Virgin Media Outage Report in Burton Latimer, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burton Latimer, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton Latimer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Burton Latimer, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Corby, Kettering, Rushden and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Corby |
Internet | |
| Kettering |
Total Blackout | |
| Northampton |
Internet | |
| Rushden |
Internet | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Burton Latimer, England
Latest outage, problems and issue reports in Burton Latimer and nearby locations:
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving
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Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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Stephen Szmidt
(@sszmidt199) reported
from
Northamptonshire, England
@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia please please please can someone please contact me. All I want to do is make a formal complaint on service speeds and leave VIrginmedia. I have had online chats that ended with a link to another chat it and phone numbers that end in a link to a chatbot. So angry
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
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The JodFather
(@Paul_W_Young) reported
from
Corby, England
Thankyou @virginmobile for threatening legal action & forcing me to pay £135 for a mobile phone service we thought was cancelled. No calls/data used since March but you insisted. Net result is you’ve lost a loyal @virginmedia customer too. All services cancelled. Good riddance🖕
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james
(@savagej84) reported
from
Rushden, England
@virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia any help. I raised this on the app but not response/its been cleared any help
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia hi, do you have an email address? Calling doesn’t work, message doesn’t work fast enough (waiting for hours), submit online - done but no confirmation. I have no idea if you’ve received it or not. I just want to complain, cancel and move house.
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia I have no doubt you'll be on it. Been quite some time now. Just wondered if there was an end to issues in sight.
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!
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Richard Paige
(@rickypaige121) reported
from
Corby, England
@virginmedia what the **** is going on in Corby !Your system keeps failing!! Are you going to give us a refund for every day a so called cable uninterrupted system fails ?? Sky is looking much better after the 20th time in 2 years that Virgin has failed !! Not worth recommending
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K
(@YourRedHead69) reported
from
Corby, England
Nice one.. weekend, lockdown and WFH and @virginmedia goes down. 🙈😠
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia Thank you. Virgin are aware, message just says issue identified and working on it. Internet is vital for work, so wondering if a fix is in sight
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia Update. I have now spoken to a terribly nice gentleman by the name of Ely. I understand from my call that I am sorted and I’m now a happy customer again. Thank you Ely.
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Train to Win.tv
(@TraintowinTv) reported
@virginmedia you need to get your act together. 3 days with no business broadband and zero support. Service page is down. Now have to pay a fortune to get a temp mobile solution in for Monday. How do you expect a business to operate when their SP for BB operate like this??
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C4bes
(@cf55_) reported
@virginmedia must have the worst customer service ever. No technical team, no managers only apologetic customer service reps who are trained to say sorry. A communication company who is specialising in bad communication.
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Gary Rawlins
(@GaryRawlins10) reported
@virginmedia Apparently, you were aware of the issue yet failed to inform your customers, which forces them to run around asking questions on Twitter and waste time trying to call in and speak to someone. A quick text or email would have prevented all of this.
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Lisa Wharton
(@KookyLisa) reported
@virginmedia internets gone off and can’t check on the issue checker as it’s saying they can’t do it right now…AGAIN! Seems to be an ongoing issue in the TA8 area
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Dave
(@RaverRDE) reported
@virginmedia There was a full lose when reported because after you engineer visited found an intentional block was put on my line which lead to 5 days full outage!! Please can you share a direct phone number to your complaints management team
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Pooja Sharma
(@PoojaSh71998046) reported
@virginmedia on a call to Virginmedia in the Philippines and wanted to escalate the call to a manger - the lady mentioned it will take 3-6 days before we can speak to someone. Ivy repeated said shall I cancel your account? Such amazing customer service let’s see how long?
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Anish Modgil
(@AnishModgil) reported
I would like to log a formal complaint in writing @virginmedia pls could you provide me the address or email address to whom I should write too.
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Eddie Vermeer
(@Eddie_Vermeer) reported
@virginmedia Not sure what the point of calling is as no one has really helped so far. No one reads the notes on file, which when repeated back are not complete and because the issue doesn't fit with the scripts - I get passed around.
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Valerie Noonan
(@ValerieNoonan2) reported
@evelynharte @CorkCoypu @JOEdotie That's terrible in this day and age but paying for sky for tele and virgin media for broadband.Its so expensive 😳
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Bep Dhaliwal
(@thrivebep) reported
@virginmedia Yes, it’s a really poor connection, impacting how we both connect to work today, really not good