Virgin Media Outage Report in Old, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Old, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Old, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Corby and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Wi-fi | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Kettering |
Internet | |
| Northampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Old, England
Latest outage, problems and issue reports in Old and nearby locations:
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
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Chris Davis
(@spurs6720) reported
from
Wellingborough, England
@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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james
(@savagej84) reported
from
Rushden, England
Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....
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Ben jelley
(@Benjel85) reported
from
Northamptonshire, England
@virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬
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Simone Perrin
(@simoneperrin123) reported
from
Wellingborough, England
@VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working
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Sam Cook
(@SamCook1980) reported
from
Northamptonshire, England
@virginmedia Help please After 30 mins on the phone to a call centre ive got nowhere
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Wellingborough, England
@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
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Kevin
(@biffa50) reported
from
Northamptonshire, England
@virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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Petethepert.
(@petethepert43) reported
from
Rushden, England
@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡
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Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
Update: Pretty p*ssed off on a Friday, after a crappy week, that @virginmedia, who said broadband and TV would be fixed by 5.45, then 9.45, now saying 10am tomorrow. Don't send me best wishes, just sodding fix it. #noTV, #noWifi #moneyfornothing
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
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James Jackaman
(@jacko_1989) reported
from
Northamptonshire, England
When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
.@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡
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james nightingale
(@nightingalerb) reported
from
Irchester, England
@virginmedia Can’t even open the outages page... (using mobile network)
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Todd
(@simontodd89) reported
@virginmedia WI-FI is so ****, I've lost count the amount of times its ****** up the last couple of days.
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19818
(@shahshuaib7) reported
@virginmedia sort this crap Internet out. 5th time this week. And you want to increase your prices as well. Time to switch to @bt_uk
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TeddiesAndCakes
(@TeddiesAndCakes) reported
@virginmedia for about a week now I've had spotty internet terrible TV service and no phone line. How do I go about seeking compensation for this awful service.
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Loulouland 🏴 🇮🇪
(@landloulou) reported
@virginmedia you will be charging me thousands that you owe me money. Just for the record I will settle this ‘debt’ when you settle mine. I’ve been with you for years and have paid OVER £14,000 for your services and you treat me Mike this. Threatening me with THE BIG BOYS doesn’t intimidate
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Derek Douglas
(@pye1903) reported
@virginmedia Not good enough, id like a date, the issue doesnt qualify for compensation, hkwever i feel im due somethjng
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IS JOL BACK YET?🧑🏻🦲
(@LidlLevysTHFC) reported
I’ve asked for help and they won’t give it @virginmedia @PAPYRUS_Charity and I would like to place the blame on them for finally tipping me over the edge in life. Inhuman disgusting company @Ofcom
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Rory Smith
(@RoryJHS) reported
@virginmedia I have a Virgin Mobile SIM in a Google Pixel 6. Can you explain precisely how to connect it? What PEAP method should I select? If I use SIM it will not connect. It seems from looking online many people are having the same problem
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Derek Douglas
(@pye1903) reported
@virginmedia Well whats the estimated fix date, its very frustrating
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MadameWTAFHeap 🇺🇦🕷
(@MadameTrashheap) reported
This is getting ridiculous @virginmedia - once again broadband is malfunctioning. 4th time this week. There is no excuse for this lack of service, especially when prices are increasing. And no amount of calls or technicians seem to fix the issue...
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Diz
(@Dizwod) reported
@virginmedia Kind of missing the point. You increased prices. To improve service. You remove services and then degrade the service had (lots of drops and slowness) then these outages too And hard to call when your number didn't work!