Virgin Media Outage Report in Northampton, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Northampton come from postal codes NN1, NN3 and NN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Northampton, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Rushden, Kettering, Wellingborough and Towcester.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
||
| Rushden |
Internet | |
| Northampton |
TV | |
| Kettering |
||
| Rushden |
Total Blackout | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia customer service not answering phone. How you expect to keep customers.
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
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Ollie Toogood
(@OllieToogood) reported
from
Northamptonshire, England
@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
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Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia I have been told that my bill will rise by £20. What a joke. Sky here we come. Constant issues with virgin.
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks
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Richard Fisher
(@RichardPFisher) reported
from
Wilby, England
Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brad PNG-Tuber Debut 27/01/2022
(@BradachGaming) reported
My Internet might be sorted my 10 pm it's 1pm now 9 hours @virginmedia why is that ok by any standards if you are aware of a issue why wait that long to send a engineer to sort it, what a joke you
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Claire 😷
(@clairelouise_99) reported
Virgin Media broadband seems to be down in BD18, due to be fixed by 6pm according to their website. Anyone else having problems?
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Holly Braisher
(@HolBraish) reported
@virginmedia Should have been immediately. Already an existing customer. Agent did a credit check, read out T&Cs statement and have already received email from O2 but no confirmation from Virgin.
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LewTee
(@LewTeeCoD) reported
@Aromaa__ Or that poor bastard is just on Virgin Media and now everyone thinks he cheats.
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Vince Williams🇦🇺🇪🇺💿
(@Golfyfun) reported
@virginmedia Why do you make it so hard to speak to someone at VM? I have wasted 30mins trying to get an issue sorted via your rubbish website. No contact numbers or even a chat option? I pay over £110 a month and get no support! Please contact me asap!
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John Relen
(@JohnRelen1) reported
@virginmedia I tried this link the link crashed, on checking the service I notice many of customers have had their box upgraded and me with a box keeps crashing, I am getting nearer to having sky,first I will talk to my son about it
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Chris Cooper💙 〓〓 💚📻📺⚽🏈🏏🍓🥔🧅🥬🍅🥦🧄🥒🌻
(@ChrisCoopsSport) reported
@virginmedia The status page says there are faults. The recorded message says "we're improving our network so we can give you the best service possible. This means that you'll be experiencing a loss of your TV & broadband services". Why not alert people IN ADVANCE though?
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Andrew Mould
(@mouldymouldy) reported
Anyone out there from @virginmedia willing to help a customer?
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tommyblueboy
(@tommyblueboy2) reported
@virginmedia crap service hung up on after 1 hour on phone.still not sorted.
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$p
(@ameenp007) reported
@virginmedia Just to clarify - even though I have right to cancel, I would have to pay for 30 days after I tell them to cancel. So would have to pay until Feb 17th. But with the cancellation charges waived off. 😢I thought I would have to pay just this month's payment. @virginmedia