Virgin Media

Virgin Media Outage Report in Old, Northamptonshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Old, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Old, Northamptonshire, England 08/28/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Old, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Wellingborough, Corby, Kettering and Market Harborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomWellingborough Internet
United KingdomCorby Internet
United KingdomNorthampton Total Blackout
United KingdomNorthampton Internet

Community Discussion

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Virgin Media Issues Reports Near Old, England

Latest outage, problems and issue reports in Old and nearby locations:

  • elsby_clare Clare Elsby (@elsby_clare) reported from Northamptonshire, England

    @virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!

  • savagej84 james (@savagej84) reported from Rushden, England

    Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money

  • SamCook1980 Sam Cook (@SamCook1980) reported from Northamptonshire, England

    @virginmedia Help please After 30 mins on the phone to a call centre ive got nowhere

  • GMac1985 Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!

  • Benjel85 Ben jelley (@Benjel85) reported from Northamptonshire, England

    @virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬

  • spurs6720 Chris Davis (@spurs6720) reported from Wellingborough, England

    @virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view

  • nightingalerb james nightingale (@nightingalerb) reported from Irchester, England

    @virginmedia Can’t even open the outages page... (using mobile network)

  • _edan edan (@_edan) reported from Northamptonshire, England

    @virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.

  • petethepert43 Petethepert. (@petethepert43) reported from Rushden, England

    @skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!

  • GMac1985 Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.

  • Ian_Loveshack Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing

  • MickRooksby Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England

    @virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer

  • simoneperrin123 Simone Perrin (@simoneperrin123) reported from Wellingborough, England

    @VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting

  • _edan edan (@_edan) reported from Northamptonshire, England

    @virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.

  • biffa50 Kevin (@biffa50) reported from Northamptonshire, England

    @virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest

  • MickRooksby Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England

    @virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!

  • nosylocaljourno Hilary Scott (@nosylocaljourno) reported from Northamptonshire, England

    Update: Pretty p*ssed off on a Friday, after a crappy week, that @virginmedia, who said broadband and TV would be fixed by 5.45, then 9.45, now saying 10am tomorrow. Don't send me best wishes, just sodding fix it. #noTV, #noWifi #moneyfornothing

  • RichardPFisher Richard Fisher (@RichardPFisher) reported from Wellingborough, England

    .@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡

  • Ian_Loveshack Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ellis_capon Ellis Capon (@ellis_capon) reported

    Have @O2 partnered with @virginmedia to deliver terrible service? O2 Signal in London has been awful the past few days

  • ThePhoenixVents The Phoenix (@ThePhoenixVents) reported

    @Virginmedia Fix your God damn internet service!!! If my internet ever cuts out during a code deployment to a government server, I'm holding you accountable for for any downtime!!!

  • HushamMemar Husham Memar (@HushamMemar) reported

    @virginmedia Your stupid internet crash everyday at 10 pm to 12 am every night for the last one month now. And your stupid check says nothing wrong. Everyday. And no one to talk to.

  • PIEMAN Simple Simon (@PIEMAN) reported

    You’d think that an awards show sponsored by an ISP would have everyone on a decent connection?! Piss-poor @virginmedia @BAFTA

  • Only_Khumo September (@Only_Khumo) reported

    I have been with u for years now and don’t have any plans of leaving but lately my internet keeps going off and had to keep restarting the router…please help @virginmedia

  • JeanOloan Jean O'Loan (@JeanOloan) reported

    @shut_up_stewart @virginmedia I watch a lot of shows on my iPad. I have BT internet and never have a problem.

  • Steady_ 𝕊𝕥𝕖𝕒𝕕𝕪 (@Steady_) reported

    @CarnitorPrime @MKanto141 @virginmedia It took me taking them to the Ombudsman to get them to fix their shite. Sadly, you have to go through their complaints procedure first and once you have a "Final Response" you can then pursue it further with them. (P.S. I had the same issue and they refunded 50% of paid funds)

  • OliphantWullie Wullie Oliphant (@OliphantWullie) reported

    @virginmedia You just HAVE to be joking!!! Your service is ABSOLUTELY dire!! KY11 9XH has been on and off for weeks now and when I complain you send me wee texts with list of numbers. This happened two year ago and it's back with a vengeance.

  • sallison1502 shaunLUFC-fan (@sallison1502) reported

    @virginmedia @MichaelaCoel Why is it you are happy to tweet about this crap but when you have issue with your network or service you don't tweet at to your customers?

  • OhBartsimpson Bartholomew Simpson (@OhBartsimpson) reported

    @virginmedia my daughter has been with you for 4 years and is 12 months into an18month contract. Having to move home but you are not servicing new address so has to cancel and you want £180😡 And 2 hrs on phone waiting😡Come on show some loyalty and reconsider