Virgin Media Outage Report in Northampton, England
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The latest reports from users having issues in Northampton come from postal codes NN1, NN2 and NN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Northampton, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Wellingborough, Kettering and Towcester.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Wellingborough |
Internet | |
| Northampton |
Total Blackout | |
| Northampton |
Internet | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia I have been told that my bill will rise by £20. What a joke. Sky here we come. Constant issues with virgin.
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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Mark Augustus
(@markaugustus99) reported
from
Burton Latimer, England
@virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia any help. I raised this on the app but not response/its been cleared any help
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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Jake
(@JakeReynolds93) reported
from
Northamptonshire, England
@virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
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Mark Augustus
(@markaugustus99) reported
from
Wollaston, England
@virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.
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Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves
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Richard Fisher
(@RichardPFisher) reported
from
Wilby, England
Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Richards
(@EdRichards20) reported
@virginmedia very disappointed with your services 15 years a customer and try to move virgin to my new address and virgin screw it up . @SkyUK it is then .
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Altered Beast
(@didithitthespot) reported
Its unreal @virginmedia so your systems are saying i have ‘no issue’ but when i click on my wifi it comes up with ‘connection problem’ what nonsense is this. Seriously man fix the damn problem - always some farcical issue @Ofcom
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Sam Hartwell
(@Sam_A_Hartwell) reported
@Dannilala @virginmedia They can't even sort out my problem, let alone get my name right.
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Swetha Ajith Narayanan
(@ajith_swetha) reported
@virginmedia I have not been able to get through to the team. I was planning to ring again tomorrow. I need to plan the call ahead as the hold time is quite long. My most recent complaint was on February 2nd. Customer account number: 961967901 Complaint reference: C-0202211301 Many Thanks
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Joe Christina
(@joerchristina) reported
@virginmedia We have had ongoing consistent issues in our neighbourhood with Virgin Broadband. Download speeds are fine, but upload has been 10% of what it should be for two weeks now. Your hotline reports that there is an issue in my postcode, but when will it be fixed?
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Avril Clark 🧜♀️ 🌈🏳️🌈🛡
(@LirvaC) reported
@virginmedia Rubbish service, we organise to transfer to BT due to outrages & you cut us off at 2 mins past midnight. If only you were that efficient when we were with you!
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𝑍
(@cIegane) reported
virgin media is so **** how can the whole house get cut off, me and my brother in the middle of online video games and my mum in the middle of watching her show
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Telomerski
(@ChrisDarroch2) reported
@Williammuir01 @virginmedia That really is dreadful service. Do they expect you to use candles and build fires for cooking?
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Mark Ward
(@markwrd1) reported
@virginmedia Ridiculous. Another 4 calls over two days and two management requests all for you to do nothing. Your customer service is a shambles
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Daniele d
(@danruddle1) reported
@virginmedia I watched Armageddon the other day and I reckon Bruce Willis would have got a better connection on that asteroid than what I get down here