Virgin Media outages and service status in Old, England

Problems in the last 24 hours in Old, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Old, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Wellingborough, Corby, Kettering, and Irthlingborough.

City	Problem Type	Report Time
Northampton	E-mail	5 days ago
Wellingborough	Internet	7 days ago
Corby	Total Blackout	8 days ago
Northampton	Wi-fi	10 days ago
Northampton	Internet	11 days ago
Kettering	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Old, England

Latest outage, problems and issue reports in Old and nearby locations:

• 
  Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported 3 minutes ago from Northamptonshire, England

  @mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 8 minutes ago from Wellingborough, England

  I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.

• 
  Darren Carson (@DazCarson68) reported 10 minutes ago from Corby, England

  @virginmedia hi, I know you are dealing with t.v. issues but I need to talk to someone regards a missing mobile phone that Yodel have lost, will this be possible?

• 
  Darren Carson (@Bobby_Dazzler68) reported 14 minutes ago from Corby, England

  @virginmedia Basically on 500mb package but getting below half of that speed. Tv service poor as on demand constantly drops out, ave twice during a film.

• 
  Mark Augustus (@markaugustus99) reported 18 minutes ago from Burton Latimer, England

  @virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?

• 
  Cazzlar!! (@cazzlar1985) reported 19 minutes ago from Burton Latimer, England

  @virginmedia @peterlealfc That link doesn't work!

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 20 minutes ago from Wellingborough, England

  @virginmedia any help. I raised this on the app but not response/its been cleared any help

• 
  Garry Solomon Photography (@gsolomonphoto) reported 21 minutes ago from Rushden, England

  @virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?

• 
  Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported 22 minutes ago from Northamptonshire, England

  @virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.

• 
  edan (@_edan) reported 22 minutes ago from Northamptonshire, England

  @virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.

• 
  Tyler Quantrill (@TylerQ2001) reported 31 minutes ago from Rushden, England

  @virginmedia No known issues in the area, and then the services test doesn’t work either? 😕

• 
  Sandeep Takhar (@sandeeptakhar9) reported 33 minutes ago from Northamptonshire, England

  @virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?

• 
  Justine (@Just_Woodbridge) reported 35 minutes ago from Wellingborough, England

  @virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.

• 
  The JodFather (@Paul_W_Young) reported 38 minutes ago from Corby, England

  Thankyou @virginmobile for threatening legal action & forcing me to pay £135 for a mobile phone service we thought was cancelled. No calls/data used since March but you insisted. Net result is you’ve lost a loyal @virginmedia customer too. All services cancelled. Good riddance🖕

• 
  Jamie Nairn (@covrules) reported 39 minutes ago from Northamptonshire, England

  @virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.

• 
  edan (@_edan) reported 40 minutes ago from Northamptonshire, England

  @virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.

• 
  Darren Carson (@Bobby_Dazzler68) reported 40 minutes ago from Corby, England

  @virginmedia I understand that takes 28 days which will be 3 months with sub standard service, not exactly a quick resolution

• 
  Garry Solomon (@gsolomonphoto) reported 48 minutes ago from Rushden, England

  @virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!

• 
  Gary Cross (@garycross) reported 50 minutes ago from Corby, England

  @virginmedia why advertise your call centre being open til 8PM if you're hanging up on me at 19:10? Having issues with my TV and your online tools aren't doing anything.

• 
  Sophie Stewart (@SophieRebecca93) reported 57 minutes ago from Corby, England

  Really @virginmedia been on hold for 40mins for you to terminate the call due to “technical difficulties”! What surely you knew that when we called! Your customer care is shocking 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Boost The Budget UK (@BTBUKCOMP) reported 2 minutes ago

  @virginmedia I can’t get into my account or get help in anyway please advise

• 
  Zoe Smith (@ladyspeakerz) reported 2 minutes ago

  @andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 3 minutes ago

  @virginmedia @D4N7O Rubbish, not working here either

• 
  Craig (@Scrumpyjackfan) reported 3 minutes ago

  After 25 years with @virginmedia it’s time to say 👋. Relocating your customer services to SE Asia a few years back was a stupid move, I have wasted hours waiting and talking to your reps. Even now I must do the leg work to find a better deal. You should be phoning me to keep me.

• 
  Shardon (@shardon1980) reported 6 minutes ago

  @virginmedia Issue still not fixed . your compensation is £10.34 a day . What about subscription services like Netflix etc . I’ve had to use data from my phone to work, this is unacceptable in an age where everything is WiFi. Also no contact from your team. This is a major issue in the area

• 
  Richard O'Shea (@RichardOShea) reported 6 minutes ago

  @virginmedia I have a Virgin TV V6 Box with lots of tivo recordings. I received an email today stating that I need to upgrade as my v6 service will stop soon. Please advise when, so I can plan ahead. Thanks.

• 
  Dale Ash (@discoDA1875) reported 12 minutes ago

  @virginmedia Sky Sports Plus not working. Sort it out.

• 
  Tom (@tommoyiddo) reported 12 minutes ago

  @JKloppsKop @PolitlcsUK Virgin Media isnt a subscription service. Its a telecommunications service. You get 14 days from when you sign up to their services by phone or online already.

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 12 minutes ago

  @cw_fc26 Same here, Virgin Media issue

• 
  Roy Cadge (@RoyCadge) reported 17 minutes ago

  @virginmedia Try no, I don't have time for your company anymore! Had a hour call and as the person did like me saying come back with a better offer they hung up on me! Not very good customer service team! Now removed me from all your systems! Do not hold my data anymore!