Virgin Media

Virgin Media Outage Report in Burton Latimer, Northamptonshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Burton Latimer, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton Latimer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Burton Latimer, Northamptonshire, England 10/08/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burton Latimer, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Wollaston, Corby, Northampton, Rushden, Raunds, Kettering, Wellingborough and Market Harborough.

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City Problem Type Report Time
United KingdomWollaston Internet
United KingdomCorby Internet
United KingdomCorby Wi-fi
United KingdomNorthampton Internet
United KingdomNorthampton Phone
United KingdomNorthampton Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Burton Latimer, England

Latest outage, problems and issue reports in Burton Latimer and nearby locations:

  • nightingalerb james nightingale (@nightingalerb) reported from Irchester, England

    @virginmedia Can’t even open the outages page... (using mobile network)

  • Ian_Loveshack Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing

  • WhiteShadowCos George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.

  • elsby_clare Clare Elsby (@elsby_clare) reported from Northamptonshire, England

    @virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!

  • scottworsfold scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.

  • savagej84 james (@savagej84) reported from Rushden, England

    @virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?

  • HayleyWhite36 Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving

  • RussellLeak Russell Leak (@RussellLeak) reported from Northamptonshire, England

    @virginmedia once again the service is down. Worst ISP I have every had #worstisp

  • xBarnseyyy Simon (@xBarnseyyy) reported from Northamptonshire, England

    Virgin media down again 🙃

  • _edan edan (@_edan) reported from Northamptonshire, England

    @virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.

  • scottworsfold scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.

  • spurs6720 Chris Davis (@spurs6720) reported from Wellingborough, England

    @virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view

  • Unchain_Warrior Chiedozie Hez (@Unchain_Warrior) reported from Northamptonshire, England

    @virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!

  • scottworsfold scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡

  • sszmidt199 Stephen Szmidt (@sszmidt199) reported from Northamptonshire, England

    @RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!

  • _edan edan (@_edan) reported from Northamptonshire, England

    @virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.

  • Ian_Loveshack Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting

  • gsolomonphoto Garry Solomon (@gsolomonphoto) reported from Rushden, England

    @virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jackielindak Jackie 🤍 (@Jackielindak) reported from Doncaster, England

    @virginmedia Well I’m trying to cancel but no one is answering so I can’t. Unfortunately i can get better deal elsewhere so will be leaving

  • GriffithsAmy AmyLouise (@GriffithsAmy) reported

    @virginmedia But I'm sure you can explain why I was mis-sold a package which was never going to be honoured?

  • DavidMcClelland David McClelland (@DavidMcClelland) reported

    @Mike__Polak @BBCOne Virgin Media also has to migrate its customers from PSTN to digital voice (ie VoIP); in the event of a power cut the Virgin customer’s router would lose power, so yes, in same boat. Virgin does also have provision for battery backed-up emergency calls via cellular network.

  • MikeParrActor Michael Parr (@MikeParrActor) reported

    @virginmedia Hi, I'm finding your website to be very difficult. I'm still being billed for an account I closed three months ago. is there anyone here who can help?

  • TomGreenhalgh95 Tom Greenhalgh (@TomGreenhalgh95) reported

    @virginmedia Thanks but this still doesn’t work and we can’t register the loss of service (have tried on multiple devices)

  • dbcox7 Dominic Cox (@dbcox7) reported

    @virginmedia I expected sound knowledge from you. I didn't expect to have to scour a forum searching for help from users. I thought you'd be the tech experts. Your 'solution' was no better than "Did you try switching it off and then back on again". It just took more time...

  • jim_revelator James Frid (@jim_revelator) reported

    @virginmedia how do you get through to speak to someone? My contract is ending and it’s gone up to a ridiculous amount per month, no one picks up the phone at customer services! I will just cancel the direct debit someone will contact me then.

  • RDGuitarTuition Robert Dickenson (@RDGuitarTuition) reported

    @virginmedia is there a contact number for advice and/or complaints please? ATM, as a longtime customer, I am not impressed.

  • DanielG57062781 Daniel Graham (@DanielG57062781) reported

    @virginmedia I have no faith you will - 12 months been paying premium for poor internet - now 3rd day in attempting to cancel my contract via whatsapp but your staff offer me a new package and then disconnect even tho i explicitly ask for the ending of my contract. Not even half of the story.

  • Paratez Paratez (@Paratez) reported

    @virginmedia Started the WhatsApp channel and guess what, no one responds. Perhaps you should warn customers that it takes hours, days possibly weeks to cancel their contract.. #broadband #dreadfulservice #virgin