Virgin Media Outage Report in Old, Northamptonshire, England

Problems in the last 24 hours in Old, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Old, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Wellingborough, Kettering, Corby, and Rushden.

City	Problem Type	Report Time
Northampton	Internet	6 days ago
Northampton	Wi-fi	6 days ago
Northampton	Wi-fi	7 days ago
Wellingborough	Phone	9 days ago
Wellingborough	Internet	12 days ago
Kettering	Wi-fi	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Old, England

Latest outage, problems and issue reports in Old and nearby locations:

• 
  Donna Scott (@wishusdonna) reported 4 minutes ago from Northamptonshire, England

  @virginmedia I got a message from you yesterday saying the local issues were fixed, but the broadband keeps going again today.

• 
  Kate/Lin (@GypsyEilid) reported 12 minutes ago from Irthlingborough, England

  @virginmedia I was told yesterday in a webchat that the issue is in the area and not with my phone! Apprently in the area I live you are doing enhancements or something which is the cause of the issue!

• 
  Brian John Thompson (@bleedingmoody) reported 12 minutes ago from Northamptonshire, England

  @virginmedia Done all that a hundred times and checked all the cables it’s still crap!!

• 
  James Jackaman (@jacko_1989) reported 12 minutes ago from Northamptonshire, England

  When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄

• 
  Richard Fisher (@RichardPFisher) reported 15 minutes ago from Wellingborough, England

  @vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.

• 
  -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported 16 minutes ago from Northamptonshire, England

  So broadband is down and has been all yesterday and today so check status shows No known issues, so call @virginmedia only to be told expected fix date is 13th!!!!!! A week in this day and age!!!! Unbelieveable!!! #FinalStraw been a loyal customer but service has been poor lately

• 
  MrNiceGuy (@gavincrowe) reported 20 minutes ago from Corby, England

  @virginmedia your broadband and TV packages are far too expensive for the services received. Yet AGAIN my HBB has gone down is as many days weeks and months. Reliability is terrible and I'm paying £121 and have just been told your putting it up AGAIN in September. Total Joke!

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 20 minutes ago from Wellingborough, England

  @virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...

• 
  Dion (@dplosky) reported 30 minutes ago from Irthlingborough, England

  @virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working

• 
  Rob (@RobRobbedford) reported 32 minutes ago from Northamptonshire, England

  @virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker

• 
  MelloFox (@DelanceyUK) reported 33 minutes ago from Northamptonshire, England

  @virginmedia I have one phone.. My husband has one phone.. neither of them can receive a call or make a call from most parts of the house. Calls drop if we move away from doors or front window upstairs. I'll try text support.

• 
  -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported 35 minutes ago from Northamptonshire, England

  @virginmedia Try telling that to the kids on school holidays!!! Its more ive not had any updates as I requested to keep me up to date! Really poor service, it will be quicker to leave to another provider!

• 
  Kate/Lin (@GypsyEilid) reported 35 minutes ago from Irthlingborough, England

  @virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.

• 
  -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported 40 minutes ago from Northamptonshire, England

  Please pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill

• 
  steve chester (@stedge27) reported 42 minutes ago from Broughton, England

  @scalvini07 @SkyUK No never #virginmedia is shit and we can't get it here. Have been constantly updated with the progress from @SkyUK and are now back online

• 
  Darren Wood (@7240Wood) reported 42 minutes ago from Corby, England

  @virginmedia Finally answered after 18 minutes. Very long time to wait also have had a fault with my V6 box . Have arranged for a technician to come out and fix it.

• 
  Nick Goodjohn (@nickgoodjohn) reported 43 minutes ago from Corby, England

  @papajdog_ @bt_uk @virginmedia BT were the worst when we were with them, haven’t had an issue with Virgin so far though

• 
  Rob (@RobRobbedford) reported 44 minutes ago from Northamptonshire, England

  @virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!

• 
  -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported 56 minutes ago from Northamptonshire, England

  Things I have done whilst currently being on hold waiting to speak to @virginmedia (all true) Had a shower Made a cup of Tea Heated up and eaten my dinner Things I plan to do now.... Take a long weekend break Get married.......again Switch to a new supplier.....hang Up!!!!!!

• 
  Richard Fisher (@RichardPFisher) reported 59 minutes ago from Wellingborough, England

  Yay @vmbusiness yet another outage. Not impressed at all.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  F (@austinthebruce) reported 8 minutes ago

  @virginmedia you make it impossible for customers to cancel as no one can reach your retentions team. Do you actually read your tweets. They are all negative.

• 
  Market Gem 💎🤲🏼 (@marketgem) reported 10 minutes ago

  @Hendi213 @virginmedia Funny you say this @Hendi213 I signed up to a package for new customers and they simply cancelled it for me as an existing customer of 12 years via email. I’ve been paying premiums but have moved to Sky now and it’s much better & cheaper.

• 
  Faraz Hafez (@FarazHafez) reported 12 minutes ago

  @virginmedia hey there please can you look into my network issue. Since the beginning of this year around the 2/1/2022 my 4G has stopped working around my house/street. Past 4 years it’s been working fine but I have to switch to 3G to get internet. Any help??

• 
  Maxwell Gillespie (@MaxwellGillesp1) reported 12 minutes ago

  @tommyinnit Your landlord is like “if problem call on the magic telephone of dialling” also if you need an adapter for the wall they’re really cheap and if you need an adapter for the router if it’s virgin media then there’s always an adapter in the box for the router

• 
  david overfield (@daoverfield) reported 13 minutes ago

  @virginmedia Need to sort out our WiFi first instead of fobbing us off with no issues our end!

• 
  dame philhellena (@philhellena) reported 13 minutes ago

  @virginmedia In addition, the Hub 4 is not wifi 6 enabled and cannot support the 1gb I am paying for. I requested a hub 5 and yet am told they are not being sent out to ‘select’ households. 😡

• 
  Celia_O (@CeliaEquality) reported 15 minutes ago

  @cokefour @virginmedia Poor show.

• 
  Roy Hallett (@RoyHallett14) reported 15 minutes ago

  @virginmedia No I did not and I really don’t want to spend an hour on the phone again, can you help?

• 
  Ryan Janes (@ryryjanes) reported 17 minutes ago

  @virginmedia are just terrible. Our prices are going up, our broadband keeps dropping out and I've been trying to contact to cancel or get a better deal the last few days with no luck. Awful customer service.

• 
  Phil (@prj357) reported 19 minutes ago

  @virginmedia TV and broadband service has been terrible all night. Are there works going on? SE19