Virgin Media Outage Report in Broughton, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Broughton, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Corby, Northampton, Wellingborough, Wollaston, Rushden and Raunds.
| City | Problem Type | Report Time |
|---|---|---|
 Corby |
Internet | |
| Northampton |
Wi-fi | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
||
| Wellingborough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broughton, England
Latest outage, problems and issue reports in Broughton and nearby locations:
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia I have been told that my bill will rise by £20. What a joke. Sky here we come. Constant issues with virgin.
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?
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Richard Fisher
(@RichardPFisher) reported
from
Wilby, England
Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia hi, do you have online chat available for problem solving?
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901
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Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia customer service not answering phone. How you expect to keep customers.
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.
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Sophie Stewart
(@SophieRebecca93) reported
from
Corby, England
Really @virginmedia been on hold for 40mins for you to terminate the call due to “technical difficulties”! What surely you knew that when we called! Your customer care is shocking 😡
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.
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Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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yusra 😵💫
(@yusrawtd) reported
@virginmedia **** you stupid *****
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John Davis
(@johnbhoy1601) reported
@virginmedia What I would like is for @virginmedia to change their processes so that other customers in similar circumstances receive an improved service, it can't take much to update your systems to produce appropriate correspondence in future.
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Mhairi
(@Mhairi57053479) reported
@virginmedia call centers closed so when am I to get an update on the delivery?terrible communication.
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Mhairi
(@Mhairi57053479) reported
@virginmedia new customer, due to have router delivered today. No communication from virgin media or yodel in regards to delivery time and no delivery has been made. Is this how new customers are treated? Not a good start.
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#HypeCamzei⚡
(@Cxmzei) reported
@virginmedia don’t ever go with them for your isp, had so many connection issues over the last few months and by the looks of it the router has died
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Gabriella Rossetti
(@GmkRossetti) reported
@virginmedia my broadband is down and I have an oomph bundle. Should I select mobile or broadband when I ring 789? I’ve been on hold to broadband for 15 mins and don’t know if I’m actually waiting in the correct queue! #wifi #broadband
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Ace Trainer Liam
(@AceTrainerLiam) reported
Anyone having trouble with dropped frames on @TwitchUKI UK servers? Is is @virginmedia just providing bad service?
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Ellie Bick
(@EllieBick1) reported
Hi @virginmedia , I'm a little confused. When I said "cancel my contract", you heard "sign me up for a new contract". Could you explain?
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Steve Williams 🏴
(@wilbur811) reported
@virginmedia So I can expect some sort of credit/refund on my account due the absence of service today
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MADI
(@meowulous) reported
oh my goddddddwhy is virgin media wifi so bad