Virgin Media Outage Report in Northampton, England
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The latest reports from users having issues in Northampton come from postal codes NN1, NN2 and NN6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Northampton, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Phone | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Kettering |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia customer service not answering phone. How you expect to keep customers.
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
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Cliona
(@lewis14cliona) reported
from
East Haddon, England
Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
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Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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Ollie Toogood
(@OllieToogood) reported
from
Northamptonshire, England
@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Mitchell
(@RobertMitchell_) reported
@virginmedia Yes I am, it has been an issue over about 3 days now
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Adam
(@Adumuntum) reported
@virginmedia Just to update you... The managers callback never came.....
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Johanne O'Rourke
(@jor430) reported
@virginmedia Hello. I keep losing connection sometimes outgoing but mainly incoming calls that are going straight to voicemail. This has been going on for months and the only advice I’m getting is to unplug etc. Occasionally told it will be resolved remotely. Never is. I have panic alarm.
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𝗸𝗮𝗻𝗱𝗶𝗰𝗲
(@xRockyRaccoon) reported
@virginmedia I don’t need community help I know what I am doing. It’s your service that isn’t working.
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NEW MUSIC RELEASES
(@NMRNEWMUSIC) reported
@sdedition @virginmedia But it's ok for SDE to cancel my order without informing me or refunding me, and sit on over £250 until I confronted you? You got to love a double standard.
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Sid 🎙️
(@Sid_Spurs) reported
@virginmedia Yes I have. The fact that the service is down at LEAST TWICE A WEEK is a absolute joke. This issue been on going for a long time. Sort the **** out once and for all
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Simo
(@swake90) reported
@virginmedia No. When I call about this specific issues we get sent round an automated system that doesn't allow us to speak to someone. This and the fact we are both scrambling around trying to find ways to get online whilst not losing any more money from not be able to work because of this.
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Jon Robbs
(@Fast_ManRover) reported
@virginmedia Multiple times.. Still on a webchat from last night where I put all my query details down beforehand and then two hours later they passed me to another department which was closed. Was expecting it tbh.. dreadful service
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mahesh sharma
(@MAHESH449) reported
@virginmedia what a pathetic service. My installation is due from last month and is again forwarded to next month. Everytime I get a date and it is postponed. If you are unable to service please don’t give #FalseHope. Hopeless customer service
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Jorrit Dubois
(@jmasterflex1) reported
@virginmedia can you explain why I consistently do not get the fibre speeds I am paying for??! #lousyservice #slow #virginmedia