Virgin Media outages and service status in Northampton, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Northampton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Jun 24, 3:46 PM GMT+1.
- Internet (43%)
- Total Blackout (36%)
- E-mail (7%)
- Wi-fi (7%)
- TV (7%)
The latest reports from users having issues in Northampton come from postal codes NN1 and NN4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Northampton, England
The most recent Virgin Media outage reports came from the following cities: Irthlingborough, Northampton, Wellingborough, Kettering, Rushden, and Olney.
| City | Problem Type | Report Time |
|---|---|---|
 Irthlingborough
|
Total Blackout | 6 days ago |
|
Northampton
|
Internet | 6 days ago |
|
Irthlingborough
|
Total Blackout | 6 days ago |
|
Northampton
|
Internet | 7 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
-
Elizabeth Coombe (@Lizcoombe) reported from Wellingborough, England@nerans1 @virginmedia They are on auto pilot. My best one last week. Letter from HMRC dated April 15th asking for a payment (which I had already made, employer mess up ) to be paid by 31/1/2019! Cut me off but found way round it...refuse to say what problem is about!
-
James Jackaman (@jacko_1989) reported from Northamptonshire, EnglandWhen @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
-
Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
-
Chantelle (@ChantelleEJ) reported from Northamptonshire, England@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
-
Michelle Rey (@JahNiyamen) reported from Northamptonshire, England@virginmedia Grrrrrrr! So frustrating, I've had a new broadband hub for a month or so now because of issues with WiFi and now have spent the best part of my morning sorting WiFi issues, and now still no WiFi...... I've got better things to do. #Annoying
-
Lee McRae (@leemcrae76) reported from Northamptonshire, England@virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?
-
George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England@virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!
-
Dion (@dplosky) reported from Irthlingborough, England@virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working
-
Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.
-
Lee McRae (@leemcrae76) reported from Northamptonshire, England@virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.
-
Cazzlar!! (@cazzlar1985) reported from Burton Latimer, England@virginmedia @peterlealfc That link doesn't work!
-
Michael O'Gorman (@mogfood) reported from Northamptonshire, EnglandHi @virginmedia you have been utterly appalling. I have been trying to contact someone you about my complaint since 9/1/23 and you’ve fobbed me off. Terrible service.
-
Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England@virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money
-
Joe Spencer (@JoeSpen05256454) reported from Northamptonshire, England@virginmedia 3 times this week I’ve tried to cancel my contract, 3 phone calls, all of which I get cut off from when I mention the word ‘cancel’!! Coincidence? Strange how I don’t get cut off during the long time I’m on hold!?! 🤔
-
Garry Solomon (@gsolomonphoto) reported from Rushden, England@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
-
𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Wellingborough, England@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
-
Kate/Lin (@GypsyEilid) reported from Irthlingborough, England@virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.
-
Helenfaerieart (@Helenfaerieart) reported from Northamptonshire, England@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
-
Ollie Toogood (@OllieToogood) reported from Northamptonshire, England@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
-
Glenn Macandrew (@GMac1985) reported from Northamptonshire, England@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Robbie Humphries (@RobbieH1972) reported@Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll
-
MR COOL (@Lifeline04India) reported@virginmedia Hi Team, no one caled still. Is this the way Virgin media support? Please cancel the delivery and order asap.
-
Shar 🏴 (@sharlewis58) reported@SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills
-
Serenity Solo Studios (@SerenitySoloDev) reportedVirgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.
-
Richard (@ylesine999) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
-
Paul foster (@Paulfoster_64) reported@virginmedia Rh117ef internet down again! This service is absolutely dog ****!
-
Robert de Bruin (@RdeB1973) reported@virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.
-
Penelope Jane (@Penelop30614474) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
-
keith addy (@ads913) reported@virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?
-
James Robertson (@JameskRobbo) reported@virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything