Virgin Media Outage Report in Broughton, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Broughton, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Wellingborough, Northampton, Corby, Rushden and Sywell.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Kettering |
Internet | |
| Wellingborough |
Internet | |
| Kettering |
Internet | |
| Northampton |
||
| Northampton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broughton, England
Latest outage, problems and issue reports in Broughton and nearby locations:
-
Petethepert.
(@petethepert43) reported
from
Rushden, England
@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
-
Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
-
Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.
-
Clare Elsby
(@elsby_clare) reported
from
Northamptonshire, England
@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
-
Simone Perrin
(@simoneperrin123) reported
from
Wellingborough, England
@VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting
-
Simon
(@xBarnseyyy) reported
from
Northamptonshire, England
Virgin media down again 🙃
-
Chris Davis
(@spurs6720) reported
from
Wellingborough, England
@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
-
Russell Leak
(@RussellLeak) reported
from
Northamptonshire, England
@virginmedia once again the service is down. Worst ISP I have every had #worstisp
-
edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.
-
Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing
-
edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
-
Garry Solomon
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
-
Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
-
Stephen Szmidt
(@sszmidt199) reported
from
Northamptonshire, England
@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
-
Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.
-
Chiedozie Hez
(@Unchain_Warrior) reported
from
Northamptonshire, England
@virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!
-
Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
-
Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
-
james
(@savagej84) reported
from
Rushden, England
Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
-
james nightingale
(@nightingalerb) reported
from
Irchester, England
@virginmedia Can’t even open the outages page... (using mobile network)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
G4MERDADx
(@eeddiieebb) reported
@virginmedia It's nothing to do with my area, it's the EXACT same issue I've been having since MAY last year. All the calls are recorded and so are these tweets, so will be seeking legal advice.
-
nirvana
(@NirvanaCryt) reported
@virginmedia So your telling me that Virgin media is harassing people? The reports for the number is very negative isn't that a problem for your company? It seems like a massive scam and when some of your staff admit to that it's not helpful
-
Smash bang wallop
(@smashbangwallop) reported
@virginmedia No, this is an ongoing issue seems to be particularly bad in SE19
-
RDP
(@1nfiniteGame) reported
@a_mooster @virginmedia Mine is also extremely slow right now, paying for 100MB getting 15MB
-
Jeegar
(@Jeegar_S) reported
@virginmedia Sorry guys, but who do I speak to about compensation for a degraded service, its been almost 2 weeks of this with no update of a fix. Not to mention the latest firmware for your hub 3 has now completely screwed over the wifi network
-
RJN Clarity
(@ClarityRjn) reported
@virginmedia I have spent over 3 hours trying to sort an issue no one will help even or review my complaint it’s like pass the parcel come on guys ! I have called, on line chat the lot who can I email
-
Adam Pinkerton
(@adam_pinkerton) reported
@virginmedia I submitted a house move in Feb which was then put on hold and have not had any contact since. I have spent MANY hours on hold trying to get to the bottom of it and have since gone with another provider. Appalling service.
-
Adam Pinkerton
(@adam_pinkerton) reported
@virginmedia The emails and sms I have had claiming to be from VM come from domains and phone numbers that are unrelated to VM and thus do not appear to be legitimate, but possibly fraudulent in nature. If they are in fact from VM, this is REALLY bad practice from a security perspective
-
Dave Bull
(@_davebull) reported
@virginmedia I’ve already called twice and requested the return package and it never arrives. I’m not doing it a third time 🙃. Where do I send the router to?
-
Stretchious
(@Stretchious) reported
@virginmedia You must also have a much better phone than I have if you can block numbers directly on it. So are you saying... I need to buy a better phone to prevent a problem that should be solved at the provider level (which every other provider in the UK already offers).