Virgin Media Outage Report in Northampton, England
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The latest reports from users having issues in Northampton come from postal codes NN1, NN3 and NN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Northampton, England
The most recent Virgin Media outage reports came from the following cities: Wollaston, Olney, Northampton, Rushden, Kettering and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Wollaston |
Internet | |
| Olney |
Internet | |
| Northampton |
Internet | |
| Northampton |
Phone | |
| Northampton |
Wi-fi | |
| Rushden |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Please pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill
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Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I was told yesterday in a webchat that the issue is in the area and not with my phone! Apprently in the area I live you are doing enhancements or something which is the cause of the issue!
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
Yay @vmbusiness yet another outage. Not impressed at all.
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
-
Phil
(@mummbler67) reported
from
Northamptonshire, England
I seem to be having trouble getting Britain's Got Talent on @virginmedia. Oh dear what a shame never mind #BGTFinal #shite
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
So broadband is down and has been all yesterday and today so check status shows No known issues, so call @virginmedia only to be told expected fix date is 13th!!!!!! A week in this day and age!!!! Unbelieveable!!! #FinalStraw been a loyal customer but service has been poor lately
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steve chester
(@stedge27) reported
from
Broughton, England
@scalvini07 @SkyUK No never #virginmedia is shit and we can't get it here. Have been constantly updated with the progress from @SkyUK and are now back online
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Wellingborough, England
@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
@virginmedia Try telling that to the kids on school holidays!!! Its more ive not had any updates as I requested to keep me up to date! Really poor service, it will be quicker to leave to another provider!
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James Jackaman
(@jacko_1989) reported
from
Northamptonshire, England
When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
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Brian John Thompson
(@bleedingmoody) reported
from
Northamptonshire, England
@virginmedia Done all that a hundred times and checked all the cables it’s still crap!!
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!
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MelloFox
(@DelanceyUK) reported
from
Northamptonshire, England
@virginmedia I have one phone.. My husband has one phone.. neither of them can receive a call or make a call from most parts of the house. Calls drop if we move away from doors or front window upstairs. I'll try text support.
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Donna Scott
(@wishusdonna) reported
from
Northamptonshire, England
@virginmedia I got a message from you yesterday saying the local issues were fixed, but the broadband keeps going again today.
-
Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.
-
Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Things I have done whilst currently being on hold waiting to speak to @virginmedia (all true) Had a shower Made a cup of Tea Heated up and eaten my dinner Things I plan to do now.... Take a long weekend break Get married.......again Switch to a new supplier.....hang Up!!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert
(@robert89__) reported
@virginmedia P or I as both look bad
-
Liam George
(@LiamSG15) reported
@virginmedia Nope, sorry, you haven't read the messages properly. We haven't got an engineer booked because the messages we were TWICE told we would receive never arrived. So can you have someone contact me directly so we can at least do that?
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Sham Q
(@ShamQ_) reported
@virginmedia I’m not being billed and I don’t want to even begin with virgin. They are saying we can’t cancel because you’re not live yet. Now I want to take advantage of an offer I’ve got elsewhere but I can’t because they won’t tell me what’s going on with my order
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Michael J Robinson
(@MRobinson90) reported
@virginmedia can someone please call me back? Been on hold for 1 hour and then finally connected and then your colleague disappeared. Please help?
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Robert
(@robert89__) reported
@virginmedia Yes been no change since day 1 but the quality is awful
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Jack Ryan
(@AnEnglishMuffn) reported
@virginmedia Hi ZR, I've already made a complaint, the number is C-2711202045 if you'd like to take a look yourself
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Liam George
(@LiamSG15) reported
@virginmedia It has taken 2 of us almost an entire day to get close to booking someone to come from @virginmedia and resolve an issue which has come from your end. Can you see how ludicrous that is? My flatmate was twice told he would be sent a text by your team and he has received nothing.
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Llŷr Williams 🎗
(@llyrwilliams93) reported
@virginmedia Finally got through to someone, who assured me a manager would call me back within 2 days. It's been 2 weeks, still no phone call. When people who have just signed a contract with you call to report an issue, we expect it to be taken seriously.
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Dan The Barmpot #KBF
(@woodborobarmpot) reported
For a communications company, @virginmedia seem extremely reluctant to communicate. They take your money but can't be arsed to publish an email or postal address. Charlatans blaming Covid as an excuse for extremely poor service. DIRECT DEBITS STOPPED. Collect your bits!
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Noah 🌹✊
(@dxodato) reported
wifi has been down in my house since i woke up i hate @virginmedia from the bottom of my heart