calls, spoken with at least 12 people who were unable to help me, and my installation has been pushed back 12 days. @virginmedia is this acceptable service?