Virgin Media

Virgin Media Outage Report in Wellingborough, Northamptonshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wellingborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wellingborough, Northamptonshire, England 05/28/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wellingborough, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Northampton, Kettering, Rushden and Wellingborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomBedford Wi-fi
United KingdomNorthampton Wi-fi
United KingdomNorthampton Internet
United KingdomKettering Internet
United KingdomBedford Internet
United KingdomBedford Internet

Community Discussion

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Virgin Media Issues Reports Near Wellingborough, England

Latest outage, problems and issue reports in Wellingborough and nearby locations:

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

  • leemcrae76 Lee McRae (@leemcrae76) reported from Northamptonshire, England

    @virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia *poor

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.

  • RichardPFisher Richard Fisher (@RichardPFisher) reported from Wilby, England

    Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

  • DiscoEquinox Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout

  • leemcrae76 Lee McRae (@leemcrae76) reported from Northamptonshire, England

    @virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?

  • DiscoEquinox Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901

  • russsanders2 russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia customer service not answering phone. How you expect to keep customers.

  • russsanders2 russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia I have been told that my bill will rise by £20. What a joke. Sky here we come. Constant issues with virgin.

  • DiscoEquinox Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for

  • NICKJSIMONS Nick Simons (@NICKJSIMONS) reported from Bedford, England

    @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

  • cazzlar1985 Cazzlar!! (@cazzlar1985) reported from Burton Latimer, England

    @virginmedia @peterlealfc That link doesn't work!

  • DiscoEquinox Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nickz90 NICK (@Nickz90) reported

    @virginmedia down on xmas day, pretty much sums up 2020

  • grayte @grayte (@grayte) reported

    2020 Xmas , @virginmedia went out in my area so watching Freeview, all good so far. The the movie we're watching had threatened to kill the dog 🐶. Dog better survive or my my ma will rattle some poor CS agent on the phone tomorrow. #dontkillthedog

  • matthew74447311 Matt Houghton (@matthew74447311) reported

    @tonight__we_fly @virginmedia They’re **** pal, worst braodband company going. Not only is the WiFi ****; but their support services are even worse!

  • Phaalman Mark Howard (@Phaalman) reported

    When contract finishes I'm not renewing VIRGIN MEDIA have the worst customer service in the universe

  • s6phy soph (@s6phy) reported from Motherwell, Scotland

    virgin media being down on Christmas Day is v virgin media of them. Scumbags.

  • mcolbourne Michelle Colbourne (@mcolbourne) reported

    @kennyjblythe @virginmedia Parts of Bellshill are completely down too🤬

  • jonathanburgeDT Jonathan Burge (@jonathanburgeDT) reported

    @virginmedia I have an issue with my mobile failing to receive some calls. There is also an issue with voicemail when the phone is not in service. I’ve contacted CS 5 times, tried a replacement SIM and reset everything. Still not working. Getting really frustrated, no support!!

  • hollowradiance kieran (@hollowradiance) reported

    @virginmedia fix your **** *****

  • __Abyyy__ Aby (@__Abyyy__) reported

    .@virginmedia seriously mate no joking please just don't provide internet again telecommunications not suited to u pal your crap no hard feelings just not worked out

  • __Abyyy__ Aby (@__Abyyy__) reported

    @Evertxn @virginmedia Was just thinking the other day it's been ages since the last **** up as well should've known it was just around the corner, absolute **** of a company