Virgin Media

Virgin Media Outage Report in Northampton, England

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The latest reports from users having issues in Northampton come from postal codes NN1, NN3 and NN5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northampton, England 12/30/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Northampton, England

The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Rushden and Wellingborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomKettering Internet
United KingdomNorthampton Internet
United KingdomRushden TV
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomNorthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:

  • jamesagraphics J Δ (@jamesagraphics) reported from Northamptonshire, England

    @virginmedia 5 days without broadband after being told the issue will be fixed in 5 hours! SORT it the hell out!!

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.

  • TeaforKarin Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported from Rushden, England

    @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

  • Shirley55474252 Shirley Ashby (@Shirley55474252) reported from Northamptonshire, England

    @virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia having major issues with my broadband.

  • factory_sausage 🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported from Northamptonshire, England

    Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @virginmedia Thanks for the response but can't see any reference to subtitles not working.?

  • covrules Jamie Nairn (@covrules) reported from Northamptonshire, England

    Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops

  • TylerQ2001 Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia No known issues in the area, and then the services test doesn’t work either? 😕

  • sandeeptakhar9 Sandeep Takhar (@sandeeptakhar9) reported from Northamptonshire, England

    @virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?

  • TylerQ2001 Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia broadband down? Woke up with it connected but not working at all?

  • russsanders2 russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day

  • 4KFreelance 4k Freelance - 4k UHD - HD Digital Creative Media (@4KFreelance) reported from Northamptonshire, England

    @pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.

  • JoeSpen05256454 Joe Spencer (@JoeSpen05256454) reported from Northamptonshire, England

    @virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Old, England

    @virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later

  • covrules Jamie Nairn (@covrules) reported from Northamptonshire, England

    @virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!

  • covrules Jamie Nairn (@covrules) reported from Northamptonshire, England

    @virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.

  • lewis14cliona Cliona (@lewis14cliona) reported from East Haddon, England

    Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?

  • Emmiec85 Emma Southernwood (@Emmiec85) reported from Northamptonshire, England

    @virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sajspain Sarah Spain (@sajspain) reported

    @virginmedia That number just tells me what I already know. No estimate of when our service will be back. What is the issue exactly???

  • jason4675 Jason🇮🇪 (@jason4675) reported

    Iv never seen a company so bad at streaming a live event on TV. Virgin media are a joke with his bellator event

  • smj1967 stephen johnston (@smj1967) reported

    @virginmedia to resolve my issue. Why? Is it policy? Virgin are a massive company, but customer care seems to be pretty low on their agenda.

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.

  • sajspain Sarah Spain (@sajspain) reported

    @virginmedia An explanation of some sort rather than “it’s a complex issue “ would be something. Day 3 and no Phone Tv or internet. Great weekend to look forward to 😡

  • haypand Hayden Andrews (@haypand) reported

    @virginmedia I did try but the person on the call wasn’t very helpful or clear and how to raise the complaint

  • smj1967 stephen johnston (@smj1967) reported

    @virginmedia Alas still no internet. No visit from the engineers. So that's 4 times they've failed to appear. Customer Services where unable to give us a reason for this but, funnily enough, where able to tell us we couldn't cancel our contract without paying £160. I wonder wi OFCOM agree?

  • DoctorLazlo Lena | #ABetterABZ (@DoctorLazlo) reported

    @virginmedia your service lately has been absolutely atrocious with these constant outages, honestly considered changing my provider because it doesn’t seem like your broadband can handle more than one person connected at any one time.

  • SteveMacLFC Steve🇮🇪 (@SteveMacLFC) reported

    @virginmedia I tried, is that a British number, I'll need a prefix if it is. Said the number I dialled is not in service

  • sfetches Steve (@sfetches) reported

    @virginmedia just received your Hub 4 and it’s absolutely shocking. Your website gives no contact telephone numbers. Can you help?