Virgin Media Outage Report in Northampton, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Northampton come from postal codes NN1, NN2 and NN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Northampton, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, Wellingborough and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Kettering |
Internet | |
| Kettering |
TV | |
| Kettering |
Internet | |
| Kettering |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
-
Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
-
James Jackaman
(@jacko_1989) reported
from
Northamptonshire, England
When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
-
Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
Update: Pretty p*ssed off on a Friday, after a crappy week, that @virginmedia, who said broadband and TV would be fixed by 5.45, then 9.45, now saying 10am tomorrow. Don't send me best wishes, just sodding fix it. #noTV, #noWifi #moneyfornothing
-
Ben jelley
(@Benjel85) reported
from
Northamptonshire, England
@virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬
-
Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡
-
Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
-
Sam Cook
(@SamCook1980) reported
from
Northamptonshire, England
@virginmedia Help please After 30 mins on the phone to a call centre ive got nowhere
-
james nightingale
(@nightingalerb) reported
from
Irchester, England
@virginmedia Can’t even open the outages page... (using mobile network)
-
Kevin
(@biffa50) reported
from
Northamptonshire, England
@virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest
-
Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
.@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡
-
Chris Davis
(@spurs6720) reported
from
Wellingborough, England
@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
-
Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working
-
Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
-
Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....
-
Petethepert.
(@petethepert43) reported
from
Rushden, England
@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Wellingborough, England
@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
-
Simone Perrin
(@simoneperrin123) reported
from
Wellingborough, England
@VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting
-
edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
-
james
(@savagej84) reported
from
Rushden, England
Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
-
Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
john
(@john320073) reported
@virginmedia What useless customer service I have been promised that managers would call back about the issue that your engineers caused would be repaired by today. After another 3 hours on the phone I have discovered that no engineer has been booked for today
-
DelphiSwimsLate
(@delphiswimslate) reported
@virginmedia But I’ve had intermittent service for weeks and when calling I was told issues started on the 4th Dec and won’t be resolved until 21st Dec. That’s a really long time. It doesn’t help that these online self-serve pages say that everything is ok.
-
Victoria piquet
(@VictoriaPiquet) reported
@virginmedia Yes called and confirmed no issues in my area
-
Ash from UK
(@AshfromUK1) reported
@virginmedia please help me . i still not get response by phone properly about my connection. i am getting lot of stress as its affecting my health. can someone from VM call and explain me please
-
Frances Sullivan
(@Frances17721304) reported
@VirginMediaIE It's the Virgin Media 1 channel that is the issue. There are no subtitles on mine, VM provider, my mam's and sisters, Eir provider. Same problem on all the televisions on Virgin Media 1 channel
-
Banhammer72
(@Banhammer72) reported
@virginmedia If I am due for an upgrade, tedious but ok fine. If my BB/TV contract is up, same deal! But if I say "No" the call should be over! It's that simple. It doesn't take much to switch service providers these day, just saying!
-
steveR
(@Stev1446) reported
@virginmedia Hi for some reason I can't get into my emails anymore please help
-
Adrienne Leonard
(@orion_678) reported
@virginmedia Such a waste of time and resource. Ordered a month ago and external work was done by 3pm yesterday, but would have to wait almost 4 weeks for the internal installation and spend the holidays without TV or Internet. Just an unacceptable way to treat your customers
-
Stuart Dunning
(@Rock_Avalanches) reported
@virginmedia Well, you're back finishing the neighbours install this afternoon- almost like that would be the time to fix it, rather than Tuesday. £8.40 a day compensation does not help.
-
CLQ | CaptainAshtro
(@CaptainAshtro) reported
Everyday I check my internet speed from @virginmedia. Everyday it's a gamble whether I can stream or not. Every time I actually get through to the team, I'm reminded they 'know' about the issue and tell me a different dates that it will be fixed. I give up.