Virgin Media outages and service status in Northampton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Northampton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 28, 8:33 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Northampton come from postal codes NN1 and NN3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northampton, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Internet | 2 days ago |
|
Northampton
|
Wi-fi | 6 days ago |
|
Kettering
|
Wi-fi | 8 days ago |
|
Northampton
|
Internet | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
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Ollie (@0lliek1ng) reported from Rushden, England@virginmedia You’re WiFi is shocking. Instagram doesn’t load, or is really slow. 📱
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Lee McRae (@leemcrae76) reported from Northamptonshire, England@virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.
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Jamie Nairn (@covrules) reported from Northamptonshire, EnglandTerrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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russ sanders (@russsanders2) reported from Northamptonshire, England@virginmedia customer service not answering phone. How you expect to keep customers.
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Benji (@Bdayboom) reported from Finedon, England@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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Bob Kool (@whoknows_bob) reported from Northamptonshire, England@virginmedia is your mobile down. my phone not working!!!!!
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erika lesley neale (@erikalesleyneal) reported from Rothwell, England@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Richard Fisher (@RichardPFisher) reported from Wellingborough, England@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
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james (@savagej84) reported from Rushden, EnglandGive up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
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Michael O'Gorman (@mogfood) reported from Northamptonshire, EnglandHi @virginmedia you have been utterly appalling. I have been trying to contact someone you about my complaint since 9/1/23 and you’ve fobbed me off. Terrible service.
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Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England@virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.
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Rob (@RobRobbedford) reported from Northamptonshire, England@virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!
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Jamie Nairn (@covrules) reported from Northamptonshire, England@virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!
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Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
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George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England@virginmedia any help. I raised this on the app but not response/its been cleared any help
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Richard Sigsworth (@RichSigsworth) reported from Rushden, England@SkyUK Now that’s what you call customer service, well done @SkyUK poor service @virginmedia
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Elizabeth Coombe (@Lizcoombe) reported from Wellingborough, England@nerans1 @virginmedia They are on auto pilot. My best one last week. Letter from HMRC dated April 15th asking for a payment (which I had already made, employer mess up ) to be paid by 31/1/2019! Cut me off but found way round it...refuse to say what problem is about!
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Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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Garry Solomon (@gsolomonphoto) reported from Rushden, England@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Asa McGrath (@amcgrath1uk) reported@virginmedia I know that there’s an issue in the area. It went early this morning. I’ve seen the spike of reports. I’ve seen the bot say it’s gonna get fixed. Then the bot is saying the issue is with our box. Even though I know there’s tons in the area still having issues. Basically, it lies
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Rebecca Ryder 💙 (@rebecca_ryder21) reported@virginmedia we have been trying to call you for ages but it keeps saying wrong number when they answer the phone and after we put in all the details. Please help.
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entrustTMF (@entrustTMF) reportedOn day 8 with no broadband from @virginmedia the engineer has finally fixed it INFURIATINGLY he informed me that the service was shut off at the cabinet due to "noise" from the property that was affecting other users back on 21/4! Said he was astonished I hadn't been informed🤬
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Sue Rouse💙 🇺🇦 (@rouse_sue) reported@virginmedia I have Netflix as part of my deal. I’ve been told 4 times that an email will be with me in 24 hours. Still no email after 8 days. Everyone promised but no delivery’s. This seems to be a regular issue.
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David Richards (@DWRICHARDS) reported@virginmedia Thank you. I look forward to doing so after the current period of 30 days (in which to issue a replacement cheque) has expired and when I will need to renew my attempts at scaling your high security battlements!
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SimulatorMan (@man_simulator) reported@virginmedia any updates on loss of service in my area. As im classed as vunberbul customer amd its been down sence like 3pm yesterday and im pissed off as always happens all the time with Virgin Media !!!
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Shaun (@shauny67) reported@virginmedia @paulpresenteruk Never use ring door bell over WiFi why cos only works on 2.4ghz & Virgin like all providers combine 2.4 & 5ghz together would need to split them & set a static IP address for the ring door bell on 2.4ghz. best option is ethernet to a POE switch for data & power
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entrustTMF (@entrustTMF) reported@RogerGreen2009 @virginmedia I'm definitely going to be reviewing my options at the end of my current @virginmedia contract as they've been dreadful in terms of communication and help when the chips are down(day SEVEN of outage)😢 Sadly, I've only just renewed my contract... Thanks for the suggestions👍
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Jack Sandberg (@baltimoreoracle) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV33 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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David Richards (@DWRICHARDS) reported@virginmedia Thanks so much. Who should I ask for?! Current promise via Chat is a chq within 30 days. The problem with contacting Virgin Media by phone or online when you are a former customer chasing a refund is that it is difficult to get past your security checking if it's an old a/c.