Virgin Media outages and service status in Northampton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Northampton, including 0 direct reports.
- The most common problems reported in this area mention TV, Wi-fi, and Internet.
- The most recent signal from this area was received Jun 4, 10:12 PM GMT+1.
- TV (44%)
- Wi-fi (28%)
- Internet (16%)
- E-mail (8%)
- Total Blackout (4%)
The latest reports from users having issues in Northampton come from postal codes NN1 , NN3 and NN2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northampton, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Rushden, and Olney.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering
|
Total Blackout | 5 days ago |
|
Northampton
|
Wi-fi | 10 days ago |
|
Northampton
|
Wi-fi | 10 days ago |
|
Northampton
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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Dion (@dplosky) reported from Irthlingborough, England@virginmedia @paul95584796 Not working still for me AGAIN! 2 full days! And. U have the cheek to text saying tarrifs going up!
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Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England@virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.
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James Jackaman (@jacko_1989) reported from Northamptonshire, EnglandWhen @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
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Richard Fisher (@RichardPFisher) reported from Wellingborough, EnglandYay @vmbusiness yet another outage. Not impressed at all.
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Mark Augustus (@markaugustus99) reported from Burton Latimer, England@virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?
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russ sanders (@russsanders2) reported from Northamptonshire, England@virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Michelle Rey (@JahNiyamen) reported from Northamptonshire, England@virginmedia Grrrrrrr! So frustrating, I've had a new broadband hub for a month or so now because of issues with WiFi and now have spent the best part of my morning sorting WiFi issues, and now still no WiFi...... I've got better things to do. #Annoying
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Tyler Quantrill (@TylerQ2001) reported from Rushden, England@virginmedia broadband down? Woke up with it connected but not working at all?
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-=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, EnglandPlease pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill
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Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England@virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901
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Jamie Nairn (@covrules) reported from Northamptonshire, EnglandTerrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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Michael O'Gorman (@mogfood) reported from Northamptonshire, EnglandHi @virginmedia you have been utterly appalling. I have been trying to contact someone you about my complaint since 9/1/23 and you’ve fobbed me off. Terrible service.
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Kate/Lin (@GypsyEilid) reported from Irthlingborough, England@virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.
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Richard Sigsworth (@RichSigsworth) reported from Rushden, England@SkyUK Now that’s what you call customer service, well done @SkyUK poor service @virginmedia
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Richard Fisher (@RichardPFisher) reported from Wellingborough, England@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
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Russell Leak (@RussellLeak) reported from Northamptonshire, England@virginmedia once again the service is down. Worst ISP I have every had #worstisp
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DREAMVIEW ESTATES (@MurrayAlanLee) reported from Old, England@virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later
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Craig West (@craigwest) reported from Northamptonshire, England@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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Stephen Szmidt (@sszmidt199) reported from Northamptonshire, England@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Al Murray Jnr🔴 (@Borochubster) reported@MartinSLewis Virgin media have a call back team. You actually have to cancel your contract, then they call you back within 2 weeks and that's when you get the best deals.
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JHenderson (@j_henderson__) reported@virginmedia You know, it would be nice if there were some responsibilty taken for the poor customer service rather than some AI generated “ah well sorry about that”. You’re a service provider, and the service is crap.
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Sodium (@sodiumlights) reportedSo, my @virginmedia hub died on Thursday. Finally worked out how to call them yesterday. Today a guy comes out to fix it but can't. Just got a message saying they'll be here on TUESDAY. Until then, no internet or TV. And no changes to the heating. Or the cat flap...
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Dan (@dannog_8) reportedJust about had it with both O2 and Virgin Media. Both cost a fortune and get an absolutely abysmal service!
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Dave Warrilow (@argyledavros) reportedMassive problems with @virginmedia in #Southend. Broadband hasn't been working properly for over a week. Service checker keeps changing excuse, so you can't book and engineer. Tried calling on hold for half an hour then cut off. Shocking service.
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Egalitarian Geordie (@EgalGeordie) reported@nftholbein @csljohnkirby @O2 Yea I switched to EE after nearly 20 years with O2. They seem to have taken every awful part of Virgin Media since the merger. Would never trust them again.
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Fatscholes76 🇺🇦 (@fatscholes76) reported@virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?
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Percival Merganser (@lennylaw) reportedReally good point from Steve. 0345 454 1111 How did I find the number? Went to the “accessibility support” tab on the My Virgin Media app. Always imagine you have a disability. Did they ask? Did they arse. Goes straight to the helpline.
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Tom Phelan (@tomphelan01) reported@SeanMoy98947674 @bartleyj49 Not just matt cooper, virgin media are as bad. Every night you turn on the telly hes the first ginit you'd see. Biased, bitter little man
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Soli (@oisoli) reported@virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?