Virgin Media Outage Report in Broughton, Northamptonshire, England

Problems in the last 24 hours in Broughton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Broughton, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Wellingborough, Kettering, Corby, and Rushden.

City	Problem Type	Report Time
Northampton	Internet	3 days ago
Northampton	Wi-fi	3 days ago
Northampton	Wi-fi	4 days ago
Wellingborough	Phone	6 days ago
Wellingborough	Internet	9 days ago
Kettering	Wi-fi	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Broughton, England

Latest outage, problems and issue reports in Broughton and nearby locations:

• 
  Benji (@Bdayboom) reported 29 seconds ago from Finedon, England

  @virginmedia Thanks for the response but can't see any reference to subtitles not working.?

• 
  L is 4 Learning (@Lis4learning) reported 43 seconds ago from Market Harborough, England

  @virginmedia is there a problem with your website? I keep clicking on links and not working. I have a problem with my broadband.

• 
  L is 4 Learning (@Lis4learning) reported 10 minutes ago from Market Harborough, England

  @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

• 
  Darren Carson (@DazCarson68) reported 12 minutes ago from Corby, England

  @virginmedia hi, I know you are dealing with t.v. issues but I need to talk to someone regards a missing mobile phone that Yodel have lost, will this be possible?

• 
  Emma Southernwood (@Emmiec85) reported 17 minutes ago from Northamptonshire, England

  @virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider

• 
  Gary Cross (@garycross) reported 19 minutes ago from Corby, England

  @virginmedia why advertise your call centre being open til 8PM if you're hanging up on me at 19:10? Having issues with my TV and your online tools aren't doing anything.

• 
  Tyler Quantrill (@TylerQ2001) reported 22 minutes ago from Rushden, England

  @virginmedia broadband down? Woke up with it connected but not working at all?

• 
  Sonia Mathieson (@Super_Sonic2010) reported 23 minutes ago from Corby, England

  @virginmedia can you help? Can't log onto my mobile account using the details set in my email bill, no one available to answer my call and help section on website showing error 404. Looking to upgrade or cancel. Are you having difficulties

• 
  Sandeep Takhar (@sandeeptakhar9) reported 24 minutes ago from Northamptonshire, England

  @virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?

• 
  Jamie Nairn (@covrules) reported 26 minutes ago from Northamptonshire, England

  @virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.

• 
  Cliona (@lewis14cliona) reported 26 minutes ago from East Haddon, England

  Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?

• 
  Benji (@Bdayboom) reported 34 minutes ago from Finedon, England

  @channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops

• 
  Jamie Nairn (@covrules) reported 35 minutes ago from Northamptonshire, England

  Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡

• 
  🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported 44 minutes ago from Northamptonshire, England

  Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.

• 
  Jamie Nairn (@covrules) reported 47 minutes ago from Northamptonshire, England

  @virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!

• 
  Shirley Ashby (@Shirley55474252) reported 53 minutes ago from Northamptonshire, England

  @virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!

• 
  DREAMVIEW ESTATES (@MurrayAlanLee) reported 55 minutes ago from Old, England

  @virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later

• 
  4k Freelance - 4k UHD - HD Digital Creative Media (@4KFreelance) reported 57 minutes ago from Northamptonshire, England

  @pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.

• 
  russ sanders (@russsanders2) reported 58 minutes ago from Northamptonshire, England

  @virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day

• 
  Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported 60 minutes ago from Rushden, England

  @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jayne (@jayniecakes) reported 9 minutes ago

  @virginmedia hi any outtages in L25 pls? My tv signal on mutiple channel has been cutting out intermittently all morning even after rebooting?

• 
  Neil Gateley (@Neilgateley) reported 9 minutes ago

  @virginmedia I'm having a nightmare of a time trying to get my contract/bundle reduced. I've called 4 times with no success. Communication issues and your representative just hung up on me after making noises down the phone pretending there was interference after 43 mins! Help!

• 
  Rubina (@Rubina16271322) reported 11 minutes ago

  @virginmedia my 78 old vulnerable neighbour caring for a husband with dementia was misold a mobile contract and spoken to rudely. Complaint no. C070222577. Can someone help.

• 
  Dmitri Old (@DmitriusOld) reported 12 minutes ago

  This crap never ends, does it? Now @virginmedia making it a pain to get in touch to discuss my future contract. I hate this customer "service" world. Just appalling. Utter contempt.

• 
  Hilly Marshall (@hylt64) reported 14 minutes ago

  @virginmedia So basically to terminate my services I need to speak to an agent but I can’t speak to an agent because they don’t pick up the phone What a cracking business model that is then once you’ve joined your snookered No wonder you advertise nobody likes to leave Virgin Media You Can’t

• 
  Jack (@lemmonjack_) reported 15 minutes ago

  @virginmedia Thanks but your app doesn’t work. when I call and go through the IVR it tests the line, the line is fine, but the wifi connection is shocking. I just want to speak to a human being- your live chat, web chat, text chat, and IVR prohibit this. Is there no simpler solution?

• 
  HMND (@Hammondsy) reported 16 minutes ago

  @virginmedia The WiFi signal continually drops out. I have a booster which worked for a bit but isn’t any longer. I’m even having problems with wired connections. When you run a test from your end it looks ok but it’s not. I think it’s an issue with the router.

• 
  Jane Common (@JaneCommon) reported 16 minutes ago

  @virginmedia Text at 10:46, no ref number. Thanks for trying to help at least.

• 
  Andy Parsons (@andyPeas) reported 17 minutes ago

  @virginmedia No internet since Sunday. Not getting fixed until tomorrow. Tried 3 separate departments, (having held for 15 mins+ on each) for help. No one can do anything. Just not good enough.

• 
  Lizzie Milne (@ekitmilne) reported 20 minutes ago

  @virginmedia I've just been hung up on in the process of trying to raise a complaint (having been on the phone for an hour and been put through to the wrong team). Not the best.