Virgin Media outages and service status in Northampton, England

Problems in the last 24 hours in Northampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northampton, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, Olney, and Wellingborough.

City	Problem Type	Report Time
Northampton	Wi-fi	2 days ago
Northampton	Internet	3 days ago
Northampton	Wi-fi	6 days ago
Northampton	TV	6 days ago
Kettering	TV	6 days ago
Northampton	E-mail	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:

• 
  Jake (@JakeReynolds93) reported 7 minutes ago from Northamptonshire, England

  @virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...

• 
  Richard Fisher (@RichardPFisher) reported 9 minutes ago from Wellingborough, England

  @vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.

• 
  Tyler Quantrill (@TylerQ2001) reported 10 minutes ago from Rushden, England

  @virginmedia No known issues in the area, and then the services test doesn’t work either? 😕

• 
  Ollie (@0lliek1ng) reported 11 minutes ago from Rushden, England

  @virginmedia Still not working.

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 11 minutes ago from Wellingborough, England

  @virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!

• 
  DREAMVIEW ESTATES (@MurrayAlanLee) reported 20 minutes ago from Old, England

  @virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later

• 
  James Jackaman (@jacko_1989) reported 20 minutes ago from Northamptonshire, England

  When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄

• 
  Mark Augustus (@markaugustus99) reported 23 minutes ago from Burton Latimer, England

  @virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?

• 
  Petethepert. (@petethepert43) reported 26 minutes ago from Rushden, England

  @skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!

• 
  Lee McRae (@leemcrae76) reported 31 minutes ago from Northamptonshire, England

  @virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks

• 
  Ollie (@0lliek1ng) reported 31 minutes ago from Rushden, England

  @virginmedia You’re WiFi is shocking. Instagram doesn’t load and is really slow. 📱

• 
  Cazzlar!! (@cazzlar1985) reported 34 minutes ago from Burton Latimer, England

  @virginmedia @peterlealfc That link doesn't work!

• 
  Chiedozie Hez (@Unchain_Warrior) reported 41 minutes ago from Northamptonshire, England

  @virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!

• 
  Rob (@RobRobbedford) reported 48 minutes ago from Northamptonshire, England

  @virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 49 minutes ago from Wellingborough, England

  @virginmedia any help. I raised this on the app but not response/its been cleared any help

• 
  Ollie (@0lliek1ng) reported 49 minutes ago from Rushden, England

  @virginmedia You’re WiFi is shocking. Instagram doesn’t load, or is really slow. 📱

• 
  Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported 50 minutes ago from Northamptonshire, England

  @virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.

• 
  -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported 52 minutes ago from Northamptonshire, England

  Things I have done whilst currently being on hold waiting to speak to @virginmedia (all true) Had a shower Made a cup of Tea Heated up and eaten my dinner Things I plan to do now.... Take a long weekend break Get married.......again Switch to a new supplier.....hang Up!!!!!!

• 
  Equinox Disco (@DiscoEquinox) reported 58 minutes ago from Northamptonshire, England

  @virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money

• 
  Richard Sigsworth (@RichSigsworth) reported 58 minutes ago from Rushden, England

  @SkyUK Now that’s what you call customer service, well done @SkyUK poor service @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dee Jarvis 🟪⬜️🟩🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@DeeJarv34798927) reported 3 minutes ago

  @Benleo @virginmedia My experience - engineer comes in to fix box. Tells me to put 'dog away!' I say 'no, she won't come into the lounge or bother you' 'Tea, coffee?' I say 'No' 'Water, fruit juice?' I add 'Fruit, fruit' he says I return with apple & banana He grabs both & puts them in his bag 🤨😖

• 
  Andy Form (@AndyFormUK) reported 4 minutes ago

  @Benleo @virginmedia We have an issue that’s been going on for 12months. As soon as my wife uses her laptop everything else in the house stop working, Xbox, streaming, even phones. I have 350 GB package and was told I need to upgrade my package to the top one to “fix” the issue. 10 plus calls, hours on hold been past from different departments, engineer visits that don’t turn up and engineers that turn up and say there is a issue with it and someone will be touch when it’s fixed. £40 goodwill I was offered and a call 2 months ago, I’ve even up trying.

• 
  Martin Moore (@Liver4breakfast) reported 5 minutes ago from Belfast, Northern Ireland

  @virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.

• 
  Hugh James (@hughwjames) reported 9 minutes ago

  @Benleo I think I had a situation with Virgin media where they called me 5 times back to back. Their customer service is not British.

• 
  Catriona **** (@CJD39) reported 13 minutes ago

  @virginmedia quite possibly the worst customer service EVER. I have been a loyal customer for years! Absolutely disgraceful

• 
  Lou D🌹 🇬🇧 🇺🇦 (@louderry) reported 13 minutes ago

  @virginmedia no Internet for 2 days saying won't be fixed until Friday, I thought southern water was the worst, you've proved me wrong.

• 
  786 (@TS7319) reported 16 minutes ago

  @Benleo Virgin Media internet doesnt work at all I have had 5 engineer visits and they keep moving my router to different places around the house there are wires everywhere and one of the engineers even broke my wardrobe while fitting the connection cable

• 
  v (@PaulWes15396579) reported 16 minutes ago

  @deadstar37 @virginmedia you will regret it , cancel while you can, utterly useless

• 
  Ben Leo (@Benleo) reported 20 minutes ago

  I have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.

• 
  Denby (@denbyplastering) reported 22 minutes ago

  @Benleo @virginmedia They are terrible!