Virgin Media outages and service status in Broughton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Broughton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Sep 2, 3:45 PM GMT+1.
- Internet (63%)
- Wi-fi (16%)
- TV (11%)
- E-mail (5%)
- Total Blackout (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Broughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 4: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Broughton, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Rushden, Wellingborough, Kettering, and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
TV | 2 days ago |
|
Northampton
|
Internet | 2 days ago |
|
Northampton
|
Internet | 3 days ago |
|
Northampton
|
Internet | 3 days ago |
|
Northampton
|
Wi-fi | 4 days ago |
|
Northampton
|
Internet | 4 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Broughton, England
Latest outage, problems and issue reports in Broughton and nearby locations:
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia I've been trying to resolve a BB speed, patchy t.v. services issue for several weeks and am getting passed from dept to dept, unfortunately customer service isn't great tbh
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia Yes, need a pod, also have t.v and home phone, TV service has lots of you tube, Netflix, sky movie drop outs
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Cazzlar!! (@cazzlar1985) reported from Burton Latimer, England@virginmedia @peterlealfc That link doesn't work!
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Lee McRae (@leemcrae76) reported from Northamptonshire, England@virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia I understand that but in the meantime I'm paying top whack for a sub standard service effecting BB and t.v. with no resolution date, not really good service
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Simone Perrin (@simoneperrin123) reported from Wellingborough, England@VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting
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Chantelle (@ChantelleEJ) reported from Northamptonshire, England@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia Hi, have done that, found a blackspot but won't let me order, refers to online bot chat that cannot help either. Can't get through via phone
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Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England@mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.
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Richard Paige (@rickypaige121) reported from Corby, England@virginmedia what the **** is going on in Corby !Your system keeps failing!! Are you going to give us a refund for every day a so called cable uninterrupted system fails ?? Sky is looking much better after the 20th time in 2 years that Virgin has failed !! Not worth recommending
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Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia hi, do you have online chat available for problem solving?
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia So would this solve the t.v. issues?
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L is 4 Learning (@Lis4learning) reported from Market Harborough, England@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Jake (@JakeReynolds93) reported from Northamptonshire, England@virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia Hi, had issues with v low WiFi speeds for 8 weeks also effecting t.v. services. Have reported constantly, awaiting WiFi pod and call from tech team, neither of which have happened, formal complaint submitted
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Darren Carson (@DazCarson68) reported from Corby, England@virginmedia I understand but surely you must have some sort of system? Purposely making it impossible to cancel is ridiculous
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Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported from Rushden, England@virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks
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Privatenugget (@Privatenugget2) reported from Irthlingborough, England@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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john (@jhargie4) reported@o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.
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Andrea Jones (@Ang_Jones72) reported@Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company
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James (Jim) Naismith (@JHNaismith) reportedUsually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.
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Ashley Blick (@ablick1986) reported@virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!
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Master Roshi (@MasterRoshi1667) reported@MelJanie @virginmedia They really are a pack of useless *****. Typical VM. Takes your money and a shite service. We all accept it anyway because they are allowed to get away with it. It doesn’t pay to be loyal any more.
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney
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Dermot Carmody (@DermotCarmody) reported@virginmedia hi. Your phone service and chat service are both failing after I input my account number.
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Alex Davies (@daviesa02) reported@virginmedia an engineer visited over the weekend to install my broadband, but the external work wasn’t finished. CS booked another engineer for today, but they don’t need them anymore because the roadworks are is being completed today. £25 to cancel myself, can this be sorted?
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Virgin Media News (@VirginMediaNews) reportedFirst-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.
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Rach A (@Rach_EL_1982) reportedVirgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media