Virgin Media

Virgin Media Outage Report in Northampton, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Northampton come from postal codes NN1, NN2 and NN6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northampton, England 08/08/2025 02:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Northampton, England

The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Towcester and Wellingborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomKettering Wi-fi
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomTowcester Wi-fi
United KingdomNorthampton Internet
United KingdomNorthampton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:

  • markaugustus99 Mark Augustus (@markaugustus99) reported from Wollaston, England

    @virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.

  • craigwest Craig West (@craigwest) reported from Northamptonshire, England

    @ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!

  • nosylocaljourno Hilary Scott (@nosylocaljourno) reported from Northamptonshire, England

    So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.

  • WhiteShadowCos George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!

  • JakeReynolds93 Jake (@JakeReynolds93) reported from Northamptonshire, England

    @virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...

  • gsolomonphoto Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England

    @virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!

  • russsanders2 russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice

  • gsolomonphoto Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England

    @virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?

  • savagej84 james (@savagej84) reported from Rushden, England

    @virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?

  • WhiteShadowCos George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.

  • sszmidt199 Stephen Szmidt (@sszmidt199) reported from Northamptonshire, England

    @RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!

  • HayleyWhite36 Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving

  • markaugustus99 Mark Augustus (@markaugustus99) reported from Burton Latimer, England

    @virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?

  • HayleyWhite36 Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?

  • WhiteShadowCos George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia any help. I raised this on the app but not response/its been cleared any help

  • leemcrae76 Lee McRae (@leemcrae76) reported from Northamptonshire, England

    @virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KeenanJ122 Keenanjohnson (@KeenanJ122) reported

    @virginmedia you should upgrade my phone to unlimited data because I’ve had to use over 48gb because of your terrible wifi. Really unhappy again!

  • DF57 Danny Friel (@DF57) reported

    @virginmedia No, it’s a general observation. When it takes an hour to get the phone answered I don’t know how else you can describe your customer service.

  • mrbtdogg ballaltariq (@mrbtdogg) reported

    Hey @virginmedia why is it impossible to get through to customer services over the phone, had shocking internet over the last couple of weeks.Wife can't work from home!

  • cthonus cthonus (@cthonus) reported

    @virginmedia If that's the case why (i) does a member of your Exec Team remain in ignorance of this (ii) why is it not on your website and (iii) why does your customer services not have the courtesy to reply? @Ofcom

  • Psychobel Simon (@Psychobel) reported

    @SandyLindsay @virginmedia The best regarded for quality and support has been @zeninternet I would move to them if they could provide the speed to my location.

  • Caroline_Day Caroline Day (@Caroline_Day) reported

    @virginmedia My wifi is not working continuously

  • andrewbroaders Andrew Broadbent (@andrewbroaders) reported

    Hey @virginmedia - it's me again. Out internet access is still intermittent. We had an engineer last week who checked all our kit and said that the problem is due to contention and affects many people in St Albans (AL1 area) and work is planned to fix it during Feb. 1/2

  • azeem_shomaila ShomailaAzeem (@azeem_shomaila) reported

    @virginmedia Okay I’ve set that up, but how will this help in resolving the issue that I have ? Either you can provide me the service that I need or you can’t? If you can’t then say so that the contract can be terminated and I look elsewhere

  • howshitarevirg1 howshitarevirgin (@howshitarevirg1) reported

    @VirginMediaCorp @virginmedialife How about showing what life is like for your customers Virgin Media? Hours on hold, being cut off, being lied to. **** company **** service!!

  • basetankrs Base Tank (@basetankrs) reported

    **** you @virginmedia 1 month without internet you scummy ***** just fix it already