Virgin Media Outage Report in Wellingborough, Northamptonshire, England
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The latest reports from users having issues in Wellingborough come from postal codes NN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wellingborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wellingborough, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Rushden, Bedford, Kettering and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
||
| Rushden |
Internet | |
| Bedford |
Internet | |
| Northampton |
TV | |
| Bedford |
Internet | |
| Bedford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wellingborough, England
Latest outage, problems and issue reports in Wellingborough and nearby locations:
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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Ollie Toogood
(@OllieToogood) reported
from
Northamptonshire, England
@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia customer service not answering phone. How you expect to keep customers.
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia I have been told that my bill will rise by £20. What a joke. Sky here we come. Constant issues with virgin.
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
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Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scot Hubbard
(@scothubbard) reported
@virginmedia I am trying to cancel my order for fibre broadband but cannot get through on the phone lines or face an endless wait when I do. I have been very disappointed with the whole experience so far.
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Adrian
(@adrian03272809) reported
@virginmedia service down at 14:00, back up at 16:00. now down again. Terrible service.
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Sophia Haynes
(@haynetta) reported
@virginmedia I have previously been in touch on that number and sometimes it’s taken several weeks to get a response. Then they go through the motions of checking my router is set up. No resolution. This is not a helpful next step.
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Emma 🕸
(@snxlxphant) reported
@virginmedia I've tried to many times but they just say theres no issues and that I need to pay for boosters?
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Neil Parkes
(@NeilParkes13) reported
@virginmedia Guess what just stopped working again! Both boxes in the house both saying there's "No signal".
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Caroline
(@CarolinePerry71) reported
@virginmedia If she phones 150 it takes hours to get through to an automated useless message. Why can't you just help or phone her. Where is the box she was promised ? If you DM me I will give you her details
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Procrastination Station
(@wunderlasss) reported
@virginmedia Any idea how I arrange moving home? I log in to my account, follow the links and it says I should speak to you but there's no phone number or contact details. I just go around in circles where it tells me to sign in and I already am.
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Rocket League Highlights
(@RocketLeagueHi2) reported
@virginmedia I want to cancel my broadband and mobile package, my reduced price contract is about to end and the price it will go up to is nowhere near competitive. The phone number has a hold which is way too long. Is there an email I can contact to look at my cancellation?
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***** Gusto
(@matthewoneii) reported
@virginmedia corrupt bastards fix my wifi
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Peter O'Sullivan
(@Osullivpjp) reported
@virginmedia changed contracts 231220 told to cheaper tariffs. They didn’t change billsovercharged £77 over 2 months. Legal misrepresentation Tried to complain. Tried to stop me doing it. Customer Services said they didn’t have a complaints dept to be put through too. Disgusted