Virgin Media Outage Report in Northampton, England
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The latest reports from users having issues in Northampton come from postal codes NN1 and NN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northampton, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, Rushden, Wellingborough and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Kettering |
Total Blackout | |
| Northampton |
Internet | |
| Rushden |
Internet | |
| Northampton |
Internet | |
| Northampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!
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Emma Southernwood
(@Emmiec85) reported
from
Northamptonshire, England
@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Old, England
@virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later
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Sandeep Takhar
(@sandeeptakhar9) reported
from
Northamptonshire, England
@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Cliona
(@lewis14cliona) reported
from
East Haddon, England
Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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Ollie Toogood
(@OllieToogood) reported
from
Northamptonshire, England
@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
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Shirley Ashby
(@Shirley55474252) reported
from
Northamptonshire, England
@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lorraine
(@Loz_1973) reported
@virginmedia Hello is there a problem in the Radcliffe on Trent area, Nottingham. Have been trying to get logged on for more than two hours!! Very frustrating when you’re home schooling and working 😤
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Michael Horton
(@hurricanehorton) reported
@virginmedia I had rebooted, and it got stuck half way through set up. After ten minutes I got an error message. Not that I'd expect a company that tried to get rid of the UKTV channels to save money to care that much about customer support. Still seems to be working now. Thanks for the help.
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GrumpPot 😷
(@grumppot) reported
@virginmedia You keep banging on about forums and texts, but it just doesn't work in some cases. I've had TWO MONTHS of trying to get my TV service sorted and most of it couldn't have been done without talking to someone And if it could, I'd probably still have no TV and be dead from stress!
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Lee
(@leedumble) reported
from
Bristol, England
@virginmedia We have 2 boosters fittted in the house we have spoken to customer service and they said they would come back to us
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Dave Lewis
(@Bigdave_lewis) reported
@virginmedia don’t suppose you have a contact number I can discuss leaving you that doesn’t cut out every time? So far I have wasted just under an hour and a half just trying to get through to a person 😡
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Nick McCulloch
(@McCullochNick) reported
@virginmedia No. It won’t connect. Tried to give the ‘connection rejected’ status codes from the router to support - just not interested in taking them. Neighbours service intermittent at best. Friend in SE1 intermittent.
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nigel matthews
(@matthews_nigel) reported
Shocking service from @virginmedia
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David Barfoot
(@Daiintheskye) reported
@virginmedia It isn't all that's available. New customers get offered much better deals. It's ok though I cancel in a fortnight and go with Sky 👍
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Karlie
(@Karlie47797998) reported
@virginmedia @BigIssue I’m not sure why the number the lady gave me is constantly engaged. I just want to pay an old bill I don’t have account number anymore . Can someone help
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David Barfoot
(@Daiintheskye) reported
@virginmedia I have she offered me an amazing deal where instead of paying£64 a month I could pay £81 for the exact same service. She didn't seem to understand this was not a good deal.