Virgin Media

Virgin Media Outage Report in Wellingborough, Northamptonshire, England

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The latest reports from users having issues in Wellingborough come from postal codes NN9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wellingborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wellingborough, Northamptonshire, England 12/09/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wellingborough, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford and Wellingborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomNorthampton Total Blackout
United KingdomNorthampton Total Blackout
United KingdomNorthampton Internet
United KingdomBedford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wellingborough, England

Latest outage, problems and issue reports in Wellingborough and nearby locations:

  • Gordonsalive200 Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • covrules Jamie Nairn (@covrules) reported from Northamptonshire, England

    @virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.

  • charleshill23 Charlie (@charleshill23) reported from Desborough, England

    @virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.

  • Emmiec85 Emma Southernwood (@Emmiec85) reported from Northamptonshire, England

    @virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Old, England

    @virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later

  • covrules Jamie Nairn (@covrules) reported from Northamptonshire, England

    Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops

  • stephylouise Steph (@stephylouise) reported from Desborough, England

    @virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?

  • Gturv GTT (@Gturv) reported from Bedford, England

    In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @virginmedia Thanks for the response but can't see any reference to subtitles not working.?

  • stephylouise Steph (@stephylouise) reported from Desborough, England

    @virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.

  • NPaladina Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

  • factory_sausage 🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported from Northamptonshire, England

    Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.

  • Shirley55474252 Shirley Ashby (@Shirley55474252) reported from Northamptonshire, England

    @virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!

  • sandeeptakhar9 Sandeep Takhar (@sandeeptakhar9) reported from Northamptonshire, England

    @virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?

  • russsanders2 russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • james_sherwood_ James Sherwood (@james_sherwood_) reported

    @derrickca @virginmedia I cancelled Netflix because nine times out of ten I would get that ‘something went wrong. Please try later’ screen when I wanted to resume a binge. So it is definitely a Netflix problem and they are losing subscribers hand over fist.

  • NeatsNeats Anita Rebaudo (@NeatsNeats) reported

    I've said it before and I'll say it again @virginmedia are USELESS!! WORST CUSTOMER SERVICE EVER!!

  • inssomniak1138 Mark (@inssomniak1138) reported

    @virginmedia Need help with activation, get the above when I try.

  • eleonorasfalcon sue🏳️‍🌈🌈💜🤍💚 (@eleonorasfalcon) reported

    @cath_small @virginmedia Basically we are repairing fixed infrastructure not cellular network. At my house it’s repairing cellular that breaks these things, but that’s a joy of rural life.

  • joanneC1981 Joanne Cudworth (@joanneC1981) reported

    Hey @virginmedia . I’ve been trying to cancel my contract for the last 3 days and getting no response on the whats app messages. Can I have a number to speak to someone urgently. This is a joke! 😡

  • MarkDorett Mark Dorett (@MarkDorett) reported

    @virginmedia Virgin Media customer here with SKY sports & movies. Will I be able to access paramount+? If so, how and will it be included in my package?

  • AlexFir90788204 Alex Firth (@AlexFir90788204) reported

    @virginmedia absolutely disgusted with the service I’ve received today, increased my bill by nearly £50 without notice, when ringing there’s nothing they can do even though I got got a call last week offering me a package for cheaper that they can’t honour apparently

  • daz4126 ✨DAZ (@daz4126) reported

    @virginmedia The person I spoke to didn’t understand the problem and managed to make it worse. This is why I want to WRITE to you so the problem is clear.

  • inssomniak1138 Mark (@inssomniak1138) reported

    @virginmedia I would rather that you rectify the issue now. "However, if VM is available or you already have VM, then this may be a small conflict or error on our side. If you’re impacted by this, please contact us here (Facebook, Twitter or Instagram) and we'll get this sorted for you."

  • YumYumProfit Full Time Dad $UST $LUNA $TSLA $BTC (@YumYumProfit) reported

    @virginmedia I’ve yet to hear from Virgin what the resolution is.