Virgin Media outages and service status in Broughton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Broughton, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 18, 8:18 PM GMT+1.
- TV (40%)
- Internet (28%)
- Wi-fi (20%)
- E-mail (8%)
- Total Blackout (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Broughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Broughton, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, Corby, and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Wi-fi | 2 days ago |
|
Northampton
|
Internet | 3 days ago |
|
Northampton
|
Wi-fi | 6 days ago |
|
Northampton
|
TV | 6 days ago |
|
Kettering
|
TV | 6 days ago |
|
Northampton
|
6 days ago |
Nearby cities with recent reports
10 recent signals
6 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broughton, England
Latest outage, problems and issue reports in Broughton and nearby locations:
-
Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia I understand that but in the meantime I'm paying top whack for a sub standard service effecting BB and t.v. with no resolution date, not really good service
-
Lee McRae (@leemcrae76) reported from Northamptonshire, England@virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks
-
russ sanders (@russsanders2) reported from Northamptonshire, England@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
-
Chiedozie Hez (@Unchain_Warrior) reported from Northamptonshire, England@virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!
-
Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
-
Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia hi, do you have online chat available for problem solving?
-
Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia Hi, had issues with v low WiFi speeds for 8 weeks also effecting t.v. services. Have reported constantly, awaiting WiFi pod and call from tech team, neither of which have happened, formal complaint submitted
-
Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia No, basically I upgraded my BB a few months ago and the service actually has got worse. I now struggle to maintain a signal in upstairs rooms and Netflix etc constant drop outs
-
james nightingale (@nightingalerb) reported from Irchester, England@virginmedia Can’t even open the outages page... (using mobile network)
-
Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.
-
Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia Speed tests etc, BB effecting t.v. services, am doing a ethernet test but not sure how that will help.
-
Helenfaerieart (@Helenfaerieart) reported from Northamptonshire, England@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
-
edan (@_edan) reported from Northamptonshire, England@virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.
-
Hilary Scott (@nosylocaljourno) reported from Northamptonshire, EnglandSo unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.
-
Benji (@Bdayboom) reported from Finedon, England@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
-
Cliona (@lewis14cliona) reported from East Haddon, EnglandReally disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?
-
Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England@virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money
-
Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
-
Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
-
Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
786 (@TS7319) reported@Benleo Virgin Media internet doesnt work at all I have had 5 engineer visits and they keep moving my router to different places around the house there are wires everywhere and one of the engineers even broke my wardrobe while fitting the connection cable
-
Gill 🇬🇧 🏴 🩵 (@GillGRobs) reported@Benleo @virginmedia Really? They just sent me a new 360 box as they said mine wasn't recording properly yet I had no problems with it, they have ripped me off since I changed the account into my name from my late partners, no difference just a name change ive now been forced into a new contract.
-
chris8854.bskysocial (@chris327759) reported@virginmedia The outage is in my area (Hampshire) but this has now been going on since 1041am, 4 hours ago!
-
VoW Silla (@VoWSilla) reported@Benleo @virginmedia I phoned virgin due to having extremely slow Internet. They tried to sell me several other packages that would make me "wifi" faster as extra costs but insist I got the best speeds. And before I ended the call we were discussing mobile phone contracts that has nothing to do with my speed and I was honest to say, I can tell you are trying to sell me products that will not improve your service.
-
Ian 🇬🇧 (@nightrider20244) reported@Benleo @CherryFaves0 @virginmedia They are useless the call centre staff are clueless I was only trying to be able to log into account on line and change bank details with them still never got it done all time I was with them I had to ring up every month to pay bill the only thing they understand is taking money
-
Andrew Pittman (@AndrewPittman2) reported@virginmedia @IanLythgoe4 We’ve been without TV for five days! Despite being told it would be sorted “ within 24 hours” on Saturday, now been told after a 30 minute phone call that no engineer available until next Saturday!! Shockingly bad service Virgin Media.
-
Στενδεκ (@stendec6) reported@virginmedia @Benleo Of the 12 companies that Which review, you're the second worst.
-
Hamish (@Hamish88205796) reported@Benleo Just email @virginmedia cancel for breach of contract effective immediately. Make sure you contact your bank to cancel any DD. Virgin will be on the phone begging you to keep giving them your money. It's the only method known to get customer service from them.
-
Louise Bagshawe (@LouiseMensch) reportedWow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didn’t work (admitted by them) and then telling him he wasn’t allowed to go back to his old contract.
-
Kai Monroe Ⓥ🌱🌏✌️💙 (@KaiMonroe5) reported@virginmedia @Benleo I had VM for about 12 years and couldn`t fault the service. I only left because I got a cheaper provider who are okay. I will be returning to VM once my contract is up though.