Virgin Media Outage Report in Broughton, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Broughton, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Corby, Northampton, Rushden, Kettering, Wellingborough and Market Harborough.
| City | Problem Type | Report Time |
|---|---|---|
 Corby |
Internet | |
| Northampton |
||
| Rushden |
Internet | |
| Northampton |
TV | |
| Kettering |
||
| Rushden |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Broughton, England
Latest outage, problems and issue reports in Broughton and nearby locations:
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.
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Richard Fisher
(@RichardPFisher) reported
from
Wilby, England
Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice
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Jake
(@JakeReynolds93) reported
from
Northamptonshire, England
@virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...
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Mark Augustus
(@markaugustus99) reported
from
Burton Latimer, England
@virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia Thank you. Virgin are aware, message just says issue identified and working on it. Internet is vital for work, so wondering if a fix is in sight
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia I have been told that my bill will rise by £20. What a joke. Sky here we come. Constant issues with virgin.
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?
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Mark Augustus
(@markaugustus99) reported
from
Wollaston, England
@virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.
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Richard Paige
(@rickypaige121) reported
from
Corby, England
@virginmedia what the **** is going on in Corby !Your system keeps failing!! Are you going to give us a refund for every day a so called cable uninterrupted system fails ?? Sky is looking much better after the 20th time in 2 years that Virgin has failed !! Not worth recommending
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia I have no doubt you'll be on it. Been quite some time now. Just wondered if there was an end to issues in sight.
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Dunne
(@patrickedunne) reported
@virginmedia I am sorry but don't have time for any more comms today am using mobile hotspot and will see if it your service is working at end of today.
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David
(@DavidLFCid) reported
@virginmedia Now a complaint that has been referred and not actioned. Case dissatisfaction disgusting given that been a customer for ten years wanting to stay with you. Obviously don’t want loyal customers #badcustomerservice
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jstodd25
(@jstodd25) reported
@virginmedia my internet connection is very intermittant & very unstable stopping me from working. I am supposedt to get min 181mbps but when connect i barely get anything most of the time at best its still below 100mbps. Can you get an engineer out to investigate?
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Anthony Loman
(@loucanova15) reported
@virginmedia Disgusting service, Virgin Media are liars, they don’t care, one false promise after another. Look through your records of what has happened, that is if you have even bothered to record the events and contact me
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Andyboldboy
(@Andyboldboy) reported
@virginmedia Yes happens both wired and wireless, service says there is no issues in my area, happens around same time as well, very odd
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(@Lvgrn_) reported
@virginmedia Service status page says there is no issue.
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Tom 🎮
(@TMG_1991) reported
@virginmedia is a joke. They can't offer me a new customer deal (saving me £16 a month) but I can cancel my three year contract, and my housemate set up a new account to get a better price 🙃 what's the point?
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Rosco
(@Rosco31166603) reported
@virginmedia Yes, I’ve put in the postcode and it says that there is no issues. I have tried rebooting multiple times aswell.
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Anthony Loman
(@loucanova15) reported
@virginmedia promise after promise that I will be contacted and that someone will return to fix a problem and finish a job that was started on Monday but nothing, no call, no return of an engineer, nothing. DISGUSTING AND INFURIATING. Virgin Media don’t care about customers
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charlie
(@Worsley_Chap) reported
@virginmedia Wait 28 days you said, guess what? I received a letter telling me my complaint has been closed, no explanation, nothing. Truly have the worst customer care department going. #poorcustomerservice