Virgin Media outages and service status in Old, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Old, including 0 direct reports.
- The most common problems reported in this area mention TV, Wi-fi, and Internet.
- The most recent signal from this area was received Jun 4, 10:12 PM GMT+1.
- TV (42%)
- Wi-fi (31%)
- Internet (15%)
- E-mail (8%)
- Total Blackout (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Old, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Old, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Corby, and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering
|
Total Blackout | 5 days ago |
|
Northampton
|
Wi-fi | 10 days ago |
|
Northampton
|
Wi-fi | 10 days ago |
|
Northampton
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Old, England
Latest outage, problems and issue reports in Old and nearby locations:
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Michael O'Gorman (@mogfood) reported from Northamptonshire, EnglandHi @virginmedia you have been utterly appalling. I have been trying to contact someone you about my complaint since 9/1/23 and you’ve fobbed me off. Terrible service.
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Ismadder (@Ian_Loveshack) reported from Northamptonshire, England@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
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Tyler Quantrill (@TylerQ2001) reported from Rushden, England@virginmedia broadband down? Woke up with it connected but not working at all?
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George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England@virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!
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Darren Carson (@DazCarson68) reported from Corby, England@virginmedia Hard to cancel when SMS, text and phone never answered
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Trushār Patel (@trushar108) reported from Wellingborough, England@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England@virginmedia any help. I raised this on the app but not response/its been cleared any help
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L is 4 Learning (@Lis4learning) reported from Market Harborough, England@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Sonia Mathieson (@Super_Sonic2010) reported from Corby, England@virginmedia I have no doubt you'll be on it. Been quite some time now. Just wondered if there was an end to issues in sight.
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia No, basically I upgraded my BB a few months ago and the service actually has got worse. I now struggle to maintain a signal in upstairs rooms and Netflix etc constant drop outs
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Clare Elsby (@elsby_clare) reported from Northamptonshire, England@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
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Sonia Mathieson (@Super_Sonic2010) reported from Corby, England@virginmedia can you help? Can't log onto my mobile account using the details set in my email bill, no one available to answer my call and help section on website showing error 404. Looking to upgrade or cancel. Are you having difficulties
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james (@savagej84) reported from Rushden, EnglandGive up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
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Lee McRae (@leemcrae76) reported from Northamptonshire, England@virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.
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Steph (@stephylouise) reported from Desborough, England@virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.
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Hilary Scott (@nosylocaljourno) reported from Northamptonshire, EnglandUpdate: Pretty p*ssed off on a Friday, after a crappy week, that @virginmedia, who said broadband and TV would be fixed by 5.45, then 9.45, now saying 10am tomorrow. Don't send me best wishes, just sodding fix it. #noTV, #noWifi #moneyfornothing
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Ollie Toogood (@OllieToogood) reported from Northamptonshire, England@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia hi, please can you advise your complaint procedure
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Richard Fisher (@RichardPFisher) reported from Wilby, EnglandYay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.
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Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England@virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ﾌㄖ卄几 卩丨ᎶᎶ千ㄖ尺ᗪ 🇬🇧 (@Johnpiggford) reported@virginmedia hi virgin, how do I get my ancient hub 3 router upgraded. It's struggling with network congestion and devices keep loosing connection. Your website suggests I can get an upgrade but doesn't say how...
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Anne-Marie Evans (@BrookesMarie) reported@virginmedia please can someone contact me we have been on the phone for over an hour - give number for IT service to be told they don't deal with customers - given another number which is now out of use
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Emma ✞ 🦌 (@emmawhufc42) reportedI’m trying to cancel Netflix but now I have to call virgin media because it’s through them I’ll be back in six hours once I’m off the phone
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Takezo Shinobi (@Tiger_Tear) reported@MartinSLewis Yesterday done it with my sim contracts. Got them down from £17 to £13 each and with more data. Also I usually haggle with Virgin Media every 18 months. Been maintainin my broadband contract at £48 per contract for the last 5 years. - highest bandwith too.
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RM argyrim.bluesky.social (@ArgyriM) reported@Lulette5772 @virginmedia Very bad @virginmedia The opposite of customer centric (customer abusive ?)
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pentor coley (@PentorC32526) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Becky (@chibs9184x) reported@virginmedia need to speak to you lot about something. Been told one thing by your customer service agent, and this hasn’t been followed through (do have copy of the web chat to prove this also!) 😤
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Grazie (@graziegee999) reported@virginmedia complete and utter terrible service. On phone for just shy of 2 hours on Tuesday, still awaiting management to return my call that was promised with 48hrs maximum 😡😡 dont promise what ya cannot deliver!!!!!
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alexander jordan (@alexanderjordan) reported. @virginmedia network down since Tuesday. Entirely down Tuesday, intermittent Wednesday, down again today, you keep changing the status and then advise to wait 21 hours to book an engineer, that would mean earliest visit Monday provided you don’t change the status again.
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Paul Erasmus (@Paul__Erasmus) reported@virginmedia How do I cancel my account? 🤔 So tired of sitting on a never answered 0345 phone number to talk to a representative. Very bad service.