Virgin Media Outage Report in Old, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Old, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Old, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Rushden, Corby and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Total Blackout | |
| Kettering |
Internet | |
| Northampton |
Internet | |
| Kettering |
Internet | |
| Kettering |
Internet | |
| Northampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Old, England
Latest outage, problems and issue reports in Old and nearby locations:
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Things I have done whilst currently being on hold waiting to speak to @virginmedia (all true) Had a shower Made a cup of Tea Heated up and eaten my dinner Things I plan to do now.... Take a long weekend break Get married.......again Switch to a new supplier.....hang Up!!!!!!
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
So broadband is down and has been all yesterday and today so check status shows No known issues, so call @virginmedia only to be told expected fix date is 13th!!!!!! A week in this day and age!!!! Unbelieveable!!! #FinalStraw been a loyal customer but service has been poor lately
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia Still not working.
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steve chester
(@stedge27) reported
from
Broughton, England
@scalvini07 @SkyUK No never #virginmedia is shit and we can't get it here. Have been constantly updated with the progress from @SkyUK and are now back online
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Donna Scott
(@wishusdonna) reported
from
Northamptonshire, England
@virginmedia I got a message from you yesterday saying the local issues were fixed, but the broadband keeps going again today.
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia @paul95584796 Not working still for me AGAIN! 2 full days! And. U have the cheek to text saying tarrifs going up!
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Please pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia You’re WiFi is shocking. Instagram doesn’t load, or is really slow. 📱
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
Yay @vmbusiness yet another outage. Not impressed at all.
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
@virginmedia Try telling that to the kids on school holidays!!! Its more ive not had any updates as I requested to keep me up to date! Really poor service, it will be quicker to leave to another provider!
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia You’re WiFi is shocking. Instagram doesn’t load and is really slow. 📱
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Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.
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Darren Wood
(@7240Wood) reported
from
Corby, England
@virginmedia Finally answered after 18 minutes. Very long time to wait also have had a fault with my V6 box . Have arranged for a technician to come out and fix it.
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Robert
(@robjmann301) reported
from
Northamptonshire, England
Dear @SkyUK despite buying a booster and following all your advice your internet is still shit so its time to see what @virginmedia have to offer
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MelloFox
(@DelanceyUK) reported
from
Northamptonshire, England
@virginmedia I have one phone.. My husband has one phone.. neither of them can receive a call or make a call from most parts of the house. Calls drop if we move away from doors or front window upstairs. I'll try text support.
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Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I was told yesterday in a webchat that the issue is in the area and not with my phone! Apprently in the area I live you are doing enhancements or something which is the cause of the issue!
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Phil
(@mummbler67) reported
from
Northamptonshire, England
I seem to be having trouble getting Britain's Got Talent on @virginmedia. Oh dear what a shame never mind #BGTFinal #shite
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MrNiceGuy
(@gavincrowe) reported
from
Corby, England
@virginmedia your broadband and TV packages are far too expensive for the services received. Yet AGAIN my HBB has gone down is as many days weeks and months. Reliability is terrible and I'm paying £121 and have just been told your putting it up AGAIN in September. Total Joke!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bee 🐝
(@Bee_Cetin) reported
I don’t understand how a network provider can trigger such stress and anxiety. Iv been trying sort out my issue with @virginmedia for the last 2 months. And guess what they have no clue either. I don’t have any services or equipment but you put my account as active. How stupid !
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PFO
(@P_F0) reported
The customer service from @virginmedia and @O2 as part of their volt package is absolutely shocking and the ease of contacting them to resolve and issue is horrendous. @Ofcom #poorcustomerservice #timewasters
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Loz Perugini
(@LozzyPurry) reported
@virginmedia @YodelOnline no resolution.
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James Lawes
(@JLawes6) reported
@virginmedia This seemed to correct the problem, some old cached version of the site was loading. After deleting my history from the past few weeks, it worked.
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gee
(@gee97575787) reported
@virginmedia Cannot add to system doesn’t allow it as existing customer , was pass onto 5 different people with no success now I have to go through complaints department , a bit of a joke Worst then SKY which I was previously on
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Frank Murphy
(@c0w8mycap) reported
I’ve just heardnn virginmedia off someone in the know that the battery loses 20% of its charge in really cold weather?! They should have taken that into account for us poor buggers in Scotland 🥶
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Jagga Singh
(@jagga_singhgill) reported
@virginmedia Nothing has been resolved or any resolutions provided. Thankfully I will be able to escalate these issues to CISAS and have them further my complaint.
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𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ
(@MATTYB00SH) reported
from
Burnley, England
@virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet
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Bee 🐝
(@Bee_Cetin) reported
@virginmedia Yes Iv been waiting since the 15th of October the engineers came and couldn’t do it and said they would need to rewire. Which is fine but nothing has been sorted since the 15th of October and Iv been charged for a service I don’t have. I want a call from a manager immediately.
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Gemma-Louise
(@awesome_squib) reported
@virginmedia I finally have service today, albeit very slow but my upload speed is currently 2.58Mbps. It has been incredibly low all morning. I am unable to connect to any video calls & meetings. What needs to be done to get the upload speed back up? #urgent #WorkFromHome