Virgin Media outages and service status in Northampton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Northampton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (50%)
- Wi-fi (40%)
- Phone (10%)
The latest reports from users having issues in Northampton come from postal codes NN1 , NN3 , NN2 and NN5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northampton, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Wellingborough, Kettering, and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Internet | 9 days ago |
|
Northampton
|
Wi-fi | 10 days ago |
|
Northampton
|
Wi-fi | 11 days ago |
|
Wellingborough
|
Phone | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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Petethepert. (@petethepert43) reported from Rushden, England@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
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Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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Hilary Scott (@nosylocaljourno) reported from Northamptonshire, EnglandUpdate: Pretty p*ssed off on a Friday, after a crappy week, that @virginmedia, who said broadband and TV would be fixed by 5.45, then 9.45, now saying 10am tomorrow. Don't send me best wishes, just sodding fix it. #noTV, #noWifi #moneyfornothing
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Ismadder (@Ian_Loveshack) reported from Northamptonshire, England@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
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-=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, EnglandThings I have done whilst currently being on hold waiting to speak to @virginmedia (all true) Had a shower Made a cup of Tea Heated up and eaten my dinner Things I plan to do now.... Take a long weekend break Get married.......again Switch to a new supplier.....hang Up!!!!!!
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
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Jamie Nairn (@covrules) reported from Northamptonshire, EnglandTerrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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Glenn Macandrew (@GMac1985) reported from Northamptonshire, England@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.
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Chris Davis (@spurs6720) reported from Wellingborough, England@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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🇩️avid 🇲️organ (@AJobTracker) reported from Northamptonshire, EnglandVirgin Engineer came to our house to adjust our Virgin media signal saying it was 'too high'. It was a bit too technical for me.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Wellingborough, England@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
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Emma Southernwood (@Emmiec85) reported from Northamptonshire, England@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
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Clare Elsby (@elsby_clare) reported from Northamptonshire, England@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
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-=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, EnglandPlease pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill
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Lee McRae (@leemcrae76) reported from Northamptonshire, England@virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?
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χΔΝĿΔΜ (@xanlam) reported from Wellingborough, England@virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.
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Jamie Nairn (@covrules) reported from Northamptonshire, England@virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rick_x (@rick_x) reported@virginmedia I want to make a complaint but with a paper/electronic trail, I have been trying to get a fault addressed but it has been impossible to speak to anyone hence the complaint
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rick_x (@rick_x) reported@virginmedia Those are not convenient, why not fix your broken web form?
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BRIAN HEALY (@XBRIAN501) reported@ServeOnlyGod @rtenews RTE & VIRGIN MEDIA needs to be locked down like the ports & Oil reserves
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Sarah Thompson (@SuttonRed) reported@virginmedia please can you help. Trying to pair a 360 remote with a new TCL SF560 tv but the volume buttons don’t work yet all other functions on the remote do. Any advice would be greatly appreciated. Trying to sort this for my 70 year old mum and going slightly mad. Thanks.
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Fredo (@6ixFredo) reported@virginmedia Im cancelling my direct debit and im not paying a single penny until you sort out your abhorrent service. its been a year ive been having these issues and your cs team who barely speak a lick of english have been beyond useless. Multi billion £ company btw
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Stewart Brown (@JerominePozone) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV27 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Quinn 😈 (@pressqforquinn) reported@official_throne Virgin Media is having an outage until 7th April due to the religious weekend sooo can't stream until they fix the issue... 😔
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Brett Downes (@tterbsenwod) reported@virginmedia your companies customer service is an absolute disgrace. I have 5 outstanding complaints with you, and each time you sent some kind of automated response saying all been sorted!
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DarkFlash (@DarkFlash81) reported@MrROKinROK @dom_lucre You could be right but there are still people who think Richard Branson owns Virgin Media still or that Bill Gates will solve all of their Microsoft issues.
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Deleted (@deleteduser2007) reported@virginmedia @LutzSchueler I’ve called in and I’m now speaking to someone called Kumar from faults and billing who doesn’t speak or understand a word of English refusing to put me through to the correct team to discuss my complaint what kind of crap do you employ