Virgin Media Outage in Northampton, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Northampton, England

Virgin Media Outage Chart in Northampton, England

November 21: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(59.23%)
Wi-fi
(13.81%)
TV
(8.79%)
Phone
(7.54%)
Total Blackout
(5.59%)
E-mail
(5.04%)

Virgin Media Outage Map Near Northampton, England

The most recent outage reports and issues originated from Northampton, Newport Pagnell, Wellingborough, Kettering, Northamptonshire, Rushden and Olney.

Northampton Wi-fi
Northampton Internet
Newport Pagnell Total Blackout
Wellingborough Internet
Northampton TV
Northampton Wi-fi

Virgin Media in Northampton, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:
  • GMac1985 Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....

  • GMac1985 Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!

  • GMac1985 Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡

  • jacko_1989 James Jackaman (@jacko_1989) reported from Northamptonshire, England

    When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄

  • RichardPFisher Richard Fisher (@RichardPFisher) reported from Wellingborough, England

    @vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Wellingborough, England

    @virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...

  • dplosky Dion (@dplosky) reported from Irthlingborough, England

    @virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working

  • bleedingmoody Brian John Thompson (@bleedingmoody) reported from Northamptonshire, England

    @virginmedia Done all that a hundred times and checked all the cables it’s still crap!!

  • stedge27 steve chester (@stedge27) reported from Broughton, England

    @scalvini07 @SkyUK No never #virginmedia is shit and we can't get it here. Have been constantly updated with the progress from @SkyUK and are now back online

  • wishusdonna Donna Scott (@wishusdonna) reported from Northamptonshire, England

    @virginmedia I got a message from you yesterday saying the local issues were fixed, but the broadband keeps going again today.

  • WhiteHart_Lad -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, England

    Things I have done whilst currently being on hold waiting to speak to @virginmedia (all true) Had a shower Made a cup of Tea Heated up and eaten my dinner Things I plan to do now.... Take a long weekend break Get married.......again Switch to a new supplier.....hang Up!!!!!!

  • WhiteHart_Lad -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, England

    @virginmedia Try telling that to the kids on school holidays!!! Its more ive not had any updates as I requested to keep me up to date! Really poor service, it will be quicker to leave to another provider!

  • WhiteHart_Lad -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, England

    So broadband is down and has been all yesterday and today so check status shows No known issues, so call @virginmedia only to be told expected fix date is 13th!!!!!! A week in this day and age!!!! Unbelieveable!!! #FinalStraw been a loyal customer but service has been poor lately

  • WhiteHart_Lad -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, England

    Please pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill

  • GypsyEilid Kate/Lin (@GypsyEilid) reported from Irthlingborough, England

    @virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.

  • GypsyEilid Kate/Lin (@GypsyEilid) reported from Irthlingborough, England

    @virginmedia I was told yesterday in a webchat that the issue is in the area and not with my phone! Apprently in the area I live you are doing enhancements or something which is the cause of the issue!

  • DelanceyUK MelloFox (@DelanceyUK) reported from Northamptonshire, England

    @virginmedia I have one phone.. My husband has one phone.. neither of them can receive a call or make a call from most parts of the house. Calls drop if we move away from doors or front window upstairs. I'll try text support.

  • RobRobbedford Rob (@RobRobbedford) reported from Northamptonshire, England

    @virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker

  • RobRobbedford Rob (@RobRobbedford) reported from Northamptonshire, England

    @virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!

  • RichardPFisher Richard Fisher (@RichardPFisher) reported from Wellingborough, England

    Yay @vmbusiness yet another outage. Not impressed at all.

  • mummbler67 Phil (@mummbler67) reported from Northamptonshire, England

    I seem to be having trouble getting Britain's Got Talent on @virginmedia. Oh dear what a shame never mind #BGTFinal #shite

  • robjmann301 Robert (@robjmann301) reported from Northamptonshire, England

    Dear @SkyUK despite buying a booster and following all your advice your internet is still shit so its time to see what @virginmedia have to offer

  • 0lliek1ng Ollie (@0lliek1ng) reported from Rushden, England

    @virginmedia Still not working.

  • 0lliek1ng Ollie (@0lliek1ng) reported from Rushden, England

    @virginmedia You’re WiFi is shocking. Instagram doesn’t load and is really slow. 📱

  • 0lliek1ng Ollie (@0lliek1ng) reported from Rushden, England

    @virginmedia You’re WiFi is shocking. Instagram doesn’t load, or is really slow. 📱

  • dplosky Dion (@dplosky) reported from Irthlingborough, England

    @virginmedia @paul95584796 Not working still for me AGAIN! 2 full days! And. U have the cheek to text saying tarrifs going up!

  • JahNiyamen Michelle Rey (@JahNiyamen) reported from Northamptonshire, England

    @virginmedia Grrrrrrr! So frustrating, I've had a new broadband hub for a month or so now because of issues with WiFi and now have spent the best part of my morning sorting WiFi issues, and now still no WiFi...... I've got better things to do. #Annoying

  • whoknows_bob Bob Kool (@whoknows_bob) reported from Northamptonshire, England

    @virginmedia is your mobile down. my phone not working!!!!!

  • Lizcoombe Elizabeth Coombe (@Lizcoombe) reported from Wellingborough, England

    @nerans1 @virginmedia They are on auto pilot. My best one last week. Letter from HMRC dated April 15th asking for a payment (which I had already made, employer mess up ) to be paid by 31/1/2019! Cut me off but found way round it...refuse to say what problem is about!

  • AJobTracker 🇩️avid 🇲️organ (@AJobTracker) reported from Northamptonshire, England

    Virgin Engineer came to our house to adjust our Virgin media signal saying it was 'too high'. It was a bit too technical for me.

  • Helenfaerieart Helenfaerieart (@Helenfaerieart) reported from Northamptonshire, England

    @virginmedia been on phone chatting to operator...trying to cancel bt sport....said he had to go as they having an earthquake!!! That's one way to stop me cancelling

  • xanlam χΔΝĿΔΜ (@xanlam) reported from Wellingborough, England

    @virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.

  • RichSigsworth Richard Sigsworth (@RichSigsworth) reported from Rushden, England

    @SkyUK Now that’s what you call customer service, well done @SkyUK poor service @virginmedia

  • WhiteHart_Lad -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, England

    @virginmedia Would, but I really don't fancy speaking to someone with zero knowledge about my original issue yet trying to convince me the fault is something I know it isn't!! Or that I've just made the issue up 😂😂

  • WhiteHart_Lad -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, England

    @virginmedia App doesnt work can't connect to my hub 3 even though scanned and entered settings password 3 times!! 🙄

  • baldytel Terry Dale (@baldytel) reported from Northamptonshire, England

    @virginmedia Named worst internet provider. Personally no router issues, no drop outs. Consistent speed. Buck your ideas up you lot. Outrageous....... #InternetDay

  • _dAveFletcher_ dAve Fletcher (@_dAveFletcher_) reported from Northamptonshire, England

    @virginmedia Don't worry it's all showing clear on my account... I guess the payment notification didn't stop the overdue notice being sent. I've also setup a DD now which I did do b4 but never actually got used!

  • robjmann30 Robert (@robjmann30) reported from Northamptonshire, England

    @virginmedia Its not my broadband password that isnt working its the router password which i have never logged into ever

  • ReddingReal Tom Reddo (@ReddingReal) reported from Burton Latimer, England

    @virginmedia No I can’t as they never answer! Leaving virgin now you guys just want the money

  • robjmann30 Robert (@robjmann30) reported from Northamptonshire, England

    @virginmedia The speeds arent the issue the router is it cannot handle more then 3 devices on it at anyone time

  • robjmann30 Robert (@robjmann30) reported from Northamptonshire, England

    Just once I would like my Virgin Internet to work like advertised @virginmedia getting bored of this slow speeds now so maybe its time i returned to @SkyUK

  • jacko_1989 James Jackaman (@jacko_1989) reported from Northamptonshire, England

    @virginmedia speak to his manager after explaining to him that he had extremely poor customer service skills. He hung up on me. Absolutely disgusting yet glad im still within my@cooling off period!

  • jacko_1989 James Jackaman (@jacko_1989) reported from Northamptonshire, England

    @virginmedia your call centres customer service is appalling! Called up to chase a complaint and a couple of other queries from last week to be told the complaints been closed (before anyone has even spoken to me)! Spoke to another extremely rude advisor and eventually asked to

  • jacko_1989 James Jackaman (@jacko_1989) reported from Northamptonshire, England

    @virginmedia Can you help me?

  • SophieReeve_ Soph (@SophieReeve_) reported from Northamptonshire, England

    Says everything when you have a customer of over 20 years yet you can’t even be helpful for your clients needs? Absolutely appalling. @virginmedia

  • SophieReeve_ Soph (@SophieReeve_) reported from Northamptonshire, England

    So not only does virgin over charge my mum constantly, when it comes to dealing with the situation she has been going around in circles having not resolved ANYTHING and now can no longer get through to there customer service team despite it being over an hour!!! @virginmedia

  • LADryanLAD Frog ? (@LADryanLAD) reported from Northamptonshire, England

    @virginmedia any chance I can get better internet? Our house WiFi is absolutely terrible and I’m sick of it!

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @virginmedia I'm a customer who has a partner who is deaf and watching recordings on channel 4-7 the subtitles are constantly out of sync... Please help!

  • Xolonay0 ☆Xolonay☆ (@Xolonay0) reported from Rushden, England

    @virginmedia why are you not reporting on here that the cancellation teams systems are down and anyone wanting to cancel cannot do so?? Looking at your Twitter feed it’s just complaint after complaint. Shouldn’t you be doing better?? @Ofcom @BBCWatchdog

  • Jace1970 Jason Smith (@Jace1970) reported from Kettering, England

    Just as we wait for the #blackops4 beta to drop today #virginmedia internet is down again absolute shite

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Bigpee8 Bigpee (@Bigpee8) reported

    @virginmedia what the hell is going on with your service right now broadband has been down most of the day and on and off all week...you charge extortionate prices for a very poor standard of service...you as a company should be ashamed of yourselves #thieves

  • dorsetmartin1 @dorsetmartin (@dorsetmartin1) reported from Croydon, England

    @virginmedia I couldn’t wait on the phone. You were working in our area today but we still have an issue. Really annoying buzzing sound from tv

  • MrRichardLJones Mr Jones (@MrRichardLJones) reported

    @kikogpe @virginmedia . @virginmedia already made a complaint. Nobody has contacted me.

  • arshadkhan161 Arshad Khan (@arshadkhan161) reported

    @virginmedia Unable to contact virgin media team support is available from 8 am to 8 pm some people work on shift pattern

  • paulthorrington Paul Thorrington (@paulthorrington) reported

    @virginmedia my connection is not working @CityFibre have dug up my road on Tuesday. Your team will not send out an engineer and I have to wait until 28 November when it might be working again. This is poor service, I've been a customer for 10 years....

  • JenkinsonQuinn Quinn Jenkinson (@JenkinsonQuinn) reported

    @virginmedia why is your broadband so useless it’s constantly down or on the rare chance I have it it’s very slow

  • charlottecadger CC (@charlottecadger) reported

    @virginmedia Yeah it’s shite n never works you need to fix it up qt

  • graham_wells Wellsy (@graham_wells) reported

    @virginmedia I dont see the problem and now I wont be able to get Broadband or TV

  • shinebright2022 🎄🎁🎅 Nikki 🤶🎁🎄 (@shinebright2022) reported

    @virginmedia 2 of 2 for over 1.5 hours over the last few days vis phone. Box is flashing green. Not great customer service 😥 and I hope I'm not being charged!. I need an engineer to sort out this issue as a matter of urgency please, otherwise I'll just cancel

  • chris_allen Christopher Allen (@chris_allen) reported

    @lukespillane @darren_scott @virginmedia When even Disney run out of old toot down the back of their dresser.