Virgin Media outages and service status in Broughton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Broughton, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 24, 12:28 AM GMT+1.
- Internet (50%)
- Wi-fi (40%)
- Phone (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Broughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Broughton, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, Corby, and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Wi-fi | 12 hours ago |
|
Kettering
|
Wi-fi | 2 days ago |
|
Corby
|
Internet | 4 days ago |
|
Northampton
|
Internet | 5 days ago |
|
Corby
|
Internet | 12 days ago |
|
Corby
|
Internet | 13 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broughton, England
Latest outage, problems and issue reports in Broughton and nearby locations:
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia I understand that takes 28 days which will be 3 months with sub standard service, not exactly a quick resolution
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Gary Cross (@garycross) reported from Corby, England@virginmedia why advertise your call centre being open til 8PM if you're hanging up on me at 19:10? Having issues with my TV and your online tools aren't doing anything.
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Russell Leak (@RussellLeak) reported from Northamptonshire, England@virginmedia once again the service is down. Worst ISP I have every had #worstisp
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👸🏻 Queen Wee Linz 👸🏻 (@Wee_Linz_) reported from Corby, England@virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.
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Garry Solomon (@gsolomonphoto) reported from Rushden, England@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia hi, do you have online chat available for problem solving?
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Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England@virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.
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Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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👸🏻 Queen Wee Linz 👸🏻 (@Wee_Linz_) reported from Corby, England@virginmedia As you know we are having horrendous problems with our Virgin services and I believe that @Bobby_Dazzler68 is still awaiting a call from your tech team. 1/2
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia having major issues with my broadband.
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Benji (@Bdayboom) reported from Finedon, England@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England@virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money
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Benji (@Bdayboom) reported from Finedon, England@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England@virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving
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Ismadder (@Ian_Loveshack) reported from Northamptonshire, England@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
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Helenfaerieart (@Helenfaerieart) reported from Northamptonshire, England@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
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Cazzlar!! (@cazzlar1985) reported from Burton Latimer, England@virginmedia @peterlealfc That link doesn't work!
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Jamie Nairn (@covrules) reported from Northamptonshire, England@virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!
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Joe Spencer (@JoeSpen05256454) reported from Northampton, England@virginmedia Dean C promised me a call back over a week ago to discuss the virgin media data breach and the fact I can access 36 other peoples email accounts. I require a deadlock letter to my complaint so I can go to the ombudsman.
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Clare Elsby (@elsby_clare) reported from Northamptonshire, England@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Turpin (@mobily_uk) reported@virginmedia The dance has started... Had to cancel as the best offer was £130 per month. I have been offered £101 over the phone but still £35 more than current price.
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Rich Brady (@RichTigheBrady) reported@virginmedia It came back up but only after being down for 48 hrs! No reason! Happens every 4-6 weeks. There were no registered outages! So frustrating
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia it’s now been an hour since the promised call from you. Given we have been without broadband & TV since Friday I would have thought you would make it a priority. Seems Virgin doesn’t care about its customers. Happy to take money whilst delivering no service
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Ed Jones (@edujones14) reportedI genuinely thought that @MercedesBenz had set an unbeatable standard for appalling customer service. @virginmedia “Hold my beer”
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GrumpyByName 🇮🇱 (@LessGrumpy) reported@IanSlaterPhoto1 @BrydonN2 Absurd. One of the reasons I’ve never left virgin media is that they were the only fibre to the door operator round here till recently.
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entrustTMF (@entrustTMF) reported@BertySi @virginmedia That's a flat no from @virginmedia on the MiFi with credit suggestion. Question is, are they prepared to do anything to help or assist seriously inconvenienced and frustrated customers?
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MoorInsightsStrategy (@MoorInsStrat) reported@googlecloud .@googlecloud GM Cloud Apps Karthik Narain unveiled the Agentic Data Cloud. "Reasoning without context is just a guess." $GOOGL 📌 Four foundational innovations: 1/ Knowledge Catalog, universal context engine, native BigQuery integration mapping tables into business logic 2/ Smart Storage extends context to unstructured data. Objects landing in Google Cloud Storage are instantly tagged, enriched, and agent-ready with zero manual data engineering 3/ Zero-copy access to Palantir, Salesforce, SAP, ServiceNow, Workday 4/ Data Agent Kit, Gemini-powered authoring in VS Code, Cloud Code, Gemini CLI, turning any IDE into a native data environment 🧑 Customer proof: Virgin Media O2 activating 20,000+ data assets through Knowledge Catalog to empower global product teams. This is the "systems of intelligence" to "systems of action" shift. Context is now a governed surface, not a pipeline problem.
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BigF (@Bigg_F_) reported@virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.
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Fletch (@ItsMeFletch_) reported@virginmedia & @O2 are the two worst companies ever to deal with. Absolutely shocking service.!! 🖕🖕
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mrpinkcat (@Misterpinkcat) reported@virginmedia @GlitteringAngel Katie shouldn't have to send you a DM, just treat loyalty with some respect and give people discounts the longer they stay with you instead of giving newbies better deals than long standing customers