Virgin Media Outage Report in Irchester, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Irchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Irchester, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Bedford, Northampton, Wellingborough, Warrington and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Internet | |
| Kettering |
Wi-fi | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
||
| Bedford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Irchester, England
Latest outage, problems and issue reports in Irchester and nearby locations:
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
So broadband is down and has been all yesterday and today so check status shows No known issues, so call @virginmedia only to be told expected fix date is 13th!!!!!! A week in this day and age!!!! Unbelieveable!!! #FinalStraw been a loyal customer but service has been poor lately
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steve chester
(@stedge27) reported
from
Broughton, England
@scalvini07 @SkyUK No never #virginmedia is shit and we can't get it here. Have been constantly updated with the progress from @SkyUK and are now back online
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Brian John Thompson
(@bleedingmoody) reported
from
Northamptonshire, England
@virginmedia Done all that a hundred times and checked all the cables it’s still crap!!
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Please pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill
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James Jackaman
(@jacko_1989) reported
from
Northamptonshire, England
When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia Customer service worst ever
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia still waiting for a call or response to my issue
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Donna Scott
(@wishusdonna) reported
from
Northamptonshire, England
@virginmedia I got a message from you yesterday saying the local issues were fixed, but the broadband keeps going again today.
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Things I have done whilst currently being on hold waiting to speak to @virginmedia (all true) Had a shower Made a cup of Tea Heated up and eaten my dinner Things I plan to do now.... Take a long weekend break Get married.......again Switch to a new supplier.....hang Up!!!!!!
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Wellingborough, England
@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
@virginmedia Try telling that to the kids on school holidays!!! Its more ive not had any updates as I requested to keep me up to date! Really poor service, it will be quicker to leave to another provider!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Twain
(@mtwainet) reported
@virginmedia have every right to advertise on #GBNews, that is their free choice. I also have every right to give my hard earned money to organisations that share my values, I have just called to give 28 days notice to cancel. #StopFundingHate
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Susan McM
(@McmSusan) reported
@virginmedia I’ve called them and there’s no issue. I need someone to take responsibility for this appalling customer service. I have been without WiFi since Thursday, a technician visited on Saturday and identified the problem and I have now had 3 no show appointments with engineers.
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frankiesbadger Gaming
(@frankiesbadger) reported
@virginmedia You could private message. Or get someone to call me. It’s ok. I will go to bt. And stop providing you family and friends. Absolutely shocking customer service. You should all be ashamed. Bad internet at a premium price.
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Simon Irvin
(@irvin_hr) reported
@virginmedia 6 weeks since you acknowledged my complaint and no update? When I fill in web form get told to then phone you on your number with call charges per min with normal wait times of 45 mins to 1hr 30 - come on, not good enough
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Nick Crossland
(@ncrossland) reported
@virginmedia That’s great, but when I call the number it tells me there are no problems in the area, and to download the app (which I already have, and gives me the error. Then it hangs up.
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Magdi Adab
(@musttryharder7) reported
@virginmedia No. They said there should be an engineer on the way, but there doesn’t appear to be anyone there and the service status is still showing as fine (which is not the case, at least for me).
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some bloke on the internet
(@generic_tester) reported
@virginmedia properly ****** off with your customer support now. Absulotely pathetic .
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Lauren Bulman
(@LaurenBulman) reported
.@virginmedia has the absolute worst customer service I’ve ever experienced. We have an outstanding complaint since December 2020 which is still unresolved. We’ve tried everything, last resort is @Twitter 🤞🏼 please somebody help.
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mattleete
(@mattleete) reported
@virginmedia I did call . Your automated service sent a text to my mobile and did not run tests as described. The link sends to a page which is down . Someone needs to call me. You really have actual customer service people ?!
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some bloke on the internet
(@generic_tester) reported
@virginmedia I've made 5 phone calls to you in the past 2 days and my issue still isn't fixed. Your customer support is appalling.