Virgin Media Outage Report in Irchester, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Irchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Irchester, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Wollaston, Olney, Bedford, Northampton, Rushden, Raunds, Kettering and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Wollaston |
Internet | |
| Olney |
Internet | |
| Bedford |
Internet | |
| Northampton |
Internet | |
| Bedford |
Internet | |
| Bedford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Irchester, England
Latest outage, problems and issue reports in Irchester and nearby locations:
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.
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Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Shirley Ashby
(@Shirley55474252) reported
from
Northamptonshire, England
@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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Charlie
(@charleshill23) reported
from
Desborough, England
@virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.
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Emma Southernwood
(@Emmiec85) reported
from
Northamptonshire, England
@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Georgina
(@georgina_jgr) reported
Bruh bc of @virginmedia It will be over a month I can’t stream. I hate u guys , delayed the fix again til the 9th. You lot are jokers
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Denise Salinger
(@denise_salinger) reported
@virginmedia I thought it had been resolved when I last spoke to someone in the terminations dept and had to pay outstanding bill even though I had previously tried to cancel but he was insistent that it had to be paid to terminate. I have now received another bill. More anguish for us!
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Kartik Krishnaswamy
(@kkrish07) reported
@virginmedia your network in SW7 has been intermittent for months now. It doesn’t work half the time. You charge customers heavily and are unable to provide a stable broadband network. Shame.
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Muso
(@Muso14554911) reported
@virginmedia Done all that not sorted. Virgin keep saying we are away of the issue and we working to fix it this is now over 4 weeks. Joke.
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Georgia Mackenzie
(@georgiamac100) reported
@virginmedia have the worst customer service-weeks with intermittent/no service and after 30 minutes waiting to speak to someone they cut me off. #virgin is right, they don’t know what they’re doing!Disgusted from London #worstbroadbandprovider
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Wisdom Da Costa
(@wisdomdacosta) reported
@virginmedia I do but isn't there s security issue if I was to publish that on Twitter?
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Denise Salinger
(@denise_salinger) reported
@virginmedia I have an email of payment but he said he was going to send me a termination email - which he didn’t. I am 70 and my mother is 91 and we don’t wish to get caught up in VM’s unscrupulous activités. Please help otherwise I will need to instruct solicitors.
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Patrick
(@Patrick13121759) reported
@virginmedia what has happened to your broadband this year? It drops almost daily, there's a 2 hour wait to try to speak to somebody, and you never automatically refund when it goes down for a day. It's impossible to work from home and so frustrating. My postcode is se266un
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kirsty gallear
(@GallearKirsty) reported
@virginmedia This is still not sorted!!!! Absolute joke of a company worst customer service! I meant to be activating a new service in 2 days how is that possible when the correct equipment isn't sent!
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Bish
(@rakb1889) reported
@hobsonschoice64 @virginmedia 1 hour 30 into being passed around like an idiot.