Virgin Media outages and service status in Old, England

Problems in the last 24 hours in Old, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Old, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, Corby, and Wellingborough.

City	Problem Type	Report Time
Northampton	Wi-fi	5 days ago
Kettering	Wi-fi	6 days ago
Corby	Internet	8 days ago
Northampton	Internet	9 days ago
Corby	Internet	17 days ago
Corby	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Old, England

Latest outage, problems and issue reports in Old and nearby locations:

• 
  Joe Spencer (@JoeSpen05256454) reported 3 seconds ago from Northamptonshire, England

  @virginmedia 3 times this week I’ve tried to cancel my contract, 3 phone calls, all of which I get cut off from when I mention the word ‘cancel’!! Coincidence? Strange how I don’t get cut off during the long time I’m on hold!?! 🤔

• 
  Richard Fisher (@RichardPFisher) reported 1 minute ago from Wilby, England

  Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.

• 
  Benji (@Bdayboom) reported 3 minutes ago from Finedon, England

  @virginmedia Thanks for the response but can't see any reference to subtitles not working.?

• 
  erika lesley neale (@erikalesleyneal) reported 5 minutes ago from Rothwell, England

  @virginmedia Hi I was wanting to cancel my order because I have changed my mind

• 
  Darren Carson (@Bobby_Dazzler68) reported 8 minutes ago from Corby, England

  @virginmedia I've been trying to resolve a BB speed, patchy t.v. services issue for several weeks and am getting passed from dept to dept, unfortunately customer service isn't great tbh

• 
  L is 4 Learning (@Lis4learning) reported 9 minutes ago from Market Harborough, England

  @virginmedia is there a problem with your website? I keep clicking on links and not working. I have a problem with my broadband.

• 
  Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported 10 minutes ago from Rushden, England

  @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

• 
  Mark Augustus (@markaugustus99) reported 11 minutes ago from Wollaston, England

  @virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.

• 
  Equinox Disco (@DiscoEquinox) reported 23 minutes ago from Northamptonshire, England

  @richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout

• 
  Jamie Nairn (@covrules) reported 24 minutes ago from Northamptonshire, England

  @virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!

• 
  Tyler Quantrill (@TylerQ2001) reported 28 minutes ago from Rushden, England

  @virginmedia broadband down? Woke up with it connected but not working at all?

• 
  Simon (@xBarnseyyy) reported 34 minutes ago from Northamptonshire, England

  Virgin media down again 🙃

• 
  Justine (@Just_Woodbridge) reported 35 minutes ago from Wellingborough, England

  @virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.

• 
  edan (@_edan) reported 36 minutes ago from Northamptonshire, England

  @virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.

• 
  Equinox Disco (@DiscoEquinox) reported 39 minutes ago from Northamptonshire, England

  @virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money

• 
  Joe Spencer (@JoeSpen05256454) reported 44 minutes ago from Northamptonshire, England

  @virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless

• 
  Cliona (@lewis14cliona) reported 49 minutes ago from East Haddon, England

  Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?

• 
  K (@YourRedHead69) reported 51 minutes ago from Corby, England

  Nice one.. weekend, lockdown and WFH and @virginmedia goes down. 🙈😠

• 
  J Δ (@jamesagraphics) reported 58 minutes ago from Northamptonshire, England

  @virginmedia 5 days without broadband after being told the issue will be fixed in 5 hours! SORT it the hell out!!

• 
  Privatenugget (@Privatenugget2) reported 59 minutes ago from Irthlingborough, England

  @tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun (@shauny67) reported 3 minutes ago

  @virginmedia @paulpresenteruk Never use ring door bell over WiFi why cos only works on 2.4ghz & Virgin like all providers combine 2.4 & 5ghz together would need to split them & set a static IP address for the ring door bell on 2.4ghz. best option is ethernet to a POE switch for data & power

• 
  David Richards (@DWRICHARDS) reported 3 minutes ago

  @virginmedia Thanks so much. Who should I ask for?! Current promise via Chat is a chq within 30 days. The problem with contacting Virgin Media by phone or online when you are a former customer chasing a refund is that it is difficult to get past your security checking if it's an old a/c.

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 5 minutes ago

  @virginmedia hi there last few days my Internet has cut off between 3 to 7 when its been really warm this has happened before and yous have let me leave free of charge as it was never sorted out now its happening again been since Dec but was ok intill the good weather.

• 
  Daniel (@reniferlopez) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Seno (@SenosLIVE) reported 13 minutes ago

  @virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers

• 
  Asa McGrath (@amcgrath1uk) reported 17 minutes ago

  @virginmedia I know that there’s an issue in the area. It went early this morning. I’ve seen the spike of reports. I’ve seen the bot say it’s gonna get fixed. Then the bot is saying the issue is with our box. Even though I know there’s tons in the area still having issues. Basically, it lies

• 
  NJS (@NJS0580) reported 19 minutes ago

  @virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.

• 
  Kevin Blades (@kcblades) reported 20 minutes ago

  @virginmedia NE28 broadband appears down. I work from home. So any updates?

• 
  Asa McGrath (@amcgrath1uk) reported 22 minutes ago

  Well done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then

• 
  Turkish 🇹🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Turkish_hackney) reported 23 minutes ago

  @virginmedia spoke to your customer service not long ago and the person couldn’t understand me. Why do you hire people that don’t understand basic English sorry to say. And your services are rubbish by the way, I will be cancelling