Virgin Media Outage Report in Irchester, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Irchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Irchester, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, Wellingborough, Bedford, Rushden and Sywell.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Kettering |
Internet | |
| Wellingborough |
Internet | |
| Kettering |
Internet | |
| Bedford |
Total Blackout | |
| Northampton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Irchester, England
Latest outage, problems and issue reports in Irchester and nearby locations:
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Nick Simons
(@NICKJSIMONS) reported
from
Bedford, England
@virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.
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Richard Fisher
(@RichardPFisher) reported
from
Wilby, England
Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia customer service not answering phone. How you expect to keep customers.
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia I have been told that my bill will rise by £20. What a joke. Sky here we come. Constant issues with virgin.
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Goggle Dave
(@rockgod1970) reported
@kathys50 @virginmedia If they can't fulfil their side of the contract, surely you can cancel and switch without penalty?
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Jon Wainwright
(@Jonwainwright) reported
@Gravel_Master I’m still waiting for my delivery after placing an order on the 8th I’m still waiting not even a phone call or email after numerous attempts on my part for and update. Worst customer service ever and I used to be with virgin media!!!
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Luke Pawley
(@LukePawley1) reported
@virginmedia I have spoken to them. After 45 minutes of waiting they tell me that they won't help without an engineer. I come on here and am told I should be offered a self install. Then I'm told this isn't possible. Now I'm told to go back to square 1 and ring again. Utter, utter madness.
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Mike Jones
(@koppitetillidie) reported
@virginmedia getting m63 error after you upgraded me to virgin 360 now can't use pause rewind record on demand. Customer services basically lied to me when they said I'd get called this morning.
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mauricio pocketinho 🏴🇬🇧
(@yxnnck) reported
@virginmedia Yes there is. But back to back nights is a big joke ting. You lot going through the worst 12 months in ISP history. It’s a big big joke.
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Dragontao
(@Arcane_Asylum) reported
@virginmedia It wasn't a delay. All I needed to know was if I'd been called by Virgin media. It was a simple yes/no answer. Two minutes tops, not 30 minutes and numerous questions from your side. Would've been longer but I ended call. I despair whenever I have to call your customer service.🤬
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Don Lamb
(@donlamb_) reported
Bill gone from £86 per month to £136 per month numerous phone calls over 2 months and commitment from virgin to reduce back down not been implemented as promised. And now been told I have to live with it!!! Come on @virginmedia I have been a customer for 20 years!
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Paul
(@Paul34358624) reported
@virginmedia I find it difficult to get through. It 8s frustrating knowing am paying for a service that I am not getting
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Ryan Twist
(@RyanTwist5) reported
@virginmedia please sort you’re shite internet service out
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Rob Sweeney
(@Geordie_Rob) reported
@virginmedia You want it then you come to my house for it, get one of your advisors to contact me to arrange this, there is no way I’m putting myself out, after the way your two bit shite company has treat me. You can kiss my arse for the £40.