Virgin Media Outage Report in Wellingborough, Northamptonshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wellingborough come from postal codes NN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wellingborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellingborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wellingborough, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Wellingborough, Kettering, Bedford, Northampton, Rushden and Sywell.
| City | Problem Type | Report Time |
|---|---|---|
 Wellingborough |
Internet | |
| Kettering |
Internet | |
| Bedford |
Total Blackout | |
| Northampton |
||
| Northampton |
||
| Bedford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wellingborough, England
Latest outage, problems and issue reports in Wellingborough and nearby locations:
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Kevin Spicer
(@kevinspicer72) reported
from
Bedford, England
Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
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PrettyInPinkNailbar
(@SsiiicckkkNails) reported
from
Bedford, England
@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!
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GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving
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Simon
(@xBarnseyyy) reported
from
Northamptonshire, England
Virgin media down again 🙃
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james
(@savagej84) reported
from
Rushden, England
@virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?
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Carl Harris
(@Carlgooutdoors) reported
from
Bedford, England
@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia any help. I raised this on the app but not response/its been cleared any help
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help
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Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!
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Matt Lucas
(@MattLucasTweets) reported
from
Bedford, England
Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
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GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!
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Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.
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jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
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Stephen Szmidt
(@sszmidt199) reported
from
Northamptonshire, England
@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@electester) reported
@virginmedia @alibi_channel I can't watch anything. Your network is down.
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Sawan J
(@SawanJ1) reported
@virginmedia I did call on the numbers but you listen to the call you will understand the frustration of the customer. One person promises something and other agent denies. This the team VM has.
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Sal & Ruby
(@SalandRuby) reported
@SkyHelpTeam beat @virginmedia hands down 4 customer service. UK call centres, polite, helpful, kind, staff - and that attitude continues even though I've cancelled after a week. Contrast that with Virgin's incredibly rude attitude as soon as I made it clear I was def cancelling!
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Seann
(@Seannyy_) reported
So glad that cup is cancelled all i need is @virginmedia to fix my mate @zacheryy internet now and our season can begin!
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Maddy McBeath
(@McbeathMaddy) reported
@virginmedia I work from home. I have spoken to more members of your call centres than I have family members. I have been without Internet since the 1st of November. I cannot work. My kids cannot do their studies. I made a complaint and was told I just need to wait.
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toni walkington
(@toni_xx) reported
@virginmedia Rebooted and having same issue? App just says " we can't find your hub"
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Jonny Hughes
(@Jonny24Seven) reported
Anyone else on @virginmedia experiencing issues rn? My WiFi has been down for an hour and resets aren't working
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Alison Russell (Ally)
(@mrsruss2018) reported
@virginmedia Hi Virgin we have tried all the online reset the hub instructions and tried so many times to try and speak to someone with no luck .. we have a child who can’t log in to do his homework and a service we are paying for but can’t use Please help
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La loutre cosmique Ⓐ ☭
(@zeCosmicOtter) reported
Why are uploads with Virgin Media Broadband so ******* slow? Even on their FTTP. Abysmal.
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Ceri Robson
(@purplemonkey790) reported
@virginmedia @NetflixUK Here’s a funny joke, virgin internet working fine. Even 60% would be better than the repeated issues I have. Yet every complaint email sent never gets a response.