Virgin Media Outage Report in Wellingborough, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wellingborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wellingborough, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton and Bedford.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Phone | |
| Kettering |
Internet | |
| Kettering |
Internet | |
| Northampton |
Internet | |
| Northampton |
Wi-fi | |
| Northampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wellingborough, England
Latest outage, problems and issue reports in Wellingborough and nearby locations:
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Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
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james
(@savagej84) reported
from
Rushden, England
Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.
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Simone Perrin
(@simoneperrin123) reported
from
Wellingborough, England
@VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
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Chiedozie Hez
(@Unchain_Warrior) reported
from
Northamptonshire, England
@virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
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Russell Leak
(@RussellLeak) reported
from
Northamptonshire, England
@virginmedia once again the service is down. Worst ISP I have every had #worstisp
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Petethepert.
(@petethepert43) reported
from
Rushden, England
@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
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Clare grennan
(@Clare55A) reported
from
Bedford, England
@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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james nightingale
(@nightingalerb) reported
from
Irchester, England
@virginmedia Can’t even open the outages page... (using mobile network)
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Clare Elsby
(@elsby_clare) reported
from
Northamptonshire, England
@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
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Chris Davis
(@spurs6720) reported
from
Wellingborough, England
@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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TRENTTT🤩
(@Aqeeb97) reported
from
Bedford, England
Just about to complete an important work task and Virgin Media goes down🙃
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Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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Edward Bro
(@EdMcDougall99) reported
from
Bedford, England
Virgin media mobile data being very bad today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Shorty
(@AnnShortyGriff) reported
@virginmedia I've done all of this! And not had any success! I just want to leave, I knw I have 2 months left but I'm just paying for a service tht isn't effective plus we don't really watch the TV so it's pointless!
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David Eyres
(@davideyres) reported
@virginmedia It's a long long story, I joined O2 earlier this year and to solely use the 'volt' benefit to boost my broadband speed and since then I've had issues with my bill and I've been overcharged for 'changing' my package
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Louis
(@Louis054060191) reported
@virginmedia Really slow speed, keeps dropping in and out of connection
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jodie otway
(@JodieOtway) reported
@virginmedia Would like to know why your customer service team have changed my package when that’s not something I requested and now wanting to charge me more for a f*** up they’ve done but won’t rectify it ALSO my contract ends this month.
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Sharps
(@sharper040) reported
@virginmedia Spoke to your workmen who said it will be down all day and we should have been informed prior to the work
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Darran
(@DarranWest) reported
@virginmedia He is saying he is cancelling direct debit and then he will get a call! Not getting the service he is paying over the odds for.
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Darran
(@DarranWest) reported
@virginmedia Still holding. 35 mins in. George Ezra very annoying. Cancelling contract now a main solution!
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Ann Shorty
(@AnnShortyGriff) reported
@virginmedia No I don't, I've never been shown anything and I don't think they'll be able to reach
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Andrew Ferguson OBE
(@MrSaffron) reported
@thinkbroadband Hoping that @virginmedia will get this issue fixed so don’t have to spend another two hours trawling bqm graphs to check the patterns
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Shaun Wathey
(@Wathey) reported
@virginmedia I have a complaint reference number - C-300322248. I got a response saying you've given internal feedback and asked if this was okay, I emailed back and said it wasn't but haven't heard anything further.