Virgin Media Outage Report in Burton Latimer, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burton Latimer, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton Latimer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Burton Latimer, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Corby, Wellingborough and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Wi-fi | |
| Northampton |
Wi-fi | |
| Northampton |
Total Blackout | |
| Kettering |
TV | |
| Northampton |
TV | |
| Northampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Burton Latimer, England
Latest outage, problems and issue reports in Burton Latimer and nearby locations:
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.
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Mark Augustus
(@markaugustus99) reported
from
Wollaston, England
@virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
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Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia customer service not answering phone. How you expect to keep customers.
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks
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Richard Fisher
(@RichardPFisher) reported
from
Wilby, England
Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.
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Mark Augustus
(@markaugustus99) reported
from
Burton Latimer, England
@virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901
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Jake
(@JakeReynolds93) reported
from
Northamptonshire, England
@virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia I have been told that my bill will rise by £20. What a joke. Sky here we come. Constant issues with virgin.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Declan McCabe🐜#8433
(@Cardiffarmyant) reported
@virginmedia Sure, if your customer service wasn’t so pants 👍
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Pauline Wilson
(@Pauline61412538) reported
@virginmedia Yes and with the leaving department. Still having issues only been since last March (2019) seems to be that no one can help. Having yet another box being sent out. If not sorted then I am off. Paying for channels that I cannot get on both boxes.
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Al McNair
(@al_mcnair) reported
@virginmedia any ideas as to how I can cancel my contract? Have spent an hour on the phone (across two phone calls) and have then been cut off twice trying to reach your moving team....
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Lezia
(@leziadavies) reported
@virginmedia Your team is clearly NOT helping customers as is evidenced in these replies. Actually give replies to issues. Not effective communication BS and worthless apologies
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Spyros
(@Spyro_84) reported
@virginmedia Also you are not sorry to hear of the experience you are just fed up of being told how incompetent and useless your team are and the service offered is simply rubbish. Let’s be honest.
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George Rosenberg
(@GeoRosenberg) reported
@jonkingh @virginmedia My solution. Not cheap but not too expensive either. works wonderfully. A 5G router from Vodafone. Incredibly fast and reliable. Eventually you can rid of Virgin.
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Simon McGaw
(@McgawSimon) reported
@kthompsett @virginmedia This is for @virginmedia based on my service both technical and personally I would like my contractec terminated as soon as you find it possible. It has been disgraceful. I have found out you have not noted all my phone conversations. The ones you have are incorrect.
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janice rutlege
(@JaniceRutlege) reported
@SoloSays @virginmedia I use to experience same problem on my hacked account...but I got referred to @petetools on Instagram ..they are so fast and reliable!!
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Jessica Freeman
(@theonlyMrsF) reported
@virginmedia What is up with your phone systems! We've just had customer service put the phone down on us twice!!! 4 hours I've spent on hold today and you cut me off..... twice!! Can someone just call me back?? Why is that so hard!!
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Matt Stone
(@MeMattStone) reported
@virginmedia The live chat window specifically states “Unfortunately, this team cannot help diagnose or fix faults on any of your services”