Virgin Media outages and service status in Northampton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Northampton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 28, 5:20 PM GMT+1.
- Internet (65%)
- Wi-fi (18%)
- E-mail (6%)
- Total Blackout (6%)
- TV (6%)
The latest reports from users having issues in Northampton come from postal codes NN1 , NN2 and NN5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northampton, England
The most recent Virgin Media outage reports came from the following cities: Rushden, Northampton, Wellingborough, Warrington, and Kettering.
| City | Problem Type | Report Time |
|---|---|---|
 Rushden
|
Internet | 1 day ago |
|
Northampton
|
Internet | 1 day ago |
|
Wellingborough
|
Internet | 2 days ago |
|
Northampton
|
Wi-fi | 2 days ago |
|
Warrington
|
Internet | 2 days ago |
|
Northampton
|
Wi-fi | 8 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England@virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?
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russ sanders (@russsanders2) reported from Northamptonshire, England@virginmedia customer service not answering phone. How you expect to keep customers.
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edan (@_edan) reported from Northamptonshire, England@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
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Lee McRae (@leemcrae76) reported from Northamptonshire, England@virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.
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Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England@virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.
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Jamie Nairn (@covrules) reported from Northamptonshire, EnglandTerrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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Dion (@dplosky) reported from Irthlingborough, England@virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working
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Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
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Sandeep Takhar (@sandeeptakhar9) reported from Northamptonshire, England@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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Joe Spencer (@JoeSpen05256454) reported from Northampton, England@virginmedia Dean C promised me a call back over a week ago to discuss the virgin media data breach and the fact I can access 36 other peoples email accounts. I require a deadlock letter to my complaint so I can go to the ombudsman.
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Kate/Lin (@GypsyEilid) reported from Irthlingborough, England@virginmedia I was told yesterday in a webchat that the issue is in the area and not with my phone! Apprently in the area I live you are doing enhancements or something which is the cause of the issue!
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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steve chester (@stedge27) reported from Broughton, England@scalvini07 @SkyUK No never #virginmedia is shit and we can't get it here. Have been constantly updated with the progress from @SkyUK and are now back online
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Glenn Macandrew (@GMac1985) reported from Northamptonshire, England@virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡
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MelloFox (@DelanceyUK) reported from Northamptonshire, England@virginmedia I have one phone.. My husband has one phone.. neither of them can receive a call or make a call from most parts of the house. Calls drop if we move away from doors or front window upstairs. I'll try text support.
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Shirley Ashby (@Shirley55474252) reported from Northamptonshire, England@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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russ sanders (@russsanders2) reported from Northamptonshire, England@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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4k Freelance - 4k UHD - HD Digital Creative Media (@4KFreelance) reported from Northamptonshire, England@pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J Sigh (@mickyfreckle) reported@RyanAlbert2026 @rte Prisons overloaded with foreigners but not on this scumbag channels programme **** @virginmedia
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Monty Kumbulla (@KumbullaMonty) reported@virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?
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KopiteinPoland (@KopiteinPoland) reportedI never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain
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lightnet1 (@lightnet1) reportedVirgin media offer a box , then don’t, offer remote control instead, cut your signal strength …ask to renew your contract way before end .. DODGY AVOID
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Stephen Maddock (@stephenm68) reported@alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.
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Frankie Smith (@frankiesmith74) reported@virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! I’ve asked for updates - nothing! I’ve been told I’ll be contacted by Area Manager - nothing! Terrible
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Damian Hastie (@DamianHastie) reported@virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @pholmes38 Repeatedly sent messages/emails explaining the issues. You don’t appear to know what you are doing. Awful customer service. Paddy Sweeney
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Tony Payne (Main Account) (@Poddys_bu1) reported@CheekyVic @virginmedia It's almost impossible to get through to an English call centre, the Indians never have a clue what we actually want. Moved on now and our local provider, Toob is really good.
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Andy Cave (@Andycave) reported@virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?