Virgin Media

Virgin Media Outage Report in Northampton, England

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The latest reports from users having issues in Northampton come from postal codes NN3, NN5, NN1 and NN2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northampton, England 03/21/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northampton, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering and Rushden.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthampton Wi-fi
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomKettering Internet
United KingdomNorthampton E-mail
United KingdomKettering Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:

  • Shirley55474252 Shirley Ashby (@Shirley55474252) reported from Northamptonshire, England

    @virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!

  • covrules Jamie Nairn (@covrules) reported from Northamptonshire, England

    Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡

  • jamesagraphics J Δ (@jamesagraphics) reported from Northamptonshire, England

    @virginmedia 5 days without broadband after being told the issue will be fixed in 5 hours! SORT it the hell out!!

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.

  • TylerQ2001 Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia No known issues in the area, and then the services test doesn’t work either? 😕

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @virginmedia Thanks for the response but can't see any reference to subtitles not working.?

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia having major issues with my broadband.

  • TeaforKarin Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported from Rushden, England

    @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

  • JoeSpen05256454 Joe Spencer (@JoeSpen05256454) reported from Northamptonshire, England

    @virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless

  • covrules Jamie Nairn (@covrules) reported from Northamptonshire, England

    @virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!

  • 4KFreelance 4k Freelance - 4k UHD - HD Digital Creative Media (@4KFreelance) reported from Northamptonshire, England

    @pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.

  • russsanders2 russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day

  • lewis14cliona Cliona (@lewis14cliona) reported from East Haddon, England

    Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?

  • factory_sausage 🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported from Northamptonshire, England

    Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops

  • Emmiec85 Emma Southernwood (@Emmiec85) reported from Northamptonshire, England

    @virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider

  • sandeeptakhar9 Sandeep Takhar (@sandeeptakhar9) reported from Northamptonshire, England

    @virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Old, England

    @virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later

  • TylerQ2001 Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia broadband down? Woke up with it connected but not working at all?

  • covrules Jamie Nairn (@covrules) reported from Northamptonshire, England

    @virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • likeholyhell Cat Warren (@likeholyhell) reported

    @virginmedia We are awaiting compensation from VM. Despite being promised this, we keep been told the decision's still being processed (almost a year since the loss of service). Have been promised several times a manager would call us back but, despite chasing, no-one has.

  • KevinRathbone15 Kevin Rathbone (@KevinRathbone15) reported

    @virginmedia Then re pull crew come, can't connect my cable, damage my existing working cable and next doors to. Next door get new cable the next day, same problem, construction needed, then next doors is fixed, ours is just abandoned. Great🤬

  • imgavinwwilson G A V 🏳️‍🌈😀👍 (@imgavinwwilson) reported

    @Channel4 anyone else having problems with no sound on All4 on @virginmedia??

  • alrightfans Alrightfans (@alrightfans) reported

    @RudiJeffery Don’t worry if it’s down for 48 hours they’ll refund you 36p next month. Worst thing in the world that @virginmedia

  • KevinRathbone15 Kevin Rathbone (@KevinRathbone15) reported

    @virginmedia I was a former broadband engineer over 10 years ago. Turns out I'm still better than what you call technicians these days. No one has the proper equipment to carry out works to your network. Leaving customers totally frustrated and thinking of leaving altogether.

  • MaddieMayNot Maddie May 🥞🌮ᘛ⁐̤ᕐᐷ🏠🥂 (@MaddieMayNot) reported

    @virginmedia If I'd known about the outage beforehand I could have warned people that I might at times be unreachable or drop out from meetings.

  • likeholyhell Cat Warren (@likeholyhell) reported

    @virginmedia Would this be from a manager? Our complaint can only be resolved by a manager as it's a significant amount of compensation according to your call handlers.

  • MaddieMayNot Maddie May 🥞🌮ᘛ⁐̤ᕐᐷ🏠🥂 (@MaddieMayNot) reported

    @virginmedia Yeah, the thing is is that this isn't the first time it's happened. In fact, it's more normal for me to have NO prior warning. Is there any way to guarantee that you'll warn people beforehand? I missed a meeting today and couldn't tell them until after because of the outage. 1/2

  • smillins1 shane millins (@smillins1) reported

    @virginmedia They never used to call, but over the past 2 weeks they’ve not left me alone, I never opted in

  • stubat_ stubat (@stubat_) reported

    @virginmedia No it still says there's no issues on the service status thing, it has been "okay" all day and then has JUST started doing the same thing it did yesterday. Cutting off multiple times every few minutes and then immediately coming back. I can't work with it being like this.