Virgin Media Outage Report in Old, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Old, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Old, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Corby, Northampton, Rushden, Kettering, Wellingborough and Market Harborough.
| City | Problem Type | Report Time |
|---|---|---|
 Corby |
Internet | |
| Northampton |
||
| Rushden |
Internet | |
| Northampton |
TV | |
| Kettering |
||
| Rushden |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Old, England
Latest outage, problems and issue reports in Old and nearby locations:
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james nightingale
(@nightingalerb) reported
from
Irchester, England
@virginmedia Can’t even open the outages page... (using mobile network)
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Russell Leak
(@RussellLeak) reported
from
Northamptonshire, England
@virginmedia once again the service is down. Worst ISP I have every had #worstisp
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Simon
(@xBarnseyyy) reported
from
Northamptonshire, England
Virgin media down again 🙃
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing
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Clare Elsby
(@elsby_clare) reported
from
Northamptonshire, England
@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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Garry Solomon
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
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Stephen Szmidt
(@sszmidt199) reported
from
Northamptonshire, England
@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
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Chris Davis
(@spurs6720) reported
from
Wellingborough, England
@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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Chiedozie Hez
(@Unchain_Warrior) reported
from
Northamptonshire, England
@virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
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james
(@savagej84) reported
from
Rushden, England
@virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brad PNG-Tuber Debut 27/01/2022
(@BradachGaming) reported
My Internet might be sorted my 10 pm it's 1pm now 9 hours @virginmedia why is that ok by any standards if you are aware of a issue why wait that long to send a engineer to sort it, what a joke you
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Claire 😷
(@clairelouise_99) reported
Virgin Media broadband seems to be down in BD18, due to be fixed by 6pm according to their website. Anyone else having problems?
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Holly Braisher
(@HolBraish) reported
@virginmedia Should have been immediately. Already an existing customer. Agent did a credit check, read out T&Cs statement and have already received email from O2 but no confirmation from Virgin.
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LewTee
(@LewTeeCoD) reported
@Aromaa__ Or that poor bastard is just on Virgin Media and now everyone thinks he cheats.
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Vince Williams🇦🇺🇪🇺💿
(@Golfyfun) reported
@virginmedia Why do you make it so hard to speak to someone at VM? I have wasted 30mins trying to get an issue sorted via your rubbish website. No contact numbers or even a chat option? I pay over £110 a month and get no support! Please contact me asap!
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John Relen
(@JohnRelen1) reported
@virginmedia I tried this link the link crashed, on checking the service I notice many of customers have had their box upgraded and me with a box keeps crashing, I am getting nearer to having sky,first I will talk to my son about it
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Chris Cooper💙 〓〓 💚📻📺⚽🏈🏏🍓🥔🧅🥬🍅🥦🧄🥒🌻
(@ChrisCoopsSport) reported
@virginmedia The status page says there are faults. The recorded message says "we're improving our network so we can give you the best service possible. This means that you'll be experiencing a loss of your TV & broadband services". Why not alert people IN ADVANCE though?
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Andrew Mould
(@mouldymouldy) reported
Anyone out there from @virginmedia willing to help a customer?
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tommyblueboy
(@tommyblueboy2) reported
@virginmedia crap service hung up on after 1 hour on phone.still not sorted.
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$p
(@ameenp007) reported
@virginmedia Just to clarify - even though I have right to cancel, I would have to pay for 30 days after I tell them to cancel. So would have to pay until Feb 17th. But with the cancellation charges waived off. 😢I thought I would have to pay just this month's payment. @virginmedia