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Virgin Media outages and service status in Broughton, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Broughton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 13, 7:15 PM GMT+1.
  • 44% Internet (44%)
  • 22% Wi-fi (22%)
  • 17% E-mail (17%)
  • 17% Total Blackout (17%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Broughton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Broughton, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Wellingborough, Corby, Kettering, and Irthlingborough.

CityProblem TypeReport Time
Northampton Total Blackout 1 day ago
Northampton Internet 1 day ago
Northampton E-mail 8 days ago
Wellingborough Internet 11 days ago
Corby Total Blackout 12 days ago
Northampton Wi-fi 14 days ago

Nearby cities with recent reports

Northampton

2 recent signals

1 day ago

Community Discussion

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Virgin Media Issues Reports Near Broughton, England

Latest outage, problems and issue reports in Broughton and nearby locations:

  • YourRedHead69
    K (@YourRedHead69) reported from Corby, England

    Nice one.. weekend, lockdown and WFH and @virginmedia goes down. 🙈😠

  • acton68
    Sam Wyatt (@acton68) reported from Market Harborough, England

    @virginmedia hi, do you have an email address? Calling doesn’t work, message doesn’t work fast enough (waiting for hours), submit online - done but no confirmation. I have no idea if you’ve received it or not. I just want to complain, cancel and move house.

  • EppsRacer
    Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from Old, England

    @virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later

  • leemcrae76
    Lee McRae (@leemcrae76) reported from Northamptonshire, England

    @virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.

  • russsanders2
    russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day

  • HayleyWhite36
    Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?

  • Shirley55474252
    Shirley Ashby (@Shirley55474252) reported from Northamptonshire, England

    @virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!

  • Wee_Linz_
    👸🏻 Queen Wee Linz 👸🏻 (@Wee_Linz_) reported from Corby, England

    @virginmedia As you know we are having horrendous problems with our Virgin services and I believe that @Bobby_Dazzler68 is still awaiting a call from your tech team. 1/2

  • DazCarson68
    Darren Carson (@DazCarson68) reported from Corby, England

    @virginmedia Hard to cancel when SMS, text and phone never answered

  • stephylouise
    Steph (@stephylouise) reported from Desborough, England

    @virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?

  • sszmidt199
    Stephen Szmidt (@sszmidt199) reported from Northamptonshire, England

    @RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!

  • EppsRacer
    Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.

  • markaugustus99
    Mark Augustus (@markaugustus99) reported from Wollaston, England

    @virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Hi, done all that, effects wifi, have ordered wifi pods but out of stock. Not sure why speed so slow, I'm supposed to be getting a boost according to your helpline colleague last week

  • Ian_Loveshack
    Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia hi, do you have online chat available for problem solving?

  • trushar108
    Trushār Patel (@trushar108) reported from Wellingborough, England

    @Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx

  • garycross
    Gary Cross (@garycross) reported from Corby, England

    @virginmedia why advertise your call centre being open til 8PM if you're hanging up on me at 19:10? Having issues with my TV and your online tools aren't doing anything.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • je_durrant
    James Durrant (@je_durrant) reported

    @virginmedia Well, your support line have now told me that you won’t be fixing the line until 24th September, and even then they can’t guarantee it. I’m calling tomorrow to cancel everything

  • Footy1492
    Footy (@Footy1492) reported

    @unspeakable28 And virgin media news shuts down at weekends and bank holidays.

  • robheneghan
    Rob Heneghan (@robheneghan) reported

    @virginmedia can we have maybe a full month without your service going down

  • GetItQuietly
    Andy (@GetItQuietly) reported

    @TempletonPeckJr @thetimes Oh, I remember that. Took up a free offer with the Times. The hoops I had to jump through to cancel it. Second only to Virgin Media.

  • Leftdoubleclick
    Ruth Whalley (@Leftdoubleclick) reported

    @virginmedia My iron tripped out. We got everything up and running again, but no internet, no landline, no fire to, no sound bar.we rang you for help. You said you would send an engineer at around 7pm this evening. This is very poor service.

  • deburgh12345
    Chris (@deburgh12345) reported

    @virginmedia @MyOwnShoes @virginmedia I have an issue with your engineer too.... How's this... appointment today to install / check and over heating box that keeps cutting out.... between 12-4pm (4 hours) my old parents called you at 5 to see what was happening cause the engineer did not show... 1/2

  • ashh115
    Ashley Hollinworth (@ashh115) reported

    @virginmedia @86treid Is this still an issue? Not been able to watch Sky Sports + on my Virgin box for a week.

  • eamonnhunt
    Eamonn Hunt (@eamonnhunt) reported

    @virginmedia you need to up your game guys. Two weeks of intermittent connectivity and the best you can do is tell me that I need someone to come to my home but Ill have to pay a £25 fee if I miss the booking slot. How about I charge you £25 per day for lack of service?

  • thelauffinduck
    T (@thelauffinduck) reported

    @david_hollas Their broadband has been ok. Family have it, certainly much better than virgin media. Their mobile phone service was horrific.

  • deadstar37
    Vicky 💙 (@deadstar37) reported

    @virginmedia help! We have 2 boxes on 2 different tvs in two rooms. They’re not in sync with each other. So if we’re watching the same channel have the kitchen door open the tv in there is delayed to the one in the front room (not much fun if you’re watching quizzes.